Total 54 customer service job vacancies in brighton bn2 3ew

Are you a Clinical Service Manager or Ward Manager (Senior Mental Health Nurse) looking for a new opportunity to work in an organisation that will help you to develop and achieve your goals to become the best you can be? If so, join our team at Brighton & Hove Clinic.

As the Clinical Services Manager, you will liaise with all members of staff and stakeholders to deliver a service-aligned to an outstanding outcome within the CQC regulatory agenda, and act as a clinical and operational expert for clinical services, ensuring exceptional care is delivered and staff are supported.

As a senior member of Brighton & Hove Clinic, you will manage the effective implementation of clinical interventions and treatment designed to enhance the operation and quality of clinical services evaluating through clinical governance and audit.

Your responsibilities will include

• Managing and developing a highly skilled and motivated workforce through recruitment, selection, development and performance management processes.
• Managing the delivery of the clinical services business plan ensuring the effective and efficient management and control of staffing, budgets, materials and equipment.
• Supporting and contributing to the maintenance of the business relationships liaising with referrers and prospective purchasers.
• Promoting an effective working relationship across the multidisciplinary teams.
• Contributes to the development of Elysium policies, procedures, processes and initiatives.
• Ensuring clinical services comply with statutory regulations and current legislation meet quality standards and deliver against key performance indicators.
• Ensuring site objectives are being met and encouraging a high quality of service to attract new service users.

To be successful in this role

• A relevant professional qualification and recognised post-registration qualification
• Full membership/accreditation with a relevant professional institution
• A detailed understanding of statutory regulations
• Financial and people management skills
• Relevant experience including previous supervisory/managerial experience for a group of professional staff.

What you will get

• Annual salary of £60,000
• The equivalent of 33 days annual leave inc. Bank Holidays – plus your birthday off!
• Free meals and subsidized parking
• Wellbeing support and activities to help you maintain a great work-life balance
• Career development and training to help you achieve your career goals
• Pension contribution to secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time

About your next employer

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person’s individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

ob Description

Are you skilled in repairs and maintenance work? Do you have expertise in plumbing or carpentry? We are looking for a talented Multi Trade Technician to join our team in Brighton. This role comes with the benefit of a company van for work purposes.

As a key member of our Direct Repairs department, you will be instrumental in providing high-quality property services. Your role will involve managing repairs from start to finish, supporting team members, and ensuring that our services meet the highest standards.

Key Responsibilities:

• Conduct repairs and maintenance across various properties.
• Provide guidance and support to team members.
• Ensure high-quality work delivery as specified in orders.
• Maximize first-time fix rates and meet appointment objectives.
• Enhance resident satisfaction with efficient service.
• Adhere to health and safety best practices in all operations.

Requirements:

• Proven experience in the Housing, Maintenance, or Construction industry.
• Relevant trade qualification and/or experience in building maintenance and repairs.
• Thorough understanding of health and safety statutory obligations and good practices.
• Valid UK driving license and ability to travel between sites and offices across regions.

In your supporting statement, please address how you meet each of the above criteria, providing real examples.

Benefits:

• Competitive pension scheme
• Life assurance
• Healthcare cash plan
• Eyecare & dental coverage
• Birthday leave
• Retail discounts
• Cycle to work scheme
• Buy & sell annual leave
• Season ticket loan
• In-house academy & career development

About us.

we place our residents at the heart of everything we do. As one of the largest housing providers in the UK, we manage over 77,000 homes, serving more than 167,000 people. We believe in the power of safe, secure, and affordable homes to transform lives.

Apply Now

If you wish to apply, you can send your CV direct to this advert, call John on 01772208967 or email me at john.neary@servicecare.org.uk for a discussion about this job.

• Job Title: Customer Service Lead
• Location: Brighton (Hybrid) 3 days in office 2 days at home
• Salary: Based on experience
• Working Hours: 9am-5pm
• Job Type: 12 Month contract

HRGO Recruitment are looking for a experienced Customer Service Team Leader for a 12 month contract for one of the most fastest growing, most impressive new brands in the quality nail beauty industry.

You will ensure, structure, discipline, and results in all aspects of our customer services, maintaining an already established environment in which the team can excel.

You will report to the Head of UK Customer Experience and lead the Customer Services team (a team of 4) who represent the brand to customers across all of our channels, and online daily; feeding back issues to ensure constant service improvement and customer satisfaction.

This role is hybrid with at least 2 days a week in the Brighton HQ. This is role is to cover maternity leave and so you will lead, support and develop the team, whilst maintaining a unified team of professionals, and lead them to carry out the best service in line with the strategy set out by the Head of Customer Experience.

