About the role

Availability Window Days From time To time Sun 18:00:00 22:00:00 Tue 09:00:00 19:00:00 Thu 18:00:00 22:00:00 Sat 08:00:00 18:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Job title: Public Health & Diagnostics Service Manager Reports to: Operations Director Working Location: Agile Worker Job Purpose The Public Health & Diagnostic Services Manager will be responsible for the safe, smooth, and effective operational oversight and management of the Public Health & Diagnostic Services, which includes: Cervical Screening, Cardiology, Ultrasound and NHS Health checks ensuring the management support is highly effective, visible, and responsive. This role will work closely with the Clinical Leads in order to combine clinical and managerial expertise to drive the services forward. The postholder will be responsible for the development and delivery of high-quality patient-focused and cost-effective pathways, meeting the requirements of our Commissioners and Fed strategy. The postholder will develop and provide a working environment and open culture which fosters high morale and commitment among staff and promotes their wellbeing, professional and personal development. As the Public Health & Diagnostics Service Manager, the post holder will take ownership for the budgeting, service development and workforce planning of the services. The post holder will provide advice and support at a senior level for the specialist leads, and will work closely with the Head of Federation Services and other Service Managers to maintain clinical excellence and improve services. Main Duties & Responsibilities To be accountable for the operational management and running of the Federations Public Health & Diagnostic Services. To manage, monitor and be accountable for budgets for the service to ensure financial balance at the end of the year, and to ensure that monthly positions are reviewed and actioned alongside support from the Federation Finance team. To manage and monitor performance, in partnership with the Operations Director so that the services meet financial targets Please see attached job description for full version.

Neighbourhood Officer/Housing Officer
Temporary (3 Month Contract, Likely to Extend)
Ipswich - Babergh District
Driving License and Basic DBS Required

Our client, a Local Authority based in Ipswich, is looking for a Neighbourhood Officer to start immediately. As a Neighbourhood Officer your role will include:

• Providing an effective proactive neighbourhood management service
• Being responsible for the management of communal spaces, facilities and HRA land within Babergh and Mid Suffolk Districts with a focus on the health, safety and the welfare of residents
• Supporting colleagues within the Housing Service to provide excellent customer service, resolve complaints and develop service improvements based on customer feedback.
• Working collaboratively with other teams to ensure housing communities remain places where people want to live and lead healthy and independent lives
• Be a visible presence in our neighbourhoods and communities identifiable and recognisable by residents.
• Managing your own diary and caseloads

Requirements:

• Experience - must be able to hit the ground running
• Have solid experience of working in a relevant specialist area which could include housing, estate management or community work
• Have a flexible approach to the role and pick up work outside of one's own specialism
• Be committed to providing a high level of customer service
• Have excellent communication skills, written and verbal.

If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Alex at Service Care Solutions on 01772 208 966 or send an E-Mail to alex.yates@servicecare.org.uk

Service Advisor vacancy - Bury St Edmunds

Location: Bury St Edmunds
Salary: £24,000 - £26,000 basic, £32,000 OTE.
Working hours: Monday to Friday 8am - 5:30pm, 1 in 2 Saturdays from 8:30am - 1pm.

We are recruiting for a Service Advisor for our client's showroom in Bury St Edmunds.

This is an exciting opportunity for a Service Advisor to join a state-of-the-art showroom, great team and company that offers fantastic training & promotion opportunities.

Benefits:

• 22 days holiday plus bank holidays
• Discounted shopping, gym and dining benefits
• Competitive bonus structures

Service Advisor role:

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the standards expected.
• Meeting and greeting service customers and identifying their service requirements
• Updating customers with technical issues
• Dealing with complaints
• Seize opportunities for up selling products and services

Requirements:

• Motor trade experience desirable but not essential
• Must have a strong customer service background
• Possess a flexible approach and a positive attitude
• Have commitment to achieving complete customer satisfaction

If you have any further questions regarding this Service Advisor position, then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDAS

Octane Reference: OC18080

Consultant: Daniel Ford

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Activities Worker/ Coordinator ( Disability Day care service) - Ipswich, Suffolk

Circa £22,932 per annum*& benefits package - Monday to Friday -8.30am -4.30 pm*

We are looking for compassionate people with a passion for producing & delivering engaging sessions/lessons (crafts, Arts, recreational / Gardening, music, etc) to help us in our mission to support disabled people to have equality, choice, and independence.

