Total 475 Administrative / Clerical job vacancies in London, EC1V 2NX

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Your new company
As leaders in their industry, this construction firm operates predominantly within the UK with their HQ in central London. Due to expansion, they are in search of an interim PA to join a divisional team in a newly created post.


Your new role
As the PA to Directors, this role will include (but not be limited to) the following:

• Diary management for the Directors,
• Processing expenses,
• Organising travel (mainly within the UK),
• Liaising with the internal PA network,
• Internal and external stakeholder engagement,
• Organisation of team events,
• Ad hoc support to team if needed.

As this is a newly created position, there is scope for the duties of the role to develop and/or expand throughout the duration.



What you'll need to succeed
Prior experience within a large organisation with various processes in place is a necessity.
Prior experience as a Personal, Team, or Executive Assistant is also a necessity.



What you'll get in return
This role is due to be fully remote. However, the post holder will be required to travel to various sites/offices to meet with key team members on an ad hoc basis.


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Admin Officer (X5) Sutton Tribunal Court
Contract: February 2025
Salary: £13.98
Location: Sutton, Surrey
5 days' work setting

This is a temporary contract role until February 2025 for Admin officer's role with an immediate start date (Compliance dependant) for a six -month duration with a possible extension offering a 5 day work setting and a located in Sutton, Surrey.

Job Description:
This is a brilliant opportunity for candidates to work as an admin officer on behalf of our client. Administrative Assistant responsibilities include making travel and meeting arrangements, preparing reports, and maintaining appropriate filing systems. The ideal candidates should have excellent oral and written communication skills and be able to organise their work using tools, like MS Excel and office equipment.

Key Responsibilities:

" Preparing, sorting, or indexing files papers, briefs and statistics.

" Writing and despatching routine or straightforward letters.

" Drafting papers, orders, certificates, schedules, reports, and letters.

" Checking (papers, computer output, typing receipts, invoices, and figures).

" Photocopying documents.

" Arranging appointments, interviews, conferences, hearing dates, meetings.

" Contact with the public, colleagues (some very senior) in person or by telephone to obtain information and advice on procedure.

" Administering, making payments.

" Maintaining records.

" Ordering and supplying stationery and equipment.

" Interpreting and applying rules, regulations and procedures against criteria and instructions.

" Undertaking arithmetic calculations.

" Operating computer consoles and office equipment.

" Organisation and planning of duties.

" Other duties as required.

Please be informed if you are successful, we will need to run a compliance prior to starting, and communication needs to be consistent with the compliance team including DBS checks and references.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

We are looking for a Programme Admin to join UCL on a short 3 week contract. This will be working hybrid with 2-3 days onsite required at Bidborough House.

The Professional Programmes Administrator will work as part of the Teaching & Learning Team providing professional administrative support and information service to the Division's professional programmes, assisting our students and academic staff.

This is a busy role and the post holder will be adaptable, quick to assimilate information and establish their own support networks across UCL. An excellent eye for details, organisational skills, the ability to communicate effectively, good humour and patience are a must.

The role holder will be proactive, flexible and solutions-driven, being able to work both independently and as part of a team.

We are looking for someone with previous programme support experience in an HE setting, or similar such as education support within the NHS.

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Please see attached Job Description for full details of Duties and Responsibilities. Main Duties Be the first point of call for all patient access queries for your speciality within the Trust. On receipt of all new referral letters make sure that the vetting process has been followed in line with departmental guidelines. Arranging of appointments according to clinical urgency and length of wait in accordance with departmental procedures and Trust Policies. Discuss with patients before their hospital visit to ensure that a convenient date and time is agreed. Make sure patients are reminded of their appointments. This may include sending reminder letters or contacting patients by telephone in line with departmental protocols. Provide a polite and efficient point of contact for patients both face to face and over the telephone. Ensure that each patient is treated as an individual and their individual needs are met (ie: any needed support is in place for their appointment, such as interpreting support).

Personal Trainer

Nuffield Health Bromley FWC | Fitness | Permanent contract |

From £28,512.64 up to £39,108.16 OTE depending on experience

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Bromley Fitness and Wellbeing Club, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

• Have the opportunity for further training from the in house Personal Best program, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £39,108.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Personal Trainer

Nuffield Health Wandsworth FWC | Fitness | Permanent contract

From £28,928.64 up to £40,772.16 OTE depending on experience

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Wandsworth club, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

• Have the opportunity for further training from the in house Personal Best program, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £40,772.16 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Wellbeing Personal Trainer

Nuffield Health Romford | Fitness | Permanent Contract

From £28,512.64 up to £39,108.16 OTE depending on experience

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Romford club, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, Personal best programmes, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

• Have the opportunity for further training from the in house Personal Best program, upskilling to Les Mills instructor and group cycle, plus additional CPD opportunities

