About Wayne Hospital

Recognized by the US News & World Report as a high-performing facility in congestive heart failure, chronic obstructive pulmonary disease, kidney failure, and maternal services. It has been serving the community since 1957 and has a long-standing partnership with Detroit Metropolitan Wayne County Airport and the Centers for Disease Control and Prevention to help handle a variety of health and communicable disease concerns.

Scope of Work

Supports projects throughout the organization including both clinical and non-clinical areas to accomplish measurable quality improvement. Analyzes and measures the effectiveness of existing processes and helps to develop sustainable, repeatable and quantifiable clinical quality improvement. Collects and analyzes process and quality data to initiate, develop, and recommend operational practices and procedures that focus on enhanced quality outcomes.

• Supports and drives improvement activities for accountable areas based on organizational priorities (project management, measurable deliverables, milestones, and data informed strategy).
• Serves as a liaison between various departments across the Corewell Health System. Communicates, collaborates, networks with and acts as a change agent to key stakeholders. Also ensures continuity and coordination of services with appropriate utilization of resources. Responsible for stakeholder management across collaboration within department and organizational resources.
• Drives continuous assessment and improvements using appropriate tools and methodology within the business, assists stakeholders and process owners in prioritizing improvement opportunities.
• Competent at improvement science to drive quality performance in regulatory, accreditation and publicly-reported programs.
• Analyze, interpret and communicate benchmarked quality data and trends to identify opportunities and improve outcomes.
• Continuously develop quality improvement knowledge and skills for the organization.
• Support strategic quality goal setting to influence strategic priorities.
• Support compliance of accreditation/TJC for quality chapters.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• Required Associate's Degree or equivalent Healthcare related field
• Preferred Bachelor's Degree or equivalent Healthcare related field

• 2 years of relevant experience Quality improvement, performance improvement, project management or similar role Required
• 1 year of relevant experience Participation on improvement initiatives Preferred

• At least one Certification from preferred list - Institute for Healthcare Improvement (IHI), IHI Open School preferred
• Professional in Healthcare Quality, Certified (CPHQ) - NAHQ National Association for Healthcare Quality Certified Professional in Healthcare Quality (CPHQ) preferred

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

About the Unit

This Department drives Quality, Safety, and Experience (QSE) initiatives for their local hospitals set forth by regional and systemwide QSE initiative and goals.  This department works with Executive teams, clinical teams, Directors, Managers, and Medical staff to analyze data and outcomes in order to drive quality improvement work that is aligned with our QSE goals.  The QSE department implements and operationalizes best practices and quality improvement methodology to achieve desired Quality and Safety Outcomes. Hybrid with 3 days/week on site minimum. Travel to facilities in Metro Detroit is REQUIRED.

About Royal Oak Hospital

Recognized by U.S. News & World Report as the #2 hospital in Michigan and one of the top hospitals in the country. It is a major academic and referral center with Level I adult and Level II pediatric trauma designations. The advanced capabilities and clinical expertise within this center have earned it Magnet designation four consecutive times and has the distinct honor of housing Michigan’s first Diagnostic Imaging Center of Excellence.

Scope of work

Drives the Quality, Safety, and Experience (QSE) program for their assigned hospital(s) and/or other service area(s). Working with key stakeholders such as the Executive Team, Directors, Medical Directors, and Medical Staff. This individual will understand Corewell Health system-level and local goals, and to co-develop the roadmap of work necessary to achieve them. Works with other QSE leadership to adhere to best practice in implementing and operationalizing evidence-based practice and improvement methodology that is in alignment with System QSE.

• Provides guidance and feedback to improvement teams and leaders on skill development and team effectiveness. Actively participates and contributes to System-wide training courses on quality, safety, and experience.
• Creating, maintaining, communicating, and executing program goals, strategy, and roadmap. Liaisons with executive team within the regional location. Ability to evaluate performance of location in the context of the overall Corewell Health performance in QSE. Can bring insights and best practice to advance the performance of the regional location.
• Maintain effective business partnerships to ensure goals and understood and work is prioritized appropriately to achieve those goals. Use of data and influence to highlight strengths and success as well as opportunities for improved performance. Ability to coach towards excellence and overcome barriers to achieve outcomes.
• Coordinates and integrates work of improvement teams members throughout their hospital or other designated area while maintaining a visible leadership presence locally and within the corporate team, as appropriate. Connects with regional and system functional leadership to stays abreast of new developments in healthcare quality, safety, and experience and provides updates and reference material to the Spectrum Health Quality Committees including board subcommittees as required.
• Participates with system staff to implement clinical outcome measures for quality improvement, patient and staff safety, patient/family experience, cost and complication reduction, benchmarking, and the implementation of evidence-based medicine.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• Required Bachelor's Degree in healthcare administration, business administration, nursing or related field
• Preferred Master's Degree MPH, MBA or other related area
• 10 years of relevant experience Performance management, quality improvement, patient safety, patient experience and outcome reporting Required
• 5 years of relevant experience leadership role in a healthcare environment. Required
• Creating, communicating, and executing on vision, strategy, and roadmaps, building relationships with diverse stakeholders, and leading and influencing cross-functional teams in creating successful initiatives, without formal authority. Required
• Experience in working with nursing leaders and physicians from diverse backgrounds and perspectives in acute, ambulatory, chronic, and preventive care environments. Required
• Experience in hospitals in a community hospital private practice environment. Required
• Clinical related experience. Preferred
• LIC-Registered Nurse (RN) - STATE_MI State of Michigan preferred

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

About the Unit

This Department drives Quality, Safety, and Experience (QSE) initiatives for their local hospitals set forth by regional and systemwide QSE initiative and goals.  This department works with Executive teams, clinical teams, Directors, Managers, and Medical staff to analyze data and outcomes in order to drive quality improvement work that is aligned with our QSE goals.  The QSE department implements and operationalizes best practices and quality improvement methodology to achieve desired Quality and Safety Outcomes. Hybrid with 3 days/week on site minimum. Travel to facilities in Metro Detroit is REQUIRED

About Grosse Pointe Hospital

Recognized by U.S. News & World Report as one of the best hospitals in the nation. It is a Magnet-designated facility that provides exceptional nursing and advanced care services for our patients. This facility is home to The James and Patricia Anderson Surgical Center, a leading-edge, hybrid surgical unit that offers advanced technologies to perform a wide variety of procedures. It is also home to the Cotton Family Birth Center which has received the Baby Friendly designation by Baby-Friendly USA.

Scope of work

Drives the Quality, Safety, and Experience (QSE) program for their assigned hospital(s) and/or other service area(s). Working with with key stakeholders such as the Executive Team, Directors, Medical Directors, and Medical Staff. This individual will understand Corewell Health system-level and local goals, and to co-develop the roadmap of work necessary to achieve them. Works with other QSE leadership to adhere to best practice in implementing and operationalizing evidence-based practice and improvement methodology that is in alignment with System QSE.

