Gloucestershire Health and Care is committed to embedding and providing personalised care through all of its services as part of our high-quality care strategy. The purpose of personalised care is to empower people to lead the lives they want to live. Personalised care starts with a conversation with people about what matters to them. It builds on what people can do, as well as addressing their health needs. Including new ways of working and delivering care, emphasising that we need to make effective use of the full range of our peoples skills and experience to deliver the best possible patient care. So we want to know What Matters to You and that you will share our values and join us on this very important journey. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. Please refer to the Additional Information attachment before submitting your application.

Key Result Areas: To attend all mandatory components of the Apprenticeship Framework including: - Corporate induction - GHNHSFT mandatory training - Department based vocational assessments - Progress review meetings To undertake training as required and agreed with the mentor, supervisor and external assessor and complete competencies relevant to the work area / department To support the admin duties listed within the advert and on the Job Description, on both hospital sites as and where required: The successful candidate will be expected to: Provide and receive complex and sensitive information. and follow policies established for their own role and roles within their team with the ability to create their own procedures and the ability to comment / implement and propose changes to practices. Demonstrate own activities / training to new or less experienced employees. Provide expertise in managing all the administrative functions needed to perform the role. Communications and Working Relationships: - Patients, relatives and carers - Dietitians and Psychologists - Nursing staff - Management staff including Secretary Supervisor and General Management team - Medical Secretaries - Support staff, e.g. interpreters, domestic staff - IT staff - GP practice personnel - Volunteers - Apprenticeships and Careers Team - Training Provider Most Challenging part of the job: - Learning in-house systems and processes - Filing and archiving of hospital notes - Dealing with patients/relatives/hospital personnel frequently with complex and sensitive issues - Dealing with anxiety and aggression from patients/relatives/hospital personnel - Unpredictable work pattern due to interruptions from telephone enquiries, visits from internal and external personnel - Physical effort and working conditions - Prolonged use of PC for the majority of the working day - Dealing with sensitive and confidential information Other job requirements: - Comply with Trust and Departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, clinical equipment competency, risk management, Data Protection Acts and patient confidentiality at all times. This will include demonstrating compliance with the terms of all safeguarding policies and processes relevant to the safeguarding of adults and children in the care of GHNHSFT and to undergo regular mandatory training concerned with safeguarding matters. - Achieve and demonstrate agreed standards of personal and professional development within agreed timescales - Ensure a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff is portrayed. - Contribute positively to the effectiveness and efficiency of the teams in which he/she works - Actively participate in the Trusts appraisal/development conversation process. Undertake training as necessary in line with the development of the post and as agreed with line manager as well as maintain and complete the Level 3 Business Administration Apprenticeship within the timeframe.

Job Summary This is a key role within the Children, Maternity and Personalised Care team within Gloucestershire Integrated Care Board (ICB) Directorate of Integrated Commissioning. The role is essential in supporting system wide collaborative working to facilitate the delivery of multi-priority work streams identified specifically by the Childrens Clinical Programme Group. This role will undertake and lead on service improvement projects for children and young people, delivering Integrated Care System (ICS) priorities and supporting the delivery of new care pathways, service improvements and new models of care, with the support of with senior colleagues. The Senior Project Manager will directly contribute to improving the health and wellbeing for our population and ensuring the sustainability of our local services. The post holder will work collaboratively with stakeholders, both inside and outside of the NHS to implement change and make improvements to both service delivery, outcomes and experience for children, young people and their parents/carers. This could be in the form of developing new care pathways or models of care. The Senior Project Manager, supported by the Deputy Director, Associate Directors and Senior Commissioning Programme Managers, will contribute expertise and knowledge on implementation and sustainability of programmes to ensure change plans are embedded within services and deliver the expected outcomes. Maintaining strong working relationships across organisational boundaries and ensuring successful project delivery are pivotal aspects to this role. The post holder will ensure that their workstream of programmes are planned and managed effectively and take the lead in assisting in their successful delivery. The above is only an outline of the tasks, responsibilities and outcomes required of the role. The job holder will carry out any other duties as may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the Department and the Organisation and the post holder will be required to work flexibly throughout the wider team as needs dictate.