Salary is based on 40 hours a week, made up of 32 Hours gym floor with 8 hours of PT sessions. As your client base grows, you will drop your gym floor hours to maximise your PT earning potential of up to £38,663.04 OTE.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

Job Role: Learning Support Assistant

Start Date: Immediate Start/As Soon As Possible

Location: Walthamstow - East London

Pay Rate: £13.30 to £16.00

Please Note for this Learning Support Role you will need to perform personal care for Students in the College's SEND department - this is mandatory

Why this job might suit you

• Part time and Full time Available.
• Great Hourly Pay Rate - £14 to £15.
• Over 32 locations across London - North, East, South and West.
• We encourage promotions and progression
  
  The Role - Learning Support Assistant
  
  We are working with colleges and Schools that are looking to appoint SEN Learning Support Assistants. The suitable candidate for this role will need to use their previous experience to work closely with students who have ADHD, Dyslexia and other complex needs, you will need to be enthusiastic, patient, and an approachable person with a passion for learning and teaching!
  
  For this Learning Support Assistant role, you will need to build strong rapport with the students and will need to assist the teacher in running the class. You must have an Enhanced DBS on the Update Service and 6 months (or more) experience of working in an education environment.
  
  The colleges we work with strongly believes in providing students with exciting and meaningful learning experiences, by providing a curriculum that is engaging and encouraging their pupils to be independent and resilient in their learning, they aim to inspire a love of learning.
  
  Why this role?

• This is a fantastic opportunity for you to grow, inspire and shape young minds.
• You will be working with enthusiastic and supportive staff and encouraging students wherever you go, seeing them grow throughout their academic journey which is one of the most rewarding experiences you can have.
• This is a potential stepping-stone in your career progression, with the possibility of moving up to Learning Mentor and beyond

The Successful Candidate will have:

• A basic understanding of Special Educational Needs and behaviour management.
• Have a creative approach to teaching pupils according to their educational needs by ensuring delivery of the curriculum in a way that maximises children's achievement and ability to develop.
• Experience in a similar role is valuable, but not essential.

If you are interested in this position, please apply today and a consultant will contact you. Good Luck!.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Key Responsibilities Supporting the LTC consultant and clinical coordinator with the gathering of information Case management, including organisation of regular case discussions between the LTC team and PCN representatives Regular contact with teams across Trusts and a range of GP practices will also be required Effective follow-up and monitoring of outcomes An understanding of how we support patient and public involvement in our work A commitment to equity, diversity and inclusion and an understanding of how these principles apply to this role.

Personal Trainer
Nuffield Health Ilford FWC | Fitness | Permanent contract
From £28,512.64 to £39,108.16 OTE

If you're a Personal Trainer who's ambitious and caring, you'll love being a part of Nuffield Health. As the UK's largest Healthcare Charity, we offer somewhere you can grow while you're making a lasting difference to people's lives. Plus, we'll give you paid holiday and you won't have to pay a fee to train clients at our facilities.

As a Personal Trainer at our Ilford Fitness and Wellbeing Club, you're confident, outgoing and approachable. Whether you've been training for a while or just recently qualified, it's important that you've achieved REPs Level 3 or CIMSPA Practitioner (or above). A natural communicator, you're great at listening, understanding and explaining things.

As a Personal Trainer, you will:

• Have full access to Nuffield Health's incredible range of services

• Connect with and motivate members to reach their fitness goals and maintain a healthier lifestyle

• Be confident about delivering a range of sessions and consultations

• Carry out high-quality inductions, health MOTs, group and personal training sessions, and general gym duties

• Enjoy clear career progression with unrivalled opportunities to move onwards and upwards

• Explore opportunities to progress into a Wellbeing Lead and management roles

Salary is based on 40 hours a week, made up of 32 hours gym floor with 8 hours of PT sessions, as you increase your PT sessions you reduce your gym floor hours. You have earning potential up to £38,663.04 (32 PT sessions and 8 hours gym floor). *PT sessions have a sliding scale, as the more you deliver the more your take home earning potential is.

Whilst on probation all contracts will be a minimum of 24 gym floor hours, this is to ensure you earn a guaranteed minimum salary. Your earning will increase as you establish your PT clients and improve your earning potential.

PT sessions have a sliding scale, the more you deliver the more your take home earning potential is.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From gym membership to physiotherapy, private healthcare, financial wellbeing advice and more. At Nuffield Health, we take care of what's important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

It starts with you.

What skills and experience we're looking for

We are looking to appoint a proactive and highly motivated Administrative Support Manager to join our outstanding administration team.

This is an exciting opportunity to lead a highly successful team and work in a supportive and collegiate environment. The successful candidate will have the passion and drive to provide exceptional administrative and strategic support across the whole school. Working as part of a busy administration support team you will need to have a proactive attitude to all tasks, consistently demonstrating initiative as well as a meticulous attention to detail.

