Total 221 customer service job vacancies in arlington county virginia

Customer Service Administrator
Salary banding: £21,840
Location: Itec House, CF11 8TT (On-site).
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As our Customer Service Administrator, you will be contributing to the efficiency and effectiveness of the company by providing outstanding customer service and administrative assistance to all provisions across Itec.
Your impact
• Obtaining relevant customer information through appropriate communication channels. Using appropriate techniques to fully understand the customer’s wants and needs and to verify understanding with the customer. Being the first point of contact to customers on the provision referrals
• Responsible for using in-depth knowledge of Itec products, services, processes, and systems.
• Working in partnership daily with internal and external teams to discuss individual customers wishing to join the provision.
• Coordination of all the eligibility documentation, registration, certification, and compliance for all customers.
• To be the main point of contact for the customer through the welcome process and before they start officially on any provision.
• Managing the in-work support process, tracking process and mentoring calls for each participant. Support teams regarding customer who fail to attend.
• Meeting Key Performance Indicators in relation to your role
• Updating information digitally in a timely manner.
• Responsible for dealing with complaints and queries in a timely, professional, and effective manner.
• To support with audit preparation on a regular basis
What are we looking for?
Essential
• Administrative experience
• Previous experience of working in a target driven environment.
• Attention to detail
• Excellent communication and Interpersonal skills
• Good Organisational skills
• IT literate
Desirable
• Customer Service Experience
• Experience within the training industry
• Qualified or with the potential and willingness to work towards, NVQ Customer Service or Business Administration L2 or equivalent.
• Information Advice Guidance IAG Qualification
• Ability to speak Welsh.
• Experience of work-based learning.

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Join our Customer Service Team!

£11.44 per hour and after 12 weeks hourly rate will rise to £12.30 per hour.

• The role is full-time (37 hour per week).
• This role is office-based role and requires you to be onsite in Wearside House, Riverside Place, Freemans Reach, Durham, DH1 1SL

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Starting at $139,395 Per Year (GS 14)

• Serves as the primary customer facing point of contact for the Order Fulfillment process in terms of resolving emergency requests, customer orders, providing tailored customer support, maintaining customer data, and initiating calls to customers
• Ensures the timely processing of customer orders and customer access to product, account, and order information
• Responsible for the receipt, validation, and pricing of customer Sales Orders and managing backorders
• Monitors and enhances customer relationships by participating in customer outreach initiatives to assess customer satisfaction and inform customer of new capabilities
• Takes direct action on complex customer complaints
• Conducts detailed reviews to evaluate, advise on, and improve the effectiveness of customer service/support programs

Starting at $75,715 Per Year (GS 11)

Are you passionate about providing a great customer experience? Do you enjoy building relationships with people and finding creative solutions to problems? Do you want to work for an organisation rated as a Great Place to Work? If so, you belong at Bromford!

We are on the lookout for new customer service advisors to join our contact team. The team are responsible for handling a wide variety of calls and digital contacts, from emergency problems in the home to repairs, questions on benefits or rent. You’ll be managing a heavy volume of calls involving some difficult conversations, but ultimately the job is working with people in resolving issues together or sign posting them to those who can help further.

We want someone who naturally looks to help others. Someone who can independently think around a problem or work collaboratively with other departments. Coming up with solutions whilst delivering the best customer experience possible.

As a customer services advisor you will need to be friendly and approachable, whilst bold enough to make decisions and take action to improve the lives of our customers.

It is a vital role, and is essential in helping us provide safe, secure and warm homes to over 100,000 people. More than that, it’s about building trust, developing relationships and enabling people to achieve more and build a brighter future for themselves.

These roles are permanent and full time. You’ll work between 8am - 6pm on a rota basis, Monday to Friday. This is a phone-based role with a combination of home (after training) and office working from our Wolverhampton office, WV10 6TB.

What do you need?