Circa £22,932 per annum* & benefits package

Various Permanent contracts- FULL-TIME AND PART-TIME

Our day services in central Ipswich, Suffolk support adults with learning disabilities and autism to achieve their goals and lead the life they choose.

Activities Support Worker/ Coordinator

As an Activities Support Worker/Facilitator, you will become part of a team responsible for the planning and delivery of activities to individuals or groups within one of our centres or out in the community.

The key to your success in this post will be an ability to build relationships and empower customers to identify and work towards their personal goals. You will possess the necessary skills to communicate effectively, build confidence, and use your passion, energy, and enthusiasm to inspire those around you

We provide full training and support and provide great opportunities to progress and gain qualifications.

If you can demonstrate your care and passion for the role with good team working and communication skills we want to hear from you.

In return, you’ll get:

· A comprehensive induction and ongoing support in your new role

· 28 days of holidays ( pro rata)

· Inclusive employee assistance and well-being support

· Opportunities to recognise and be recognised and rewarded with our Values in Practice reward and recognition scheme

· A personal development plan with formal qualification options

· The assurance of company sick pay (after a qualifying period

· to buy a bicycle at a discounted rate with our Cycle to Work scheme

· The chance to have your voice heard as part of our employee forum and colleague experience groups

· A choice of two contributory pension schemes

· Access to a High street Discount scheme

*The Service is open Monday to Friday with some flexibility required (weekly social club one evening per week) and occasional outings on Saturdays

The hourly rate is £11.79ph

You will be offered a competitive salary and a fantastic benefits package. You will have the opportunity to undertake valuable training and development and grow within the charity.

Click to apply and take the first step toward a rewarding career.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Please note:- Internal applicants on permanent contracts can only apply for this post as a secondment and must have the approval of your current line manager before applying. As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position. This vacancy will close at midnight on 2nd June 2024. Interviews are due to be held on 12th June 2024. Benefits to you We offer development opportunities and a wide range of benefits including on-site leisure facilities, shopping concourse, day nurseries and access to a great transport system with easy access to airports and rail travel. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces.

Tax Assistant Manager
Location: Bury St Edmunds
Contract: Permanent
Salary: £35,000 - £45,000 per annum
Start Date: Flexible
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting for a Tax Assistant Manager on behalf of an established Chartered Accountancy based in Bury St Edmunds to join the team on a permanent basis. The role will involve a varied portfolio of clients who are based in East Anglia, the home counties, London and internationally and will predominantly relate to the private client and owner managed business sector. There may also be the opportunity to undertake trust and residence and domicile work.

Main Responsibilities:

• Managing own portfolio of clients ensuring that compliance deadlines are met and client service delivered at a high standard.
• Taking on new clients via the firm's website, email and phone enquiries, as well as through marketing initiatives.
• Preparation of high value clients' / complex self-assessment tax returns and related tax calculations for individuals and partnerships using the firm's software (CCH)
• Review of non-complex self-assessment tax returns and related tax calculations for individuals and partnerships prepared by junior members of staff.
• Ensuring all digital tax compliance and permanent files are prepared with the firm's guidance and kept up to date.
• Provide support on planning projects and researching technical issues on tax advisory work. Drafting clear, concise and accurate advisory letters for review by a senior member of staff.
• Training of junior staff and liaising with their line manager (as appropriate) including completing relevant feedback forms.