You will also be expected to act as the Designated Lead First Aider within school.

What the school offers its staff

• One of the lowest teaching time contact ratios in London, demonstrating that we have chosen to invest in our staff
• An understanding that work-life balance is important, including a commitment to staff wellbeing in our School Improvement Plan
• In addition to making allowances for staff to have cover for family events, we are piloting a whole school approach to flexible working which will be rolled out across the school in September
• Home and Family weeks: termly non-meeting weeks throughout the year to support with reduced workload and staff wellbeing
• Beautiful school grounds, including staff terrace (in summer!)
• The possibility of flexible working contracts (37% of our staff are part-time)
• Regular wellbeing surveys and meetings; member of SLT with responsibility for staff wellbeing
• Employee Assistance: free 24-hour confidential counselling, help and information service
• Staff organised activities including a running club, yoga and Boxfit exercise sessions
• Cycle 2 work scheme
• Free on-site parking
• Lunch or breakfast provided on INSET days
• Free tea and coffee in the staff room
• Staff benefit from preferential admission criteria for their daughters

Commitment to safeguarding

Walthamstow School for Girls is committed to safeguarding and protecting the welfare of children and young people. The successful candidate will be required to undertake an Enhanced DBS Disclosure.

Admin SO1 - Social Work Coordinator (SO1)

Description
We are seeking a dedicated and dynamic individual for the role of Admin SO1 - Social Work Coordinator (SO1). This position is crucial in ensuring the effective delivery of social work services within our organization. The Social Work Coordinator will play a vital role in coordinating various social services, leading programs, and working collaboratively with other healthcare professionals, government agencies, and community organizations. This role involves assessing the needs of clients, developing service plans, and advocating for necessary resources to support individuals and families facing challenges in their lives. A successful coordinator will demonstrate strong leadership abilities, effective communication skills, and a profound understanding of social work practices. Responsibilities will include managing a team of social workers, overseeing case management processes, ensuring compliance with regulations, and developing policies that enhance service delivery. Our ideal candidate will have a passion for helping others, a commitment to teamwork, and a proactive approach to addressing social issues in the community. If you are looking to make a meaningful impact in the field of social work and contribute to the well-being of individuals in need, we encourage you to apply for this rewarding opportunity.

Responsibilities
Coordinate and oversee social work services and programs.
Manage and supervise a team of social workers in their daily activities.
Conduct assessments of clients' needs and develop individualized service plans.
Facilitate meetings and workshops to promote best practices in social work.
Ensure compliance with state and federal regulations pertaining to social work.
Collaborate with healthcare professionals, community organizations, and local agencies to provide comprehensive services.
Monitor and evaluate the effectiveness of social work programs and make necessary adjustments.
Requirements
Bachelor's degree in Social Work, Psychology, or a related field; Master's degree preferred.
Minimum of 3 years of experience in a social work or related capacity.
Strong leadership skills and experience managing a team.
Excellent communication and interpersonal skills.
Ability to work collaboratively with diverse clients and stakeholders.
Knowledge of social work ethics, regulations, and best practices.
Proficient in using technology for case management and reporting.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:30
Pay Per Hour: £20.59
Location: Islington, North London

Should you wish to apply for this job opportunity, please, send an up to date CV.

What skills and experience we're looking for

This is what we are looking for:

• A person to represent the Stebonwith warmth, good humour & a smile
• An exceptional apprentice administrative assistant with a passion for learning and the ability to develop others
• A team player
• Excellent interpersonal skills
• A positive attitude and a sense of humour
• Someone keen to improve their own practice

What the school offers its staff

This is what we offer you:

• Regular 1:1s with your line manager focusing on personal reflection, coaching and mentoring
• A range of professional development opportunities
• Opportunities for career progression across schools in the LETTA Trust
• Apprentice Pay ranges in line with the best in the borough

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Children & Young People (CYP) – Single Point of Access (SPA)

Permanent Full Time Role - 37.5 hours per week

Based at Memorial Hospital or High Point House and other Trust sites

Flexible shifts to cover the SPA operational hours of 8:00am to
7:00pm (currently working to 5pm) , Monday to Friday.

May include some WFH (after training ) but subject to operational needs.

This post is within an Admin team providing a single point of access support for healthcare professionals, parents, carers and young people.

The Role is in a phone centre environment, as a team dealing with approx. 130 calls a day, whilst carrying out admin duties.

This is a varied role creating referrals, booking appointments, taking messages/dealing with queries, scanning documents, uploading them to the RIO system, sending out reports.

