Total 1,155 Others level Customer Service job vacancies in Horley, Surrey, RH6 9AE

Europcar is looking for Customer Service Returns Assistant.

***A full, valid driving licence, with a minimum of 4 years driving experience is required***

You've probably heard of Europcar. You perhaps think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for Customer Service Returns Assistant at our Gatwick Airport location to work as part of our vehicle returns team.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.

Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.

What we can offer you:

• Competitive Basic Salary
• Bonus earnings potential
• Starting 5.6 weeks holiday (including bank holidays)
• Free on site car parking
• Pension
• Enhanced Maternity Leave (subject to service and earning qualifications)
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Key skills required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Excellent communication and face to face interpersonal skills
• Ability to work as part of a team in a fast-paced environment
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Car rental/sales experience is desirable but not essential (training will be provided

Shift working pattern: Week 1 - Monday, Tuesday, Friday, Saturday and Sunday Week 2 - Wednesday and Thursday

Why choose Europcar?

We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

If you believe you have what it takes to become a successful Customer Service Returns Assistant within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

Learning Support Worker - Lingfield, Surrey

£11.56 - £12.37 per hour

Term-Time only (39 weeks per year)

Full time available - (Monday - Friday, 9am - 4pm)

As a Learning Support Worker, you will support students across their residential and educational setting. You must be passionate about making a genuine difference to the young people this school support and putting them at the heart of everything they do. Day-to-day, your role will include…

• Working as part of a multi-disciplinary team who share a common goal; to achieve the best for the students.
• Enabling students to access learning, using needs-specific, personalised approaches, both with 1:1 and group learning activities.
• Encouraging independence among the young people you support.
• Contributing to individual student records and reports, in consultation with the class Teacher and specialist staff.
• Supporting students at home (onsite), attending and contributing to classroom, curriculum, staff, and other vital meetings.
• Completing administration work.
• Promoting high standards of hygiene and welfare for students at home and in class.

About You

Experience is not essential; the team simply look for people who share the same great qualities as their existing Learning Support Workers. Some of those things include:

• Are you passionate about supporting students?
• Will you strive for the best possible outcomes for the people you are supporting?
• Are you creative with new ideas to stimulate students?
• Can you be adaptable to changing priorities and working flexibly?
• Can you demonstrate good initiative in dealing with challenging situations?
• Are you an engaging communicator, both verbally and in writing?
• Are you always looking for development opportunities to enhance your own ability?

If this sounds like you then we would love to discuss your next career move with you.

More About The School

They sit in the Education Directorate of a leading national charity working exclusively to improve the lives of children and young people with epilepsy and/or associated conditions. They are a non-maintained residential special school for 5-25-year-olds, and they are an innovative and creative School and College for students with SEND, and a large percentage of their cohort have Epilepsy, autism, and severe learning difficulties, along with communication difficulties.

The school provides a variety of interactive and inclusive environments, both indoors and outdoors, which support the pursuit of ambitions and aspirations through a whole range of exciting and creative spaces. All the students are put at the heart of the learning experience, through providing an environment where everyone can make progress and gain new skills.

The school is a Centre of Excellence [IQM] for inclusion, and is a member of Challenge Partners [Quality Assurance Review (2019) judged 'outstanding'].

Rated 'Good' [Ofsted 2023].

Rated 'Outstanding' [Ofsted 2024].

As an employee, you will receive…

• Comprehensive training and development opportunities, including the chance to complete your Care Certificate or Level 3 Diploma in Children and Young People's Workforce
• Free parking onsite
• Competitive annual leave plus Bank Holidays (pro-rata for part-time staff)
• Subsidised onsite dining in our beautiful restaurant
• Your Rewards - access to nationwide discounts and benefits
• Gym membership options (onsite and off-site)
• An occupational pension scheme
• Genuine opportunities for career progression
• Onsite accommodation available (subject to availability)

If you live locally and rent, why not consider our on-site accommodation which can often be found well below market average?

Part-time/Flexible working: Alongside traditional working hours, they welcome applications from those seeking more flexible working patterns. They are always happy to explore if, and how, they can accommodate specific requirements.

