Total 12 fb tourism hospitality job vacancies in johor bahru

What you will be doing

• • Develop and maintain trusting relationships with high volume patrons to accomplish growth and company objectives.
  • Measure, track and analyze key account metrics. Ensure Rooms availability in assigned portfolio, assess why churn occurs, engage with patrons to educate them around the solutions OYO provides and act as a support function for patrons.
  • Growing company's revenue by ensuring Winback of properties which have gone in sold-out and aligning patrons to opt in for the various value added services that will impact their overall revenue.
  • Manage multiple patrons and suggest solutions that answer patron’s needs and wants. Negotiate contracts and meeting established deadlines for the fulfillment of each patron's goals.

Qualifications

• • Minimum 2 years of experience in Account Management/Business development/Sales.
  • Ability to work under pressure.
  • Good with numbers.
  • Tech savvy and quick problem solver.
  • Knowledge in maintaining relationships with Stakeholder/Owners.

Note: For Malaysians only. Only shortlisted candidates will be contacted.

Perks & Benefits

• Flexible working hours
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Remote work flexibility

你將要做什麼

• • 與大量顧客建立並維持信任關係，以實現成長和公司目標。
  • 測量、追蹤和分析關鍵客戶指標。確保指定組合中的客房可用性，評估流失的原因，與顧客互動，向他們介紹 OYO 提供的解決方案，並為顧客提供支援。
  • 透過確保已售罄的房產贏回並讓顧客選擇各種增值服務來增加公司的收入，這將影響他們的整體收入。
  • 管理多個顧客並提出滿足顧客需求和願望的解決方案。談判合約並遵守既定的最後期限，以實現每個顧客的目標。

資格

• • 至少 2 年客戶管理/業務開發/銷售經驗。
  • 能夠在壓力下工作。
  • 擅長數字。
  • 精通科技並能快速解決問題。
  • 維持與利害關係人/所有者關係的知識。

注意：僅適用於馬來西亞人。我們只會聯絡入圍候選人。

津貼和福利

• 彈性的工作時間
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 遠距工作彈性

The Hospitality Operations Executive is a versatile and adaptable individual who plays a vital role in ensuring smooth operations across various operation departments within our organization. You will be trained to work in Rooms Division and F&B Division.

Responsibilities:

• Actively rotate and support different operational departments as needed.
• Demonstrate a willingness to learn and participate in on-the-job training programs.
• Provide excellent customer service in all assigned areas.
• Maintain a high standard of cleanliness and organization in assigned areas.
• Adhere to all safety and hygiene protocols.
• Collaborate effectively with colleagues across departments.
• Exhibit a positive attitude and contribute to a positive work environment.

Qualifications:

• Strong work ethic with a willingness to learn and adapt to new situations.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple tasks efficiently.
• Team player with a positive and flexible attitude.
• No prior experience necessary, but a willingness to learn is essential.

Benefits:

• On job training will be provided to equip you with relevant skills.
• Competitive salary for the flexibility and skillset
• Recognition program: Earn a "recognition star" once you have completed each department rotation (convertible to monetary rewards)
• Opportunity to develop new skills and gain experience across different areas
• Full-time employment with benefits package.

Security Officers required islandwide.

Requirement:

1. Minimum Age: Must be at least 18 years old.
   
2. PLRD License : Valid License required.
   
3. National Service Clearance: For male applicants, completion of National Service (NS) is required.
   
4. Physical Fitness: Required for Security officers and are expected to maintain a reasonable level of physical fitness to carry out their duties effectively.
   
5. Language Proficiency: Proficiency in English is required, as effective communication is crucial in the security industry. Additional language skills may be an advantage.
   
6. Work Experience: Not required, on job training will be provided.
   
7. Personal Characteristics: Integrity, discipline, and a strong sense of responsibility is highly valued .
   
8. Good Eyesight and Hearing: Good eyesight (with/out eyewear) and hearing for observing and responding to security incidents effectively.
   
9. Emergency Response Training: Trained in emergency response procedures, including the handling of incidents and crises.
   
10. Working Schedule: Day and Night shifts available. Must be able to work up to 12 hrs per shift. Shifts include Weekends and Public Holidays.

