Total 10 customer service job vacancies in catterick garrison dl9 3lr

Administration & Receptionist - Ministry of Defence

Location: Catterick Garrison, DL9 3PS

Pay: 12.99 per hour

Job Type: Temporary

Sector: Public Sector

Hours: 37 hours a week (Monday - Friday, 8-4)

A Little Bit About Us:

Brook Street have grown into one of the UK's leading recruitment agencies − matching thousands of people with meaningful job opportunities at more than 4,500 companies every year. Delivering a quality service to suit the needs of clients and candidates alike was important to our founder Margery Hurst and it remains important to us today.

Recruitment is about so much more than just filling job vacancies. It's about giving people the chance to unleash their full potential, through their perfect new role.

About the Client:

We work for a secure and prosperous United Kingdom with global reach and influence. We will protect our people, territories, values and interests at home and overseas, through strong armed forces and in partnership with allies, to ensure our security, support our national interests and safeguard our prosperity.

What Will Be Your Day to Day Responsibilities?

We are seeking a highly organised and personable Administrator & Receptionist to be the first point of contact for our patients. The ideal candidate will have excellent communication skills, a friendly demeanour, and the ability to manage varying tasks efficiently in a busy environment.

• Greet and welcome patients as they arrive at the office
• Manage patient check-in and check-out processes
• Schedule and confirm appointments
• Answer telephone calls and respond to patient inquiries
• Maintain patient records and update information as necessary
• Assist with administrative tasks as needed (scanning, filing and photocopying)
• Using systems such as Outlook, Teams, Word

What's in this for you?

Applying for a role with the Ministry of Defence offers a unique opportunity to serve those who serve the nation, providing essential administrative aid in a professional and flexible environment.

Additionally, working with the Ministry of Defence opens doors to career growth, specialised training, and the chance to be part of a prestigious organisation committed to excellence and service.

Please note we are seeing a large volume of applications per role and therefore we ask that if you have not heard 7-14 working days to presume you have on this occasion been unsuccessful.

Diversity in the workplace:

Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.



Your Aramark journey starts here


Are you looking to work in a fun but busy environment as part of a team?Are you looking for a full time role, leaving your weekends free?Want to join a cracking team and a business that has opportunities across the UK? If the answer is yes, then read on. We are currently recruiting for a Food Service Assistant to join our team at Vimy Jr, Catterick Garrison, DL9 3PS
What's in it for you⦁ £11.44 per hour ⦁ Full time
- 35 hours per week, Monday
- Friday⦁ On site free parking⦁ Discounted meals on shift⦁ Generous holiday entitlement which increases after 3 full years of service⦁ Life assurance and Pension scheme⦁ MyStaffShop discounts – including savings on your weekly supermarket shop!⦁ Cycle2Work Scheme and Refer a friend Scheme⦁ You will also be joining a great team, with fabulous career prospect and could lead to but to all sorts of opportunities – we LOVE to promote from within! What you’ll be doingRequired to be flexible according to business requirements. The daily focus may vary, however it is expected that activities will typically include the following:
⦁ Prepare and serve food and beverages to customers⦁ Cleaning the dining room areas⦁ General kitchen duties⦁ Basic food preperation if required⦁ General front of house duties such as clearing tables, table service, customer service⦁ Till work and taking payments⦁ Restocking items and stock rotation⦁ General cleaning of front and back of house⦁ Sweeping/Mopping and general house keeping to ensure areas are cleaned to a high standard at all times.⦁ We aim for all staff to be multi skilled and flexible with full training and support provided both on the job and via our e learning portal.
Experience

- Previous experience in a similar catering role is desirable, however full training will be provided for this multi-service role.
- A great team player with a flexible approach to duties
- A DBS check will be required for this role

Your new company:
A hugely successful and highly regarded manufacturer based near beautiful Richmond, North Yorkshire, has a fantastic opportunity for a Logistics and Customer Services Apprentice.

Your new role:

• Processing import and export orders
• Following relevant government export procedures
• Working with relevant authorities
• Understanding customs processes
• working with 3rd party logistics providers
• Collecting batch specific paperwork for export process
• Updating stock reconciliations
• Learn the dispatching process
• Updating and maintaining data onto a computer system whilst ensuring stock availability and ensuring the correct products are dispatched to customer orders.
• Good communication with internal and external customers
• Supporting and helping out in the department

Levels of responsibility:

• Ability to work independently
• Ownership of the Log and its Accuracy
• Coordination of data across the team

What you'll need to succeed:

• Good computer skills
• Good communication skills
• Ability to prioritise workload
• Team player with the ability to work as part of a team to get the job done
• Initiative - thinking of ways to improve the job rather than waiting for it to happen

What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

DWP. Digital with Purpose.

• Do you want to earn as you learn?

• Do you like working with people?

• Are you a good communicator?

• Do you want to launch a career in Digital and Technology and become an expert with valuable IT Service Management skills?

If you do then please apply for this brilliant apprenticeship opportunity.

DWP is the UK's largest government department. We deliver services to over 22 million users -people who need support, and who receive benefits and pensions payments

Our DWP Digital teams use cutting edge tech solutions to reform how we deliver products and services, and how people interact with government, as part of a once-in-a-generation transformation programme.

We're recruiting for IT Service Management Apprentices to help us make this change happen.

This is a permanent job where you'll earn as you learn within a DWP team, receive mentoring and work towards your Digital Support Technician Apprenticeship qualification with Ofqual.

So, what does an IT Service Manager do in DWP Digital? 

If you want to launch a career in a practice where your skills are highly valued and in demand across the technology sector and beyond, this is a great place to start.

You'll be learning and using  key service management skills like:

• Reporting

• Incident management

• Change and problem management

• Management of services targets

• Stakeholder and supplier management

• Service Quality

• Customer satisfaction

How does the apprenticeship work?

As an apprentice you will learn about the techniques used by IT Service Managers and begin to support and contribute to core activities.

You will grow your skills and experience through working with experienced digital experts.

You'll also be helping us deliver products and services that will be used by millions of people, at key times in their lives. You'll be working on real stuff with the power to touch and improve millions of lives

You'll get:

• 20% of your working time to allow you to complete your apprenticeship within your working hours

• Support from your line manager, skills coach and the service management community, as well as fellow apprentices on the programme, so you will have plenty of sources of encouragement to help you succeed.

• You'll have a learning and development journey mapped across the duration of your apprenticeship

There's a lot to learn and do, so you need to be ready to be proactive, work hard and participate in the many opportunities you'll be given to showcase your skills.

It's an 18-month structured apprenticeship, and you'll have chance to work towards recognised certificates, via a recognised provider.

About you - what do you need to apply?

• You have a keen interest in learning and self-development

• You're enthusiastic when it comes to dealing with changes or new challenges

• You can work and communicate well with others

• You have an inquiring mindset - you're interested in finding out more about a situation or problem

• You can make decisions based on the available information and deliver good outcomes

• You will need to have both English and Maths at Grade C/ Level 4 or above at GCSE level or equivalent.

• And you can't hold an existing qualification at the same or higher level in a similar subject

• You will also need to be able to pass Security Check (SC) Clearance for this role. You'll need a minimum of 3 years (ideally 5) continuous residence in the UK in order for us to start these checks.

The apprenticeship is designed to give you the required learning and qualifications become a IT Service Manager professional. You don't need any previous Service Management qualifications or experience.

Details. Wages. Perks.

Location: You'll join us in a brilliant DWP digital hub in your choice of Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

We also have all the tech and tools we need to work flexibly, including hybrid working with some time in the office and some time at home.

Pay: We'll pay you £29,500 a year, plus a brilliant civil service pension with employer contributions worth over 28.98% worth over £8,500 a year.

Holidays: And a generous leave package starting at 24 days and rising to 26 days after one year (plus all the usual public holidays, and the ability to take up to 3 days flexi leave a month).

