Total 102 fb tourism hospitality job vacancies in welwyn garden city al7 4hl

Our Client
Sitting in the hospitality space and part of a larger, leading group, our client is seeking an Accountant to sit within their successful finance team.
The Role Reporting into the Finance Manager, you will be responsible for, but not limited to:
- Assisting with month-end processes 
- Assist with the preparation of all financial and management reporting 
- Maintenance of all journals and ledgers
- Overseeing accounts payables and accounts receivables
- Managing prepayments, intercompany recharges and reconciliations
- Overseeing payroll
- Ad hoc duties 
About You - 2 years' experience in a similar role
- SAP experience highly preferred, but not essential
- CA/CPA or currently pursuing preferred, but not essential
- Strong communication, both written and verbal
If this sounds like the role for you, hit 'APPLY' now! ... Click here to view more detail / apply for Accountant / Hospitality

Our Client
Sitting in the hospitality space and part of a larger, leading group, our client is seeking an Accountant to sit within their successful finance team.
The Role Reporting into the Finance Manager, you will be responsible for, but not limited to:
- Assisting with month-end processes
- Assist with the preparation of all financial and management reporting 
- Maintenance of all journals and ledgers
- Overseeing accounts payables and accounts receivables
- Managing prepayments, intercompany recharges and reconciliations
- Ad hoc duties 
About You - 2 years' experience in a similar role
- SAP experience highly preferred, but not essential
- CA/CPA or currently pursuing preferred, but not essential
- Strong communication, both written and verbal
If this sounds like the role for you, hit 'APPLY' now! ... Click here to view more detail / apply for Accountant / Hospitality

Hospitality Head Chef

Salary: £50,000 per year
Location: London - Premium Site
Schedule: 40 hours per week, Monday to Friday + paid overtime

Why This Role?

Are you a Head Chef seeking a fine dining role that offers a work-life balance without compromising on quality? This position provides the rare opportunity to work Monday to Friday with every weekend off, allowing you to focus on what you love-creating exceptional food-while enjoying a more balanced schedule.

About the Role

In this premium B&I contract catering environment, you will join a dedicated team within the hospitality kitchen, serving fine dining experiences to corporate meeting rooms and catering for canapé events and much more. From scratch cooking to fresh ingredients, every dish will reflect the highest standards. We're looking for a Refined Head Chef with experience in B&I hospitality at premium sites, or those with high-end restaurant or hotel backgrounds.

What We Offer

* Work-Life Balance: Enjoy every weekend off, with Monday to Friday shifts and flexible opportunities for paid overtime.
* Career Development: Join a company with a strong culture of training and development, offering unique paths for growth into regional support roles.
* Exceptional Training: Benefit from industry-renowned training programs designed to enhance your skills and support your career advancement.

Ideal Candidate:

* Background in fine dining, high-end hotels, or premium B&I hospitality
* Strong commitment to quality, with experience in fresh, scratch cooking
* Flexibility for overtime as needed during the week

This is a unique chance to pursue your passion for fine dining while maintaining a balanced work schedule.

Ready to join us? Apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Your new company
A well-known restaurant group in London is looking to hire an industry-qualified finance professional to join their business as a Management Accountant. You will be working for a well known and exciting brand which has grown dramatically over the last 10 years and recently gone through a large acquisition expanding its market operations.

Your new role
As a Management Accountant you will be responsible for some of the following:

• Monthly reporting.
• Assisting in annual budgeting.
• Assisting in monthly/quarterly forecasting.
• Assisting with year-end audit.
• Preparing quarterly VAT return, annual PSA return and other ad hoc statutory returns.
• Monthly Balance Sheet reconciliations and intercompany invoicing.
• Advising key stakeholders to ensure business plans are accurately translated into budgets and forecasts.

What you'll need to succeed

• Newly qualified and industry trained finance professional.
• Budgeting and forecasting experience.
• Strong attention to detail and accuracy.
• Strong Excel skills.
• System knowledge desirable, but not essential.

