Total 20 Administrative / Clerical job vacancies in Bangalore - HO

This position will be responsible for all admin related duties across our potential expansion globally. 

• Work directly with the executive team to provide them support in their day to day personal and professional activities. 
• Maintain HR related record keeping activities for the team. 
• Attend meetings and take notes of discussion; prepare the initial draft of minutes and summaries. 
• Manages admin related duties for cross country hiring. 
• Provide general administrative support.

• Individuals who want to build things from scratch and love dealing with ambiguity. 
• Mindset of curiosity, by wanting to learn above and beyond their job description.
• Want to expand their working horizons beyond the Vietnam market. 
• Want to look at their career path beyond an Admin assistant role.
• Excellent written and verbal communication skills in English. 
• Maintain professionalism and strict confidentiality with all materials, information when interfacing with the business. 
• Familiarity with Email, Google Suite, Google Calendar. 

The Admin Intern will be responsible for administrative support to the company and will report directly to Admin Leader working as part of our Admin team. 

The purpose of QIMA’s Admin team is to ensure that our teams receive all the organizational and administrative support they need to achieve our QIMA mission.   

RESPONSIBILITIES

• Managing front desk area and daily office inspection
• Management of vendor payment, stationary, office daily consumable
• Support all staff business requirement
• Support on Exit & Entry admin process
• Support on Work Permit/Visa for expat and local employees
• Undertake other tasks assigned by leader.

About the Role

We are seeking a highly motivated and experienced ServiceNow Administrator to join our team and play a vital role in supporting our business users. You will be responsible for the day-to-day administration, configuration, and maintenance of our ServiceNow instance, ensuring it meets our needs across various modules, including ITSM, ITOM, SAM Pro, HRSD and WPM.

Responsibilities

• Troubleshoot and resolve ServiceNow incidents & requests ensuring timely resolution.
• Manage the ServiceNow platform, including user accounts, security settings, and access controls.
• Configure ServiceNow to automate IT processes and workflows, aligned with ITSM, HRSD, ITOM, SAM Pro and WPM best practices.
• Develop and maintain ServiceNow reports and dashboards to track key performance indicators (KPIs) and provide insights into IT service delivery.
• Stay up-to-date on the latest ServiceNow features and functionality and implement them to optimize the platform.
• Work collaboratively with IT and business stakeholders to understand their needs and translate them into actionable ServiceNow configurations.
• Provide ongoing support and training to users on ServiceNow functionalities.
• Document ServiceNow processes and procedures for future reference.
• Perform regular system health checks and audits to ensure platform stability and performance.

Assist with the development and implementation of ServiceNow upgrade plans

• Logistics support for IT department:
  • Daily perform inventory management of IT equipment.
  • Arrange delivery/receiving them from/to other locations within Vietnam.
  • Prepare regular inventory and consumption reports for management.
  • Manage the handover of IT equipment to Bosch employees and vice versa.
• Purchasing of IT equipment:
  • Quarterly support on purchasing tasks for department such as: gathering quotations, looking for competitive pricing, negotiating the price with suppliers.
  • Process the purchase steps, good received and payment procedure.
  • Work with related personnel from Finance, Accounting, Logistics, Administration department to complete the payment process for all IT invoices.
• Administrative Assistant for IT team:
  • Assist supervisor to prepare self-service user guide, instructions, manuals, knowledge articles and provide training to Bosch employees.
  • Analyze and distribute daily tasks to IT team based on the ticketing systems.
  • Be the customer front facing for IT Service Management: service request, incident report, service consulting…
  • Documentation support for supervisor: meeting minutes, expense reports, task tracking
  • Analyze SAP reports to assist and fasten decision making in IT daily operations.
• Event Planner for IT events:
  • Plan and organize internal IT department monthly activities, get together events.
  • Plan, organize and run roadshows, exhibitions, product launching events both internally and externally for IT department.
  • Be in charge of ad-hoc task if assigned.      
• Low-Code App Developer:
  • Proceed analysis to identify opportunities for digital automation.
  • Develop and deploy Power Platform-based solutions based on swim-lane diagrams, user stories, wireframes and other requirements-specification artifacts.
  • Design, build, and deploy automations and orchestrations using the Microsoft Power Platform (Power Automate, Power Apps, Dataverse, Power BI, Power Virtual Agents, Power Pages) from proof-of-concept to production deployment.
  • Participate in training sessions to learn new technologies and best practices.

