Total 147 Administrative / Clerical job vacancies in Liverpool, Merseyside, L19 2LW

An exciting opportunity has arisen within our Support Secretary Team for a highly motivated and enthusiastic Support Medical Secretary to join our Administrative Team. We have 1 x full time post and 1 x part time 30 hour post vacancy

The post holder will provide a comprehensive and professional secretarial support service to an excellent standard, ensuring a high level of accuracy to the Mental Health Care Division.

The post holder is expected to work closely with the services to type clinical correspondence in a timely manner to to achieve KPIs.

The post holder will be expected to work with a flexible approach and use own initiative to carry out duties in such a way as to make a direct and positive contribution to the organisation whilst maintaining confidentiality at all times when dealing with service user/staff information, thus enabling the medical team to utilise their time in an efficient manner.

The post holder will provide a comprehensive professional support secretarial service to an excellent standard ensuring a high level of accuracy to the Mental Health Care Division.

Successful applicants will be expected to organise their own workload and co-ordinate workload activities with other Medical Secretaries in the team.

There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work on your own

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Ensure that all clinical correspondence is transcribed within the required timescales altering line manager if there are any foreseeable delays.

Support the day to day organisation of the clinical teams by liaising with the Transcription Leaders in co-ordinating meetings, ensuring appropriate documentation available for meetings/lecturers, preparation of documents/presentations, attending meetings to take minutes and tying of agendas/minutes.

Ensure that the workloads are reviewed on a regular basis and that any urgent transcription is given priority – in conjunction with the needs of the service and line manager.

Adapt a flexible attitude to meet the needs of the service, taking into consideration each area’s unique specialty and subsequent requirements of such specialties.

Where appropriate ordering and receipt of general office stationary and equipment.

Mentoring new members of staff including temporary staff as and when required.

General office duties including dealing with incoming and outgoing correspondence, filing, photocopying etc.

When required, provide appropriate clinical information following requests from the Patient Information Systems in use.

Please refer to attached Job Description for a full list of duties and responsibilities.


This advert closes on Thursday 17 Oct 2024

To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians. Keep diary up to date, arrange appointments, and arrange travel and accommodation. Operate an effective bring forward system and filing system. To manage and maintain 18 week pathways including tertiary referrals to external trusts, and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway. Mentor, train and supervise relevant staff as required. Deal with annual leave requests and sickness absence return to work interviews. Support consultants in non clinical activities role by preparing presentation documents using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate, and take minutes at meetings. Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service. Organise and maintain consultants admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated, and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately. Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly. Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not. Allocate and check the work of other staff Ensure sickness absence and annual leave of clinical staff is reported. Assist with the investigation and compilation of responses to complaints/incidents, helping to ensure this is done with the optimum deadlines set by the Trust. Work from initiative using own judgement, acquired knowledge and tact to deal with queries and resolve situations or refer to appropriate person. Carry out appraisals as appropriate Organise and order stationery as appropriate. Ensure all junior staff mandatory training is up to date and report accordingly. Deal with enquiries either on the telephone of face to face from patients, consultants, junior doctors and colleagues in an appropriate manner. Ensure all correspondence relating to patient care is acted upon in a timely manner. Accurate check of patient demographics using the Patient Administration System (PAS), including registration screen, checking patients details are correct, and tracking of case-notes. Assist with audit/research data collection as required. Obtain information as requested by line manager Be able to work as part of a team, promote effective flows in the department to cover leave to ensure office runs smoothly. Train new and junior members of the team within own work area as required by line manager. Attend appropriate training and education sessions at the request of manager. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment. Work with managers to review working practices, ways of working and find solutions to problems. Implement policies and procedures for own area. Record and input data onto databases and systems as appropriate To work in a flexible manner in accordance with Trust Policy, and to check flexi time sheets for medical secretaries. * Any other duties required by line manager

Wiltshire College & University Centre have an exciting opportunity for a Personal, Social Development & Employability (PSD) Tutor our team.

