Total 12 health beauty fitness job vacancies in Customer Service category in Croydon, CR7 7YE

Patient Pathway Support - Band 2

An exciting opportunity has arisen for a clinic receptionist to join the team in Cardiology at Croydon University Hospital.

The post holder’s duties will include making follow up appointments for various outpatients clinics, dealing with telephone and face to face queries and preparing documentation for clinics. The post holder will liaise with patients, GPs, consultants and other departments in the hospital.

The post holder will contribute to ensuring that an efficient and effective outpatient services is delivered to meet the needs of the patients.

The ideal candidate will have excellent people skills; excellent communication skills, enjoy working in a busy, challenging environment and have a positive approach to work. In addition they will also need to possess excellent IT skills as a key part of the role is using the hospital computer system as well as emails. They will need to be reliable, self-motivated and great at multi-tasking. Experience of working in a similar post would be advantageous, although full training will be provided.

The post holder will undertake a wide range of clearly defined administrative and reception duties to ensure efficient and effective outpatient services are delivered to meet the needs of the patients.

Areas of work will include:
• Reception areas
• Clinic preparation
• Registering referrals and booking appointments
• Electronic Referral System

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon.

These include:
• Croydon University Hospital
• Purley Hospital
• The Sickle Cell and Thalassaemia Centre in Thornton Heath
• Community bases at Purley, Sanderstead, New Addington, Broad Green, Woodside
• A minor injuries unit in New Addington

The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 3,500 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our Vision:

“Excellent integrated care for you and your family, when and where you need it”

Our 5 key ‘Here for you’ promises to the people of Croydon are:

• You feel cared for by helpful and welcoming staff
• You feel in safe hands with highly professional staff
• You feel confident in your treatment from skilled teams of compassionate clinicians
• You feel we value your time with convenient appointments, minimal waiting and care closer to home
• You feel it’s getting better all the time as we continue to improve our services

We are one of 17 Trusts in the country who have been accepted as national pioneers on staff engagement and empowerment, through the adoption of "Listening into Action" as a new way of working. The approach we are taking to “Listening into Action” is new and different.

****Please see the attached supporting document which contains more information about the role *****


This advert closes on Tuesday 27 Aug 2024

Are you looking for a new challenge and want to join a new team.

The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), this is for Pod 1 Rheumatology, to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

Proposed Interview Date: TBC


Patient Pathway Support (Band 2)
Permanent, Full-time

The post holder will be Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway .Also responsible for delivering an effective and efficient support service to special



Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Please see the attached supporting document which contains more information about the role in job description and person specification.


This advert closes on Monday 26 Aug 2024

We have an exciting opportunity for a highly motivated and enthusiastic receptionist to join our friendly and busy team of health professionals in the Endoscopy Unit at Croydon University Hospital.

The successful candidate will be the first point of contact for patients and visitors to the department and will be expected to provide comprehensive administrative/clerical and reception services. We are looking for a candidate with excellent communication skills, the ability to work as part of a team and to prioritise/organise their own workload.

The right candidate will be sympathetic and sensitive to the requirements of staff, patients and other service users, whether communicating by telephone or face-to-face, including dealing with difficult or demanding situations.

In return, we offer structured training in a supportive environment.

Post holder will be expected to commit to shift patterns which ensure the needs of the service are met. There may be shift 'flex' although the position requires this candidate to work from 10:00 - 18:00 Monday to Friday,

Endoscopy Receptionist
Band 2, Full-time

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

Proposed interview date: 24th July 2024

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

***Please see the attached supporting document which contains more information about the role in the job description and person specification***


This advert closes on Sunday 14 Jul 2024

Now is a really exciting time to Join our Team of forward-thinking Elderly Medicine Consultants at Croydon University NHS Trust, and make a real difference to our elderly patients in the Croydon Borough.

Here at Croydon we put the patient at the heart of everything we do, as we strive to deliver and develop our modern and comprehensive Elderly Care service. We are aiming to recruit a geriatrician to join our existing team of fourteen consultants working across our acute and community services. The successful applicant would be responsible for providing in-patient care for patients living with frailty and presenting with frailty syndromes, as well as contributing to our developing Acute Care of the Elderly service. As such, they would be working on our Frailty SDEC and providing cover for the Front Door Frailty team (“Team ALFA”) on a rotational basis.