• Provides guidance and feedback to improvement teams and leaders on skill development and team effectiveness. Actively participates and contributes to System-wide training courses on quality, safety, and experience.
• Creating, maintaining, communicating, and executing program goals, strategy, and roadmap. Liaisons with executive team within the regional location. Ability to evaluate performance of location in the context of the overall Corewell Health performance in QSE. Can bring insights and best practice to advance the performance of the regional location.
• Maintain effective business partnerships to ensure goals and understood and work is prioritized appropriately to achieve those goals. Use of data and influence to highlight strengths and success as well as opportunities for improved performance. Ability to coach towards excellence and overcome barriers to achieve outcomes.
• Coordinates and integrates work of improvement teams members throughout their hospital or other designated area while maintaining a visible leadership presence locally and within the corporate team, as appropriate. Connects with regional and system functional leadership to stays abreast of new developments in healthcare quality, safety, and experience and provides updates and reference material to the Spectrum Health Quality Committees including board subcommittees as required.
• Participates with system staff to implement clinical outcome measures for quality improvement, patient and staff safety, patient/family experience, cost and complication reduction, benchmarking, and the implementation of evidence-based medicine.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• Required Bachelor's Degree in healthcare administration, business administration, nursing or related field
• Preferred Master's Degree MPH, MBA or other related area
• 10 years of relevant experience Performance management, quality improvement, patient safety, patient experience and outcome reporting Required
• 5 years of relevant experience leadership role in a healthcare environment. Required
• Creating, communicating, and executing on vision, strategy, and roadmaps, building relationships with diverse stakeholders, and leading and influencing cross-functional teams in creating successful initiatives, without formal authority. Required
• Experience in working with nursing leaders and physicians from diverse backgrounds and perspectives in acute, ambulatory, chronic, and preventive care environments. Required
• Experience in hospitals in a community hospital private practice environment. Required
• Clinical related experience. Preferred
• Registered Nurse (RN) - State of Michigan preferred

#Nursingeast324

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Operations Control Officer Royal Oak 2:30 p.m. to 11 p.m.

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• Oversight of Hospitals, Clinics and Central Labs
• 1.0 FTE (40 hours/week)
• 8 hours per day
• Day shift
• No weekends
• ASQ certification preferred

Job Description:

Principle Responsibilities

• Monitors quality and patient safety.
  • Verifies, organizes, analyzes and maintains quality performance data.
  • Identifies areas of patient populations for study.
  • Conducts investigations and facilitates interdisciplinary reviews.
  • Coordinates reviews.
• Guides continuous process improvement.
  • Supports competencies in performance.
  • Attends and contributes on committees and with teams.
  • May provide training.
• Tracks and provides regulatory information, requirements and performance measures.
  • May track and communicate recalls and safety alerts.
  • May support annual external surveys.
• Guides projects and performance improvement initiatives.
  • Facilitates care improvement projects.
  • Identifies and presents best practice.
  • Serves as a resource.
  • Other duties as assigned.

Job Requirements

• Bachelor's degree in Health Care, Nursing, Process and Performance Improvement, Project Management or other related field required
• Master's degree preferred
• 2 to 5 years experience in health care required and
• 0 to 2 years experience in electronic medical records, internet navigation and research, Microsoft Office Suite required
• 0 to 2 years experience in quality improvement or project management in a hospital setting, medical staff quality, credentialing, regulatory standards preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday.  This career site is for external applicants only.

Love Where You Work!

Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. 

If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.

Location

Title

The Patient Safety & Quality Project Manager leads, manages, and supports system wide projects to improve quality outcomes and reduce safety events across the Bronson System.  The Project Manager must be experienced in leading teams and able to facilitate system-wide transformation and culture change to produce optimal outcomes.  This individual works with multidisciplinary teams, including physicians and executives to evaluate, assess and plan for improvement.  The Project Manager also measures and evaluates the data to determine effectiveness of change.

• Bachelor's degree (BSN or BS) and three to five years of experience including clinical nursing experience in an acute care setting.
• 1-2 years of experience specific to leading teams is required.
• Master's degree preferred.
• Licensed Registered Nurse in good standing with the State of Michigan
• Certified Professional in Healthcare Quality (CPHQ) and/or Certified Professional in Patient Safety (CPPS) preferred.
• While performing the duties of this job, the employee is regularly required to sit and use fine motor skills to operate a personal computer and other office equipment and to tolerate repetitive motions.  The employee is frequently required to verbally communicate with others.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, the ability to adjust focus.
• Must  demonstrate ability to utilize word processing, spreadsheet, presentation programs, and other software relevant to the job.
• Must demonstrate high level of ability to analyze and interpret complex data and turning this into information usable to drive improvement of clinical outcomes.
• Experience working directly with physicians and leaders to set goals, incentives and establish measures of success.
• Demonstrated ability to effectively implement change management.
• Demonstrated skills in performance improvement tools and methodologies within a complex healthcare organization and/or large multi-specialty physician group practice. This must be coupled with demonstrated success in the management of clinical process improvement and patient safety science as well as a proven track record in the application of such.
• Regularly communicates both orally and in writing with physicians, management and healthcare professionals to make presentations, discuss findings, answer questions, and obtain or exchange information pertinent to their information requirements.
• Requires excellent communication skills and a positive customer relations orientation.

Essential Duties and Responsibilities:

• Project Management responsibilities that identifies and analyzes project scope and objectives for alignment with the overall strategic plan.
• Responsible for managing multiple projects ranging in scope from low complexity to high complexity and single entity to system wide.
• Acts as a change agent to lead the system through times of changing priorities and focus.
• Interfaces with a wide range of individuals from executive level to front line staff, external organizations and physicians.
• Analyze large data sets to determine opportunities for improvement.
• Create and lead multidisciplinary team to identify gaps in care and develop and implement action plans.
• Presents recommendations to System and Entity Committees including Performance Improvement Committees, Medical Executive Committees, the Executive Team and the Board Quality Committee.
• Applies and mentors/coaches high reliability principles.
• Provides education and coaching to department based and hospital PI committees regarding quality measures, tactics and action plans.
• Develops, coaches and mentors staff on an ongoing basis.
• Provides direct support to Patient Safety and Quality management.

Shift

Time Type

Scheduled Weekly Hours

Cost Center

Please take a moment to watch a brief video highlighting employment with Bronson!

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Responsibilities:

Essential Job Functions

1. Processes, sorts, assembles, and distributes contaminated and non-contaminated instruments and equipment to construct clean accurate sets which are in good repair by using special techniques and procedures of Universal Barrier Precautions.

