Total 132 customer service job vacancies in oxford oxfordshire ox2 0jj

About The Role
Assisting with a range of kitchen and food service activities.

Your main aim will be to carry out a range of catering duties, ensuring a high-quality service is provided at all times.

You will be working Monday to Friday, 07:00 to 15:00, 37.5 hours per week, on a permanent, full-time basis.

You will also:

• Assist with food preparation
• Serve food and beverages to customers
• Work on a till
• Assist with collection and washing up of cutlery, crockery and trays
• Ensure that tables, chairs and floors are clean and tidy.

To succeed in this role you will need:

• Experience in a catering role, including food preparation and cooking
• Food Hygiene Certificate at National Level 1 - preferred (Basic)
• Good customer service skills

What will you get in return?

• A pension scheme- to save for the future - eligibility rules apply
• Access to high street discounts
• Access to low interest loans
• Recognition scheme 'OCS Stars'- monetary rewards given to top performers
• Training and Development- apprenticeships, e-learning, English as a Second Language and our award nominated 'Impact' Programme
• Long Service Awards
• Cycle to work scheme- discounted bicycles
• Access to our Employee Assistance Programme- 24-7 Wellbeing Support

About The Company
OCS UK & Ireland, part of the OCS Group, is a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Field Service Resolution Officer

Oxfordshire Area, England

Full-time, 40 hours per week

Are you ready to make a difference and help reconnect customers with our clients?

Do you thrive on helping people and ensuring they have a positive experience?

Engage Services Ltd is part of the Marston Holdings Limited group of companies and works on behalf of many major household names from the utilities sector. We reconnect thousands of customers every week, providing a vital service that ensures our clients treat their customers fairly.

We are seeking a dedicated Resolution Officer to join our team and make a significant impact in the Oxfordshire area.

As a Resolution Officer, you will visit our client's customers at their premises-both commercial and residential-to re-engage them with our client. Your visits will also include establishing occupier details, confirming meter readings, and providing invaluable information.

Key Responsibilities:

• Visit commercial and residential premises to reconnect customers with our clients.
• Establish and verify occupier details during visits.
• Confirm accurate meter readings and provide necessary information.
• Identify and appropriately handle all disputes in line with company procedures.
• Proactively work towards all targets set by the company.
• Communicate effectively and professionally with all customers and clients.
• Work within the policies, procedures, aims, objectives, and philosophy of the company.
• Be receptive to coaching and feedback to enhance performance delivery.

What You Will Need:

• Previous experience in a similar role.
• Ability to interact and communicate effectively and professionally with different people from varying backgrounds and situations.
• Proactive approach towards achieving set targets.
• Flexibility to work in your local area.
• Ability to work alone.
• Customer focussed with ability to identify vulnerabilities.
• Openness to coaching and feedback for continuous improvement.
• Full driving licence and car are desirable for ease of travel within the Oxfordshire area.

In return for your hard work you will receive:

• 25 days annual leave plus bank holidays
• Competitive salary
• Bonus and car allowance
• Training and Development
• Pension scheme
• Death in service

Here at Marston Holdings everyone is welcome. We have an inclusive workforce that offers employment opportunities whoever you are, wherever you work and whatever you do. We are also bronze award holders of the Armed Forces Covenant and actively encourage applications from Armed Forces personnel, veterans and reservists.

We are committed to our core values, they are key to the way we work and interact with our colleagues, customers and suppliers, joining us would mean upholding these values in everything thing you do:

Professionalism - Achieving the Highest Standards
Accountability - ownership and responsibility of our actions
Respect - For each other and customers
Transparency- open in the way we engage and do business
Innovation - Enthusiasm for new ideas and technologies

Gas Engineers required (Domestic Service and Breakdown)
Current labour averaging 42-45k
Benefits include New Van, Uniform, Holiday Pay, Pension and more
Currently recruiting for areas from Reading , Newbury, High Wycombe
Interview and start ASAP!

