Total 712 Others level Customer Service job vacancies in Reading, Berkshire, RG1 3JH

Early Years Practitioner

Are you an experienced Early Years Practitioner looking for your next challenge? We are seeking a dedicated and passionate individual to join a well-established setting in Slough on a 3-month initial contract.

Rate: £16.75 umbrella an hour (£13.34 PAYE)
Shifts: 8am - 4.15pm or 9am - 3.15pm

Key Responsibilities:

• Support the daily operation of the setting, including the delivery of curriculum and educational programmes.
• Provide full care and supervision for children, ensuring their individual needs are met.
• Work in partnership with local primary schools and agencies to ensure smooth transitions and integrated care.
• Uphold the setting's policies on safeguarding, equality, and inclusion, while promoting high standards of behaviour.
• Ensure compliance with OFSTED standards and maintain accurate records.
• Assist with marketing activities and promoting the setting to parents, local schools, and the wider community.
• Contribute to staff meetings and planning sessions, and work flexibly across different early years settings as required.

Requirements:

• Level 3 qualification in Early Years or equivalent.
• Previous experience in a similar early years role.
• Enhanced DBS check required.

This is an exciting opportunity for a committed Early Years Practitioner to make a positive impact in a dynamic, supportive environment. If you are passionate about early childhood education and meet the above requirements, we would love to hear from you!

To Apply: Please submit your CV outlining your experience and suitability for the role.

Your new company
Join a prestigious client based in Theale, Berkshire, known for delivering exceptional products and customer service all whilst being a renowned brand in its industry.

Your new role
As a Customer Service Advisor, you will manage customer enquiries and resolve issues from the beginning of the case to the end, ensuring a seamless and first-class experience for customers. This is a permanent position offering a salary of £27,000 per annum with hybrid working available after training.

What you'll need to succeed

• Proven experience in customer service or case/complaint management
• Excellent written and verbal communication skills in addition to problem-solving skills
• A proactive and positive attitude towards customer interactions

What you'll get in return

• £27,000 per annum, increasing to £29,000 after training
• 27 days holiday + bank holidays
• Yearly bonus depending on company performance
• Canteen and chef on-site

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining the customer service team at a really exciting time. Due to increased growth, the team is expanding and are looking to add an additional team leader to their structure. The organisation is a prestigious, well-known brand.


Your new role
As a customer service team leader, you will manage, motivate and develop a team of approximately 7 customer service agents who will ensure daily performance is maximised and contribute to the development of processes and procedures to enhance efficiency. You will be the point of escalation for complaints or complex matters that cannot be resolved by your team. You will work with the head of customer service to ensure the team deliver a first-class customer experience. You will be joining at an exciting time of growth where customer service advisors will need to be trained and developed to high standards.
This role will be office based to ensure the right level of training and support can be given.

What you'll need to succeed
We are looking for candidates that demonstrate a passion for providing a positive outcome in a complaint's environment. You will also be at the point in your career where you have started to manage customer service agents and have a keen interest in building and developing their skills.

It'd be a huge benefit if you had an understanding of consumer rights law and FCA requirements.

Our client is open to considering candidates who meet some but not all the requirements, so please apply if this seems like a good move for you.

What you'll get in return

• £36,000-£38,000 per annum
• Company performance bonus
• 27 days holiday + bank holidays
• On-site chef and subsidised canteen

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for a Cover Supervisor / Behaviour Support Assistant. This is an exciting opportunity to join Brakenhale School and become an integral member of the Cover team. We are an 11 to 18 school situated on the southern side of Bracknell town centre. We are a community school. Our commitment to high standards and outstanding teaching has led us to become the school of choice for families in Bracknell Forest. You will also be joining a terrific team, emphasising the importance of cooperation and teamwork. Your role at our school will be to help our teachers whenever they are unable to teach, and to assist with the behaviour support team. Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth. We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character. We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’. Main responsibilities: Ensuring that students are supervised whilst undertaking prepared or learning activitiesEnsuring that students are managed and well-behavedDealing with any immediate problems/emergencies according to the school’s policies/proceduresReporting as appropriate using the school’s agreed referral procedures, on the completion of tasks, behaviour for learning of students during the class and on any problems arisingTo attend and participate in relevant staff meetings and professional development as requestedUnderstand, comply with and contribute to the development of the school’s policies and support service procedures including the all safeguarding and child protection, equal opportunities, health and safety, confidentiality and data protectionAdapt the delivery of learning materials and support, considering the needs of students, to aid them in learning as effectively as possibleDevelop methods of promoting and reinforcing students’ self-esteem and independence within the classroom and school environmentHighlight the need for additional support in consultation with appropriate professional staffTogether with teaching staff be involved in monitoring of student progress and maintaining related recordsIn consultation with teaching staff, participate in the evaluation of the support programmes for students, contributing to reviews of children’s progress, including formal reviews of statementsProvide regular feedback and assessment on children’s progress to class teachers, form tutors and other professionals as requiredMore found in job pack.
You will need:GCSE Maths & English Grade C or equivalentGood literacy and numeracy skillsAppropriate experience of operating in a similar role To assess, manage and deliver pastoral and learning supportKnowledge of using IT systems and packages, in particular Microsoft OfficeAble to use relevant technology and specialist equipment effectivelyExperience of working with vulnerable young people Experience of working in a school’s environmentStrong verbal & written communication skills and an ability to use these to have a positive input on student learning in the classroom & in small groups/1-1Ability to maintain accurate recordsAbility to work within set guidelines and respond to unexpected circumstancesAbility to cope with exposure to emotionally demanding situationsAbility to work effectively as part of a team or as an individualAbility to prioritise workloads and have excellent time management and organisational skillsExcellent interpersonal and communication skillsAbility to establish positive relationships with staff members at all levelsMore found in job pack.
What’s in it for you: Professional development and career progressionGenerous pension schemeAn Employee Assistance ProgrammeGym DiscountsFree eye testsCycle to work schemeGreen car schemeBeing part of a great team and expanding organisation Please download the recruitment pack for further information.Closing date for receipt of applications is Friday 29th November 2024. We reserve the right to appoint before the closing date.We are committed to building an inclusive, diverse workplace where everyone can thrive.If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Registered Service Manager - Reading £34,000 to £36,000 depending on experience

