Total 137 health beauty fitness job vacancies in norwich nr2 3tu

We are looking for an enthusiastic, self-motivated Supervisor to join our Childrens Single Point of Referral team for 12 months. Fixed term contract or a secondment will be considered.



This is a fast paced role that will involve the successful candidate being able to work as part of a team but also able to use their own initiative to problem solve and work independently when required.



The role will include administrative support duties such as answering telephone calls, referral management, report making and reviewing and being the first port of call for the Single Point of Referral Administrators.



You will have experience of undertaking a range of administrative duties and have excellent supervision and work coordination skills. You will need to be able to evidence a good solid background working in a busy office environment, preferably with experience of working in the NHS with an understanding of how administration plays a part in the 18-week referral to treatment pathway. The ability to work as part of a team in a busy office environment is essential and will be required to work proactively, have good numerical skills and be able to multi-task.



Being able to demonstrate excellent organisational and effective communication skills is also essential. Knowledge of SystmOne would be an advantage, but training can be provided for the successful candidate.

The post holder will be required to provide comprehensive and pro-active support to the Admin Team Lead ensuring the effective and efficient operation of the Childrens Single Point of Referral Office. This includes leading on all aspects of administrative and clerical duties, allocation and reallocation of work to the team, and all aspects of day-to-day staff supervision,including acting as first point of contact for staff concerns, performance management, undertaking staff induction and training, and ensuring staff are updated of any changes to the service.

This role requires excellent administrative, verbal, and written communication skills together with attention to detail and the ability to work both autonomously and as part of a team.

The post holder will be required to communicate formally and informally with a range of internal and external stakeholders, verbally and in writing, and this will require the ability tobe able to use a range of communication skills including empathy, persuasion, tact, negotiation and influencing.

To support the delivery of a high quality, safe and compassionate healthcare service

This is a full time position

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
• Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days
• Opportunity to join the NHS pension scheme.
• Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources)
• Free parking at most sites
• Supportive positive culture that is Well-Led with regular supervision
• Comprehensive in house and external training programmes available
• NHS discounts and many more

Please note that applications are accepted by completion of our on-line application form. We cannot accept CV's.



Find out more about working for our organisation here:https://online.flippingbook.com/view/226719057/

Main Duties & Responsibilities

1

To independently manage, undertake and prioritise a variety of Single Point of Referral Office administrative and clerical duties and undertake other general office duties which follow standard processes with the occasional need to deviate. These include:


• Using a range of software programmes including SystmOne, Microsoft Word and Excel to produce, maintain and distribute documents, including adhoc and routine reports, which may include medical terminology and deal with matters of a complex and/or distressing nature.
• To receive and process referrals into the service, which may be urgent. To liaise with health professionals to triage, correctly process referrals and to employ effective waiting list management and appointment booking.
• Photocopying, scanning, emailing, distributing, filing and organising letters, reports and other documents.
• Researching appropriate websites, downloading and circulating documents, as requested.
• To anticipate and assess problems or issues, showing initiative and exercising independent judgement in resolving or actioning them.



2

To be responsible for the day-to-day supervision of The Single Point of Referral Office having oversight of the processes and work demands for all areas of the team, ensuring appropriate prioritisation of work to meet deadlines.



3

To directly supervise the staff in The Single Point of Referral Office on a daily basis. Including all aspects of first line management for the team and allocation of their work on a daily, weekly and monthly basis. This includes:



· Taking into account the experience, skills set and availability of staff, to allocate work to take into account changes in staff availability and the changing demands of the service

· To ensure that there is sufficient staffing cover over all services supported by The Single Point of Referral Office during the operating hours of 08:00 to 17:00, Monday to Friday

· To monitor and update the mandatory training for the team, ensure the staff remain compliant and to rectify any issues as required.

· To monitor sickness absence and to complete absence documentation, including return to work interviews and supporting staff who are absent from work.

· Deal with any work-related queries from staff on a daily basis taking the appropriate action as required.

· To act as a first point of contact for any staff concerns or issues. To undertake regular supervisions with all team members, dealing with any issues which may arise. Ensure that all supervisions are well documented, and any subsequent actions are completed.