What skills and experience we're looking for

This is an exciting opportunity to join a high-achieving and forward-thinking school, where staff and students work together, ensuring that high quality relationships lead to high quality learning. For February 2025, We are seeking to appoint a well-qualified and inspiring School Business Manager.

You will be responsible for Strategic Financial Planning, Finance, Overseeing Human Resources and Site Development, ICT Infra-structure, Capital Projects, Risk Management, Whole School Administration.

The main purpose of the job will be:

• Be an active member of the Senior Leadership Team (SLT) and contribute to the strategic development of the school
• Be responsible for the financial and business management of the school
• Be responsible for leading and overall strategic direction of all support services of the school including finance, HR, admin, ICT, site, risk management, catering and cleaning
• Be responsible for delivering value for money, financial planning, budgetary control and financial advice to governors, SLT and budget holders
• Oversee the management of the site facilities and implementation of capital building improvements to provide an enabling teaching environment which will maximise staff performance and contribute to pupils’ learning and well-being
• Direct fundraising strategies including the writing of bids
• Support and develop the school’s ethos and culture
• Ensure the performance management process is completed each cycle to ensure that support staff are aware of their key objectives and receive training and support to maximise effectiveness
• Act as Company Secretary and attend governors’ meetings

What the school offers its staff

• Electric Car Salary Sacrifice Scheme

• Onsite parking and cycle storage

• Cycle-To-Work Scheme

• Free Flu Vaccines

• Free access to school fitness suite

• Dry cleaning delivery service

• On site car valet service

• Family-focused leave

• Discounted Nuffield Health gym

membership

• Subsidised, onsite exercise classes

• Comprehensive Free Employee Assistance

Programme

• Free onsite financial advice clinics

• ...and more!

Commitment to safeguarding

Churchdown School is committed to ensuring the welfare and safety of all our children in school and expects all staff and volunteers to share this commitment. We believe that students have a right to learn in a supportive, caring and safe environment, which includes the right to protection from all types of abuse, where staff are vigilant for signs of any student in distress and are confident about applying the processes to avert and alleviate any such problems. We have a Safeguarding Policy and procedures in place. All staff must ensure that they are aware of these procedures.

What skills and experience we're looking for

You will need:

• Comprehensive understanding of financial systems and double entry book-keeping
• Sound knowledge of Microsoft Office, particularly Excel
• A financial background with strong knowledge of annual budget creation and budget monitoring
• Financial qualification, CCAB, AAT level 4 or equivalent is desirable
• Experience of using Sage Intacct,IMP and producing statutory reports would also be an advantage
• Experience of working within education is not essential but would be a bonus for us!

What the school offers its staff

What’s in it for you:

• Professional development and career progression
• Generous pension scheme
• An Employee Assistance Programme
• Gym Discounts
• Free eye tests
• Cycle to work scheme
• Green car scheme
• Being part of a great team and expanding organisation

Further details about the role

We are looking for a Finance Business Partner to join the finance shared services team, to be responsible for planning, developing and delivering Finance for the Trust and its schools. Based out of our Gloucester hub, this is an exciting opportunity to join GLT and become an integral member of the Finance team.

Greenshaw Learning Trust is a highly successful multi academy trust that provides excellent quality, comprehensive, non-selective and inclusive education through primary schools and secondary schools. Our schools are based in London, Surrey, Berkshire, Gloucestershire and South Gloucestershire, Bristol and Plymouth.

We also have three shared service hubs with remote / hybrid working opportunities where appropriate. We are building a family of like-minded schools, that collaborate to provide mutual support, share their good practice and learn from each other, whilst retaining and developing their own distinctive character.

We thrive from collaboration at every level. We encourage a culture of sharing ideas and learning from one another. As a Trust of schools, we are ‘Always Learning’.

