Total 24 quality assurance control job vacancies in croydon surrey cr9 5bx

(Full-time, Permanent)

Applications are invited for the post of Academic Quality Officer in the Academic Quality and Policy Office, which sits within the Directorate of Student Success in the Student Journey Division.

The Academic Quality and Policy Office has responsibility for academic quality assurance, academic regulation and policy development, and academic partnerships. The Academic Quality Officer provides high-level support for the Senior Academic Quality Managers in the operation of school-based quality assurance processes and will provide secretarial support for key University committees. The role holder will also be expected to support the Head of Academic Quality and Policy with key University committees and related work.

This post presents an exciting opportunity for a highly motivated and professional individual interested in the work described above. The successful candidate will have excellent organisational and communication skills and the ability to work calmly to deadlines both as an individual and as a member of a team. Proficiency in a variety of IT packages, including MS Office, and excellent attention to detail are also essential as is a flexible attitude and positive outlook. This is a full time and permanent post available as soon as possible.

In return, we offer a highly competitive rewards and benefits package, including:

Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes, including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing
Free Parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

For an informal discussion about the post, please contact Noreen Naughton on Noreen.Naughton@rhul.ac.uk.

For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk .

Please quote the reference: 1124-339

Closing Date: 23:59, 28 November 2024

Interview Date: 19 December 2024

Proud member of the Disability Confident employer scheme

What's involved with this role:

Interim Customer Care & Quality Manager

Reference no: CLA TCL 0009 6CEC / 1

Pay Rate: £25.48 per hour PAYE

37 Monday – Friday, normal working hours

This opening assignment is for 6 months

City: CROYDON, LONDON

Croydon office Tues/Wed/Thurs. Home working on Mon/Fr

Role would have a team leader reporting into the who has approx 9 direct reports who are the customer and quality exec who log the defects.

The role is the manager position to ensure the TL and team log and complete all defects in the agreed timescales and work collaboratively with the construction teams to escalate where needed for swift resolution. A strong manager who could pick it up quickly with strong transferable skills. They definitely need to be strong on CRM, excel and reporting.

Qualifications:

A degree in business administration or a related field is often required.

Knowledge:

Knowledge of defect management as they may struggle otherwise with knowing what is wrong with the process/team etc.

Experience:

Experience in customer service, management, or quality assurance can also be beneficial.

Skills & Abilities:

Excellent communication and leadership skills
Ability to analyse data and make decisions based on their findings.


Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.


Clients are generally looking for candidates who are local to, or who can commute easily to the place of work. It will help your application if your CV states, in broad terms, where you reside – there is no need for a full address.

Please feel free to apply to us directly via jobs@tclrec.com by quoting the job reference and exact job title.

To help speed up the process of uploading your CV to the client we would ask that you send us your CV in Word format (or equivalent) if possible, not as a PDF.

If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension, you will be working at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than umbrella pay terms. We do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.

Due to the number of CVs being sent to us under current market conditions, unfortunately we cannot respond to all applications. If you have not heard from us within 3 working days please assume that you have not been shortlisted on this occasion. We will, however, be very happy to receive future applications from you for other roles.

ALD
1

Job Ref: CLA TCL 0009 6CEC / 1


Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Please do try to resist contacting us with requests for progress updates.

We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed.

Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.

Customer Care & Quality Manager needed in Croydon

The rate is £25.48ph PAYE

This is a temporary role

The reference number is: 0009 6CEC / 1

The successful candidate will lead and manage the Customer Care & Quality Team responsible for logging all defects and ensuring correct policies, procedures and requirements are in place to ensure the best quality new home for customers at the point of handover from delivery.

The role is responsible for benchmark snagging and handover standards, working closely with key stakeholders to ensure the standards are met and defects resolved in a timely manner. What we are looking for: Ideal candidate will have experience delivering excellent customer service in a customer focused organisation. We are looking for someone with great attention to detail, comfortable with working in a fast paced environment and proven ability to lead and manage a high performing team.

