Total 31 customer service job vacancies in cm1 1lg

Service Specialist (Automotive)
Location: Chelmsford area
Salary: £26,000 - £32,000 per annum (Dependent on Experience)

About the Role:
Our client, a well-established and expanding organisation, is seeking a proactive, customer-focused individual to join their team as a Service Specialist. This opportunity is ideal for someone who thrives in a high-quality service environment, values exceptional client care, and is keen to grow professionally in a dynamic sector. As a Service Specialist, you will play a pivotal role in ensuring seamless service, acting as the essential link between customers and the team to deliver an outstanding experience.

Key Responsibilities:
* Customer Interaction & Service Excellence: Greet clients warmly, understand their needs, and offer expert guidance on services and solutions as a Service Specialist.
* Service Coordination & Communication: Work closely with team members to ensure smooth, efficient service processes in the role of Service Specialist.
* Documentation & Compliance: Maintain accurate records, process service paperwork, and handle transactions with precision as a Service Specialist.
* Quality & Follow-Up: Monitor service quality standards and follow up to ensure client satisfaction in your role as Service Specialist.
* Sales & Retention: Recommend additional services and products to enhance customer experience and encourage loyalty as a Service Specialist.

Ideal Candidate:
* Experienced in Customer Service: Preferably in a Service Advisor role within a premium or luxury automotive sector, making you an excellent fit for the Service Specialist position.
* Customer-Centric: Proven ability to build strong, positive relationships with clients as a Service Specialist.
* Organised & Detail-Oriented: Skilled in multitasking and upholding compliance with all required standards in your role as Service Specialist.
* Knowledge of products, services, and warranty procedures to excel as a Service Specialist.
* Initiative-taking & Solution-Focused: Confident in resolving issues effectively while maintaining quality and customer satisfaction in the role of Service Specialist.

Why Join This Team?
Our client is recognised for a workplace culture that values employee engagement, growth, and well-being. Offering continuous training and a supportive environment, the Service Specialist role provides an excellent pathway for career development within a premium service context. Join a team that champions excellence and offers a vibrant, rewarding work experience.

Full job specification available. This is a permanent opportunity with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO Recruitment are a recruitment agency supporting local companies.

Service Specialist
Location: Chelmsford area
Salary: £26,000 - £32,000 per annum (Dependent on Experience)

About the Role:
Our client, a well-established and expanding organisation, is seeking a proactive, customer-focused individual to join their team as a Service Specialist. This opportunity is ideal for someone who thrives in a high-quality service environment, values exceptional client care, and is keen to grow professionally in a dynamic sector. As a Service Specialist, you will play a pivotal role in ensuring seamless service, acting as the essential link between customers and the team to deliver an outstanding experience.

Key Responsibilities:
* Customer Interaction & Service Excellence: Greet clients warmly, understand their needs, and offer expert guidance on services and solutions as a Service Specialist.
* Service Coordination & Communication: Work closely with team members to ensure smooth, efficient service processes in the role of Service Specialist.
* Documentation & Compliance: Maintain accurate records, process service paperwork, and handle transactions with precision as a Service Specialist.
* Quality & Follow-Up: Monitor service quality standards and follow up to ensure client satisfaction in your role as Service Specialist.
* Sales & Retention: Recommend additional services and products to enhance customer experience and encourage loyalty as a Service Specialist.

Ideal Candidate:
* Experienced in Customer Service: Preferably in a consultative role within a premium or luxury sector, making you an excellent fit for the Service Specialist position.
* Customer-Centric: Proven ability to build strong, positive relationships with clients as a Service Specialist.
* Organised & Detail-Oriented: Skilled in multitasking and upholding compliance with all required standards in your role as Service Specialist.
* Knowledge of products, services, and warranty procedures to excel as a Service Specialist.
* Initiative-taking & Solution-Focused: Confident in resolving issues effectively while maintaining quality and customer satisfaction in the role of Service Specialist.

Why Join This Team?
Our client is recognised for a workplace culture that values employee engagement, growth, and well-being. Offering continuous training and a supportive environment, the Service Specialist role provides an excellent pathway for career development within a premium service context. Join a team that champions excellence and offers a vibrant, rewarding work experience.

Full job specification available. This is a permanent opportunity with a starting salary dependant on experience. You must have current UK right to work to be considered. HRGO Recruitment are a recruitment agency supporting local companies.

Service Care Solutions are working on behalf of a Charted Accountancy, for a mortgage advisor to join the team on a permanent basis. Please find a description of the role below.

Salary: £25,000-£30,000
Hours: 37.5
Location: Chesterfield.

General Responsibilities:

• Read credit reports and fully understand customer credit profiles
• Provide high quality professional independent mortgage advice and explain different types of mortgages available
• To be responsible for all underwriting queries, resolution of issues and produce decisions in principle's for new cases prior to be passed over to the case management team
• Underwrite Mortgage applications for a large panel of lenders
• Manage pipelines and workflows in a fast-paced mortgage environment, ensuring all customers are kept fully up to date
• Meet all departmental SLAs and targets
• Ensure all regulatory documentation completed within the required timescale
• Work within Network regulatory requirements
• To maintain knowledge of the financial services industry
• Keep up to date with new mortgage products and changes in lenders criteria
• To be proactive, hardworking, flexible and able to work under own initiative but also a team player
• Embrace company values and promote them effectively alongside the company brand
• Understand what Treating Customers Fairly (TCF) means and embed this fully within your work
• Attend internal or external meetings as required.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

Job Advert

At Livity Life, part of Millbrook Healthcare Group, we’re leading the Technology Enabled Care (TEC) revolution. Using the most
innovative technology and cutting-edge digital tools. We deliver a transformational service that challenges norms and delivers the
very best care experience.  

We have an exciting opportunity for a Customer Service Coordinator & Warehouse Operative to join the team within our
Essex Technology Enabled Care (TEC) Service Centre based in Chelmsford. This is an excellent opportunity where you'll work as part
of an engaged and motivated team, for a company committed to reward and recognition for a job well done. Millbrook Healthcare
Group work in partnership with the local authority to supply TEC solutions to support people in their day-to-day life. This TEC
service provides the assessment of service users’ care technology needs all the way through to the installation, maintenance and
review of technology equipment. 

The Role:

* Assist and manage incoming calls and answering any customer queries
* Coordinating equipment orders to be delivered, installed and collected
* Order analysis by checking, identifying and reporting any errors made via online orders
* Providing telephone and email advice to clinical/social care staff to support effective TEC prescription
* General administration that supports daily activities and duties
* Assisting with selecting appropriate stock in the warehouse for technicians, ensuring stock is recorded and maintained,
* Working with people experiencing different vulnerabilities.



What are we looking for?

* Experience in a similar, busy and fast paced customer service environment
* Relevant telephone-based customer service experience is preferred
* Good attention to detail and accuracy
* Previous experience of administration, order processing and scheduling of workloads
* Professional and confident manner via telephone and email
* Previous stock management experience would be advantageous but is not essential
* Competent IT skills with Microsoft Office programmes and ability to learn new systems



What can we offer you?

* An annual salary of £25,352.70
* Monday to Friday 40 hours pw
* 33 days holiday (including bank holidays) plus optional 5 days unpaid
* Company Pension Scheme
* Life Assurance
* A rewards scheme - 200+ exclusive perks and discounts from leading retailers and leisure outlets



Millbrook Healthcare Group are an inclusive and caring employer who understand that not everyone’s job needs are the same.
Therefore we are open to supporting flexible working requests such as part time working, job shares and flexible hours wherever
possible, to support our colleagues life style differences. So please feel free to let us know of any specific requirements you
may have and these can then be discussed in more detail if you are successful in your application.

 

Our ambition at Millbrook Healthcare is to become the leading provider in the assisted living sector whilst ensuring our core
company values ‘CARES’ remain unchanged. We are always looking to recruit hard working and talented individuals to become a part
of our ongoing growth and success. You’ll enjoy all the support and encouragement you need to reach your own potential and develop
a rewarding career along the way.



Care and respect for our colleagues and service users

Accountable and proud

Ready to learn and grow

Enhance our service users’ lives

Socially responsible, ethical and transparent

 

This role is working in a regulated activity and may be subject to a DBS disclosure, satisfactory references and Social Media
Screening.

Commissioning Manager

Service care Solution are currently recruiting for a Commissioning Manager in Essex.

The Commissioning Manager will work across a range of programmes from universal to specialist levels of need, supported by an experienced team of senior and lead commissioning officers. At current primary focus is that of children and young people's placements which is demanding and requires innovation.

Pay rate - £35.80 PAYE per hour / £45 ltd (umbrella)

Main Responsibilities

As a Commissioning Manager, you will be responsible for:

• Work in complex situations, dealing with complex problems
• Managing senior and lead commissioning officers and collaborating across all functions of the organisations as well as external partners
• Oversee all aspects of the commissioning process from needs assessment, co-production to procurement and/or service redesign

Requirements:

• Educated to degree level or equivalent by experience.
• Knowledge and proficient experience of the commissioning cycle together with mastery of programme and project management.
• Enhanced DBS

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll services twice a week

If you are interested in the Commissioning Manager role, or know of anyone who may be, please contact Emma at Service Care Solutions on 01772 208964 or email emma.petricco@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed!

As a Food Service Assistant at Merville Barracks, Circular Road South, Colchester, You're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our clients and colleagues every day, improving quality of life for all that you meet.

What you’ll do:

• Clean and sanitize equipment and workstations
• Support any enquiries or requests within the food and beverage areas
• Serve and replenish food from counters and break down stations at the end of meal periods
• Interact with customers in the serving, retail, and dining areas

What you bring:

• Positive attitude, professionalism and respect for others
• Basic food-handling skills
• No previous experience required

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Package Description

• 35 hours per week
• 5 over 7 Shifts between 0600 and 2030hrs
• £11.44 per hour
• Free Car parking

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Colchester, CO2 7UT

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

We are seeking an Estates and Facilities Coordinator to support the Estates and Facilities Team with a variety of administrative tasks, depending on the needs of the Department.

You will work closely with the Senior Estates Manager for Bedfordshire, Hertfordshire and Essex to oversee the day to running of the Estates office, toinclude provision of an efficient and comprehensive administrative/secretarial service maintaining confidentiality at all times.

The post holder is expected to work largely unsupervised, using their own initiative and to able to plan and coordinate multiple projects.

A key element of the role is creating and maintaining accurate databases to monitor both Financial and Estates specific data.

The post holder will communicate effectively with all Department users and communicate with a wide range of external companies to coordinate planned and reactive Estates maintenance works.

A full list of responsibilities can be found in the job description, but the post holder will primarily be responsible for:

Acting as an initial point of contact for the Trust on Locality Estates Services matters.

Providing a help desk function during core hours, which will involve managing frequent interruptions to planned work.

Receiving and interpreting estate defects by telephone, email or in person, assessing level of urgency, arranging appropriate repairs, and informing end users of action taken.

Acting on own initiative in absence of Estates Manager, referring to other Estates Managers only if necessary.

Actioning enquiries appropriately using own initiative within scope of delegated authority referring to an appropriate manager when necessary.

Keeping up to date with any required training in order to maintain effective use of the Estates Management and Database Systems, including Planet FM and Micad, and providing in-house training to other users/new staff, as required.

Updating and ensuring accurate recording of all Estates-related Locality site defects on Estates management software.

Providing professional accurate information to the Estates Management Team and Trust Managers as requested.

Liaising with contractors to ensure all work is carried out, and invoices received in a timely manner.

A hybrid working arrangement is likely whereby the post holder will work between home and the office in Chelmsford on days agreed with the Estates management team.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.


At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.


We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Tuesday 1 Oct 2024

Bank Planner / Day Controller

We are looking for a dynamic thinker to support our local planning of patient journeys. The role involves effectively planning patient journeys to and from home / health care setting using our cleric system and against set key performance indicators.

Our patients have varying clinical and mobility needs, some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion and empathy.

You will need a calm approach under pressure, have a general geographical knowledge of the Bedfordshire, Hertfordshire, Cambridgeshire, Essex and outlying areas. Customer service skills are also key as you will be liaising with patients, clinics and our staff, keeping calm under pressure and following the Trust's vision and values.



Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible.





You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.



For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 7 Oct 2024

Service Advisor
Basic Salary - £32,000 + Bonus
Location - Chelmsford


Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Up selling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Up selling
Full manual UK Driving Licence

Please contact Kelsey @ Auto Skills and quote job number: 47363

This is a fixed term contract or secondment opportunity until 31/03/2025.

The Team

This is an exciting opportunity to join a team with a focus on driving service improvement within Essex County Council's Adult Social Care services. The team lead on service wide initiatives, providing support to the Adult Social Leadership team, ensuring that teams are ready for quality assurance duties.

You will be a champion for best practice and an advocate for change. You will work collaboratively using a strength-based approach with teams across Adult Social Care to deliver quality improvement and assurance activity in readiness for the CQC inspection.

The Opportunity

Senior social workers are passionate in demonstrating expert and effective practice ability in complex situations. Managing a caseload and supporting colleagues with complex cases, with an ability to mitigate high levels of risk. Working collaboratively with statutory and non-statutory/voluntary agencies ensuring a joined up approach.

Significant experience of social work or occupational therapy, modelling good practice and providing expert advice and guidance is essential in this role.

In summary you will:

• Work within the statutory legal framework, policy and guidance and determining when the threshold for statutory intervention has been reached in line with legislative and organisational standards within the Care Act 2015 (e.g MCA/DoLS/CHC assessments etc).
• Provide a source of specialist advice and professional expertise that will contribute to the development of practice standards.
• Contribute or lead on projects, maintaining accurate and timely data reports and presentations as required.
• Participate in a range of focus groups, meetings, conferences and pro-actively taking a lead when a social care perspective is required.
• Evaluate performance and evidence outcome measurements or indicators and use these to inform future direction and ensure compliance with policies and all external and internal regulation linking with ASC services.
• Develop an evidence base of insight gained from lived experience and coproduction activities across Adult Social Care and produce regular reports with the insight gained as and when required.
• Build strong effective working relationships across the Council, with partners and members of voluntary agencies.
• Contribute to the delivery of high-level expertise in particular areas of practice and lead on those areas, contributing to the development of a lean and agile system that is responsive to the needs of the people in receipt of services.

About you

• Educated to degree level (i.e. Diploma or degree in social work, CQSW, CSS) or equivalent.
• Evidence continuing professional development and demonstrable capability of practice in accordance with current professional standards eg professional capability framework, knowledge and skills statement. Current registration with the Health and Care Professions Council (HCPC) or Social Work England (SWE)
• Have significant experience of social work / occupational therapy, demonstrating a comprehensive, up to date understanding of all relevant legislation, regulations, guidance and how to generate the conditions of success and culture in line with the Essex approach to social care.
• Experience of leading change in a complex environment, and ensuring the organisation delivers best practice within financial constraints.
• Effective communicator with ability to build good relationships with a range of colleagues and stakeholders; assertive in communications with the ability to persuade, influence and negotiate effectively
• Uses initiative and judgement and decision-making skills in providing quality assurance to the work undertaken for customers.
• Have proven ability to work flexibly, be proactive and able to adapt to changing circumstances.
• Evidence of working within a fast-paced team
• Experience of chairing meetings or focus groups involving clients, family members and/or carers and other multi-agency professionals.
• Developing strong relationships with partners, other agencies and the local community to achieve joint objectives and offer a supportive framework for children and vulnerable adults.
• Understanding of the financial implications to Social Care

This role involves travelling around Essex. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential.