Registered Service Managers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Registered Manager to join us in leading our Small 6 bedded residential service for people with moderate learning disabilities in Woodley/Reading. This service is a welcoming and friendly environment with a stable dynamic team, no agency use. We are Looking for a manager who can lead on person centred care values and achieve the objectives of outstanding regulatory requirements. Perfect for managers looking to grow, our role provides a supportive team and abundant development prospects. Are you passionate about empowering colleagues to deliver exceptional care?

Join Voyage Care and Feel Valued, we reward your dedication with:
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Our Registered Service Manager will be working alongside local authorities, healthcare professionals and the families of the people we support as well as leading a team to ensure that people gain more independence in their daily lives and have positive outcomes. You will be managing the day-to-day running of the service(s), developing and implementing person centred support plans, conducting care needs assessments, recruiting and inducting new colleagues, completing supervisions/appraisals, completing medication competencies and medication audits, attending mutli-disciplinary meetings, completing quarterly audits and reports, effectively manage the services P&L, ensure regulatory, legislative, internal and contractual requirements are met including relevant notifications and adherence to policies and procedures. You’ll be a friendly, dynamic, and caring leader with a passion for the care sector and delivering the best support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Registered Service Manager having both the right experience and the right values. This is why at this service our Registered Manager should have previous experience in a care management role, be willing and able to undertake CQC registration and a Level 5 in Health & Social Care as well as experience working with individuals with learning disabilities.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Nursery Practioner Level 2 / Level 3
Social Care & Education is seeking a dedicated and enthusiastic Nursery Practitioner to join our vibrant team. This full-time, permanent role is ideal for someone passionate about providing a safe, nurturing, and stimulating environment for young children. If you hold a Level 3 qualification in Early Years and Childcare, and you're ready to take the next step in your career, we'd love to hear from you!
Location: Reading, RG1
Salary: £24,000 to £24,500
Key Responsibilities:
• Plan and implement engaging activities for the pre-school room.
• Create a stimulating, educational environment for children.
• Maintain a safe, clean, and secure space for learning and play.
• Participate in assessments, tracking and reviewing children’s learning and development.
• Collaborate with management to support the daily operations of the nursery.
Experience & Requirements
• Level 2 or Level 3 qualification in Early Years and Childcare.
• Minimum of 2 years' experience in a childcare setting.
• Knowledge and understanding of the Key Person Approach.
• A passion for fostering children's growth and development.
• Ambitious, energetic, and eager to contribute to a supportive environment.
Benefits
• Monday to Friday with no weekend work.
• regular training, career development opportunities, and a clear path for progression.
• Enjoy two paid wellbeing days annually and paid time off during Christmas closures.
• Paid day off on your birthday.
• Monthly team appreciation events.

If you're passionate about making a difference in the lives of young children and are looking for a dynamic, caring, and forward-thinking team to grow with, apply today!

We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Bracknell.

£29,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the contract manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

This is a fixed term contract of 12 months.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.

Join Our Team as a Support Worker in Woodley, Reading!

Location: Woodley, Reading, RG5 (Just a 5 min drive from the Woodley Town Centre Shopping Precinct)
Pay Rate: £11.70 per hour (+ £50 per Sleep-In Shift)
Position: Full-Time (37.5 Hours Per Week)
Requirements: Full UK Manual Driver's License (essential)

Are you a friendly, outgoing individual who's passionate about making a difference? We're looking for someone with a great sense of humor, an adventurous spirit, and the enthusiasm to help people live life to the fullest! If this sounds like you, we'd love to have you on our team!

