Total 2,644 customer service job vacancies in south east london london

Service Coordinator
Location: Hampshire and surrounding community
Salary: £22,871 per annum base on 35 Hours Per Week
Contract Type: Fixed Term Contract Until End of March 2025
Driving: Full UK Manual Driving Licence required and access to your own vehicle. Business mileage paid

Do you have great social skills and a passion to make a difference to the lives of vulnerable people within the community?

Step into the impactful role of a Service Coordinator and lead a dedicated team that's committed to making a real difference. We're here to support individuals dealing with unmet social needs and the challenges of loneliness and seclusion.

You're at the forefront of creating bespoke support that goes beyond the surface, creating lasting change and renewed hope. Through your guidance, those in need will rediscover their independence and embark on a journey to better well-being.

If you can ignite change with empathy and persuasion, this role isn't just a job – it's a chance to make a real impact. Step up to a role where your skills will help spread the power of kindness.
What will a day in the life of a Service Coordinator entail?

Participate in patient support planning at multi-disciplinary meetings in community venues and acute hospitals in Portsmouth.
Promote the service and develop relationships with health and care partners to generate referrals through outreach and engagement.
Triage referrals according to local service criteria and allocate cases for support, such as urgent welfare checks, transport, or food provision, within the required timeframe.
Ensure that the impact of our service for service users is recorded through appropriate records (such as BRM), complete reports and paperwork as required.
Hold line management responsibility for the support workers, casual support workers and volunteers.
Be a contingency for other staff during periods of absence.
What do you need to be a successful Service Coordinator?
Do you have strong leadership skills and a knack to get the best out of people?
Are you a good communicator?
Do you have knowledge of Health and Social Care services?
Do you have a manual UK driving licence, held for minimum of two years, and access to a vehicle? (mileage will be paid).
If so, this role could be perfect for you! Hit apply now

Closing date for applications is 4th November 2024.

Please note that early application is encouraged, as we’ll be reviewing applications throughout the advertising period and reserve the right to close the advert in advance of the advertised closing date.
In return for your dedication and expertise, you’ll get:

Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
Pension scheme: Up to 6% contributory pension.
Flexible working: We do our best to accommodate your preferred work style.
Learning & Development: Wide range of career opportunities + comprehensive learning.
Discounts: Access to Blue Light Discount Card and employee benefits platform.
Wellbeing Assistance: Access to mental health and wellbeing assistance.
Team Working: Champion our mission in a collaborative team.
Cycle2Work: Lease a bicycle through the scheme.
Season ticket loan: Interest-free loan for commuting expenses.
We are proud to participate in the disability confident scheme for roles based in the UK. During the application process, you will be asked if you wish to apply under the scheme.

At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.

Connecting human kindness with human crisis

Proud member of the Disability Confident employer scheme

The Company:






27 branches. 48,000 satisfied clients. Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since .
The Alsco Uniforms group consists of: Alsco Uniforms, a Managed Rental Service provider of Linen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries; Deane Apparel, the uniform experts; Clean Room Garments (CRG), contamination and infection control solutions; and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Fresh & Clean have been delivering managed washroom services in all states of Australia for over 30 years. Backed by the infrastructure and service experience of Alsco, we are of a size that enables us to keep connected with our customers, big and small, ... Click here to view more detail / apply for Expression of Interest ? Service Technician

Full time only - terms apply - full terms available on request
Full time
Service Driver under 3 years Service £13.00 per hour
Service Driver over 3 years service £13.25 per hour
Backshift rate Service Driver under 3 years Service £14.00 per hour
Backshift rate Service Driver over 3 years Service £14.00per hour
Sunday rate Service Driver under 3 years Service £14.00 per hour
Sunday rate Service Driver over 3 years Service £14.00 per hour
-Must have PCV (D Category) licence
-Must have a current PVG disclosure or be able to obtain one through the company
-Full (5 or 6 days/wk positions available
-8 week rota in operation for full time positions
- Online and in person CPC courses available paid by the company (conditions apply)
-Good timekeeper
-Well presented individual
-Good personal skills
-Should be confident in working with the public and enjoy providing a service within the local community
-Transport Benevolent fund available
-Workplace pension Available
-Company bus pass available
-Service, Coach and Private Hire available
-Constant updating of buses.

Primary Location:  Bayswater, AU







Join an industry leader and make a positive change in the sustainable use of the worlds natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible. We are seeking a Field Service Technician to join our Field Service team. Focusing on OEM Grinding Mills you will be responsible in playing a crucial part in performing and coordinating service activities relating




... Click here to view more detail / apply for Field Service Technician

Busy Bees at Warwick
Busy Bees at Warwick is a 105-place service, that is focused on providing a nurturing and stimulating environment where young minds can flourish. Our team is passionate about delivering high-quality education and fostering a love for learning in children.
Our service is looking for a dynamic, confident leader in the Early Childhood Industry to join our management team as an Assistant M anager . Someone who strives to excel and leads by example, setting high industry standards for their team. Working collaboratively with the Service Manager to help their service, by creating quality relationships with children, parents and staff, and reaching the heights of success
? Key Benefits we offer for joining our Hive:



Fantastic, Above-Award hourly rates and work-life balance! ?
Get a Laundry allowance and annual Uniform allocation in addition to your salary! ?

... Click here to view more detail / apply for Service Manager 2IC

Join our Service Delivery Support Team!

Pay - £11.44 Per Hour

• The role is full-time (37 hour per week) You must be flexible Mon-Fri between 7 am- 7 pm.
• This role is fully remote, and all equipment will be provided by our client.

We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent.

This is an opportunity is to support a wider IT operation and this is an interim mode of operation where we manually transcribe ticket details and update from one ticketing system to another. This role will require a solid attention to detail and to ensure the tickets comply with standard processes for progression. Full training and support will be given on the job.

Main responsibilities of the role:

• Manually transcribe ticket details and update from one ticketing system to another.
• Queue Management: Manage individual queues to given targets with zero intervention from Team Leader such as: - Ticket logs are maintained in a timely and efficient manner (in line with SLA's) - Constantly review all tickets in 1LS queues (supporting set KPI's) - Working to aid avoidance of SLA breach on tickets - Manage aged tickets to closure.
• Team Working: Makes solid efforts to integrate into the team and positively contributes to Team objectives and morale. Demonstrates willingness to work across teams.
• Communication: Demonstrates clear and concise written, oral and listening skills, extending to communicating technical jargon in simple terms to customers and in an appropriate manner.
• Problem Solving and Decision Making: Shows evidence of handling majority of issues/problem escalations and suggest resolutions with minimum prompting from 2LS / Team Leader.
• Customer Service: Demonstrates awareness of customer and business needs.
• Call/contact and Ticket Quality: Demonstrates expected Quality requirements consistently.
• Tools: Can quickly pick up the ticket logging tool and other systems consistently used by the Service Desk.
• Supporting on the DWP ASIS Resource Requests.

Requirements:

• Customer service skills.
• IT Skills
• Clearance application required for this role - minimum 5-year UK address history.
  Client BPSS, and SC (security clearance) required.

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

Please note that this is a Temporary ongoing contract.

Manpower UK is acting as an Employment Business in relation to this vacancy.

We're looking for a dynamic, strategic and resilient Head of Service - Domestic Abuse Matrix Lead.

£60,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

As a key senior leader in Look Ahead, the Head of Service will work in alignment with the Director of Housing Related Support, and the wider Senior Management Team to drive performance, quality, business, and financial efficiencies. The role will provide expertise and capacity to support the organisation to deliver our vision and strategic objectives.

The Head of Service will be the strategic and operational lead ensuring delivery of consistent and high-quality performance across the Housing Related Support directorate. The successful candidate will ensure that all Services are run effectively, well managed financially and employees are performing at high levels.  

