About us

About the role

As a Customer Specialist, you provide customers with exceptional shopping experiences. You can empower self-expression by creating authentic connections with customers and helping them discover products they love. Together with the store team, you will support an inclusive store environment where customers feel welcome on their shopping journey. If you love fashion and want to work for a brand that emphasizes empowering customers and associates in its community, Lane Bryant is the place for you.

The impact you can have

In this role, you will have the opportunity to:

• Welcome customers and engage with them to understand their needs and support their shopping experiences.

• Share your knowledge of our products and services with customers to outfit and inspire them.

• Uphold brand merchandising and visual standards for a clean, neat, well-presented store.

• Promote in-store events and company programs that support the brand.

• Contribute to the store's success by maintaining the highest brand and execution standards.

• Support an inclusive and welcoming store environment for customers and associates.

You'll bring to the role

• Prior retail experience or customer-focused experience

• Passion for styling and love of working with people

• Flexible availability – including evenings, weekends, and holidays

• Ability to read, write, and communicate in English

• Proficient with technology, including an ability to operate store systems accurately
   

Benefits

• Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, Lane Bryant, and LOFT (in-store and online)

• Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is based on employment type, role, and location.

Location:

Position Type:

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels.  It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law.  We do not discriminate in any of our employment policies and practices.  All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business. 

The Company welcomes applications from people with disabilities.  Accommodations are available on request for candidates taking part in all aspects of the application process. 

Note to Applicants:  Smoking is prohibited in all indoor areas of the Company unless designated smoking areas have been established by a particular location in accordance with applicable law. 

A strong candidate will have customer service experience, being comfortable handling high volume phone calls with scheduled appointments and walk-in appointments. Triage skills allow you to realize when a critical patient needs to be rushed back and can wait comfortably to be seen. Communication skills, especially when rounding the veterinarian regarding all types of appointments.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Client Service Representative - Specialty Departments

Front Office Staff

Receptionist

Location: 98-1254 Kaʻahumanu St, Pearl City, HI 96782  

Join our VCA Family & Oahu Veterinary Specialty Center Team!

ABOUT US:

Opening in 1997 as a small two doctor practice working normal business hours, Family Veterinary Clinic quickly grew to a five doctor practice, opened 7 days a week, 365 days a year as the only clinic on island with overnight emergency veterinary care. VCA acquired us in 2005, turning Family Veterinary Clinic into VCA Family Animal Hospital. We further raised the bar in 2013 with the addition of specialty services and becoming VCA Family & Oahu Veterinary Specialty Center. Today, we are an AAHA-accredited large hybrid hospital with General Practice, 24/7 Emergency and our specialties include Internal Medicine, Surgery, Ophthalmology, Critical Care, and Oncology!

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.   With every opportunity, we aim to exceed each pet owner’s expectations. We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

As the face of our hospital, the Specialty Client Service Representative (CSR) sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.  

ESSENTIAL FUNCTIONS:
• Customer service functions, including: greeting visitors, answering telephones, directing clients

• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
• Managing medical records, charts, reports and correspondence

• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside

QUALIFICATIONS:
• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

• Some veterinary experience desired, but not required

SCHEDULE: Full and Part-time positions available.  The hospital is open 24/7 with multiple shift types available.  One weekend shift per week is required.

Pay: $19.00/hr

BENEFITS:
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Ever thought of getting into the veterinary field? VCA Advanced Veterinary Care Center is looking to expand our Client Service Team!

Who We Are:

VCA Advanced Veterinary Care Center, located in Fishers, IN, is open 24/7, 365 days a year, and provides a wide range of specialty, critical care and emergency services. Our services and medical equipment mirror what one would find at a human medical center. We offer a team approach to veterinary medicine where specialists work together to provide the most advanced care possible for every patient utilizing the newest diagnostic equipment and therapeutic techniques.  

Snapshot of our Client Service Team:
• Providing an excellent customer experience to every client that enters our facility. Includes greeting visitors, answering telephones, and assisting clients throughout their visit
• Scheduling and confirming appointments
• Presenting and explaining fees, including processing payments and assisting with credit applications
• Answering questions regarding products and services, including educating clients on non-medical pet care
• Managing medical records, charts, reports and correspondence

• Assist with keeping facility clean and organized at all times

Schedule: We are accepting both full- time and part-time candidates for our evening, 2nd shift, or overnight, 3rd shift, team.