Candidate Criteria

• Relevant professional qualification (CTA, STEP, ACA, ACCA)
• Highly experienced in providing tax advice in a Private Practice environment
• Experience of working with a portfolio of Private Client tax clients is essential
• Experience of training/supervising junior members, checking work where necessary is highly desirable
• Great communication skills with the ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Home Services Manager
Bracknell, UK
Temporary - 6 Months +
Full Time 35 hours

We are seeking a highly efficient and knowledgeable Home Services Manager to join a team based in Bracknell. This is a full-time, temporary role covering sickness until October with possibility for extension. The Home Services Manager will play a pivotal role in owning and managing the customer relationship, providing mixed tenure landlord services within a designated patch, ensuring that excellent tenancy management services are maintained. Please note a Basic DBS is required for this role
Requirements

• Previous experience within a similar role in Tenancy/Leasehold Management
• Experience working in a customer facing role delivering excellent customer service
• Familiarity with legal framework around tenancy and leasehold management is a plus
• Excellent verbal and written communication skills
• Ability to multitask, prioritize workload, and meet deadlines
• Good administrative skills and knowledge of Outlook, Excel, Word. Ability to analyse and present information in a clear method
• Full enhanced DBS required

Role Expectations

• Taking ownership of assigned patch, promptly addressing customer concerns, and managing expectations
• General tenancy and leasehold management, including letting empty homes, maximizing income and managing arrears, setting service charges, resolving anti-social behavior and managing casework, ensuring gas and fire safety in customers' homes, effectively carrying out repairs, and undertaking estate inspections and implementing agreed actions
• Serve as a point of contact for customers, investigating complaints and resolving issues in a timely and professional manner
• Maintain accurate and up-to-date records of property-related information, including tenancy agreements, maintenance requests, tenancy renewals, and correspondence
• Driving continuous service improvements and managing change effectively
• Driving improvement in key performance indicators including customer satisfaction, letting vacancies, property inspections, and income collection
• Liaise with contractors and maintenance personnel to ensure that all properties meet a high standard
• Build relationships and work collaboratively with internal and external Stakeholders
• Keep up to date with current legislation and regulations related to property management

If you are interested in this position and meet the above criteria, please send your CV now for consideration.
If you require any additional information regarding the position, please call Beth at Service Care Solutions on 01772 208 966 or send an E-Mail to bethany.wiles@servicecare.org.uk

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Service Quality Manager, you will be responsible for ensuring and maintaining high-quality care services across our care home group. You will work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction. Your role will involve monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies. You will also provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care.

Reports to: Regional Operations Manager/ Operations Direct



This role could be for you if you have;

- Proven experience in a similar role within the healthcare or care home industry.
- Sound knowledge of relevant regulatory requirements CQC
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Attention to detail and ability to manage multiple priorities effectively.
- Demonstrated commitment to resident-centred care and continuous improvement.
- Hold a full UK driving licence



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

Carry out Duty Manager responsibilities, within a rota pattern, including weekends.
Coordination of High Lodge Information Point including; rotas, leaflet stocks, all retail sales, data management and administrative tasks, oversee all functions of the ANPR car park system and delivering outstanding customer service.
Lead on High Lodge marketing both on site and externally, seeking innovative ways to engage a wide range of visitors.
Supervise volunteers, manage administration using Connections CRM system and look for new volunteering opportunities.
Actively sell High Lodge & National Memberships.
Support the work of the High Lodge team.
Support housekeeping staff when required.
Assist with the lead of the Visitor Services Team, individuals and volunteers on all Information Point related activities such as Memberships and site entry.
Regular and consistent contact with business partners and stakeholders.

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Service Quality Manager, you will be responsible for ensuring and maintaining high-quality care services across our care home group. You will work closely with the operations team, care home managers, and staff to promote a culture of excellence, continuous improvement, and resident satisfaction. Your role will involve monitoring, evaluating, and enhancing service quality standards in line with regulatory requirements and company policies. You will also provide guidance and support to care home managers to ensure compliance and the delivery of exceptional care.

Reports to: Regional Operations Manager/ Operations Direct



This role could be for you if you have;

- Proven experience in a similar role within the healthcare or care home industry.
- Sound knowledge of relevant regulatory requirements CQC
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Attention to detail and ability to manage multiple priorities effectively.
- Demonstrated commitment to resident-centred care and continuous improvement.
- Hold a full UK driving licence



Qualifications required for the role

- NMC registered nurse with relevant post-registration experience, desirable but not essential.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes in place to help you at every step.

An excellent opportunity for a Senior Service Desk Engineer to join a well-established company based in Ipswich.

