Total 471 Administrative / Clerical job vacancies in London, SW16 2HY

An opportunity has arisen for a Personal Assistant Band 5 within the CNWL All Age Eating Disorder Service. The post holder will provide comprehensive high-level administrative/Personal Assistant support to the Head of Eating Disorder Service, Clinical Director and Clinical Lead.

The post holder will be required to work in a busy and demanding environment and should be able to work without direct supervision and to exercise initiative. The ability to multi-task is also essential.

This is a varied and challenging post, suited to an individual with excellent interpersonal skills, the ability to work collaboratively, strong organisational skills, ability to adapt and take on new learning. In addition, the post holder must possess a high level of IT and literacy skills.

Coordinate strategicworkincludingdevelopingprojectplansand

systemsthatsupportthe work, monitoring progress and sending

out reminders to pursue deadlines.



Toworkindependentlymanagingmeetingagendas,deliveringactionsarisingfrommeetings and coordinating actions of others including the preparation and circulation of agendas and taking minutes and room bookings.



Toberesponsibleformanagingandmaintainingthesmoothrunningofthe Director’s diaries using independent judgment to prioritise work schedules in accordance with changing priorities and liaising and negotiating with all relevant parties in an efficient and effective manner.

An opportunity has arisen for a Personal Assistant Band 5 within the CNWL All Age Eating Disorder Service. The post holder will provide comprehensive high-level administrative/Personal Assistant support to the Head of Eating Disorder Service, Clinical Director and Clinical Lead.

To implementandmaintainefficientandworkablemanualand

electronicsystemsand databases,includingbringforwardelectronic

filingsystems,ensuringfilesandrecords are stored and retrieved

appropriately.



Toensurethatinformationanddocumentationisreadilyavailablefor

meetingsand discussions and bring forwards are provided in a timely

fashion, with full briefing.



Topreparereports,agendas,minutes,statistics andothersimilar

documentsusing typing skills and a variety of software packages.


This advert closes on Tuesday 29 Oct 2024

Proud member of the Disability Confident employer scheme

Job Opportunity: Academic and Personal Care Assistant - SEN & SEND Support

Location: Redbridge

Hours: Full-time/Part-time
Contract Type: Temporary - Ongoing

Are you passionate about helping students with special educational needs (SEN) and disabilities (SEND) succeed academically and personally? Join our inclusive team and make a meaningful difference in the lives of young learners!

We are urgently seeking an Academic and Personal Care Assistant to support students with SEN and SEND in both their educational progress and personal care needs. If you have a heart for supporting young people and want to be part of a dedicated team, this could be the perfect role for you.

Key Responsibilities:

• Academic Support: Assist students in the classroom, helping them to engage with lessons and activities, and provide one-to-one academic support where needed.
• Personal Care: Offer assistance with personal care tasks such as mobility, toileting, dressing, and feeding, ensuring dignity and respect at all times.
• Adapted Learning: Work with the teaching and SEND teams to modify learning resources and create an accessible environment that meets the needs of individual students.
• Emotional Support: Build trusting relationships with students, offering encouragement and understanding to help them overcome challenges and reach their goals.
• Inclusive Environment: Promote independence while ensuring that students feel supported and included in all aspects of college life.
• Collaboration: Work closely with teachers, SENCO, therapists, and families to ensure students receive holistic care and support that meets their academic and personal needs.

What We're Looking For:

• GCSE Qualifications
• Experience in supporting students with SEN and SEND in an educational or care setting.
• Compassionate and Patient: A caring approach and the ability to remain calm and positive in a variety of situations.
• Adaptability: Willingness to assist with both academic tasks and personal care, ensuring the well-being of students at all times.
• Strong Communication Skills: Able to effectively communicate with students, staff, and parents, adapting to the needs of each individual.
• Team Player: You will collaborate with a multi-disciplinary team to provide the best possible support for our students.

Why Work With Us?

We value diversity, inclusion, and the potential of every student. This role is your chance to join a supportive and enthusiastic team that works hard to create a nurturing environment where every student can flourish.

You'll be making a real difference, not just in the classroom, but in the daily lives of students who rely on your support to help them navigate college life with confidence.

Apply Today!
This is an urgent vacancy, and we are keen to fill it as soon as possible. If you're ready to take on this rewarding role, we'd love to hear from you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

We have an exciting new job opportunity for an Admin Officer to join our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice.