• Follows procedures for manual cleaning process.

• Follows procedures for automated cleaning process.

• Proper use of chemicals and knowledge of Material Safety Data Sheet (MSDS) forms.

• Practices Universal precautions, Infection Control policies and observes safe work practices.

• Communicates to appropriate personnel regarding sharps, punctures and other potential risks.

• Operates decontam machinery in strict accordance with departmental procedures.

• Adheres to using personal protective equipment (PPE) while working in decontam.

2. Distributes instruments sets to ensure receipt by departments in a timely manner as directed by supervisory staff, as requested by customers and as deemed necessary by technician.

• Deliver sterile cart to Operating Room (OR)/Outpatient Surgery (OPS) in a timely manner.

• Accurately delivers sterile items in the correct location as designated in Sterile Processing Department (SPD).

• Responds to Operating Room (OR)/Outpatient Surgery (OPS)'s requests in a timely manner.

3. Prepares surgical instruments and related supplies to ensure surgical instrument sets are assembled accurately and completely by following recipe card.

• Precisely follows individual recipe sheets for each set/tray/item being assembled.

• Replace lost or damaged instruments as required to complete the set/tray.

• Conducts quality checks on instruments for cleanliness, function, defects, breakage and overall condition.

• Flushes all instruments with lumens or cannulated.

4. Keeps accurate records of sterilization and of all equipment in the department to comply with federal and other external regulations by following guidelines in department policy and procedure manual.

• Maintains Sterile Processing Department (SPD)'s equipment service log.

• Maintains accurate sterilization records/documentation.

• Follows protocol for scanning bar coded items.

• Scanning items to the proper stations and locations.

• Sterilization records entered accurately into the sterilization module.

• Consistently records accurate load control numbers.

• Consistently verifies and initials all records according to policy.

5. Performs sterile linen processing to ensure availability of sterile linen, by following established guidelines.

• Correctly assembles and wrap linen packs according to guidelines.

• Keeps sterile linen stocked to the set par levels.

• Proper wrapping techniques used when using non-woven wrapper.

• Proper packaging techniques used when using paper peel pouches.

• Proper techniques and supplies used when using rigid containers.

6. Loads and unloads sterilization carts to ensure smooth and timely processing and delivery of sterile instruments and supplies by carefully and properly handling items on the cart as outlined in department procedure manual.

• Operate sterilizers in strict accordance with departmental procedures.

• Followings policy and procedures for steam sterilization.

• Followings policy and procedures for Ethylene Oxide sterilization.

• Followings policy and procedures for Gas plasma sterilization.

• Understands and interprets mechanical, chemical and biological indicators.

• Prepare sterilization loads according to sterilization method and policies.

• Incubates self contained biologicals according to protocol.

• Follows policy and procedures for Peracetic Acid sterilization.

7. Performs all other duties as needed or assigned by Lead Sterile Processing Tech. to align related needs with effective solutions.

• Assists in unpacking the department's supply order.

• Reviews the check-off manuals and follows up with new staff for their first 6 months.

• Review and checks off orientation manuals if a preceptor for new staff.

• Assist with improving the quality of sterile processing services.

• Assist with identifying pertinent evidence to establish benchmarks at directed.

• Exhibits professional interpersonal and communication skills.

8. Performs all extra assigned duties for quality assurance. Checking and auditing sets prepared in assembly for  accuracy, cleanliness, and that instruments are in good working order, by auditing Utilizes the SPD audit sheet to track accuracy and performance.

• Responsible for communicating and applying quality assurance measures for the Central Service department while conducting surgical tray audits.

• Collects and analyzes statistical data as it pertains to sterile procedures and assists in corrective action based on analysis.

• Supports process improvement. Evaluates current and new regulatory criteria for compliance as it applies to industry standards

• With the assistance of the SPD Educators, identifies any sterile processing employees who may need additional training and arranges work schedules to include this training.

• Keeps the SPD Service Leader informed of the progress of new employees in a regularly scheduled progress report.

• Utilizes evidence based practice and data to guide improvement efforts Review and checks off orientation manuals if a preceptor for new staff.

Schedule:

Mon-Fri 6:45am to 3:15pm

Job Description:

Job Requirements

Education

• High School Diploma or General Educational Development (G.E.D) required.

Experience

• Three years' experience in a surgical environment preferred.
• Requires the ability to logically assess ideas and concepts, to develop effectiveness and efficiency in the services provided.

License/Certifications

• Certified Sterile Processing & Distribution Tech (CSPDT) required.

OR

• Certification by International Association of Healthcare Central Service Management (IAHCSMM) required.
  • Certified Registered Central Service Technician (CRCST)
  • Certified Instrument Specialist (CIS)
  • Certification in Healthcare Leadership (CHL)
  • Certified Central Service Vendor Program (CCSVP)

Skills/Knowledge/Abilities

• Requires the ability to logically assess ideas and concepts, to develop effectiveness and efficiency in the services provided.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):
  • Climbing
  • Crawling
  • Kneeling
  • Sitting
• Frequently Performed (34%-66%):
  • Balancing
  • Carrying
  • Crouching
  • Distinguish colors
  • Keyboarding/typing
  • Lifting
  • Pulling/Pushing
  • Repetitive Motions
  • Standing
  • Stooping/bending
  • Twisting
  • Walking
• Constantly Performed (67%-100%):
  • Grasping
  • Hearing
  • Reaching
  • Seeing/Visual
  • Speaking/talking

Job Hazards

• Not Related:
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Rare (1-33%):
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Mechanical moving parts/vibrations
• Occasionally (34%-66%):
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Responsibilities:

Essential Job Functions

1. Processes, sorts, assembles, and distributes contaminated and non-contaminated instruments and equipment to construct clean accurate sets which are in good repair by using special techniques and procedures of Universal Barrier Precautions.

• Follows procedures for manual cleaning process.

• Follows procedures for automated cleaning process.

• Proper use of chemicals and knowledge of Material Safety Data Sheet (MSDS) forms.

• Practices Universal precautions, Infection Control policies and observes safe work practices.

• Communicates to appropriate personnel regarding sharps, punctures and other potential risks.

• Operates decontam machinery in strict accordance with departmental procedures.

• Adheres to using personal protective equipment (PPE) while working in decontam.

2. Distributes instruments sets to ensure receipt by departments in a timely manner as directed by supervisory staff, as requested by customers and as deemed necessary by technician.

• Deliver sterile cart to Operating Room (OR)/Outpatient Surgery (OPS) in a timely manner.

• Accurately delivers sterile items in the correct location as designated in Sterile Processing Department (SPD).

• Responds to Operating Room (OR)/Outpatient Surgery (OPS)'s requests in a timely manner.