What We Offer in Return

We'll support you to be your best…

• Training and development to empower you from our award-winning Essex Social Care Academy.
• With us you can make your career work for you with flexible working options
• With us you can get the support you need with employee wellbeing and counselling
• Lease Car scheme
• Up to £8000 for relocation*
• With us you can have peace of mind with life assurance of three times annual salary
• Payment of professional fees for approved professions
• Local Government Pension Scheme. View Key Facts and FAQ's about the LGPS.
• Volunteering leave
• 27 days annual leave plus bank holidays, rising with service
• Employee Assistance Programme (EAP) - access to free and confidential information, support, and guidance from a team of highly qualified professionals.
• Employee Networks - communities to support you, connect you and help influence change at ECC

*T&Cs Apply.

Whatever you want to achieve in your social care career, you can do it here.

For more information visit our Adult Social Care Brochure or contact Abbie.Mollison@essex.gov.uk.

Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found on https://www.workingforessex.com/working-here/pay-reward/

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment .

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

We seek the best talent from the widest pool of people as diversity is key to our success.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join the Essex Talent Community.

Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours

Youth Justice Service Practitioner, West Essex

Permanent, Full Time

£36,101 to £48,622 per annum

Location: Epping

Working Style: Community-based worker

Closing Date: 26th August 2024

Interview Date: 3rd September 2024

The role

Youth Justice Social Workers work to reduce offending by young people, working closely with family, schools, and other relevant key agencies to address the factors leading to offending and representing the Youth Justice Service at relevant multiagency forums to secure better outcomes for young people.

With experience of working with complex young people and their families demonstrating a comprehensive understanding of all relevant legislation and a background in Youth Justice, Probation, or Social Work.

What you will need

• To be registered with Social Work England as a registered Social Worker or a qualified probation officer.
• Experience of working with complex children / young people or young adults in a criminal justice/care setting and an understanding of the issues that affect young people and children.
• Excellent communication skills and IT literate and ensure high quality recording on YOS case management system.
• An ability to work on your own initiative and manage competing demands when under pressure and awareness of own strengths and area for development and a commitment to continuous professional development.
• Ability to challenge young people, their attitudes and behaviours, in an appropriate and positive manner and a commitment to working in partnership with young people, their parents/carers and others involved in the young person's life.
• Adept at working effectively as part of a multi-disciplinary team and across organisational boundaries.

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

To read more about us please visit: Children & Families

Please take a look at our 'No Magic' Children & Families video

The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential.

Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community

If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk

Follow us on Facebook , Twitter, Instagram and LinkedIn . Further details can be found on our careers page .

Downloads

Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours

The Technical Programme Manager will be responsible for managing the technical direction of the Digital Delivery Department and manage a small Team of Technical Consultants supporting the delivery and future development of the Trust’s Digital Strategy.

As Technical Programme Manager, you will continuously drive excellence in all aspects of the technical direction of the Digital Strategy to build our shared best practices. Projects will be delivered with care and attention to research, data, and organisational governance.

Reporting to the Head of Digital Delivery, the post holder will work as part of a dynamic Team, and in collaboration with other Executives and Programme Directors, in assuring delivery of the agreed East of England business plan and delivery portfolio.

This will include agreeing work programme priorities for each portfolio for the year, ensuring appropriate resourcing and establishing and embedding the required programme governance and reporting arrangements.

A solid foundation in developing technology solutions in a health care setting is vital, complemented by distinguished leadership and communications skills, pivotal in fostering collaborative endeavours with a diverse range of stakeholders inside and outside of the Trust.