As a part of Admin division, your main missions consist of:

• To implement operations, policies and processes regarding office management;
• To support the whole Office Admin (OA) team and having an ear for listening our staff's idea and request;
• To maintain office daily services, assist company activities, events, contribute to create a good working environment for staff and keep a good image of the studio inside;

Reception

• Greet visitors and direct them to appropriate staff; answer incoming phone calls and transfer them to relevant staff;
• Prepare distribution the incoming and outgoing mails;
• Ensure the good condition and delivery of our consumable items (water, coffee machine, medicine chests in the studio);
• Coordinate the whole process of ordering overtime food;
• Advise to improve the office area, especially the common space;
• Manage the office supplies / stationeries stock and order;
• Prepare the phone and taxi voucher and track the taxi card usage;
• Coordinate your work with your Tea Lady, to manage the area and assets

Office Management

• Support by coordinating our needs/request for the maintenance, office equipment, office assets and facilities such as: electricity, machines, office furniture, facilities, air conditioners; meeting rooms, etc.;
• Support on OM team for business trips;
• Support to the Operative OM team by liaising with the building management, for facilities such as parking access, lift form for service and delivery, toilet maintenance etc.;
• Support about Team building's process, Entertainment Allowance, Extra Insurance claim;
• Maintain records for office space and office map;
• Coordinate the issuance of office assets for staff and visitors (access cards, printing name cards and standee, mugs, keys…);
• Monthly maintain an updated repertory list of vendors and general contacts.

Other Tasks

• Support on logistic for the company events, activities, contests, clubs as required;
• Follow up office contracts such as the insurance, rental contacts, etc.;
• Prepare the payment requests, scan invoices, record the monthly payments;
• Advise the management on changes or solutions to improve the office management when necessary;
• Support on OM team for other tasks, upon the actual adaption and readiness of the job holder;
• Assist on reporting process;
• Perform other ad hoc tasks as needed.

ComLIMS Applications (ComLIMS-OFFER and ComLIMS-QUOTATION) are Applications managed at Group level by the Group ComLIMS Team.

ComLIMS-OFFER enables to manage the repository of services sold/cross-sold and mostly produced/performed by Eurofins laboratories, exceptionally by External Subcontractors.

ComLIMS-QUOTATION enables sales teams to create/maintain Quotations for Trade Accounts (Prospects and Customers).

The ComLIMS Applications are key tools to the sales process. In addition, they interact strongly with other Eurofins Applications (CRM, EOL, OSO, eLIMS, etc.).

Through the ComLIMS Applications, the Group ComLIMS Team provides tools

- For a Production Lab/Site (Lab-P) to manage the Commercial Items that it produces

- For a Sales Lab/Site (Lab-S) to manage the Commercial Items it sells, its Quotation Portfolio, its Sales Catalogues Portfolio, …

A wide range of options and concepts are available through the ComLIMS Applications as they cover the business requirements of several Divisions (Food and Feed Testing, Environment Testing, Product Testing, Biopharma Product Testing).

Trách nhiệm chung (General duties)

The CLR must liaise with the IT Solution Manager (NDSC) to check the accordance between the chosen strategy and the version of eLIMS deployed (or planned to be deployed) in the Lab/Sites of the ND and the possible evolutions of eLIMS.