· To assist the Admin Team Lead to create personalised training plans for all team members.

· To assist the Admin Team Lead with the induction, training, and ongoing supervision of new starters within the team



4

To ensure there are robust and effective systems in place to ensure excellent communication within the team and to regularly update staff of any changes to the service.



5

To receive and make telephone calls to patients, relatives, carers, and professionals which may be urgent and/or challenging.



6

To build effective working relationships with the Consultant Paediatricians, Paediatric Registrars, ADHD Nursing Team and other services which are supported by the Single Point of Referral Office.



7

To provide audits, data and statistics on a weekly basis or when requested. Monitoring service provision and performance identifying the effectiveness of service provision and identifying where improvements could be madeto promote an efficient, quality service e.g. weekly KPI report to ensure children are being seen in a timely manner.



8

The post holder will be required to support the Admin Team Lead in undertaking service improvement and development activities e.g. process mapping to ensure processes within the team are robust.



9

Create and design administrative processes and regularly review to ensure they meet the needs of the organisation and the patient.



10

To provide accurate, appropriate, and timely information about Trust services and non-clinical advice to patients, relatives and carers and if necessary.



11

To be a point of escalation for The Single Point of Referral Office for more complex matters or where deviation from standard operating procedures is being requested.



12

To provide guidance and advice on complex, sensitive and contentious referrals and complaints and related queries from both internal staff members, as well as members of the public in line with established processes. This will involve the analysis of the situation and using own judgements to determine the appropriate action. Ensuring any barriers to communication are overcome, particularly when individuals are upset or distressed, escalating to the to the Admin Team Lead when appropriate.



13

To communicate professionally and effectively with colleagues, stakeholders and service users at all levels, providing clear information and guidance, exercising tact and judgement in dealing with and resolving enquiries, taking accurate messages and ensuring these are actioned and/or passed to the relevant person in a timely manner.



14

To provide and receive contentious or sensitive information about difficult or complex matters and to respect confidentiality at all times. To exercise tact and diplomacy when communicating information to patients which may be distressing to the receiver or where there may be barriers to understanding.



15

To be responsible for the efficient use of office equipment and supplies, monitoring and maintaining stock levels, requisitioning and receipting goods and services on the NHS procurement system, PowerGate and carrying out research into goods and services as required.



16

To report maintenance, cleaning, health and safety and other site issues in line with current procedures keeping the line manager/site manager informed at all times. To undertake any other site and facilities duties as requested.



17

To implement policies for own work area and propose changes and to assist with the development of policies and documents for own work area.



18

Work is managed, and results/outcomes are assessed at agreed intervals.



19

Provide cover for the team and other departments, including reception, during periods of absence, as directed. This may require travelling to other sites.



20

It is the post holder’s responsibility to ensure that they have undertaken all mandatory training, in line with Trust policies and procedures.



21

To attend relevant meetings, including performance meetings for those services that are supported by The Single Point of Referral Office. These may be virtual or in person. This may require travelling to other sites.



22

When required, to track the patient’s journey, promote good working practices between disciplines and departments, to enable the services that are supported by The Single Point of Referral Office to meet waiting times and targets.




This advert closes on Tuesday 20 Aug 2024

Proud member of the Disability Confident employer scheme

An exciting opportunity has arisen to join the Norwich Community Phlebotomy team, within the “Outstanding” Norfolk Community Health and Care. The position is for a highly motivated Community Technician, dedicated to providing high standards of clinical intervention including venepuncture, capillary sampling, observations and ECG's. This will be for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.

The working pattern will be Monday to Friday, 08:00 - 16:00.

You should have proficient competencies and evidence-based knowledge in the above skills, as well as experience of interacting with patients and working with other professionals with in the community health services.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded this title.
• Collection of blood samples from patients in accordance with agreed procedures.
• To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.
• To ensure any capillary blood sampling for International Normalized Ratio (INR) is carried out in accordance with Norfolk Community Health & Care Standard Operating Procedures.
• To ensure that where blood samples need to be sent off for analysis they are delivered to the nearest site in time for that day’s collection.
• To take temperature, pulse and blood pressure readings in accordance with agreed procedures.
• To take electrocardiogram (ECG) readings in accordance with agreed procedures.
• Order and restock stores for the community nursing team.
• To report any concerns with regard to patients or colleagues to the Senior Registered Nurse for that area.
• To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
• Establishing good working relationships with all Trust staff.
• To print off own blood requests using the ICE system.