Job Title: Senior Service Desk Engineer.
Location: Ipswich, Anglia
Salary: £35,000 - £38,000 Per Annum, Depending on Experience.

About the Role:

The role is based in Ipswich but will extend to supporting other locations (primarily Birmingham and London) as required.

In this role you will be the 1st, 2nd (and with the assistance of external service providers) 3rd line IT contact for CCL- located in Ipswich.

Update and integrate the CCL network, computing and handheld devices, M365 and other cloud services with services, policies and procedures as defined and managed in group policies.

Key Responsibilities

Service Desk:

• Managing requests in person, by email, phone, MS Teams and via Desk IT Service Desk system.
• Identify, troubleshoot, escalating issues both locally and remotely using the established DeskIT ticketing system to log, monitor, tracks, escalate incident and user requests.
• Support of password and Identity management systems.
• Installing, configuring, and maintaining software and hardware components of Windows Laptop and Android Mobile estate.
• Repairing and replacing damaged computer components.
• The supporting and training and induction of CCL user base as they encounter IT challenges. It is intended that this support will include other office locations as necessary.
• Maintaining and updating technical & training documentation.
• Application support for M365, OneDrive and MS SharePoint.
• Building and maintaining a user self-help SharePoint.
• Escalation of problems to the appropriate level where necessary.
• Adhering to the company’s GDPR responsibilities by knowing and playing our part in the Information Security Systems Policy. Install and configuring hardware and software following group policies.
• Manage Users Lifecycle (account creation, delete …) and give access right to system according to group policy and business needs.

Infrastructure and Network:

• Performs primary network system administration on network servers and equipment.
• Schedule maintenance operation on the equipment.

Service Delivery:
• Ensure that local infrastructure is well fit to enable deployment of local and Group Services.
• Perform Level 1 Assistance on Group Services.
• Write local specific services procedure, description, and lead realization of new services.

Candidate Requirements:

The successful candidate must be a result focused self-starter with the enthusiasm, motivation and initiative to succeed in this role.

Qualifications:
• A good standard of educational attainment with a minimum requirement for GCSE passes in English and Maths.
Essential Experience:
• Providing service desk support within a busy business environment.
• Developing and overseeing IT security and control systems.
• Using an Electronic Document Management System (EDMS).

Knowledge & Skills:

• Excellent IT skills, to include the use of Microsoft Office including SharePoint, with the ability to quickly learn new skills and become familiar with new software packages.
• Excellent knowledge of all major operating systems.
• Excellent working knowledge of Network and PC hardware, and AV equipment and associated software tools.
• Working technical knowledge of current network protocols, operating systems, and standards.
• Ability to use initiative and work independently with minimal supervision.
• Excellent organisational, communication and interpersonal skills.
• Be able to work under pressure, be a team player and have a high level of self-motivation.
• Awareness of regulatory environment, including GDPR, and relevant accreditations (eg. Cyber Essentials).

If you feel that you have the relative skills/attributes to fulfil this role then please apply now!

East of England Ambulance Service has a vacancy for a Vehicle Technician at our Barton Mills workshop.

The role of a Vehicle Technician forms an essential part of ensuring we have ambulances on the road to help patients when they need us.

Working for Workshop Services at East of England Ambulance Services NHS Trust (EEAST) you will also be eligible for the following benefits:
• Generous NHS Pension Scheme – with opportunity to transfer other pensions into the NHS Pension scheme within first 12 months.
• 37.5 hour working week with overtime payable at an enhanced rate for any pre-approved hours above this.
• Minimum 27 days annual leave (increasing to 29 days after 5 years’ service and 33 days after 10 years’ service) + 8 days bank holiday equivalent.
• Annual personal development review and plan to support your career aspirations.
• Paid sick leave (based upon length of service).
• Staff uniform including relevant PPE for task.
• Training and development opportunities with opportunities for career progression in Workshops or perhaps other career areas within EEAST.
• Free on-site parking.
• Access to generous discount schemes across wide range of services, eating out, shopping, holidays etc via NHS Discounts and Blue Light Card.
• 24hr Employee Assistance Program: Occupational Health services including mental health and wellbeing, legal and financial services

This role also attracts a 15% Recruitment & Retention premium. (Additional 15% of base salary paid monthly from starting in post)

The role is to ensure that all motor vehicle repairs, pre-planned maintenance repairs and vehicle servicing, are completed within an accurate time scale and in a cost-efficient manner on vehicles where appropriate training has been provided.