• Previous contact centre experience with a customer-centric approach is beneficial, however not essential
• A can-do attitude and a real desire to help our customers
• Strong IT skills
• A good eye for detail and numerical skills
• Resilience. Things rarely stand still at Bromford so you need to be someone who embraces change and can bounce back after dealing with challenging conversations
• Ability to work in a fast-paced, ever-changing environment

If you have previous experience as a customer service advisor, call centre advisor, customer support advisor, customer telephone advisor, or something else similar, it would be great to hear from you.

Closing date for applications is Wednesday 27 November with interviews taking place between the 4th-18th December at our Wolverhampton office, so an early application is encouraged.

Please note: The advert may close before the deadline if we receive sufficient interest and recommend that you complete your application as soon as possible.

The physical worksite for this position is located in Alexandria, Virginia. This position is telework eligible per agency and business unit discretion/policy.

This position is located in the Office of the Chief Communications Officer (OCCO).

This rewarding opportunity is ideal for you if:

• You are committed to providing expert advisory and analytical services regarding how best to utilize metrics and feedback from existing communication channels to reach stakeholders, achieve agency goals, and improve customer or employee experience.
• You have experience advising OCCO management and staff on how to ensure content is crafted in line with customer experience goals and best practices.
• You have experience helping to determine the standards, policies and procedures for USPTO's digital systems as they interact with data-based research and metrics.
• You enjoy creating and maintaining dashboards that visualize the impact, effort, and key performance indicators for the agency's communication channels.

Starting at $99,200 Per Year (GS 12-13)

Customer Service Administrator
Salary banding: £21,840
Location: Itec House, CF11 8TT (On-site).
Contract: Full-time, permanent
Hours of work: Monday to Friday 09:00am to 16:30pm

About Us
At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.
About the role
As our Customer Service Administrator, you will be contributing to the efficiency and effectiveness of the company by providing outstanding customer service and administrative assistance to all provisions across Itec.
Your impact
• Obtaining relevant customer information through appropriate communication channels. Using appropriate techniques to fully understand the customer’s wants and needs and to verify understanding with the customer. Being the first point of contact to customers on the provision referrals
• Responsible for using in-depth knowledge of Itec products, services, processes, and systems.
• Working in partnership daily with internal and external teams to discuss individual customers wishing to join the provision.
• Coordination of all the eligibility documentation, registration, certification, and compliance for all customers.
• To be the main point of contact for the customer through the welcome process and before they start officially on any provision.
• Managing the in-work support process, tracking process and mentoring calls for each participant. Support teams regarding customer who fail to attend.
• Meeting Key Performance Indicators in relation to your role
• Updating information digitally in a timely manner.
• Responsible for dealing with complaints and queries in a timely, professional, and effective manner.
• To support with audit preparation on a regular basis
What are we looking for?
Essential
• Administrative experience
• Previous experience of working in a target driven environment.
• Attention to detail
• Excellent communication and Interpersonal skills
• Good Organisational skills
• IT literate
Desirable
• Customer Service Experience
• Experience within the training industry
• Qualified or with the potential and willingness to work towards, NVQ Customer Service or Business Administration L2 or equivalent.
• Information Advice Guidance IAG Qualification
• Ability to speak Welsh.
• Experience of work-based learning.

What’s in it for you?
At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.
Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.
Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.
Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.
If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

The physical worksite for this position is located in Alexandria, Virginia.This position is telework eligible per agency and business unit discretion/policy.

This position is located in the Office of the Chief Communications Officer (OCCO)

This rewarding opportunity is ideal for you if:

• You are committed to providing expert advisory and analytical services regarding how best to utilize metrics and feedback from existing communication channels to reach stakeholders, achieve agency goals, and improve customer or employee experience.
• You have experience advising OCCO management and staff on how to ensure content is crafted in line with customer experience goals and best practices.
• You have experience helping to determine the standards, policies and procedures for USPTO's digital systems as they interact with data-based research and metrics.
• You enjoy creating and maintaining dashboards that visualize the impact, effort, and key performance indicators for the agency's communication channels.

Starting at $99,200 Per Year (GS 12-13)

The CYP Food Service Worker performs various tasks or a sequence of tasks in food service preparation. Tasks consist of several steps that require attention to work operations and follow and established sequence of work. These tasks, which are summarized into categories related to food preparation and service, kitchen maintenance, and food storage, are summarized below.

Food Preparation and Service

• Assist in food preparation with tasks such as peeling potatoes; cutting, sorting and washing vegetables and fruits; assembling sandwiches; and measuring and weighing ingredients.
• Stocks food service carts with appropriate utensils, plates, bowls, food and beverages, as required for family style dining in the classrooms or activity areas.
• Wraps, arranges, and/or packages items for serving to children and youth.
• Transports food from kitchen area to classrooms or activity areas.
• Returns carts, dishes, and leftover food to the kitchen and disposes of all food waste and trash.

Kitchen Maintenance

• Pre-rinses and washes pots, pans, dishes, glasses and silverware in either a mechanical dishwasher or manually according to sanitation regulations.
• Cleans serving carts, food preparation areas, cupboards, drawers, and dishwashing areas.
• Sets up and operates a mechanical dishwasher.
• Removes inspection doors, strainer pans, screens, and spray arms for preventative maintenance and cleaning.
• Scrapes, soaks, scour, and scrubs the heavier cooking utensils such as mixing bowls and pots which, because of their large size and weight, are awkward to handle.
• Performs heavy-duty cleaning tasks through the food service and related areas, such as cleaning ceilings; cleaning exhaust hoods; cleaning spaces under and behind kitchen equipment, including moving he equipment; washing floors and walls with powered cleaning equipment; cleaning walk-in refrigerators and freezers; and sanitizing garbage room.
• Maintains work area in a clean and orderly manner, adhering to NAVMED P5010 and all local policies and procedures.
• Operates, breaks down and cleans all electrical equipment assigned to the area for food preparation.
• Stores sanitized dishes and silverware.

Food Storage

• Labels and dates all items in refrigerators and freezers and stores leftovers in accordance with sanitation and health standards.
• Stores canned, boxed, and/or frozen items in food storage area.
• Unloads food and supplies from delivery trucks.
• Moves heavy garbage cans when collecting and transferring trash from the work area to the disposal area.

Additional Responsibilities

• Responsible for complying with security, fire and sanitation rules, policies, procedures, and regulations.
• Ensures compliance with U.S. Agriculture (USDA) Child and Adult Care Food Program (CACFP), and all pertaining standards, policies, and regulations.
• Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by local policy in the case of suspected incidences of child abuse and neglect.
• Performs other duties as assigned.

Starting at $19.55 Per Hour (NA 4)

Performs all or a variety of the following duties, either regularly or on a rotating basis.

1. Prepares and assembles food products in accordance with computerized or other basic recipes for quick service carryout area of the dining room and in support of addition food services. Includes, but not limited to, preparation of hot items, sandwiches, fruits, vegetables, salads, other side dishes, and beverages. Requisitions needed food and non-food items from the Subsistence/ Supply Section in accordance with established policies and procedures. Prepares foods in accordance with forecasted demand or other established standards. Packages food in individual containers and stores food properly. Complies with HACCP procedures during food preparation, storage, and service, including documentation of proper food temperatures. Operates cash registers, changes printer paper for cash registers, and counts/verifies cash. Demonstrates professionalism through continued courtesy, customer service, and employee teamwork. Accounts for left overs and complete cook worksheets, as appropriate. (60%)

2. Stocks, organizes, sets up, cleans, and maintains the work area prior to, during, and after scheduled hours of operation. Ensures equipment is properly sanitized and operational, and food and nonfood supplies are available. Properly stores unused food. Minimizes unnecessary waste of food and nonfood items. Markets and publicizes special meals or food items. (25%)