This advert closes on Sunday 25 Aug 2024

Proud member of the Disability Confident employer scheme

Please find attached our Job Description and Person Specification for more detail on your Key Accountabilities, then if you feel you have what it takes to make a difference in your local communities, click APPLY! Interview dates are yet to be set; you will be contacted via email and invited to book a time. These emails may go to your SPAM, so please keep checking all your emails if applying. Please visit our Facebook and Twitter page @NSFTjobs

Under the direction of the Registered Nurse, work with all members of the MDT, to contribute to the provision of the highest standards of patient care.

To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role to others in all aspects of their work and consistently demonstrate NCH7C's Values and Behaviour Framework.



To assist and take responsibility for maintaining medical devices and clinical equipment, including decontamination, taking devices to families and keeping accurate records.

Be responsible for the ordering of medical/surgical supplies and ensure these are stored correctly.

Maintaining a safe working environment .

To adhere to Trust infection control procedures.

To assist in the preparation of patients and equipment for treatment, investigations or procedures as directed by a RN.

To chaperone/escort patients to other clinical departments and or NHS Units under the direction of the RN.

To support relatives under the guidance of a RN.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Find out more about working for our organisation here: https://online.flippingbook.com/view/226719057/

To accurately and promptly carry out the instructions of the RN who is professionally accountable for the delivery of care.

To carry out duties as specified within the Trust's approved core task list for Clinical Support Work (see page 5 of Job Description.

To report to registered staff any patient that gives cause for concern or any observed changes in a patient's clinical condition.

To support patient's emotional well-being by supporting conversations.

To accurately document all care delivered to patients, including recording documentation electronically on Trust systems maintaining confidentiality at all times.

To respond appropriately to clinical emergencies to ensure the patient receives appropriate care. Be aware of role in emergency situations and what action should be undertaken.

To be aware of and adhere to all Trust policies/procedures/nursing guidelines when undertaking any activities.

To participate in the admission process under the supervision of registered staff.

Provide and deliver a high standard of individualised personal nursing care.


This advert closes on Sunday 11 Aug 2024

Proud member of the Disability Confident employer scheme

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

Job Title: - Care Support Worker - Mental Health Location: - Norwich Pay Rate: £12.45 - £21.03 per hour Hours: - Flexible About the Trust - Norfolk and Suffolk NHS Foundation Trust provides mental health and learning disability care across hospital and community sites, with services including autism, substance misuse, liaison psychiatry, children's mental health and specialist mental health. With good rail services, you can easily explore Norfolk and Suffolk, from beautiful stretches of coastline to city streets, and the waterways of the famous Norfolk Broads, both counties have something for everyone. As a member, you'll have fantastic benefits: Competitive pay rates work this week, get paid next week. Manage your shifts and timesheets on the go access your My Bank shift portal anywhere, anytime online or through your smartphone. Essential support when you need it 24/7 365 days Call us anytime. Multi-locational - work across neighboring Trusts First choice of shifts or placements at your Trust access before they are made available to agency. Varied working options to suit your lifestyle access to the Bank gives you options of ad hoc shifts or fixed Term placements. Training and development opportunities Build holiday allowance for every shift you work. Stakeholder pension scheme available Who are NHS Professionals? We specialize in putting people in places to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organization, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and Inclusion agenda and we strongly encourage suitably qualified applicants from a range of backgrounds to apply. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

As a Clinic Assistant in Re-Enablement Services, the post holder will support various clinical teams. This role requires individuals who enjoy being patient-facing, and take pride in, not only being diligent, but also in showing a high level of care for patients and colleagues alike.

The role of Clinic Assistant in Re-Enablement Services involves working with services supporting patients with various physical disabilities.As well as face-to-face patient contact, the overall purpose and role of the Clinic Assistant in Re-Enablement Services is to be responsible for reception and clinic areas, clinic room equipment, act as chaperone if requested and in line with the Trust’s chaperone policy, review of clinic lists ahead of clinic sessions, equipment and consumables ordering and monitoring of stock, and management of lease vehicles. This role will work closely with clinical teams and the Wheelchair Repairs Service.