There is commitment for night and weekend on call for acute admissions. The Trust divides the take according to age based criteria such that the post holder would be responsible for admissions for those over the age of 80 years (and over 65 years living in a care home). Weekday on calls are one day a fortnight and weekends at a frequency of 1 in 12.

AAC interview date is to be confirmed.

The full time post offers a 10 PA job plan. The needs of our patients are at the heart of everything we do and we are equally committed to the wellbeing of our clinical teams, therefore your contribution will be highly valued. The Trust has a successful track record of staff engagement, has excellent postgraduate and research facilities, supports study leave for CPD and aids with funding up to an agreed limit. The successful applicant would be expected to be responsible for the care of half on one of the elderly care wards (14 patients) with another consultant responsible for the other half of the ward. Together they would share a team of junior staff consisting of a registrar, three SHO level doctors and two FY1’s. In addition the applicant would run a general geriatric clinic on a once per month basis, seeing new patients referred with common Frailty syndromes.

Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.



CUH provides more than 100 specialist services and is home to the borough’s only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.



Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.



Our experienced district nursing teams, Allied Health Professionals and community matrons look after for people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.



We are a very close-knit and friendly organisation where every one of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.

Successful candidates will be supported in developing subspecialty interestsThe department is looking to innovate further with development of its outpatient offering to adapt to the changing needs of the population. This is evidenced by the increasing integration with community clinics and services, enabling greater choice and flexibility for our patients.

Please see attached job description which is currently pending approval from the Royal College for more details on the role of the job or contact Dr Rehman for any further information.


This advert closes on Sunday 7 Jul 2024

Patient Pathway SupportBand 2

We are looking for Band 2 Patient Pathway Support, to work within the community paediatrics team based at Lennard Road.

The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.
Interview Date TBC

The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Please see the attached supporting document which contains more information about the role in job description and person specification.


This advert closes on Tuesday 4 Jun 2024

Croydon University Hospital offers a unique opportunity to be a part of a remarkable chapter in healthcare—a one-year secondment that promises both challenge and fulfilment. As our Neonatal and Transitional Care Matron, you’ll be entrusted with the guardianship of the tiniest lives—the ones who arrive too soon, their eyes wide with wonder, their lungs craving the first breath of existence. And their mothers—the fierce protectors, the weary yet resilient warriors who cradle dreams against their chests. This is a role that truly makes a difference.

Responsibilities:
1. Leadership and Supervision
2. Neonatal Unit:• Provide leadership within the neonatal unit
3. Transitional Care:• Manage the transitional care unit.
4. Quality Improvement:• Monitor clinical outcomes and identify areas for improvement.
5. Education and Training:• Provide education to staff on neonatal and transitional care.
• Foster a culture of continuous learning.
6. Family-Centered Approach:• Advocate for family-centred care



The post holder will have a key role in delivering the Neonatal strategy and quality agenda.

They will champion quality care for babies and their families and providing strong leadership for the Neonatal and Transitional care team.

They will work in partnership with the Clinical Director; the Director of Midwifery; the neonatal medical lead for the service;

The Matron is responsible for operationally managing the nursing and support staff within the Neonatal and Transitional nursing team w.

The Matron has a key role in terms of the patient experience,

To patients, their families and staff, the Matron should be a visible and authoritative professional figure providing assistance, advice and support,

The Matron plays a key role in operational management and maintain a proactive approach to managing patient flow throughout the service.



The Matron will undertake on calls from home, as appropriate to support the delivery of the quality agenda throughout the 24-hour care period, including child protection within the Maternity Department.



To be a highly visible and proactive leader acting as a clinical resource and ensuring the sustained delivery of high standards of nursing care and service delivery.



To be responsible for exploring current practice, identifying areas for development, and planning the appropriate change using current evidence to evaluate outcomes.







Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff.

