Total 161 Administrative / Clerical job vacancies in Birmingham , B16 8PE

Please note for a specific detailed job description for this vacancy please see attached job description.

JOB DESCRIPTION JOB TITLE: Medical Receptionist/ Admin Assistant REPORTS TO: Senior Receptionist/Practice Manager HOURS: 20-25 Hours per week Job summary: The purpose of the role is to: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Premises: Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Maintaining and monitoring the practice appointments system Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Patient notes and correspondence: o Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to o Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen. o Ensure records are kept in good repair, with all necessary information on the outside cover clearly visible. Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff. Ensure that all new patients are registered onto the computer system promptly and accurately Undertake any other additional duties appropriate to the post as requested by the partners, the practice manager or senior receptionist. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Dealing and facilitate the clinical waste collections. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards Actively reporting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description covers the main duties the post holder is expected to undertake. These duties may be revised periodically in consultation with the post holder and according to the work needs.

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Morgan Hunt are currently working with a regulatory body in search of a temporary Recruitment Admin based in Birmingham to play a key role in assisting the Recruitment Team with onboarding and talent attraction.

This is a Temporary position for 4 months paying £138 Umbrella a day.

The role is offered on hybrid basis, working from the Birmingham office once a week.

The temporary Recruitment Admin will be responsible for:

• Using ATS System to submit applications for hiring manager sift (shortlisting)
• Processing sift (shortlisting) scores on the applicant tracking software
• Scheduling interviews using the ATS, Outlook and MS Teams
• Responding to queries from the email inboxes
• Scheduling meetings (i.e., booking and setting up rooms)
• Supporting with pre-onboarding tasks (requesting references and DBS checks for example).
• Help maintain accurate records and maintain electronic filing system.
• Processing purchase orders and invoices for the team

The temporary Recruitment Admin will need to have:

• Previous experience working in a recruitment or onboarding administration role
• Experience of using cloud-based systems and processes
• Office 365 (mainly Outlook, MS Teams, Word and Excel)
• Using HR and ATS systems
• Live in or near Birmingham

This role offers as soon as possible start date with interviews commencing on the 25th of July. If you match the above criteria, please apply now.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

To liaise with internal and external users for the receipt, triage andmanagement of routine and urgent casenote requests either by telephone,email, memo or other electronic meansLocate and retrieve patient casenotes from the Health Records librarys onrequest and despatch to relevant person/area within the stipulated time periodConduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time periodTo be responsible for moving heavy loads i.e. boxes of casenotes whilstworking within a restricted environment and adhearing to Health & SafetyproceduresTo be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all usersTo be responsible for the accurate and timely tracking of all casenotes intoand out of the department via the Patient Administration System (PAS)tracking systemThe registration of new patients on the PAS system as requiredThe printing of Choose and Book GP referrals as requiredEnsuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

To liaise with internal and external users for the receipt, triage andmanagement of routine and urgent casenote requests either by telephone,email, memo or other electronic meansLocate and retrieve patient casenotes from the Health Records librarys onrequest and despatch to relevant person/area within the stipulated time periodConduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time periodTo be responsible for moving heavy loads i.e. boxes of casenotes whilstworking within a restricted environment and adhearing to Health & SafetyproceduresTo be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all usersTo be responsible for the accurate and timely tracking of all casenotes intoand out of the department via the Patient Administration System (PAS)tracking systemThe registration of new patients on the PAS system as requiredThe printing of Choose and Book GP referrals as requiredEnsuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts

A highly versatile Clerical Officer is required to work at North Tees Hospital site for 12 months fixed term.

2 x 30 hours

1 x 22.5 hours

The majority of the role will involve the preparation and scanning of patient case notes in the EDM dept ( Electronic Document Management). Retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.



The majority of the role will involve the retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.

This post demands a high level of physical fitness– the successful candidate must be able to cope with the physically demanding aspects of retrieving large numbers of health records and transporting them around the Trust using trolleys.

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

To liaise with internal and external users for the receipt, triage and
management of routine and urgent casenote requests either by telephone,
email, memo or other electronic means
Locate and retrieve patient casenotes from the Health Records library’s on
request and despatch to relevant person/area within the stipulated time period
Conduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time period
To be responsible for moving heavy loads i.e. boxes of casenotes whilst
working within a restricted environment and adhearing to Health & Safety
procedures
To be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all users
To be responsible for the accurate and timely tracking of all casenotes into
and out of the department via the Patient Administration System (PAS)
tracking system
The registration of new patients on the PAS system as required
The printing of Choose and Book GP referrals as required
Ensuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts


This advert closes on Friday 26 Jul 2024

Working closely with Consultants to book their theatre lists. Liase with patients to agree dates for their procedures. Work with all internal colleagues to manage patients pathways. Work alongside cancer trackers to book patients around their urgency for surgery and national guidance. Work as part of a small team, within a very busy aread

Detailed job description and main responsibilities You will be working in collaboration and partnership with your colleagues within the Professional Development team. The role has line management responsibilities for Administrative Coordinators and the Administration team working on clinical students. For further details, please see the attached Job Description and Person Specification document. Person Specification Qualifications and Training Essential Criteria: Degree level qualification or equivalent GCSE Maths & English or equivalent Evidence of Continuing Professional Development Experience Essential Criteria: Relevant experience of coordinating student activity Relevant experience of coordinating educational events Relevant experience of working with clinical educators Skills & Knowledge Essential Criteria: Ability to handle sensitive and complex information Excellent presentation and communication skills High level of IT Literacy including Microsoft Word, Excel and PowerPoint Ability to work autonomously High level of negotiating and influencing skills Other Job Requirements Travel within the Trust's geographical location

A Vacancy at Birmingham Community Healthcare NHS Foundation Trust.


