Is steering a high-performing engineering team ‘Your Thing’?
Here, you’ll oversee the vital work that keeps our trains moving, ensuring that maintenance, fault finding, repairs, and cleaning are all completed to the highest standard. Your role will be crucial in not just meeting, but exceeding targets, all while ensuring safety and efficiency are at the forefront of everything we do.
Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
Make a difference. Make it last. Make it easy. Make it happen. Make it yours. These are our values.
Ready to make them yours? Join us on this journey.
About the Role:
As an Engineering Depot Supervisor - Technical Support, you’ll be at the heart of our Train Care Centre, playing a crucial role in ensuring we meet and exceed our performance targets.
In this role, you’ll provide essential technical support that directly impacts the smooth operation of our Train Care Centre. You’ll help us maintain the highest standards in fleet performance, ensuring our trains are always in top condition and ready to serve our passengers safely and reliably.
But it’s not just about the trains; it’s about the people too. You’ll have the opportunity to support and mentor our team, helping them to grow their skills and reach their full potential. Your leadership will help us build a stronger, more capable workforce, ensuring that we continue to deliver excellence every day.
If this sounds like your thing, we’d love to hear from you.
Key responsibilities:
Your technical expertise and leadership will be instrumental in driving our success as we focus on three key priorities: Fleet Performance, Maintenance Quality, and People Development.
Fleet Performance
Review real time Leadmind and RCM information.
Feed into FRACAS and jointly lead meetings.
Create Scope of Wworks to assist Maintenance colleagues deliver excellence.
Real time incident monitoring, liaise wit PMs for perspective workloads.
Maintenance Quality
First time Fix, aiding Supervisory team in determining scopes of work.
Propose product improvements working with Fleet Improvement Engineer.
Quality of exam maintenance via FWI and feedback to the Production Management.
Product Assurance Process management.
Produce Lessons learnt document to help educate our colleagues in a feedback process.
People Development
Defect feedback forms (first time fix)
Become TCC onboard systems specialist.
Help develop staff to read the digital tools.
Work under own initiative
Provide technical expertise
About you:
We’re looking for someone who not only has the technical know-how but also excels in leadership and communication. You’re a natural mentor, eager to support and develop your team, helping them grow their skills and achieve their potential. You have a knack for motivating others, fostering a collaborative environment where everyone feels empowered to contribute to our success. Your problem-solving skills are sharp, and you’re able to think on your feet, especially in high-pressure situations.
You’re well-organised, with a keen eye for detail, ensuring that all tasks are completed efficiently and to the highest standards. Your proactive approach means you’re always looking for ways to improve processes and outcomes, and you’re comfortable taking the initiative to drive positive change.
We’re also looking for the following:
Essential:
Successful completion of Level 3 NVQ competence and/or a recognised apprenticeship.
Demonstrable experience in maintenance, repair, and overhaul of heavy equipment or machinery.
Proficient in computer systems associated with depot and vehicle operations.
Desirable:
Experience with personal track safety and designated person certification.
Knowledge of COSHH safety-related instructions and ability to read and understand technical documentation.
IOSH Certificate, or willingness to qualify
Our Benefits:
Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:
Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
Full Uniform and PPE
Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
75% discount with other Train Operating Companies - after 1 year with us, you’ll also get discounted travel on many other rail services in the UK and Europe.
Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