Domestic Gas Engineers required for servicing and breakdown work on domestic properties. This large organisation is interested in qualified, experienced gas engineers that can commit to a full working week Mon-Fri 8am-5pm as PAYE employed with 1 week per month on hours of 12pm to 8pm. There are also other opportunities to earn extra through O/T and call out if requested but average earnings are 45-50k on a normal 8 hour day. The current manager was working as an engineer on this contract until recently and has implemented a bonus structure that is motivating and very achievable. The Ideal gas engineers will be based in or near the areas above.

A successful candidate will be reliable, hardworking and driven to deliver the very best service to all of our clients and their residents. They will have an excellent attitude and will always be looking to learn and develop. They will be effective communicators who can contribute to and strengthen the team as well as being able to work and solve on their own initiative. A successful gas engineer will have relevant and recent experience servicing various types of gas appliances and will be well versed in completing landlords gas safety records. They will have a minimum of 2 years' experience and with a full UK driving licence with no more than 6 points. They must be able to pass a basic national security check (completed at the job offer stage).
In return for your commitment and hard work as well as the opportunity to progress within a growing, business, they offer the following:
* New Ford transit van
* All kit and equipment (excluding hand tools)
* New Flue gas analyser
* Starting with 20 days holidays per year plus bank holidays.
* Job security.
* Company Pension scheme with opportunity to top up pension contributions.
* Dedicated work area with reduced travel.
* Competitive Salary with current staff earning around 45-50k within normal hours.
* Overtime on your request.
* Uncapped earning opportunity if desired.
* Continuous professional training and career development using the purpose-built training centre, including ASHP, oil and LPG.
* Minimum of 50 dedicated training hours per year (training programs designed to individuals based on career aspirations)
* Company supplied life insurance.

Please apply online with an updated CV.

For this role, you must have evidence of the right to work in the UK. CMS do not discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we welcome applications from all sections of the community.

As Service Manager, some of your key responsibilities will include: Leading a culture within the service that ensures that all employees comply with relevant Trust Policies and guidelines and supports the delivery of the governance plan for the service and overall directorate. Work collaboratively with colleagues to ensure that effective governance arrangements and performance management systems are in place and ensure that risks are identified and included as appropriate on the directorate risk register and are progressed appropriately to reduce the risk profile. Work collaboratively with colleagues to address complaints and incidents appropriately lead the learning from such events. We know that a work-life balance is important, so we are open to you working compressed hours and can offer this on a hybrid working basis.

Position: Customer Service Team Leader
Location: Abingdon (OX14)
Salary: £32,000 to £36,000 per annum
Hours: Normally 37.5 hours worked over a 5 day week between the hours of 08:00 to 20:00 (Monday – Friday) and working 3 weekend dates in every 7/8 weekends (10:00 to 17:00)
Experience: Customer Operations Team Leader, Customer Service Manager, Customer Service, Customer Care, Inbound Calls, Call Centre Manager, B2C, Coaching, Training, Technical

The Opportunity:

Thompson & Terry Recruitment are working with a well-known and award-winning UK national client who are looking to recruit an enthusiastic and passionate Customer Service Team Leader to join and support their rapidly expanding Abingdon-based team.

As Customer Service Team Leader, you will be responsible for managing and leading a growing team of Customer Service Advisors. You will do this by handling first line escalation issues regarding customer complaints, technical queries and general challenges whilst also monitoring the team’s performance and individual development.

As Customer Service Team Leader, you should be truly passionate about motivating and supporting your team by coaching them through mentoring and giving one-to-one training. The goal of this is to develop each individual and the overall team to be confident to deliver an outstanding customer experience.

This is an exciting opportunity for a passionate, hardworking and flexible Customer Service Team Leader to lead and manage the development of a vital and growing team within the business.

The Company:

Thompson & Terry Recruitment are working with a well-known and award-winning UK national business who are looking to recruit an outstanding Customer Service Team Leader to join their large and modern offices based in Abingdon.

Our client is rapidly expanding and growing nationally, whilst ensuring that their customer service team is at the centre and the forefront of what they offer. The whole business completely lives by a set of strong core values around really going above and beyond to achieve excellence so it is important the successful candidate completely buys into this.

In exchange for your hard work, our client rewards their staff with social events and awards alongside their professional benefits; strong bonus scheme, 25 days holiday (+ bank holidays) and a generous contributory pension scheme.

Having said that, we believe the biggest benefit is a lovely and supportive place to work with lots of opportunities to develop and progress.

Requirements:

Experience of excelling within a customer service focused leadership role
A true passion for developing and supporting the growth of a team of Advisors
The confidence and professionalism to act as an escalation point to resolve any issues
An excellent telephone manner and strong communication with the confidence to coach others

Thompson & Terry Ltd, trading as Thompson & Terry Recruitment (thompsonandterry.co.uk), are an Abingdon based recruitment agency specialising in placing candidates into jobs in Oxford and across Oxfordshire. We typically source candidates into Office Administration Jobs, Sales Jobs and Marketing Jobs. No terminology used in this advert is intended to discriminate on the grounds of any of the protected characteristics.

PLEASE NOTE: Due to a high volume of applications, if you have not heard from us within 5 working days, unfortunately, your application has been unsuccessful at this time.

Are you passionate about delivering excellent customer service? Would you like to finish work at 3pm on a Friday? Interested in Sales? Have previous experience in a customer service or sales in a manufacturing or B2B role? Join a company that will facilitate a fast-track route to success and join our client near Oxford as Customer Service Executive.

The Customer Service Executive will:

• Deal directly with customers either by telephone, electronically or face to face
• Monitor and expedite customer orders through the business
• Proactively communicate late deliveries to customers
• Liaise with customers to identify production requirements
• Communicate customer production requirements to the Supply Chain Team
• Handle and respond efficiently to all general and order specific customer enquiries within 24 hours
• Communicate and coordinate with internal and third-party stake holders

The Customer Service Executive will have:

• Strong verbal and written communication skills
• A passion for delivering exceptional experiences to the customer
• The ability to listen, empathise, build rapport and understanding
• Enjoy taking ownership of queries to get them resolved
• A keen eye for detail
• Excellent computer literacy skills and the confidence to learn new systems
• Enjoy working in a team environment
• Previous sales or customer service experience form manufacturing or B2B

For more details on this Customer Service Executive role and the benefits please apply ASAP!

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Litigation Lawyer

Service Care Legal are currently working alongside a thriving local authority, based in Oxfordshire, which is in need of Litigation Lawyers to join their team and handle either/both Criminal (non-school attendance) and Civil Litigation matters.

Job Title: Litigation Lawyer

Location: Oxfordshire - hybrid

Rate: £45 to £50ph, full or part-time hours

Contract length: 3 months ongoing

Responsibilities

• Handle a mixed caseload of either Criminal or Civil Litigation matters. If you can handle both then even better!
• There will be a particular focus on handling non-school attendance matters
• Attend the office (Oxford City) on a regular basis and attend own hearings as and when necessary.

Requirements

• A qualified Solicitor, Legal Executive or Barrister with Criminal (non-school attendance) or Civil Litigation experience
• Someone who has worked for a Local Authority within a litigation legal team
• Ability to work independently and as part of a team

Benefits

• Weekly pay
• Professional development opportunities
• Flexible working arrangement

If this Litigation Lawyer vacancy sounds like an opportunity of interest for you or someone you know, please feel free to reach out to Hugh Barnes on 01772208969 , or email Hugh.Barnes@servicecare.org.uk.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

NEW SERVICE MANAGER ROLE
Oxford
Salary: 40K/50k ote + car +company benefits

We are recruiting a motivated Service Manager to join us at our clients used car dealership in Oxfordshire to manage the service operation.

As an important member of the management team you will be expected to run an efficient department, ensuring customer satisfaction at all times, motivating and training staff whilst improving processes and systems as well as driving the business forward.

As part of your role, you will be encouraged to embrace the manufacturer training programmes to develop both your brand knowledge and approach to management.