3. Supports catering and other food service activities by requisitioning needed food and nonfood items; preparing food, beverages, equipment, and supplies; and setting up and cleaning all necessary equipment. (10%)

4. Performs a variety of maintenance and cleaning duties in the dish room, pot and pan, and server areas. Manually or using mechanical equipment, washes heavy pots, pans, dishes, trays and service ware from the kitchen, dining room, catering functions and patient care units. Operates rotating tray return. Disassembles trays returned from dining areas. Disposes of waste IAW established safety and sanitation procedures. Loads dish machine and unloads clean dishes. Stores clean dishes and sanitized items in designated areas. Empties garbage disposal after each meal. Sets up and maintains proper manual dishwashing sinks IAW established procedures and temperatures. Cleans and sanitizes dish room, pot and pan areas to include countertops, tray return, dishwashing machine, dish rack, tray return, scrapping sinks, and pot and pan machines. Empties trash to trash Dumpster as needed. Mops dish room, kitchen and pot and pan area after each meal. Sets up and replenishes condiments, silverware, trays, glassware, plates, disposable plates and cups in server area. Replenishes disposable containers and plastic ware. Cleans up spills in the server. Sets up, serves food and breaks down cafeteria serving line.

(5%)Performs other duties as assigned.

Starting at $19.55 Per Hour (NA 4)

Performs all or a variety of the following duties, either regularly or on a rotating basis.

1. Prepares and assembles food products in accordance with computerized or other basic recipes for quick service carryout area of the dining room and in support of addition food services. Includes, but not limited to, preparation of hot items, sandwiches, fruits, vegetables, salads, other side dishes, and beverages. Requisitions needed food and non-food items from the Subsistence/ Supply Section in accordance with established policies and procedures. Prepares foods in accordance with forecasted demand or other established standards. Packages food in individual containers and stores food properly. Complies with HACCP procedures during food preparation, storage, and service, including documentation of proper food temperatures. Operates cash registers, changes printer paper for cash registers, and counts/verifies cash. Demonstrates professionalism through continued courtesy, customer service, and employee teamwork. Accounts for leftovers and complete cook worksheets, as appropriate. (60%)

2. Stocks, organizes, sets up, cleans, and maintains the work area prior to, during, and after scheduled hours of operation. Ensures equipment is properly sanitized and operational, and food and nonfood supplies are available. Properly stores unused food. Minimizes unnecessary waste of food and nonfood items. Markets and publicizes special meals or food items. (25%)

3. Supports catering and other food service activities by requisitioning needed food and nonfood items; preparing food, beverages, equipment, and supplies; and setting up and cleaning all necessary equipment. (10%)

4. Performs a variety of maintenance and cleaning duties in the dish room, pot and pan, and server areas. Manually or using mechanical equipment, washes heavy pots, pans, dishes, trays and service ware from the kitchen, dining room, catering functions and patient care units. Operates rotating tray return. Disassembles trays returned from dining areas. Disposes of waste IAW established safety and sanitation procedures. Loads dish machine and unloads clean dishes. Stores clean dishes and sanitized items in designated areas. Empties garbage disposal after each meal. Sets up and maintains proper manual dishwashing sinks IAW established procedures and temperatures. Cleans and sanitizes dish room, pot and pan areas to include countertops, tray return, dishwashing machine, dish rack, tray return, scrapping sinks, and pot and pan machines. Empties trash to trash Dumpster as needed. Mops dish room, kitchen and pot and pan area after each meal. Sets up and replenishes condiments, silverware, trays, glassware, plates, disposable plates and cups in server area. Replenishes disposable containers and plastic ware. Cleans up spills in the server. Sets up, serves food and breaks down cafeteria serving line. (5%)

Performs other duties as assigned.