The Head of Service for Housing Related Support will be a Domestic Abuse Matrix Lead which is a key area in the directorate.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description for this role, please visit our website jobs.lookahead.org.uk and search for REQ005833

The ideal person for this role will have: 

• Specialist experience and knowledge of working within the Housing Related Support sector, as well as expertise and passion for the relevant matrix lead area
• A positive attitude and ability to motivate direct reports
• Proven experience of being a strategic lead across relevant services
• Experience of successfully delivering in a contract and target driven environment
• Proven financial management experience and delivering surplus
• Previous experience of working with housing management contracts and agreements
• Experience of Safeguarding and responding effectively to serious incidents
• Excellent report writing skills
• Experience of successfully leading on new and existing contract negotiations
• Experience of leading investigations into serious incidents
• Experience of successfully managing and developing teams across geographical areas
• Ability to turn organisational vision into reality for front line employees
• High levels of written and verbal communication
• Proven influencing and negotiation skills
• Excellent prioritisation and organisational skills
• Resilience and ability to work effectively in a team as well as self-manage
• Ability to cope with change in a fast paced and challenging environment
• A degree or equivalent. Hold relevant CMI/NVQ Level 4 or other business/management qualification
• Have relevant training and/or specialist qualifications

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Descriptions

• Greet and serve customers in a friendly and efficient manner.
• Ensure all guests feel welcome and are given responsive, professional, and courteous service at all times.
• Handle cash and credit transactions with accuracy.
• Maintain cleanliness and organization in the dining area.

Job Requirements

• Excellent communication and interpersonal skills.
• Experience in a customer service role is preferred but not necessary.
• Ability to work in a fast-paced environment.
• A team player with a positive attitude.

Benefits

• Meals provided.
• Overtime pay.
• Performance bonuses- every 6 months

Working Hours

• 5 days per week, 10 hours per day

Join our Service Delivery Support Team!

Pay - £23,088 Per Annum, with a £4,000 uplift paid monthly as an allowance for working night shifts.

• The role is full-time (37 hour per week).
• This role is fully remote, and all equipment will be provided by our client.

We are looking for a positive, flexible, and customer-focused individual to join our team as a 1st Line Service Desk Agent.

Our client:

We are a team of service delivery supporters who are responsible for a number of UK contracts supported by Atos during the Out of Hours period. We are responsible for Major Incident reporting for some of Atos' biggest clients 365 days a year.

Your job in a nutshell:

• Shift pattern 19:00-07:00 on a rotational basis (including weekends and bank holidays.)
• The OOH team is made up of 8 agents, working in 2 rotations of 4. Shift patterns within the rotations are 19:00-07:00 in a pattern of 4 days off, 5 on, 5 off, 4 on, 5 off and 5 on. The staff work weekends and bank holidays if that is how their pattern falls.

• Supporting various UK customers who require coverage Out of Hours.
• Tasks - contact handling, first line triage, identification of Major Incidents and following call out procedures.

What will you be doing:

• Contact handling (calls & emails)
• First line triage of incidents.
• Identifying Major Incidents and following the appropriate Incident Management and call out procedures

Requirements:

• Customer service skills.
• Clearance application required for this role - minimum 5 year UK address history.
  Client BPSS, and SC (security clearance) required. Applicants will need to be a UK National.
  

Future career path:

• Opportunities to progress to 2ndline support, 3rdline support or managerial route (Team Leader/ Ops Manager.)

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12-week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

Please note that this is a Temporary ongoing contract, you will be employed through Manpower working for Atos.

Manpower UK is acting as an Employment Business in relation to this vacancy.

Leap into the extraordinary world of Customer Success with The Opportunity Hub UK, as we join forces with a cutting-edge tech company to find their next Customer Success Associate! This company is revolutionising the real estate game with an AI-powered platform that grants investors the almighty power of making top-notch data-driven investment decisions. With their cloud-based SAAS platform, they bring together street-level data insights, lightning-fast financial modelling, and machine learning for dynamic learning from historical datasets.