Location: Salisbury, Wiltshire

Salary: £24,755 per annum (Professional Services Grade 5)

Job Type: Permanent, Full Time (37hours per week/52 weeks per year)

Closing Date: 23rd October 2024

Personal, Social Development & Employability Tutor - The Role:

Wiltshire College & University Centre invites applications for the position of Personal, Social Development & Employability Tutor at our vibrant Lackham campus. This role offers an exciting opportunity to join a dynamic team committed to fostering personal growth, development, and employability skills among our diverse student body.

Personal, Social Development & Employability Tutor - Key Responsibilities:

• Engagement and Delivery: Design and deliver interactive sessions aimed at promoting personal development and growth among students.

• Tailored Support: Customise sessions to address the unique needs of student groups, covering topics such as online safety, sexual violence prevention, and British Values.

• Cross-College Coordination: Organise and lead themed weeks focusing on careers, health, wellbeing, and enrichment activities to enrich the student experience.

• Holistic Student Development: Implement student-centered programs emphasising softer outcomes to facilitate positive progression into adulthood.

• Employability Focus: Enhance students' work readiness through targeted initiatives and support.

• Pastoral Support: Provide personalized pastoral tutorials, guiding students to relevant internal and external resources as needed.

• Student Engagement: Actively support initiatives promoting student engagement and voice within the college community.

• Team Collaboration: Assist Student Services teams with safeguarding, work experience, and careers guidance.

Personal, Social Development & Employability Tutor - You:

• Educational Experience: Demonstrated experience managing student groups in an educational setting, with a proven ability to engage and support diverse student populations.

• Skills Expertise: Background in delivering support across health, wellbeing, study skills, Equality, Diversity and Inclusion, and employability domains.

• Administrative Proficiency: Strong record-keeping abilities, adept at data inputting, and capable of delivering timely and accurate reports.

If you are passionate about nurturing the personal and professional growth of students within a supportive and forward-thinking environment, we encourage you to apply.

Personal, Social Development & Employability Tutor - Benefits:

• Competitive salary


• 30 days annual leave for Professional Service Staff, including bank holidays and additional closure days over the Christmas period


• Automatic enrolment into the Local Government Pension Scheme


• Free onsite car parking

To submit your application for this exciting Personal, Social Development & Employability Tutor opportunity, please click 'Apply' now.

What skills and experience we're looking for

Maghull High School is part of the Southport Learning Trust family of schools. We are seeking to recruit an experienced, suitably qualified and committed individual to join our highly effective administrative team. As the first point of contact for Maghull High School, the postholder will always promote a positive image of the school and ensure that safeguarding procedures for visitors are adhered to. They will also be required to provide general administrative support across the school as required.

Excellent communication and organisational skills are essential to this role. The successful applicant will demonstrate initiative, enthusiasm and flexibility.

What the school offers its staff

Maghull High School is part of the Southport Learning Trust, which currently includes Greenbank High School, Stanley High School, Birkdale High School, Meols Cop High School, Bedford Primary School and Kew Woods Primary School. Our Trust welcomes teachers who are enthusiastic, energetic, and dedicated individuals with a talent for working with young people and a love of education. We are seeking colleagues who can build robust and effective relationships with staff, parents, students, and the wider community in order to further the ethos of the Trust.

Commitment to safeguarding

Maghull High School is committed to taking all reasonable steps to ensure the safety, health and wellbeing of all pupils at the school. If staff have concerns regarding possible abuse of a child whether it relates to ill-treatment, neglect or any other form of abuse or appears at risk of abuse, they will, in the best interests of the child, follow the procedures laid down by the Safeguarding Board. A full version of the school’s Safeguarding Policy is available at https://www.maghullhigh.com/safeguarding/

This is a busy and interesting post that requires a high level of confidentiality, accuracy, responsiveness support the Clinical Service.

The post holder will administratively support an extensive range of functions within the clinical services, including Service Leads, supporting the two wards and there will be regular Cashier duties. The working hours for this post is Monday to Friday 9am to 5.00pm.

This post is based on site to support the Clinical Service. Can you please ensure that you have all the relevant qualifications that you note on your application as these will need to be produced if successful to Trac.

The successful applicants will be strong team players with a high level of organisational and interpersonal skills. They will be well organised and have the ability to work to competing deadlines and priorities. The post holder will be required to work flexibly, have the ability to establish good working relationships and deal with a wide range of professionals via telephone, written and face to face contact.