To provide a safe, effective, and efficient maintenance and repair service within MOT standards for all vehicles and maintained by East of England Ambulance Service.

Responsible for diagnosing faults in vehicles and decide on the extent of the work required, making informed decisions as to the repair or replacement of faulty units.
Suitable candidates will have C1 category licence or be willing to work towards this within 6 months of starting which will be fully funded by the Trust, subject to the individual remaining with the organisation for a period of two years.

Please note we participate in the provision of a 24-hour breakdown service necessitating call out from home on a rota basis occasionally both at night/ weekends with appropriate time off the following day in line with the Working Time Directive.

Operations support provides a wide range of services to A&E Operations and is made up of:
• Medical Devices/Clinical Engineering
• Fleet/Workshops
• Make Ready Services

The core focus is to support the Operational teams to be able to provide exceptional patient care, and to reduce the frequency with which crews are required to be stepped down from a call, increasing the availability of direct care hours to patients.

Operations Support is accountable for delivering and ensuring that across the Trust - a thousand vehicles are clean, roadworthy, well stocked and the equipment is sufficient and suitable for purpose and are readily available to Operations throughout each shift.

The Fleet Department is responsible for the design, testing and evaluation of operational vehicles, their procurement and issue to A&E Operations, the in-life compliance, service planning and up-time management (operational life) of the vehicle, and the final decommissioning and disposal at the end of their life. It is also responsible for all ordering of lease vehicles to support functions, including business lease cars.

• The post holder will take full responsibility for taking the initiative, and to make decisions on maintenance and repair of various types of vehicles. Full training with be provided with an expectation to complete in line with Trust compliance standard.
• Responsible for the servicing, repair and preventative maintenance of all vehicles maintained by East of England Ambulance Service, training and equipment will be provided.
• Will be required to work in rotation with other Mechanics: (during normal working hours or as an operational requirement).
• Travel to ambulance stations in EEAST and undertake minor mechanical, electrical and body work repairs and undertake preventative maintenance on all vehicles on such stations.
• Undertake major/ minor mechanical and electrical repairs at workshops sites across the Trust area.
• Participate in a rota for 24hr service and repair callouts.
• Carry out MOT inspections/ repairs as required for MOT tests to EEAST and customer vehicles.
• To carry out mechanical/ welding repairs as and when required.
• Responsible for the safe working practices undertaken when dealing with motor vehicle air-conditioning systems.
• Responsible for full utilisation of the computerised diagnostic equipment available to specific vehicle applications, to assist in the diagnosing of vehicle faults and fault-finding process, training of which will be provided and firmly supported.
• To carry out repair and maintenance to special applications on vehicles operated by the Trust.
• Servicing of cots/ stretchers and carry chairs.
• Complete all necessary documentation, including job cards, service sheets and parts sheets and ensure all are submitted in a timely manner.
• To arrange vehicle servicing & MOT tests with various Ambulance stations and external customers.
• Maintains security of stock and equipment used.
• Keep workshops and equipment clean and tidy, reporting any defective equipment.
• Account for all stores and equipment used by means of booking out of parts onto job cards.
• Adhere to and deliver EEAST policies and procedures.
• Responsible for ensuring that service centre equipment, portable equipment and hand tools are fully checked and maintained in line with Trust policy to meet Health & Safety requirements.
• Responsible for the maintain compliance with all statutory requirements relating to the disposal of waste produced as a result of the activities of the vehicle, this includes waste oil, oil filters, brake fluid, batteries, waste paint products etc.
• Travel to breakdowns working outside in varying weather conditions anytime within a 24-hour period when on call.
• Includes direct exposure to dirt, dust, grease, smell, noise, chemicals and solvents, exhaust fumes, hot engines, manual lifting of weight up 25kg is required, risk of being in the vicinity of body fluids, foul linen sometimes found in the ambulance saloon.
• All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trust’s use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses to improve services.
• Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.
• All staff are responsible for undertaking scene specific or activity specific risk assessments for non-EEAS premises and reporting identified problems to their line manager for consideration and resolution.
• Continuous learning is an expectation of the role and the achievement of NVQ higher level qualifications to support and enhance mechanical knowledge.
• Systematic and methodical approach to vehicle mechanics.
• Required to provide guidance, support and direction to team members/ colleagues/ new employees as required.
• Become subject matter experts with the ability to disseminate to other staff members.