Duties of the Service Manager :
• Drive department performance against budget, identify any shortfall and implement plans to improve the performance
• Maximise customer satisfaction by treating everyone as an individual and delivering an exceptional service experience in line with the Company’s ethos of Driving Excellence
• Ensure the business maintains regular contact with all existing customers ensuring service levels are being met, issues are being resolved and further business opportunities identified
• Provide guidance, training and appraisals to each of the Service team to encourage a forward-thinking attitude which will help them achieve their full potential
• Encourage all staff to recognise additional business opportunities through the use of regular briefings and the implementation of appropriate systems and incentives
• Recruit, select, train and develop staff as required
• Ensure dealer standards are met and systems and procedures are complied with

Hours for the Service Manager role is Monday to Friday 8.00 – 6.00 and also Saturday 1 in 3 8.30 – 12.30.

To apply for this Service Manager, please get in touch with YOLO Recruitment.

Are you an Occupational Therapist wanting to work Remotely? Do you have previous experience supporting Young People with Mental Health Difficulties or Learning Difficulties?

Service Care Solutions are working with one of our established Clients to recruit an Occupational Therapist to support Young Adults who suffer from Mental Health Issues such as ASD and Learning Difficulties. The contract duration is for 6 months with the likelihood of extension.

The client will accept Occupational Therapists on a NHS Banding of 5, 6 or 7.

Shifts: Monday to Friday, 09:00-17:00 (Part-Time & Full-Time, Flexible hours)
Location: Remote
Pay: £20-£30 LTD p/h + £250 Sign-Up Bonus

Job Purpose - Occupational Therapist

Key Responsibilities

• Provide assessment of new referrals to the service. Identifying needs and developing treatment plans for patients who have a range of mental health conditions.
• Conduct interventions and assess new referrals to support young people with ASD or Learning Difficulties and their families in the specific client group of having Care Education and Treatment Reviews (CETR).

Requirements

• Occupational Therapy qualification
• HCPC Registration
• Experience working with Children & Younger People

Benefits

• Four weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Exceptional referral bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Ltd & PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS disclosures provided via fast track online services
• FREE Occupational Health Check and Immunisations

At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.
• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 12 weeks
• £750 Referral Bonus - Simply refer your friend. If they get the role, we'll give you £750.

How to Apply?

To Apply for this role or discuss vacancies we may have closer to home, please contact Eleanor on 01772 208 963 or eleanor.binns@servicecare.org.uk

Job Description

WHAT WILL KEEP YOU BUSY:

• Take responsibility for the catering operation in line with Company policies, Client requirements and financial constraints.
• Provide leadership and guidance to all team members to ensure a positive customer experience, under the guidance of the Manager
• Work with the manager to monitor the work of all the staff and carry out appraisals, recognise training needs and potential as appropriate.
• Hold team meetings on a regular basis to communicate targets, standards required and company and client information.
• Ensure that customers are given a prompt and efficient service and that their food service and value expectations are consistently exceeded.
• Conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures in respect of Hygiene and Safety are established and maintained

Company Description

Food & Beverage Service Team Member

Oxford

£12.49 an hour

For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy, and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Come be a part of the food revolution!

Qualifications

WHAT YOU BRING TO THE TABLE:

• Have experience in a supervisory or Team Leader role ideally in contract catering or hospitality.
• Use your entrepreneurial skills to create a thriving and successful working environment
• Possess excellent supervisory and communication skills
• Good delegation and influencing skills
• Able to demonstrate your analytical approach to problem solving
• Have the ability to display a real passion for food and customer service

Additional Information

THE GARNISH:

• 28 Days holiday inclusive of bank holidays
• Bespoke training and development
• Pension
• Discounts available from HAPI app, from high street shops to holidays and cinemas

We want to fuel your individuality, which is why we are deeply committed to creating an inclusive working culture at BaxterStorey.

Ready to be fuelled? Apply today.

Find out more about us at www.baxterstorey.com

Proud member of the Disability Confident employer scheme

Service Care Legal are currently working alongside a Local Authority, based in Oxfordshire, which is in need of an experienced Commercial Property Lawyer to head up their Major Projects team. This is an exciting opportunity to manage a well oiled and cohesive team at a fast-paced Local Authority.

