Working hours: 30 hours per week (flexible working over 4 or 5 days) (banking up to 24 minutes per week to be used towards the shut down between Christmas and New Year)
An exciting opportunity has arisen for a Technical and Administrative Support Officer to join our Licensing Team at Harlow Council. The successful candidate will have a varied range of duties, including the processing of data and licensing applications, act as a customer contact for the licensing team and processing complaints. The main work areas include alcohol, entertainment and gambling licensing, street trading, charitable street and house to house collections and scrap metal and hackney carriage/private hire work. This post will be a hybrid working arrangement between working from home and at the main council offices in the Civic Centre.
The candidate will preferably have some experience of working in the licensing sector or a similar customer focused environment.
As a member of our small but busy team, you will be self-motivated with the ability to manage your own caseload within tight timescales. Good time management and organisational skills are therefore essential combined with attention to detail. Excellent communication skills at all levels are essential together with the ability to contribute effectively within the team, and with other teams across the Council.
For an informal discussion about this role, please contact Adam Sherwood, Premises and Taxi Licensing Manager on 01279 446010.
Our policies support our employees by enabling a positive work/life balance including flexible working where possible. In addition to this, the Council offers many excellent employee benefits which include, pension scheme, generous annual leave entitlement, health and wellbeing initiatives, employee assistance programme and development opportunities.
Harlow Council is committed to equal opportunities and welcomes applications from all sections of the community. People with disabilities will be offered an interview where they meet the Essential Criteria on the Employee Profile.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.