Main responsibilities:

• Working with head teachers and other budget holders to prepare a three-year financial budget within a set of consistent budget assumptions
• Identifying savings within the financial budget to support the medium-term financial plan (MTFP)
• Working with finance managers to improve the accuracy of management accounts
• Maintaining a budget forecast throughout the year to reflect known anticipated changes in the final position.
• Preparing monthly monitoring reports to show year to date actual performance against budgeted performance highlighting areas of risk
• Producing internal and external benchmarking reports
• Managing the administration of Trust finance systems.

Commitment to safeguarding

Greenshaw Learning Trust are committed to building an inclusive, diverse workplace where everyone can thrive. If you require any support or adjustments to interact with us, please let us know. Greenshaw Learning Trust is committed to safeguarding and promoting the welfare of children and young people and expects staff and volunteers to share this commitment. The successful applicant will be subject to an Enhanced DBS and barred list check.

IPS Group is excited to be working with one of the leading names in the regional insurance market who are currently winning large amounts of new business as well as prestigious insurance industry awards. This is working for a company which is clearly going places. It not only offers a great working environment and culture it also offers excellent benefits and salary.

As a Property and Casualty Underwriter you will focus predominantly on new business. You will be contributing to team trading results through effective underwriting and trading and through building dynamic underwriting relationships with brokers.

Role and Responsibilities

• Delivering planned financial results through the effective underwriting of cases.
• Building effective trading relationships with Brokers through trading activity - being recognised as a positive trading partner.
• Identifying poorly performing accounts and investigating reasons for lack of retention.
• Contributing to the improvement of profitability by implementing actions agreed with brokers to improve account performance.

To be considered you will need to have commercial underwriting experience either at Underwriter level currently or Assistant Underwriter with a proven technical understanding. You will be rewarded with a competitive salary and excellent benefits package.

Proud member of the Disability Confident employer scheme

Job Title: Business Administrator Apprenticeship (Level 3)
Location: The Opportunity Hub UK, Kestrel Court, Waterwells Drive, Quedgeley, GL2 2AT
Apprenticeship Provider: This apprenticeship is provided in partnership with Gloucestershire College.
Salary: £12,000 - £24,000 DOE

Company Overview:
At The Opportunity Hub UK, we believe recruitment should be more than just algorithms and data points; it’s about connecting the right people with the right teams and creating environments where both individuals and businesses thrive. Join us in the heart of digital advertising and recruitment and embark on an exciting journey with a company that values innovation, growth, and excellence.

Job Overview:
The Business Administrator Apprenticeship role is pivotal to our mission. Focusing on attracting top talent and generating valuable business leads, your expertise will drive the success of our recruitment campaigns. You will ensure we onboard exceptional individuals who will thrive within our client companies and support the expansion of our reach and impact within the industry.

Key Responsibilities:
Talent Attraction and Onboarding:

- Develop and implement innovative marketing strategies to attract and onboard top talent.
- Contribute directly to our KPIs by enhancing the quality of hires.

Business Lead Generation:

- Proactively research and gather business leads to support our Account Management team.
- Play a critical role in the expansion of our client base and the overall success of our platform.

Advertisement Campaign Management:

- Oversee the creation and distribution of compelling job advertisements across various media channels.
- Ensure advertisements align with our brand and attract the right candidates.

Performance Optimisation:

- Utilise analytics to continuously assess and improve the effectiveness of our marketing campaigns and strategies.
- Aim for optimal reach and engagement.

Technical Support and Troubleshooting:

- Address and resolve any technical issues related to ad serving.
- Ensure smooth and efficient campaign execution.

Communication:

- Engage with candidates and clients via telephone, email, social media, and face-to-face interactions.
- Facilitate effective teamwork and candidate interaction.

Skills Required:

- Exceptional communication skills.
- Agility in adapting to new technologies and resolving technical challenges.
- Demonstrated ability in marketing and candidate engagement.
- Creative flair for designing engaging job advertisements.
- Familiarity with digital advertising tools and platforms.
- Confidence with Microsoft Office.
- Excellent telephone manner.

Work Permissions:
Applicants must be eligible to work in the United Kingdom. Please note that visa sponsorship is not available for this role.