ILS Hospitality : Hp : 89431726

Join Our Team as a Concierge!

Are you a friendly and resourceful individual with a passion for providing exceptional guest service? Our luxury hotel is seeking a dedicated Concierge to enhance our guests’ experiences by offering personalized assistance and insider knowledge of the local area.

Key Responsibilities:

• Greet guests warmly and provide a welcoming atmosphere
• Assist with reservations for dining, transportation, tours, and other activities
• Offer personalized recommendations and insider tips on local attractions and events
• Handle guest inquiries, requests, and complaints promptly and professionally
• Coordinate with other hotel departments to ensure seamless guest service
• Maintain an up-to-date knowledge of hotel services, amenities, and local happenings
• Arrange for special services such as floral arrangements, spa appointments, and other personal requests

Qualifications:

• Previous experience in a concierge or guest service role preferred
• Excellent communication and interpersonal skills
• Strong knowledge of local attractions, dining, and entertainment options
• High attention to detail and a commitment to providing outstanding service
• Ability to multitask and handle diverse guest requests with efficiency and poise
• Positive attitude, professional appearance, and strong work ethic
• Flexibility to work various shifts, including evenings, weekends, and holidays

We offer a vibrant work environment, competitive salary, and opportunities for career advancement. If you are dedicated to delivering personalized and memorable guest experiences, we would love to hear from you.

Apply today and become a key part of our exceptional guest service team!

Contact:

Pami K

ILS Hospitality

corporate@ilshospitality.com

EA Reg: 23C1776

Reg No: R23117498

WA: 89431726

Responsibilities:

Attend to guest room and public area maintenance as reported by Front Office and Housekeeping.

Carrying out preventive maintenance of all electrical installations and equipment.

Other tasks and responsibilities includes upkeeping and maintenance of fixtures & fittings, carpentry, painting and plumbing works.

Requirements:

Possess minimum National Technical Certificate

Able to perform 3 rotating shifts, including weekends and public holidays.

Key Responsibilities:

• Manning of fire command center
• Patrolling duties of all areas in and surrounding Hotel
• Perform escort duties, traffic and crowd control management.
• Assisting guest with luggage during arrival and departure
• Performs other related tasks

Requirements:

• Minimum Secondary education.
• Must possess valid Private Security Identification Card and WSQ certification.
• Able to perform 3 rotating shifts.
• Good communication skills with pleasant personality.

Responsibilities:

· Handles the day-to-day operation of Front Office department.

· Supervise a team of Guest Service Executive/ Officer and Concierge as well as provide On-the-job training.

· Work closely with internal departments to ensure smooth-flowing of operations and to achieve maximum guest satisfaction.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Perform other related tasks.

Duty Manager responsibilities include:

- overseeing daily operations

- ensuring employee productivity

- monitoring efficiency of all processes and creating a positive work environment for employees.

Responsibilities:

· Performs and coordinates guest check in upon arrival and check out during departure.

· Daily maintenance of documentations and updating of property management system efficiently.

· Work closely with internal departments to ensure smooth-flowing of operations.

· Ensure that all guest complaints and inquiries are handled promptly and satisfactorily.

· Supervise a team of Guest Service Officers, ensuring work procedures in accordance to SOP.

· Perform other related tasks assigned by Duty Manager or Head of Department.

Requirements:

· Possess A Levels, O Levels or Diploma Hotel/ Tourism Management.

· Minimum 2 years’ experience in the similar capacity or in a supervisory position.

· Customer orientated and good communications skills.

· Proficient in Microsoft Office applications.

· Knowledge of Opera Property Management System would be an added advantage.

· Must be able to perform on 3 rotating shifts, weekends and public holidays.

· Singaporeans, Singapore PR and Malaysians are welcomed to apply.

We are based in Singapore and as a boutique hotel design company, we offer a world-class experience in all aspects of hotel and resort development, from the conceptualisation and creation of successful international brands to architecture and interior design.

We are looking for young interior designers who have a keen eye for design and development, preferably with experience in Hotels & Resorts.

