Total 135 customer service job vacancies in inverness iv1 1ad

• Typical shift pattern is a 3-week rotation:
• Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night
• Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day
• Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off

As a Customer Service Advisor, you will be the first point of contact for customers.

Your main responsibility is to provide 1st line IT support to Capgemini's clients.

What you'll do

• Respond to incoming requests via telephone, email, and web chat
• Log all requests in the appropriate call logging software
• Assign calls to relevant support teams

• Action Back Office requests as and when required
• Advise customers and support teams of known problems/workarounds
• Ensure customers are kept updated with the progress of their request
• Contribute to overall achievements by maintaining agreed personal targets

A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role.

What you'll bring

• Effective communication skills, both verbally and in writing
• Genuine passion for delivering exceptional customer service
• A keen willingness to learn and adapt
• The ability to work both independently and in a team environment
• Strong analytical skills
• Ability to work under pressure

Customer Service
Monday - Sunday 35 hours
£22,000
6 month contract
November start date
Remote

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home?

I am recruiting on behalf of a leading financial services client who are looking to grow their fraud team!

What will you be doing?
* Supporting customers through fraud cases
* Liaising with 3rd parties to gain more information
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with complex queries
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor

Salary - £25,110 Potential Bonus of £4,200 per year
Location - Cumbernauld
Hours - Monday to Friday 8:30am - 5pm

This position for the Customer Sales Advisor will see you respond to calls from existing customers who want to order, manage, and request items for them and, if applicable, offer a new product that may suit their needs - Although sales is involved within this role, cold calling is NOT a part of the role.

Duties and Responsibilities

* Take inbound calls and respond to emails in a timely manner
* Make outbound calls to existing customers who haven't been picked up and dealt with in a few months - see if they need any new products
* Support customers by providing solutions - defining new products that may suit their needs - in addition to their existing orders, or sometimes they may be late for normal products, with strategies through which they can contribute to.
* Handle all customer complaints to the best of your ability
* Generate order cost advice/quotes, process orders, and send invoices to customers using the ordering system - this information is managed through an internal process, for which full training will be provided

If you have strong Customer service experience and looking for a new opportunity apply ASAP for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Position: Debt Collection Specialist
Location: Edinburgh South Gyle
Employment Type: Temporary to Permanent
Salary: £24,000 - £27,000 (depending on experience)
Working Hours: Monday to Friday, 9 am to 5 pm
Immediate Start Date!

Looking for a dynamic role in debt collection? Do you thrive in a fast-paced environment and enjoy the challenge of recovering outstanding debts? If yes, then this opportunity in Edinburgh might be perfect for you!

We are currently recruiting for a leading company in Edinburgh seeking talented Debt Collection Specialists to join their team. In this role, you will play a vital part in the collection of overdue funds.

Key Responsibilities:
* Conducting a high volume of outbound calls
* Engaging with clients to pursue outstanding payments
* Negotiating and arranging payment plans to ensure mutual satisfaction
* Maintaining accurate records by regularly updating them
* Handling payment transactions over the phone and managing invoices

What's on Offer:
* Competitive salary ranging from £24,000 to £27,000
* Weekly pay
* Possibility of transitioning to a permanent position after 12 weeks
* Immediate job openings
* State-of-the-art, inviting workspaces
* A lively and rewarding work environment

Excited about this opportunity? Apply now and expect a prompt response from us!
mp to Perm
£24,000 - £27,000 DOE
Monday - Friday 9am - 5pm

Are you experienced in debt collection? Do you thrive in a fast paced environment? Available to start immediately?

I am recruiting for a client who are a leader in their field based in Edinburgh. They require a number of Debt Collection Specialists to help collect outstanding money.

What will you be doing?
* Making a high volume of outbound calls
* Liaising with clients to chase money owed
* Negotiating payment plans ensuring both parties are happy
* Updating the records to ensure accurate logs
* Taking payments over the phone and sending invoices

What do you get in return?
* Competitive salary of £24-27k
* Weekly pay
* Opportunity to go perm after 12 weeks
* Immediate starts
* Beautiful new offices
* A fun and vibrant work environment!

Apply now for a call!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Contract Personnel are recruiting on behalf of our client based in Leicester who are looking for a Forklift Field Service Engineer to join their team on a permanent basis.

Are you hands on and love life out on the open road? Do you have experience in mechanical engineering?

Are you good at planning? Can we utilise your organisational skills? Do you take pride in your work?

We are recruiting for an Mechanical Handling Field Service Engineer to join our East Field Service Engineers. The position is full time, and you would work within the Service Department to maintain, repair, service and modify a range of other material handling equipment.

Key responsibilities will include:

Services, maintaining and overhaul, fault find and resolve on a range of material handling products.

Servicing:

⚙️ Gas, diesel and electric powered forklift trucks

⚙️ Using check sheets i.e checking brakes, lifting assembly & steering in working order

⚙️ Changing oil and filters as necessary

⚙️ Thorough Examinations pending qualifications

⚙️ Preventative Maintenance, such as lubricating steering and lifting equipment.