As a Customer Success Associate, you'll become the hero our clients never knew they needed! You'll forge unbreakable bonds with our core customers, ensuring they experience service and support worthy of a standing ovation. If you have a passion for innovative technology and dream of making an economic impact, then this is your time to shine!

Here's what you'll be doing:

- Engaging in thrilling face-to-face encounters with clients, providing seamless onboarding and ongoing support
- Adopting a lean and agile mindset, working in tandem with our customers to triumph over problems and deliver unparalleled value
- Harnessing your charismatic, intelligent, and professional demeanour to connect with clients on a personal level

Here are the skills you'll need:

- A history of heroic feats in a customer-facing role, with superb communication and interpersonal abilities
- The power to build and maintain mighty relationships with our clients, understanding and articulating their needs like a true telepath
- A 2:1 degree (or equivalent superpower) to back up your astounding intellect

Here are the benefits of this job:

- A collaborative, friendly, and supportive team where you'll be coached and mentored by experienced technologists, product, and commercial experts
- A chance to truly make a difference in the lives of our clients and the real estate sector as a whole
- The thrilling adventure of working with a world-class team, knowing you're making a real impact
- Central London office with all the great amenities
- Salary: £25,000-£30,000 (depending on your superpowers) + fantastic bonus scheme

If you're ready to embark on this exhilarating Customer Success journey and join forces with an elite team of tech gurus, apply today and let the adventure begin!

Join us as a Customer Journey Lead

• You’ll lead the customer journey to deliver long term sustainable value and positive customer outcomes across all jurisdictions

• We’ll look to you to deliver the portfolio roadmap, targets, product backlog for the customer journey to drive a seamless customer experience

• You'll define and deliver the customer journey vision for institutional banking customers

What you'll do

With a strong customer focus, your role as Customer Journey Lead will see you driving and delivering change and innovation across the customer journey. You’ll regularly connect with our customers and key business stakeholders to identify and oversee customer experience enhancements through journey optimisation, digitisation, automation and AI. You’ll ensure continuous improvement in processes and systems delivering customer experience, while leading and empowering a dedicated customer journey team.

You’ll also be:

• Critically reviewing our customer journeys to identify priority opportunities to enhance the customer experience

• Regularly connecting with customers to understand their perspectives

• Defining, measuring and delivering the future portfolio roadmap, targets and product backlog for the customer journey

• Leading customer journey teams and making sure their professional and Agile capabilities meets the needs of the business and customers

• Owning, monitoring and measuring the end-to-end customer proposition, experience and performance for the customer journey

• Contributing to the delivery of a strong P&L performance for the customer journey through commercial and operational levers

• Collaborate with key business partners across Natwest to enable outcomes

The skills you'll need

You’ll have a good understanding of the financial services sector and knowledge of customer journeys. We’ll look to you to bring strong leadership, critical thinking and people management skills, with the ability to lead, inspire, coach and develop teams of professionals.

As well as this, you’ll need:

• A track record of successfully leading the implementation of multiple workstreams

• Experience of delivering systemic customer centric transformational change

• A track record of innovating business through technology

• The ability to work collaboratively and influence senior stakeholders internally and externally

• Strategic thinking with the ability to simplify complex conflicting tasks and policy positions

• Evidence of role modelling critical Agile capabilities and ways of working

Service Advisor required in Edgware, London.

We are seeking a Service Advisor to join our clients well-established Main Car Dealership based at their Edgware, London location.

Our client is looking for the right person to take pride in the roe as a Service Advisor here, drive the sales, increase the customer based and deliver excellent customer service!

Duties for this Service Advisor role include:

- Booking customers in the diary, creating job cards and invoicing.
- To match and exceed monthly sales targets.
- Paper work processing.
- To ensure the company image of professionalism and quality of service is maintained at all times.