Who Will You Be Supporting?

In this active, friendly home, you'll support three fantastic gentlemen, each with their own unique interests and vibrant personalities:

- Gent 1 has Fragile X syndrome and enjoys exploring his hobbies. He's a big comic book fan and loves conventions, cinema trips, and football - he recently created a Tin Man sculpture for Halloween, and it's currently in the running for a prize!

- Gents 2 and 3 are more independent but love social activities. They're sociable, enjoy music, and regularly catch up at the Friday disco. Both attend a day center three times a week and are always up for new experiences, from bike rides to holidays and beyond.

These gentlemen are supported to maintain independence and build connections with their families, who are closely involved in their lives.

What Will You Be Doing?

As a Support Worker, you'll play a key role in enhancing the lives of these individuals, ensuring they have the opportunity to experience new activities and fulfill their goals. Responsibilities include:

- Empowering Independence: Provide active support to keep the gentlemen engaged, with some 1:1 support for the youngest resident.

- Daily Living Support: Assist with varying levels personal care, meal preparation, and medication as needed.

- Social Engagement: Whether it's helping them get to the day center, cheering them on at the Friday disco, or supporting them in exploring new hobbies, your proactive and social approach will make each day exciting and fulfilling.

- Building Relationships: You'll be a steady presence, working closely with their families and friends to keep them connected to their loved ones.

Shift Patterns:

- Day Shifts: 7am - 3:30pm

- Afternoon Shifts: 3:30pm - 10pm

- Sleep-In Shifts: 10pm - 7am (paid at hourly rate until 9:30am)

- Flexible rotas provided 4 weeks in advance to support a healthy work-life balance.

Why Choose Dimensions?

- Award-Winning Workplace: Recognized as one of the UK's best workplaces in the 'super large' category by the Great Place to Work Institute six years in a row.

- Generous Leave: 30 days annual leave pro rata with the option to buy and sell leave.

- Career Development: Access paid training and opportunities to further your career through funded accredited courses.

- Well-Being Focus: Benefit from our comprehensive well-being strategy and staff listening network.

- Values-Driven: Join a team that puts people with learning disabilities and their families at the heart of everything we do.

- Referral Bonus: Receive a £200 bonus if you refer a friend and they're successfully employed.

- Additional Perks: Enjoy the Bike to Work scheme and discounts on meals, shopping, entertainment, and gym memberships.

Other Important Information

- Immediate Reviews: Applications are reviewed upon receipt and interviews will continue until positions are filled.

- Equality Commitment: Gender is considered a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010 where mentioned.

- DBS Disclosure: An enhanced DBS disclosure will be required for this role, the cost of which will be covered by Dimensions.

- Inclusive Workforce: We welcome applications from everyone with the right to work in the UK and value diversity in our workforce.

- Disability Confident: We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

- BSL Support: British Sign Language (BSL) translated videos are available for all of our recruitment communications.

Proud member of the Disability Confident employer scheme

This is a holiday cover for 3 weeks helping, covering a busy reception, working for a lovely client based in Reading town centre.

Receptionist Duties
Greeting Visitors: Welcome guests and clients warmly, ensuring a positive first impression
Answering Phones: Managing incoming calls, directing them to the appropriate departments or taking messages as needed.
Scheduling Appointments: Coordinate and schedule meetings, appointments, and events for staff and clients.
Managing Correspondence: Handle incoming and outgoing mail, emails, and packages efficiently.
Maintaining Records: Keep accurate records of visitors, appointments, and other relevant information.
Office Supplies Management: Monitor and order office supplies to ensure the reception area is well-stocked
Providing Information: Assist visitors with enquiries

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What skills and experience we're looking for

We are looking for an enthusiastic Learning Support Assistant to join our hard working, friendly team at this popular school. This is a fixed term position until 31st August 2025.

You will be required to provide personalised support for individual SEND children or support groups of children in class, as directed by the class teacher. Experience of working with children is preferred. Experience of working with ASD or ADHD children would be an advantage. The successful applicant will be flexible and a good communicator, who enjoys working as part of an enthusiastic team, as well as being able to use their own initiative.

What the school offers its staff

We welcome applicants from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

The school is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to obtain an Enhanced Disclosure from the DBS.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Care Assistant Days- Required at Westbury Court Nursing Home in Westbury, Wiltshire , Part of The Country Court Family
Hours: Days 33 or 44 Hours per week available, working weekends on rota
Westbury Court is located in Westbury, Wiltshire and provides residential, nursing, respite, palliative and dementia care. Featuring 60 spacious, the home also offers a comfortable lounge and dining room on each floor, as well as on-site hairdressing and a landscaped garden.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

For further details, please refer to the Job Description and Person Specification attached or contact Bolajoko.Awe@royalberkshire.nhs.uk.

Please refer to the attached Job Description and Person Specification for further details. If you would like to discuss this post or arrange a visit, please kindly contact Kate Dean (details below)