3. Prepares surgical instruments and related supplies to ensure surgical instrument sets are assembled accurately and completely by following recipe card.

• Precisely follows individual recipe sheets for each set/tray/item being assembled.

• Replace lost or damaged instruments as required to complete the set/tray.

• Conducts quality checks on instruments for cleanliness, function, defects, breakage and overall condition.

• Flushes all instruments with lumens or cannulated.

4. Keeps accurate records of sterilization and of all equipment in the department to comply with federal and other external regulations by following guidelines in department policy and procedure manual.

• Maintains Sterile Processing Department (SPD)'s equipment service log.

• Maintains accurate sterilization records/documentation.

• Follows protocol for scanning bar coded items.

• Scanning items to the proper stations and locations.

• Sterilization records entered accurately into the sterilization module.

• Consistently records accurate load control numbers.

• Consistently verifies and initials all records according to policy.

5. Performs sterile linen processing to ensure availability of sterile linen, by following established guidelines.

• Correctly assembles and wrap linen packs according to guidelines.

• Keeps sterile linen stocked to the set par levels.

• Proper wrapping techniques used when using non-woven wrapper.

• Proper packaging techniques used when using paper peel pouches.

• Proper techniques and supplies used when using rigid containers.

6. Loads and unloads sterilization carts to ensure smooth and timely processing and delivery of sterile instruments and supplies by carefully and properly handling items on the cart as outlined in department procedure manual.

• Operate sterilizers in strict accordance with departmental procedures.

• Followings policy and procedures for steam sterilization.

• Followings policy and procedures for Ethylene Oxide sterilization.

• Followings policy and procedures for Gas plasma sterilization.

• Understands and interprets mechanical, chemical and biological indicators.

• Prepare sterilization loads according to sterilization method and policies.

• Incubates self contained biologicals according to protocol.

• Follows policy and procedures for Peracetic Acid sterilization.

7. Performs all other duties as needed or assigned by Lead Sterile Processing Tech. to align related needs with effective solutions.

• Assists in unpacking the department's supply order.

• Reviews the check-off manuals and follows up with new staff for their first 6 months.

• Review and checks off orientation manuals if a preceptor for new staff.

• Assist with improving the quality of sterile processing services.

• Assist with identifying pertinent evidence to establish benchmarks at directed.

• Exhibits professional interpersonal and communication skills.

8. Performs all extra assigned duties for quality assurance. Checking and auditing sets prepared in assembly for  accuracy, cleanliness, and that instruments are in good working order, by auditing Utilizes the SPD audit sheet to track accuracy and performance.

• Responsible for communicating and applying quality assurance measures for the Central Service department while conducting surgical tray audits.

• Collects and analyzes statistical data as it pertains to sterile procedures and assists in corrective action based on analysis.

• Supports process improvement. Evaluates current and new regulatory criteria for compliance as it applies to industry standards

• With the assistance of the SPD Educators, identifies any sterile processing employees who may need additional training and arranges work schedules to include this training.

• Keeps the SPD Service Leader informed of the progress of new employees in a regularly scheduled progress report.

• Utilizes evidence based practice and data to guide improvement efforts Review and checks off orientation manuals if a preceptor for new staff.

Schedule:

Mon-Fri 2:45pm to 11:15pm

Job Description:

Job Requirements

Education

• High School Diploma or General Educational Development (G.E.D) required.

Experience

• Three years' experience in a surgical environment preferred.
• Requires the ability to logically assess ideas and concepts, to develop effectiveness and efficiency in the services provided.

License/Certifications

• Certified Sterile Processing & Distribution Tech (CSPDT) required.

OR

• Certification by International Association of Healthcare Central Service Management (IAHCSMM) required.
  • Certified Registered Central Service Technician (CRCST)
  • Certified Instrument Specialist (CIS)
  • Certification in Healthcare Leadership (CHL)
  • Certified Central Service Vendor Program (CCSVP)

Skills/Knowledge/Abilities

• Requires the ability to logically assess ideas and concepts, to develop effectiveness and efficiency in the services provided.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):
  • Climbing
  • Crawling
  • Kneeling
  • Sitting
• Frequently Performed (34%-66%):
  • Balancing
  • Carrying
  • Crouching
  • Distinguish colors
  • Keyboarding/typing
  • Lifting
  • Pulling/Pushing
  • Repetitive Motions
  • Standing
  • Stooping/bending
  • Twisting
  • Walking
• Constantly Performed (67%-100%):
  • Grasping
  • Hearing
  • Reaching
  • Seeing/Visual
  • Speaking/talking

Job Hazards

• Not Related:
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Rare (1-33%):
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Mechanical moving parts/vibrations
• Occasionally (34%-66%):
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Why work for Nebraska Methodist Health System?
At Nebraska Methodist Health System, we focus on providing exceptional care to the communities we serve and people we employ. We call it The Meaning of Care – a culture that has and will continue to set us apart. It’s helping families grow by making each delivery special, conveying a difficult diagnosis with a compassionate touch, going above and beyond for a patient’s needs, or giving a high five when a patient beats a disease or conquers a personal health challenge. We offer competitive pay, excellent benefits and a great work environment where all employees are valued! Most importantly, our employees are part of a team that makes a real difference in the communities we live and work in.

Job Summary:

Responsibilities:

Essential Job Functions

1. Processes, sorts, assembles, and distributes contaminated and non-contaminated instruments and equipment to construct clean accurate sets which are in good repair by using special techniques and procedures of Universal Barrier Precautions.

• Follows procedures for manual cleaning process.

• Follows procedures for automated cleaning process.

• Proper use of chemicals and knowledge of Material Safety Data Sheet (MSDS) forms.

• Practices Universal precautions, Infection Control policies and observes safe work practices.

• Communicates to appropriate personnel regarding sharps, punctures and other potential risks.

• Operates decontam machinery in strict accordance with departmental procedures.

• Adheres to using personal protective equipment (PPE) while working in decontam.

2. Distributes instruments sets to ensure receipt by departments in a timely manner as directed by supervisory staff, as requested by customers and as deemed necessary by technician.

• Deliver sterile cart to Operating Room (OR)/Outpatient Surgery (OPS) in a timely manner.

• Accurately delivers sterile items in the correct location as designated in Sterile Processing Department (SPD).

• Responds to Operating Room (OR)/Outpatient Surgery (OPS)'s requests in a timely manner.

3. Prepares surgical instruments and related supplies to ensure surgical instrument sets are assembled accurately and completely by following recipe card.

• Precisely follows individual recipe sheets for each set/tray/item being assembled.

• Replace lost or damaged instruments as required to complete the set/tray.

• Conducts quality checks on instruments for cleanliness, function, defects, breakage and overall condition.