This is a full-time temporary role working via Brook Street for HMCTS for an ongoing 3- 6 months with a view to extending the contract further. The responsibilities of the role will include:

Located in Brentford

Duties:

• to support the admin team by Civil / County work and data input, case creation, orders, and potentially court clerking.
• Processing Court orders, liaising with parties within the court
• Will be a mixture of processing work and court clerking
• Scanning documents and transferring files
• Liaising with members of the judiciary
• Uploading documents onto electronic systems/databases
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
• Will be strictly working in the office, not working from home

Skills required:

• Good excel skills
• Good organisation skills
• Good attitude
• Ability to communicate efficiently via telephone, email etc and to remote workforce
• Ability to work on own initiative

Salary: £12.09 p/h (with benefits of pension scheme and holiday) after 12 weeks of service £13.98 per hour

Hours: 37 hours per week, Monday to Friday, 09:00-17:00

A DBS check will be needed before you can start this role, we will process this for you.

if you are successful you will be subject to security checks which take approximately 2-3 weeks to process. All start dates are pending the completion of checks.

If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!

Please see attached the job description for more details on the main responsibilities for this role.

Please see attached the job description for more details on the main responsibilities for this role.

Job Opportunity: Academic and Personal Care Assistant - SEN & SEND Support

Location: East London

Hours: Full-time/Part-time
Contract Type: Temporary - Ongoing
Salary: Competitive, based on experience

Are you passionate about helping students with special educational needs (SEN) and disabilities (SEND) succeed academically and personally? Join our inclusive team and make a meaningful difference in the lives of young learners!

We are urgently seeking an Academic and Personal Care Assistant to support students with SEN and SEND in both their educational progress and personal care needs. If you have a heart for supporting young people and want to be part of a dedicated team, this could be the perfect role for you.

Key Responsibilities:

• Academic Support: Assist students in the classroom, helping them to engage with lessons and activities, and provide one-to-one academic support where needed.
• Personal Care: Offer assistance with personal care tasks such as mobility, toileting, dressing, and feeding, ensuring dignity and respect at all times.
• Adapted Learning: Work with the teaching and SEND teams to modify learning resources and create an accessible environment that meets the needs of individual students.
• Emotional Support: Build trusting relationships with students, offering encouragement and understanding to help them overcome challenges and reach their goals.
• Inclusive Environment: Promote independence while ensuring that students feel supported and included in all aspects of college life.
• Collaboration: Work closely with teachers, SENCO, therapists, and families to ensure students receive holistic care and support that meets their academic and personal needs.

What We're Looking For:

• GCSE Qualifications
• Experience in supporting students with SEN and SEND in an educational or care setting.
• Compassionate and Patient: A caring approach and the ability to remain calm and positive in a variety of situations.
• Adaptability: Willingness to assist with both academic tasks and personal care, ensuring the well-being of students at all times.
• Strong Communication Skills: Able to effectively communicate with students, staff, and parents, adapting to the needs of each individual.
• Team Player: You will collaborate with a multi-disciplinary team to provide the best possible support for our students.

Why Work With Us?

We value diversity, inclusion, and the potential of every student. This role is your chance to join a supportive and enthusiastic team that works hard to create a nurturing environment where every student can flourish.

You'll be making a real difference, not just in the classroom, but in the daily lives of students who rely on your support to help them navigate college life with confidence.

Apply Today!
This is an urgent vacancy, and we are keen to fill it as soon as possible. If you're ready to take on this rewarding role, we'd love to hear from you.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Description To provide an efficient and effective service to patients. To support the practice team in their efforts to deliver a patient-focused, high-quality clinical service to our patients incorporating online services and face-to-face services where appropriate. Opening and Closing Duties Work on a rota basis to cover early shifts and extended access late shifts. Book appointments Register patients Manage general inquiries from patients Support the issuing of prescriptions. Welcome patients to the Practice Provide a patient liaison Liaise with other providers on behalf of patients and clinicians such as hospitals. Clinician Support Receive and record requests for home visits appropriately and accurately. IT & Computer To input required information onto the computer, including registrations and deductions. To enter newly registered patient's details onto the computer and keep registrations up to date. To make patient appointments. Process change of address forms by transferring new data onto the computer. General Clerical responsibilities Recall patients to the surgery by letter following their results or hospital visits as requested by the doctors. Ensure that the Doctor's rooms are kept stocked When possible, cover for absent colleagues Start and End of Day Procedures (depending on hours worked) If first to arrive, open up premises at the start of the day, dealing with alarm and make all necessary preparations to receive patients. Make sure the front shutter is open and the glass front doors are unlocked Ensure that the telephone system is operational at the beginning of the day. If you are the last receptionist to leave the premises, ensure that the two patio fire doors are locked, the front shutter is down and the glass front doors are locked. At the end of the day ensure that the reception area is left tidy and ready for incoming colleagues, together with information regarding unsolved or urgent problems. Training - stay up to date with all compulsory and additional training requirements communicated to you through your line manager. Be prepared to receive in-house or course training as and when necessary. If there are other areas of interest or significance where you would like training please discuss with the Practice Manager. Any other duties which may be required and agreed with the Practice Manager. Experience of working in a Primary Care setting Experienced oin using EMIS Web Courteous, and helpful. Someone with a polite telephone manner and with an attention to detail. An ability to remain calm under pressure. Initiative and enthusiasm. Good communication skills. Well organized and methodical. Someone who can get on well with colleagues and can work as part of a team. Willingness to learn.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. In this role, you will provide leadership and management to a team of Administrative Coordinators, overseeing performance, task delegation, staffing, and recruitment. You will ensure effective communication within the department and with patients, addressing inquiries and complaints professionally. Operationally, youll maintain efficient processes, manage clinic preparations, and handle cancellations. Youll support systems like SSNAP, ensuring accurate data entry and adherence to policies. Additionally, you will drive service development by identifying trends, addressing issues, and participating in improvement initiatives. Communication and Patient Liaison - Ensure clear, effective, and appropriate communication within the department, particularly with the multi-disciplinary team. - Ensure patients and visitors are treated with kindness, respect, and dignity at all times. - Promptly address patient and visitor inquiries, using expertise and judgment to resolve more complex issues. - Handle patient complaints professionally and courteously, ensuring they are resolved quickly and effectively. Operational Management - Maintain and enhance operational processes to ensure the efficient functioning of stroke services. - Ensure that clinic rooms are fully prepared and available, with all necessary documentation and IT systems in place. - Manage same-day clinic cancellations and rebook patients promptly to avoid breaches of regulatory targets. - Attend MDT meetings or clinic pre-meetings to proactively identify and assist with administrative tasks. - Oversee the accuracy and availability of clinic documentation and supplies. - Proactively address capacity challenges and efficiently resolve complex operational queries. Access and Systems Management - Support the team in effectively using relevant systems, including SSNAP, ensuring accurate entry of patient information. - Ensure adherence to the Trusts Elective Access Policy and RTT (Referral to Treatment) targets, while also complying with SSNAP data requirements and deadlines. - Ensure all patients are reconciled at the end of the clinic, including proactively gathering outcomes from clinicians and updating SSNAP records as needed. - Resolve booking issues promptly and ensure satisfactory resolutions for patients, including addressing any issues related to SSNAP data submissions. Service Development and Improvement - Identify trends and take appropriate action to address emerging issues. - Gather and present data on service performance, identifying areas of underperformance and suggesting improvement strategies. - Actively participate in service improvement initiatives, keeping the clinical and management teams informed of progress. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This is an exciting opportunity to join one of the largest and most successful Foundation Trusts in the UK, with an international reputation and a tradition of innovation. An exciting opportunity has arisen for a proactive, dynamic individual to join our Stroke team at the National Hospital for Neurology and Neurosurgery, Queen Square division. We are seeking an enthusiastic and bright individual who enjoys patient contact and working in a busy, friendly, multi-disciplinary team environment to support us in the delivery of our high-quality services.

The post would involve managing a group of administrative coordinators and providing support to the overall smooth running of day-to-day inpatient and outpatient stroke services. This is a fast-paced role with scope to develop your leadership and time management skills as well as lead on improvement projects, specialist clinics and research projects within the service.

People Management
- Provide daily leadership and management to a team of Administrative Coordinators, addressing informal disciplinary matters, managing performance, and overseeing sickness management.
- Assign tasks within the team, considering departmental priorities, and delegate responsibilities appropriately.
- Ensure the department is adequately staffed through effective rota management and strategic leave planning.
- Conduct annual appraisals, support staff development, and facilitate work-based training for team members.
- Lead the induction and continuous development of administrative staff, identifying and addressing training needs.
- Play a key role in the recruitment and selection process, including shortlisting, assessments, and interviews.
- Foster effective communication within the team by sharing information regularly and providing ongoing feedback.
- Welcome and integrate new team members, ensuring they are equipped with the necessary tools and training.
- Provide cross-coverage for other administrative roles within the stroke services as required.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.

In this role, you will provide leadership and management to a team of Administrative Coordinators, overseeing performance, task delegation, staffing, and recruitment. You will ensure effective communication within the department and with patients, addressing inquiries and complaints professionally. Operationally, you’ll maintain efficient processes, manage clinic preparations, and handle cancellations. You’ll support systems like SSNAP, ensuring accurate data entry and adherence to policies. Additionally, you will drive service development by identifying trends, addressing issues, and participating in improvement initiatives.

Communication and Patient Liaison

- Ensure clear, effective, and appropriate communication within the department, particularly with the multi-disciplinary team.

- Ensure patients and visitors are treated with kindness, respect, and dignity at all times.

- Promptly address patient and visitor inquiries, using expertise and judgment to resolve more complex issues.

- Handle patient complaints professionally and courteously, ensuring they are resolved quickly and effectively.

Operational Management

- Maintain and enhance operational processes to ensure the efficient functioning of stroke services.

- Ensure that clinic rooms are fully prepared and available, with all necessary documentation and IT systems in place.

- Manage same-day clinic cancellations and rebook patients promptly to avoid breaches of regulatory targets.

- Attend MDT meetings or clinic pre-meetings to proactively identify and assist with administrative tasks.

- Oversee the accuracy and availability of clinic documentation and supplies.

- Proactively address capacity challenges and efficiently resolve complex operational queries.

Access and Systems Management

- Support the team in effectively using relevant systems, including SSNAP, ensuring accurate entry of patient information.

- Ensure adherence to the Trust’s Elective Access Policy and RTT (Referral to Treatment) targets, while also complying with SSNAP data requirements and deadlines.

- Ensure all patients are reconciled at the end of the clinic, including proactively gathering outcomes from clinicians and updating SSNAP records as needed.

- Resolve booking issues promptly and ensure satisfactory resolutions for patients, including addressing any issues related to SSNAP data submissions.

Service Development and Improvement

- Identify trends and take appropriate action to address emerging issues.

- Gather and present data on service performance, identifying areas of underperformance and suggesting improvement strategies.

- Actively participate in service improvement initiatives, keeping the clinical and management teams informed of progress.

Come and bea part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.



This advert closes on Monday 21 Oct 2024

Proud member of the Disability Confident employer scheme

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

we have an exciting new job opportunity for an Admin Officer to join one of our Government clients in Hendon Magistrates, North London. This is a full-time temporary role for an ongoing 4 months with a view to extending the contract further! The responsibilities of the role will include:

this role is working on behalf of Harrow Crown court becuase they are closed the role will be based in Hendon Magistrates.

• Working with the Judiciary to book cases, conducting meetings and be apart of the admin team who supports the court clerk team.
• Will be a mixture of processing work on relevant computer systems- Strong IT skills are a must
• Scanning documents and transferring files
• Liaising with Judges and senior stakeholders within the Courts
• Uploading documents onto electronic systems/databases
• Contacting relevant parties, scheduling, serving court documents, executing a range of warrants, collecting fines and fees etc, including the use of chip and pin
• Will be strictly working in the office, not working from home
• .

Skills required:

• The primary skill needed is able to use Word, Excel and have good communications skills both oral and written as will be dealing with Judiciary, other court users and stake holders. Training will be given.
• Good accurate recording and record keeping e.g.,
• Good organisation skills
• Ability to communicate efficiently via telephone, email etc and to remote workforce
• Ability to work on own initiative

Salary: £12.09 per hour (with benefits of pension scheme and holiday.

Hours: 37 hours per week, Monday to Friday, 09:00-17:00

A DBS check will be needed before you can start this role, we will process this for you.

If you have excellent organisational skills, data entry skills and an administrative background then do not delay and apply today!

Please apply online or contact Basheer at Basheer.Dawoud @ brookstreet.co.uk .Please remember to include your mobile telephone number, CV and the role you are applying for.

We have an exciting and challenging new job opportunity for a probation Case Administrator to join one of our law enforcement Government clients in Newham Probation! This is a full-time temporary role for an ongoing 5 months with a view to extend the contract further. The responsibilities of the role will include:

fully office based 5 days on-site

Probation offices are designed to supervise offenders and rehabilitate

• Supporting offender management with case work
• Liaising with external partnerships, contractors etc.
• Responsible for setting up and maintaining accurate offender and victim information on relevant approved databases.
• Ensuring that staff and service users are supported through efficient processes
• Responsible for setting up and maintain accurate offender and victim information on relevant approved databases
• Ensure the effective administration of referrals to and relationships between offender management, victims, interventions, service providers and external agencies and partnerships to enhance positive outcomes, manage risk, and reduce reoffending.

