Total 5 quality assurance control job vacancies in guildford gu2 7rf

The purpose of this role is to facilitate the development of a culture of continuous quality improvement at Royal Surrey through using expert knowledge and skill in improvement methods. By supporting, coaching and leading people in delivering improvement, the post holder helps to deliver the organisations True North and Breakthrough Objectives. The post holder will provide quality improvement knowledge and expertise to the organisation through training, coaching, and facilitating projects to help make quality improvement the way we do things. They will act as a role model in promoting a culture of improvement and transformation, working with teams at all levels to challenge current practice and deliver significant and quantifiable improvements towards achieving our True North and Breakthrough Objectives. Using lean thinking as the basis, they will be responsible for developing, documenting and disseminating our quality improvement approach so that we build skill and expertise in quality improvement across the Trust. A key part of the role will be to support the development of others in the organisation in quality improvement methods. In addition, they will support pathway improvement activity that addresses defined organisational priorities and address complex challenges by facilitating change at an individual, team and service level.

The future of building control is changing, and we need you to help us deliver our building control service to meet demand and the associated challenges.

We're helping to change the future of building control by offering an alternative approach: we have all the same features and characteristics of a local authority but with a much wider and more diverse range of services because we operate on a national scale.

Please note - this is a talent pool and not a formal application, we will be in touch if we have suitable vacancies.

All Live Roles can be viewed on the Capita Careers Page : https://www.capita.com/careers/all-roles

Build better environments as a Building Control Inspector.

Location: Nationwide - Our main Hubs are in the Midlands, North West, North East & London.

Are you passionate about building safety and quality? Do you want to work on a variety of projects across commercial and domestic sectors? Do you want to be part of a dynamic and growing team that offers end-to-end coverage for all building control needs? If yes, then we have the perfect opportunity for you!

We are Capita, a leading provider of building control services in the UK. We have been delivering high-quality and innovative solutions for over 20 years, helping our clients to comply with building regulations and standards. We have a diverse portfolio of services, including Fire Safety, Structural Engineering, and Energy Services, that complement our core building control functions. We also have a strong presence in the sports and leisure sector, where we provide safety at sports grounds services.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

We will be in touch with you regarding your application shortly, however if you need to contact our recruitment team please email CPScareers@capita.com

Proud member of the Disability Confident employer scheme

Quality Governance Facilitator (Full Time 37.5hrs) Quality and Safety Department An exciting opportunity has arisen to join our team as a Quality Governance Facilitator. As the Quality Governance Facilitator, you will lead and coordinate Patient Safety Incident Investigations and support the Trust to learn from patient safety events. You will have experience working in patient safety or quality governance and have an understanding of governance techniques, including incident reporting and risk management. Ideally, you will have a clinical background; in this role, you will be working with clinical teams and senior leaders to analyse current practice and identify areas for improvement. This will include analysing data and identifying themes and trends. You will work closely with the clinical teams to produce reports and present information to senior team leaders. You will engage closely with patients, their families and staff with the aim of understanding their experiences and obtaining areas for improvement. You will have excellent interpersonal skills and be able to work effectively and flexibly as a part of a team. If you would like to know more about this position then please contact Lorna Sonley, Senior Quality Governance Facilitator on Lornasonley@nhs.net for an informal discussion about the job.