We do offer a shift differential of $3/hour to all hours worked between 10p and 6 am.

Qualifications:

We are looking for candidates who understand that being the first contact for our clients is vital to their overall experience with us. Veterinary experience is not required.

• Must be able to work on-site at located in Fishers, IN. This is not a remote position.
• At least one year of proven past experience providing excellent customer service througt either employment or volunteer work
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste

Benefits of joining the VCA Team!

· Access to the people and financial resources of a large veterinary community

· Leadership opportunities and Career Development Programs

· Opportunities to give back through strong Shelter partnerships and VCA Charities

· Free mental wellness subscriptions (Head Space and 12 Lyra Health Sessions)

· Referral bonuses and Competitive wages

· Medical, dental & vision insurance

· Life, long and short-term disability insurance included

· Paid parental leave

· Paid vacation and sick time

· 401(k) with corporate match

· Pet care discounts

· Plus so much more!

Location: 7712 Crosspoint Commons, Fishers, IN 46038

If you are a friendly and compassionate individual looking to expand your experience in the customer service or veterinary industry, then we would love to hear from you. We look forward to reviewing your application!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

If you are a current Adventist HealthCare employee, please click this link to apply through your Workday account.

Work Schedule:

Day shift as needed

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts

• Recognition and rewards for professional expertise

• 403(b) retirement plan

• Free Employee parking

• Benefits Eligible Positions:

  • Competitive, comprehensive benefit plans [including health, employer-paid disability and life insurance, PTO]

  • Employer retirement contribution and match after 1-year of eligible employment with 3 year vesting  

  • Ancillary benefits such as flexible spending, legal and pet insurance to meet the needs of employees and their eligible family members

  • Subsidized childcare at participating childcare centers

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone’s life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

COVID-19 Vaccination

Adventist HealthCare requires all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination and, if needed, may elect to be vaccinated at any community pharmacy or location offering COVID-19 vaccinations.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act.  As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Equal Employment Opportunity
Adventist HealthCare is an Equal Opportunity/Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law.  Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs. 

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.
 

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

As a US Tech Service Change Management and Communication Specialist, you will facilitate smooth organizational transitions through effective strategies and communication plans. This role involves collaborating closely with directors, managers, and various teams to support change adoption, manage communication channels, provide input on training programs, mitigate risks, work with existing project teams, integrate change activities into project plans, and assess organizational readiness for change. By tracking and analyzing key performance indicators (KPIs), the Specialist will ensure the effectiveness of these efforts, driving successful transitions and fostering a culture of continuous communication improvement within the organization.

Primary Responsibilities:

• Apply change management processes and tools to develop comprehensive strategies supporting the adoption of project or initiative-related changes throughout the US service organization.
• Support the design, development, delivery, and management of all communication channels, including but not limited to podcasts, newsletters, and training calls.
• Provide valuable input, document requirements, and contribute to the design and delivery of training programs aimed at facilitating organizational change.
• Identify, analyze, and prepare risk mitigation tactics associated with the introduction of new dashboards, CRM enhancements, policy changes, or strategies.
• Consult and coach project teams on maximizing the effectiveness of change management practices and associated communications.
• Integrate change management activities seamlessly into project plans to ensure alignment with organizational objectives.
• Conduct thorough impact analyses and assess the organization's readiness for change.

Minimum Requirements:

• Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.+0 yrs)
• The ability to fluently read, write, understand and communicate in English
• 2 Years of Relevant Experience

• Work hours: Full time
• Travel Requirements: 15%
• Relocation assistance: No
• Sponsorship available: No

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Find Jobs for Employees

Find Jobs for Contingent Worker

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.

Client Service Representative

We are seeking an experienced Client Service Representative to join our team.
At Dunwoody Veterinary Center, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.   With every opportunity, we aim to exceed each pet owner’s expectations.
We’re looking for a personable yet highly professional “service extraordinaire” to join us in delivering our mission to our clients and their pets.