• Flushes all instruments with lumens or cannulated.

4. Keeps accurate records of sterilization and of all equipment in the department to comply with federal and other external regulations by following guidelines in department policy and procedure manual.

• Maintains Sterile Processing Department (SPD)'s equipment service log.

• Maintains accurate sterilization records/documentation.

• Follows protocol for scanning bar coded items.

• Scanning items to the proper stations and locations.

• Sterilization records entered accurately into the sterilization module.

• Consistently records accurate load control numbers.

• Consistently verifies and initials all records according to policy.

5. Performs sterile linen processing to ensure availability of sterile linen, by following established guidelines.

• Correctly assembles and wrap linen packs according to guidelines.

• Keeps sterile linen stocked to the set par levels.

• Proper wrapping techniques used when using non-woven wrapper.

• Proper packaging techniques used when using paper peel pouches.

• Proper techniques and supplies used when using rigid containers.

6. Loads and unloads sterilization carts to ensure smooth and timely processing and delivery of sterile instruments and supplies by carefully and properly handling items on the cart as outlined in department procedure manual.

• Operate sterilizers in strict accordance with departmental procedures.

• Followings policy and procedures for steam sterilization.

• Followings policy and procedures for Ethylene Oxide sterilization.

• Followings policy and procedures for Gas plasma sterilization.

• Understands and interprets mechanical, chemical and biological indicators.

• Prepare sterilization loads according to sterilization method and policies.

• Incubates self contained biologicals according to protocol.

• Follows policy and procedures for Peracetic Acid sterilization.

7. Performs all other duties as needed or assigned by Lead Sterile Processing Tech. to align related needs with effective solutions.

• Assists in unpacking the department's supply order.

• Reviews the check-off manuals and follows up with new staff for their first 6 months.

• Review and checks off orientation manuals if a preceptor for new staff.

• Assist with improving the quality of sterile processing services.

• Assist with identifying pertinent evidence to establish benchmarks at directed.

• Exhibits professional interpersonal and communication skills.

8. Performs all extra assigned duties for quality assurance. Checking and auditing sets prepared in assembly for  accuracy, cleanliness, and that instruments are in good working order, by auditing Utilizes the SPD audit sheet to track accuracy and performance.

• Responsible for communicating and applying quality assurance measures for the Central Service department while conducting surgical tray audits.

• Collects and analyzes statistical data as it pertains to sterile procedures and assists in corrective action based on analysis.

• Supports process improvement. Evaluates current and new regulatory criteria for compliance as it applies to industry standards

• With the assistance of the SPD Educators, identifies any sterile processing employees who may need additional training and arranges work schedules to include this training.

• Keeps the SPD Service Leader informed of the progress of new employees in a regularly scheduled progress report.

• Utilizes evidence based practice and data to guide improvement efforts Review and checks off orientation manuals if a preceptor for new staff.

Schedule:

Mon-Fri 10:45pm to 7:15am

Job Description:

Job Requirements

Education

• High School Diploma or General Educational Development (G.E.D) required.

Experience

• Three years' experience in a surgical environment preferred.
• Requires the ability to logically assess ideas and concepts, to develop effectiveness and efficiency in the services provided.

License/Certifications

• Certified Sterile Processing & Distribution Tech (CSPDT) required.

OR

• Certification by International Association of Healthcare Central Service Management (IAHCSMM) required.
  • Certified Registered Central Service Technician (CRCST)
  • Certified Instrument Specialist (CIS)
  • Certification in Healthcare Leadership (CHL)
  • Certified Central Service Vendor Program (CCSVP)

Skills/Knowledge/Abilities

• Requires the ability to logically assess ideas and concepts, to develop effectiveness and efficiency in the services provided.

Physical Requirements

Weight Demands

• Medium Work - Exerting up to 50 pounds of force.

Physical Activity

• Occasionally Performed (1%-33%):
  • Climbing
  • Crawling
  • Kneeling
  • Sitting
• Frequently Performed (34%-66%):
  • Balancing
  • Carrying
  • Crouching
  • Distinguish colors
  • Keyboarding/typing
  • Lifting
  • Pulling/Pushing
  • Repetitive Motions
  • Standing
  • Stooping/bending
  • Twisting
  • Walking
• Constantly Performed (67%-100%):
  • Grasping
  • Hearing
  • Reaching
  • Seeing/Visual
  • Speaking/talking

Job Hazards

• Not Related:
  • Explosives (pressurized gas)
  • Electrical Shock/Static
  • Radiation Alpha, Beta and Gamma (particles such as X-ray, Cat Scan, Gamma Knife, etc)
  • Radiation Non-Ionizing (Ultraviolet, visible light, infrared and microwaves that causes injuries to tissue or thermal or photochemical means)
• Rare (1-33%):
  • Chemical agents (Toxic, Corrosive, Flammable, Latex)
  • Mechanical moving parts/vibrations
• Occasionally (34%-66%):
  • Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
  • Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
  • Equipment/Machinery/Tools

About Methodist:

Nebraska Methodist Health System is made up of four hospitals in Nebraska and southwest Iowa, more than 30 clinic locations, a nursing and allied health college, and a medical supply distributorship and central laundry facility. From the day Methodist Hospital was chartered in 1891, service to our communities has been a top priority. Financial assistance, health education, outreach to our diverse communities and populations, and other community benefit activities have always been central to our mission.

Nebraska Methodist Health System is an Affirmative Action/Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other classification protected by Federal, state or local law.

Number of Job Openings Available:

Date Posted:

Department:

Shift:

Shift Length:

Hours Per Week:

Union Contract:

Weekend Rotation:

Job Summary:

Key Position Details:

• 40 hours per week
• Day shifts
• No weekends
• Benefit Eligible

Job Description:

Principle Responsibilities

• Leads projects and performance improvement initatives.
  • Active member of committees providing knowledge and insight to ensure decisions made support quality and safety initiatives and are in alignment with high reliability principles.
  • Collaborates and makes recommendations with clinical and non-clinical leaders to formulate and evaluate project tactics.
  • Identifies and presents evidence-based practice to key stakeholders including clinical and non-clinical staff members and site leaders.
  • Utilizes quality improvement tools to facilitate projects.
• Applies experience and working knowledge to support key safety and quality priorities while making recommendations to key stakeholders.
  • Provides safety and quality support in moderately complex decision-making initiatives.
  • Actively contributes in making recommendations around safety and quality initiatives and tactics.
  • Independently incorporates high reliability skills and tools into business unit operations.
• Applies analytical skills to analyze and presents safety and quality data and tactics.
  • Analyzes and presents safety and quality data, information and tactics at leadership committees and project workgroups, generally with manager or senior advisor support.
  • Uses problem-solving skills to verify, organize, analyze and maintain quality performance data.
  • Conducts investigations and facilitates interdisciplinary reviews for safety events or quality improvement initiatives.
• Leads in the advancement of clinical program initiatives.
  • Partners with physician leaders, business unit leaders, and other healthcare team members, in the identification, development and implementation of clinical program initiatives.
  • Partners with clinical experts in the development of appropriate clinical best practice standards for targeted populations. Assists in the implementation.
  • Assists in the identification of unnecessary variation in clinical practice that may impact quality, patient experience and total cost of care.
  • Leads committee meetings that support clinical program initiatives.
  • Assists operational leaders in the implementation and sustainability of plans.
• Guide the work of entry-level colleagues.
  • Supports entry-level colleagues in utilizing safety and quality improvement, skills, and tools.
  • Other duties as assigned.