APPLY TODAY

If this sounds like the opportunity you've been waiting for, don't delay and apply today! Or call Paul Hirchfield on 01293 527416 for more information.

Learning Support Assistants Required in Guildford - Interested? Please read on...

Location: Guildford

Position Type: Full-Time/Part-Time (Flexible hours available)

Salary: Competitive, based on experience

About The School : We are supporting a forward-thinking educational institution dedicated to providing an inclusive and supportive learning environment for students with diverse needs. Their commitment to fostering personal growth and academic success drives everything they do. They are now seeking a passionate and dedicated Learning Support Assistant to join this dynamic team.

Role Overview: As a Learning Support Assistant, you will play a vital role in enhancing the educational experience of their students. You will work closely with teachers to support the learning and development of students with varying abilities, ensuring they have access to the curriculum and can participate fully in all school activities.

Key Responsibilities:

• Assist teachers in delivering tailored educational programs to meet individual student needs.
• Provide one-on-one support to students, helping them to understand and complete tasks.
• Foster a positive and encouraging learning environment that promotes confidence and independence.
• Monitor and record student progress, providing feedback to teachers and parents as needed.
• Collaborate with educational professionals to develop and implement Individual Education Plans (IEPs).
• Support students in developing social skills and emotional resilience.
• Assist with the preparation of classroom materials and resources.
• Participate in training and professional development opportunities to enhance skills and knowledge.

Qualifications:

• Previous experience working with children, particularly those with special educational needs, is highly desirable.
• A relevant qualification in education, childcare, or a related field is preferred (e.g., Level 2 or 3 Teaching Assistant qualification).
• Strong communication and interpersonal skills, with the ability to build rapport with students, staff, and parents.
• Patience, empathy, and a genuine passion for helping young people succeed.
• Ability to work collaboratively as part of a team, as well as independently when required.
• A commitment to safeguarding and promoting the welfare of children and young people.

Benefits:

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and training.
• A supportive and collaborative working environment.
• Access to resources and tools to facilitate effective teaching and learning.
• [Include any additional benefits specific to your institution, such as health and wellness programs, employee assistance programs, etc.]

How to Apply: If you are enthusiastic about making a difference in the lives of students and meet the qualifications outlined above, we would love to hear from you! Please apply now or call Paul Hirchfield on 01293 527416 for more information.

We are committed to creating a diverse and inclusive workforce and encourage applications from all qualified candidates.

Note: All successful applicants will be subject to a full disclosure and barring service check (DBS) to ensure the safety of our students.

Join us in our mission to empower students and help them reach their full potential!

30 Hours per week 38.6 week a year, Part time 15 hours per week job shareOur fabulous Primary School in Leatherhead is looking for Learning Support Assistants. We are looking for people who will support our children to achieve their best and fill them with a joy of learning. Our motto is ‘all things are possible for one who believes’ and we are committed to this vision in our teaching and across all school life.
Experience as an LSA isn’t essential as we are committed to developing and training our staff and utilising the skills people can bring to the role. What is vital is that you enjoy working with children and find pleasure and excitement in helping children to learn new things, discover their talents and support them to overcome the difficulties they can face. It is also essential that you are flexible, adaptable and willing to problem solve and work as a team with a wide range of colleagues. The position is open for an immediate start (or as soon as possible) and is a permanent fulltime role. Depending on your skill set and preferences, we have opportunities in both the lower and upper key stages. We are looking for someone who: Has excellent communication skills May have experience working in a role with children or childcare Is a creative, forward thinking person who has high expectations of the children Is enthusiastic with a sense of humour Able to display a confident, positive and pro-active attitude towards pupils and their work Can manage and organise their time effectively Enjoys working collaboratively with others Is comfortable with administering basic first aid and intimate care when necessary Is flexible and adaptable and relishes new challenges What we offer you The School benefits from being a modern bespoke building and is set in beautiful grounds, with excellent transport links, walking distance from Leatherhead station and ample onsite parking. Graded ‘Good’ in latest Ofsted Report June 2019 2 Form Entry Creative & Modern ethos Brilliant staff team – Welcoming and supportive A commitment to staff development A commitment to staff wellbeing with an established well-being team and a focus on workload management An approachable and supportive governing body A school located in the South East Surrey close to many areas of outstanding natural beauty If you are you looking to start/develop your career alongside a friendly and supportive team in a dynamic and creative environment then please contact Rob Clement for more information about the role. Visits to the school are very welcome!Leatherhead Trinity School and Nursery is committed to safeguarding and promoting the welfare of children and young people in its care and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake or currently hold an enhanced DBS disclosure