Why We Need You
As the face of DVC, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities.   The CSR is the pivot around which the hospital operates and is responsible for:
• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
• Scheduling and confirming appointments.
• Placing outbound calls for follow-ups and reaching out to prospective clients.
• Presenting and explaining fees, including processing payments.
• Recommending, selecting, and obtaining products and services, including prescriptions.
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
• Managing medical records, charts, reports and correspondence.
• Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times—both inside and outside.
 
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Position Summary:

Job Description:

Essential Functions and Responsibilities:

• Patrols campus parking areas and roads on foot and in a vehicle enforcing parking regulations; issues parking violations to any illegally parked vehicle (including motorcycles and motor scooters), using a cellular phone and accompanying app. Is on the lookout for lost, stolen, or counterfeit parking permits, and takes necessary enforcement action if found. Ensures free flow of traffic to allow emergency response (police/ambulance/fire).
• Supports special parking arrangements on campus for large and special events.
• Utilizes a computer, hand-held device to issue citations and take pictures depicting the violation, where vehicle was parked, and whether a current permit is correctly placed on the vehicle; operates a two-way radio as a means of communication.
• rives a parking vehicle, getting in and out of the vehicle and or starting and stopping the vehicle frequently.
• Performs maintenance on parking meters and/or parking kiosks.
• Provides transport for department documents.
• Collects revenue from parking meters and parking kiosks.
• Attaches and removes vehicle immobilization devices when necessary.
• Places hoods on parking meters for reserved parking (and removes hoods); posts signage, and places barricades to regulate reserved parking for special situations.
• Assists police officers in traffic and control activities and road closures.
• Perform other duties as assigned

Required Education, Specialized Skills and Experience:

• Possession of a valid Colorado Driver’s License.
• Must meet FLC’s Safety Driving Standard.
• High School diploma or GED.
• Ability to comprehend technical aspects of electronic data terminals and ticket writers, telephone systems, and computer systems.
• Strong time management skills
• Ability to work alone and self-motivated
• Previous experience managing potentially stressful situations, including argumentative and hostile individuals and be able to de-escalate situations.
• Must pass background check and complete CJIS Security Awareness Training levels 1, 2, & 4.

Reports To / Supervisory Responsibility:

This position primarily reports to the Fort Lewis College senior police officer on duty or the Chief of Police. This position does not have any supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work in a confined area.
• Ability to sit at a computer terminal for an extended period of time.
• Works in extreme weather conditions with some loud noise.

Physical Demands:

The physical demands described here are representative of those that must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard reach, stoop kneel to install computer equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work and color vision to determine vehicle color.
• Light to heavy lifting required.
• Walks and stands for extensive periods
• Works in extreme weather conditions with some loud noise.

Travel:

Travel is not expected for this position.

FLSA Status/ Position Type/Expected Hours of Work/ and Salary Range:

• Exempt from state Classified System- Benefited
• Full Time
• Permanent
• 1.0 FTE
• Typical work hours are Monday through Friday, between 8:00am to 5:00 pm, and weekends/evenings as needed for special events.

Compensation

The hourly range is $20.68 to $22.84, plus a comprehensive benefits package.

Application Process

A complete application packet includes:

• Cover letter addressing interest and qualifications for the position
• Resume
• Names and contact information for three current, professional references

Application materials received by April 10, 2024, will receive full consideration. The position will remain open until filled.

The successful candidate will be required to submit original, official college transcripts, and pass a background check. 

About Fort Lewis College:

On a sage-brushed mesa overlooking downtown Durango and the La Plata Mountains, Fort Lewis College is Southwest Colorado’s premier public undergraduate research institution. With more than half of the 3,300 students identifying as people of color, FLC’s academic programming and campus life thrive on nurturing safe, diverse spaces for intellectual exploration and helping people achieve their career goals. A Native American-serving, Non-Tribal Institution, FLC is committed to promoting economic development in neighboring tribal communities and connecting students with the education they need to be the change in the world they want to see. Degree programs span the arts, business, education, health sciences, humanities, and social and natural sciences. Coursework builds on the natural, cultural, and historical resources found around the Four Corners region. Students work closely with faculty on research projects with real-world implications. Like the mountain town it resides in, FLC promotes a culture of work-life balance for students, faculty, and staff. Skyhawks enjoy unparalleled access to a healthy outdoor lifestyle thanks to 300 days of sunshine a year and more than 300 miles of hiking and biking trails in and around Durango

