Senior Communications Manager
Do you have a positive and proactive approach to leading a team and the ability to collaborate with others effectively? Would you like the opportunity to deliver an engaging communications strategy that celebrates key events at both the National Railway Museum and Locomotion?
About us
The Science Museum Group is here to inspire futures. As part of this strategic priority our Marketing and Communication teams have a critical role to play in increasing our reach, driving footfall, promoting our brand and ensuring our programming is audience focused.
We are now recruiting for a Senior Communications Manager on a fixed-term, maternity cover contract for 13 months. This is a full-time role, working 35 hours per week and is based at the National Railway Museum (NRM) in York with hybrid working also available.
About the role
As Senior Communications Manager you will be leading the activity of the NRM and Locomotion communications team, with responsibility for delivering the communications strategy and achieving ambitious visitor numbers for both sites.
You will lead these teams in delivering engaging communications designed to celebrate a number of exciting events happening in 2025. These include the NRM's 50th birthday, the reopening of Station Hall and the bicentenary of the railways to be celebrated across both of our sites. In addition to these events, you will help to drive commercial return for our paid for offers and programmes including Wonderlab: The Bramall Gallery and the Flying Scotsman VR Experience.
Your role will be essential in setting a culture of excellence and quality in all that we do and ensuring that internal comms are in line with expectations. You will work collaboratively with web and digital teams to align with museum objectives and messages to produce joined up comms campaigns across marketing, press, digital and social. You will use insight and data to continuously improve and evaluate all campaign outcomes.
About you
Joining us, you will have significant transferable skills that are relevant to a communications leadership role or existing experience in comms leadership, marketing management or a press/PR management role. You will have a positive and proactive approach to leading teams, collaborating with others, promoting new ways of thinking and building positive relationships across a large organisation.
Crucially, you will be a good communicator with the ability to write effective, interesting and persuasive copy. You will have experience of planning and delivering integrated communications campaigns and delivering an increase in footfall or awareness raising campaigns, in addition to experience using a CRM system and email marketing.
Applying
View the Vacancy Information Pack listed under 'Attachments' on the vacancy listing on our website for more details about the role and the application process, or click 'Apply Online' to submit an application.
Don't feel you meet all of the criteria? At SMG, we are committed to building a workforce that is open for all, and welcome you to apply, even if your experience doesn't fit perfectly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.
What we offer
Joining us as an employee, you will have the opportunity to develop your career in a world-class museum group. We understand that work/life balance and wellbeing is crucial to our colleagues, so we offer the perks listed below, as well as support for things that happen in life such as parental and adoption leave, sickness, and career breaks.
- Support with personal and professional development
- 27 days annual leave in addition to bank holidays
- Employee assistance programme
- Enhanced contributory pension
- Unmind App and other wellbeing support
- Interest-free loans
- Days Out discounts
- Health & Dental Insurance
Open for All is one of the Science Museum Group's five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.
