Total 158 fb tourism hospitality job vacancies in feltham london tw2 7ba

Your new company

An exciting hospitality group that operates across the U.K. With multiple luxury and mainstream sites, the group has a vast portfolio of venues that require their own targeted campaigns, ensuring a varied workload. They have an eccentric and collaborative approach to their work and are looking for a Marketing Manager to join their pioneering approach to hospitality.

Your new role

You will be joining the Marketing team as a Marketing Manager, reporting to the Head of Marketing. In this role you will be responsible for creating and executing comprehensive marketing strategies that increase brand awareness, customer engagement and revenue generation across the estate. You will develop and implement various exciting marketing campaigns to make sure that each site maintains its own tone of voice and identity and oversee digital marketing, social media channels, PR, events and partnerships.

What you'll need to succeed

• Minimum of two years' experience as a Marketing Manager within the hospitality sector. (essential)
• Strong understanding of brand marketing campaigns. (essential)
• Good understanding of the full marketing mix. (essential)
• Fantastic copywriting skills. (essential)
• Strong project management skills. (essential)
• Basic graphic design skills are desirable.

What you'll get in return

As well as joining a well-established and respected organisation, you will receive an annual salary of up to £50,000 PA plus a discretionary bonus, based on business EBITDA. You will also receive 25 days' holiday plus bank holidays, discount on all venues, early finish Fridays in the summer and plenty of staff parties. There are also excellent professional development opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Balfour at Bow Wine Vaults is situated just a stone's throw away from St Paul's Cathedral, Bow is not only a beautiful restaurant, bistro, and bar but also a hub for exceptional traditional cuisine and top-notch wines. If you're passionate about delivering quality and hospitality, we would love to welcome you to our Team.

As Sous Chef you are the vital link in the chain being the champion for the team and the rock for your Head Chef. You’re ready to take on responsibility, drive standards, deliver consistently, develop your team and challenge yourself. Our kitchens are busy places so as Sous Chef a level head, great organisation, and delivering every time with a smile, is the key to success.

We can offer you:


Up to £15 plus TRONC
35% discount on all drinks, food and accommodation across every Balfour site and Balfour Winery
A stay for you and a plus 1 at any of our hotels for your birthday plus a bottle of bubbles too
Access to Wage Stream to help you with those unexpected nasty bills
A great refer a friend scheme
Flexible hours to suit you and your work/life balance
Members of “Wellbeing Promise”, meaning we are an employer who really does care! (www.wellbeingpromise.co.uk)


We're looking for our Sous Chefs to:


Have held a senior chef position in a premium pub or restaurant
Communicate with guests and team
Care about using fresh and seasonal produce
Motivate their team, leading by example
Be organized
Know their kitchen numbers
Have excellent knowledge of HACCP, COSHH and Food Safety


In this role we need someone with:


Previous experience at management level in a premium hospitality business
Excellent food & drink knowledge
Good understanding of the importance of financial targets and how to achieve them
Own transport is essential


We welcome applications from a diverse range of individuals and will consider any reasonable adjustments to enable candidates to perform as well as possible during the recruitment process, kerry@balfourhospitality.com with any requests.

We are excited to be recruiting for a Director of Revenue for an ambitious Hotel Project across Europe. With imminent openings and repositioning projects in Paris, Barcelona and London under the Miiro brand, and a number of existing properties in other key European destinations, there has never been a more exciting time to join.

The Director of Revenue will work closely with stakeholders internally and externally to determine and devise appropriate Revenue strategies in key markets and segments to maximize hotel revenue performance.

You will have extensive experience in revenue management within the hotel sector. You should demonstrate a deep understanding of developing and executing revenue strategies, processes, and procedures.

Your key responsibilities will include effective management of the CRM team to set strategies which allow us to meet & exceed our budgeted expectations and out-perform our competition. You will play a leading role in setting and driving company standards and improving key KPI’s such as budgeted RevPar and RGI in the most profitable and sustainable way possible whilst ensuring our brand integrity and operating within our values.

Key Accountabilities

• Drive Market Share and Revenue Performance – of hotels managed by themselves and their respective direct reports.

• Provide Revenue direction and leadership, of hotels managed by themselves and their respective direct reports

• Devise in partnership with senior team the overall revenue strategies for the individual properties and group as a whole.

• Develop overall pricing strategy to include all market segments and distribution channels • Effectively manage and be in control of all inventory for a group of hotels

• Ensure all distribution channels are optimised and managed accordingly

• Create accurate timely reporting suitable for the senior team to make important strategic decisions and react to changing market conditions.