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust that’s making a real difference then a career at Croydon Health Services could be just what you’re looking for.

For further information please refer to the Job description attached, or contact Rachel Gallimore directly.


This advert closes on Thursday 9 May 2024

The post holder will be expected to work as an integral part of the Homeless Health Team under the direction of the Lead Nurse. To promote and support the health and wellbeing of all homeless clients to be able to maximise their full health potential. Practitioners will work to
deliver an inclusive service, and provide an accessible outreach service to meet the needs of this client group.

The aim is to provide a service specific to homeless individuals within the local authority catchment. The role will include a range of activities addressing the individual health and wellbeing, and improve the overall health inequalities using:
- Health promotion
- General Health screening
- Engagement in Primary Care services and facilitate access to organised health care

The purpose of this role will be imperative in improving integrated pathways to prevent fragmented services that are efficient and effective. The service will provide essential health promotion to increase the number of residents engaging with services to address their health and wellbeing. Furthermore, the aim of the service will be to reduce hospital admissions, health inequalities and improve pathways with community and hospital services. The service should increase access to preventative and nonemergency health care; this will include health promotion, health checks and accessing mainstream services.

Do you want to be feel satisfaction and reward in delivering care to address and improve health inequalities to individuals with diverse and complex needs?

An exciting opportunity has arisen to work with and contribute to reducing health inequalities for the homeless and migrant population in Croydon. This is achieved through working in a primary care role to assess and identify needs for this population.

In Croydon we have a well-established nurse led primary care service for the homeless and migrant population. This includes rough sleepers, those accommodated in hotels, hostels, temporary initial accommodation, bed and breakfast accommodation as well as sofa surfers.

The team offer a specialised holistic service tailored to meet the specific health needs of this group. The homeless health team is integrated and consists of a team of primary care practitioners, midwife, health visitor, GP as well as support staff.

Outreach activities are provided in collaboration with specific voluntary groups enabling provision of care where we know these clients access.

Applicants should have the motivation and enthusiasm in learning and developing new skills to work in a friendly supportive team within a challenging and demanding environment. Experience in this area is desirable but not essential as on the job training will be provided. A mentor will be assigned to guide and support development of new skills.



Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Please see the attached supporting document which contains more information about the role in job description and person specification



Interview date: TBC


This advert closes on Monday 25 Mar 2024

Salary within the range of £30-32 thousand pa, dependent on qualifications and experience.We are a CQC validated good employer, rated GOOD. We are located right in the heart of Croydon with a vibrant cultural and social scene and excellent transport links.
Hands OF Hope is well regarded, and we are seeking to recruit highly motivated, and person centred and focused with good interpersonal skills, to join our team. The role involves:
Job Types: Full-time, Permanent
Salary: £30,000.00-£32,000.00 per year:
Benefits
• Additional leave
• Company pension
• Employee discount
• Employee mentoring programme
• Referral programme
• Paid training
We are currently working to recruit a Care Manager for our service based in Croydon .
As the Care Manager, you will need to possess leadership qualities that engage and motivate your team of Care Assistants and Care Coordinators. You will set clear expectations to ensure a high standard of care is delivered across every area of the business.
You will be proactive, self-motivated, and passionate about delivering exceptional customer service while focussing on business growth and building a strong brand reputation. You will also have great people skills and have experience in establishing trust and building relationships with clients, families, external stakeholders, and and colleagues. A passion for quality is a must which will enable the business to fulfil its potential in terms of client growth, customer satisfaction, employee satisfaction, regulatory compliance, and overall financial performance.
Key responsibilities:
• Manage a fully integrated 7 day a week homecare service.
• Rostering and Ensure that Regulatory Requirements are met
• To ensure a high level of records are imported and held on HCR for both Care Workers and Service Users.
• To manage and monitor the branch’s rostering requirements of its care team
• To ensure all aspects of health and safety requirements are adhered to as specified within the Health and Safety Policy and Procedure and in accordance with training given.
• Lead, coach and develop the team of Care Assistants and Coordinators to deliver the highest standards of care and customer service to ensure client retention.
• Increase retention by communicating and engaging with care staff.
• Manage consistent customer relationships.
• Deliver budgeted revenue and margin targets ensuring a cost-effective delivery of service.
• Drive profitable growth and development of the business.
• Working with multi-disciplinary teams and professional bodies to ensure
• Manage referrals from commissioners and local authority.
• Ensure full capacity is utilised.
• We are looking for:
• An NVQ in Health and Social Care Management (Level 5/Level 4 RMA)
• Strong experience of managing service provision in the care sector, ideally within a domiciliary and/or care agency
• A driver
• Excellent communication skills
• Strong leadership skills
• Skills in assessment and care planning with a good understanding of different conditions in order to deal with more complex care.
• Great organisational skills
• Strong knowledge of CQC standards and regulations
• Understanding of financial management
• We are looking for someone who is vibrant, self-motivated and passionate about making a difference to the lives of vulnerable people.
• Drive and Resilience.
• Excellent verbal and written communication skills, you’ll be comfortable on the phone as you are writing emails.
• Experience of working in a faced paced environment and flexible.
• Strong attention to detail and be a completer/finisher.
• A team player with strong interpersonal skills.
• Holding a full driving license and access to your own vehicle.
Schedule:
Licence/Certification:
• Driving Licence (required)