You will be required to support our two wards and Ward Managers. You will spend time on the wards supporting the clinical team and ensuring that the administration of the ward is fully supported.

The post holder will have demonstrable experience of preparing for and taking minutes plus the production and upkeep of action logs. Preparation for meetings will include chasing up outstanding reports and actions in advance of meetings. The role will require the post holder to travel to Divisional and Trust locations to support Divisional meetings.

The successful candidate will have a good knowledge of all Microsoft Office applications including Outlook, Word, Excel and PowerPoint and will have experience of using Service databases and clinical information systems.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

The successful applicant will be motivated, responsive and committed to being part of a team that is dedicated to providing the highest possible standards of care to our patients.

You will be required to support our two wards and Ward Managers. You will spend time on the wards supporting the clinical team and ensuring that the administration of the ward is fully supported.

The post holder will have demonstrable experience of preparing for and taking minutes plus the production and upkeep of action logs. Preparation for meetings will include chasing up outstanding reports and actions in advance of meetings. The role will require the post holder to travel to Divisional and Trust locations to support Divisional meetings. The successful candidate will also support the cash office and the two wards at Rathbone Hospital.


This advert closes on Sunday 20 Oct 2024

Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Our justice system defends our fundamental rights and freedoms. It is a cornerstone of our modern society, and it must serve all those who call on it, when they call on it. From some of the most vulnerable people in our society, to families in crisis, claimants and commercial businesses - HMCTS has a responsibility to administer a justice system that is accessible to everyone and operates efficiently.

Position: Full-Time Temporary Admin Officer
Contract: 3 months with the possibility of extending
Working Hours: Monday to Friday, Office Hours (37 hours per week)
Hourly Rate: £11.59 per hour for the first 12 weeks, 11.88 afterwards

Job Description:
We are currently seeking an organised, motivated Admin Officer to support the admin team based at Birkenhead County Court. The role will include preparing papers and files for court, tribunals, hearings and meetings; creating and updating records, including collecting information; data input, communicating with the Judiciary and other court staff and handling face to face, telephone and email enquiries from court users. Training will be provided on internal systems. Excellent communication and IT skills are required for this post.

Requirements:

• Able to follow well established processes and detailed instructions.
• Strong administrative skills with proficiency in Microsoft Office packages
• Excellent communication skills, both written and verbal.

Benefits:

• Weekly pay, holiday and pension scheme
• Location accessible by car, train or bus

Application Process:

If you are interested in this position, please apply online with your CV in WORD format.

Important:

Successful candidates will be subject to a thorough background and clearance check, including Criminal Record Checks (DBS Checks), Reference Checks (Employment, Education, and any gaps) covering the past three years, as well as Address checks for the past five years. This process may also include obtaining character references and/or other evidence to cover periods of unemployment.

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest?and state the role that you are interested in.?We are?committed to engaging with you.?
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

We are working with a local secondary school who require an administrative assistant to start with them ASAP.

The role is long term potentially moving to permanent. The proposed start date is Monday, 23rd September 2024.

The hours of attendance will be 8am to 4pm each day, working Monday to Friday each week. The hourly rate will be £13.75 per hour (PAYE).

You will largely be working back office but there will be periods within the day and week when you will be working on the front reception desk.

The successful candidate will ideally have experience of working in a school setting although previous general administrative experience will be accepted. You will have a keen eye for detail and take pride in your work. You will have the ability to work without supervision as well as being part of a team. You will need to be flexible and adaptive as you will be working in a very busy environment. You will bring a confident and warm approach and will be comfortable working with pupils as you will adults.

You will be joining a hardworking and totally committed team who are very welcoming and inclusive.

If you would like an informal chat about the position, then call us on 0151 708 6789. Alternatively, to apply click the 'Apply Now' option.

Please note, whilst we endeavour to contact all applicants, due to the high volume of applications received it is likely that we will only be able to contact suitable candidates.

Type dictation from audio transcription of clinical correspondence and documentation. Quality check documentation completed in clinical administration support. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly. Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes. Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly. Take minutes of meetings, circulating to relevant groups. Obtain information as requested by line manager. Attend appropriate training, meetings and education sessions when required. Work with managers to review working practices, ways of working and find solutions to problems. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures. Ensure all mandatory training is up to date and report accordingly. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.