This is a very demanding role - you must have the focus and ability toswitchback and forthbetweentasks and excellent attention to detail is key.
• Liaise with parents, schools, G.P.s and other professionals with regard to administrative duties relevant to client care, for example, processing new referrals, arranging appointments.
• To provide reception duties - allowing secure access , preparing clinic rooms for use, maintaining records of key holders and alarm and door codes.
• To respond to incoming calls and emails and deal with enquiries. Record all messages accurately ensuring appropriate action is taken and messages passed to the relevant service /clinician.
• To open, sort and scan post and any relevant correspondence for SPA and SCS. Notify the relevant SCS service/clinician of new documents available to view on RIO.
• To scan/upload documents to RIO, using the Trust standards.
• To process new referrals and information, recording appropriate data onto RiO.
• To book appointments, clinics, meetings, and rooms as required for SCS.
• To book interpreter services as required.
• To produce clinic appointment letters, book rooms for group therapy and interpreter services as required.
• To contact service users with reminders for appointments as required.
• To despatch outgoing correspondence via post room, email or DOCMAN as appropriate.
• To input/update information on the database, ensuring quality of data and completeness.
• To check waiting list information and prioritise and action accordingly.
• To record contacts and actions on RIO according to local policies.

Oxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children’s centres, schools and people’s homes.

We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary’s Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.

Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:
• We’re Kind
• We’re
• We Listen
• We Care

To be the first point of contact for service users via Generic Mail and Call centre.

To be part of the administrative service to the SCS and CAMHS including management of referrals and booking appointments together with related administration.

To follow up DNAs, outstanding review appointments and unanswered 14 day letters.

Successful candidates will demonstrate:
• Sound knowledge of Patient database system such as RIO, PIMMS
• Microsoft Office
• Good communication and Telephone skills
• Ability to cope under pressure
• Ability to communicate effectively both orally and in writing
• Ability to work without direct supervision using own initiative, ensuring productivity is high and targets are met in line with service objectives
• Good time management skills and reliability
• Ability to organise and prioritise workload effectively
• Ability to work effectively as part of a team
• Ability to empathise and deal tactfully with families, service users and colleagues
• Sound understanding of confidentiality and its relation to health care delivery
• Ability to work flexibly and be responsible to changing demands and frequent interruptions

To record contacts and actions on RIO according to local policies.

To process discharged files ensuring accurate inputting of information to the required electronic record systems to facilitate efficient retrieval of files and following Trust policy.

To assist bank or administration support staff in undertaking duties within the team as directed by Admin Team Lead. To support staff in learning office and reception processes and protocols.

To assist with the caseload administration for SCS clinicians and therapists in the community.

To prepare information for example, client reports, letters, hard copy records/reports for clinics, in line with local policies and procedures.

To assist in processing Data Protection and Subject Access enquiries, e.g. photocopying files, at the request of the Admin Team Lead and task co-ordinator, to ensure that all necessary information is provided in an efficient and timely manner.

To collate, photocopy and distribute reports and other relevant information to parents and professionals, for example, education staff, G.P.s, internal/external agencies following local policies and procedures, ensuring that the appropriate parental consent has been received.

To despatch outgoing correspondence via post room, email or DOCMAN as appropriate.

To maintain log of specialist clinical equipment, logging issue and return and tracking and actioning schedule of maintenance and testing of the equipment as appropriate to the location.

To maintain a log of equipment held by SPA and loaned to service teams e.g. projectors.

To issue and record on RIO any non returnable equipment and supplies to service users as approved by SCS therapists/clinicians e.g. hearing aid batteries.

To participate in the organisation and coordination of study days or training (including collating request forms).

To gather data as requested, for example, activity data and statistics, providing punctual and accurate information following departmental and local trust guidelines as required on a weekly, monthly and quarterly basis.

To attend courses and statutory training as identified through supervision and PDR.

To pursue personal development of skills and knowledge necessary for the effective performance and development of the role.

To work as part of a team and to undertake office or reception duties in the absence of other members of the admin team.

To book venues for meetings and organise refreshments as requested.

To take/type minutes of team meetings and distribute information to team members as requested.

To undertake copy typing and formatting duties to include reports containing terminology relating to therapies, letters, memos and service documents and PPDRs as required.

To distribute reports, letters, memos, payslips and service documents as required.

To request and fulfil stationery orders for supplies for SPA and SCS staff business use.

To photocopy, send faxes and laminate materials.

To maintain a supply of handouts and leaflets issued to service users e.g. audiogram forms, dietitian pre-assessment food diaries, parental consent forms, service questionnaires, maps, follow up appointment cards, complement slips and all services leaflets.

To manage own workload, time management and transport needs in line with Trust, departmental and line manager guidelines and demonstrates an ability to prioritise tasks.

To handle complaints (if first point of contact) in line with local policies and procedures and to escalate appropriately if they cannot be resolved at first point of contact.

To support the Admin Team Lead to maintain records of sickness absence (e.g. recording absence notifications in spreadsheet and emailing appropriate line manager/supervisor).


This advert closes on Thursday 19 Sep 2024

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