As an Administrator support will be given to Probation Practitioners by means of letters, case allocations, enforcement administration, setting up assessments, data entry and any other associated administrative tasks.

it is essential to have good customer service and telephone manner, greeting people on probation, communication with staff and contractors, attention to detail, accuracy in recording, petty cash, post, good timekeeping, work well with the team and other staff and excellent communication skills.
Where necessary, issue petty cash / vouchers / warrants for travel costs etc, maintaining appropriate records in line with local office financial procedures.

Skills and Experience required

• Delivering at pace
• Strong communication skills both verbally and written is essential
• Use and work on your own initiative
• strong and comited ndividual who can adapt to unexpected situations
• Need to have good IT skills including proficiency using Microsoft Office Word, Excel, Teams etc.
• tackle challenges and in a competent and reliable way
• At least 1 year's administration experience is required.

Salary: £13.56 with benefits of pension scheme and holiday. The hours are working 9-5 Monday - Friday in the office. 37 hours a week

If you're looking to join the Public Sector work force with a "can do" attitude, then do not delay and apply today!

Please note - any successful applicants will need to undergo extensive pre-employment checks, which includes 3 years' worth of referencing and a DBS check. This will take roughly 6 weeks to process after receiving an offer.

Please apply online or contact Basheer at Basheer. Dawoud @ brookstreet.co.uk. Please remember to include your mobile telephone number, CV and the role you are applying for.

If this role sounds like it's for you - please hit apply and one of our team will be in touch should you get through to the next stage!

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found athttps://www.nhsemployers.org/articles/pay-scales-202425

Respond is an integrated health service for refugees and people of all ages seeking asylum. This is an exciting role as you will be working onsite and in the community alongside the Respond team to provide healthcare for this group of patients.

This role forms a key part of the service as you will be responsible for all administrative elements of Respond. You will be required to have a level of knowledge to explain and guide your colleagues through the several complex administrative pathways we use as well as providing line management to a B4 Administration Coordinator. You will work closely with the Service Manager and Clinical Operations Manager to progress the strategy of the service.

We are currently operationalising the service, and the post-holder will provide valuable input into forging patient pathways, creating administration procedures, and developing service targets.

We expect you to be hard working, engaged and supportive towards your colleagues. You will have to learn and practice several different administrative functions and to offer feedback and suggestions to improve the service, as well as supporting the team to do the same. The patients you will be working with will be unfamiliar with the NHS and you will be expected to provide accessible and equitable care and have a key awareness of preventing health inequalities.

There are several main duties of the role:
• Communication and patient liaison – dealing with potentially stressful situations with patients who may not speak English.
• Coordinating care – the pathways for this service may be complicated, and this will require someone organised to ensure these patients receive great quality care.
• People responsibilities – we are looking for a kind leader to provide line management and talent development to a band 4 administrator.
• Service development – as a developing service, creativity and receptiveness will be critical.

Important skills
• Organisation
• Communication
• Hardworking
• Receptiveness
• Creativity
• Kindness

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street





We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


Come and bea part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425



This advert closes on Wednesday 16 Oct 2024

Proud member of the Disability Confident employer scheme

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels: a. Typing letters, reports and associated documentation as required b. Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently c. Managing all enquiries in an effective manner d. Maintaining an accurate referrals database e. Actioning incoming email f. Processing incoming letters as requested g. Scanning of patient related documentation and attaching scanned documents to patients healthcare records h. Inputting data into the patients healthcare records as necessary i. Processing referrals using the electronic referral system (ERS) j. Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms k. Clinically coding data on EMIS l. Answering incoming phone calls, transferring calls or dealing with the callers request appropriately m. Managing all administrative queries as necessary n. Carrying out system searches as requested o. Maintaining a clean, tidy, effective working area at all times p. Supporting all clinical staff with general administrative tasks as requested q. liaise and arrange meetings including the booking of rooms, and to attend meetings and take minutes. r. To provide support to clinicians involved the medical training programmes taking administrative responsibility for teaching and training at the practice. To liaise with colleges regarding students To keep accurate records. To produce timetables for students time at the practice. To be a point of contact and to oversee students during their time at the practice. Secondary responsibilities In addition to the primary responsibilities, the Medical Secretary may be requested to: a. Partake in audit as directed by the audit lead b. Produce meeting agendas and record the minutes of meetings c. Support reception staff, providing cover during staff absences d. Complete opening and closing procedures in accordance with the duty rota