Are you ready to join a successful, nurturing, high achieving primary school as a Learning Support Assistant?
Your opportunity
We are seeking to recruit a full time Learning Support Assistant that is motivated to work on a 1:1 basis supporting pupils (range of primary ages) with complex needs, such ASD and / or physical disabilities.
This is an exciting opportunity for an individual who is passionate about pupil welfare and has the ability to make a difference to the learning journey of a child.
What we are looking for
The successful candidate will play an integral role in the behaviour, communication, social and emotional development of the children and actively assist our Teachers with supporting the children within the classroom. You will be proactive and confident to provide the support needs outside of the classroom every day.We are interested in hearing from all candidates, no matter what point in your career you are currently at, as training will be provided, and you will be supported by a team of experienced and dedicated professionals.
Please read the Job Description and Person Specification for more information and before applying.
About Cuddington Croft Primary School
Our School sits within a newly established cluster of Primary schools, overseen by a Regional Director. Along with Cuddington Croft our cluster includes the following other schools; The Vale Primary School, Banstead Infant School, Warren Mead Infant and Junior Schools, Danetree Primary School and Floreat Wandsworth Primary School
This is an exciting opportunity to work collaboratively with colleagues across this cluster, to share expertise and experience, ensuring all children in our schools receive an excellent education and reach their potential. It also provides opportunities for career progression across the cluster and gives you the chance to further your professional development.
Join the GLF Schools Community
As a part of GLF Schools, you will join a community of staff dedicated to transforming education. With regular progression discussions, there will be a wealth of opportunities for you to grow your career, whether in one of our 43 academies or in our central team.
● A growing Multi Academy Trust with over 2,000 colleagues and over 17,000 pupils
● Founded upon the values of Respect, Inclusivity, Integrity and Kindness
● 43 primary and secondary schools across 7 Local Authority areas across the south of England
● We work as a community whilst ensuring each school maintains its own unique identity
● Committed to ensuring all children and young people receive the best possible education
GLF Schools Employment Offer
GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish
● Access to our highly competitive Local Government Pension Scheme
● Flexible working options
● Generous holiday allowance
● Work life and family friendly policies
● Employee wellbeing initiatives
● Access to a staff benefits portal
● Community and collaboration working model
Please read the attached Join Our Community candidate pack for further information.
The Details
Start Date: As soon as possibleSalary: £21,544Actual Salary:£15,500.75Hours of work: 30.42 hours per week, 38.6 weeks per year08.40 - 15.15 Monday - Friday Term time + INSET. Fixed Term Contract until 22/07/2025Closing Date: Wednesday 20th November MiddayInterview date: 26th or 28th November

Job Description

Children, Education and Justice Services

Pupil Support Assistant - Fixed term until 26/6/2025
Forrester High School

Salary: £24,909 - £25,116 per year (pro rata for part time and sessional)
Hours: 27.5 per week, 39 weeks sessional

The role of the Pupil Support Assistant will be to help with the educational, care and welfare needs of all pupils ensuring those with additional needs, who are able to attend a mainstream school, can effectively access the curriculum.

You will be joining a high achieving and successful department and other teams of staff who are dedicated to providing the best for all our young people. This is a demanding role and you should be committed to raising the attainment and achievement of all our pupils.

Forrester High School is a state of the art PPP school opened in January 2010. All classrooms are fully equipped to a very high standard and teaching classrooms all have access to an interactive whiteboard.