ROLE: Team Leader Solicitor - Major Projects, Contracts and Property team

RATE: £60-£70ph umbrella (negotiable)

CONTRACT LENGTH: 6 Months

LOCATION: Oxfordshire, office attendance would be required twice a week

The Role:

• Assisting the Legal Services Manager in the strategic management of the Legal Service
• Manage your own caseload of Major Projects, Contracts and Property legal work whilst assisting other members of the team with theirs
• Representing the Council before the courts, tribunals and public enquiries as required
• Contributing to the achievement of the Council's corporate priorities and objectives by aligning the legal services provided by your team

The Person:

• Someone with prior Local Authority legal experience within at least one of the teams legal disciplines (Major Projects, Contracts and Property) is essential. Ideally someone who has a good understanding of all three disciplines
• Someone with experience of managing a team of legal professionals
• A qualified Solicitor, Lawyer of Legal executive with 5+ years PQE

Benefits:

• Flexible hours
• Hybrid working
• Weekly pay

If this sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via telephone at 01772208969 .

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Start Date: Mid September 2024
Future Trees Trust, the National Trust and English Woodlands Forestry are seeking a motivated individual to become the New Patsy Wood Scholar. Based in South Oxfordshire, this person will have a degree in forestry, genetics or a related land science subject, or the equivalent in practical experience. You will have a keen interest in forestry and land management, and will assist the Future Trees Trust research team throughout the winter. You will be assessing young trees for growth and form traits, assisting with plus tree work and scion collection, and maintain records and datasets. The spring months offer a unique opportunity to join a leading forestry company to gain experience with clients and management planning. During the summer months, the successful candidate will work alongside rangers and estate managers at the busy Buscot and Coleshill estate, carrying out practical land management tasks including site presentation, habitat management and annual tree surveys.
This full-time position is fully funded for one year, with the possibility of subsequent longer-term employment, funding permitting. The job is aimed at a young graduate looking for a career in forestry or land management.
Future Trees Trust is a research charity dedicated to hardwood tree improvement and the production of high-quality seed for forestry in the UK. We maintain many active partnerships with landowners and research organisations to establish and assess research trials and seed orchards. This job involves visiting woodlands and research trials across the UK with extensive travel and consecutive nights away from home a key component.
The National Trust is one of the leading charities in the UK, dedicated to promoting and preserving those places of natural beauty and historic interest for which is has the privilege to be responsible for the benefit of the nation, for everyone for ever. The own and manage the Buscot and Coleshill estate in Berkshire, where Future Trees Trust have offices and host the Research Woodland, Craven Field.
English Woodlands Forestry Ltd is a leading, independent forestry consultant, supporting woodland owners for over 30 years, working with large private estates, farmers, land agents and charities.
The successful applicant will be enthusiastic, independent and reliable with a willingness to work outdoors in all weathers. They will have good communication skills and excellent record keeping. A full clean driving licence and own car are essential.

This role will put you at the fore front of our Business Centre. It is a fast moving, challenging role that will give you great exposure to our vibrant customer base where you will have a direct influence over the service that we provide. Not only will you be managing a team in excess of 40 colleagues you will play a key role within the store\\'s management team, assuming the role of Duty Manager at points throughout the week.

This is a fantastic opportunity to be part of a successful team where you can kick start a career in Food Wholesaling.

Ensuring that the team comply with legal standards and company procedures at all times.

Ensuring that your team are fully trained in cash handling to minimise losses

Controlling debt and recover overdue or failed payments from customers

Maintaining accurate and timely payroll records.

Engaging with customers to prevent or resolve customer issues and complaints, utilising their feedback to improve customer service and satisfaction

Liaising with other department Supervisors to monitor orders for delivery

Managing a team of customer focused individuals throughout reception and checkout area

To be successful in this role your skills and experience will include:

Passionate about providing exceptional customer service

Flexible, adaptable and enjoys working with, as well as managing a team

An excellent communicator and have some experience in supervising or managing a team.

