Analyst 5, Identity and Access Management IT Security Global Operations
1 month ago
ResponsibilitiesLead Active Directory (AD) Services: Oversee and manage Active Directory infrastructure, including forests, domains, and trusts, ensur.....
Responsibilities
- Lead Active Directory (AD) Services: Oversee and manage Active Directory infrastructure, including forests, domains, and trusts, ensuring availability, security, and performance.
- Architect and Design Solutions: Design and implement solutions for Active Directory, Azure Active Directory, and hybrid identity environments, ensuring seamless integration with IAM and security policies.
- Manage and Support Identity Lifecycle: Oversee identity lifecycle management, including provisioning, de-provisioning, and governance of accounts, access controls, and roles.
- Secure Access and Authentication: Implement and manage secure authentication mechanisms such as multi-factor authentication (MFA), conditional access policies, and single sign-on (SSO) configurations.
- Lead Incident Response: Act as the technical escalation point for resolving identity-related incidents, focusing on troubleshooting and root cause analysis for AD-related issues.
- Collaborate Across Teams: Work closely with IT, Security, Compliance, and business stakeholders to ensure AD aligns with regulatory requirements and supports business objectives.
- Manage System Upgrades and Patches: Plan and implement upgrades, patches, and changes to AD and IAM systems to ensure system security and minimize downtime.
- Document and Optimize Processes: Develop, maintain, and update operational and technical documentation, ensuring best practices in AD and IAM processes.
- IAM Roadmap: Assist in defining and implementing a strategic roadmap for IAM technologies, especially around directory services and access management.
- Compliance and Audit Support: Ensure AD and identity systems are compliant with regulatory standards (e.g., SOX, NIST), and provide audit support where necessary.
- Mentorship and Training: Provide technical guidance, mentoring, and training to junior team members, fostering a culture of knowledge sharing and continuous improvement.
- Self-motivated, enthusiastic, detail oriented, multi-tasking, status reporting, collaborate in a team environment across multiple time zones.
Professional Attributes
- Leadership: Demonstrated ability to lead cross-functional teams and manage technical resources, driving projects and solutions to successful completion.
- Problem-Solving: Strong analytical and troubleshooting skills with a proactive approach to identifying and resolving issues within complex identity and directory environments.
- Attention to Detail: High level of accuracy and attention to detail in managing, documenting, and implementing identity solutions.
- Effective Communication: Excellent written and verbal communication skills to collaborate effectively with technical and non-technical stakeholders across the organization.
- Strategic Thinking: Ability to align IAM strategies with organizational goals and long-term vision, focusing on scalability and security.
- Adaptability: Capacity to adapt to rapidly changing technologies, priorities, and organizational requirements, while maintaining focus on key objectives.
- Customer-Focused: Strong commitment to delivering excellent customer service by understanding internal stakeholder needs and aligning IAM services accordingly.
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