Our benefits package is built around your work-life balance and includes:

• Flexible working and family friendly policies

• Volunteering and charitable giving

• Discounts and savings on shopping, fun days out and more

• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference

• Sports and social activities

• Professional development, coaching, mentoring and career progression opportunities.

• Bring your authentic self to work with 'I can be me in DWP'

• Work in an organisation with awards for Best Place to Work in Digital, and the Women in Tech award for best Public Sector Employer

CLICK APPLY for more information and to start your application on Civil Service Jobs.

Ongoing Afternoon work with Immediate start. No Handballing.

Duties include:

• Conducting general haulage runs
• Delivery to RDC’s and NDC’s
• Trailers swaps and collections

You may be responsible for overseeing the loading of the vehicle and will be accountable for checking the security and stability of the load.



Successful applicants must hold:

- An HGV 2 driving licence
- A valid UK CPC qualification
- A valid Digital Tachograph Card

You must also have at least 6 months HGV 2 driving experience.


This is long term ongoing work.

Afternoon shifts available throughout the week depending on what you are looking for. Shifts start from 14.00

This role pays £13 per hour PAYE plus 28 days holiday

If you go through our Umbrella scheme, then you will earn 16.25 per hour

Please note we do not accept Visa Sponsorships

Do you like early starts? if so this role is for you!

Join a dynamic team, as a Class 1 Driver you will be part of a professional and supportive team. Daily you will be visiting different RDC'S across the UK for a well established company. No hand balling required. If this sounds like the job for you, apply today.


Successful applicants must hold:

- An HGV 2 driving licence
- A valid UK CPC qualification
- A valid Digital Tachograph Card

You must also have at least 6 months HGV 2 driving experience.


This is long term ongoing work.

Afternoon shifts available throughout the week depending on what you are looking for. Shifts start from 14.00

This role pays £14 per hour PAYE plus 28 days holiday

If you go through our Umbrella scheme, then you will earn 17.25 per hour

Please note we do not accept Visa Sponsorships

Microsite summary: We're looking for a Digital Service Assessor to support service teams and lead Service Standard assessments in DWP.

Digital Service Assessor: Pay up to £43,347 plus over 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance. 

   

DWP. Digital with Purpose.  

      

We have an exciting opportunity for a Digital Service Assessor to join our DWP Digital community. 

 

DWP is UK's largest government department, with over 20 million daily users. 

DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions and make ensure everybody has the money they need to live during their retirement years.

As our Digital teams build, maintain and improve DWP services, we need Service Assessors to check that what we're building works for our users, and meets the high standards we set for ourselves.

Your role is crucial to putting better public services in the hands of people that need them most.

Delivery. Work. Projects.   

  

As a Digital Service Assessor you will support service teams and lead assessment which determine whether the stuff we're working on meets the Service Standard.

 

You'll use evidence-based assessment methods and approaches to determine if services meet the standard.

 

You'll assessment communicate outcomes and champion the Standard within DWP's Digital group. You'll produce briefings and reports which track and report on the status of a service and whether it can proceed to the next lifecycle stage.

You'll contribute to key governance decisions, provide advice, guidance, and training to digital colleagues on the Service Standard to develop capability.

 

We are looking for people who have skills in:

• Communicating and Influencing
• Leadership
• Making Effective Decisions
• Seeing the Big Picture
• Quality Assurance

When we talk about quality assurance, we mean the ability to audits complex projects, programmes or functional areas for quality, compliance and risk. You need to be able to review and analyse reports and assess information presented to you by service teams, about user journeys and the purpose of a service.

  

Details. Wages. Perks.   

   

You'll join us in your choice of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. 

   

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office.   

   

In return for your skills, we offer competitive pay of up to £43,347.  

   

You'll be eligible for a brilliant civil service pension with employer contributions of 27%, worth up to £11,000 a year. 

   

You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave.   

   

We also have a broad benefits package built around your work-life balance which includes:   

   

• Flexible working, flexi hours and flexi days   
• Hybrid working: some time in a hub with the team, some time at home   
• Family-friendly policies   
• Time off volunteering and charitable giving   
• Bring your authentic self to work with 'I Can Be Me in DWP'   
• Discounts and savings on shopping, fun days out and more   
• Interest-free loans to buy a bike or a season ticket   
• Sports and social activities   
• Working in an award-winning environment and culture   
• Professional development, coaching, mentoring and career progression opportunities.   