Battery Maintenance:

⚙️ Check voltages and fluid levels of forklift trucks, using meters and hydrometers.

Your experience/qualities will include:

You will have worked with material handling products or hold an engineering position and are looking for the next step to further your career; however, we are open to considering candidates from other backgrounds such as: Automotive, Roadside recovery, Agricultural, REME, Construction Equipment, PSV, HGV, LGV or Plant.

⚙️ Respond to breakdowns.

⚙️ We pride ourselves on our customer service. You’re the face of our company we are looking for someone that can build a good rapport & deal promptly with customer downtime helping to keep their business moving!

⚙️ Shows initiative and can help to support and direct others when they need it as well as accomplish their own tasks.

⚙️ Achieve agreed targets, i.e., response time.

⚙️ Completion of documentation to company standards

⚙️ Liaise with our parts team to ensure appropriate stock levels are held on the company vehicle.

⚙️ We would love your help with working on mobile machinery (brakes, steering, wheels, lift chains etc.)

⚙️ Do you have experience in Electrical drive and control systems, Diesel and LPG engines and common drive-trains?

⚙️ Hydraulics?

Essential to have:

⚙️ Full UK driving license.

⚙️ City and Guilds in Electrical / Mechanical Engineering related field

⚙️ Diagnostic computer skills

⚙️ Qualified in related field or similar years’ experience

⚙️ Able to work unsupervised as required

⚙️ Experience in Electrical / Mechanical Engineering in heavy goods / plant machinery / automotive

Benefits:

23 Days annual leave plus bank holidays

⚙️ Free on-site parking

Cycle to work scheme

⚙️ Death in service

Employee recognition & service award

Company pension scheme

Optional well-being sessions each week

Costco Card Membership

Job Title: Arabic Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent

Are you a skilled Customer Service Advisor seeking a new opportunity? Do you thrive in a fast-paced and modern work environment? Are you fluent in Arabic?

Our client is a global leader in their industry and is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will be responsible for managing the end-to-end customer journey efficiently and effectively.

Key Responsibilities:

- Management of current customer accounts
- Handling a high volume of inbound phone calls
- Building and maintaining relationships with carriers and customers
- Providing exceptional customer service to clients and carriers
- Resolving customer and carrier issues
- Providing quotes, arranging bookings and taking payments
- Demonstrating excellent multitasking skills and proficiency in computer software
- Representing the company in a professional manner and serving as a role model to other employees

Job Requirements:

- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Demonstrate respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Service Engineer (Field/Mobile Mechanic/Vehicle Technician)

Leicester

8am to 4.30pm, Monday to Friday

£31,000 - £36,000 Dependant on Experience

Benefits: Paid Door to Door Travel + Overtime at 1.5 and 2.0 (£40-45k OTE)+ Fully Expensed Van (can be used for personal use) + Fuel Card + 6% Employer and 4% Employee Pension + Training Package + 25 Days Holiday + Bank Holidays + IT Equipment + Uniform and Washed Weekly + Shopping/Discount Vouchers

Service Engineer (Field) role available in a highly successful and international manufacturer of forklift trucks. You’ll enjoy a local field based role offering comprehensive on the job training, extensive benefits package and progression routes.

The Service Engineer (Field) role will be suitable for engineers from any kind of plant, forklifts, HGV, agricultural or similar equipment. This is also a great career opportunity for vehicle technicians looking to move into a new industry as the company will fully train. You need to demonstrate mechanical service and repair skills, ideally have engine diagnostic and some basic electrical skills.

The company are a manufacturer of forklift trucks. Part of a team in the area, you'll be responsible for carrying out planned maintenance and breakdown coverage on a range of forklifts and associated equipment in Leicester. No stay away or extensive travel is required. Overtime is available if desired mostly in the week.

The Service Engineer (Field) Role in Brief:

*Carry out PPM and breakdown on materials handling machinery on a field service engineering basis
*Reactive breakdown coverage within the allocated geographical area
*Complete comprehensive training to get fully competent on all machinery and equipment
*Spares placed in van overnight

The Person Required:

*Plant, forklifts, HGV, agricultural or similar equipment, automotive technicians/motor trade will also be suitable
*Engine diagnostics and some basic electrical skills
*Ideally hold a level 3 or equivalent in a relevant subject

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Customer Service Advisor

Salary - £25,110 Potential Bonus of £4,200 per year
Location - Cumbernauld
Hours - Monday to Friday 8:30am - 5pm

This position for the Customer Sales Advisor will see you respond to calls from existing customers who want to order, manage, and request items for them and, if applicable, offer a new product that may suit their needs - Although sales is involved within this role, cold calling is NOT a part of the role.

