Total 2,087 customer service job vacancies in erie pa 145 west 23rd st erie

Customer Service Representative
Location: Wolverhampton, West Midlands
Salary Range: £24,000 - £30,000 DOE (Dependent on Experience)
Job Type: Full-Time, Permanent
Working Schedule: Monday – Friday
No cold calling involved!

About Us:
At The Big Phone Store, we have been a trusted name in the mobile phone industry for over 20 years, providing top-notch products and customer service. We pride ourselves on creating a seamless, positive experience for every customer, and we need dedicated individuals to help us continue to deliver this high level of service.

Role Purpose:
As a Customer Service Representative, you’ll be the key point of contact for customers, providing support over the phone and via email. Your role will involve addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. You’ll play a crucial part in ensuring our customers receive the best service, contributing directly to our continued growth and success.

Key Responsibilities:

• Respond to customer inquiries through phone and email in a timely and professional manner.
• Provide accurate information on our products, services, and policies.
• Troubleshoot and resolve customer issues, ensuring solutions meet their needs.
• Proactively follow up with customers to confirm their issues are resolved and their expectations are exceeded.
• Log customer interactions and maintain records in our CRM system for accurate tracking.
• Work with the team to continuously improve processes and customer satisfaction.

What We’re Looking For:

• Quick learner with a proactive attitude.
• Excellent communicator with strong problem-solving skills.
• Able to work well in a team and contribute to a positive work environment.
• Organised and capable of managing multiple tasks effectively.

Benefits of Working for Us:

• Up to 28 days of paid holiday, with additional holidays rewarded for each year of service.
• Birthday off as paid leave.
• Free onsite parking and staff discounts.
• Pension scheme and sick pay.
• Diversity and inclusion are core values—we’re an equal opportunities employer committed to a fair and supportive workplace.

We have a great opportunity for a Customer Service Advisor to join our team at our Operation Centre in Wolverhampton.

They are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and timeframes.

They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.

What we need from you...

• Excellent customer service
• Great, clear communication skills, both written and verbal
• Strong attention to detail
• IT literate
• Adaptable, with the ability to multi-task in a fast-paced environment
• Able to work as part of a team

What we offer you in return…

• Monday to Friday working
• 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
• A further paid day to volunteer for a charity of your choice
• Competency framework - the more you learn, the more you earn!
• Medicash Cover - look after you and your family by providing a range of positive healthcare benefits
• Contributory workplace pension plan
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home
• Car Benefits Scheme - we can help you take step towards driving green

To apply, please click 'Apply', which will prompt you to create an account. You will then be able to attach your CV and complete your application.

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

$60k - $65k per year Super and bonus


Permanent fully office-based role


Social?events - including fortnightly team BBQ?s


Alexandria location close to public transport
WOW Recruitment are proud to be an exclusive recruitment partner for this international business providing?skylights and roof windows to Australia for over 30 years. Due to continued growth, they now require an additional Customer Service Officer, who will be responsible in assisting customers with general queries. 
 
Main duties/Responsibilities:


Attend to general enquiries received by way of phone, email & mail. Recommend combinations and feasibility of products to the individual situations and assist customer with placing the correct order.


Handle enquiries from end users and advise benefits of the company?s products and assist with any relevant enquiries. Receive requests for measure & quotes and service calls and
... Click here to view more detail / apply for Customer Service Officer

Your new company
Join a recognised leader in the sporting equipment industry.
Your new role Join the team as a Customer Service Representative, where you'll engage with customers across various channels to resolve issues efficiently, aiming for first-call resolution.

Actively listen to customer enquiries, demonstrate empathy, and ensure their needs are met.
Manage customer orders, adjust to specific ordering processes, and ensure accurate freight charges.
Stay updated on product features and promotions, upsell products, and communicate with the Demand Planner on stock issues.
Organise warranty item returns, liaise with the Production Manager, process credit notes, and rectify consignment errors.
Work with Customer Service reps, Sales, Accounts, Warehouse, and offshore factories to ensure smooth operations.

What you'll need to succeed

Excellent communication skills
Proven performance in internal sales/customer service
Ability to follow processes and procedures
Competent computer skills in Excel and Word with a high level of accuracy
Ability to work in a team environment
SAP experience desirable
Previous experience in the sporting industry is desirable

What you'll get in return

65-70k + super
Company-wide bonuses (depending on company performance)
Full training provided
Onsite parking
Supportive and fun environment

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

On behalf of our client, we are looking for a full-time experienced Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/fc9d5c28-b339-447e-867a-bfb78af61463

Customer Services Officer needed in Smethwick Paying £12.02 per hr Ref 436803

Full time hrs on a temporary basis

Key responsibilities include:

• Understanding legislative frameworks, safeguarding, and data protection

• Acting as the first point of contact for adult social care enquiries

• Undertaking initial assessments to determine appropriate responses

• Processing correspondence and assessments

• Using AI to support assessments and decision-making

• Booking appointments and notifying customers

• Conducting market research to improve service delivery

• Promoting good practices and maintaining a customer-focused culture

• Managing a workload of vulnerable individuals and ensuring accurate case records

• Liaising with service providers and partner agencies

• Completing and updating electronic records and databases

• Maintaining confidentiality and acting within your knowledge, skills, and experience

• Communicating effectively with service users and practitioners

• Presenting a professional image and processing financial transactions

• Identifying process improvements and contributing to new procedures

Responsible for identifying process improvements and contributing to the implementation of new procedures, developments and working methods, including updating and guidance manuals and briefing team members

Customer Service Advisor

Start date: 20th January 2025
£22,750, rising to £23,088 after successful completion of probation period
Littlehampton, West Sussex - close to public transport links and with a free car park
Permanent - Monday to Friday, 37.5 hours per week, 08:45am - 17:15pm, with occasional Early or Late shifts (Early = 08:00am - 16:30pm, Late = 10:00am - 18:00pm). There can be a little flexibilty around this,

Would you like to work within a rewarding and motivating customer service role, where you can make a difference to people's lives? We are currently supporting our client to grow their busy and well established Customer Service Team. Here you would be responsible for providing a high level of customer care to our client's customers and healthcare professionals. Our client provides vital medical products that help their clients to lead normal lives. They have been established for approximately 40 years and started as a family run business, who have maintained their focus on providing the best customer service, as well as looking after their own employees. Benefits of working for our client are as follows:

* Life Insurance Cover x10 Annual Salary
* Competitive full pension scheme of 8.5% employer contribution
* Employee cost of private healthcare covered with option to add
family members
* A comprehensive, embedded Employee Assistance Programme
* Access to a bespoke employee reward platform providing amazing perks such as discounts across major retailers and access to an online wellbeing Centre!
* 25 days annual leave, bank holidays
* 1 Me Day, 1 Volunteer day per annum
* Enhanced support on family friendly policy
* Flexible Working


The role:

This is a very busy and varied role, but the main priority will be to manage inbound and outbound calls and e-mails for clients and health-care professionals. This is an amazing opportunity to gain office experience, start a career in customer service and have the opportunity to progress.
You will need to be understanding, supportive and be able to be empathetic with customers.

Suitable candidates will:

Have good customer service skills, gained from any background
Be PC literate
Good communication skills, over the phone, face to face and via email

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

Your new company

A rapidly growing and fast-paced distribution business based in Wednesbury. You'll be joining an expanding Customer Service and Sales team on a full-time, permanent basis.

Your new role

The main purpose of this role will be to deliver exceptional levels of customer service. Key duties include:

• Process orders, returns and ticket queries
• Ensuring customer queries are responded to as quickly as possible, preferably same day
• Encourage customers to use the online customer portal to grow website usage
• Deliver on all customer expectations
• Develop customer relationships to support customer retention
• Work collaboratively with the sales team
• Update all customer details on an internal CRM system

What you'll need to succeed

• 3+ years experience working in a Customer Service Advisor position
• Excellent customer service, rapport building, and administration experience
• Self-starter and a positive working attitude

What you'll get in return

• An excellent, competitive salary
• Hybrid working options
• Staff discount
• Free onsite parking

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a Customer Service/Warehouse Operative to join our client's team in ensuring the smooth operation of their warehouse facility. The ideal candidate will be responsible for handling incoming and out-going calls with clients taking orders over the phone and packing orders in warehouse.

Responsibilities
- Receiving and making calls to clients to take orders, demonstrating excellent phone etiquette when interacting with suppliers and customers - Sending client emails
- Packing orders and stock replenishment
- Performing data entry tasks accurately to update inventory records
- Upselling products when interacting with customers

Requirements

- Customer service experience in any industry required
- Proven experience in a warehouse environment is preferred but not essential
- Strong communication skills and the ability to work well within a team
- Proficiency in data entry and inventory management systems

Shift Pattern

Monday to Friday (Day Shift)

Payrate: £12

To apply please submit CV or call 01922 892169 for more information

Job Role – Customer Service Administrator (Driving License Required)

Salary - £25,640 (£13.29 an hour)

Location – BCA Brighouse

Working Hours - 37 hours per week Tuesday to Friday 08:00-15:00 and Saturday 08:00-13:00

Type of Employment – Permanent

Join the UK’s largest B2B used vehicle service

At BCA, we’re altogether, more. More than just a normal vehicle remarketing company. More than just any other place to work. We’re Europe's largest vehicle remarketing company, the backbone of the UK’s automotive supply chain, the best place to build the career you want.

Now, this is where you fit in…

We’re looking for down-to-earth people, with bags of energy, ready to make their mark on the automotive industry. Our Site Operations and Driving teams play a vital role across our business. Here you can build on your knowledge and find your specialty at one of our sites or on the road – the opportunities are endless.