   

Click 'Apply' for more information and to start an application on Civil Service Jobs.   

  

DWP. Digital with purpose.

• Are you passionate about providing high-quality support in a technology driven environment?
• Do you have a detail and service focus?
• Are you looking for an organisation that values and supports your professional development and growth?

DWP Digital is transforming the way government services work, and we're hiring the best digital talent to work in agile, multidisciplinary teams to deliver these changes, making over services easier to find, access and use.

We're looking for a talented IT Service Manager to take ownership of essential live support services that allow our DWP Digital colleagues to continue working on technology innovations that help millions of UK citizens connect with an utilise DWP services.

If you want to be a leading part of our expert community, click apply now to start an application.

Design with people in mind.

As an IT Service Manager you are responsible for ensuring a high quality service is achieved for the end to end technology solution, support services and user experience of the Debt Management Service.

This is a highly visible role with the successful candidate required to undertake key activities associated with Service Management. Working as part of a team, you may undertake Service Management activities such as:

• Proactive role within Debt Management Live Support team, using recognised Service Management processes, procedures and policies to resolve incidents, problems & issues and escalating where appropriate to relevant IT service functions.
• Providing high quality support for all end users, understanding and trying to resolve user issues and queries, managing end user communication and expectations.
• Meeting or exceeding agreed SLAs and OLAs for Incident, Problem and Change Management.
• Liaising effectively and courteously with colleagues and stakeholders via various channels (e.g. phone, email, Teams).
• To work occasional evenings and weekends as required.

During the selection process, we will be highlighting applications that display behaviours such as;

• Managing a Quality Service
• Communicating and Influencing
• Making Effective Decisions
• Working Together

And technical skills, like;

• Continual Service Improvement.

Details. Wages. Perks.

You'll be based in your choice of one of our brilliant digital hubs in Manchester or Leeds, whichever is most convenient for you.

We also have all the tools and tech to work flexibly. We operate a hybrid working model.

We offer competitive pay of up to £29.500 per annum.

You'll be eligible for a brilliant civil service pension with employer contributions of 27.9%, worth up to £8,112 a year.

You'll get a generous leave package starting at 26 days, rising to 31 over time.

Plus, all the usual bank holidays, and the option to take up to 3 extra days off a month on flexi leave.

We have a benefits package built around your work-life balance, which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off for volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities

Click 'Apply' for more information and to start an application on Civil Service Jobs .

Digital Service Assessor: Pay up to £43,347 plus 27% employer pension contributions, hybrid home working, flexible hours, and great work life balance.

  

DWP. Digital with Purpose. 

    

We have an exciting opportunity for a Digital Service Assessor to join our DWP Digital community.

DWP is UK's largest government department, with over 20 million daily users.

DWP services cover everything from helping children & families right through to supporting relatives of lost loved ones. We help people find jobs, support people financially when they are unable to work due to health conditions and make ensure everybody has the money they need to live during their retirement years.

As our Digital teams build, maintain and improve DWP services, we need Service Assessors to check that what we're building works for our users, and meets the high standards we set for ourselves.

Your role is crucial to putting better public services in the hands of people that need them most.

Delivery. Work. Projects.  

 

As a Digital Service Assessor you will support service teams and lead assessment which determine whether the stuff we're working on meets the Service Standard.

You'll use evidence-based assessment methods and approaches to determine if services meet the standard.

You'll assessment communicate outcomes and champion the Standard within DWP's Digital group. You'll produce briefings and reports which track and report on the status of a service and whether it can proceed to the next lifecycle stage.

You'll contribute to key governance decisions, provide advice, guidance, and training to digital colleagues on the Service Standard to develop capability.