Job Requirements

• Bachelor's degree in Nursing, Public Health, Pharmacy, Health Care Administration, Engineering or other health care related field required or
• Master's degree in Nursing, Public Health, Pharmacy, Health Care Administration, Engineering or other health care related field preferred
• 3 to 7 years experience in health care, project management, performance improvement, quality improvement and/or patient safety required and
• 2 to 5 years experience in electronic medical records required and
• 2 to 5 years experience in project management and/or quality improvement principles required
• Knowledge of safety and quality improvement processes
• Knowledge of healthcare operations, systems thinking, and process improvement
• Certified Professional in Healthcare Quality (CPHQ) preferred or
• Health Care Quality Management (HCQM) preferred or
• Certified Professional in Patient Safety (CPPS) preferred

Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently

Current Employees:

If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage.

Starting Pay Rate Range

to

(Determined by the knowledge, skills, and experience of the applicant.)

Job Summary

Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include:

*Supportive work culture

*Medical, Vision and Dental Coverage

*Retirement Plans, Health Savings Account, and Flexible Spending Account

*Instant pay is available for qualifying positions

*Paid Time Off Accrual Bank

*Opportunities for growth and advancement

*Tuition assistance/reimbursement

*Excellent pay differentials on qualifying positions (extra pay for working evening, nights or weekends)

*Flexible scheduling

Job Description

Essential Functions:

• Demonstrates leadership and guidance to staff to ensure that the quality assurance plan, policies, processes, and procedures are established, current, and followed by all laboratory staff.
• Coordinates a program of auditing to find deviations, procedural drifts and non-conformance to policies and operating procedures. Successfully tracks and trends product/service non-conformance and its possible consequences. Works with supervisors/ section leads to develop improvement plans if required. Implement tools to ensure sustained improvement is occurring, audits those tools to ensure sustained improvement. Establish and maintain improvement plans as necessary.  Participate in planning, development, implementation, and maintenance of departmental monitoring tools (i.e. dashboards, productivity). Prepares and reports all findings to the Laboratory leadership team and committees as required.
• Prepare reports and oversee departmental documentation in accordance with various regulatory agencies, including but not limited to AABB, CAP, SDDOH, TJC and CMS. Maintains procedures to ensure appropriate and immediate response to and resolution of all issues and concerns. Responsible to investigate and respond to concerns brought forward (complaints, errors, accidents, or concerns) as appropriate. Monitor occurrence/incident reports and report findings to laboratory management. Oversee plans for improving processes and workflow to ensure patient safety and quality of services provided.
• Participate in cost control activities by seeking the most effective method of delivering high quality services and maintains an awareness of the cost impact of decision and actions. Ensures that operational controls are in place to assure the provision of high quality and cost-effective services. Will proactively identify opportunities for, and participate in, ongoing performance and process improvement activities relating to business performance. Assists senior laboratory leadership with technical aspects of goals, objectives, tactics, and long-range planning of the laboratory.
• Creates an environment in which people feel valued, respected, and energized to explore new methods of doing business, generating revenue, and taking calculated risks. Develops employees based on linkage to business requirements and ensures employees are competent to manage change.
• Demonstrates a clear understanding of core business structures, systems, practices, trends, and technologies within our current industry and of those in which we choose to compete in the future.
• Assists senior laboratory leadership with the preparation of the laboratory budget in accordance with institutional guidelines.
• Assists with human resource functions hiring, staff-development, evaluation, counseling, and termination processes of staff. Ensures employees are properly trained and have the necessary equipment and supplies to perform the requirements of their job.
• Analyzes a variety of standard and customized reports to monitor the effectiveness of quality and performance improvement outcomes and initiatives including operational data to provide knowledge for quality and performance improvement teams. Will be responsible for researching and synthesizing current healthcare intelligence and trend data to identify opportunities for improvement and support the implementation of improvement strategies.
• All other duties as assigned.

Additional Requirements

Required:

Education - Bachelors degree

Experience - 3+ years of healthcare experience; 3+ managing projects

Certification - Lean Six Sigma Yellow Belt within one year of hire

Preferred:

Education - Bachelors degree in Biological Sciences or Clinical Laboratory Sciences.

Education - Masters degree in Healthcare Administration

Experience - 3+ years of Healthcare Experience; 1+ years of Laboratory Experience; 1+ years of Management  Experience;  1+ years Lean/Six Sigma.

Certification - Medical Laboratory Scientist (MLS) Certification - American Society for Clinical Pathology (ASCP) and/or Certified Professional in Healthcare Quality (CPHQ)- American Society for Quality

Job Category

Job Family

Department

Scheduled Weekly Hours

Shift

Employee Type

Make a difference.  Every day.

Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Summary: The Behavioral Health Quality Manager is responsible for the organization's performance improvement activities related to the quality of patient care and safety. Manages regulatory agency compliance functions consistent with administrative, medical staff and board approved plans. Ensures data collection and reporting meets state, federal and regulatory agency guidelines. Manages policy and procedure development to support staff training and educational activities to achieve the organization's quality of patient care standards and compliance with regulatory standards.

Minimum Education: Bachelor's degree required. Master's degree in Social Work or other clinical area preferred.

Licensure, Registration and/or Certification: Valid multi-state or State of Oklahoma Registered Nurse License, Licensed Professional Counselor (LPC), or Licensed Clinical Social Worker (LCSW), preferred.

Work Experience: 5 years of leadership experience in healthcare field, preferably in behavioral health.

Knowledge, Skills and Abilities: Ability to utilize assertiveness, political intuitiveness, and be self- motivated. Effective interpersonal, written, and oral communication skills. Ability to analyze complex issues and solve them creatively. Strong leadership skills relative to motivating and developing multi- disciplinary teams to be successful. Demonstrated training in performance improvement techniques and methods. Ability to organize and prioritize work in an effective and efficient manner.