What you'll get in return
This is an exciting opportunity for a newly qualified professional to make a move. You will be working alongside a wider finance team who have all made a similar move and as such, can learn and develop from like-minded finance professionals.

What you need to do now
If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't exactly right for you, but you are looking for a new and exciting position, please contact me at for a confidential discussion of your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Who are we?
Techforce Personnel is a proud partner of PeopleIN ? Australia?s biggest ASX listed family of staffing brands with 25 offices across Australia and over 300 internal staff. Our specialist business harnesses the extraordinary impact of talented people across Mining and Resources, Shutdowns, Facilities Maintenance, Healthcare, Industrial Services, Civil Construction, Residential/Commercial Construction, and the Oil and Gas Industries.
The Opportunity: Techforce requires candidates for potential ongoing opportunities for Chefs, Cooks, Kitchen Hand, Food Service Assistant, Catering Assistant, Barista, Housekeepers, Industrial Cleaners to work in Sydney and its surrounding suburbs.    Possible Regional location available as well. 
Possible job locations would include Hospitality and Catering venues and Health Care facilities. 
Please note that this is an Expression of Interest Advert to join our regular pool of workers. 
Roles we urgently need :


Chefs
Cooks
Kitchen Hand
Food Service Assistant
Catering Assistant
... Click here to view more detail / apply for Hospitality and Catering Staff for Sydney, New South Wales

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 11 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

Hospitality Interior Designer/ Senior Interior Designer/ FFE Designer

We are searching for a dynamic, creative, and dedicated Hospitality Interior Designer to join our talented team.The ideal candidate will have a passion for creating memorable and immersive experiences through innovative design concepts. As a hospitality industry designer, you will collaborate with cross-functional teams to develop unique and engaging designs that enhance the guest experience and reflect the brand identity of our clients in the hospitality sector. Your principal duty will be to improve, make functional, and visually attractively design our facilities to provide our guests with a memorable hospitality experience.

Responsibilities:

· Conceptualize and develop interior design concepts for various hospitality projects including hotels, restaurants, resorts, spas, etc

· Create detailed design presentations, mood boards, and renderings to communicate design concepts effectively to clients and project stakeholders.

· Collaborate with architects, engineers, and other design professionals to ensure that design concepts are aligned with project requirements and feasibility.

· Research current trends, materials, and finishes relevant to the hospitality industry to incorporate innovative design elements into projects.

· Develop comprehensive design specifications, including furniture, fixtures, and equipment (FF&E), and coordinate procurement and installation processes.

· Conduct site visits and assessments to evaluate existing conditions and ensure that design concepts are implemented according to specifications and quality standards.

· Participate in client meetings, presentations, and design charrettes to gather feedback, address concerns, and refine design concepts throughout the project lifecycle.

· Stay informed about industry regulations, building codes, and ADA requirements related to hospitality design to ensure compliance and safety.

· Manage project timelines, budgets, and resources effectively to deliver projects on schedule and within budget constraints.

· Foster positive relationships with clients, vendors, and contractors to facilitate smooth project execution and ensure client satisfaction.

Requirements & Attributes:

· Bachelor’s Degree in Interior Design, Architecture, or related field

· Minimum of 7 years’ experience in a similar role

· Experience in project liaison is essential

· Proven experience in hospitality design

· Knowledge of building codes and interior design principles

· Excellent decision-making skills especially when under pressure

· Superior communication, presentation, project management, and leadership abilities

· Proficiency in software such as AutoCAD, SketchUp, 3D Max, Illustrator, Photoshop, etc

Application Process:

Please submit a copy of your design poftfolio and updated CV including your current salary, expected salary and notice period to daisy.sim@aedas.com.

The Learning and Development Coordinator will work closely with the Learning & Development Manager to ensure the learning system and functions are strategically linked to the organization’s vision and mission; and implemented excellently based on the standard, to improve service quality & job efficiency.