Since 2012, the school has rolled out iPads to certain year groups to help improve their learning in the classroom and at home. As a 1:1 computing school, all teachers and assistants have the latest Apple technology which includes iPads and there are Apple TV’s in every classroom.

Sports facilities are exceptional and include Games Halls, Gym, Swimming Pool, Fitness Suite, 3G and 2G artificial pitches as well as conventional grass pitches for both rugby and football.

For more information about the school, please visit the website http://forresterhighschool.org.uk/ or call 0131 334 9262.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Please see full job description and personal specification for full list of responsibilities': Triage patient needs in accordance with specific standard operating procedures and national policy e.g. NICE guidance Assess, plan and implement care for patients within each care/treatment pathway in order to promote wellbeing Facilitate the use of evidence-based practice to ensure that clinical care is both effective and appropriate Carry out general nursing duties Maintain contemporaneous records Support and make a professional contribution to the development of integrated healthcare Act as a preceptor/mentor in accordance with experience

At Nescot we are recruiting for a Learning Support Co-ordinator to join our Learning support team int eh Foundations Department
What we’re looking for:
Excellent knowledge of SEN D
Good communications and organisational skills
Successful supervisory experience is a MUST
Strong knowledge of EHCP’s, the Annual Review process and experience in supporting a wide range of students with additional needs
Duties/Responsibilities:
Deploy and monitor resources (including staff) efficiently and effectively to meet students’ needs
Administrative tasks
Contribute to assessment and target setting for students
Regularly meet with DLSAs and LSAs to aid consistency of information and share good practice.
Maintain accurate records of LSA support
Organise, deliver and assess training for Learning Support Assistants
Liaise with all stakeholders (students, staff, parent/carers, external agencies)
Attend student interviews, open evenings/days to promote the Foundation Learning department.
Follow and contribute to college policies and procedures
Manage and contribute to the personal care of the cohort
Benefits:
5 minute walk from Ewell East Station
Free parking
Free online qualifications
A discounted-on site gym, fitness classes, osteopathy and day nursery
A choice of catering facilities including a discounted Starbucks
Modern hair and beauty salon offering employee discounts
At Nescot, we’re proud of our inclusive culture. We welcome applications from all backgrounds.
Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.”
This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.
Interviews will be held as and when candidates apply

Customer Portfolio Administrator - Epsom - £25,000-£27,000 + Incredible Benefits - Hybrid role!

Are you an organised, detail-oriented professional with a knack for building relationships and working independently? We're looking for a Customer Portfolio Administrator to join a small, dynamic team where you'll play a key role in supporting the company's customers and liaising with internal departments like Customer Service, Legal, and more.

This is an ideal position for someone with strong administrative experience, excellent communication skills, and a passion for connecting with people across all levels. You'll thrive here if you're proactive, confident on the phone, and comfortable managing your own workload in a flexible, supportive environment. If you're excited to work closely with colleagues and customers alike, while gaining exposure to diverse areas of the company's organisation, we'd love to hear from you!

What You'll Be Doing:

• Supporting Managers with often complex Lifetime Mortgage administration
• Supporting Managers and colleagues with all aspects of both pre & post meeting administration, including letter writing, phone calls, emails & identifying & updating relevant data as required.
• Undertake and support the Managers with research and preparation of all forms of Management Information, including team, management and board reports as necessary.
• Undertake and support the Manager and colleagues with the administration of Lifetime Mortgage accounts including the provision of any necessary statistical information and an understanding of the legal recovery procedures in line with laid down procedures when redemption of the mortgage is required.
• Prepare and issue standard or bespoke letters / email responses to Lifetime Mortgage customers as appropriate.
• Responsible for the ongoing administration and contact strategy for all building insurance mailing including the accurate maintenance of spreadsheets and the society's records as necessary.
• Assist with the training of colleagues as required.
• Liaise with and maintain professional business relationships with third parties as required e.g., solicitors & estate agents.
• Attend Internal or External meetings as required.
• Undertake any other related tasks requested by the Manager, Customer Portfolio, or his/her Line Superiors.