Responsibilities

• Be aware of all the customer issues of the day and how the Customer Services team are responding to them. Listen/read, absorb, understand what the market is saying and feedback to senior colleagues around the business.
• Be the escalation point for complaints and working on resolutions to avoid further escalation.
• Reviews and approves staffing schedules/time off to ensure staffing meets demand.
• Work closely with key stakeholders to ensure seamless experience for the end customer.
• Hire and train new Customer Service Specialists as well as assessing the training needs of the customer service team (interview through to embedding of team).
• Working with the Head of UK Customer Experience to identify and implement process improvements across the CS team.
• Lead customer service projects through effective project management and leadership.
• Lead and participate in customer retention and registration campaigns.

About you:

The CS team always put the customer first and we take pride that will always speak to a team member to settle their query. Our client is looking for someone who is as passionate about customer satisfaction, quick resolutions and representing the brand in a friendly and engaging manner as we are.

For this role, you will also need:

• Can balance leading the team and supporting the customers during busy periods.
• Well-developed communication skills and ability to communicate to all levels.
• Ability to understand customer requirements and deliver an excellent level of service.
• Strong organisational skills with the ability to prioritise a varied and demanding workload.
• Effective team co-ordination and leadership skills.
• The ability to coach and train.

What the client can offer you:

• Hybrid working
• Yearly company bonus
• £1,000 yearly personal development fund
• 5 study day's a year
• 25 days holiday + bank holidays
• Earn (extra 2 days off throughout the year)
• Holiday purchase scheme (+5 days)
• Birthday bonus (after one year's service)
• Enhanced Parental Leave
• Long service award (additional holiday allowance)
• 3 month's sabbaticals offered upon 3 year's service
• Health care cash plan (via. Health Shield)
• Electric car lease scheme (via. salary sacrifice)
• Discount on products
• Life assurance + pension scheme
• Regular funded company events
• Casual dress code

Please click apply now if interested in applying for this opportunity and if successful a consultant will be in contact.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Edinburgh Gyle Centre
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time


About this opportunity
Our colleagues are passionate about making a difference to customers, businesses and communities - could you join them and help Britain prosper?

As one of our Customer Support colleagues, you'd get the opportunity to earn, learn and develop within an inclusive, organisation with genuine values focussed on putting people first.

You could be greeting our customers at the welcome desk, helping them at the counter or working on other branch tasks. And you'll learn to make the most of your best talent - helping people - using our latest in-branch technologies and digital services.

From Day 1 we'll provide all the training and support you'll need and many of our colleagues also go on to gain industry qualifications or careers in the wider Group - there's a wealth of opportunities.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• To be honest and genuine, caring about helping people with their finances (no previous banking experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• Acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• A genuine teammate - collaborating closely with branch colleagues to ensure your customers' needs are met.
• The flexibility to work in branches across the area and Saturdays when needed.

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more.

(Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

Join our team as a Food Service Assistant in Brighton, BN88 1NH and be a vital part of delivering exceptional food services! We're looking for enthusiastic individuals to come and join us at our prestigious corporate site. If you have a passion for hospitality then we would like to hear from you! Join Sodexo and be part of something greater!

What you’ll do: 

• Assist in the preparation and serving of high-quality meals
• Maintain cleanliness in food service areas
• Collaborate with the kitchen and service team for smooth operations
• Uphold food safety and hygiene standards
• Provide excellent customer service to enhance the dining experience

What you bring:

• Previous experience in a food service role is advantageous
• Great interpersonal skills and a customer service mind-set
• Ability to work in a fast paced environment
• Basic knowledge of food safety hygiene
• Team player

What we offer: 

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today! 

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

• Food Service Assistant
• Monday - Friday
• 37.5 Hours worked per week
• £12 per hour + Sodexo Benefits.
• Free parking onsite
• Any other site benefits
• Online Recognition Scheme (Reward Hub)
• Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is (BN88 1NH)

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Your new company

This leading Financial Services organisation in Brighton is looking to recruit an IT Service Desk Administrator to its thriving and growing technology operations.

Your new role

Your role will be to provide day to day 1st and 2nd line support for all services, user provisioning and achieving resolution against set SLAs.
The job function includes end user support by telephone, face to face, email, via a ticketing system, remote assistance, as well as proactive checks. This role is broad and covers support of all business systems, any issues affecting IT services and infrastructure including desktop, laptop, mobile devices, telephony, and printing technology.


What you'll need to succeed

You should have developed a good level of understanding in a similar previous role in the areas of :

Windows 10 Operating systems, configuration, and support.
Microsoft SCCM and application deployment
Knowledge of Microsoft Office
Knowledge of Service Management ticketing platforms - Ivanti desirable


What you'll get in return
Competitive salary and a generous bonus scheme
25 days paid holiday, plus bank holidays
Healthcare, life assurance and pension contributions



What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in WORD DOC only format.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk