Total 201 customer service job vacancies in bristol bs16 9lh

Service Care Solutions are currently recruiting for a Substance Misuse Nurse, you must deliver high standards of Nursing care for the treatment and support of Substance dependency. You must also be able to provide high-quality clinical assessments and treatment to Substance dependants clients in a residential setting, working in a multi-disciplinary team.

Our client's vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

Key role and responsibilities for a Substance Misuse Nurse;

• Support for Drug and Alcohol users with complex needs as part of a 12 step programme
• Liaise with other professionals and members of the wider multidisciplinary treatment team
• Provide interventions
• Promote Health and Well-Being of client and maintain a safe, caring therapeutic environment
• Undertake initial health assessment on admission to include Mental Health and Substance Misuse history

Minimum requirements for a Substance Misuse Nurse;

• Nurse Qualification - RMN with UK Registration
• Ability to work with the 12 Step Programme (Recovery Model)
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

What we offer for a Substance Misuse Nurse;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Substance Misuse Nurse role please send us your CV by clicking 'apply now'!

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Worker. As a Recovery Worker you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Our Client's Values;

Care.
People are at the heart of everything we do. We want the best for everyone we work with.

Be human.
We are accessible, genuine and humble. Always learning.

Do the right thing.
We're open, honest and inclusive. We get things done.

Key role and responsibilities for a Recovery Worker;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Worker;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Worker;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Worker role please send us your CV by clicking 'apply now'!

Job Title: Machine Tool Service Engineer
Location: Bristol
Salary: £35,000 to £40,000 per annum
Hours: Monday to Friday, 8:30am to 5pm

Our client is looking for a Machine Tool Service Engineer, due to continued company expansion. They are seeking someone who has previous experience working on CNC control systems.

Benefits:
* Use of service van
* Bonus scheme
* Pension scheme
* 5 weeks annual leave, plus statutory holidays

Your day-to-day duties will include the following:
* Decommission machinery on customers sites.
* Install machinery for customers.
* Resolve breakdowns and service machinery.
* Help power machinery & identify any issues on customer's receipt.

You will need the following skills & experience:
* Ideally apprentice trained or time served experience.
* Mechanical and/or electrical qualifications and experience.
* Ability to fault find on machine tools or industrial plant systems (including CNC Controls)
* Hydraulics & pneumatics experience

About us:
Workforce Engineering & Technical Services team provides professional services placing people into the Engineering, Technical, Manufacturing, and Logistics sectors. We place in-demand people across the breadth of the industry from skilled shop floor personnel and specialist engineers to Supervisory and Management positions. Our consultants are from your industry and will have a good understanding of your skills and advise best on your next step!!

We are always searching for the best talent, so if you know anyone, why not recommend someone to one of our professional teams who will be more than happy to help.

JB1

JOB TITLE: Service Engineer - Materials Handing

SALARY: £30,000 - £35,000 + Overtime + Quarterly Bonus + Annual Bonus + Company Van

The COMPANY
Our well established Client have over 20 years experience They have earned a deserved reputation for the quality of both their products and service for the handling industry. They offer a myriad of solutions but their core products include Manual Pallet Trucks, Electric Pallet Trucks/Stackers/Pickers, Aluminium Sack Trucks, etc. They pride themselves in being a one-stop-shop for their customers and in their passion & commitment to always working to the highest standards.

The ROLE
Field Service Engineer is a key role within the business which is responsible for on-site repairs and breakdowns of electric/manual pallet trucks, stackers and order pickers. Ensuring customer care levels are of the highest standards and the department runs efficiently and effectively.

Key Responsibilities:

* Basic troubleshooting, installation, maintenance and repair of equipment.
* Preventative Maintenance.
* Managing repair parts.
* Filling out customer service logs and internal service records.
* Maintaining tools and test equipment and ensuring they are properly calibrated.
Basically the successful Field Service Engineer visits clients sites to repair/maintain their range of material handling products.

The CANDIDATE
Our client is looking for a Field Service Engineer possessing the following skills and attributes.
* Previous experience of working with technical equipment
* Ability to work in a technical environment - an understanding of parts
* Working to high levels of customer service
* Experience of working with people
* Excellent problem solving and critical analysis skills with attention to detail
* Take pride in the work you do
* Full driving licence
Experience of repairing manual handling equipment, although advantageous, is not required as full training will be given to the right technically adroit person.

ALTERNATIVE JOB TITLES: Service Engineer, Field Service- Manual Handling
LOCATION: South West
Good locations for this role include;
Bristol
Bath
Gloucester
Swindon
Cheltenham
Weston-super-Mare
Glastonbury
Bridgwater
Shepton Mallet
Winscombe
Cheddar
Yate
Keynsham
Pucklechurch

CONTRACT: Permanent



Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INDE1

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

1. To take management and leadership responsibility for the operational delivery of services within the designated service area. 2. To manage the capacity of the service using established tools and techniques including entry and exit criteria, and highlight underlying issues to the Area Manager. 3. To manage the performance of the service in line with defined measures contained within the LOCALITY Balanced Scorecard and associated processes. This includes information management and timely and accurate data entry at team level. 4. To work closely with acute care colleagues to ensure seamless delivery of the pathway of services within the local area, addressing bottlenecks and working collaboratively to find solutions, which improve patient flow and experience. 5. To represent the Trust professionally and positively at all times, with staff, local partners, service users and carers. 6. To contribute to the development of a Service Strategy for Locality services at a local level in line with Locality objectives. 7. To contribute to the Integrated Business Plan for the Area and Locality as part of the Locality. 8. To contribute to the Area Integrated Governance structure and objectives and to establish clear and effective mechanisms to ensure ownership of governance at all levels throughout the Service area. 9. To deliver operational services in line with national, Trust and Locality strategic objectives and policies. 10. To liaise with service users, carers, staff and partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments. 11. To be responsible for the delivery of Health and Safety responsibilities as required by statute, regulation, legal obligation and Trust policies within the service area. 12. To ensure full compliance of all staff within the service with key mechanisms to support the clinical delivery of service including the Integrated Care Programme Approach and/or Single Assessment Process, Records Management, Health and Social Care data entry, Incident reporting, Serious Untoward Incident Review and Complaints. 13. To implement and monitor effective processes for the line management of staff including: Agreeing and maintaining appropriate team/ward establishments, caseload management, controlling use of overtime, bank and agency and ensuring processes are undertaken for recruitment, induction, objective setting, appraisal, supervision, rostering, vacancy management, absence management, investigations and grievances. 14. To ensure staff compliance with Safeguarding processes to protect Users, Carers and Vulnerable Adults. 15. To ensure compliance with legal and statutory duties related to Mental Health Act, Mental Capacity Act, Police and Criminal Evidence Act. 16. To manage the allocated budget for the service area within Trust Standing Financial Instructions, delivering key financial planning actions at key stages of the cycle and delivering financial sustainability through achievement of financial balance. 17. To manage the performance of individuals and teams required to ensure the clear delivery of Trust, Divisional, Locality and service area objectives. 18. To implement strategies for Divisional/Locality workforce planning and staff development within the service area. 19. To contribute to the leadership of service area redesign promoting the development of practice in line with national policies and evidence base. 20. To ensure involvement of the team leaders in service area planning, delivery, choice, and governance including the maintenance of links with key groups/networks. 21. To ensure that services are planned and delivered with sensitivity to the diversity of the communities it serves. 22. To contribute towards the management of identified projects within the service area. 23. To undertake investigations of serious untoward incidents, complaints, disciplinaries and grievances. 24. To maintain effective communication with Staff, Unions, Service Users and Carers. 25. To ensure that meaningful staff involvement takes place within the service area in order that commitment and ownership are maximised and staff have the opportunity, where possible, to influence service provision. 26. To contribute to the maintenance of the Trust estate from which Locality services are delivered. Engaging with hotel services management structures to ensure, facilities management, building maintenance, transport, medical devices and waste management objectives at Area and Service area levels are achieved. 27. To contribute to the development of information packs, contingency plans, in and out of hours responses to unplanned events such as pandemic flu, winter challenges, estate disaster. 28. To contribute to the provision of an out of hours on call rota.