Join a dynamic and supportive patient facing group of staff working across teams for the benefit of patients.

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.





Find out more about working for our organisation here:https://online.flippingbook.com/view/226719057/

The post holder will be required to review the patient list for that day, take note of any particular needs the patients may have and provide the necessary equipment for the clinic.

Be available to assist and chaperone patients if requested as per NCH&C chaperone policy.

To liaise with the clinician and their patients to ensure smooth running of the clinics, including interaction with patients’, carers, families and other professionals.

Post will be required to support home visits for manual handling and chaperone.

Post holder required to support with personal care for Re-enablement services including Prosthetics.

Monitor stock for clinics and order equipment, consumables, patient information leaflets and stationery as required. Ensure paper supply for photocopier.

Report any equipment failures to the line manager and ensure that replacement equipment is sourced in a timely way to avoid any down time.

Responsible for developing and implementing a hand hygiene audit programme for the service that ensures compliance against Trust policy.

Responsible for reporting equipment faults.

Post holder will be required to order stock and uniform via PowerGate.

Post holder will be required to use SystmOne, Equip asset database, PowerGate, standard keyboard skills.

Ensure that the reception and clinic areas are welcoming, clean, tidy and free from hazards.

Undertake daily safety checks of the reception and clinic areas and report any concerns to the most appropriate person.

Take receipt of equipment deliveries, unpack boxed equipment (and dismantle boxes for recycling) and accessories and check order is complete.

The post holder is responsible for ensure that each clinic room has the correct equipment available and ready to use ie. powered wheelchairs and hoists are fully charged, so that clinicians can undertake patient assessments, consultations and handover appointments.

Regularly check safety, suitability and cleanliness of toys in the waiting area. In line with local policy ensure there is a procedure in place to document when toys are cleaned and or replaced.

Ensuring that lease vehicles are clean, fuelled and supplied with screen wash.

Assist clinical staff with the loading and unloading of equipment from lease vehicles.

Post holder is required to support with de-escalating situations that can become challenging.

Post holder will be required to support with communicating challenging information to patient who have learning disabilities and learning impairment.

Communicate with external stakeholders such as 3rdparty suppliers, medical professionals and carers.

Communicating with Wheelchair repairs services on a daily basis.

Post holder is required to have good communicating skills verbally and in writing.


This advert closes on Wednesday 7 Aug 2024

Proud member of the Disability Confident employer scheme

Job Overview

NCH&C is hiring several multidisciplinary roles within the state-of-the-art new Willow Therapy Unit. Opening at Norwich Community Hospital in 2024, the new facility will provide a supportive and comfortable environment for 48 patients.

The restorative environment at Willow Therapy Unit will enable patients to make steady, step-by-step improvements and gain independence as they prepare to return to the community. Patients will be supported to play an active role in their own care and feel confident about performing daily activities when they leave. Everything down to the room decor, layout, and furniture at Willow Therapy Unit is designed to help patients get home faster – there’s even a supervised kitchen where patients can make themselves drinks and snacks.

Healthcare will be delivered by a multidisciplinary team of clinical professionals dedicated to patient recovery and wellbeing.

NCH&C is proud to be a vibrant and inclusive employer of choice in Norfolk. Whatever your role, you can benefit from flexible working, training and career progression opportunities, and a comprehensive wellbeing offering including free staff gyms, free counselling, free physiotherapy, and regular refreshments.

For further information or you wish to have an information discussion, please contact Jody Proctor, Clinical Nurse Lead, jody.Proctor@nchc.nhs.uk

Unfortunately we are unable to provide sponsorship for this position.

Be responsible for delivery of care in a reablement setting and support an environment where all team members are responsible for a reablement ethos using a positive risk-taking approach for patients, their carers and their families.

To support patients being as independent as possible within their functional limits, working as part of a multidisciplinary team within a quality framework to ensure that the highest standards of care are met.