Starting at $19.55 Per Hour (NA 4)

Performs all or a variety of the following duties, either regularly or on a rotating basis:

Pre-assembles and portions cold foods for regular and modified diets, i.e., salads, salad dressing and desserts in accordance with written instructions on the Food Code Worksheet. Meets established standards of portion accuracy, attractiveness, and sanitation. Measures and counts diabetic items in strict accordance with charts, measurements, and menus. Stores portioned food properly until time of usage. Sets up cold food on cold assembly line in accordance with instructions from the supervisor and the Food Code Worksheet. Arranges Items for ease of back-up item in most easily accessible areas and at the proper temperature. Works in assigned positions on assembly line. May be assigned to any one of the five positions. Rotates from position to position from meal to meal. Reads various types of modified diets and selective menus with 100% accuracy as trays are set up and places required items on trays. (25%)

Sets up food carriers for hot bulk loading, which involves filling coffee well and placing food-well inserts in the carts. Plug in food carts as required and sets dials at correct temperatures. Push carts to and from loading areas. Check Cart Loading Guide on each food cart for cold bulk items, i.e., sodas, ice cream and sherbet, and places the required items on the food carriers. Places serving utensils on carts. Transports food carts from PTS loading area towards making final assembly of trays for delivery to patients by Nursing Service Personnel. Arranges each tray neatly, ladles soup and prepares hot beverages as required by menus. Make final check for accuracy of each tray before dispatching to patients. Recognizes errors and decides on corrective action. Call Diet Therapy Branch for needed items. (10%)

Sets up and replenishes food service counters and steam tables with hot and cold food. Serves food cafeteria-style; prepares service stands by setting up condiments, silverware, and glassware. For table service, sets tables, serves tables by placing food and beverages on tables and replenishes as necessary. (25%)

Prepares fruits and vegetables for cooking and serving. Cuts lemons, prepares butter, chips, open cans and portions out food. Makes coffee, tea, and other beverages. Pours juices and beverages. Makes a variety of fruit and vegetable salads. Cleans equipment, dining room tables and chairs; and washes floors, walls, and windows in kitchen, dining and storage areas, office, hallways and latrines. Reports any malfunctioning equipment to supervisors. (10%)

Collect dishes from wards at scheduled times and returns them dishwashing area. Checks on wards to assure that all soiled trays have been returned to the centralized areas. After carts have been stripped in dishwashing area, transports carts to cleaning area. Thoroughly cleans food carts to include exterior and interior, wells and spigots. Cleans all equipment and the working area itself in cold assembly area. Cleans equipment dining room tables and chairs; and washes floors, walls and windows in kitchen, dining and storage areas, office, hallways and latrines. Reports any malfunctioning equipment to supervisors. (10%)

Performs a variety of duties incident to the maintenance and cleanliness of the area to which assigned. Wash dishes. Pots and pans, either manually, or by use of mechanical equipment; disassemble, clean, or reassembles dishwashing machine after use. (10%)

After meal-service, breaks down and cleans tray-loading area, cleans coffee urn, and grill. Returns hot and cold food containers to main kitchen and disposes of trash and garbage. (5%)

Cash Control and Dining Room Operations. Operates Cash system for Nutrition Care using a manual system or computerized cash register. Maintains acceptable speed, as well as exercises judgment in the application of Nutrition Care procedures while serving customers through the register line. Operates point-of-sale registers and provides correct change to customers after purchases. Reconciles cash collected with automated cashier report. Completes appropriate forms documenting cash collected, change fund, and an electronic cashier access card. Interacts with coworkers, staff members, patients, guests, and visitors in a courteous and professional manner. Incumbent refers all potential negative complaints/issues to the supervisor. (5%)

Performs other duties as assigned.

Starting at $19.55 Per Hour (NF 4)

Customer Service Advisor

Stockton-on-Tees

£134.20 per day

6 month temporary contract

How would you like to work within a department that effects people's lives every single day?

Are you an empathetic individual who is confident speaking with vulnerable customers who have recently suffered a bereavement?

Our client, an internationally recognised retail and commercial bank, are offering you the opportunity to join one of their most crucial teams, where you will support customers in their time of need. So if you have extensive customer service experience, we would love to hear from you.