Warehouse in the West, requires packers urgently. Transport provided at shift schedule timings from Paya Lebar, Marsiling and Lakeside MRT.

Job Describtion

• Fulfill customers' online orders by selecting and packing merchandise accurately.
• Handle incoming shipments and oversee inventory control procedures.
• Conduct stock counts to maintain the accuracy of both digital and physical inventory records.
• Regularly visually inspect physical products to ensure their quality and condition.
• Coordinate and organize the online delivery processes efficiently.
• Complete essential daily ad-hoc assignments and duties as required.
• Able to work on shifts including weekends and public holidays.
• Shifts: 0700-1700hrs 0800-1800hrs

Qualification:

1. Attention to Detail: Packers must pay close attention to detail to ensure accurate packing of products, proper labeling, and adherence to packaging specifications.
2. Physical Stamina: The job often involves standing for extended periods, lifting and carrying packages, and performing repetitive tasks. Physical stamina and strength are important.
3. Teamwork: Packers often work as part of a team, so the ability to collaborate and communicate effectively with colleagues is essential.
4. Basic Math Skills: Packers may need basic math skills for counting and verifying quantities of items being packed.
5. Organizational Skills: Being organized helps in efficiently managing packaging tasks and maintaining a smooth workflow.
6. Manual Dexterity: Good hand-eye coordination and manual dexterity are crucial for handling and packing various products.
7. Time Management: Packers should be able to work efficiently within specified timeframes to meet productivity KPIs, for production, delivery or shipping deadlines.
8. Reliability: Dependability and a strong work ethic are key qualities for packers to ensure consistent and timely completion of tasks.
9. Quality Control: Understanding and following quality control procedures to ensure that products are packed accurately and meet quality standards.
10. Safety Awareness: Awareness of safety protocols and the ability to adhere to safety guidelines is important in the warehouse or production environment.
11. Adaptability: The ability to adapt to changes in the work environment and follow instructions from supervisors or team leads.

You may contact us directly during office hours at : 8943 1726

Looking for various positions in the Hospitality Industry, from entry Level to Senior Positions in various locations.

With or without experience depending on the post applied.

• Management
• Front Office
• F&B
• Kitchen
• Engineering
• Housekeeping
• Sales
• Catering
• Security

Job Requirement depending on position applied for:

1. Communication Skills:Effective verbal and written communication skills.
   Ability to interact professionally with guests, colleagues, and management.
   
2. Customer Service Orientation:Strong customer service skills with a focus on guest satisfaction.
   Ability to handle guest complaints and resolve issues in a positive manner.
   
3. Teamwork:Collaboration and teamwork skills to work effectively with colleagues in a fast-paced environment.
   
4. Time Management:Efficient time management and organizational skills to handle multiple tasks and prioritize responsibilities.
   
5. Adaptability:Flexibility and adaptability to handle different roles and responsibilities as needed.
   
6. Attention to Detail:Thoroughness and attention to detail, especially in roles that involve housekeeping, food service, or event planning.
   
7. Stamina and Physical Fitness:Physical fitness and stamina for roles that involve standing for long periods, lifting, and other physically demanding tasks.
   
8. Knowledge of Industry Standards:Understanding of industry standards, regulations, and best practices, especially related to health and safety.
   
9. Technical Skills:Proficiency in relevant software or point-of-sale systems for roles in administration, reservations, or front desk operations.
   
10. Culinary Skills:Culinary expertise and knowledge for positions in the kitchen, such as chefs, cooks, or kitchen staff.
    
11. Sales and Marketing Skills:Sales and marketing skills for roles involving promoting and selling services, such as in hotel sales or event planning.
    
12. Language Skills:Proficiency in additional languages can be an asset, especially in locations with diverse clientele or in tourist destinations.
    
13. Certifications:Depending on the position, certifications such as food safety certifications, first aid, or hospitality management degrees may be required or preferred.
    
14. Problem-Solving Skills:Ability to think on your feet and solve problems quickly and efficiently.
    
15. Professional Appearance:Maintaining a neat and professional appearance, especially in customer-facing roles.
    
16. Ethical Conduct:Maintaining high ethical standards and integrity in dealing with guests and colleagues.