Funeral Service Crew - 12 Months Fixed Term Contract
£12.40 per hour plus benefits
Part time 20 hours per week, 4 hours per day 5 days per week, working various shifts Monday to Friday 8am-8pm - as part of this role, you'll also be part of the on call rota
Bristol BS30 8FR


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We are recruiting Guest Services Ambassador to join our Rapport team at one of our prestigious client offices in Bristol. The client is one of the Big Four Accountancy firms in the world, and you will play a crucial role in delivering a 5* memorable experience to our clients, guests, visitors, and key stakeholders, covering the operation of all client floors and hospitality areas.

This is a full-time, permanent role (40 hours per week/8 hours per day), working on a shift rota basis from Monday to Friday between 7:30 AM and 6 PM. Overtime may be required on occasion of events as per business needs.

The Guest Services Ambassador is a “hands on” and proactive role that requires a character that actively seeks opportunities to improve efficiencies and enhance the overall business environment. The role will specialise in the external client experience, from the ground floor to the meeting room.

Main responsibilities

Providing excellent service to clients and guests alike, ensuring duties are carried out to the highest of standards
Overseeing client reception and provide office support throughout the business
Building rapport within the business, being a point of contact for office support
Managing any client bookings, hospitality requests, overseeing on site café
Managing vending and coffee machines, including their cleaning and replenishment
Setting up meeting rooms, servicing and clearing down of all working meals and fine dining
Stock taking procedures
Light cleaning duties
The ideal candidate will

Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Be an up-beat team player with integrity and a can-do attitude
Demonstrate passion about delivering great service and taking responsibility for their contribution to the team
Have excellent communication skills, the ability to work as part of the team and create rapport with key stakeholders
Be innovative, proactive, flexible, adaptable in their approach, results-oriented with great attention to detail and the ambition to motivate and develop the team and the self.
Some of our benefits include:

Exclusive travel discounts with TUI, Expedia, Booking.com and many more
Save money on your groceries with discounts on Tesco, Sainsbury’s, Morrisons and other major brands
A wide range of offers dedicated to improving your personal finances for a more secure future, including life assurance cover
Regular emails filled with the best discounts and savings available
Receive cash rewards every time you spend and use them on a wide range of brands
Financial rewards - for recommending your friends and family and/or even when you bring new business to us (legitimate qualified sales leads)
Contributory pension scheme
Access to wellness programs to promote the mental health and well-being of our Ambassadors
Employee Assistance Program to guide and support our team members
Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
Learning & development opportunities to support your personal and professional development and growth
WOW Awards to celebrate our brilliant Ambassadors nominated for their exceptional service by our guests and clients
One Paid Day for Charity Work
Why Rapport?

Our people come first, and we are committed to developing you and offering a number of fantastic professional and personal development opportunities. We have a suite of over 50 training workshops and a number of Leadership programmes to support you with your development and career progression within Rapport.

We are committed to equality of opportunity and inclusion within the workplace, and we celebrate everyone’s differences and diverse backgrounds. We have created a number of Employee Networks as part of our “Be Yourself at Rapport” programme, to create a safe space for our Ambassadors to connect and collaborate, ensuring we champion diversity and inclusion in all that we do.

Our Ambassadors’ mental and physical wellbeing is very important to us, and we continue to have a real focus on providing the varied support and initiatives for our teams to get involved in.

Rapport is also a Disability Confident Employer, and we have a number of partnerships with external organisations providing job opportunities within the company for people with special educational needs and disabilities.

About the Company

Rapport is an award winning, specialist company that provides corporate organisations with a range of fully managed front and back of house guest services. Our tailored services are provided to clients in all major cities in the UK and Ireland and in key locations in the US and Hong Kong.

We are very proud to count some of the UK’s most forward-thinking, blue-chip companies as our clients, from small boutique firms to large multi-site international corporations, all with a common goal to provide excellent Customer Service.

Our most prestigious awards include:

In the 2021 ‘Best Companies to work for’ awards, Rapport was recognised as being the Best Company to Work for in the U.K. Business Services Sector, Rapport was recognised as the second Best (Large) Company to Work for in the UK and third Best Company to Work for in London (all categories and company sizes).
We were awarded three stars from ‘Best Companies’, their ultimate accolade, in 2021 signifying a ‘World Class’ company.
Top 30 Best Places to Work in Hospitality in 2021 winner.