Benefits:

- Opportunity for mentorship from the company’s founders, providing deep insights and professional growth.
- A chance to shape your role within the company and contribute to a culture of innovation and excellence.
- Engage in a role that redefines the recruitment experience, focusing on growth, empowerment, and success.

Join Us:
Join us at The Opportunity Hub UK as a Business Administrator Apprentice and play a pivotal role in transforming the recruitment industry. Together, we will navigate the exciting world of digital advertising and recruitment, making significant impacts and driving forward our mission of creating meaningful, productive connections.

Finance: To work alongside the PCN Management Team and Practices to continue the development of the financial governance and processes. To monitor and check the accuracy of the any submissions for Enhanced Services, Contractual requirements on behalf of the PCN and ensure that all claims are submitted on a monthly and quarterly basis. Working with the PCN management team ensure that PCNs physical and financial resources are managed and maintained for maximum effectiveness through Ensuring financial risks are recognised and appropriate action taken Monitoring expenditure and identifying significant deviations from plan Planning and monitoring income and cash flow to ensure that income is maximised and that funds are available as required Ensuring all claims are submitted in good time and payment made Ensuring the practices allocation of resources if fair and equitable Present financial plans, monitoring information and reports to PCN as required. Process and Policy Ensure PCNs compliance with the GDPR and FOI along with other relevant legislation and professional information management standards such as GMC/BMA and LMC guidance. To review and develop PCN policies and procedures. Oversee the PCN TPP Hub and interoperability with EMIS Web. HR and Communication Support Practice Managers in the line management of ARRS roles Lead on recruitment, induction and training for PCN roles With the PCN Management Team and Practices develop the PCN wide services Lead communications with PCN Staff and Practices. Working Relationships: To work as a flexible member of PCN providing support to other team members when necessary To take an active role in the development and embedding of PCNs culture, values and reputation as providers of high quality services Encourage supporting staff to collaborate through sharing information and intelligence across different activities.

Regional Lens Account Manager job covering West Midlands & South West England. Zest Optical are currently looking to recruit a Regional Lens Account Manager for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to build strong business relationships with customers in the independent optical market across the West Midlands & South West region, including the following postcodes: BA, BH, B, BS, CF, DT, EX, GL, HR, NP, SA, SN, SP & TA.

The Regional Lens Account Manager will effectively increase and develop the sales of lens products within the given geographical territory, across the Independent and Lab Channels.

Regional Lens Account Manager - Role

• Achieve agreed sales targets for value within specified area
• Educate and train all levels of customers' employees within account base on features and benefits of all listed products, generic technical and optical knowledge, and generic sales skills and techniques to improve product mix and overall sales within account base.
• Through the use of persuasion and compelling arguments increase sales versus the competition throughout account base
• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Operate within agreed cost budgets for entertainment and expenses through planning the most economical coverage of the territory
• Execute joint marketing/local promotions that have been formally agreed to drive sales

Regional Lens Account Manager - Requirements

• FBDO qualification / Practice Manager
• Working on own initiative to tight deadlines
• Ability to communicate at all levels both verbally and in writing

Regional Lens Account Manager - Salary

• Base salary circa £32,500
• Excellent bonus scheme
• Company car and a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now link below.

Regional Lens Account Manager job covering West Midlands & South West England. Zest Optical are currently looking to recruit a Regional Lens Account Manager for a leading manufacturer of Ophthalmic Lenses. The purpose of this role is to build strong business relationships with customers in the independent optical market across the West Midlands & South West region, including the following postcodes: BA, BH, B, BS, CF, DT, EX, GL, HR, NP, SA, SN, SP & TA.

The Regional Lens Account Manager will effectively increase and develop the sales of lens products within the given geographical territory, across the Independent and Lab Channels.