Type dictation from audio transcription of clinical correspondence and documentation. Quality check documentation completed in clinical administration support. Ensure appropriate follow up arrangements/investigations are in place. Liaise with personal medical secretary of speciality accordingly. Complete any tertiary referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is promptly reviewed. Check that follow up appointments are arranged in conjunction with patient pathway. To answer the telephone promptly and politely, telephoning patients where appropriate using tact, discretion and empathy in all situations. Accurate use of patient information using the Patient administration System (PAS), including registration screen, checking patient details are correct, tracking of case-notes. Ensure all letters and discharge summaries are copied to the appropriate professionals, including patients. Ensure efficient audit processes in place concerning correspondence to ensure quality levels maintained and rectify accordingly. Take minutes of meetings, circulating to relevant groups. Obtain information as requested by line manager. Attend appropriate training, meetings and education sessions when required. Work with managers to review working practices, ways of working and find solutions to problems. Work with managers to improve quality and range of services, with resources being managed according to agreed policies and procedures. Ensure all mandatory training is up to date and report accordingly. General office duties, including incoming and outgoing mail, e-mail, fax, photocopying. Participate in housekeeping of office environment.

Are you seeking a new opportunity? Join our client's team at Wirral and enjoy:

Competitive Pay: Earn £12.82 per hour, overtime rates of £19.23 paid after 37.5 hours per week. Rates are PAYE, 28 days holiday per year which increase with length of service.

Shifts: Monday - Friday 8.30am - 4.30pm with some overtime required. Some Saturdays are requied in busy times.

Perks: Free on-site parking, provided PPE, comprehensive training.

Career Development: Access to Manpower 'MyPath' for online courses.

Responsibilities:

• Delivering exceptional customer service.
• Ensuring safe and professional operations in line with client standards.
• Taking calls from customers and placing orders on the system
• General admin duties
• Assisting in the yard including the manual handling of Gas cylinders

Requirements:

• Outstanding customer service
• Computer literate
• Some experience in transport including a knowledge of drivers hours and vehicle maintanence
• Successful candidates require a DBS check

Details:

• The role is due to start immediately and is a temp to perm position
• If you are interested please telephone Manpower on 01472 361616 between 0800 and 1700 Monday - Friday or click apply!

Personal Financial Coach

• Liverpool City Centre
• Salary - Competitive Salary w/ Excellent Benefits Package
• Hours - Monday to Friday, 9am - 5pm
• Full time, permanent contract
• Outstanding training and development opportunities

This is an exciting position for those with outstanding customer service and communication skills and a keen interested in developing their career within the financial services sector. The company will also consider graduates with a relatable degree (i.e. Economics, Wealth Management, Finance, Business, Investments) looking for further career advancement within a buoyant market.

The Personal Financial Coach provides a critical service and are an initial point of contact for their clients, seeking guidance or advice, the role is varied, interesting, professionally and financially rewarding and offers an introduction to a meaningful career where personal development is highly encouraged.

As a Personal Financial Coach, you will be tasked with:

• Liaising with existing clients, handling queries relating to management of their personal wealth
• Providing guidance on all aspects of the customers financial circumstances, such as company share schemes and current and previous occupational and private pension schemes
• Liaising with existing clients handling technical queries in matters relating to the management of their personal wealth
• Liaising with in house professional investment advisers in order to provide clients with support
• Being passionate and demonstrating behaviours in line with the Company's ethos, vision and key principles

The benefits of this role include:

• A competitive basic salary with the opportunity to earn additional bonus
• A great office atmosphere
• Outstanding training and development opportunities including industry qualifications
• Full training and support given
• No restriction on earnings potential
• The chance to join a progressive and ever expanding firm with clear career development
• Work in a friendly environment with happy and loyal customers
• Regular staff events
• 25 days holiday
• Cycle to work scheme
• + much more!a