Proud member of the Disability Confident employer scheme

Service Sister / Charge Nurse
Wales and West Acute Transport for Children Service(WATCh)
Band 7
1.0 WTE Permanent Post

This is an exciting opportunity to become a member of the WATCh Service as the Service Sister / Charge Nurse. The successful applicant will join an experienced, innovative, and passionate team that is continuously striving for improvement. The post has existed for less than one year, so it is still evolving.

WATCh is one of 12 Paediatric Critical Care Transport Services in the UK that covers one of the largest geographical areas. This 24 hour Service is commissioned to provide advice and where necessary the transport of critically ill children from the 22 district general hospitals in South Wales and South West England. WATCh works in collaboration with the Tertiary Children’s Hospitals in Bristol and Cardiff to ensure that all children have access to specialist care.

The post has a mix of clinical and non-clinical duties to allow the post holder to maintain their clinical skills and clinical credibility. The post holder will work closely with the Lead Nurse and the Clinical Lead to deliver the day-to-day operational / logistical and strategic management of the Service, whilst acting as a resource for the clinical and non-clinical team members. As a senior member of the team they will be expected to contribute to Quality Improvement projects, deliver change and disseminate best practice.

The post holder will need to demonstrate natural leadership skills and be a role model for the team and, when required, will be delegated responsibility for the service in the absence of the Lead Nurse. The role will also contribute to the out of hours, senior nurse, on call rota.

Applicantsmust have significant post registration experience in Paediatric Critical Care or a related speciality, as well as Band 6 / 7 experience within a paediatric or neonatal critical care transport service.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.


This advert closes on Sunday 8 Sep 2024

Proud member of the Disability Confident employer scheme

We’re hiring for Support Workers in Clevedon

Do you enjoy working with children and young adults?

We’re looking for outgoing, active and dynamic individuals with a can-do attitude and a desire to help someone live a full life!

As a children and young adult support worker, you’ll be flexible to support across a week. This can include weekends, support after school and in the school holidays. Lots of fun and engaging activities are planned for the people we support such as surfing, BBQ beach days and swimming.

The support you provide will be centred around each person’s values, preferences and needs which could include taking someone for a sports lesson or help parents during the school holidays. You may need to support with personal care and medication needs.

No day is ever the same, visit our website for more information.

Full UK driving license required.

Benefits:

• Sleep-ins paid at £60 extra (basic salary £12.44 - £12.70p/h) 

• Full training to gain the nationally recognised Care Certificate. 

• Time to complete training is paid

• We cover the cost of DBS checks 

• Rota's are planned in advance. 

• Successfully 'recommend a friend' to join us and you'll receive a thank-you payment 

You will:

• Have good communication skills  

• Have a positive and patient approach

• Be resilient and respect people’s differences

• Be able to build professional relationships

• Be a confident problem solver and creative thinker

• Work well as part of a team

• If you have experience of working with children or young people, that’s even better.

Your responsibilities:

• To empower the people, we support to live the lives they want to lead

• To develop daily living skills.

• Support the people we support to access their communities for socialisation, employment, training or friendships

• To contribute to, develop and implement the individuals care plans.

• To communicate effectively and professionally with people we support, their family members, and external professionals.

• Maintain the health needs of the individuals we support

Brandon exists to enable children, young people and adults with a learning disability, autism, or both, to live life in the way they choose. We provide high-quality, individualised support to around 1,600 people and have a staff team of over 2,000. Operating across southern England and London, support is provided by a widely dispersed workforce, including public spaces and the homes of the people we support.

NS_BT

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The purpose of the Estates Project Manager role is to support the Head of Property Investment to deliver and/or maintain an effective, efficient and sustainable estates portfolio supporting the needs of Corporate and Frontline Business Functions. The post-holder will report to the Estates Programme Manager (Senior Executive Officer) and will lead the delivery of small and medium sized property works projects. This may include major refurbishments, maintenance, Net Zero schemes and new build projects.

We manage the front-line visibility of properties that deliver services, such as driving test centres and enforcement road check sites. We will entrust you to work autonomously and oversee projects single-handedly, which will include managing the financial aspects and working within agreed budgets. You will work with a wide range of clients and service providers on a diverse Estates portfolio, supporting our commitment to putting our customers at the heart of everything we do.