Requirements needed for the successful Service Advisor:

- Previous experience within a Service role (Garage or Dealership)
- Full UK Driving Licence
- Kerridge experience advantageous
- The ability to work efficiently as an individual but also as part of a team
- Trade knowledge and sales skills
- Motivated with a desire to enhance their knowledge

Details & Benefits of this Service Advisor role:

- £28,530 Basic Salary + Bonus = OTE up to £33,530 p.a.
- 42.5 Hour Week Monday to Friday + Saturday Rota.
- Main Car Dealership Environment
- 25 Days Holiday + Bank Holidays, Buy / Sell More Annual Leave Scheme.
- Discounts On Parts & High Street Retailers.
- Full Training Accreditation Scheme & Career Progression Opportunities.

This is an exciting opportunity for a Service Advisor to take their career to the next stage and enjoy working for a company that truly values their staff.

If this Service Advisor Vacancy interests you or you would like to find out about other Motor Trade Jobs in Edgware, please contact Zoe Osborn at Perfect Placement now!

Please attach a current copy of your CV and contact details to your application and you are available to be contacted by phone during the working day as if you are shortlisted for the role we will call you.

Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.

Service Advisor

- Hours: Monday to Friday 8.00am to 6.00pm.
- Saturdays are worked on a rota basis.
- Basic Salary: up to £33,000 p.a. (depending on experience).
- Great Bonus Opportunity! On average £10,000 p.a. on top of the basic salary!!
- Training Scheme: career development with the manufacturer.
- Employee benefits and rewards scheme.
- Long Service Holiday Reward - After 3 years 1 day extra / after 5 years 1 more days extra (capped at 24 days).
- Birthday off or closest day to it (not considered a holiday day).
- Share Scheme – the Company currently has a good share price listed.
- Pension – 3% employer contribution with 5% from employee.
- Salary Sacrifice Scheme – pensions programme – allows the employee to get an extra 0.5% on employer contributions (from gross salary paid).
- Contract: Full Time, Permanent.

We are currently advertising on behalf of an Automotive Prestige Main Car Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Hampstead area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £33,000with OTE of circa £43,000.

To apply for this Service Advisor position, please forward your CV to Zoe Osborn quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

Field Service Engineer required to join an existing maintenance, fault-finding and installation team servicing the fire and security industry.
You will have electrical wiring skills ideally as a time served Electrician and a methodical approach to fault finding ideally with a demonstrated history of working in the security or fire industry.

Skills
Enterprise access and intrusion detection systems.
Security Infrastructure.
CCTV.
Intruder Alarms.
Access Control.

Responsibilities
Electronic security system maintenance, troubleshoot, test and repair.
Cabling, Technical Support, Physical Security and IP CCTV.
Electrical and Electronics Engineering across security systems.

Level 2 Service Desk Engineer job available at MSP | Permanent | Melbourne South-East | ASAP start | Your new company
A growing Managed Service Provider in Melbourne's South-East requires a Level 2 Service Desk Engineer for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and ongoing career development opportunities.
Your new role
In this exciting new role, you will be:

Providing level 2 remote desktop & phone system support to a broad range of SMB clients.
Handling escalations, whilst mentoring and training Level 1 Service Desk Engineers.
Performing account administration within Active Directory, Exchange and bespoke applications.
Assisting with IT Helpdesk projects.
Ensuring technical issues are resolved within SLAs in a calm and polite manner.
Developing procedures and processes for the Helpdesk.

What you'll need to succeed
To be successful in your application, you will need:

Demonstrated experience of providing 2nd level IT support.
Sound knowledge of Windows OS, Active Directory, Office 365, Microsoft Exchange, Azure, Windows Server, Telephony and Network troubleshooting.
Experience with ConnectWise RMM & PSA is advantageous.
A tertiary education in Information Technology as well as Azure, Microsoft, Cisco and ITIL certifications are beneficial.
Prior experience working within an MSP or ISP is required.

What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered an excellent salary package, working within a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please click 'apply now' or forward an updated CV to Catherine.OBryen@hays.com.au.
Please click here to apply.