Notice to Prospective Employees:
 The Fort Lewis College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report.  The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:

• Fort Lewis College's alcohol and other drug policy
• Sexual assault policy
• Campus security policies
• Campus/community resources
• The Colorado Riot Offense Statute restriction on enrollment
• Where to find registered sex offender information
• Crime statistics for the previous three calendar years
• Reporting crimes

 
 The Campus Security Report can be accessed in two ways:
By going to the internet website at:   www.fortlewis.edu/AnnualSecurityReport Fort Lewis College Student Affairs Office will also provide a paper copy of the annual security report upon request.   You can reach them at (970) 247-7331.

Equal Opportunity
Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See www.fortlewis.edu/CARE.

Discrimination Questions?

Office of Compliance and Community Standards
David Pirrone, Director of Compliance
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182 djpirrone@fortlewis.edu

Questions about Title IX sex discrimination?    
Office of the Title IX Coordinator
Kate Suazo, Assistant Director of Compliance and Title IX Coordinator
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-6729 cmsuazo@fortlewis.edu

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations
Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email kpolens@fortlewis.edu at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.

ESSENTIAL FUNCTIONS:

• Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Recommending, selecting, and obtaining products and services, including prescriptions
• Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
• Managing medical records, charts, reports and correspondence



QUALIFICATIONS:

• At least one year of proven past experience helping customers
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and people—as well as awareness and understanding of others’ reactions
• Proven decision-making skills to choose the most appropriate course of action
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• Willingness to work non-traditional hours, including nights, weekends and holidays
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste



BENEFITS:

We offer competitive compensation in the pay range of $16-18 per hour along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more!

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Organization Overview:

Citi Market Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in people and their development. We are transforming and simplifying our operating model creating an exciting environment which encourages diversity of thought and inclusion. We are a dynamic, global and diverse Organisation, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative& Commodities Operations.

We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and

Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivs, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. Our Operations groups are core to the success of the Markets business and has significant impact across the lifecycle of a Trade. We partner extensively with a range of internal stakeholders including Front Office Sales and Trading Desks, Compliance, Legal, Finance and HR; alongside having significant interaction with our external client base, playing a key role in the overall client experience. We have a Client relationship group dedicated to overseeing the group service performance and strategic partnership for our top tier client base, where we play a key role in supporting our global clients to ensure they have a first class experience when doing business with Citi.

Our Digitization and Implementation group works alongside our Operations teams delivering automation solutions to solve for operational challenges. We partner with Citi’s innovation labs to drive optimization and overall play a pivotal role in enabling us to transform to achieve our target operating model.  Our Technology groups develop and implement a wide range of applications that support the Operations, Change, Design and Implementation groups in providing innovative products and solutions. We have re-imagined how to provide technology and service in our domain through the alignment of our team vision, culture, and aggressive retirement plan for legacy applications and adoption of a micro-based containerized cloud environment. We encourage our people to create, explore and be adventurous whilst taking measured risk, adopting safe practices to protect the firm. Data lineage and optimization is core to how we develop our eco system. We are growing our capabilities using artificial intelligence, natural language processing and machine learning. Our roles entail ensuring we operate in a robust control environment, whilst in a fast-paced workplace. We comply with global regulations and internal policies and adopt a proactive approach to identifying opportunities to reduce risk through the continuous evaluation of our controls; to protect our clients, the firm and our reputation.

We work closely with our external global peers, partners and regulators, and play an integral part in leading an agenda at the forefront to optimise and streamline processes, and drive strategy across our industry.

Job Background/context

Prime Brokerage Client Service sits within Citi Market Operations supporting the Prime Brokerage Business and is part of the overall Prime Finance middle office unit. The primary role is the responsibility of managing a number of the Prime Brokerage hedge fund clients.  The successful candidate will be the main point of contact for all operational queries for that hedge fund client base and they will interact closely with clients/administrators and internally across the Business, Middle Office and Operations.

Responsible for providing high service level operational client support for high focus Prime Brokerage clients as well as supporting the team manager in project work and ad-hoc requests assigned the team.The primary role will incorporate all aspects of Equity and Fixed Income Prime Brokerage operational client service – covering trade handling, free cash movements, fails management and client account queries.