This advert closes on Thursday 14 Mar 2024

We have a new opportunity for a Band 6 Mental Health Nurse to join an NHS community adult mental health team based in Ipswich.

As a Band 6 Mental Health Nurse/Practitioner, you will be working in the access and assessment team completing both face to face and telephone assessments both urgent and routine.

To be considered for this role, you must have NMC registration and be a qualified mental health nurse.

If you are interested in this opportunity, please respond to this advert with your CV.

We offer a £150 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

We also have £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

Pay rate: £27 ltd per hour.

The benefits of working with Service Care Solutions:

- DBS disclosures provided via fast track online services free of charge

- 3 weekly payroll runs

- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Proud member of the Disability Confident employer scheme

Position: Member Services Representative - Front Desk

Reports to: General Manager (GM)/ Assistant Manager (AM) / Shift Lead

Department: Operations

Purpose: Help promote our Judgement Free Zone, by representing our core values and adhering to our business drivers during each scheduled shift. 

Duties and Responsibilities:

• Perform to your best abilities during your assigned work shift.

• Monitor and maintain club cleanliness and atmosphere.

• Ensure that all proper training has been completed in order to operate safely and efficiently.

• Conduct regular audits to ensure the store is presentable and holding up to Excel Standard.

• Perform club inspections, complete assigned cleaning or associated tasks along with re-inspecting said tasks.

• Process and Review Daily Club Activity Paperwork and file in appropriate folders.

• Audit and Balance Cash Drawers on a daily basis.

• Update and Review Daily Club Reports and complete any corresponding Data Entry Documents

• Maintain and clean the Front entrance to provide customers with a clean, presentable, and welcoming environment

• Adhere to company’s policies and guidelines and address any minor infractions.

• Provide a safe and secure environment for all members

• Communicate with members and a create a high level of customer service.

• Stocking all retail and promotional items for following shift.

• Perform daily club inspections, complete assigned cleaning sections.

• Understand and adhere to company standards, audit daily paperwork, and help resolve any day-to-day customer issues.

• Audit club inventory and communicate with GM, AM and Shift Lead on recommendations of inventory orders.

• Staying up to date on all required certifications and training courses.

• Communicating with, promoting, touring, and assisting prospects and potential members

• Assisting General Manager and Assistant Manager with club promotions, training, and implementation of any operational strategies

• Ensuring Facility complies with all state and federal laws and insurance requirements

• Operating and Assisting applicable members with use of Tanning, hydro, and Total Body Enhancement Equipment and making sure all applicable paperwork and procedures are adhered to.

Qualifications:

• Must be at least 18 years of age or older.

• HS diploma or equivalent required.

• Familiar with Excel mission, values, vision, and culture, as well as the Planet Fitness brand and operational requirements

• Great communication skills with internal and external customers.

• Must be team oriented, motivated and well organized.

Benefits & Perks:

• Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay

• Every Team Player receives a FREE Planet Fitness Black Card Membership

• Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources

• PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players

Other Details:

• Work Environment: This job operates in a fitness club environment and routinely uses standard office equipment such as computers, photocopiers, fax machines and phones. The noise level in the club environment may be loud on a regular basis.

• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 25 pounds and occasionally lift and move objects up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Position Type/Expected Hours of Work: This is a full-time OR part-time, non-exempt position. A non-exempt employee is one who is entitled to the minimum wage and/or overtime pay protections of the FLSA. Days and hours of work can be expected to be between 1-40 hours a week. Club hours vary per location. These hours are subject to change at any time dependent on business needs.

• EEO Statement: Excel Fitness is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices

• Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.