1.1 Help the Managing Director to define strategies to structure the services produced by the national division (Lab Portfolios) using ComLIMS concepts, and strategies to structure the services sold or cross-sold by the national division

This includes strategies for (non-exhaustive list):

- Defining Lab Portfolios

- Defining the Customer Sales Catalogue Portfolios

- Structuring the Quotations per Customer

- Defining rules on how to assign Rights for ComLIMS Applications

- (when available) Defining the rules to manage / modify Commercial Customer Frameworks, Commercial Customer Frameworks Templates, Quotation Templates, use of Global Discounts (which ones?), Rush Level Surcharges

1.2 Supervise and maintain the national division, commercial item Portfolio to ensure that it is in agreement with the defined strategies and in agreement with the Group ComLIMS Team

This includes:

- Defining and implementing a clear information flow involving the Quality manager, Production manager to ensure that technical (Core Characteristics of the Analytical Method, etc..) and non-technical (TAT Setup, etc..) information of Tests Performed in BU is up-to-date and do not deviate from what is produced in the Lab/Sites;

- Defining and implementing a strategy to check the ComLIMS Data under his/her responsibility (subscriptions to ComLIMS Alerts, etc.), manage the maintenance requests sent by the Group ComLIMS Team (ComLIMS data check, etc.);

- Defining a strategy to give ComLIMS Rights (who should be authorised to create/modify which items)

- Defining workflows for the following scenario: how to manage Tests performeded by External Subcontractors (review regularly technical information);

- Ensuring that best practice for Interco Subcontracting as Lab-P is respected;

- Organizing audits in the Lab/Sites under ihis/her responsibility to ensure that the Lab/Site CLRs are implementing the strategies defined in point 2.1 and 2.2.

1.3 Organise the ComLIMS Community under his/her national division ComLIMS responsibility

This includes

- Ensuring each Lab/Site has a Lab/Site ComLIMS Responsible;

- Training and supervising the Lab/Site ComLIMS Responsibles and key users of his/her national division;

- Organising the help desk (Level 2) for ComLIMS Users of his/her ComLIMS community;

- Dispatching the information related to ComLIMS he/she receives from the Group CLR to the Lab/Site CLR under his/her responsibility if appropriate;

- Attending ComLIMS Customer Forum, Group ComLIMS training sessions, read all the documentation sent by the Group CLR;

- Reporting relevant Business Requirements from his/her National Division to the Group CLR, reporting bugs that have been encountered in ComLIMS to the Group CLR (can be delegated to Lab/Site CLR);

- Requesting ComLIMS Rights for (new) ComLIMS Users within his/her ND (can be delegated to Lab/Site CLR);

- For new Lab/Sites in the ND: Presenting ComLIMS tools and strategies defined by the national division, helping them to define their Lab-P Portfolio (check in particular the initial Excel upload of Tests), Lab-S Portfolio, etc.

• Assist to Field Production Supervisor for Parent Seed request, transfer, usage, return, and report.
• Assist to Field Production Supervisor for field data update and documents record such as: Planting plan/ Planted report/ Discarded/ Yield Estimate/ Harvesting plan/ Harvesting results.
• Assist to Field Production Supervisor to collect supporting documents for Grower vendor creation/contract/payment receipt…
• Support to Field team to order indirect materials/office equipment/PPE and others admin job assigned by Seeds P&S Lead/Field Production Manager.
• Assist to Field team/MO team for Parent Seed/ Semi seed product cycle count at cold storage.
• Manage Seed operation procedures in ETQ system.

As a Systems Analyst, you will be part of our People Technology Operations team to help monitor, support and enhance our HR platform in an agile environment.You will work independently with minimal insight to monitor and support HR applications to Visa’s high standards. As part of this self-driven team, you will have total ownership of the solutions we provide for our HR and Learning customers making availability, performance, security, and reliability critical to our success. You will work with colleagues, who will support and challenge you daily. If this sounds exciting, we want to chat and tell you more about our work culture and environment and see if this will be a good fit for both of us.

Essential Functions:

Strong technical communication skills along with effective collaboration skills
Exceptional problem solving and time management skills and highly detail oriented
Create conceptual approach, technical analysis and plans for development, unit testing, deployment, and support activities
Collaborate with Development & QA staff on individual and team deliverables
Comfortable working in a loosely structured, fast-paced organization
Build working relationships with global and virtual teams on software development
Identify opportunities for future enhancements and refinements to standards and development methodologies.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
 

• Monitor and manage surveillance equipment and database, including:
  • Access control systems: ID card management, access control data report
  • Space management systems: tool management, space & seat management
  • Security camera system
• Enforce company policies and procedures to maintain a safe and secure environment
• Involve in internal/external audits and support to fulfill findings/ reports
• Support team activities/events
• Other tasks as assigned

We’re looking for an Admin Coordinator to join Procore’s Product & Technology organization. In this role, you’ll interact with VPs and Senior Directors in our organization as well as associates and service providers.

As an Admin Coordinator, you’ll partner with our Executive Assistant Team to provide project support and event coordination for senior management and their growing organizations. This role will be a mix of event planning, project coordination, and business initiative support. The ideal candidate is a high-energy individual who likes being in the mix with stakeholders, coordinating multiple meetings and events simultaneously, and enjoys seeing the results of their efforts.

This position reports to the Manager, Administrative Assistant Enablement & Operations, and will be based in our Bangalore Office. We’re looking for someone to join us immediately.

What you’ll do:

In collaboration with the Executive Assistant Team:

• Coordinate small to medium meetings or events for senior leadership and/or their management teams, as well as provide logistical support
• Coordinate calendars and meeting rooms for senior leadership
• Coordinate and plan travel for senior leadership, including domestic and international itineraries
• Assist with expense reporting and processing for senior leadership and occasionally for their management teams.
• Manage special projects for senior leadership and/or their management teams
• Research meeting and event-related vendors and resources
• Track projects, create electronic archives, and develop resource databases
• Provide back-up support to the Executive Assistant Team 

What we’re looking for:

• 1-3 years of event coordination or event management experience
• 1-3 years of project coordination experience
• Proven experience initiating action when given ambiguous requirements
• Strong attention to detail throughout work
• Strong interpersonal and communication skills
• Experience as an Administrative Assistant
• Experience with calendar management in a professional environment

Job Title

Job Description

#L1PHILIN

Job title:

IP Counsel

Business: Enterprise Informatics

Location: Bangalore (India)

IP&S Description:

The Philips Intellectual Property & Standards Department (IP&S) is an integral part of Philips. It is a significant contributor to the success of Philips on multiple levels. It helps develop and manage all types of intellectual property for Philips on a worldwide basis. We are dedicated to creating strong IP portfolios in and around our business propositions and to providing high quality, relevant IP services on a timely basis.  We are also dedicated to extracting value from our IP portfolios through licensing and other commercial IP-based programs and transactions with third parties. We are also actively engaged in developing and managing Standardization models that best serve Philips’ interest and mission as a global health technology company.

Your challenge:

Do you have an interest in the intellectual property space, and would you like to advance your career in one of the world’s largest and best-known corporate IP organizations? Then joining IP&S as an IP Counsel is a unique opportunity to accelerate your career and make a positive difference in the world of health care.

Your responsibilities:

As an IP Counsel in IP&S, you will be a strategic advisor in IP matters to Philips Enterprise Informatics and Personal Health businesses and research organizations. You will help shape and contribute to the creation and building our IP portfolio by focusing on innovations principally in the Enterprise Informatics and Personal Health fields from Philips India campuses, including information technology (AI, software, cloud services, databases, mobile apps, and control solutions). You will participate in invention harvesting as well as in the conception and execution of the appropriate IP strategy(ies) on an end-to-end basis from protecting the IP assets to assisting in capturing value from that portfolio where possible. You will draft patent applications on exciting new innovations and prosecute a patent portfolio before the Indian Patent Office. You will also manage third-party IP risks, and when needed, seek to get access to third party IP at the lowest cost possible for Philips’ products and services. You will also be serving the interests of Philips Enterprise Informatics and Personal Health businesses on IP matters in transactions with third parties.