• Present and contribute during monthly, quarterly owner’s and budget meetings

Key Responsibilities

TEAM MANAGEMENT

• Manage and lead the revenue team as the brand grows.

• Ensure the team are clear of their objectives and targets and are working towards these

• Provide & create suitable training and support to team members in their development and progression

• Interviewing, recruiting and inducting new members of the team

• Leading team meetings and communicating key business goals, focuses and initiatives

• Ensure effective processes and policies are in place and effectively implemented to help the department/company meet its performance and strategic goals

• Ability to manage business conflicting views in a logical and rational manner, escalating and informing the right stakeholders.

• Ability to make good decisions and decide when to consult or bring other stake holders into the decision-making process

• Lead by example - communicate effectively, empathise with others, overcome challenges and defuse conflict

SALES AND PRICING STRATEGY

• Develops, monitor and adjusts sales, groups and pricing strategies

• Monitor and regulate groups business at hotels to ensure that all groups statuses are accurate

• Ensures pricing consistency across all distribution channels (Rate Parity)

• Identifies Revenue and Sales opportunities through channels and recommends action accordingly

• Liaises with market managers for key 3rd party operators

• Reviews sales account production monthly with sales to identify patterns & volume of production to agree appropriate actions are taken

• Provide group strategy according to seasons, events and more to improve performance.

• Implements all blackout dates and reviews frequently to determine if adjustments are needed

• Working with Marketing team to project manage promotions during low demand period, value add promotions and event periods.

• Focus on lowering distribution costs and driving room nights to the most profitable channel

• Ensure branded lowest rate promise is kept with no successful rate parity fee claimed.

• Collaborates with the Marketing team to improve digital marketing efforts, to support the hotel strategic marketing plans working within the budgets.

REPORTING AND ANALYSIS

• Provides analysis of strategies, room statistics and performance trends

• Writes and reviews end of month revenue reports for each hotel such as booking pace, competitive share analysis and segmentation reports

• Provides monthly revenue report(s) for each hotel to analyse past and present trends and make recommendations for future strategies

• Ability to forecast within the industry standard of 3% and present forecasts and rationale to stakeholders.

• Prepares reports and other materials for regular meetings and business processes.

KEY MEETINGS

• Lead weekly revenue meetings with hotels providing reports on the hotel performance historical and future business on the books, as well as upcoming strategies

• Participate and explain market trends and hotel performance in monthly owners meeting

• Prepare and present annual topline Budget to key Stakeholders

• Ensures Operations, Marketing and Sales Teams are aware of current strategies and have the information needed to execute them (such as; daily strategies, inventory management, and package inclusions).

Key Skills and Competencies

• Experience of setting a brand pricing strategy for a repositioned property in major European cities.

• Strong leadership and analytical skills

• Ability to lead and develop growing teams

• Effective conflict management resolution skills

• Proactive in achieving Rooms Revenue and MICE Revenue goals

• Team player with strong interpersonal skills

• Analytical approach to problem solving and ability to “think outside the box”.

• Ability to develop and deliver effective presentations

• Demonstrate self-confidence, energy, enthusiasm and be a motivator

• Ability to investigate systems malfunctions or user-input errors.

• Ability to adapt to a frequently changing market environment.

• Ability to work under pressure & meet deadlines

• Solid attention to detail and time management skills

• Demonstrates an up-to-date and in-depth understanding of the industry

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

• Communicates market direction & strategy including changes to Marketing, Sales and hotel leadership team including GMs

Breakfast chef

40hrs per week + Service Charge

All the perks you deserve:

• Exclusive member and Friends & Family rates at Hyatt Hotels& Cycas Hospitality Hotels worldwide.

•Access to 50% off at Hyatt Restaurants & Bars worldwide.

• Team meals on duty, cooked by our top chefs.

• *Recruit a Friend scheme - £350 in your pocket.

• Keep your vibes positive with free counselling sessions through our health plan.

• Access to Free Medical healthcare plans.

•Workplace pension scheme.

• Unlock exclusive perks with our benefits platform featuring discounts on shopping, gym memberships, holidays, insurance, and more.

• Continuous learning & development opportunities.

What you will do as a Breakfast chef at Hyatt Place London City East

Join our dynamic team as a Breakfast chef at our Sicilian Restaurant , where we prioritize a restaurant focus and thrive on delivering exceptional dining experiences. Working alongside a small team of passionate chefs, you'll play a pivotal role in running breakfast, lunch, and dinner services with precision and flair.