Essential Functions and Responsibilities: Collaborate with physicians and organization leaders to design programs to improve quality and safety of patient care. Direct implementation, administration, and analysis of clinical outcomes and service data trends; compare performance to established standards; identify variances and undesirable performance; recommend and monitor strategies for improvement; report findings and make recommendations to appropriate oversight bodies, including medical executive committee, quality improvement committee, and patient safety committee. Oversee core measure abstraction and ensure timely submission. Develop, implement, and monitor hospital-wide continued readiness activities for regulatory survey preparation, follow-up, tracking and reporting to assure continual compliance with Joint Commission standards, as well as federal and state regulations such as CMS, OK DHS, OK DHS Office of Juvenile Oversight, OK Dept of Health, and ODMHSAS. Maintain accurate documentation and ensure timely submission of information as required by regulatory agencies. Oversee annual Joint Commission self-assessment process (i.e. FSA, ICM). Manage process to ensure entity specific policies and procedures are kept current and in compliance with relevant standards of care and regulations. Interfaces with Epic IT team to develop documentation and workflows to monitor and evaluate the quality and appropriateness of care furnished. This includes: intake/admissions screening, psychosocial assessment/reassessment, high social risk case finding, continuity of care, discharge planning, and exchange of appropriate information with sources outside the hospital. Collaborates closely with manager of nursing and other clinical managers to ensure staff training and educational activities ensure organization's quality of patient care standards and compliance with regulatory standards. Manages the variance reporting system in Verge, including grievances and complaints, to investigate and implement corrective action plans to improve quality. Coordinates the physician peer review process in conjunction with the executive manager and medical executive committee. Manages human and material resources. Budget plans are completed in a timely fashion with analysis of cost reduction. Continuously monitors overall utilization of resources and Manages corrective action related to fiscal management. Collaborate with entity clinical leadership and provide consultative services to other system behavioral units regarding state and federal regulations, data collection, submission and reporting. Conduct regular visits to offsite locations to ensure safety and quality processes are established. Interface with the credentialing coordinators at Warren Clinic and Saint Francis Health System to ensure hospital privileging and provider enrollment is conducted in a timely and accurate manner to ensure all regulations and provider contract requirements are met. Serve as the LPCH administrative point of contact for the LPCH Medical Executive Committee and Credentials Committee.

Decision Making: Independent judgment in making decisions from many diversified alternatives that are subject to general review in final stages only.

Working Relationship: Direct Supervision of others - No. of people supervised: 3 Prepares and gives performance evaluations. Works directly with patients and/or customers. Works with internal/external customers. Works with other healthcare professionals and staff. Works frequently with individuals at manager level or above.

Special Job Dimensions: None.

Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job.  This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.

#GENIND

Location:

About the Unit

This Department drives Quality, Safety, and Experience (QSE) initiatives for their local hospitals set forth by regional and systemwide QSE initiative and goals.  This department works with Executive teams, clinical teams, Directors, Managers, and Medical staff to analyze data and outcomes in order to drive quality improvement work that is aligned with our QSE goals.  The QSE department implements and operationalizes best practices and quality improvement methodology to achieve desired Quality and Safety Outcomes. Hybrid with 3 days/week on site minimum. Travel to facilities in Metro Detroit is REQUIRED.

About Troy Hospital

Recognized by the US News & World Report as one of the best in the nation for orthopedics and urological services. It has also been ranked #3 on the World’s Best Hospitals list by Newsweek. This state-of-the-art center provides advanced specialty and routine care with an emphasis on patient satisfaction and a focus on medical advancement.

Scope of work

Drives the Quality, Safety, and Experience (QSE) program for their assigned hospital(s) and/or other service area(s). Working with key stakeholders such as the Executive Team, Directors, Medical Directors, and Medical Staff. This individual will understand Corewell Health system-level and local goals, and to co-develop the roadmap of work necessary to achieve them. Works with other QSE leadership to adhere to best practice in implementing and operationalizing evidence-based practice and improvement methodology that is in alignment with System QSE.

• Provides guidance and feedback to improvement teams and leaders on skill development and team effectiveness. Actively participates and contributes to System-wide training courses on quality, safety, and experience.
• Creating, maintaining, communicating, and executing program goals, strategy, and roadmap. Liaisons with executive team within the regional location. Ability to evaluate performance of location in the context of the overall Corewell Health performance in QSE. Can bring insights and best practice to advance the performance of the regional location.
• Maintain effective business partnerships to ensure goals and understood and work is prioritized appropriately to achieve those goals. Use of data and influence to highlight strengths and success as well as opportunities for improved performance. Ability to coach towards excellence and overcome barriers to achieve outcomes.
• Coordinates and integrates work of improvement teams members throughout their hospital or other designated area while maintaining a visible leadership presence locally and within the corporate team, as appropriate. Connects with regional and system functional leadership to stays abreast of new developments in healthcare quality, safety, and experience and provides updates and reference material to the Spectrum Health Quality Committees including board subcommittees as required.
• Participates with system staff to implement clinical outcome measures for quality improvement, patient and staff safety, patient/family experience, cost and complication reduction, benchmarking, and the implementation of evidence-based medicine.

How we will care for you, while you care for our patients

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings

Qualifications

• Required Bachelor's Degree in healthcare administration, business administration, nursing or related field
• Preferred Master's Degree MPH, MBA or other related area
• 10 years of relevant experience Performance management, quality improvement, patient safety, patient experience and outcome reporting Required
• 5 years of relevant experience leadership role in a healthcare environment. Required
• Creating, communicating, and executing on vision, strategy, and roadmaps, building relationships with diverse stakeholders, and leading and influencing cross-functional teams in creating successful initiatives, without formal authority. Required
• Experience in working with nursing leaders and physicians from diverse backgrounds and perspectives in acute, ambulatory, chronic, and preventive care environments. Required
• Experience in hospitals in a community hospital private practice environment. Required
• Clinical related experience. Preferred
• LIC-Registered Nurse (RN) - STATE_MI State of Michigan preferred

Primary Location

Department Name

Employment Type

Shift

Weekly Scheduled Hours

Hours of Work

Days Worked

Weekend Frequency

CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.

Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

POSITION SCOPE

The Warehouse Quality Specialist is accountable for working cross functionally in the application, understanding and compliance of their assigned Quality Systems. The Warehouse Quality Specialist reports to the Warehouse Management

RESPONSIBILITIES

• Coordinate and assure the DC maintains a robust, standardized and effective Quality System which aligns with applicable regulatory requirements and Quality Agreements established with business units served.

• Responsible for leading local site implementation of annual Quality Objectives and Key Business Drivers established for DC operations.

• Ensure the DCs’ processes, organization, procedures, and activities are adequate to effectively meet the needs of the US Supply Chain and conform to all applicable regulatory requirements and regional standards.