This is a client-focused role with large volumes and quick turnarounds with an increasing focus on providing innovative value add services to increase the client experience, potential business revenue whilst reducing Manual Touchpoints (MTP’s) and driving operational efficiency.

Key Responsibilities

The successful candidate will carrying out the below BAU (Business As Usual) tasks.

• Main point of contact for client/administrator operational queries
• Trade handling across equity and fixed income PB, including trade capture, trade kick-outs, broker mapping and connectivity issue resolution with clients/administrators
• Management of client trade activity, liaising with settlements and clients to resolve any issues
• Management of client cash activity, authorisations, reporting and query resolution
• Review client cash balances / portfolios for operational issues
• Documentation and publication of MIS where required
• Completion of all daily processes and controls including ad-hoc tasks that may be assigned.
• Driving initiatives to reduce Manual Touch Points (MTP’s) for local and global team.
• Helping to maintain a culture and environment where processes, risks and controls are continually monitored, and potential risks escalated on a timely basis
• Helping to develop an effective control framework that fully meets audit, compliance and regulatory requirements; delivery of periodic presentations to external regulators as required.
• Contribute to the creation of an infrastructure and tool set that will effectively manage risk and service our clients to a high standard.

Person Specification

Key Characteristics

The successful candidate will also be required to demonstrate the necessary skills and experience to deliver on the below value add and service differentiators.

• Operational Expertise: demonstrate considerable understanding of  key operational functions such as Settlements, Reconciliations, Trade Support, Treasury and Corporate Actions
• Product Knowledge: demonstrate high-level knowledge and understanding of the Cash Equity and Fixed Income PB products.  A general knowledge of other PFD1 products such as Swap/Synthetic PB and Stock Lending is also highly desirable.
• Client Presentation:  An ability to be articulate, confident, intellectually agile and professional in appearance and manner so that the franchise is well represented. Team members should have the skillset to lead client meetings at hedge fund premises on topics such as Metric Pack presentation, Yearly/Half Year/Quarterly PB client service reviews or ad-hoc issue/resolution meetings. 
• Innovation/Creative Thinking: Each team member should offer creative and innovative solutions (based on their skills above) to client issues when they arise.  Members should also look to harness these innovation skills to develop a record of process improvement, procedure control strengthening and reduction of manual touch points (MTPs). 
• Business Liaison: Team members will partner with the business and Client Executive team to facilitate the following; New business pitches, smooth on-boarding of new clients, ad-hoc issue solution and product/platform capability questions.

Qualifications ,Experience and Skills:

• BS/BA degree or equivalent work experience preferred.
• Energetic, flexible, collaborative and proactive; a leader who can positively and productively add product impact to both strategic and tactical technology.
• Strong, influential communicator who is articulate and concise
• Strong risk management and control mindset
• Provides evaluative judgement based on analysis of factual information in complicated, unique and dynamic situations; draws on diverse range of internal and external sources.
• Self reliant, good problem solver, results orientated.
• Ability to establish and build trust with professionals throughout the business.
• Client Service experience essential, preferably within Prime Brokerage
• Solid understanding of life-cycle of trade processing for significant product type (Equity / Fixed Income / Derivatives). Includes trade capture, settlements and reconciliations for the Equity and Fixed Income Prime Brokerage area.
• Experience and understanding of cash payments, reconciliations and corporate actions preferable
• Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

WHO ARE WE

Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition.

Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.

POSITION SUMMARY

We are currently seeking a Customer Service Representative (CSR). The CSR Serves as the point of contact with external customers. This position processes sales orders, resolves customer requests, questions and complaints, and maintains positive relations with our customers.  The CSR will focus much of his/her attention on achieving 100% on-time delivery through proactive management of each sales order.