Main purpose of the role

To deliver industry leading levels of customer service to our Buyers. Providing an efficient, high quality collection experience and to ensure queries and complaints are resolved in a timely, professional, and cost-effective manner.

Your key responsibilities will be:

- Vehicle production administration, including data entry and document management.

- Administer the Click and Collect process ensuring a consistent, positive buyer experience and efficient dispatch to hauliers.

- Provide counter service to customers and visitors.

- Support buyers through the swift resolution of queries and complaints.

- Liaise with central claims team to ensure that any issues are resolved promptly and recorded accurately.

- Action requests for information or action from the central Call Centre.

To be successful, you’ll bring some of the following experience with you:

- Full UK Driving Lincense required

- Excellent customer service skills.

- Excellent attention to detail.

- IT skills Salesforce

- Decision making & problem solving

- Influencing & communicating

- Team Player

We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes:


Company Pension Scheme
Private Medical Insurance (role dependent)
An Employee Assistance Programme
Enhanced maternity, paternity, and adoption leave
Access to trained mental health first aiders


And so much more…

As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting, and appreciative of the work you do, join BCA.

We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

INDLP

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

Customer Service Representative
Salary: £23,000 - £23,400
Hours: 37.5 hours Monday - Friday 8:45 - 17:00
Location: Armley, West Yorkshire

We are representing an established and successful company based in Bradford. We want dynamic and ambitious people who are passionate about customer service love engaging with customers to work alongside an experienced team who work in busy but exiting environment.

Our client is looking for an ambitious, uplifting, eager and a confident Customer Service Representative, who is looking join a team and start straight away and develop new skills and traits with the companies' qualities and progress their careers within a supportive and encouraging company. They are looking for someone who can embrace company qualities and are wanting a successful career.

Benefits of a Customer Service Representative
- Discount on Vehicle Mobile Repairs
- Gym memberships discounts
- Cycle to work scheme
- Hybrid Scheme
- An additional day's holiday if moving house
- An additional day's holiday if getting married
- Dress down Fridays
- Overtime opportunities

Expectations of a Customer Service Representative

- Customer Engagement Skills
- Self-motivated
- Work in a Team Environment
- Able to build relationships and build rapport as a Customer Service Representative
- Reach targets and KPI'S consistently

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Customer Service Advisor

Are you looking for a temporary role until the end of the year?

Saving for Christmas?

Looking for the opportunity to gain an office based customer service role, but have no previous office experience?

Out client based in Littlehampton are looking for several people to start working on a temporary project from now, until the end of the year. This will be weekly pay, £11.44 per hour. The role will give you the opportunity to gain valuable office experience, as our client will consider candidates from all customer service backgrounds. So as long as you have had some experience of working with the public and are computer literate, we would love to hear from you! Our client is currently expanding their customer service department and so there could be longer term opportunities available in the future, which you may be considered for.

The role:

* Mon - Fri (09:00 - 17:00pm)
* Completing outbound calls to GP Surgeries to discuss collection of outstanding prescriptions
* Requirement to update internal IT systems and operate Excel documents (training will be provided)
* Checking of database to locate receipt of prescriptions (full training given)
* This role does require high call volumes - approximately 30 calls per day - you will receive feedback and support to ensure you meet these targets

If you are available asap and can commit until the end of the year, please call: 02382 359544, or email

Should you require any support or assistance, please contact your local Gi Group office.

Gi Group Holdings Recruitment Limited are proud founding members of Menopause in business, pledge members for Neurodiversity in business, Disability committed members, Silver status pledge members for the Armed Forces Covenant, and Bronze trail blazers for Racial Equality matters.

Gi Group Holdings Recruitment Limited group of companies includes Gi Recruitment Limited, Draefern Limited, Gi Group Recruitment Ltd, INTOO (UK) Limited, Marks Sattin (UK) Limited, TACK TMI UK Limited, Grafton Professional Staffing Limited, Encore Personnel Services, Gi Group Ireland Limited and Kelly Services (UK) Ltd. Gi Group Ireland Limited are acting as an Employment Agency in relation to this role.

We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use and process your personal data please visit the Privacy page on our Gi Group website.

Proud member of the Disability Confident employer scheme

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member

At Bunnings, you?ll make a positive difference to our business and beyond.
Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online, Bunnings caters for consumer and commercial customers.
By joining our passionate and diverse team, you will have the opportunity to grow, develop, have fun and make a positive difference ? to our customers and the communities where we live and work.
About the role:   
Our team members are the face of Bunnings, always prepared to give it a red hot go. They provide a friendly and helpful service to everyone who walks through our doors, making sure every experience counts. Our customers are met with passionate team members ready to ... Click here to view more detail / apply for Customer Service Team Member