Regional Lens Account Manager - Role

• Achieve agreed sales targets for value within specified area
• Educate and train all levels of customers' employees within account base on features and benefits of all listed products, generic technical and optical knowledge, and generic sales skills and techniques to improve product mix and overall sales within account base.
• Through the use of persuasion and compelling arguments increase sales versus the competition throughout account base
• Provide excellent customer service to the account base through regular calls, follow up and ongoing contact to meet customer requirements
• Operate within agreed cost budgets for entertainment and expenses through planning the most economical coverage of the territory
• Execute joint marketing/local promotions that have been formally agreed to drive sales

Regional Lens Account Manager - Requirements

• FBDO qualification / Practice Manager
• Working on own initiative to tight deadlines
• Ability to communicate at all levels both verbally and in writing

Regional Lens Account Manager - Salary

• Base salary circa £32,500
• Excellent bonus scheme
• Company car and a range of additional benefits

To avoid missing out on this opportunity, please click on the Apply Now link below.

Front Office - Team Member

Gloucester Robinswood Hotel, Signature Collection By Best Western

The Opportunity

We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience.

Responsibilities:

• Provide exceptional customer service to all guests, including check-in, check-out, and responding to inquiries
• Handle guest requests and concerns promptly and efficiently, ensuring guest satisfaction
• Answer phone calls and emails, take reservations, and manage guest information
• Assist with administrative tasks such as billing, record-keeping, and report generation
• Work closely with other hotel departments to ensure a smooth operation and guest experience

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience in a customer-facing role, ideally in a hotel or hospitality environment
• Strong communication and interpersonal skills, with a friendly and welcoming personality
• Ability to multitask and work in a fast-paced environment
• Familiarity with computer systems and software, including reservation and property management systems
• Flexible availability, including weekends and holidays

If you are a team player with a passion for hospitality and excellent customer service skills, we would love to hear from you.

Hotel

5 minutes from the M5 and a short taxi journey from Gloucester train station you will find the Gloucester Hotel, part of the Signature Collection By Best Western. An equal distance from junctions 11A and 12 of the M5, if you’re travelling north or south, we’re only a 5-7-minute drive from the motorway.

The hotel has 95 bedrooms including 6 family rooms, meeting rooms for up to 180 delegates. A Civil Ceremony licence and versatile wedding suite for up to 200 guests. Health club with squash court and beauty treatment area and a swimming pool and children’s pool.

Plus, the hotel is within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre with one of the UK’s longest ski slopes. And you find miles and miles of cycling routes and beautiful walks in the nearby Cotswolds and Forest of Dean.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Food And Beverage Team Member

Gloucester Robinswood Hotel, Signature Collection By Best Western

The Opportunity

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join our team and help us deliver top-notch food and beverage experiences to our guests.

As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.

At our hotel, we believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high-pressure situations.
• A self-starter with the capability to work independently without supervision.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

5 minutes from the M5 and a short taxi journey from Gloucester train station you will find the Gloucester Hotel, part of the Signature Collection By Best Western. An equal distance from junctions 11A and 12 of the M5, if you’re travelling north or south, we’re only a 5-7-minute drive from the motorway.

The hotel has 95 bedrooms including 6 family rooms, meeting rooms for up to 180 delegates. A Civil Ceremony licence and versatile wedding suite for up to 200 guests. Health club with squash court and beauty treatment area and a swimming pool and children’s pool.

Plus, the hotel is within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre with one of the UK’s longest ski slopes. And you find miles and miles of cycling routes and beautiful walks in the nearby Cotswolds and Forest of Dean.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Food And Beverage Team Member

Gloucester Robinswood Hotel, Signature Collection By Best Western

The Opportunity

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join our team and help us deliver top-notch food and beverage experiences to our guests.

As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.

At our hotel, we believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high-pressure situations.
• A self-starter with the capability to work independently without supervision.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

5 minutes from the M5 and a short taxi journey from Gloucester train station you will find the Gloucester Hotel, part of the Signature Collection By Best Western. An equal distance from junctions 11A and 12 of the M5, if you’re travelling north or south, we’re only a 5-7-minute drive from the motorway.

The hotel has 95 bedrooms including 6 family rooms, meeting rooms for up to 180 delegates. A Civil Ceremony licence and versatile wedding suite for up to 200 guests. Health club with squash court and beauty treatment area and a swimming pool and children’s pool.