Skills:

• Strong accuracy & attention to detail
• Remain professional, patient & calm under pressure - focussed and able to work independently.
• Good organisational skills, time management and the ability to prioritise workloads.
• Good communication skills in all formats (telephone, email, letter, face-face)
• Demonstrate good use of initiative and confidence in decision making and recommendations.
• Confidence and ability to create and maintain good relationships and interaction with colleagues & customers.
• Ability to learn new skills and adapt when required.
• Good analytical skills and ability to research and investigate to collate accurate data from various sources including internet sources.
• Good Excel skills and experience, with the ability to create and maintain spreadsheets and prepare MI including graphs.

About You:
You're an admin whiz with a passion for customer service and team collaboration with love for multitasking and spinning multiple plates at one time. You're comfortable working within FCA guidelines independently and within a team and enjoy staying organised while balancing multiple priorities. Bonus points if you've got experience in financial services!

Perks You'll Love:
The company believes in rewarding hard work. The perks package is designed to make you feel valued, both in and out of the office:

• Up to 16% Pension Contribution
• 23 days holiday, rising to 27 with length of service (plus Bank Holidays).
• Local Parking Permit
• Discretionary Bonus - based on company and individual performance.
• Company Social Events
• Perkbox Membership
• Bupa Private Medical Insurance
• Professional Study Support
• Volunteer Day
• Life Assurance (4x salary)
• Season Ticket Loan & Hybrid Working Options
• And plenty more, including income protection, staff prize draws, and the option to buy/sell holiday!

Ready to Join the team?
If this sounds like your kind of role, don't wait-Apply Today!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Please check the job description and personal specification document for more information on the requirements for this job.

Funeral Service Arranger
(Mobile) Full-time, Permanent
Location: Frederick W Paine (Esher, Hampton Hill, Wimbledon, Molesey, Teddington, Chessington, Raynes Park, Surbiton, London Road, New Malden, Worcester Park, Morden and Sutton)

Salary: £28,561.98 per annum (£14.33 per hour)

We are seeking a compassionate, detail-oriented customer service professional to join our team as a Funeral Service Arranger. In this mobile role, you will provide personalised, empathetic support to families across multiple funeral homes in the area, ensuring every farewell is dignified and thoughtfully planned. Join us in making a meaningful impact during life's most difficult moments.

About the Role:

As a Funeral Service Arranger, you will play a vital role in offering support to families both in person, over the phone, and via email. Your responsibilities will include balancing compassionate client care with essential administrative duties, ensuring every detail is meticulously managed. You will work closely with our back-of-house teams to coordinate preparations and ensure seamless handovers to Funeral Directors for the day of the funeral. You will also liaise with third parties, including doctors, crematoriums, churches, places of worship, coroners, florists, and transport providers, to arrange all necessary aspects of the funeral. This role requires flexibility, as you will cover various locations based on operational needs, such as during sickness, holidays, and peak times. You will also confidently manage branches independently when required, allowing you to demonstrate both teamwork and individual responsibility while making a significant impact in the service we provide.

Key Responsibilities:

• Provide compassionate, personalised support to families, helping them arrange funeral services that honour their loved ones.
• Coordinate with third parties (doctors, crematoriums, churches, cemeteries, coroners, florists, transport providers, and catering services when required) to manage all aspects of funeral arrangements and ensure a seamless experience for families.
• Handle administrative tasks such as managing paperwork, keeping accurate records, and ensuring compliance with regulatory policies.
• Coordinate all aspects of funeral services, ensuring every arrangement is in place and all products/services are clearly explained to clients.
• Prepare the chapel and the deceased for visits, ensuring the environment is welcoming and respectful.
• Be flexible and mobile across the Frederick W Paine brand.

Who We’re Looking For:

• You have excellent communication skills and are comfortable interacting with clients face-to-face, over the phone, and via email.
• You can manage multiple tasks efficiently while maintaining attention to detail and care.
• You provide empathetic and supportive customer care, even in sensitive and emotional situations.
• You are flexible, reliable, and committed to delivering high-quality service.
• You enjoy building relationships within your community and are passionate about customer service.