So, where will you be working?

You will be working within The Bereavement and Power of Attorney Contact Centre which provides a bespoke telephony service for callers notifying the Bank of the death of their customer and facilitates the registration of Power of Attorney to support some of their most vulnerable customers. Our client will provide you with comprehensive on-site training to ensure that you feel confident to take ownership and provide a personal service to their callers at a time when its needed the most.

The difference you will make:

• Helping callers each day by answering queries from customers, customer representatives, solicitors, and colleagues across our Branch network and 3rd parties.
• Assisting customers representatives who wish to notify the bank of the death of our customer.
• Helping to keep our customers and the bank safe.
• Solving problems and escalating issues when necessary
• Updating customer records

What we need you to have:

• Experience in working in a contact centre environment.
• Excellent verbal and written communication and customer service skills
• Extensive computer and numeracy skills

What would be nice for you to have:

• Resilience and problem-solving skills
• A structured approach to work and well organised
• Excellent attention to detail to ensure quality standards are maintained.
• Flexible, approachable, and work well under pressure.

Working Pattern:

• Shifts will be scheduled between 08:00-18:00 Monday-Friday & 09:00-14:00 Saturday (lieu days will be given when working Saturdays).
• This role is based in Teesside, and you will be working on a Hybrid basis

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

The major duties and responsibilities include, but are not limited to:

• Sets up dining room tables for service, place food and beverages on tables, and replenishes items as necessary.
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu.
• Uses general sanitation principles to safeguard food against spoilage and waste.
• Prevents contamination by cleaning equipment previously used for raw food.
• Prepares boxed/to go meals.
• Organizes work in a logical sequence.
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes.
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts in specified quantities.
• Prepares beverages according to the number of servings required.
• Read and interpret a regular or modified menu, individual diet cards, tray tickets or patient selections

Work Schedule: Full Time (Tour will be determined by supervisor based on organizational needs) Shifts are variable / 7 days a week to include holidays and weekends. Schedule may change based on the needs of the services. Tours may include the following: 5:30am-2:00pm, 7:00am-3:30pm, 8:00am-4:30pm, 9:00am-6:30pm, 11am-7:30pm, 11:30am-8:00pm with rotating weekends and holidays.

Position Description Title/PD#: Food Service Worker/PD99920-A and PD99920A

Physical Requirements: Incumbent is subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 40 pounds. Incumbent may be required to perform heavy work, such as scouring and scrubbing large-size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. May also be required to work on ladders and use powered cleaning equipment. Incumbent is required to push AMDS food cart which weighs approximately 500 pounds, and will require 12-pounds of force to initiate movement and also 7-pounds of force to keep the food cart rolling. The work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. The work area is well lighted but usually noisy from food service activities, and there is danger of slipping on floors where food or beverages have been dropped. Incumbent is regularly exposed to hot liquids, sharp cutting blades, hot working surfaces, and extreme temperature changes when entering walk-in refrigeration or freezing units.

Starting at $18.83 Per Hour (WG 3)

Sets up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter and beverages. Serves food cafeteria style. Breaks down and cleans area when meals are complete. Sets up dinning room tables for service, places food and beverages on tables, and replenishes items as necessary. Sets up and operates dishwashers, performs preventive maintenance and cleaning. Scrapes, soaks, scours and scrubs bowls, pots and pans. Also performs heavy duty cleaning tasks such as ceilings, exhaust hoods, under and behind kitchen equipment, washes floors and walls, walk-in refrigerators and freezers, sanitizes garbage cans. May unload food from delivery trucks. Collects and transfers trash from work area to disposal area.

Assembles and tosses fresh fruit or green salads in quantity using prepared dressings, serves into standard serving sizes. Makes cold sandwiches using prepared ingredients. Makes coffee, tea and other beverages.

Performs other related duties as assigned.



If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12609056

Starting at $17.85 Per Hour (NA 2)