To support and deliver innovation within discharge practice and pathways with system partners including the voluntary sector to ensure that patients experience a seamless transfer of care both into and onward from the unit.

Be responsible for the delivery and co-ordination of care to a named group of patients and work proactively within the team to achieve unit and trust goals and objectives and promote recognised policies, protocols, and guidelines.

Engage with mobile workingwith SystmOne Optimisation.

Aware of the demand and capacity model which will reflect workload needs at any given time. Working in a flexible manner to meet the needs of the service – deliver actions in line with OPEL status as per on current escalation plan.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

As a Registered Nursing Assistant /Practitioner, you must live by our values and use your skills to ensure the ethos becomes part of the culture within the team. Being able to communicate well with a variety of people is an absolute must.

Clinical
• Assess patients with straightforward requirements based on predetermined department protocols.
• Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department protocols.
• Apply competency-based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner.
• Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner accordingly.
• Prepare for and develop individual/group activities to meet defined intervention needs.
• Monitor patients and promptly alert a qualified practitioner when there are unexpected changes.
• Demonstrate problem solving, and contribute to the solution, working with colleagues.
• Make basic judgements on patients’ response to prescribed treatment, and report findings to a qualified practitioner.
• Plan and prioritise own visits to delegated patients and ensure these are documented in electronic ledgers.
• Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.
• Where there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and concordance.
• Be required to use tact and persuasive skills in order to gain the patient’s co-operation in their treatment/care/management plan.
• Liaise with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector to ensure identified needs are met and care co-ordinated appropriately.
• To participate in multi-disciplinary/multi-agency meetings as appropriate, e.g. Gold Standard Framework.
• Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.
• Establish and maintain appropriate working relationships with colleagues, patients, carers and other health care professionals.
• Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. taking blood sugars, venepuncture, supervising transfers and passive exercises.
• Be responsible for ensuring equipment is used safely, following appropriate training, and that it is maintained appropriately.
• Contribute to the requisitioning of supplies and equipment through electronic ordering systems.
• Work predominantly independently on specified tasks, with regular clinical support and supervision by a qualified practitioner.
• Demonstrate an awareness and understanding of consent and gain consent as appropriate following department policy.
• Share responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general housekeeping tasks.
• Share responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity data.
• Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies.
• Demonstrate basic IT and standard keyboard skills.

Triage
• Work rotationally and when required as part of the clinical triage team within the single point of contact.
• Contribute to clinical triage to ensure referrals are prioritised according to the service and the patient need.
• Work in accordance with the local processes and standard operating procedures as set out by the unit.
• Triage on non-complex referrals within your scope of practice and your limitations with the clinical triage staff, (under indirect supervision from registered nurse if not on NMC register).
• Engage with mobile working; be aware of the demand and capacity model which will reflect workload needs at any given time.
• Be able to work in a flexible manner for the service need.
• Assess the information given within the referral, and document using S1 triage notes, appropriately ensuring comprehensive detail, using good grammar and punctuation and adhering to NCHC record keeping policy.
• Ensure that if the referral is assessed as an Admission Avoidance i.e. a 4-hour response, immediate contact is made with the relevant clinician the details passed on.
• Perform telephone contact with patients and carers to assess, deliver and plan care and problem solve over the phone ensuring that this is recorded in the clinical tirage notes.
• This role includes liaising with the referrer e.g. GP practice, hospital or patient to obtain the relevant information, if required.

Clinical Nursing Competencies
• Develop and maintain key competencies in order to support planned and unplanned care teams within own scope of practice.
• Achieve competency in key skills including but not limited to, wound care, medication administration, continence management, palliative care skills and holistic assessments.

Professional
• To be an active member of the in-service training programme by attendance at and participation in staff meetings, training sessions, courses and reflective practice.
• To participate in the staff appraisal scheme as an appraisee, maintaining a dynamic personal development plan.
• To demonstrate an awareness of clinical governance and risk management and apply to work situations.
• To provide peer support to other carers.
• To develop competencies to enhance practice and ability to meet needs of patients and the service.