The team:

You will work with a multi-disciplinary team of IP counsels and IP analysts serving the Enterprise Informatics and Personal Health businesses worldwide. You will become part of an international community of IP professionals with wide-ranging technical backgrounds and IP experience, gained both inside and outside Philips. You will have an internal coach for training-on-the-job (next to formal training). Comprising professionals of many different nationalities who collaborate with Philips businesses across the globe, the Philips IP&S team offers you excellent opportunities for learning and professional networking in order to increase your knowledge of intellectual property matters and to continue your professional development. To facilitate career development and create a work environment that continually challenges intellectually and professionally, our IP professionals can rotate between the different IP teams to leverage their respective accumulated experiences in other businesses or to gain experience in new areas. 

Our offer:

The IP Counsel position provides a unique opportunity to experience the use of Intellectual Property and its impact on the Philips Group. Philips offers you a challenging position with excellent career development possibilities. Our benefits are very competitive and designed around your preferences:

• A competitive salary and benefits package

• A variable bonus based on both personal performance and overall company results

• Extensive set of tools to drive continuous learning throughout your career

• Healthy work-life balance

.

You're the right fit if:

Ideal Profile:

We are looking for a candidate with:

• A minimum of 3 years of working experience either in patents or in R&D in combination with being a qualified Indian Patent Agent
• An MSc or PhD degree in physics, electrical engineering, mechanical engineering, computer sciences or similar
• Confidence, critical thinking and experience at multitasking
• Strong professional drive
• Excellent analytical and intellectual capabilities
• Excellent relationship building, influencing and negotiating abilities
• Excellent verbal and written communication and presentation skills to operate at all levels both internally and externally
• Fluent in English (both orally and in writing)
• Flexibility and adaptability to work in a multicultural environment
• A positive mindset and a team player
• Experience with or exposure solutions and ecosystems in the health care space would be a plus but not required

About Philips

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 2.5 billion lives a year by delivering innovative solutions across the health continuum. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.

Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
 

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

1. Manage the delivery of high-quality workplace soft services including but not restricted to below functions:

          Admin Business Partnering:
   - Serve as a strategic partner to other Business Lines, understanding their administrative needs and providing dedicated admin services at full scope (business domestic/overseas trip arrangements; foreign visitors hosting, and in-house engagement activities, etc.)

 - Be the point of contact for workplace day-to-day operations feedback or matters.

          Workplace Development (Automation Tools, Admin Pages/Intranet, Office Innovation):
   - Identify opportunities for process automation and implement tools and technologies to streamline administrative tasks and enhance productivity.
   - Develop and maintain administrative pages and intranet platforms, ensuring they are user-friendly, up-to-date, and provide relevant information to employees.
   - Stay abreast of industry trends and best practices in office innovation, and propose and implement initiatives to create a modern and efficient workplace environment.

          Member Engagement (Happy Day, Office Seasonal Events, Admin Motivation, Mentoring & Training):
   - Organize and coordinate employee engagement activities, such as happy days, team-building events, and office seasonal celebrations, to foster a positive and inclusive work culture.
   - Develop and implement programs to motivate and recognize administrative staff, ensuring a high level of job satisfaction and engagement.
   - Provide mentoring and training opportunities to administrative team members, supporting their professional development and promoting a culture of continuous learning. 

          Workplace Set Up (Office Leasing, Fit Out & Renovation):
   - Oversee the coordination of office leasing activities, including identifying suitable locations, negotiating lease agreements, and managing the move-in process.
   - Collaborate with stakeholders to plan and execute office fit-out and renovation projects, ensuring compliance with safety, accessibility, and ergonomic standards.
   - Manage relationships with vendors, contractors, and suppliers to ensure timely and cost-effective completion of workplace setup projects.

2. Understand & implement relevant processes and procedures to make sure all assigned tasks are undertaken with high consistency & standards.

3. Pilot and develop new and innovative ways to improve services experience. Work collaboratively with cross-functional partners, team members, and stakeholders to support the delivery of service excellence, continuously evaluating existing processes and systems to identify areas of improvement.

4. Advice the Senior Admin Manager on planning and budgeting of Admin Services to ensure the department goals and budget targets are met.

5. Other duties as may be requested by the Senior Admin Manager.

We’re currently looking for a high caliber professional to join our team as Transition Service Agreement (TSA) Admin based in Ho Chi Minh City Vietnam.

In this role, you’re expected to:   

• The role will be in the Transition Service Agreement (TSA) functional group supporting the consumer banking divestiture.

• The TSA Admin is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices.

• Good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of information.

• Typically deals with variable issues with potentially broader business impact.

• Provide administrative support focusing on PMO activities including but not limited to project coordination, billing processing, entitlement tracking and third-party management

• Be accountable for identifying and resolving routine problems, completing assigned tasks within constraints of scope, time, budget, and quality with minimal supervision

• Support TSA Manager with project deliverables progress tracking, schedule monitoring, risk, and issue recognitions to ensure workflow are properly and timely managed

• Maintain governance committee decks, management reports, minutes of meetings and project artifacts by securing that all necessary materials are current and organized appropriately

• Perform Risk and Control related duties and ad-hoc assignments as specified by TSA Manager

• Develop positive and productive working relationships with other employees and departments, regional and global teams

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of related business experience

• Any project management experience/exposure would be a plus.

• Ability to communicate across different audiences.

• Strong organizational skills, able to work under pressure and prioritize to deadlines.

• Demonstrated problem-solving and decision-making skills.

• Consistently demonstrates clear and concise written and verbal communication skills.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Address:

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Address:

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more direct reports of line of business Executive. The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Provides reception coverage and in charge of all front desk duties
• Builds effective relationships with internal/external stakeholders
• Analyzes data and information to provide insights and recommendations
• Leads the planning, coordinating and implementing department events
• Provides specialized and professional support to executive's direct reports who are people managers in a large and diverse department or business group
• Coordinates and monitors budgets and reporting on results vs. budget
• Supports the coordination and implementation of department events
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures)
• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Supports Leaders within the region
• Prepares expense claims and tracks expenses to ensure they stay within budget
• Makes travel arrangements, booking flight/hotel reservations as needed
• Completes and audits IT and ID attestations
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Maintains and tracks overtime, on-call claims, staff vacations and absences in accordance with Bank and/or divisional guidelines to ensure consistency in entitlement and to determine staff availability
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.)
• Collaborates with internal and external stakeholders in order to deliver on business objectives
• Organizes work information to ensure accuracy and completeness
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
• Analyzes issues and determines next steps
• Broader work or accountabilities may be assigned as needed

Daily Administrative Support for Premises & Business

• Tail-end onboarding/offboarding: equipment hand-off/collection, building & floor access, workstation assignment/release, office supplies, mobile device hand-off/collection
• Back-up support to Events Team for local region client-related events
• Support regional EA for any internal events (e.g., client closing dinners, employee send offs, executive holiday events)
• Ensure Iron Mountain shredding bins are cleared
• Mail sorting & courier shipping/receiving
• Daily floor support & daily floor walkthrough, to ensure space is maintained (PPE, kitchen supplies, maintain executive kitchen (FCP only), central office supplies, broken equipment, open request for workspace repairs, etc.)
• Meeting room preparedness including IT resources, point of contact for technology issues, refreshments
• Coffee vendor management
• Process AP invoices
• OneSpan access
• Workspace Manager – Seat reservation tool
• Wireless report reviews
• Access card roster attestation
• Maintain department email distribution list(s)
• Update and validate Serraview floor plans
• Order business cards and signature stamps (as required)

Must Have:

• 1 year Admin Experience (minimum)
• Verbal & written communication skills - Excellent
• Organization skills - Excellent
• Collaboration & team skills – Excellent
• Analytical and problem solving skills - Excellent
• Technical skills (MS Excel, PowerPoint, SharePoint, etc.) - Excellent

Nice to Have

• BMO, FI or commercial banking experience

This position requires proficiency in a language other than French to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

This position requires proficiency in English to interact, support and/or provide services to non-French speaking customers, employees and/or partners inside and/or outside the province of Quebec.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.