ESSENTIAL JOB RESPONSIBILITIES

• Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources.
• Customer focal for all customer questions, concerns and problem resolution
• Serves as liaison between the customer and various departments throughout facility
• Liaison between customers, plant personnel to facilitate flow of materials, tooling, paperwork, etc. in and between work centers to ensure 100% on-time delivery.
• Manages and coordinates customer short flows, AOG’s (aircraft on ground) including negotiating due dates when on-time delivery is in jeopardy
• Communicate with Production, scheduling, shipping and purchasing to acquire dates to report to customers.
• Proactively reviews all delivery schedules via system generated reports and customer portals
• Review customer sales orders – filter FAI orders, verify pricing on all orders, and verify lead time on sustaining orders.
• Manage incomplete PO’s with customers to ensure all information meets NADCAP and Sonaca North America requirements.
• Relay customer changes; address, locations, contacts, and other important information to proper personnel.
• Main contact and the resident expert for each assigned customer regarding issues such as: contract requirements and specific individual needs of the customers and/or their representatives, lead-times, etc.
• Review of all P.O.C.’s and new order entry reports and apply changes, or work with others as necessary, to determine required actions, if any. 
• Using ERP system to research and analyze customer situations
• Proactively review and manage delivery schedules:
• Maintain a hands-on approach to status and handle delinquencies; know where they are within the plant and the projected delivery date. Status to the customer will be done in the format they request or that they agree upon.
• Identify potential problems, analyze and propose alternatives for resolution for any issues that may jeopardize on-time delivery. Request, charge and track expedite costs as required.
• Coordinates the efficient flow of product through the manufacturing process
• Utilizes capacity management techniques to maximize throughput and reduce constraints to perform processes necessary to efficiently meet the customer’s demand
• Depending on the needs of the site location working from, may review, manage, and execute orders to manufacturing to support customer demands
• Continually work to build a long-term relationship with the customer
• This is a role of “goodwill ambassador”, as well as acting as liaison and problem solver.
• Works independently under minimal supervision.
• Function as a productive, contributing and responsible member of his/her work team.
• Cross train and support customer service team objectives as required.
• Is familiar with all job tools available and applicable to the job and the plant including standard procedures and work instructions.
• In all actions, supports the Quality Policy, Mission Statement and other policies and procedures by supporting our commitment to total customer satisfaction, quality products and services, lean processes, continuous improvement, on-time delivery, safety, teaming, individual accountability and respect for people.
• May occasionally work in another facility to accommodate customer requirements and/or adjust for variation in work flow within the company.

EDUCATION AND EXPERIENCES

• Minimum of 4 years’ experience in customer service in manufacturing or related industry. Aerospace experience preferred. Background in manufacturing environment preferred. 
• Associate degree or high school diploma with equivalent years of experience in customer service, engineering, or materials management required.
• Experience with Microsoft Office; Outlook, Word, Excel, and PowerPoint. 
• Experience with SAP or other another like ERP systems.
• Ability to develop win-win relationships with customers.
• Ability to work effectively in a team based environment.
• Ability to effectively present information and respond to questions one-on-one from groups or individuals.
• Ability to solve practical problems, utilizing standard operating procedures.
• Ability to interpret information furnished in written, oral and/or diagram form, to determine the best course of action among various alternatives.
• Must have good analytical skills.
• Must be well organized, can prioritize, maintain focus and follow through.
• Understanding of process flows, lead-times and lean principles in a manufacturing environment.
• Knowledge of all Production Control functions.
• Ability to learn each product line’s capabilities and limitations.

WHY CHOOSE SONACA NORTH AMERICA?

We take care of our people.

• 401(k) retirement savings plan with a percentage company-match contribution
• Competitive wages
• Paid holidays
• Paid time off
• Medical, dental, vision, life, and accidental insurance
• Short-term disability
• Long-term disability
• Employee assistance plan — for access to counseling, consulting and other community resources
• Wellness program
• Tuition assistance

Subject to eligibility, terms, and conditions

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties may differ from those outlined in the job description and other duties, as assigned, may be required. This document does not create an employment contract. Employees of the Company are employed on an “at will” basis and may be terminated at any time.

Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America‘s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.

Sonaca North America is an E-Verify Employer.

Sonaca North America is an Equal Employment Opportunity/Affirmative Action/Disability/Veterans Employer

NOTICE ON FRAUDULENT JOB OFFERS

It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”).

This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information.  The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process. 

Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.

Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com.