Responsibilities include, but are not limited to:

Identify building/property related works and/or customer requirements, making recommendations and assessing priorities.
Responsible for interpreting requirements and translating into a concise and accurate Client Brief for issue to external Service Providers.
Be the Subject Matter Expert for property maintenance, project/works delivery and Construction Design and Management Regulations (CDM 2015).
Assess risks and issues and recommend solutions to protect/maintain building assets.

Liaise with a wide range of stakeholders, both internal to the organisation and external, including:Medical Staff Multidisciplinary Teams (Community or Inpatient) Services Users and Carers Health and Social Care teams Third sector/voluntary agencies Community groups and local authority provision Other statutory agencies e.g. Police, Ministry of Justice etc. Providing secretarial support to named Medical Staff/management team.Utilise written and verbal communication skills to connect with a wide range of people, including outside agencies, requiring tact and persuasive skills where there may be barriers to understanding or agreement.The arranging and negotiation of various meetings including those with other agency involvement. Negotiating diary conflicts and competing priorities as appropriate.Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc.Provide and receive routine and complicated information, including dealing with enquiries from external stakeholders and the public. This may include sensitive information. The provision of and updating of service user notes, collation of information for transfer of care etc. Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective.Facilitating the administration processes for the Team meeting.To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items. To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner. Exercise judgement when dealing with patient/service user enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc. Escalating issues to the Lead Clinical Services Administrator as appropriate. Arrange meetings and appointments for members of the team including the scheduling ofConsultant Clinic Appointments, Tribunals, Room Bookings, or other bookings as required. Arranging and rearranging as appropriate clinics, appointments etc.Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the Rio system. The post holder will order stationery and other necessary items for the team via the procurement. system. May be responsible for petty cash float/handling. Supporting the induction of new staff members as required.Produce confidential correspondence and reports on a frequent basis.Supporting the Team/Service Manager with the Administration of meeting, RCAs, investigations etc. Maintain efficient and effective electronic filing system/, Internet, Intranet, patient records to access and extract information as needed.Take and distribute formal minutes as necessary. Clerical duties including photocopying and scanning. Undertake surveys or audits as necessary to own work. May be asked to contribute to audit and research projects within the service to inform service development and standards Provide cover for colleagues when and where necessary. Plans own workload to ensure that weekly, monthly, quarterly and annual tasks are met. Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately. Assist patients during incidental contact, to provide non-clinical advice or information to patients/relatives or carers.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. This vacancy will close at 23:59 on Sunday 1st September 2024. Interviews are anticipated to be held on week commencing 16th September subject to confirmation. For informal enquiries please contact Christopher Philips, Head of Hospital Customer Services at christopher.philips@nhsbt.nhs.uk.

Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process. This vacancy will close at 23:59 on Sunday 1st September 2024. Interviews are anticipated to be held on week commencing 16th September subject to confirmation. For informal enquiries please contact Christopher Philips, Head of Hospital Customer Services at christopher.philips@nhsbt.nhs.uk.

Are you passionate about providing a great service?

Can you confidently analyse data to inform decision making?

Do you have an engaging and positive manner?

If so, this is a fantastic opportunity to join the Driver and Vehicle Standards Agency and we'd love to hear from you!

As a Learning & Development Planning & Logistics Officer, you will support the effective and efficient planning and logistics for Learning & Development (L&D). To achieve this, you will ensure that the right resources and in the right place, at the right time.

You will ensure that equipment is fit for purpose, by supporting the production of learning delivery plans, resource plans and DVSAs collective annual plan, in alignment with the financial bidding process with confirmed courses ahead of each quarter.

You will support Management Information (MI) reporting from the Learning Management System (LMS) and other systems to enable decision making. You will collaborate with L&D and People Directorate colleagues to enable planning, administration and logistics for L&D on behalf of the business.

Responsibilities include but are not limited to

• Planning ‘Specialist Trainer Support’ resource into the overall L&D delivery plan.
• Ensuring that learning materials, key documents and equipment are available across learning sites based on the plan.
• Producing MI and analytics from respective L&D sources.
• Administering training applications in accordance with policy and procedures.
• Coordinating meetings, along with agendas and relevant documentation.

For more information about the role and responsibilities please see the attached Candidate Pack.