We are looking for people who have skills in:

• Communicating and Influencing
• Leadership
• Making Effective Decisions
• Seeing the Big Picture
• Quality Assurance

When we talk about quality assurance, we mean the ability to audits complex projects, programmes or functional areas for quality, compliance and risk. You need to be able to review and analyse reports and assess information presented to you by service teams, about user journeys and the purpose of a service.

 

Details. Wages. Perks.  

  

You'll join us in your choice of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield.

  

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and sometime in the office.  

  

In return for your skills, we offer competitive pay of up to £43,347.

  

You'll be eligible for a brilliant civil service pension with employer contributions of 27%, worth up to £11,000 a year.

  

You'll get a generous leave package starting at 26 days, rising to 31 days over time, plus all the usual bank holidays, and the option to take extra days off on flexi leave.  

  

We also have a broad benefits package built around your work-life balance which includes:  

  

• Flexible working, flexi hours and flexi days  
• Hybrid working: some time in a hub with the team, some time at home  
• Family-friendly policies  
• Time off volunteering and charitable giving  
• Bring your authentic self to work with 'I Can Be Me in DWP'  
• Discounts and savings on shopping, fun days out and more  
• Interest-free loans to buy a bike or a season ticket  
• Sports and social activities  
• Working in an award-winning environment and culture  
• Professional development, coaching, mentoring and career progression opportunities.  

  

Click 'Apply' for more information and to start an application on Civil Service Jobs.  

 

DWP. Digital with Purpose.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

We are looking for a new IT Service Manager.

You will be able to grow your ITSM skills and career as part of an experienced and supportive team of service managers and infrastructure operations engineers.

You'll be responsible for the maintenance and support of a technical platform that delivers business critical services for DWP and for millions of users.

You're joining us at a brilliant time, as we transform the way DWP works. The DWP products and services we maintain and modernise will be used by nearly every person in the UK, at key moments in their lives.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

In DWP our Service Managers take on a range of key service management duties - we manage and resolve issues and monitor patterns and trends.

As an IT Service Manager, you will enjoy responding to live service issues as they arise, liaising with resolver groups and performing analysis with a keen focus on continual improvement.

You will also perform regular maintenance activities such as housekeeping user accesses, uprating benefit rates and potentially reference data updates to applications.

So, what can you expect to be doing day to day?

• Monitor issues raised on all channels and where required, progress Incidents/Tickets, queries, escalating as necessary, using agreed prioritisation, processes, procedures, policies.
• Contribute to effective management of problems/issues through monitoring of patterns and trends and understanding business impacts.
• Provide supporting analysis to identify appropriate prioritisation, contributing to knowledge management, problem Management, and solution identification where required.
• Manage end user communication and expectations, ensuring end-users are satisfied in using and accessing the Product/Service.
• Implement necessary activities and interventions specific to Product/Service to support Business outcomes and following agreed processes.

What skills, knowledge and experience are essential for this role? We'll assess these when we look at your application:

• Managing a Quality Service- Keep colleagues and stakeholders fully informed of plans, possibilities, and progress.
• Working Together- Encourage joined up teamwork within your own team and across other groups.
• Operational Management- An understanding of large-scale Payment Systems and experience of using public facing applications would be desirable but not essential.
• Customer Service Management- Resolves user requests to a minimum of the agreed service level agreement.
• An understanding of service management tools and services e.g. ITIL.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne, or Sheffield, whichever is more suitable for you.

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and time in the office.

In return for your skills, we offer a competitive pay of £29,500.

You'll be eligible for a brilliant civil service pension with employer contributions worth over £8000 per year.

You'll get a generous leave package starting at 24 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:     

• Flexible working, flexi hours and flexi days   
• Hybrid working: some time in a hub with the team, some time at home    
• Family-friendly policies    
• Time off for volunteering and charitable giving    
• Bring your authentic self to work with 'I Can Be Me in DWP'    
• Discounts and savings on shopping, fun days out and more    
• Interest-free loans to buy a bike or a season ticket   
• Working in an award-winning environment and culture    
• Professional development, coaching, mentoring and career progression opportunities.    

 

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click 'Apply' for more information and to start an application on Civil Service Jobs.