What We Offer:

• Annual Salary: £28,561.98 per annum (£14.33 per hour)
• Holidays: 22-25 Days + Bank Holidays
• Pension Scheme
• Life Assurance: x2
• Free Uniform Provided: Includes dry cleaning
• Development Opportunities: Access to internal apprenticeships and personal development schemes

We wouldn’t be able to provide this integral service without our people. If you’d like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times – We want to hear from you!

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

Your new company
Hays are working closely alongside a well-established Legal firm who are looking to appoint a Legal Support Assistant on a permanent basis. This is a 12 month contract which does have the possibility to extend.
Your new role
As a Legal Support Assistant your role will involve be to provide a high level of legally related administrative support to the department assisting fee Earners within the department performing tasks as directed which may be of a complex nature. As a Legal Support Assistant your role will involve:

• High attention to detail is required in dealing with clients and on all files.
• Deliver an agreed level of fee earning and performance targets of up to 1 hour per day.
• Track, monitor and time record all time spent on client matters and specifically activities that attract a client fee.
• Ensure that time is recorded and billed appropriately where applicable.
• Liaise with the Legal Support Service team on matters as required relating to file opening, dictation etc.
• Gather the initial client details electronically.
• Liaise as required order to obtain any additional information required in order for the file to be opened.
• First port of call for all department-related enquiries.
• Set up initial appointments on new matters for fee earners.
• Anticipate as well as respond to clients' requirements, dealing with queries within agreed remit.
• Maintain diaries and organise internal and client meetings.
• Prepare post and correspondence as required.
• Filing preparation, maintenance and updating of client files.
• Taking detailed instructions from clients and contacts including new matters (but not providing advice) and generally assisting fee earners to progress matters, including arranging and sitting in on client meetings to take notes.
• Liaising with clients and contacts as required and enhancing fee income by adding value to existing client relationships and by developing profitable relationships with new clients.
• Monitoring movement of documents and files including backlog.
• Responsible for all aspects of the administration, including recording all own time spent on client matters and ensuring that time is billed promptly.
• Payment of invoices and other payments, e.g. to clients or contacts as and when required. E.g. giving quotes and ensuring clients are aware of other services offered by the department and firm.
• Answering telephone calls and dealing with queries within remit.
• Taking details and/or messages where required.
• File administration including forms, prepare bundles and indexing bundles of documents under instruction.
  
  What you'll need to succeed

In order to be considered for this role you will need experience in the following:

• GCSE's Grade 4 or above (or equivalent) including English and Maths.
• 3 A levels or equivalent
• Positive attitude towards learning and development.
• Positive attitude towards learning and development.
• Degree in Law or Business or similar
• CILEX Legal executive course or similar
  
  
  What you need to do now
  
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Salary: Basic £45,000 plus overtime, travel expenses, car

Excellent Earning potential, possible OTE to £65k region

HRGO is looking to recruit a UK based International Field Service Engineer. The role will be UK based and involves visiting customers across the UK and extensive worldwide travel. When working overseas these assignments can be for up to a month at a time.

Permanent - Fully remote position

The International Field Service Engineer will be responsible for troubleshooting and providing field service for industrial automation equipment. This includes technical support, maintenance and repair of insulating glass units and flat glass processing machinery. The duties include frequent communication with clients to ensure smooth operations and customer satisfaction.

Duties:

• Install, conduct maintenance, troubleshoot and repair equipment at customer sites throughout the UK, Europe and worldwide.
• Provide high-quality technical assistance to customers to ensure optimal equipment performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Work within a cross functional team that includes applications, sales, engineering, or production for excellent customer service.
• Train customers to operate and/or repair machines to ensure maximum productivity.
• Act as an ambassador and work directly with customers during installations and repairs to enable their business success.