Plus, the hotel is within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre with one of the UK’s longest ski slopes. And you find miles and miles of cycling routes and beautiful walks in the nearby Cotswolds and Forest of Dean.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Front Office - Team Member

Gloucester Robinswood Hotel, Signature Collection By Best Western

The Opportunity

We are looking for a highly motivated and customer-focused individual to join our hotel as a Front Office Team Member. As the first point of contact for our guests, you will play a crucial role in creating a memorable and seamless guest experience.

Responsibilities:

• Provide exceptional customer service to all guests, including check-in, check-out, and responding to inquiries
• Handle guest requests and concerns promptly and efficiently, ensuring guest satisfaction
• Answer phone calls and emails, take reservations, and manage guest information
• Assist with administrative tasks such as billing, record-keeping, and report generation
• Work closely with other hotel departments to ensure a smooth operation and guest experience

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Ideal Candidate

• Previous experience in a customer-facing role, ideally in a hotel or hospitality environment
• Strong communication and interpersonal skills, with a friendly and welcoming personality
• Ability to multitask and work in a fast-paced environment
• Familiarity with computer systems and software, including reservation and property management systems
• Flexible availability, including weekends and holidays

If you are a team player with a passion for hospitality and excellent customer service skills, we would love to hear from you.

Hotel

5 minutes from the M5 and a short taxi journey from Gloucester train station you will find the Gloucester Hotel, part of the Signature Collection By Best Western. An equal distance from junctions 11A and 12 of the M5, if you’re travelling north or south, we’re only a 5-7-minute drive from the motorway.

The hotel has 95 bedrooms including 6 family rooms, meeting rooms for up to 180 delegates. A Civil Ceremony licence and versatile wedding suite for up to 200 guests. Health club with squash court and beauty treatment area and a swimming pool and children’s pool.

Plus, the hotel is within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre with one of the UK’s longest ski slopes. And you find miles and miles of cycling routes and beautiful walks in the nearby Cotswolds and Forest of Dean.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

Food And Beverage Team Member

Gloucester Robinswood Hotel, Signature Collection By Best Western

The Opportunity

Looking for a role where you can showcase your passion for hospitality and create unforgettable guest experiences? Look no further than our hotel food and beverage team! We are dedicated to providing exceptional hospitality service, and we're seeking enthusiastic individuals to join our team and help us deliver top-notch food and beverage experiences to our guests.

As a member of our team, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional hospitality service.

At our hotel, we believe that our people are our greatest asset, and we encourage you to bring your unique personality to the role. Engage with our guests, take their food and beverage orders, use upselling opportunities to enhance their experience, and create a welcoming atmosphere that puts a smile on their face. Join us in delivering unforgettable hospitality experiences and be a part of our vibrant team!

Benefits

• Our enviable employee discounts on bedroom rates across our best western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

The Ideal Candidate

• Contagious enthusiasm and sincere desire to create memorable guest experiences.
• A natural ability to engage with others and a genuine passion for the hospitality industry.
• Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
• The ability to remain calm and composed in high-pressure situations.
• A self-starter with the capability to work independently without supervision.
• A positive outlook and approachable demeanor that exudes warmth and professionalism.
• A willingness to learn and a desire to develop within the role.
• An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.

If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.

Hotel

5 minutes from the M5 and a short taxi journey from Gloucester train station you will find the Gloucester Hotel, part of the Signature Collection By Best Western. An equal distance from junctions 11A and 12 of the M5, if you’re travelling north or south, we’re only a 5-7-minute drive from the motorway.

The hotel has 95 bedrooms including 6 family rooms, meeting rooms for up to 180 delegates. A Civil Ceremony licence and versatile wedding suite for up to 200 guests. Health club with squash court and beauty treatment area and a swimming pool and children’s pool.

Plus, the hotel is within walking distance of Gloucester Golf Club and Gloucester ski and snowboard centre with one of the UK’s longest ski slopes. And you find miles and miles of cycling routes and beautiful walks in the nearby Cotswolds and Forest of Dean.

About us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.