Total 6 customer service job vacancies in b46 1ht

Our client in Preston is looking to hire a Multi Skilled Operative to their team on a permanent basis. You will be working on domestic and void properties carrying out maintenance and refurbs.

Monday - Friday
£30,000
37 Hours Per Week
Company Vehicle Included

Job Role

• To be part of the clients property Maintenance team responsible for Joinery and Multi Skilled Maintenance projects or services undertaken
• To carry out domestic Maintenance duties to a high standard and within reasonable time frames.
• Pre-inspect and diagnose selected repair requirements.

Requirements

• NVQ Level 2 or above in a relevant trade such as Joinery/Plastering/Plumbing
• Multi trade ability
• Driving License

**Job Title:** Service Manager
**Location:** West Midlands
**Salary:** £46,578 per annum
**Job Type:** Full-time, Permanent
**Hours:** 37.5 hours per week (flexible to meet the needs of a 24/7 service)

**About Isabella's Homes:**
Isabella's Homes is a leading provider of 24/7 supported living services, specialising in mental health. Our mission is to empower individuals to lead fulfilling and independent lives through compassionate and person-centred support. We are committed to excellence in care and continuously strive to improve the quality of life for the people we support. We are now looking for a dedicated Service Manager to oversee four of our services in the West Midlands.

**Job Purpose:**
As the Service Manager, you will be responsible for the operational management of four supported living services. You will ensure that services are compliant with regulatory requirements and that the highest standards of care are provided to individuals with mental health needs. You will lead and inspire your team, driving positive outcomes and enhancing the lives of the people we support.
Key Responsibilities:

- Service Leadership & Management:
- Oversee the day-to-day operations of four supported living services across the West Midlands, ensuring consistent delivery of high-quality care in line with Isabella's Homes’ standards.
- Ensure all services operate within regulatory frameworks (e.g., CQC standards), safeguarding, and best practice guidelines.
- Develop and implement service improvement plans to enhance the quality of care and ensure positive outcomes for service users.

- Team Leadership & Development:
- Lead, manage, and mentor a team of staff, ensuring they are well-supported, motivated, and trained to deliver person-centred care.
- Conduct regular performance reviews, supervisions, and appraisals.
- Foster a culture of openness, respect, and continuous learning within the team.

- Client Support & Engagement:
- Ensure that care and support plans are person-centred, regularly reviewed, and adapted to meet the evolving needs of each individual.
- Promote independence, dignity, and respect in all aspects of service delivery.
- Act as a key point of contact for service users, families, and external professionals, ensuring clear communication and collaborative working.

- Compliance & Quality Assurance:
- Ensure services meet and exceed regulatory standards, including health and safety, safeguarding, and CQC requirements.
- Carry out audits and ensure compliance with internal policies and procedures.
- Take responsibility for budget management, ensuring services operate within financial constraints while delivering high standards of care.

- Crisis Management & Problem Solving:
- Address any issues or challenges within the services promptly and effectively, ensuring continuity of care.
- Manage on-call duties as required, ensuring 24/7 availability to respond to emergencies or urgent matters.

Qualifications & Experience:

- Proven experience in managing supported living services, preferably within mental health.
- Strong knowledge of CQC standards and regulatory requirements.
- Demonstrable leadership and team management skills.
- Experience in managing budgets and ensuring financial efficiency in service delivery.
- Excellent communication, interpersonal, and problem-solving abilities.

**Benefits:**

- Competitive salary of £45,578 per annum.
- Opportunities for professional development and career progression.
- A supportive and collaborative working environment within Isabella's Homes.
- Access to employee assistance programs and wellbeing support.

If you are passionate about making a positive impact in the lives of individuals with mental health needs and have the skills and experience to lead our services, we would love to hear from you!

**How to Apply:**
Please send your CV and a cover letter to contact@isabellashomes.co.uk

Social Worker (Band 6) - Older Adult Physical Disability Team, South Staffordshire

Council Position: Social Worker
Band: 6
Team: Older Adult Physical Disability Team
Location: South Staffordshire
Hours: Full-time, Monday to Friday
Salary:Band 6 £27Ltd an hour (paid through umbrella company)
PAYE inclusive of holiday rates- £24.43
PAYE exclusive of holiday rates- £21.80

About Us: Service Care Solutions are recruiting for a Social worker who is committed to enhancing the quality of life for our older adult population and those with physical disabilities. We are looking for a dedicated and skilled Social Worker to join there Older Adult Physical Disability Team. This role offers the opportunity to work in a supportive and dynamic environment where you can make a significant impact on the lives of individuals and their families.
Role Overview: As a Band 6 Social Worker in the Older Adult Physical Disability Team, you will be responsible for assessing and supporting older adults and individuals with physical disabilities. You will work closely with clients, their families, and a range of professionals to develop and implement care plans that promote independence and well-being.

Key Responsibilities:

• Conduct comprehensive assessments of the social care needs of older adults and individuals with physical disabilities.
• Develop and review person-centered care plans that address the specific needs of clients.
• Provide advice, support, and advocacy to clients and their families, ensuring they are fully informed about available services.
• Collaborate with health professionals, care providers, and other agencies to coordinate care and support services.
• Participate in multi-disciplinary meetings and case reviews, contributing to the development of holistic care strategies.
• Maintain accurate and timely records in accordance with council policies and legal requirements.
• Ensure that all interventions are in line with safeguarding principles and best practices.

Qualifications and Experience:

• Degree in Social Work (or equivalent qualification).
• Registration with Social Work England.
• Experience working with older adults and/or individuals with physical disabilities is highly desirable.
• Strong knowledge of relevant legislation, including the Care Act, Mental Capacity Act, and safeguarding protocols.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a collaborative team.

Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3 month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of working with Service Care Solutions:
- DBS disclosures provided via fast track online services free of charge
- 3 weekly payroll runs
- £250 training allowance
- Excellent pay rates
- Specialist mental health consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email
- Ltd and PAYE payment options available
- Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Are you looking to work in a bubbly, friendly environment where no two days are the same? Looking to kick-start your career and gain valuable experience in customer service? Do you have strong communication skills ready to provide exceptional service?

If the answer is yes to all of the above, then Hooray may have the role for you!

Hooray are proud to be supporting an established energy advice service in Gloucester, in the recruitment for Customer Service Advisors to join their team on a full-time, temporary basis.

In return, our client is offering:

• £12.00ph
• Guaranteed full-time hours
• Full training given (no previous experience needed)
• Relaxed dress code

As a Customer Service Advisor, you will:

• Make outbound and inbound calls to customers
• Selling energy plans to customers
• Ad-hoc administration
• Inputting data
• Have a bubbly, approachable personality

Qualifications:

• No previous experience or qualifications needed.

In return, we are offering a salary of £12.00ph. Please note, this is a full-time temporary position (37.5 hours a week).

If you are interested and have the relevant skills and experiences, please apply with an up to date copy of your CV and we promise to get back to you. As champions of diversity and inclusion in the workplace, Hooray commit to reviewing every application we receive with complete fairness and equality.

• Hooray is acting as an agency on behalf of the client for this position.
• Our purpose as a business is to pioneer ethical recruitment for a better working world.
• Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
• DO YOU KNOW A STOCK CONTROLLER WHO MIGHT BE INTERESTED? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL! *T&C's APPLY!

Security Engineer

Midlands – Full time – Permanent – Salary up to £35,000 – Field based

Due to expansion, out client is looking for a Security Engineer to join their team. You will carry out installations, service, and maintenance on site with our customers, being a brand ambassador, upholding our values.

The Role:

• Ensure documentation is accurate, and uploaded to office coordinators in a timely manner
• Carry out installation, service and maintenance on customer sites – CCTV, Access control, some intruder. No fire.
• Ensure investigative works are carried out according to company policy
• Ensure all works are recorded
• Ensure works are carried out within timescale
• Some travel to sites across the UK
• Potential for extended overnight travel
• Ensure all work is completed in a safe manner, with premises/sites left clean/tidy
• Ensure the company vehicle is well kept, with any incident reported
• Uphold the company values
• Assisting colleagues when required

The Person:

• 2+ years experience. UK licence. CSCS/ECS Card.
• IPAF/PASMA card – Desirable
• Systems - CCure/Gallagher/Milestone – Desirable
• Effective organisation, planning and problem-solving skills
• Energy and drive, positive attitude
• Self-motivated, able to prioritise workload
• Flexible, dependable and reliable
• Excellent verbal, written and communication skills
• Team player
• Proficient with Office 365 – Teams, excel, sharepoint.

The Benefits:

• Van Provided with fuel card
• Door to Door Pay (30 mins for lunch, and either end of the day with travel)
• Enhanced overtime rate – 1.5x
• Overnight travel – Accommodation, meal allowance, overtime.
• Benefits package – 23 days Holiday + BH’s Birthday off, Pension etc.

If this role sounds of interest to you, apply to Georgej @RErecruitment .com today. George – 07825438129 / 01242 505400

RE acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.

Service Improvement Manager – 60k

We have an excellent opportunity for a Home Manager who has a proven track record in turning around Nursing homes. If you are looking for a new and exciting challenge, and career progression within a growing and forward-thinking company, we have the role for you!

Excelcare is a family-owned care home provider established for over 34 years. We operate 31 nursing and care homes across the South, and this would be covering all regions with a focus in our Cambridge region which comprises 10 nursing and care homes. We provide support to older people with a range of needs including dementia, physical disabilities, and mental health issues.

What you can expect:

• £60,000 - £5,000 Car Allowance
• Mon-Fri – 8.00am-5.00pm

Responsibilities of the role:

• To work across our nursing home portfolio supporting within the homes to achieve ‘outstanding’ outcomes.
• Work closely with the commissioners, people living in our homes, families, and our teams to improve outcomes for all stakeholders.
• To ensure a safe, compliant, excellent quality level of care is provided to all the people living in our homes.
• To be recognised as a provider of choice within the community

About you:

• Proven track record in turning around homes, improving services and leaving sustainable change.
• Developing innovative ways to achieve necessary outcomes and working with teams to do so
• Excellent delegation and management skill
• Understanding and being able to ensure that our teams understand goals, measures and targets which need to be achieved.
• Able to efficiently manage the rotas through unit leads and management teams to minimise agency use and effectively manage costs - budgetary management.
• Excellent communicator with internal and external stakeholders
• A great coach and mentor

Requirements

• Registered Nurse qualified with active PIN - desirable.
• RMA level 4 or Level 5 qualified
• Care Home Management experience with older people
• Excellent leadership qualities
• A passion for elderly care
• Excellent CQC knowledge
• Experience of working to improvement and project plans

What we offer:

• 33 days annual leave (including bank holidays)
• DBS Certificate paid for by Excelcare*
• Contributory Pension Scheme
• Discretionary Company Bonus Scheme
• Annual Salary Review
• Comprehensive Induction Program
• Refer a Friend Scheme rewarding up to £500 for every person you refer*
• Team Appreciation Days
• Long service awards

If you have the necessary skills and experience and want to be part of the Excelcare ‘family’ then please apply today. We look forward to hearing from you.