About the Role: Quality Assurance Business Partner
We are on the lookout for a dynamic Quality Assurance Business Partner to become a part of our high performing Quality & Consistency team. This is a unique opportunity to coordinate, support, and review the implementation of standard QA processes across our faculties.
As a pivotal point of contact for curriculum staff on quality-related matters, you will also undertake the role of Quality Nominee whilst liaising with our partner Awarding Organisations.
You will be instrumental in supporting faculties to uphold best practice in assessment and to assist them in preparing for any external sampling processes. Your responsibilities will include conducting internal reviews and sampling to identify and propose improvement actions.
Your role will also involve developing and implementing robust quality systems to monitor and safeguard our certification, ensuring the highest standards of quality are maintained.
You will co-deliver courses to train new assessors and IQAs, and coach them to achieve relevant accreditation.
This is a permanent, 0.8 role based across our Surrey colleges at Guildford, Merrist Wood, and Farnham.
What do you need to be successful as a Quality Assurance Business Partner at Activate Learning?
The successful candidate must be a qualified IQA and assessor with significant experience as a Lead/Internal Verifier, and a deep understanding of IV/EV systems and processes. Experience in an educational environment is essential, ideally in Further Education specifically, or those who have worked within an awarding organisation.
We are seeking an outgoing individual who can build quickly strong and effective relationships. Your interpersonal skills will be key in this role, as fostering a positive environment and maintaining open lines of communication with teams across Activate Learning and with partners will be integral to our success.
Who we are
Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.
We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.
When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.
Together, we will bring out the best version of yourself.
Why work with the Activate Learning Group?
Activate Learning Group Employee Benefits:
Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
Teaching Support: Tailored induction and development programs for teaching staff.
Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.
Generous Annual Leave: Up to 6 weeks paid leave.
Flexible Working: Options include hybrid and remote, term time only, and flexible working patterns.
Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.
Applicants should apply at the earliest opportunity, closed vacancies will prevent application form submission.
Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.

This is an exciting opportunity for an experienced individual lead to drive the quality process with the contact centres across Capita Public Service.

Working across a range of contracts including local councils, Local Public Service, DSA, PCSE & STA you will be responsible for the design and implementation and continuous improvement of the quality framework for this service delivery, ensuring that our services meet and exceed client expectations.

This is a home based role. What you'll be doing :

• Quality Management - Develop quality improvement tools and build team capability. Working with Contact Centre leadership teams to set expectations, monitor performance and fostering continuous development.
• Continuous Improvement - Responsible for the identification, design and implementation of Continuous Improvements (CI) to Quality aspects Service Delivery. Establish a culture of change management, continuous improvement, and innovation across the organisation, always factoring in lessons learned.
• Change Management- Leading organizational change by effectively communicating the need for improvement and guiding teams through transitions.
• Data Driven Decision Making - Analyse data and metrics to identify trends, areas for improvement and opportunities. Use Quality and Performance data to make informed decisions and driven process enhancements.
• Strategy & Innovation - Keep up to date with industry trends and best practices, working with partners and horizon scanning for advanced technologies that could benefit the Service and the clients, aligning continuous improvement efforts with overall organisational goals.
• Risk & Benefit Management - Monitor and evaluate the effectiveness of change initiatives and adjust the approach as needed. Identify and manage the risks associated with change initiatives.
• Performance - Optimise workforce productivity, ensuring efficient staffing, and implementing strategies to enhance operational efficiency.
• Management & Leadership - Provide direction and guidance to the quality, performance and change teams. Develop a high performing team culture, ensuring key deliverables are achieved, on time, to a high standard, Inspiring teams to embrace continuous improvement through the provision of clear direction, coaching and mentorship.
• Stakeholder Management - Identify, classify, and update the stakeholder engagement plan. Lead stakeholder engagement on projects to ensure it meets Business Change requirements. Point of contact for senior stakeholders.

What we're looking for :

• Extensive experience in a Quality Management role, ideally within a complex organization and within a Contact Centre environment.
• Experience working with senior executives and managing change at a strategic level.
• Strong leadership skills.
• Excellent communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences at all levels of the organisation Experience in developing and implementing quality management frameworks and methodologies.
• Excellent project management skills with the ability to manage budgets, timelines, and resources while delivering against multiple priorities and working under pressure.
• Strong analytical and problem-solving skills with the ability to develop data-driven insights and recommendations

What's in it for you?

• Competitive Salary of up to £50,000
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Proud member of the Disability Confident employer scheme