Patient Pathway Support

Band 2

We are looking for a Band 2 Patient Pathway Support, to work in Croydon University Hospital. The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway. The post holder will have skills in all areas of administrative functions to enable them to support the
patient pathway.



Interview Date TBC




The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.


The post holder will have skills in all areas of administrative functions to enable them to support the
patient pathway

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Please see the attached supporting document which contains more information about the role in job description and person specification.


This advert closes on Tuesday 26 Dec 2023

Patient Pathway Support (Band 2)

An exciting opportunity has arisen for an Patient Pathway Support to join the Pod 5 administrative team, for ENT, Dental, Orthodontic, Oral, Restorative and Maxillofacial services.

The post holder will work as part of a multi-disciplinary Point of Delivery team (POD), and will provide support in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed in a timely manner. The post holder will also act as the point of contact for patients regarding all administrative issues relating to the patients’ pathway of care.
Interview date : TBC

Once we have sufficient applications the post will close











The post holder will be responsible for delivering an effective and efficient support service to specialty Point of Delivery teams (POD), to assist in the provision of quality patient care. This will include general clerical and administrative duties that support the administrative elements of the entire patient pathway.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

***Please see the attached supporting document which contains more information about the role in the job description and person specification***


This advert closes on Tuesday 26 Dec 2023

A Vacancy at South London and Maudsley NHS Foundation Trust.


Croydon CAMHS Mental Health Support Team (MSHT) is service designed to help meet the mental health needs of children and young people (CYP) in education settings.

The post holder will provide operational and strategic leadership across the three MHST core functions:
1. Delivering evidence-based interventions for mild-to-moderate mental health issues
2. Supporting the senior mental health lead in each education setting to introduce or develop their whole school approach to mental health and wellbeing
3. Giving timely advice to school and college staff, and liaising with external specialist services to help children and young people get the right support and stay in education.



The post holder will further be responsible to support local workforce development in the line with local and national transformation plans.

· Operational: covers the structural management of the teams, including clear lines of reporting and how they function in line with education and mental health governance.

· Quality assurance: ensuring the MHST Hubs are delivering consistent, high-quality mental health support, care and interventions, with appropriate and adequate clinical supervision;

· Strategic: monitoring key outcomes and implementing regular evaluations to allow for continued learning, innovation and improvement.

· Stay up to date of national programmes for MHST for workforce development and funding wave applications through links with NHS England (NHSE) and Department for Education (DfE) partners.

· Work in collaboration with stakeholders, partners and school communities towards systemic change that supports advancing mental health equality and narrowing health inequalities and disadvantage.

o Having oversight of training relevant to the MHST workforce and linking in regularly with the HEI

o Providing service assurance of placement suitability for EMHP in training.

· Planning, developing, delivering and evaluating services in partnership with CYP, parents/carers, schools through participation and co-production.





We aspire to bring education, health and families together, working collaboratively to support the mental health and wellbeing of children and young people based on their own life experiences and the uniqueness of their school community, whether they are thriving, coping or would benefit from getting help.

Our service is underpinned by principles from the MHST Manual (NHS England, 2019) and Children and Young People - Improving Access to Psychological Therapies (CYP-IAPT):
• Value and facilitate authentic participation of young people, parents, carers and communities at all levels of the service
• Provide evidence-based practice and are flexible and adaptive to changes in evidence
• Are committed to raising awareness of mental health issues in children and young people, and are active in decreasing stigma around mental ill-health
• Demonstrate that they are accountable by adopting the rigorous monitoring of the clinical outcomes of the service, and
• Actively work to improve access and engagement with services

Clinical and Client Care

· To provide assessments, formulations and interventions for clients referred to the Mental Health Support Team and /or to offer supervision to other members of the team in providing those.

· Support and empower children, young people and families to make informed choices about the intervention.

· To support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties.

· To work in partnership with families to provide culturally appropriate psychological interventions with carers or families of referred clients when required.

· To assess and monitor risk and draw up appropriate risk management plans.

· To act as care co-ordinator taking responsibility for the oversight of cases within the Mental Health Support team.

· Provide support for EMHP’s and CWP’s in using CYP IAPT compliant routine outcome measures.

· Ensure clear objectives are identified, discussed and reviewed with EMHP’s and CWP’s on a regular basis as part of their continuing professional development.

Contributing to team or service clinical functioning

· To contribute to the effective working of the team or service and to a psychologically informed framework for the service.

· To contribute to the team or service’s delivery of accessible and acceptable services to diverse local communities.

· To be proactive in challenging discrimination and support the development of culturally competent services.

· To advise other members of the service on specialist psychological care of clients.

· Where appropriate to liaise with referrers, GPs and other professionals concerned with clients in order to develop and review care plans.

· To utilise theory, evidence-based literature and research to support evidence based practice in individual work and work with other team members.

Policy and service development

· To implement policies and procedures in own area of work, and to propose improvements or beneficial changes.

· To contribute to service development through undertaking and participating in appropriate projects related to the EMHP training programmes.

· To contribute to the consultation and engagement of service users in planning and delivering services which meet the needs of local communities.

Care or management of resources

· To take care of, and use carefully, the Trust’s equipment and physical resources.

· To ensure that the post-holder has sufficient resources by estimating future needs and requesting or ordering supplies as needed.

Management and supervision

· To select cases for the trainee and trained EMHP and CWP workers so that targeted psychological assessments, formulations and interventions for clients can be achieved.

· To provide intensive supervision to EMHP trainees and supervision of b5 practitioners

· To provide supervision to b6 and 7 qualified practitioners

· To contribute to appraisals

· To contribute to the recruitment of trainees and Practitioners.

· Access own supervision.

Teaching and Training

· To undertake occasional teaching and training of EMHP’s and CWP’s

· To contribute to the development of the knowledge and skills base within the Mental Health Support service by maintaining an active awareness of current developments in psychology and the trailblazer developments and by implementing knowledge gained in training to practice.

· Where appropriate to disseminate research and service evaluation findings through presentations and published articles.

Record-keeping and Information Governance

· To ensure that all information generated by own work is recorded as required by Trust policies. The HEI and local procedures.

· To maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry.

Research and development

· To initiate, undertake, support and supervise service evaluation and audits

· To provide expertise in a specialist research area, which will contribute to the Mental Health Support team.

· To initiate and implement the development of outcome measurement and assessment and assist other staff in the implementation of same.

Maintaining professional standards and continuing professional development

· To receive regular clinical and professional supervision from a more senior clinician according to Professional and Trust guidelines.

· To ensure own Continuing Professional Development in line with Professional and Trust Personal Development Plan requirements and Standards for Continuing Professional Development’.

· To maintain an up-to-date knowledge of current developments in professional and clinical practice and of relevant legislation and policies.

