Total 6 customer service job vacancies in ba4

Customer Service Administrator

Pallet Networks, Shepton Mallet

At Gregory Distribution, we are looking for a Customer Service Administrator who will be the primary point of contact for our Pallet Networks site in Shepton Mallet.

The position of Customer Service Administrator involves:

• You will be required to work closely with our customers to ensure the smooth running of the operation as a whole
• Coordinating daily service reports, daily/weekly conference calls with customers, and using various internal/external IT systems.
• Processing customer invoices and inputting invoice data on various systems.
• Managing customer relationships and associated administrative duties, including answering all queries via email, phone, and face to face.
• Production of KPI's and daily statistics.
• Investigating and resolving stock issues to ensure customer satisfaction.
• Liaising with the vehicle maintenance team and planning vehicle servicing and defect repairs.
• You will be the main point of contact for customers, drivers, and internal teams, so strong communication skills (both written and verbal) are essential.
• The job can be fast-paced and pressurised, but you will receive the support and training needed to be successful in the role.

Essential skills required for Customer Service Administrator:

• Previous experience of working in a similar role is advantageous but not necessary.
• Ability to communicate at all levels.
• Excellent organisational skills and prioritising workload.
• Attention to detail.
• Working to deadlines.
• Able to work as part of a team and on own initiative.
• MS packages to include, Word, Excel, PowerPoint and Outlook.

Why Gregory Distribution?

• Salary for Customer Service Administrator is between £24,000pa to £26,000pa, depending on experience.
• Hours of work are Monday - Friday, 09:30hrs - 18:30hrs.
• Additional holiday purchasing scheme*
• Retail discounts with Hapi*
• Retail Trust Wellbeing Support*
• Opportunity to develop your career within an expanding business.
• Excellent holiday allowance and company benefits.
• Life assurance, pension and sickness scheme*
• Christmas Savings Club*
• Black Circle Tyre discount*
• Leading industry qualifications*
• This vacancy is not entitled to the employee referral scheme.
• Free Uniform.
• Strong culture of teamwork.

So if you have the drive to be the best and want to be a part of a flourishing and ambitious company, apply now for this vacancy.

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

Interested applicants for the Customer Service Administrator position should click the apply button below. For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory Distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We'll be in touch if we need you.

*Subject to terms and conditions

Customer Service Officer needed in Shepton Mallet, £12.38ph PAYE - Reference: RQ1380593

This Customer Service role combines face to face customer contact with telephony and online digital support. The Customer Service team provide first point of contact for residents. Customer Service Officers are required to effortlessly provide quality advice, guidance and support to every customer with an increased digital focus towards helping customers self serve using online solutions.

37 hrs per week, Monday to Friday
The Customer Service Point (CSP) is open 8.30 - 5pm and situated within Shepton Mallet
Temporary contract until March 31st 2025

This is a busy and highly rewarding role, handling high volume customer enquiries
You will be providing ‘Front door’ support, meaning you will be the first point of contact for customers needing advice and assistance about any service including Adult Social Care, Children's Services, Council Tax, Waste, Benefits, Highways and Transport, Planning, Licensing and more

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Recruiting now for summer 2024!!! Remit are proud to be partnered with WW Truck & Bus (Volvo) to deliver their HGV Technician apprenticeships. WW Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business and each year, they have more than 300 young men and women go through their apprentice scheme and go on to progress further within the company. A Volvo trained apprentice will become a top class asset to their business for years to come. This year, Volvo launched their ‘Women in HGV’ initiative to bust the myth that the automotive sector is just for men and have seen great results in welcoming more women into the business. Start dates are from May to August 2024 What you’ll be learning. A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses. • Servicing – carrying out inspections. • Maintenance – general and preventative maintenance. • Repairing – repairing/replacing parts. • Diagnostics – diagnosing faults in the onboard systems. You will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a technician apprentice, you will receive training to the manufacturer and DVSAs standard. Training delivery. In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training. • Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised. • Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day. • Attending block release to the Volvo Training Academy in Derby, DE21 7BH every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by WW Truck & Bus. What are the benefits? • Full-time employment from day one. • Competitive salary. • Holiday pay. • Residential training with expert support and guidance. • Internationally recognised accreditation. • Fully paid for training course, including all qualification fees and accommodation. • Team building and special events What you’ll achieve. On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the automotive industry: • Heavy Vehicle Service and Maintenance Technician level 3 (ST0068\AP02) In addition, Volvo holds an event where you and your family will be invited to a special graduation day to receive your certificates and possibly a special merit award at the end of your apprenticeship. https://www.walesandwestusedtrucks.co.uk/page/6/about-us #INDAUTOTraining to be Provided

Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 18 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3 • Functional Skills Level 2 in English & Maths (if required)

Recruiting now for summer 2024!!! Remit are proud to be partnered with WW Truck & Bus (Volvo) to deliver their HGV Technician apprenticeships. WW Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business and each year, they have more than 300 young men and women go through their apprentice scheme and go on to progress further within the company. A Volvo trained apprentice will become a top class asset to their business for years to come. This year, Volvo launched their ‘Women in HGV’ initiative to bust the myth that the automotive sector is just for men and have seen great results in welcoming more women into the business. Start dates are from May to August 2024 What you’ll be learning. A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses. • Servicing – carrying out inspections. • Maintenance – general and preventative maintenance. • Repairing – repairing/replacing parts. • Diagnostics – diagnosing faults in the onboard systems. You will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a technician apprentice, you will receive training to the manufacturer and DVSAs standard. Training delivery. In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training. • Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised. • Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day. • Attending block release to the Volvo Training Academy in Derby, DE21 7BH every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by WW Truck & Bus. What are the benefits? • Full-time employment from day one. • Competitive salary. • Holiday pay. • Residential training with expert support and guidance. • Internationally recognised accreditation. • Fully paid for training course, including all qualification fees and accommodation. • Team building and special events What you’ll achieve. On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the automotive industry: • Heavy Vehicle Service and Maintenance Technician level 3 (ST0068\AP02) In addition, Volvo holds an event where you and your family will be invited to a special graduation day to receive your certificates and possibly a special merit award at the end of your apprenticeship. https://www.walesandwestusedtrucks.co.uk/page/6/about-us #INDAUTOTraining to be Provided

Training is delivered in the workplace and on block release to Remit’s Automotive Academy in Derby. There are a total of 18 x 1 week blocks over the 32 month programme. The costs of hotel accommodation, food and travel are met by the employer and there will be no cost to you. You will also receive 1-2-1 support from your Development Coach to help you achieve: • IMI Heavy Vehicle Service and Maintenance Technician Level 3 • Functional Skills Level 2 in English & Maths (if required)

For a full list of duties and responsibilities, please refer to the attached Job Description and Person Specification.

Recruiting now for summer 2024!!!

Remit are proud to be partnered with WW Truck & Bus (Volvo) to deliver their HGV Technician apprenticeships. WW Truck & Bus (Volvo) has always recognised the value that apprenticeships can bring to the business and each year, they have more than 300 young men and women go through their apprentice scheme and go on to progress further within the company.
A Volvo trained apprentice will become a top class asset to their business for years to come.

This year, Volvo launched their ‘Women in HGV’ initiative to bust the myth that the automotive sector is just for men and have seen great results in welcoming more women into the business.

Start dates are from May to August 2024

What you’ll be learning.
A Heavy Vehicle Service Technician will inspect, maintain, and repair large vehicles weighing 3.5 tonnes and over such as HGV's and buses.
• Servicing – carrying out inspections.
• Maintenance – general and preventative maintenance.
• Repairing – repairing/replacing parts.
• Diagnostics – diagnosing faults in the onboard systems.

You will gain a full understanding of the importance of 6-week checks, Operators (O) licence’s and legal obligations and as a technician apprentice, you will receive training to the manufacturer and DVSAs standard.

Training delivery.
In this programme, all aspects of heavy vehicle technology are embedded in this dedicated programme and involves a mix of academic learning and on-the-job training.
• Practical learning in the workplace, shadowing your mentor and carrying out the work while being supervised.
• Online studies, completing workbooks and job cards, attending online sessions and virtual classes with your Development Coach, all done during your working day.
• Attending block release to the Volvo Training Academy in Derby, DE21 7BH every 2 months. All costs of your hotel food and accommodation plus all travel arrangements are covered by the Volvo Trucks.

What are the benefits?
• Full Time Employment from day one.
• Competitive Salary.
• Holiday Pay.
• Residential training with expert support and guidance.
• Internationally recognised accreditation.
• Fully paid for training course, including all qualification fees and accommodation.
• Team building and special events

What you’ll achieve.
On successfully completing the Volvo Apprentice Programme, you will gain national qualifications recognised throughout the automotive industry:
• Heavy Vehicle Service and Maintenance Technician (ST0068\AP02)
• Functional Skills level 2 in English & maths which is the equivalent of a GCSE 4/C (if required)

In addition, Volvo holds an event where you and your family will be invited to a special graduation day to receive your certificates and possibly a special merit award at the end of your apprenticeship.

https://www.walesandwestusedtrucks.co.uk/page/6/about-us