Professional DevelopmentAdministrationManager (Students) - Band 5


An exciting opportunity has arisen for a creative and innovative individual, with a passion forsupportingclinicalstudenteducation, to join the Professional Development teamas our Administration Manager for Students.


The Administration Manager for Students will manage the processes that underpin theProfessionalDevelopment agenda relating to pre and post registration clinical students and apprentices. The post holder will ensure that the necessary databases are maintained,and theappropriate reportsare createdin a timely manner.


Main Duties

• To manage the processesthat ensure the correct collation ofaccurateinformation for placement mapping, student allocation, student placement activity and support mechanisms for the clinicalstudentagenda.
• To ensure that accurate placement mapping, allocations and student placement activity information translates intoappropriate monthlyreports that aresubmittedto the Professional Development Managers for Pre- and Post-Registration students (AHP & Nursing) and Apprenticeships.
• To co-ordinate the BCHC, Higher Education Institutions, FurtherEducationInstitutions andNHS Englandreporting processes under the direction of the Head of Clinical Education and Professional Development, ensuring that the processes are accessible toallofthe clinical student workstreams for Nursing, AHP and Apprenticeships, queries and responses dealt with in a timely manner and a monthly summary report submitted to the Head of Clinical Education and Professional Development.
• To manage the co-ordination and administrative responsibilities for functions such as seminars, conferences, workshops, clinical student forums,inductionand feedback/ debrief sessions and so on, including venues, speakers, room layout, programmes, handouts and so on, associated with the Nursing, AHP and Apprenticeship workstreams and education and training events across the Trust.


Working for our organisation


Be Part of Our Team


BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, youngpeopleand families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.


If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.


IMPORTANT

• Please ensure you check yourTrac accountregularly as this is how we will communicate with you during the shortlisting and selection process
• Please ensureall sectionsof the application form are completed fully. Please particularly ensure that you provide full details of all referees includingbusiness email address, telephone contact details and postal address


Detailed job description and main responsibilities


You will be working incollaboration andpartnership with your colleagues within the Professional Development team.The role has line management responsibilities forAdministrativeCoordinators and the Administration team working on clinical students.


For further details, please see the attached Job Description and Person Specification document.


Person Specification


Qualifications and Training


Essential Criteria:

• Degree level qualification or equivalent
• GCSE Maths & English or equivalent
• Evidence of Continuing Professional Development


Experience


Essential Criteria:

• Relevant experience ofcoordinating student activity
• Relevant experience ofcoordinating educational events
• Relevant experience of working withclinical educators


Skills & Knowledge


Essential Criteria:

• Ability to handle sensitive and complex information
• Excellent presentation and communication skills
• High levelof IT Literacy including Microsoft Word,Exceland PowerPoint
• Ability to work autonomously


• High levelof negotiating and influencing skills


Other Job Requirements

• Travel within the Trust's geographical location




This advert closes on Monday 29 Jul 2024

JOB DESCRIPTION JOB TITLE: Medical Receptionist/ Admin Assistant REPORTS TO: Senior Receptionist/Practice Manager HOURS: 20-25 Hours per week Job summary: The purpose of the role is to: Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of secretarial and clerical support to clinical staff and other members of the practice team Facilitate effective communication between patients, members of the primary health care team, secondary care and other associated healthcare agencies Duties and responsibilities: The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels: Premises: Open up premises at the start of the day when first to arrive, de-activate alarm and make all necessary preparations to receive patients. When last to leave at the end of the day, ensure that the building is totally secured, internal lights are off and the alarm activated. Maintaining and monitoring the practice appointments system Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills, ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Advise patients of relevant charges for private (non-General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. Patient notes and correspondence: o Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to o Ensure correspondence, reports, results etc. are filed promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen. o Ensure records are kept in good repair, with all necessary information on the outside cover clearly visible. Make and serve refreshments, ensure the kitchen is kept clean and tidy and air and tidy the waiting room in turn with other staff. Ensure that all new patients are registered onto the computer system promptly and accurately Undertake any other additional duties appropriate to the post as requested by the partners, the practice manager or senior receptionist. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Processing repeat prescriptions in accordance with practice guidelines Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning Dealing and facilitate the clinical waste collections. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & safety: The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way, free from hazards Actively reporting health and safety hazards and infection hazards immediately when recognised Keeping own work areas and general/patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role Undertaking periodic infection control training (minimum annually) Reporting potential risks identified Demonstrate due regard for safeguarding and promoting the welfare of children. Equality and diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/professional development: The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly Contribution to the implementation of services: The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate This job description covers the main duties the post holder is expected to undertake. These duties may be revised periodically in consultation with the post holder and according to the work needs.

Administration/Clerical Assistant needed in Birmingham

The rate is £12.19ph PAYE

This is a temporary role

The reference number is: RQ1315297

The successful candidate will need to have had previous administration experience and experience of co-ordinating meetings and events, preparing agendas and taking minutes.

They will be maintaining systems, responding to correspondence, enquiries and issues and dealing with confidential information.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Please refer to the attached job description and person specification to view the full details for this opportunity. When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable). Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

For further information about this role please see attached Job Description and Person Specification for full details.