• Promote a culture of Quality across the local organization that ensures management commitment and understanding of ISO and QSR regulations as they apply to Storage, Distribution and Transportation.

• Ensure effective implementation and execution of Quality processes conducted under the Quality Systems to accomplish expected requirements and performance.

• Use metrics and reporting to effectively monitor processes, report on performance, drive improvement, and provide cost savings to the business.

• Lead and/or participate in regularly scheduled Quality Leadership calls to ensure timely implementation of agreed upon actions and facilitate cross site exchange of performance and collaborative activities.

• Employ and share practices and tools to accelerate continual quality improvement into DC organization locally and across the region, initiating lessons learned and concepts; to introduce pro-active improvement and prevent recurrence of issues.

• Improve the benefits for the overall system to drive Business, Supply Chain performance and customer satisfaction.

• Responsible for managing and maintaining an effective local Quality organization, training, development programs, subject matter expertise, defining and assigning associates’ responsibilities, succession plans, establishing annual IIG’s and evaluating performance.

• Serves as a Designated Representative as appropriate to ensure day to day operations meet states’ licensing requirements for medical device and/or wholesale drug distribution regulations as applicable.

• Accountable for Quality System as the local Subject Matter Expert (SME), providing guidance and training, facilitating meetings, critical issues, and ensuring compliance to the following Quality Systems as assigned:

  • Document and record control, DMS Administrator

  • Training & Curricula / C2C DLA / GMP & GD

  • Order Fulfillment Claims support for root cause analysis and SCARs

  • Intracompany Claims

  • QMS Audits

  • Metric Data Analysis

  • Non-conforming processes

  • Supplier Management
     

• Assist in the execution of CAPAs and Validations.

• Designated business unit Quality representative for facilitation of remediation/rework activities with DC personnel. Provides on-site training on behalf of the business units on rework protocols when required

• Partner with Operations and Supply Chain Relations on customer related issues and driving claims to resolution where escalation is needed.

• Conduct and participate in audits as required in compliance with regulatory requirements, e.g. ISO 13485, 21 CFR 820.

• Other duties as assigned.

POSITION REQUIREMENTS EXPERIENCE:

• Experience in Supply Chain and/or Distribution Center Operations preferred.

• Knowledge and experience in a regulated environment; experience in medical devices and/or pharmaceutical regulated industry preferred.

• Knowledge and experience with Medical Device regulations, ISO 13485 and 21 CFR 820 preferred

COMPETENCIES:

• Computer skills (Excel, Word, Power Point, etc.)

• Process oriented, Continuous Improvement Experience

• Strong people leadership including developing, coaching, listening, collaborating, and delegating

• Excellent organizational, analytical and process efficiency skills

• Excellent interpersonal and communications

• Project leadership skills

• Initiative and drive for result

EDUCATION:

• Bachelor's Degree required

CERTIFICATIONS:

• ISO 13485 and 21 CFR 820 Lead Auditor certified preferred

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

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JOB DESCRIPTION:

WORKING AT ABBOTT:

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists

THE OPPORTUNITY:

The Director of Technical Quality Support is responsible for directing a team of quality engineers focused on validation and design control of products and processes, including software and technical quality assurance personnel. Products include PC application software, mobile applications, embedded firmware and hardware products for medical monitoring systems, all digital and cloud products across Abbott’s portfolio. This role leads and directs activities associated with quality, regulatory, and compliance areas of Abbott. Responsible for developing a standard interpretation of regulations for Abbott, facilitating policy development and deployment to the divisions. Actively influence regulations through industry groups and other channels. Provide oversight for FDA communications regarding compliance issues. Provide strategic consulting for the division by interfacing directly with the divisions on policy development and deployment. Develop and assess key metrics. Provide senior management with impact of regulatory changes.

This role will provide oversight and management for the software (digital and embedded) and technical quality organization, ensuring that the quality system requirements for design, validation and qualification for product development and production are effectively established and maintained to meet regulatory requirements.

Work effectively with multiple different divisions and medical device technologies.

Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

Responsible for:

Quality assurance activities for software and firmware development for health care products, including both medical and non-medical applications

Quality assurance activities for hardware development for health care products.

Creating and maintaining an efficient, highly motivated, quality engineering organization.

WHAT YOU’LL WORK ON:

• Provide overall direction and leadership for validation, design and qualification to assure product quality for application software, embedded firmware and hardware products for medical monitoring systems.
• Develop, implement and improve quality policies, processes and procedures, automated systems and reporting systems.
• Supports continuous product and process improvement through identifying major site quality risks and product quality metrics; leverages metrics to assist in shaping the strategy of the quality engineering department.
• The incumbent must understand the details of the areas involved. Possess strong leadership skills, an overall knowledge of healthcare industry regulations, ability to effectively negotiate and strong communication skills.
• Provide strategic consulting for programs being developed or implemented.
• Facilitate policy development and deployment throughout the corporation.
• Work to achieve program standardization between businesses.
• Develop and assess metrics for each center.
• Lead and facilitate implementation of new regulations.
• Train our various businesses on new requirements for compliance.
• Standardize approach to implementation of new regulations.
• Provide oversight of quality and compliance goals.
• Interface directly with the divisions on policy development and deployment
• Hires and retains a diverse, highly qualified staff and provides ongoing performance feedback. Sets goals which align to department plans and manages the execution of goals through coaching and mentoring.
• Develops process mitigation plans and strategies that are designed to mitigate the risks identified through the Risk Management process, including on-market risk evaluation and assessments. Making decisions on whether or not to take action on market to remedy non-conforming product on-market.
• Utilizes practical knowledge of software development and familiarity with Software Development Lifecycle (SDLC) experience with Agile/Lean software development lifecycle process
• Complies with worldwide regulations, Company policies, operating procedures, processes, and task assignments. Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Assure line of communication with DVP QA and Senior Leaders on critical quality issues that may result in potential business interruption.
• Assure business continuity in leadership positions and critical roles through talent management planning and development.

QUALIFICATIONS:

• Bachelor's Degree in Engineering, Computer Science or technical discipline or equivalent experience in software field.
• Master’s degree in a technical discipline ideal.
• Minimum 10 years in Progressive work experience in software related medical device or high technology industries. Minimum 10 years prior management experience.
• Requires technical background and direct experience of product development activities for software and/or hardware for leading edge medical devices.
• Demonstrated experience in working effectively to ensure quality and compliance requirements are designed/built into the products.
• Strong leadership skills, including the ability to set goals and provide positive and constructive feedback respectfully to build positive relationships and improve business results.
• Ability to work effectively within a team in a fast-paced changing environment. Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Ability to travel, including internationally >50% of time.

APPLY NOW:

Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

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