This advert closes on Sunday 1 Sep 2024

Proud member of the Disability Confident employer scheme

Lead the Health & Safety team and demonstrate good communication skills. Use initiative and responsibility in the decision-making process in relation to all aspects of Health & Safety service delivery. Provide guidance and support to the Health & Safety team. Lead by example and motivate staff to achieve their personal and the departments aim and objectives. To take a lead role with managers, clinicians and all Trust staff to create a positive Health & Safety culture. To plan and deliver high quality Health & Safety and manual handling Trust wide. To provide direction to the service and to formulate proposals and action plans for the future development of the service. Take responsibility for the line management of all staff. To ensure all work is planned, delivered within agreed timescales and with available resources. To have responsibility for the recruitment, discipline, absence management, appraisal and career development of all staff. Take responsibility for overseeing the operational management of the Health & Safety budget. To ensure the effective use of resources for the delivery of Trust and external Health & Safety services. To produce an annual H&S action plan including performance indicators for the health and safety team based on audits and performance during the previous twelve months and covering the whole range of health and safety/fire safety issues required by law. To have overall management responsibility for the Health and Safety Management System for the Trust that includes all the health and safety policies, procedures and guidelines. To ensure all Health & Safety policies are reviewed and to lead in the development of policys using a coordinated approach throughout the Trust. To have an overview of all Health & Safety /Manual handling policies and procedures before implementation across the Trust following ratification through Trust Health and Safety Committee, and the Board. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.

Please view the attached job description for full details of the role and use your supporting statement to confirm how you meet the essential and desirable criteria on the job specification.

The Wellbeing in Mind Senior EMHP plays a key role in: Forming strong working relationships with a variety of stakeholders Providing consultation to education colleagues and supporting education settings to embed a whole school approach to wellbeing Developing and delivering evidence-based time limited interventions to young people within education settings Developing and delivering training packages to education colleagues Evidencing the outcomes of the Wellbeing in Mind service Providing clinical supervision to trainee Education and Mental Health Practitioners. We are looking for a practitioner withexperience of working in a setting where children and young people's mental health has been the primary focus. Please see job description for full details.

Are you a skilled experienced administrator with exceptional leadership qualities?
• This Admin Team Lead role will line manage the administration teams in Children's Services. All admin teams support multiple, complex, Specialist Clinical teams.
• To line manage, motivate and supervise Admin and Clerical staff with responsibility for effective workforce planning.
• To regularly participate in operational and strategic meetings.
• To support and deliver an effective and efficient administration service to Community Operations Administration Services (COAS) which includes Childrens & Specialist Services, Place Admin and the Single Point of Contact.
• To lead in areas of change; working closely with both administration and health colleagues to deliver a quality service.
• Collaborating and working alongside the Business Support Managers
• Line Management of 30+ staff across various sites including supervision and appraisals
• Monitor and manage staff performance including absence management
• Create and cultivate positive working relationships with Clinical leads and Service Leads
• To collaborate with Business Support Managers on projects
• Closely monitor and review patient pathways, working alongside the clinical team to meet and manage key performance indicators and work to resolve issues
• Review and manage delegated budgets
• Lead on recruitment, selection and retention

Apply now to join an organisation that has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
• Good benefits package including a minimum 27 days annual leave, plus Bank Holidays, increasing after 5 years and 10 years to a maximum of 33 days
• Opportunity to join the NHS pension scheme.
• Wellbeing support (gyms, free eyesight test, cycle to work scheme, wellbeing resources)
• Free parking at most sites
• Supportive positive culture that is Well-Led with regular supervision
• Comprehensive in house and external training programmes available
• NHS discounts and many more

Please note that applications are accepted by completion of our on-line application form. We cannot accept CV's.