East of England Ambulance Service is an organisation that is leading the way across the UK in providing patients and the NHS with innovative solutions to provide the best levels of care.

Great healthcare requires great people. That’s why we are doing everything we can to recruit committed, skilled people – and to make sure we support our new and existing employees, so they choose to stay with us

Please refer to the attached Job description for a detailed overview and the main responsibilities of this role


This advert closes on Monday 26 Aug 2024

Service Care Solutions are recruiting a Mental Health Nurse to work at one of our Independent Hospitals in Essex. The hours will be 07:45 - 20:15 for day shifts & 19:45 - 08:15 Night shifts, with the option to be block booked going forward.

**no sponsorship available**

Service Information

• The service is a Alcohol rehab and Mental Health treatment centre in Essex
• The hospital is set within rural green hospital grounds, within easy reach and comes with free parking on site, making for excellent transport links for staff.
• As a Mental Health Nurse, you will be working within a team that includes a range of professionals.
• You will work under the supervision of the Senior Nurse on shift and will need to have good communication skills, excellent team working skills, be highly self-motivated with a flexible approach, and have some appreciation of mental health conditions.

Person Specification

The successful applicant must have:

• demonstrable Knowledge and experience working within Acute Mental Health and/or eating disorders.
• Practical PMVA Training and Basic Life Support dated within 12 months.
• Mandatory Training dates within 12 months
• Valid NMC pin
• Fantastic communication skills
• Ability to work flexibly and commit to working hours mentioned above.
• It would be beneficial if the applicant is a driver due to the location and shift start times but there is a local bus service that has an agreement to stop at the end of the main drive for staff.

Service Care Solutions Benefits

At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.

• £250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.

• £150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.
• FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform
• Dedicated and Experienced One-to-One Specialist Consultant
• £250 Yearly CPD/Training Allowance/Registration Body Renewal

Service Advisor
Basic Salary - Up To £35,000
Location - Chelmsford

Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership?

Responsibilities of a Service Advisor
Arranging Service Department bookings.
Ensure efficient workshop loading, whilst attending to all customer requirements to the expected standards.
Upselling works to be completed and special offers/Service Plans

Skills and Qualifications of a Service Advisor
Must have previous experience as a Service Advisor
Kerridge / 1 link / Pinnacle systems knowledge or similar DMS System
Previous experience Upselling
Full manual UK Driving Licence

Please contact Kelsey @ Auto Skills and quote job number: 48557

East of England Ambulance Service has a vacancy for a Vehicle Technician at our Chelmsford workshop.

Working for Workshop Services at East of England Ambulance Services NHS Trust (EEAST) you will also be eligible for the following benefits:
• Generous NHS Pension Scheme – with opportunity to transfer other pensions into the NHS Pension scheme within first 12 months.
• 37.5 hour working week with overtime payable at an enhanced rate for any pre-approved hours above this.
• Minimum 27 days annual leave (increasing to 29 days after 5 years’ service and 33 days after 10 years’ service) + 8 days bank holiday equivalent.
• Annual personal development review and plan to support your career aspirations.
• Paid sick leave (based upon length of service).
• Staff uniform including relevant PPE for task.
• Training and development opportunities with opportunities for career progression in Workshops or perhaps other career areas within EEAST.
• Free on-site parking.
• Access to generous discount schemes across wide range of services, eating out, shopping, holidays etc via NHS Discounts and Blue Light Card.
• 24hr Employee Assistance Program: Occupational Health services including mental health and wellbeing, legal and financial services

The role is to ensure that all motor vehicle repairs, pre-planned maintenance repairs and vehicle servicing, are completed within an accurate time scale and in a cost-efficient manner on vehicles where appropriate training has been provided.

To provide a safe, effective, and efficient maintenance and repair service within MOT standards for all vehicles and maintained by East of England Ambulance Service.