Duties and Responsibilities

* Take inbound calls and respond to emails in a timely manner
* Make outbound calls to existing customers who haven't been picked up and dealt with in a few months - see if they need any new products
* Support customers by providing solutions - defining new products that may suit their needs - in addition to their existing orders, or sometimes they may be late for normal products, with strategies through which they can contribute to.
* Handle all customer complaints to the best of your ability
* Generate order cost advice/quotes, process orders, and send invoices to customers using the ordering system - this information is managed through an internal process, for which full training will be provided

If you have strong Customer service experience and looking for a new opportunity apply ASAP for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

**Customer Service Advisor**
**Full-Time | Monday - Sunday**
**Hourly Rate: Up to £11.90**
**Start Date: 21st October**
**Temporary Position: 3 Months**
**Based in Kilmarnock**

Are you energised by a fast-paced environment? Do you have a passion for delivering outstanding customer service? If you're available immediately, we want to hear from you!

I am seeking several Customer Service Advisors for an exciting company during their peak season!

**Key Responsibilities:**
- Responding to emails in a shared inbox
- Engaging with customers via live chat
- Handling inbound calls and inquiries
- Resolving various issues and questions
- Following up on orders and processing refunds

**What You'll Need to Apply:**
- Exceptional written and verbal communication skills
- Strong background in customer service
- Flexibility to work varying shifts
- Ability to start immediately
- Proficiency with various IT systems

**Ready to make an impact? Apply now!**

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Typical shift pattern is a 3-week rotation:

Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night

Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Off, Fri - Off, Sat - Day, Sun - Day

Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off

What you'll do

• Respond to incoming requests via telephone, email, and web chat
• Log all requests in the appropriate call logging software
• Assign calls to relevant support teams

• Action Back Office requests as and when required
• Advise customers and support teams of known problems/workarounds
• Ensure customers are kept updated with the progress of their request
• Contribute to overall achievements by maintaining agreed personal targets

What you'll bring

• Effective communication skills, both verbally and in writing
• Genuine passion for delivering exceptional customer service
• A keen willingness to learn and adapt
• The ability to work both independently and in a team environment
• Strong analytical skills
• Ability to work under pressure

Service Care Solutions are working with a reputable law firm. Who are in need of a Private Client Solicitor in Inverness. They are a firm who are recognised as a Platinum STEP Employer Partner and have been shortlisted in the Scottish Legal Awards 2024. Are you a skilled Private Client Solicitor looking for a new opportunity? Join a prestigious team, in Inverness as they strive for excellence within the legal industry.

Role and Responsibilities:

• Conduct a range of private client work with a focus on estate and succession planning
• Manage multi-million-pound executries and family trust work
• Assist with the establishment and administration of family Trusts and Charities
• Provide Inheritance Tax and Capital Tax planning advice
• Support Team Business Development strategy - Conduct CPD updates when required
• Administration of estates - Drafting Wills, Powers of Attorney, and Living Wills

Person Specification:

• Fully qualified Scottish Solicitor
• Previous experience in a Private Client Team
• Strong written and verbal communication skills
• Willingness for ongoing professional developments
• Ability to manage varied workloads and meet deadlines

Benefits:

• Collaborative team environment
• Opportunity to shape the Private Client offering
• Full support for STEP qualification
• Competitive salary and benefits package
• Flexible working arrangements
• Active Social & Charities Committee

Providing sector-leading advice to clients If you are a dedicated Private Client Solicitor seeking a challenging yet rewarding position, apply now by emailing beth.kirby@servicecare.org.uk, or call via phone at 01772208969. We also offer a referral bonus of up to £250 if you know someone looking for work.. Please pass on this information!

Mechanical Field Service Engineer

UK

£38,000 - £42,000 (OTE £55K)

Permanent Full time

Working with a well-established engineering company who provide products and services for the carton, corrugated, flexible, narrow mid-web and digital packaging industry, throughout the UK, Ireland, and Scandinavia. They are looking for a Mechanical Field Service Engineer to join the team.

Key Responsibilities – Mechanical Field Service Engineer

Field Service Technicians are responsible for ensuring that our customer's machinery and equipment remain at optimum performance. The successful candidate will provide on-site mechanical support, including the repair and installation of new machines, relocation of existing equipment, customer training, preventative maintenance, ordering parts necessary to perform installations and repair, troubleshooting problems and proactively recommending the necessary service and maintenance programmes.

Qualifications & Experience – Mechanical Field Service Engineer

• Candidates will ideally be qualified HNC, HND or degree level within a relevant. Engineering discipline or have successfully completed an engineering apprenticeship.
• Minimum of 2 years' experience in maintaining and repairing purpose-built machinery.
• Strong analytical skills and attention to detail.
• Understanding of mechanical drawings and systems.
• Ability to diagnose faults and make recommendations of improvements.
• Ability to work alone and under pressure.
• Ability to communicate in all situations at all levels of an organisation.
• Full UK driving licence.

Benefits - Mechanical Field Service Engineer

• 25 days holiday + purchase and sell holidays.
• 4.5% pension contribution/Company match.
• Private Healthcare.
• Company loyalty reward after 2 years, 5% of monthly salary.

For more information on this role, please contact Harry on 01453 829778, or send a copy of your CV to harry.waller@omegaresource.co.uk

Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.

For details of other opportunities available within your chosen field please visit our website www.omegaresource.co.uk

Omega is an employment business specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.