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

• Serve as administrative officer on investment management, individual retirement and custody accounts with $1MM- $5MM in investable assets
• Work with Private Bank Team to handle all aspects of client administration
• Work with Private Bank Team to identify fiduciary opportunities to transition the relationship to the Trust Advisor
• Work with Private Bank Team to be an expert in Individual Retirement Accounts both Traditional and ROTH
• Service 250 households comprised of approximately 600 accounts

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Client Service:
      - Frequent direct communication with clients- email and phone communication
      - Receive direct and indirect client requests
      - Resolve client service issue
      - Complaint resolution
      - Documentation requirements
• Coordinate with Middle Office on: Account Opening, Cash transactions, and Asset transfers
• Sales and Service Activity: Actively participate in Life 360 and CRM to ensure overall Private Bank team is aware of client situation

MINIMUM KNOWLEDGE, SKILLS AND ABILITES REQUIRED:

• Bachelor’s degree strongly preferred; or Minimum 3 years  of client service experience
• Professional communication skills
• Knowledge of investment management account types, basic, estate planning principles and financial planning
• Effective time management skills and ability to multi-task
• Strong client experience skills internally and externally, Ability to work in team environment

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you!

Excited to learn more? If so, then this could be the role for you! 

LPL Financial (Nasdaq: LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around. Today, LPL is a leader* in the markets we serve, supporting more than 20,000 financial advisors, 1,100+ institution-based investment programs and 450 independent RIA firms nationwide. We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor. At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors, so they can take care of their clients.

Job Overview:

The new Manager, Service Center will manage 10 - 15 staff in LPL Financial New Advisor Care Team. New Advisor Care is the first point of contact for LPL Financial Advisors who have inquiries related to accounts that converted over from their previous broker/dealer firm.  The Manager position will oversee staff on the New Advisor Care Team.  The ideal candidate would have experience managing an Advisor Support call center team.
 

Responsibilities:

• Handle Financial Advisor immediate escalations needing management contact and advanced support issues.
• Monitor, coach, set performance goals, and motivate staff. Help frontline agents with questions from advisors and office staff.
• Assist in the training process of support staff.
• Track their training progress and decide when they have reached milestones to move them to the next level of training.
• Administrative management duties: timecard approvals, interviews, review time off requests, track attendance, etc.
• Conduct daily huddles via WebEx to ensure consistent communication wit

• Embrace advisor feedback and seek to identify ways to improve advisor experience
• Regularly exercise discretion and business judgment
• Provide superior customer service to large base of financial advisors by handling incoming phone calls when needed including escalations.
• Ensure staff are adhering to assigned shifts and completing work in a timely manner

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team-oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

• 3-5 Years of demonstrated leadership/management experience leading a high-volume Call Center, preferably in a financial services environment.
• 3-5 Years of demonstrated Customer Service experience, preferably in a high-volume incoming phone call environment.
• 3-5 Years of experience in a team member development/training role.
• Demonstrated experience resolving customer issues, including managing escalated issues as needed.

Core Competencies:

• Must be flexible to work varying schedules and hours as needed.
• Strong oral and written communication skills and the ability to work independently are required to identify problems and implement solutions in a team environment.
• Effectiveness in this role requires strong leadership abilities as well as a solid working knowledge of LPL policies and procedures.

Preferences:

• 3 + years of financial services experience
• Series 99 (https://www.finra.org/industry/series99) or can complete within 90 days of employment.

Pay Range:

Why LPL? 

At LPL, we believe that objective financial guidance is a fundamental need for everyone. As the nation’s leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services. We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.

We are one team on one mission. We take care of our advisors, so they can take care of their clients.

Because our company is not too big and not too small, you can seize the opportunity to make a real impact. We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees. We also care for our communities, and we encourage our employees to do the same. This creates an environment in which you can do your best work.

Want to hear from our employees on what it’s like to work at LPL?  Watch this!

We take social responsibility seriously. Learn more here

Want to see info on our benefits?  Learn more here

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

Hiring Immediately! 

Pay: $15+/hr

• Store Hours - Monday through Saturday 7AM-8PM; Sunday 9AM-6PM

• Holidays Off - We are CLOSED on Thanksgiving, Christmas, New Year's Day and Easter.

• Advancement - High internal promotion rate and development programs available! 