Responsible for diagnosing faults in vehicles and decide on the extent of the work required, making informed decisions as to the repair or replacement of faulty units.
Suitable candidates will have C1 category licence or be willing to work towards this within 6 months of starting which will be fully funded by the Trust, subject to the individual remaining with the organisation for a period of two years.

Please note we participate in the provision of a 24-hour breakdown service necessitating call out from home on a rota basis occasionally both at night/ weekends with appropriate time off the following day in line with the Working Time Directive.

The Fleet Department is responsible for the design, testing and evaluation of operational vehicles, their procurement and issue to A&E Operations, the in-life compliance, service planning and up-time management (operational life) of the vehicle, and the final decommissioning and disposal at the end of their life. It is also responsible for all ordering of lease vehicles to support functions, including business lease cars.

The post holder will take full responsibility for taking the initiative, and to make decisions on maintenance and repair of various types of vehicles. Full training with be provided with an expectation to complete in line with Trust compliance standard.
• Responsible for the servicing, repair and preventative maintenance of all vehicles maintained by East of England Ambulance Service, training and equipment will be provided.
• Will be required to work in rotation with other Mechanics: (during normal working hours or as an operational requirement).
• Travel to ambulance stations in EEAST and undertake minor mechanical, electrical and body work repairs and undertake preventative maintenance on all vehicles on such stations.
• Undertake major/ minor mechanical and electrical repairs at workshops sites across the Trust area.
• Participate in a rota for 24hr service and repair callouts.
• Carry out MOT inspections/ repairs as required for MOT tests to EEAST and customer vehicles.
• To carry out mechanical/ welding repairs as and when required.
• Responsible for the safe working practices undertaken when dealing with motor vehicle air-conditioning systems.
• Responsible for full utilisation of the computerised diagnostic equipment available to specific vehicle applications, to assist in the diagnosing of vehicle faults and fault-finding process, training of which will be provided and firmly supported.
• To carry out repair and maintenance to special applications on vehicles operated by the Trust.
• Servicing of cots/ stretchers and carry chairs.
• Complete all necessary documentation, including job cards, service sheets and parts sheets and ensure all are submitted in a timely manner.
• To arrange vehicle servicing & MOT tests with various Ambulance stations and external customers.
• Maintains security of stock and equipment used.
• Keep workshops and equipment clean and tidy, reporting any defective equipment.
• Account for all stores and equipment used by means of booking out of parts onto job cards.
• Adhere to and deliver EEAST policies and procedures.
• Responsible for ensuring that service centre equipment, portable equipment and hand tools are fully checked and maintained in line with Trust policy to meet Health & Safety requirements.
• Responsible for the maintain compliance with all statutory requirements relating to the disposal of waste produced as a result of the activities of the vehicle, this includes waste oil, oil filters, brake fluid, batteries, waste paint products etc.
• Travel to breakdowns working outside in varying weather conditions anytime within a 24-hour period when on call.
• Includes direct exposure to dirt, dust, grease, smell, noise, chemicals and solvents, exhaust fumes, hot engines, manual lifting of weight up 25kg is required, risk of being in the vicinity of body fluids, foul linen sometimes found in the ambulance saloon.
• All post holders have a responsibility to report risks such as clinical and non-clinical accidents or incidents promptly. They are expected to be familiar with the Trust’s use of risk assessments to predict and control risk, as well as the incident reporting system for learning from mistakes and near misses to improve services.
• Post holders must also attend training identified by their manager or stated by the Trust to be mandatory.
• All staff are responsible for undertaking scene specific or activity specific risk assessments for non-EEAS premises and reporting identified problems to their line manager for consideration and resolution.
• Continuous learning is an expectation of the role and the achievement of NVQ higher level qualifications to support and enhance mechanical knowledge.
• Systematic and methodical approach to vehicle mechanics.
• Required to provide guidance, support and direction to team members/ colleagues/ new employees as required.
• Become subject matter experts with the ability to disseminate to other staff members.


This advert closes on Wednesday 7 Aug 2024