In this fast-paced environment, you'll thrive under pressure, demonstrating strong communication skills to ensure seamless coordination across departments. Your expertise in people management will empower you to lead and inspire the kitchen team, fostering a collaborative and high-performing work culture.

If you're a dynamic, sociable individual with a passion for culinary excellence and a desire to join a fun and vibrant team, apply today to embark on an exciting journey with us. Take the next step in your career, and we'll swiftly guide you through our streamlined recruitment process with just one stage, ensuring a prompt response to your application.

Next Steps: We're excited to hear from you! Apply now, and we'll be in touch to arrange an interview and welcome you into our culinary family.



Our Restaurant Brand

Join our destination Kitchen & Bar. A contemporary and colourful restaurant, inspired by the food and culture of the island of Sicily. Experience the warmth of Mediterranean hospitality in the heart of East London. Our restaurant celebrates unashamedly the charm of Italian hospitality, with art laden walls, contemporary botanical spaces, colourful interiors, and a familial intimate service straight from the trattoria playbook.

Our restaurant & Bar, with its own private dining orangery and courtyard, brings together the fresh and vibrant tastes of Sicily cuisine, a glorious Mediterranean homage to Arabian-Italian fusion. Proudly partnering with some of East London’s top food & beverage suppliers, our very own aperitivo deli bar will showcase some of best sustainable Sicilian and British producers.

Pocket Square, Our roof top cocktail bar is a fashion statement, a flamboyant accessory, a uniquely flourished design, and unashamedly heritage.

PocketSquare Skyline Bar and Terrace is eccentrically local, outrageously striking and an alluring oasis that boasts unrivalled views of the city. Located on the ninth floor of the Hyatt Place London City East.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

* T&Cs apply. *Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata Basis.

Elevate your culinary career as a Hospitality Supervisor in London, WC2H 8NU, and be a vital part of delivering exceptional food services! Sodexo are seeking an experienced and passionate individual to lead our kitchens operations! If you have a flair for leadership and a love for creating a delicious experience, we want to hear from you! Join Sodexo and be part of something greater!

What you’ll do: 

• Manage a team of full time and agency temporary staff and ensure full training and briefing is conducted, ensuring a smooth run of the service provided
• Ensure a great customer service is provided to our clients.
• Deliver Hospitality events & client meeting rooms requirements to Sodexo and NBCU agreed standards and any end client expectations
• Guide and assist the hospitality assistants, making sure the service is always delivered in time fashion
• Gather, type and check information to be displayed on menus with Head Chef, including allergens specifications
• Ensure the maintenance and cleanliness of the hospitality pantry
• Report any customer complaints or compliments and take some remedial action if at all possible.
• Report immediately any incidents or accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be appropriate
• Train Hospitality Assistant members according to site procedures and Sodexo and Client rules
• Prepare weekly team rota, taking into consideration extra staff needed to cover busy days, events, staff holidays and sickness
• In conjunction with the Catering Manager conduct meetings calls with the client team to ensure exceptional event planning & operation
• Liaise with chefs to create bespoke catering packages according to client’s expectations
• Carry out Hospitality Assistants PDRs as per company procedures
• Complete all administrative tasks in a timely and accurate manner
• Fully deputise for the Catering & Hospitality Manager in their absence

Accountabilities:

• Operate the site’s catering outlets in the absence of the Catering & Hospitality Manager meeting all Sodexo and NBCU standards and compliances
• Monitor the set up and close down of each event/meeting to ensure NBCU is at all times maintained to the highest standard and is ready for upcoming events/meetings, including manage team members and agency staff
• Maintain a high standard of Health and Safety at all times, reporting immediately any incidents or accident, fire, theft, loss, damage, unfit food or other irregularities and take such action as may be appropriate
• Assist in planning and co-ordinating the weekly booking of temporary staff, staff over-time required, ordering light equipment, alcohol and softs to maximise profitability and reduce wastage and undue costs
• Promote a harmonious working environment to deliver contract service level agreement in line with Sodexo core values

What you bring:

• Strong verbal communication skills
• Management of team of up to 15 members of service staff
• Good financial awareness
• Sound basis of IT knowledge and usage
• At least 2 years of frontline operational experience
• At least 1 year of client liaison

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

HOSPITALITY SUPERVISOR

• Shift Pattern - Monday to Friday - 07:30 - 18:00
• 40 Hours per week
• £14.50 per hour
• Save for your future by becoming a member of the Sodexo Retirement Plan
• Flexible and dynamic work environment
• Full training and full protective uniform supplied
• Unlimited access to an online platform offering mental health and wellbeing support
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is (WC2H 8NU)

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Salary: Up to £26,000 + Service Charge*

All the perks you deserve:


Specific monetary incentive schemes for upselling from the day you start!
Opportunities to explore the world by giving Employee and Friends & Family discount rates across Hyatt Hotels & our growing Cycas Hospitality Hotels worldwide.
Free Meals on duty
Fun wellbeing days and employee engagement calendars
F&B Discounts of up to 50% in our Hyatt UK Restaurants & Bars
*Recruit a friend scheme - £350
Uniform Provided.
Workplace pension scheme.
Continuous Learning & Development opportunities with a personalised development plan


About Hyatt Place - London City East

The 280-room Hyatt Place London City East, managed by Cycas Hospitality, occupies a prime position in the bustling district of Aldgate on Whitechapel Road, close to brick lane and minutes from the heart of London’s Financial district. Our hotel is the first property under the Hyatt Place brand in Central London - we are now searching for a top receptionist.

How will you shine!

The Front Office Team is responsible for first impressions, this means everything for our guests, you will be the benchmark for customer care throughout their stay. Your genuine warmth will shine through, and you will be confident to answer any questions and happy to offer information about hotel services, facilities, and the local area. You will go that extra mile to make them stay that even more special. Your ultimate role is to make sure all our guests leave us happy.

What will you be doing?


Provide a great guest experience by enabling a smooth arrival and departure experience including rooming and delivering luggage.
Becoming a brand ambassador, embodying the ethos and culture values.
Be a local connoisseur, recommending local amenities, restaurants and events going on in buzzing East London.
Ensuring that all guests have the appropriate credit facilities established.
Handling all payment transactions and billing
Assisting guests during their stay and handling guest needs
Maximising revenue opportunities through up selling
Providing all required information about the Hotel, available services, and facilities.


What are we looking for?

We are looking for a fun and creative team player. Ideally you will have experience in a similar role, preferably in a 4* environment. Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

With your intuition and dedication to people, you are always striving to deliver a great service for all guests, you will have a warm, people-oriented demeanour, a team-first attitude, Positive outlook and outgoing personality, flexibility, problem-solving skills and multi-tasking ability, the ability to stand, sit or walk for extended periods of time across a work shift.

INTERESTED: take your next steps, apply today, and start your journey with Cycas Hospitality and Hyatt Hotels (Conditions apply).

* T&Cs apply. * Recruit a friend bonus only applicable if employee passes three months’ probation and are not on their leave of notice. Calculated on Pro-Rata basis. *Service charge terms and conditions apply.

About Cycas Hospitality

At Cycas Hospitality, we look for people who are dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past 15 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom. ***

• Monday - Friday
• 7:00am till 3:30pm
• Sous Chef
• £40,000
• Paid Overtime
• Staff Dining
• 40 Hour Contract
• Contract Catering
• Stunning Site in The City

If work/life balance and having every weekend off is important to you, then this is the job for you!

The Sous Chef will be supporting the Head & Executive Chef with the day to day running of the kitchen, managing a team of 12 Chefs. You will be catering for up to 1000 covers per day, so this is a site that requires someone who is used to cooking for high volume at the highest level with a strong knowledge of all the latest food trends, with a special focus on street food.

The site is solely retail focused with no budget from the client, giving the Chefs complete autonomy to cook what they like using the ingredients they choose too.

This is an amazing opportunity for an ambitious Sous Chef to showcase their skills. The ideal Chef should be from a similar environment or from a high profile hotel/restaurant setting with high standards of food preparation.

Benefits:

• Monday to Friday
• Paid overtime
• Strong believers in a good work/life balance.
• Free meals whilst working.
• Paid bespoke training.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Chef de Partie - Hospitality

• £33,000
• Monday to Friday
• 40 Hours P/W
• Hospitality & Events Kitchen
• Excellent Work/life balance

If work/life balance and having every weekend off is important to you, then this is the job for you!

As a Chef de Partie you will be part of a small team working within the hospitality kitchen, supporting the Head Chef & Sous Chef with the day to day running of the kitchen. The current Head Chef is highly regarded within the industry for his work and has won multiple awards throughout his career, learning from some of the country's top Chefs.

Producing food to the highest standards is absolutely essential at this premium site, using the finest ingredients available, the site is divided between 2 kitchens, hospitality & staff restaurant with food ranging from, fine dining, bowl food, canapes, events and more.

This is an amazing opportunity for an ambitious Chef de Partie to showcase their skills. The ideal Chef should be from a similar environment or from a high profile hotel/restaurant setting with high standards of food preparation. You will be given every opportunity to progress, with career progression being heavily encouraged.