Detailed responsibilities may include but are not limited to:

• Content Creation: Develop engaging training materials, including presentations, videos, and interactive modules, leveraging various digital tools and platforms.
• Curriculum Development: Develop and manage comprehensive learning curriculum, ensuring alignment with business objectives and employee development goals.
• Training Delivery and Coordination: Oversee the seamless implementation of training programs, including scheduling, logistics, and participant management.
• Performance Measurement: Track and analyze training effectiveness through key metrics, such as participant feedback, knowledge retention, and behavioral change.
• Talent Management: Contribute to talent development initiatives, such as talent pools and succession planning.
• Strategic Partnership: Collaborate closely with key stakeholders across business units to identify and address learning and development needs.
• Vendor Management: Establish and maintain relationships with external training providers, negotiating contracts and ensuring quality standards.
• Administrative Tasks: Handle administrative duties, including data entry, report generation, and other related.

Background: 

• Passionate in people development and education with bachelor’s degree
• Professional experience as L&D Coordinator or similar role

Skills & Competencies:

• Strong interpersonal and communication skills
• Ability to coordinate & build relationship to work effectively with individuals, groups, and other business units to carry out the goals of a learning & development function
• Proven ability to design, develop, and deliver effective training programs
• Excellent verbal professional communication & written skills with a good command of Bahasa & English 
• Proficiency in learning management systems, authoring tools (e.g. Ispring suite, CreateStudio), and digital learning platforms
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to develop data layouts like tables, charts, graphs would be an advantage 

 

Working Experiences: Minimum 3 years of professional experience in learning & development

Pacific Concepts Grow your career with Hunter St. Hospitality Competitive remuneration & bonus incentives Training & development and career progression opportunities Food & Beverage discounts, gym discounts and more Opportunities available for Cooks at all Hunter St. Hospitality brands (Rockpool Bar & Grill, Spice Temple, Rosetta, Saké Restaurant & Bar and Alice) across Sydney area! Our restaurants include:    Winghaus: Barangaroo, Circular Quay The Bavarian: York Street, Miranda, Manly Wharf, World Square, Penrith, Rouse Hill, Chatswood El Camino Cantina: The Rocks, Entertainment Quarter, Manly Wharf, Westfield Miranda Munich Brauhaus: The Rocks Fratelli Fresh: Darling Harbour, Entertainment Quarter, Manly, Westfield Sydney, Westfield Miranda Bar Patrón: Sydney The Argyle: The Rocks About the Brands: Hunter St. Hospitality is Australia’s preeminent dining group. Our portfolio of first-class, internationally renowned premium restaurants and bars encompasses Rockpool Bar & Grill, Spice Temple, Rosetta Ristorante, Saké Restaurant & Bar and Alice. We have made an indelible mark on the Australian dining landscape with iconic restaurants and bars across NSW, Victoria, Queensland, and Western Australia. Find out more: Rockpool Bar & Grill: https://rockpoolbarandgrill.com.au/ Spice Temple: https://spicetemple.com.au/ Rosetta Ristorante: https://rosettarestaurant.com.au/ Saké Restaurant & Bar: https://sakerestaurant.com.au/ Alice: https://thisisalice.com.au/home About the Role: Looking for your next career move? Hunter St. Hospitality has a range of opportunities to suit experienced Cooks. • Previous experience in a commercial kitchen within a premium dining environment • Exceptional knowledge of food safety & hygiene • A qualification in Commercial Cookery is preferred, but not required • Flexibility to work across a rotating roster, including weekends and late nights Key responsibilities: • Working within a high performing team to deliver high-quality products and a smooth service • Performing food preparation tasks, training, and supporting a section • Ensuring Food Safety & Hygiene procedures are followed What we offer: We provide skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always wanted. • Competitive remuneration & bonus incentives • Training, development, and career progression opportunities • Supportive leadership and team environment • Employee Assistance Program • Food & Beverage discounts, gym, and private health insurance discounts • Grow within one of the largest hospitality groups in Australia • Restaurants located in both Australia & New Zealand Contract Type: Permanent/ Full Time Salary $73,1500– $80,000 pending qualifications and experience   Hunter St. Hospitality is the trading name under Urban Purveyor Group Pty Ltd. Benefits We will give you the skills, training, and mentorship from the best in the hospitality industry to help you build the career you’ve always wanted. • Competitive remuneration & bonus incentives • Training, development, and career progression opportunities • Supportive leadership and team environment • Employee Assistance Program • Food & Beverage discounts, gym, and private health insurance discounts • Grow within one of the largest hospitality groups in Australia • Restaurants located in both Australia & New Zealand Task & Responsibilities • Working within a high performing team to deliver high-quality products and a smooth service • Performing food preparation tasks, training, and supporting a section • Ensuring Food Safety & Hygiene procedures are followed Qualification & Experience • Previous experience in a commercial kitchen within a premium dining environment • Exceptional knowledge of food safety & hygiene • A qualification in Commercial Cookery is preferred, but not required • Flexibility to work across a rotating roster, including weekends and late nights About Company EXTRAORDINARY DINING CONCEPTS AND EXCEPTIONALLY GOOD TIMES.   A team of creative thinkers and culinary go-getters, we are the curators of extraordinary dining experiences and exceptionally good times.   Established in Sydney and with a cult following Australia-wide, Pacific Concepts is a collective of unique dining concepts, ranging from casually chic to explosively fun.   With origins that date back to 1976, we celebrated our first international launch in Auckland, New Zealand in 2019. Our culinary journey now takes us further afield in Australia and to additional sites in New Zealand.   We’re on a rollercoaster ride and we’re taking adventurous gastronomic travellers with us.   Hop on board! Salary: $73150-80000 Job Publish: 24-10-2024 Job Expire: 23-11-2024 Please click to View more detail / apply .

