Total 130 Others level Customer Service job vacancies in G2 8AA

Are you looking for new opportunity in 2025? If so keep reading as we have a number of exciting positions available with January start dates!

We have a number of opportunities available with scattered intakes in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in the Glasgow city centre head office initially for the training period with the option to then work on a flexible hybrid model after 10 weeks training is completed. My client also offers an attractive holiday allowance of 39.5 days a year! You must be available and ready to start on the earliest start date which is the 20th January 2024. Hourly rate of pay is £12.91 per hour - you will be paid weekly via Search.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm (which will be on a rotational basis and you will only work 1 in every 3 Saturdays). Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company

To be considered you must have:

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise or Alice at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Position: Service Manager
Reporting to: Regional Manager
Location: South Lanarkshire
Service: Autism Support
Salary: £39,000 - £43,000

Responsibilities:
* Train and development manager and teams to ensure a constant high quality of support in like with the organisations policies and procedures and governing bodies such as Care Inspectorate and SSSC. Promote continuous development.
* Gain a strong understanding and ensure needs are met for people with autism and their families.
* Create and maintain relationships with stakeholders.
* Promote the organisations values and participate in the community to support better outcomes, in turn contributing to the growth of the service.
* Participate in audits, budget control and service design.
* Support the recruitment process in line with safer recruitment.

Requirements:
* Hold SVQ4 in Health and Social Care or equivelant.
* Hold 3-5 years' experience within the health and social care sector.
* Management experience within the health and social care sector.
* A strong knowledge and understanding of autism support.
* Decision making, knowledge in budgeting, excellent communication skills, leading a team with training support.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Are you looking for new opportunity in 2025???? If so keep reading as we have a number of positions available with January start dates!!

We have a number of opportunities available with scattered start dates in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in the Glasgow Head office initially for the training period with the option to then work on a Hybrid model after 10 weeks training is completed.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm. Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

My client also offers an attractive holiday allowance of 39.5 days a year! There is scattered starts dates throughout January with the 1st intake for training starting on the 20th January 2025!!

Hourly rate of pay is £12.91ph - you will be paid weekly via Search

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company.

To be considered you must have........

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Are you looking for new opportunity in 2025???? If so keep reading as we have a number of positions available with January start dates!!

We have a number of opportunities available with scattered start dates in January 2025 for someone to join one of the UK's leading banking groups as a Customer Service Advisor within the Fraud Team. You will join the team and support their customers who have been a victim of fraud.

This role will be based in the Glasgow Head office initially for the training period with the option to then work on a Hybrid model after 10 weeks training is completed.

This contract is for 6 months initially, with scope for a permanent position after this time depending on performance. This is a 35 hour working week with core business hours operating between 8:00am to 7:30pm Monday to Friday and Saturday 9:00am to 5:00pm. Some flexibility with working hours is available within this contract but you must be able to work 35 hours per week.

My client also offers an attractive holiday allowance of 39.5 days a year! There is scattered starts dates throughout January with the 1st intake for training starting on the 20th January 2025!!

Hourly rate of pay is £12.91ph - you will be paid weekly via Search

Duties and Responsibilities will include:

• Provide excellent customer experience whilst working towards the best solution for the customer
• Provide help, guidance, and support to customers in or approaching financial difficulty and potential victims of Fraud or Scams
• Collate in depth detail from customers to ensure you have all information required to fully support the customer
• Liaise with third parties to ensure that the customer is fully supported and they receive a service based on best practice
• Obtain information from customer by effective probing and active listening whilst ensuring you operate within defined policies and procedures
• Always aim to achieve a good outcome for the customer and company.

To be considered you must have........

• Extensive background in front line customer service
• Proven track record in working in a fast-paced environment
• The ability to be insatiably curious, ask questions, challenge the norm, and negotiate to deliver the best solution
• Proficient communicator with a sincere approach to understanding customer needs and delivering heartfelt service
• A caring, positive attitude along with patience and resilience, you must also have a genuine passion for helping people who find themselves in challenging situations

PLEASE NOTE YOU MUST BE ABLE TO PASS A CREDIT CHECK AS WELL AS A FULL CRIMINAL AND DISCLOSURE SCOTLAND CHECK.

If you would like to know more, please apply now or contact Denise at the Glasgow office

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor

Salary - £26k

My client, who is based in Glasgow City Centre, is a leader in their industry of plant hire, and are the UK's largest independent plant and equipment rental company. They have over 50 years' experience under their belt and are still a family run business who employ over 1,800 people nationwide.

When joining this company, you will be joining a company who focuses on ensuring that their employees feel valued, heard and happy at work. They truly invest in their employees careers and promote growth and progression, and do this through their in-house Learning & Development team to maximise personal and professional development.

The Customer Service Administrator will be based in the Glasgow Head Office and will be responsible in ensuring customers orders and enquiries are carried out in an efficient and effective manner.