Benefits:

• Opportunity for career progression.
• Paid bespoke training.
• Amazing company perks.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Marketing Manager - London - Hospitality Industry - Hybrid - Up to £40,000 - £45,000


This company is one of the leaders in the hospitality industry, aiming to be the go-to place for all of London. The company provides a unique experience for all customers and always strives to produce the highest level of service as they focus on their long-term goal of a larger expansion on a national scale. They work across 3 major brands with a variety of sites across the whole of London.


Your new role:
This role will report directly to the Head of Marketing, and they are on the lookout for a fierce and strategic marketer to be part of an ever-growing buzzing team. The successful candidate will be responsible for a range of marketing activities including the growth through social media management, email marketing, and brand partnerships. You will also be responsible for:

• Take ownership of creating compelling and crisp content for all marketing collateral and platforms (social media, website, email marketing)
• Collaborate closely with the Head of Digital to manage the website, social media scheduling.
• Lead event, social media, and PR marketing to target the right audience - Gen Z market.
• Take ownership of using data analytics to understand the full performance of the campaign and bring your ideas to life for ultimate performance.

What you need to succeed:
To be successful in this role you will need to have strong marketing experience, within a managerial position for 1-2+ years. An essential element is having experience within the bar/cocktail sector - late night experience/festival pop-ups/venue side! Having a full mix from PR, Brand, to content creation and social media management (TikTok) is what we are looking for. In this role, you will need to have excellent communication skills where you can use your creative and analytical mindset to formulate and execute creative campaigns to resonate with the target audience. Passion and background within hospitality is essential for this role, to understand the trends and insight into the industry to hit the ground running. Having this knowledge will also help in customer retention and engagement, as you would know what needs to be added to nurture the relationships to drive business growth.


What you get in return:
With this role you get a competitive salary of up to £45,000 along with a 10% bonus, and you will ultimately be part of a strong, motivated culture. You will get the opportunity to take full ownership of the digital acquisition strategy, leading the digital team in implementing a compelling and crisp strategy to grow the brand and conversion across the venues. There is also an achievable individual/team bonus for hitting adventurous KPI\'s, which can be hit due to the fantastic culture you will be entering. With a strong, collaborative marketing team behind you, you will be able to achieve the best results and progression opportunities will be set out from the first day! Another great perk to enjoy and use for the weekend is discounts at the venues around London.


What to do now:
If this role is of interest to you, then please 'apply below' by sending an up-to-date copy of your CV and I will be in touch if it aligns with what I am looking for. We offer a very rewarding referral scheme for the successful candidate, so if this is not the right role now, but you know someone in your network, then please forward the details!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

An exciting and rapidly growing drinks-led hospitality group that operates across London and other major U.K. cities. After years of exponential business growth, they are expanding their internal teams in preparation for a year of consolidation. The group has an eccentric, collaborative and fun approach to their work and are looking for a Marketing Manager to join their pioneering approach to hospitality.

Your new role

You will be joining the Marketing team as a Marketing Manager, reporting into the Head of Marketing - Brands. You will be looking after three hospitality brands that sit within the group, all with a drinks/cocktail focus. In this role you will be responsible for creating and executing comprehensive marketing strategies that increase brand awareness, customer engagement and revenue generation across the estate. You will oversee making sure that each brand maintains its tone of voice and identity and oversee digital marketing, social media channels, PR, events and partnerships.What you'll need to succeed

• Minimum of one year's experience as a Marketing Manager within the hospitality sector. (essential)
• Strong understanding of brand marketing campaigns. (essential)
• Good understanding of the full marketing mix. (essential)
• Fantastic copywriting skills. (essential)
• Strong project management skills. (essential)
• Basic graphic design skills are desirable.

What you'll get in return

You will receive an annual salary of up to £48,000 PA plus a 10% discretionary bonus. You will also receive 22 days' holiday plus 8 bank holidays, a 50% discount on all venues and plenty of staff parties, including a summer festival each year for all employees. The company has strong growth plans, so there are excellent professional development opportunities.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you looking for a new role within a growing business? Are you wanting to take on a new challenge to grow your career within the hospitality sector?

Your new company

I am working with an amazing, growing hospitality business that is looking for a new Head of FP&A. This company has been on a continuous growth cycle and is looking to double the company's turnover over the next few years. This role will report directly to the CFO. They are looking for an energetic, passive, hands-on person who is willing to take on a new challenge, providing strategic insights, financial modelling and providing mentorship and leadership for team members.

Your new role

• Provide and deliver financial planning and analysis insights and strategic decision-making
• Budgeting and forecasting, identify variances and provide commercial insights to senior stakeholders
• Financial modelling - identifying scenarios and analyse future impact
• Partner with cross-functional business units
• Provide mentorship and development for team members

What you'll need to succeed

• ACA/ACCA/CIMA qualification with experience working in the hospitality or retail industry
• Financial planning and analysis experience in previous roles
• Modelling, strategic decision-making, budgeting and forecasting, providing reports and presenting ability
• Team management - leadership, development and mentorship skills
• Proven experience working with senior stakeholders
• Excellent excel and experience working with financial planning software

What you'll get in return

Along with a competitive salary, you will receive a bonus + other benefits, hybrid work, an opportunity to be part of a growing business, an opportunity to take on ad hoc projects and interactions with senior team members.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Our 2 Apart-Hotels are based in the heart of London – The Lincoln Suites in Holborn & Stow Away in Waterloo.

Both properties have together 74 suites & studio apartments which come fully equipped with everything our guests will need to make themselves settle in and feel at home – a comfy bed, an efficiently designed kitchenette and space to unwind as well as laundry facilities on site.

If you have an inner drive to love what you do – and do it well - and you strive to provide the best hotel experience so your guests can pursue their personal & professional passion, then please read on as you’re somebody we want within our team.

Both hotels are managed by Cycas Hospitality – We pride ourselves on creating teams where people can be themselves, so that they can deliver positively OUTRAGEOUS service, to grow our company and each other.

Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

If you have a hands-on approach, always come to work with a smile and want to make sure everyone arounds you leaves smiles as well than read on – you are just the character we are looking for. We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

The Lincoln Suites and Stow Away – Waterloo offers guests a unique experience from traditional hotels. With us you will find somewhere that feels like a home. All our rooms have more living and working space than you would find in a conventional hotel guest room. Reporting to the Cluster General Manager, your core purpose will be:

DUTIES & RESPONSIBILITIES:

Key Tasks includes –


Maintain and develop the maintenance reporting procedure to ensure that Hotel defects are reported, recorded and repaired as quickly as possible
Lead a daily schedule for the hotel maintenance team in response to guest feedback, general hotel requirements from The General Manager and department requests in accordance with the preventative maintenance plan



Responsible for all Hotel’s on-site contractor activity ensuring they all comply with H&S.
Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
Establish and manage an effective room maintenance program.
Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.



Develop, implement and manage all health and safety policies, including raising awareness within the Hotels and issuing all permits to work.
Ensure statutory compliance checks are carried out in accordance with current legislation and company policy, in a timely manner and that findings are recorded in the appropriate place and any necessary action taken.
Ensure all equipment are maintained in good working order and all necessary checks are regularly completed.
Carry out training as necessary to ensure all staff work safely, and to the required company standard.
To identify and report hazards and maintenance requirements.
Carry out regular checks on work to help illustrate an improvement in the quality and finish of the Hotels.
Ensure that any subcontractor on-site works to the required standard, completes all the necessary paperwork and completes the job to the specification set out.
Maintain continued improvement in the Environmental performance of Hotels and monitor.
Ensure materials are kept safe, accounted for, and also ensure a base stock of certain items is at hand to make speedy repairs.
To comply with statutory and legal requirements for Fire, Hygiene, Health and Safety, Licensing and Employment Law, and water hygiene to ensure that members of the Team are also aware of these requirements.
Maintain stock control and process orders
Be part of the escalation process and be available to attend emergencies when necessary
Develop and maintain relationships with our preferred suppliers to drive quality.
Undertake mains repairs in a timely and efficient manner minimising disruption to guests


WHAT YOU SHOULD BRING:


Great attention to detail.
Is proficient in painting and decorating.
IT literate
Have previous experience working in hotels.
Be hands-on.
Can demonstrate an understanding of budgeting control management and planning.
Excellent understanding of Health and Safety in the Workplace..
Proven fault-finding and problem-solving skills within buildings.
Have experience of managing projects/staff
Experience of working with and managing contractors
Fluency in English.
A sense of humour.


EXCELLENT COMPANY BENEFITS


Full Time £40,000.00 per annum.
Exclusive employee discounted rate to Cycas managed hotels.
Reward & Celebration program.
Opportunity to grow & develop in and with a hotel management company with multiple hotel brands across Europe.
Free Healthcare plan
Pension
Continuous paid Training & Development opportunities
We take having fun seriously.


We are too ‘CYCAS’ to be grumpy. .... It’s not over until we get a smile!

***Cycas Hospitality is a hotel management company specialising in extended-stay hotels. We manage a number of award-winning hotels throughout Europe***

If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Join our team!

We have an exciting opportunity for an experienced Hospitality leader to come and join our team in the role of Hospitality Manager at AFC Wimbledon!

This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the prestigious sports venues.

What you'll be doing...

As a Hospitality Manager you will lead Heads of Departments to ensure proactive management of teams on site as well as accountable for recruiting, inducting, training and supporting staff to deliver an efficient, high quality service to Elior UK, our customer and clients.

Responsibilities:

• Overall responsable for all matchday hospitality and non-matchday delivery.
• Motivating and managing a team
• Controlling and managing a budget
• Accountable for ensuring ongoing team communications, including building internal and external relationships, management reporting and client liaison to enable operational excellence
• Accountable for COSHH, Food Safety, H&S, legal regulations, environmental policies and duty of care to customers and colleagues

Working Pattern: 5 days out of 7

What can you bring?

In this role:

• Proven experience of successfully managing a team
• Genuine interest in customer service excellence
• A strong team player, highly confident and positive
• Self-motivated and able to work well unsupervised
• Previous experience within catering desirable

Our way of saying thank you...

At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.

FREE On-Site Lunches: Enjoy complimentary lunches, saving you time & money while ensuring you stay nourished & energised throughout the day.

Support Your Way of Life:

• Flexible Working: We offer full-time & part-time roles, with varying shift patterns across the business. Allowing colleagues the flexibility to balance their personal & professional commitments
• Relax & recharge with 28 days holiday, increasing to 31 days after two years service
• Family Leave: Prioritise family commitments with flexible leave options
• Paid Charity Leave: Make a positive impact with two additional paid days for charity work

Big Enough for Growth, Small Enough to Connect:

• Opportunities for career progression while developing a close-knit community

Supporting You Through Life's Ups & Downs:

• Access mental health support & comprehensive wellbeing benefits

Keeping Finances & Wellbeing in Mind:

• Life assurance, workplace pension schemes, discounts, cashback, entertainment, leisure discounts, & a cycle-to-work scheme

Why it's great to work for us...

Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:

• Workplaces & Office Space
• Sporting Venues & Stadiums
• Attraction & Heritage Sites
• Public Sector & Defence
• Health, Care & Hospitals
• Schools, Colleges & Universities

Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.

That's why 85% of colleagues tell us how proud they are to work for us!

Elior Celebrates Equality Our aim is to celebrate a culture of equality, diversity, and inclusion, continuing to make Elior a great place to work! Every colleague has a distinctive set of values, skills, and aspirations. To ensure that we attract, develop, and retain best people from the widest possible talent pool we're committed to providing an inclusive environment where our colleagues fulfil their potential and have the opportunity to succeed.

The 55 by Le Mirage is Bayswater’s Premier Boutique Hotel, situated with close connections to Notting Hill, Hyde Park and Paddington.

At the 55 by Le Mirage we are looking for people who are thoughtful and reliable and who show they care by making guests feel totally comfortable – like part of the family.

We offer a range of benefits


Employee and Friends & Family rates across Cycas Hospitality Hotels
Cycle 2 work scheme tax-free
Optional free medical healthcare plans
Pension Scheme
Ongoing career development
Continuous Learning & Development opportunities


About the role

The Operations Manager’s core purpose is to:

Lead, inspire and develop the right employee culture. Our Cycas Spirit is key to the success of this hotel. The hotel team will in turn, reward you by exceeding profit and performance targets by delivering consistently high standards – because they love what they do! You must be an inspirational leader by role modelling and taking a hands-on and can-do approach. You will be fully responsible for the day-to-day operations of front office, housekeeping and breakfast operation. You will support the General Manager and drive the team to succeed. This position will involve a high degree of hands-on leadership and involvement. This is a dynamic role and you will need to be flexible to suit the needs of the business including shift patterns that includes weekends.

Key Job Responsibilities

Health Safety & Security ✓ Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety ✓ Familiarise yourself with emergency and evacuation procedures ✓ Ensure all security incidents, accidents and near misses are logged and brought to the attention of your line manager

Revenue:


To ensure the team is aware of hotel availability and take every opportunity to maximise room sales.
To increase room revenue by managing effectiveness of room category upselling
To have a full understanding of all systems and programs
To display a pro-active and innovative approach to skills development and standards enhancement within your team
Display a pro-active and consistent approach to stock control, cost control and cash control.


People:


Manage day-to-day operational activities, plan and assign work and establish performance and development goals for team members. Provide coaching and regular feedback to help manage conflict, improve team member performance and recognise good performance
Train, and motivate hotel staff to achieve hotel goals. Ensure staff have the information, market data, tools and equipment to successfully carry out job duties
Oversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management
Ensure that the team are developed to provide a hospitable service in line with the operating standards.
To develop the team to anticipate guest needs, act upon and follow up guest requests and deliver a level of service and responsiveness that generates compliments
To actively support other departments and act when assistance is needed


Guest Experience:


Establish and implement appropriate service recovery guidelines in order to ensure complete guest satisfaction. Respond to guest’s complaints or concerns in a prompt and professional manner
Review guest feedback and implement strategies for continuous improvement
Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups and other key guests
Lead marketing efforts to upsell guests on hotel services, offerings and amenities
To ensure that the operation runs smoothly from the guest perspective with the main focus on guest services desk and breakfast/evening reception areas
To develop interactive customer relations and to be aware of any possible future requirements. To relay such information to the line manager for the enhancement of customer expectation.


Responsible Business:


Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotels or owner’s policies and procedures and regulatory requirements.
Maintain relations with outside contacts
Comply with local laws regarding health, safety and alcohol services
Maintain a focus and commitment to operating a ‘green’ hotel • Perform other duties as assigned


About you


Minimum 1-2 year’s hotel management experience within the London market
Keen ability to analyse performance metrics
Know how to manage budgets to achieve optimal returns
Candidates with a strong Front office background are preferred
A good working knowledge of Mews PMS is desired
Previous work experience in a Boutique Style hotel is desired but not essential


Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. Our purpose to develop and inspire Europe’s best hospitality team. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

*All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.*

Senior Hospitality Manager at Chelsea Football Club

38K Basic

· 5 out of 7 days per week

· Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)

· Aviva Digicare – Free annual healthcare check

· Exclusive Benefits & Wellbeing site (Perks at Work)

o Entertainment discounts – up to 55% off cinema tickets

o Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)

o Travel discounts – Discounts with holiday companies such as TUI and Expedia

o Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards

· Meals on duty

· Vodaphone discounts

· Pension scheme and Life Assurance

· Employee Assistance Programme

· 23 days + BH’s and additional day off for your birthday

· 2 days additional leave, following return from Maternity leave during first year back

· Competitive and supportive family benefits

· Day off for babies 1st birthday

· Holiday purchase scheme

· On-going training & development and career pathways

· Professional subscriptions paid

· Financial wellbeing programme and preferred rates on salary finance products

NATURE AND SCOPE OF JOB

To manage and work alongside the team of Event Managers, who are responsible for driving the standards in the preparation of corporate lounges and thorough presentation of the food and beverage offer to guests attending all meetings and events To support the Deputy Heads of Hospitality and Event Catering in the planning and delivering all catering activities at Chelsea FC This is a “hands on” role, requiring a positive can-do attitude and a high level of attention to detail.

Operational

• To lead by example and take charge of all daily operations and catering delivery on the floor within the work place as an exemplary Hospitality Catering Manager should

• To actively take lead on the larger setups and areas on match day that are allocated to you by the Deputy Heads of Hospitality and Event Catering. This includes independently carrying out staffing plans, bespoke orders, pre conferences with the relevant stakeholders and liaising with suppliers directly to tailor an event to the client’s needs and deliver operational excellence • To ensure that all company quality standards in every aspect of the operation are adhered to at all times

• To effectively communicate company standards to your team and monitor adherence to these standards

• To ensure the full and clear communication of all client requirements and expectations

• To manage the opening and closing procedures of the department are adhered to at all times

• To ensure all on site documentation is completed to the agreed standard and timescale and that an effective system is in place for the filing, storage and retrieval of all document. This includes but is not limited to H&S sign offs, Hospitality Catering Managers checklists and other daily departmental sign offs that occur through the business.

• To lead by example and ensure members of the team wear the correct, full and clean uniform whilst on duty. Actively address all issues relation to non-adherence of Company standards

• To respond to the pace of the business in terms of speed of work and productivity

• To be aware and adhere with statutory, legal and Company requirements for: Health and Safety, Food Hygiene, Licensing Laws, Employment Law, Fire Regulations, Sales of good/Trade Description, Personnel/HR procedures

• To report all maintenance issues and hazards as in the Company Health and Safety Manual

• To attend unit meetings and cascade briefing information accordingly

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.

Focused on ‘doing the right thing’ for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We have a commitment to being Net Zero by 2027, are official partners of the British Paralympic Association, and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.