Practical experience in the retail trade

Location: Oxford OX1 1XX (hybrid working option available)
Salary: £26,000 - £28,000 per year, dependent on experience (with a 6-month probationary period) plus quarterly bonuses
Contract: Full time, Permanent, 09:00-17:30, Monday to Friday

Due to continued growth and expansion, we are recruiting for an ambitious Customer Success Executive who wants to grow quickly in an entrepreneurial environment. GWI is expanding our Customer Success team in line with some exciting changes within the company, which will involve offering even more support to our subscribers than we do already to help transition them under our new company strategy.

Global Water Intelligence is an ambitious company with around 70 employees spread between Oxford, Austin (Texas) and Shanghai (China). We publish market leading magazines, databases, and reports on the international water industry. Additionally, we run a series of successful international events. 

The Customer Success Executive will be working on the publishing side of the business, focusing on supporting our highly successful Sales Team who sell databases (such as GWI WaterData & GWI DesalData), subscription publications (GWI Magazine) and industry specific network platforms (UltraPure Micro). The Customer Success team works closely with the Sales Team to help maintain our existing subscriber base by offering training and support to all our subscribers, answer customer queries regarding our data and services, report on usage analytics and identify patterns in the customer journey.

Benefits

• We are global: Our market is totally international, and we need to reflect that. We travel a lot and around 40% of our staff don’t come from the UK. 
• We work for each other: We do work hard, but not out of fear or greed. It is because we care for each other, and it lightens the load of everyone if we all pull together. 
• We balance the commercial with the idealistic: We are passionately committed to addressing the world’s water challenges, but we can only do what we do because we are a profitable business. 
• GWI employees are enrolled on a company pension plan and receive a holiday allowance of 25 days per year. The successful candidate will have the opportunity to attend relevant training courses and conferences to develop within the role. 

Requirements

The successful Customer Success Executive will have:

• Good verbal and written communications skills
• Professional attitude and excellent telephone communication skills
• Strong customer service and listening skills
• Good computer literacy skills
• Be enthusiastic and dependable
• Effective time management
• Analytical and presentation skills


Responsibilities

As a Customer Success Executive at GWI, your responsibilities will include:

• Training and supporting existing subscribers on our different products
• Understanding the platforms to a high level to answer queries about the data and analysis we provide
• Communicating customer feedback between different teams within GWI such as the content and marketing teams
• Analysing usage data to produce reports for both client and internal use
• Analysing user behaviour to map out the customer journey
• Being responsible for renewing subscriptions

The successful candidate will be able to hit the ground running and develop a rapid understanding of our product portfolio, related markets and the value proposition to different client segments.

Applicant instructions:
Please submit a CV and a covering letter to recruitment@globalwaterintel.com explaining in fewer than 200 words why you are applying for the job and what you think you can contribute to us that would make a real difference.

The closing date for applications 3 July 2024.

We encourage you to apply early, as we may close the vacancy if we receive sufficient applications.

We will not consider any CVs sent without covering letters, or applications with generic covering letters not tailored to the vacancy.

Please note that due to the high volume of applications we receive, we are unable to offer feedback on any applications not carried through to the interview stage.

No agencies please.

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Oxford!

LOCATION: Oxford
HOURS: Full time
DURATION: On-going contract
PAY RATE: £18 - £20.07 PH (DoE)

Summary -

To assess and manage the risk posed by offenders to protect victims of crime and the general public by:

• Providing information and advice to criminal courts, other criminal justice agencies and partner organisations
• Supervising offenders subject to community orders and licenses and during custodial sentences
• Contributing to the management of risk.
• Working with other agencies and groups to prevent crime and meet the needs of victims and offenders

Responsibilities, Activities & Duties

• Provide professional advice and assessments to courts, the Parole Board, and criminal justice agencies.
• Manage offenders at all risk levels, including high-risk cases.
• Maintain accurate records and documentation within designated timelines.
• Collaborate with internal and external partners (courts, victim support, prisons, etc.) to optimise outcomes and manage risk.
• Participate in professional forums and provide guidance to colleagues and support staff.
• Conduct prison, home, and community visits as needed.
• Respond to risk escalations and develop risk management plans.
• Deliver or co-lead accredited interventions for offenders.

If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk

**We offer a £250 referral fee bonus for any Candidates you refer**