AYANA Hospitality is one of the leading hotel management companies in Indonesia. We pride ourselves on creating extraordinary guest experiences through our luxurious resorts and outstanding service.

As a key member of our team, you will actively write high-quality, maintainable code and contribute directly to our codebase. You will also lead a group of software engineer and conduct code reviews to maintain our coding standards and collaborate with team members to effectively solve problems and deliver high-quality products.

Key Responsibilities:

• Write and review high-quality code, ensuring best practices.
• Lead and mentor software engineering teams.
• Collaborate on technical direction and strategy.
• Design scalable and reliable software architectures.
• Promote a culture of learning and improvement.

• 6+ years of experience in frontend development with a solid portfolio of projects.
• Expertise in HTML, CSS, and JavaScript, with extensive experience in modern frameworks such as React (Next.js, Gatsby.js) and Vue.js (Nuxt.js is a plus).
• 3+ years of experience with backend development (Rails/Laravel)
• Strong understanding of responsive design principles and mobile-first development.
• Extensive experience with version control, maintaining thorough documentation, and executing rigorous testing protocols.

AYANA MidPlaza, Jakarta is on the lookout for an enthusiastic Waiter/Waitress Apprentice to assist our dining staff in providing excellent service to our guests. This role is a fantastic opportunity for passionate individuals looking to develop their skills in the hospitality industry.

Responsibilities

• Assist in preparing restaurant tables and ensuring cleanliness and organization
• Greet and seat guests, presenting menus and providing information about specials
• Take food and drink orders accurately
• Serve food and beverages promptly, ensuring high standards of service
• Communicate effectively with kitchen staff and other team members
• Provide recommendations and answer guests' questions regarding menu items
• Assist in maintaining a tidy dining area and replenish supplies as needed
• Support waitstaff during peak hours to ensure smooth operations

• Fresh graduates are welcome to apply
• Excellent customer service skills and a friendly demeanor
• Ability to work in a fast-paced environment with a positive attitude
• Strong communication and interpersonal skills
• Availability to work flexible hours, including evenings and weekends

TBA

AYANA Hospitality is seeking a dedicated Recruitment Officer to join our team at AYANA MidPlaza, Jakarta. The Recruitment Officer will be responsible for managing the recruitment process from job postings to onboarding, ensuring that we attract and select the best candidates for our organization.

