Fixed-Term Technology Support Specialist - Medical Device Integration Project
Remote (travel to sites) | Technology | Fixed-Term Contract: 12 months | Possibility of transitioning to FTE
Competitive salary, depending on experience
37.5 hours per week
Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.
As a Technology Support Specialist, you'll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will be a self-starter and have excellent communication skills as well as have technical ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies.
As a Technology Support Specialist, you will be working on Nuffield's Medical Device Integration Project (MDI) which involves the delivery of healthcare devices and their integration onto Nuffield Health Systems. This will require travel across the UK to all Nuffield Health hospital sites and include overnight stays. You will work under the direction of the Lead Infrastructure Engineer in supporting the deployment of these devices across all Nuffield hospital sites.
As a Technology Support Specialist, you will:
-
Contribute to the support and implementation of healthcare devices and their integration to Nuffield Health systems.
-
Provide on-site support to all Nuffield MDI sites across the UK.
-
Deliver a high standard of support to Nuffield Health IT users
-
Provide 2nd line remote support to end users of MDI.
-
Deliver excellent customer service throughout all engagement with the user in order to improve user satisfaction.
-
Ability to work both independently and collaboratively in a team environment.
-
Proactively develop the quality of the service offered to the end users and the efficiency of the delivery of that service.
-
Transition the knowledge gained from the MDI project back into operations.
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. From free private healthcare to gym membership, a cycle to work scheme and more. At Nuffield Health, we take care of what's important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.
It starts with you.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