Organisational
• Day to day line management and supervision of Admin and Clerical Band 2, 3 and 4 staff across a wide range of roles, including work allocation when necessary.
• Liaise with a range of staff, service users and external partners and communicate complex, sensitive, and distressing information across service pathways.
• Review administrative systems and processes, developing policies and proposing and implementing improvements to working practices and procedures in line with relevant KPI requirements.
• Manage projects and support consultations as decided by the Admin Ops Manager.
• Monitor personnel activity across the region, ensuring that as far as possible, the admin and clerical workload is covered with the sites / localities on a daily basis and during planned or unplanned absence. There may be a requirement to help cover these posts.
• Conducting appraisals for Admin and Clerical staff; assessing training needs and instigating appropriate action. Maintaining mandatory training records and ensuring staff are compliant.
• Recording and monitoring of staff sickness and annual leave and other absence, completion of payroll documents and responsibility for ensuring that personal files are maintained and up to date.
• Managing staff performance issues, dealing with first level grievances, disciplinaries and handling complaints.
• As an authorised signatory, manage and review a delegated budget, identifying potential problems and proposing solutions. Verify and authorise admin and clerical claims, overtime, annual leave etc.
• Organise, plan and attend admin and clerical team meetings, cascade information and discuss issues.
• Assist with recruitment, selection and induction of Admin and Clerical staff.
• To receive and process referrals into the service, which may be To liaise with health professionals to triage and correctly process referrals.
• To prioritise urgent referrals and to employ effective waiting list management and appointment booking as directed by Admin Ops Manager, resolving appointment conflicts, and identifying and seeking to resolve potential problems as they arise.

Professional


• To demonstrate good customer care and communication skills when communicating with the public and with other health care professionals, overcoming barriers to understanding.
• To provide supervision and support to new starters, temporary staff and apprentices where required.
• To use a range of software programs and systems to produce, maintain and distribute documents including reports, spread sheets, databases and presentations.
• To understand a range of work procedures and practices, some of which are non- routine, and to work flexibly with all clinical services providing comprehensive administrative This will involve travel to other sites.
• To undertake a range of administrative duties including production of clinical summaries, reports, forms, letters and notices; maintaining schedules and diaries; organising meetings and undertaking formal minute-taking; preparing patient held records and notes; making room bookings and arranging room layout and equipment; undertaking absence reporting; monitoring and recording mandatory training and other reasonable duties as required.
• To be committed to working within a changing environment, responding positively to new demands and changes, and to be an active team member recognising potential problems, and escalating these and any constructive ideas for improvement on to the appropriate person.
• To set up and maintain comprehensive, confidential records and filing systems, ensuring that all records are kept up-to-date, and that filing is carried out in a timely and accurate manner.
• To be responsible for checking own work and the other members of the team, using a robust audit, and reporting process, to maintain the high quality of work undertaken.
• To be responsible for the efficient use of office equipment and To undertake ordering of office and clinical supplies, monitoring and maintaining stock levels, requisitioning, and receipting goods and services on NHS procurement systems and carrying out research into goods and services as required.
• To report maintenance, cleaning and health and safety issues in line with current procedures, keeping the line / site manager informed at all times.
• To implement policies for own work area and propose changes as necessary.
• It is the post-holder’s responsibility to ensure that they have undertaken all mandatory training, in line with the Trusts policies and procedure.


This advert closes on Sunday 4 Aug 2024

Proud member of the Disability Confident employer scheme

Please refer to the Job Description link for the full specification of responsibilities and requirements for this post.

Directly support the finance team in ensuring that the organisations financial systems and processes are maintained to deliver accurate, robust and timely information which informs decision-making Assist in the production of monthly management accounts, including variance analysis, reviewing reports and reconciliations; working within the constraints of monthly closedown and ensuring the timetable is achieved Assist in the month end reconciliation, including the production and posting of monthly journal adjustments and provision of supporting notes suitable for audit purposes Ensure that invoices have been coded accurately and authorised by the correct person prior to being approved on the system in line with the Scheme of Delegation Managing and liaising with internal staff regarding any Mental Health related queries

Ensure practice is in accordance with the professional governing body and work within limits of competence. Assist the Ward/Department manager in maintaining standards of nursing practice. To lead in the implementation of robust risk assessments and care plans for patients who are identified with a mental disorder, including; eating disorders and neurodevelopmental needs. Carry out and advise/supervise mental health assistant practitioners in the assessment, planning, delivery, and evaluation of nursing care specifically in relation to managing children with a mental disorder. To support the clinical team in reviewing levels of enhanced observations for patients who display high risk and/or vulnerable behaviours. Please refer to the Job Description for the full specification of responsibilities and requirements for this post.