Gordon Food Service prides ourselves on the competitive wages and benefits offered: 

• Profit Sharing and 401(k) Plan 

• Employee Assistance Programs 

• ComPsych 24/7 Mental Health Support 

• Employee Discounts - 10% off your purchases 

• Beneplace Discount Program 

​

Eligible employees can also take advantage of: 

• Affordable Health Insurance

• Prescription, Dental and Vision Insurance 

• Short Term and Long Term Disability Insurance 

• PTO and Flex time 

• Bright Horizons Child and Elder Care

• Company Note Savings Program 

• 12 Week - 100% Paid Maternity Leave 

• Free Health Management Resources and Programs

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title:

Cost Center:

Scheduled Weekly Hours:

Employee Type:

Work Shift:

Job Description:

CENTRAL SERVICE TECHNICIAN I:

JOB SUMMARY

The Central Service Technician (CST) I is responsible for receiving, cleaning, decontaminating, assembling and disinfecting and/or sterilizing reusable medical and surgical devices for safe and effective patient care for various hospital and clinic departments.  The CST I must process and distribute instruments, patient care equipment and other medical devices in an accurate, timely and dependable manner to enhance the quality of patient care.   The CST I is knowledgeable and adheres to regulations, standards and recommended practices for the Sterile Processing department.   

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: High school diploma or equivalent.

Preferred/Optional: None

EXPERIENCE 

Minimum Required: None

Preferred/Optional: Sterile Processing Dept. experience.

CERTIFICATIONS/LICENSES 

The following licensure(s), certification(s), registration(s), etc., are required for this position.  Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required:

Basic Life Support (BLS) certification awarded by the American Heart Association (AHA) within three months of hire.

Preferred/Optional: Currently enrolled in/attending/completed an accredited HSPA (Healthcare Sterile Processing Association) or CBSPD (Certification Board for Sterile Processing and Distribution) sterile processing technician program. Basic Life Support (BLS) certification awarded by the American Heart Association (AHA).

CENTRAL SERVICE TECHNICIAN II:

JOB SUMMARY

The Central Service Technician (CST) II is responsible for receiving, cleaning, decontaminating, assembling and disinfecting and/or sterilizing reusable medical and surgical devices for safe and effective patient care for various hospital and clinic departments.  The CST II must process and distribute instruments, patient care equipment and other medical devices in an accurate, timely and dependable manner to enhance the quality of patient care.   The CST II is knowledgeable and adheres to regulations, standards and recommended practices for the Sterile Processing department.  The Central Service Technician II serves as a Sterile Processing subject matter resource, assisting with training and education, quality and infection control and process and product maintenance, tracking, recording, and improvements.

JOB QUALIFICATIONS

EDUCATION

For positions requiring education beyond a high school diploma or equivalent, educational qualifications must be from an institution whose accreditation is recognized by the Council for Higher Education and Accreditation.

Minimum Required: High school diploma or equivalent.

Preferred/Optional: None

EXPERIENCE 

Minimum Required: Sterile Processing experience.

Preferred/Optional: Three years central sterile experience.

CERTIFICATIONS/LICENSES 

The following licensure(s), certification(s), registration(s), etc., are required for this position.  Licenses with restrictions are subject to review to determine if restrictions are substantially related to the position.

Minimum Required:

Certification from Healthcare Sterile Processing Association (HSPA) as a Certified Registered Central Sterile Technician (CRCST) or Certification Board for Sterile Processing and Distribution (CBSPD) sterile processing technician program or equivalent military training. Basic Life Support (BLS) certification awarded by the American Heart Association (AHA).

Preferred/Optional: None

Marshfield Clinic Health System is committed to enriching the lives of others through accessible, affordable and compassionate healthcare.  Successful applicants will listen, serve and put the needs of patients and customers first.

At Marshfield Clinic Health System, we are fully committed to addressing health equity, diversity and inclusion for our employees and providers, our patients, and the communities we serve. We believe that every individual should have the opportunity to attain their highest level of health. We embrace diversity and welcome differences in who we are and how we think. We believe that any individual or group should feel welcomed, respected and valued. View our Equity and Inclusion Statement here.

Exclusion From Federal Programs: Employee may not at any time have been or be excluded from participation in any federally funded program, including Medicare and Medicaid.  This is a condition of employment.  Employee must immediately notify his/her manager or the Health System’s Compliance Officer if he/she is threatened with exclusion or becomes excluded from any federally funded program.

Marshfield Clinic Health System is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.