Other duties and responsibilities include, but not limited to:

* Taking inbound calls from customers
* Providing quotations and processing orders
* Operating and maintaining spreadsheets
* Liaising with internal departments and external stakeholders
* Producing weekly reports
* Raising contracts and discussing with customers

In return for the above, you will receive:

* Salary £26k
* Monday to Friday shifts on a rotational basis between the hours of 8.45am - 5.30pm
* Great additional benefits including staff incentives and loyalty holidays
* Employee Welfare Fund (company funded social events)
* Access to in-house Learning & Development team

About you

You will have a proven track record within a customer focussed environment, and have demonstrable experience of working in a fast-paced, high volume call centre environment.

You will also have:

* Experience of working in the hire industry would be advantageous
* The ability to work effectively under pressure and prioritise your workload
* The ability to meet deadlines
* Strong attention to detail and be highly organised
* Effective communication skills, both written and verbal
* Proficient skills in MS Office packages including Excel and Word

If you have the required skills and experience to be successful in the role of the Customer Service Advisor, then send your CV across for immediate consideration, as interviews will be held within the next week.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Care Assistant
Make a Real Difference. Join Our Team Today!

Are you a compassionate and caring individual looking for a rewarding career where you can truly make a positive impact on people’s lives? As a Care Assistant, you’ll be providing personal care and support to clients in their own homes, helping them maintain independence, and enhancing their quality of life.

What We Offer:

• Competitive pay rate, travel time and mileage paid as well
• No experience required—we’ll provide full training to set you up for success.
• Opportunities for career growth and development—we’re invested in your future!
• A truly rewarding job where every day you’ll know you’ve made a real difference in someone’s life.

What We’re Looking For:

• A passion for helping others—you genuinely care about making a difference in people’s lives.
• Strong communication skills and the ability to approach tasks with empathy and respect.
• Willingness to learn—we’ll provide you with all the training you need, including First Aid and DBS checks.

Essential Requirements:

• Full UK driving licence and access to your own vehicle (you’ll be travelling within your local community).
• Sponsorship is not available for this role—applicants must have the legal right to work in the UK.

Ready to Start Your Journey?

If you’re ready to begin a career where you can impact lives, learn new skills, and build a fulfilling future, we’d love to hear from you!

Apply today and take the first step towards a rewarding career as a Care Assistant.

I am currently recruiting for an Customer Support Administrator to join my client in Paisley, where you will work within a Housing association, on an ongoing temporary contract. This will be office based and there is parking available on-site.

You will be based in the office working Monday - Thursday 8:45am - 5pm and a Friday 8:30am - 3:30pm, working a 37.5 hour week. The hourly rate for this role will be £13.85 per hour, with the annual salary being £27,000.

You will be responsible for:

• Organising the service operatives and contractors to undertake work in new home plots
• Ensure there is an accurate log of all home investigations or notes so that all cases are kept up to date and can be actioned appropriately
• Managing the CRM's diaries, to ensure that clients complaints are being dealt with appropriately and in a timely manner
• Email inbox management regarding any home inquiries
• You will be responsible for the collation and management of information and data and the escalation of customer issues where appropriate
• Liaise with relevant departments regarding customer complaints or queries

Experience working with confidential data and having a high attention to detail is a must. Experience using Dynamic 365 is also a desirable.

You must have experience within a Facilities Management/Coordinator/ Housing background to be considered for this role.

If you are available to start immediately, please apply now or contact me for more information on alice.barr@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Location: Enfield

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Glasgow covering our friendly branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

We are looking for a temporary receptionist in Milton Keynes on a six month basis. Your role will involve greeting visitors, support different departments by dealing with requests in a timely manner. Along with reception duties you will be working together with the Fleet and HSE team.

This role is to start ASAP.

Duties can include:

• Acting as first point of contact for visitors and callers
• Directing calls correctly and in an efficient manner
• Welcome visitors, maintaining sign in measures and explain health and safety procedures, provide them with badges
• Complete incoming and outgoing mail requirements
• Schedule appointments and book meeting rooms
• Orders lunch for employees and visitors
• Manage office supplies
• Provide admin support where required, recording and monitor data
• Act as the Site Emergency Response Coordinator
• Ensure relevant training is up to date for first aiders and fire marshals
• HSE Admin tasks

We are looking for

• Effective communicators who can convey a clear message to different people
• Organised individuals ability to organise their workload
• Someone to build strong working relationships
• Take on new tasks with urgency and enthusiasm

To be considered for this role you must have 2 years+ relevant experience.

This role is fully office based and is 37.5hrs per week, there is some flexibility around the start time e.g. 7-3, 9-5 etc.

The pay rate is £16.41ph.

Apply today for immediate consideration!

Benefits of joining our Temps team:

* Weekly pay on a Friday - smooth payment process

* Working with committed and highly experienced recruitment consultant

For more information please contact New Appointments Group on 01795 702 722

CVs in Word Format to p.trustam@newappointmentsgroup.co.uk New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs