Hospitality Service Manager - Nights
Holiday Inn Milton Keynes - Central
Check out the hotel on our virtual tour!
The Opportunity
When the sun sets, and our guests are all tucked up in their rooms, this is where our Hospitality Service Managers that look after our night’s operations take over.
YOU may be the first and last person that our guests will see, first impressions are everything. Our hospitality managers are confident, friendly, and professional. YOU will need to be able to communicate effectively and lead an exceptional team.
As our hospitality manager, you will be responsible for greeting our guests, YOU will be their go-to person if they have any questions or issues. YOU will be responsible for the night operation to run smoothly and be carried out to a high standard.
Benefits
- Our enviable employee discounts on bedroom rates across the lgh hotel portfolio.
- Access to the ihg employee room benefit programme across their global portfolio. (t&cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate
- Previous experience managing a night operation within a busy hotel environment
- Highly motivated and proactive; acting with professionalism and positivity in all interactions
- Excellent oral and written communication skills
- Experienced user of Opera, Delphi, and Microsoft Office (Preferred)
- A positive and engaging demeanor with the ability to drive and motivate teams
- Excellent leadership and management skills
- Commitment to delivering a high level of customer service
Hotel
The Holiday Inn Milton Keynes has recently undergone a spectacular refurbishment of its lobby and public areas and now boasts the addition of Marco's New York Italian Restaurant. Whether you're looking for a place to eat, drink, work, relax, or socialize, you'll find a welcoming space here.
Located in the heart of Milton Keynes' business and shopping district, the hotel is just a short walk from Milton Keynes Central Station, which offers direct trains to London. London Luton Airport (LTN) is also within easy reach, just a 30-minute drive away.
Business travelers will appreciate the hotel's proximity to companies like Argos and Santander and can take advantage of the hotel's 9 flexible conference rooms in the Academy conference center, which can accommodate up to 100 delegates. Families can enjoy a visit to the nearby Bletchley Park, the former British WWII codebreaking center, just a 10-minute drive away.
For those looking to shop, the Intu Milton Keynes Shopping Center mall is located nearby, with a variety of high-street shops. And for those looking for a bit of adventure, the indoor Snozone offers a chance to try your hand at skiing.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