If this is a role that you would be interested in applying for then please email your CV to adam.molyneux@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Your new company
A higher education institute in the Liverpool area with an outstanding reputation! My client is due to welcome their new academic year students, and therefore needs support issuing 1st year's with ID cards.
Your new role
Working in a busy hub, you will be responsible for the issuing of a large volume of student ID cards to incoming students. This is a customer service orientated role, as you will be one of the first points of contact to this new student cohort! Your role will consist of delivering good customer service, as well as accurately recording student information to issue ID cards. Working with a card printer, you will need to be a confident IT user, and also feel comfortable working with different systems. This is a full-time working week, offering 35 hours Monday - Friday. You will be required for 2 weeks from Monday 23rd September - Friday 4th October inclusive.
What you'll need to succeed
Previous customer service, reception or administration experience is essential for this post! You will be working closely with the team, but will feel comfortable working autonomously. You will be system savvy, and thrive in busy, bustling environments! Due to the short nature of this post, you must be available for the entire duration.
What you'll get in return
Working with a sought after employer in the area, you will have full time hours of 9 - 5 Monday - Friday. You will have a basic hourly rate of £12ph + holiday pay, taking you to £13.45ph inclusive. You will also be instrumental to the welcome of thousands of students to their university life!
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Read Coding the information into the practice clinical system Using our electronic system to create and send patient referrals Typing patent referrals and other correspondence Filing and retrieving paperwork Scanning of letters and relevant correspondence into patients notes. Troubleshoot clinical database and assist with IT issues Report faults to software supplier and track progress Ensure security of data at all times Deal with incoming laboratory results and tasks generated from results Deal with patient emails and e-Consults via triage Processing SARs Registering new patients Actioning clinician created tasks Liaising with patients via email/telephone Liaising with secondary and community care via email/telephone Opening and distributing post Any other administrative duties as required

Job Title: Long-Term Temporary School Administrator

Location: Sefton, Merseyside

Duration: Temporary (Long-Term)

Salary: Competitive, based on experience

Start Date: Immediate

About Us: My client's school is a vibrant and inclusive school located in Sefton, dedicated to providing a supportive and enriching environment for students. We are currently seeking a motivated and organized School Administrator to join their team on a long-term temporary basis.

Key Responsibilities:

• Manage the school's administrative functions, including handling correspondence, maintaining records, and managing databases.
• Provide administrative support to the Headteacher and other staff members.
• Coordinate school events, meetings, and appointments.
• Handle enquiries from parents, students, and external agencies.
• Assist with the preparation of reports, newsletters, and other communications.
• Ensure compliance with school policies and procedures.

Requirements:

• Previous experience in a school administrative role is preferred.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• A positive attitude and a commitment to the school's ethos and values.

Benefits:

• Opportunity to work in a supportive and dynamic school environment.
• Professional development and training opportunities.
• Competitive salary and benefits package.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Logging patients onto the hospital information system (Meditech). Sending out information to patients/families in relation to TCI date. Ensure the correct coding and timing of patients onto the Meditech system for clinical sessions. Liaising with patients/parents at the reception desk as well as enquiries from clinicians and other members of staff within the Trust. To receive patients onto the ward, ensuring details are correct and verifying with GP surgery when necessary, before entering into admissions. Ensure case notes are kept in good order, attaching all necessary documentation to correspond with patients admission. To file all investigation reports correctly into case notes once seen by medical staff. Contacting parents via the telephone to confirm/change admission dates and times. Liaise with external agencies as required to assist patients admission into hospital for example transport, interpreters, x-ray department and social services. To deal effectively with all incoming and outgoing correspondence. To deal with telephone enquiries and take appropriate action. To carry out general clerical duties including faxing and photocopying. To effectively liaise with other departments internally and externally with regard to all aspects of patient care. Booking and maintaining day case lists via the hospital Meditech system. Undergoing statutory/mandatory training as and when required. Undergo continuous professional development, identified in personal development plan in conjunction with the Knowledge Skills Framework (KSF) outline. Offer flexibility in training and undertaking new systems of working, in relation to NHS performance indicators. Attend regular team meetings. Liaise with surgical secretaries on a regular basis to ensure that the day case lists are correct and/or make changes necessary. Booking patients in to the day case unit, via Meditech. Have an understanding, and awareness of all performance indicators and work towards them on a daily basis.