Experience / Qualifications:

• Troubleshooting and Technical Support skills
• Excellent working knowledge of electro- mechanical, pneumatic, hydraulic control systems
• Computer literate with knowledge and experience interrogating maintenance and PLC software
• Field Service and Maintenance & Repair experience
• Proficiency in relevant software and tools
• Knowledge of industrial automation and glass processing machinery is beneficial
• Strong problem-solving and analytical skills
• Previous experience in a similar role is a plus
• Qualification in an Electro-Mechanical Engineering discipline or related field

Required:

• Worked on Industrial Machinery
• Full UK Diving Licence
• Willingness to travel throughout the UK and Overseas
• Valid Passport

WCA Case Administrator Team Leader
Band: 5
Location: Croydon

Here at Serco, we deliver health assessments that help determine eligibility for benefits on behalf of the Department for Work and Pensions (DWP).
Our extensive experience supporting complex case management services across the globe and experience of working with the DWP, enables us to impact a better future for all. Service users are treated with care and respect, and our colleagues thrive in a supportive culture.

As a WCA Case Administrator Team Leader, you will be responsible for leading a team of Case Administrators providing support to both the team and to the Customer as required. The Case Administrator Team Leader will oversee and determine work requirements to ensure TPL’s/KPI’s are successfully achieved and that the team meets all targets.
Key accountabilities

- Responsibility for performance management, absence management, career development, employee engagement and all disciplinary and/or grievance matters arising in the team.
- Effective management and deployment of employees to ensure that deadlines and targets are met within agreed timescales.
- Ensuring that medical, administrative, accommodation and IT resource utilisation is maximised.
- Producing and making active use of statistical data and work management reports to effectively manage workloads.
- Provide performance reports/ data as and when required.
- Building and maintain positive customer relationships.
- Manage multiple teams with a variety of job content and performance targets.


Essential skills

- Excellent interpersonal skills
- Ability to develop good relationships with customers and colleagues.
- Ability to organise and prioritise work in an effective manner.
- Ability to work under pressure.
- Self-motivation and awareness
- Excellent Team player
- Attention to detail.
- Must be flexible due to the demanding nature of the role.
- Understands the internal roles and responsibilities of the wider organisation.
- Influencing skills: able to challenge conventional ideas and persuade people to engage with new processes or developments to achieve business objectives.
- Organisation skills: demonstrate the ability to prioritise workload when multitasking in a rational manner both individually and for the team.
- Problem solving skills, analytical, logical thinker.
- Ability to manage change positively, effectively, and efficiently to achieve best outcomes.
- Positive attitude, personal drive to achieve and exceed targets and support others in achieving targets.
- Ability to work unsupervised and use initiative Adapts to changing circumstances and latest information that affects goals and plans; can play several distinct roles simultaneously according to the specific situation; smoothly adapts to ways of working within a new (customer) environment; experiments with new ways of doing things; takes a positive approach to dealing with change.
- Flexible and adaptable attitude: willing to undertake other ad hoc duties as required e.g., supporting other teams / cover team leader duties etc
- Innovative thinking and ability to inspire team members.

What we offer

- Up to 6% contributory pension scheme
- Life insurance
- 25 days annual leave plus bank holidays. Options for annual leave purchase
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health cash plans, Bupa anytime helpline, free flu vaccines, eye tests and more.
- A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion.
- Company discounts which include cinema, merlin entertainment and online shopping and discounts on mobile phone plans and leisure centre memberships.
- Interesting and enjoyable work.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.


About SercoAt Serco, not only is the nature of the work we do important, but everyone also has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare, and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco, you will have unlimited access to our Global Employee Networks – Serco Inspire (Gender), Serco Embrace (Multicultural), Serco Unlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Silver Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

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Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

The purpose of this role is to provide effective and confidential comprehensive administrative support to the Finance Manager in order to ensure the smooth and efficient running of the finance function. Support teaching and learning by providing high quality administrative support as part of a committed and flexible administration team.

What the school offers its staff

Please see the attached job description and person specification for full details on the role and the skills, experience and knowledge we are looking for.

Benefits include: Free car parking, lunch provided on site, and Employee Assistance Programme

Commitment to safeguarding

Orchard Hill College and Academy Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.