Responsibilities

• Manage the end-to-end recruitment process including job postings, resume screening, interviews, and candidate selection
• Collaborate with hiring managers to understand departmental needs and create job descriptions
• Use various sourcing methods to attract potential candidates, including job boards, social media, and recruitment fairs
• Conduct initial phone screenings and coordinate interviews with the hiring teams
• Manage relationships with recruitment agencies and job advertisement platforms
• Update and maintain the applicant tracking system (ATS) and generate recruitment reports
• Ensure a positive candidate experience throughout the recruitment process
• Stay updated on best practices and trends in recruitment to enhance our hiring process

• Minimum of 2 years of experience in recruitment, preferably in the hospitality industry
• Strong understanding of recruitment strategies and methods
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with applicant tracking systems (ATS) and HR software
• Bachelor's degree in Psychology
• Proficient in Microsoft Office, especially Excel
• Language Requirements :
• Indonesian: excellent command of spoken and written is necessary
• English: good command of spoken and written is necessary

Your new company

I am supporting a global hospitality company looking to recruit a new Financial Controller for their UK division, based within their Central London office. Netsuite system experience is essential for this position.

Your new role

• Provision of all statutory financial information
• Review of monthly management accounts for multiple entities
• Supporting the creation of annual budgets
• Forecasting & quarterly re-forecasting
• Analysing financial performance
• Managing a small finance team
• Use of Netsuite

What you'll need to succeed

You'll be a Qualified Accountant (ACA/CIMA/ACCA) with experience within a finance manager / senior finance role looking for their next challenge. Experience within the hospitality/travel/leisure industry is advantageous, but please still apply if you have industry experience within other sectors!
Small team management experience is a bonus, but not essential.

What you'll get in return

This is an exciting opportunity to come into a rapidly growing company and make your mark on the finance team.
This business offers a competitive salary of £60-70k + competitive benefits.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Tahlia now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for a Hostess to join our team and be the first point of contact for our guests. A Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts. Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area

Do you thrive in the kitchen? We are hiring for multiple chef roles to share their creative flair with our kitchen team.

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Demi Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

What we are looking for:
• Leadership experience within a professional kitchen environment
• Demonstrated experience with dietary requirements including creating menus to suit those requirements
• Demonstrated experience and understanding of adhering to local regulations concerning health, safety, or other compliance requirements & an understanding of HACCP management
• With culture at the core of this business, you will be a leader invested in your staff, their development and productivity
• A food Safety Supervisor certificate is desired
• High levels of organisation & time management skills

Demi Chef Base Hourly Rate: $28.87
Chef de Partie Base Hourly Rate: $29.64
For Chef various levels above, equivalent to $57,000 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award;

$73,359.00 - $95,000 (gross) Head Chef Salary Band based on experience and qualifications

Why work for Accor?

• With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

We are seeking a motivated professional with a passion for service to join our Hotel Service Manager team.

We have a number of different manager roles available including Night Manager, Assistant Manager, Front Office Manager, Operations Manager, and Housekeeping Manager.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Night Manager, you will:
• Provide support, leadership and guidance to the Front Office overnight team
• Coordinate the work flow of the front office night team to ensure that the front office is covered at all times, including meal breaks
• Completion of property specific night audit procedures
• Carry out floor checks, where possible
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Check guests in and out of the Property accurately and in a timely manner
• Answer all telephone calls within three rings in a professional manner according to brand standard
• Record guest comments for the information of the Head of Department
• Ensure accuracy and balancing of till and the department cash float
• Prepare and distribute daily reports
• Document all transactions and alterations to accounts
• Carry out transactions foreign currency accurately
• Collect payment of accounts and issue receipts accordingly
• Ensure all guest details are fully updated on PMS system to ensure Property information is correct
• Ensure guests who are not ALL members are briefed on features and benefits and signed up to the loyalty program
• Ensure a thorough and clear handover of information to Team Members on the following shift in order to ensure continuity of service.

As our next Assistant Manager, you will:
• Supervision, support and training of Front Office Team Members to ensure standards and procedures are observed
• Ensure that all company and department policies and procedures are understood by all Team Members
• Ensure effective communication of new or updated information regarding policies, rates or general Property information
• Conduct departmental meetings to brief Team Members on activities and discuss any issues relevant to the shift.
• Carry out all front office reception duties as required
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times
• Assist guests with all enquiries and complaints and provide accurate information to guests about Property facilities and features
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Ensure all revenue for the day is accounted for with daily summary being completed to balance daily activity
• Assist in the preparation of Team Member rosters, ensuring that optimum number of Team Members is achieved within budget
• Assist in the recruitment and selection of Team Members for the department, when required
• Conducts timely Performance Development Appraisals for Front Office Team Members
• Organise skills training for Front Office Team Members in conjunction with the Human Resources
• Implement strategies to increase the productivity and morale within the Department in conjunction with the Head of Department
• Ensure a thorough and clear handover of information to Supervisory Team Members on the following shift

As our next Operations Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Assists the General Manager in ensuring a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all unit owners
• Maintain a strategic business perspective
• Ensures a smooth, efficient day-to-day operation of the Property.
• Assists the General Manager in the direction of the property services and operations, liaising with all Departments as required.
• Relief coverage for the General Manager in their absence.
• Provides essential feedback to the General Manager on the status of the property operations and the departments.
• Provides ongoing guidance, leadership and support to the General Manager, Heads of Department and Front Line team.
• Lead by example in providing passionate, knowledgeable and friendly service to external and internal guests at all times.
• Deal effectively with guest complaints and feedback in an efficient and professional manner.
• Conducts regular Head of Department meetings to improve and maintain guest service standards and record minutes of these meetings.
• Recommends and implements revenue strategies to improve guest comfort and ensure innovation of service levels are maintained.
• Ensures departments are ready for peak service periods and are staffed accordingly.
• Be conversant with all tiers of the rate structure.
• Liaison with Sales & Marketing to maximise sales opportunities by effective promotion, advertising and marketing.
• Cultivation and maintenance of a positive sales culture maximising up-selling and on-selling.

As our next Front Office Manager, you will:
• Handles all guest or owner complaints immediately in a friendly manner
• Works with the General Manager to ensure a fair and equitable distribution of revenue to all unit owners
• Build and foster a strong relationship with all key stakeholders
• Maintain a strategic business perspective
• Supervise the reservation area ensuring maximum yield is achieved at all times
• Accountable to the General Manager for the productivity of the department, within the budgetary guidelines
• Recommends and implement strategies to improve guest comfort
• Prepares schedules for renovation of guest rooms, in conjunction with Housekeeping and Maintenance Managers as required
• Work closely with the Housekeeping Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
• Be aware and enforce the Privacy Act with respect to all guests

As our next Housekeeping Manager, you will:
• Plan and coordinate all work activities in the Housekeeping department ensuring all tasks are completed at or above the required standard and within specified timeframes
• Accountable to the General Manager and Operational Housekeeping Manager for the productivity of the department, within the budgetary guidelines
• Carry out regular inspections of all areas of the property in conjunction with the Maintenance Manager to ensure that all facilities are being cleaned and maintained according to Health and Safety standards
• Ensure that the department is prepared for any changes in business levels.
• Maintain the appearance and cleanliness guest rooms and Property grounds, ensuring maximum guest comfort at all times
• Work closely with the Rooms Division Manager / Front Office Manager and Maintenance Manager to ensure a changeover of rooms within specified timeframes
Liaises with outside contractors with regard to laundry and cleaning material services
• Order and control all Housekeeping inventory, including chemicals, linen and supplies
• Prepares schedules for renovation of guest rooms, in conjunction with Front Office and Maintenance Managers as required

What we are looking for:
• A vibrant, and outgoing personality in order to engage with guests and ensure they have a memorable stay
• The ability to maintain a high level of personal presentation as an ambassador for the hotel at all times
• The flexibility to work shifts including early mornings, evenings and weekends
• A person with proven leadership experience within a hotel environment
• Knowledge of Sihot PMS advantageous

Assistant & Night Manager Annual Base Salary: $73,359.00 (gross)
FOM, Operations Manager, Housekeeping Manager Annual Base Salary Range - $73,359.00 - $85,000.00 (gross) based on experience and qualifications