· To comply with Professional ‘Standards of Conduct, Performance and Ethics’ and ‘Standards of Proficiency’, and ensure professional development in line with these.

· To adhere to Professional Practice Guidelines and Trust policies and procedures.

General

· To travel to as appropriate and across the Trust when required.

· To be aware of risk relating to aggressive and challenging behaviour amongst the client group, and follow trust policies relating to its management.

· To respond appropriately and professionally to emotionally distressing situations and to support others involved in such situations.




This advert closes on Wednesday 6 Dec 2023

Clinical and Client Care To provide assessments, formulations and interventions for clients referred to the Mental Health Support Team and /or to offer supervision to other members of the team in providing those. Support and empower children, young people and families to make informed choices about the intervention. To support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties. To work in partnership with families to provide culturally appropriate psychological interventions with carers or families of referred clients when required. To assess and monitor risk and draw up appropriate risk management plans. To act as care co-ordinator taking responsibility for the oversight of cases within the Mental Health Support team. Provide support for EMHPs and CWPs in using CYP IAPT compliant routine outcome measures. Ensure clear objectives are identified, discussed and reviewed with EMHPs and CWPs on a regular basis as part of their continuing professional development. Contributing to team or service clinical functioning To contribute to the effective working of the team or service and to a psychologically informed framework for the service. To contribute to the team or services delivery of accessible and acceptable services to diverse local communities. To be proactive in challenging discrimination and support the development of culturally competent services. To advise other members of the service on specialist psychological care of clients. Where appropriate to liaise with referrers, GPs and other professionals concerned with clients in order to develop and review care plans. To utilise theory, evidence-based literature and research to support evidence based practice in individual work and work with other team members. Policy and service development To implement policies and procedures in own area of work, and to propose improvements or beneficial changes. To contribute to service development through undertaking and participating in appropriate projects related to the EMHP training programmes. To contribute to the consultation and engagement of service users in planning and delivering services which meet the needs of local communities. Care or management of resources To take care of, and use carefully, the Trusts equipment and physical resources. To ensure that the post-holder has sufficient resources by estimating future needs and requesting or ordering supplies as needed. Management and supervision To select cases for the trainee and trained EMHP and CWP workers so that targeted psychological assessments, formulations and interventions for clients can be achieved. To provide intensive supervision to EMHP trainees and supervision of b5 practitioners To provide supervision to b6 and 7 qualified practitioners To contribute to appraisals To contribute to the recruitment of trainees and Practitioners. Access own supervision. Teaching and Training To undertake occasional teaching and training of EMHPs and CWPs To contribute to the development of the knowledge and skills base within the Mental Health Support service by maintaining an active awareness of current developments in psychology and the trailblazer developments and by implementing knowledge gained in training to practice. Where appropriate to disseminate research and service evaluation findings through presentations and published articles. Record-keeping and Information Governance To ensure that all information generated by own work is recorded as required by Trust policies. The HEI and local procedures. To maintain the highest standards of clinical record keeping and report writing, according to professional and Trust guidelines, including electronic data entry. Research and development To initiate, undertake, support and supervise service evaluation and audits To provide expertise in a specialist research area, which will contribute to the Mental Health Support team. To initiate and implement the development of outcome measurement and assessment and assist other staff in the implementation of same. Maintaining professional standards and continuing professional development To receive regular clinical and professional supervision from a more senior clinician according to Professional and Trust guidelines. To ensure own Continuing Professional Development in line with Professional and Trust Personal Development Plan requirements and Standards for Continuing Professional Development. To maintain an up-to-date knowledge of current developments in professional and clinical practice and of relevant legislation and policies. To comply with Professional Standards of Conduct, Performance and Ethics and Standards of Proficiency, and ensure professional development in line with these. To adhere to Professional Practice Guidelines and Trust policies and procedures. General To travel to as appropriate and across the Trust when required. To be aware of risk relating to aggressive and challenging behaviour amongst the client group, and follow trust policies relating to its management. To respond appropriately and professionally to emotionally distressing situations and to support others involved in such situations.