Key Responsibilities:

• Manage the team of Customer Care & Quality Executives ensuring KPIs, objectives and targets are met
• Work closely with Delivery Team to ensure contractors are being managed to complete works within the agreed timescales
• Motivate, inspire, coach and develop individuals to achieve outstanding performance through personal leadership style and behaviour
• Responsible for setting and documenting the handover Standards agreed in the Employer Requirements and working with
• Delivery to ensure these are met

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Control Room Salary £40,000 - Redhill

Are you looking to join a modern, forward thinking, and successful company based in Redhill?

You will play an extremely important support role for the business which is within their control room team. You will be responsible for monitoring operations at various business sites responding to various alarms including systems, intruder and fire alarms. If this sounds like it fits with your experience, please read on...

I have worked with this client for many years now and they have created a fantastic environment… The communications team are undertaking more and more work and therefore needs your help!

The Role:

• You will monitor the in-house security system.
• Monitor the telephone, radio systems and CCTV.
• Have constant communication with customers, authorities and employees.
• Recording all complaints and enquiries through the system.
• Raise emergency jobs and issue the relevant plans to the support teams engineers.
• 12-hour continuous shift rota working some evenings and weekends.

The Person:

• Ability to work at a fast pace and record all data accurately
• A calm nature and able to multitask
• Able to work alone and unsupervised and cope with competing demands and pressures
• You will have a working knowledge of Microsoft office systems.

The Benefits

• A wide range of discounted salary products to choose from
• Up to 10% Company Pension contribution (matched contribution scheme)
• Free parking
• 23 days holiday rising to a massive 27 days + Bank Holidays
• Bonus Scheme

This role is a great way to impart your knowledge and build your career. If this all sounds like a place you would like to be a part of please get in touch with me.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

OUTDOOR GROUNDS PERSON. GARDENING, WASTE MANAGEMENT, AND UPKEEP OF LOCAL AREA.

The local area of Hilton requires a reliable and hard-working individual to assist in maintaining the beautiful local area.

Your duties will include (but not be limited to):

• Groundsman duties as required
• Emptying dog waste bins
• Strimming and mowing of the footpaths around the village and parish council owned land
• Hedge cutting duties
• Litter picking
• Maintaining streets and paths (removing glass etc)
• General maintenance of seats, benches, notice boards, and bins etc.
• Remove graffiti
• Support with recycling drives

Any applicants MUST have a full clean driving licence, as driving the parish councils van is essential to the role.

You must have experience of working outdoors and doing some sort of maintenance work.

About you:

• Punctual
• Hard-working
• Presentable
• Approachable
• Kind and understanding to residents.

Immediate starts with regular and ongoing work

In this role, you will be working Monday to Friday, start and finish times will vary, based upon requirements for the day. Your usual day will be 07:00 to 15:30.

In return for your hard work, you will be paid an hourly rate of £11.62. Overtime is payable after 42 hours worked in a week, and this will be paid at £17.43.

About the Role: Quality Assurance Business Partner
We are on the lookout for a dynamic Quality Assurance Business Partner to become a part of our high performing Quality & Consistency team. This is a unique opportunity to coordinate, support, and review the implementation of standard QA processes across our faculties.
As a pivotal point of contact for curriculum staff on quality-related matters, you will also undertake the role of Quality Nominee whilst liaising with our partner Awarding Organisations.
You will be instrumental in supporting faculties to uphold best practice in assessment and to assist them in preparing for any external sampling processes. Your responsibilities will include conducting internal reviews and sampling to identify and propose improvement actions.
Your role will also involve developing and implementing robust quality systems to monitor and safeguard our certification, ensuring the highest standards of quality are maintained.
You will co-deliver courses to train new assessors and IQAs, and coach them to achieve relevant accreditation.
This is a permanent, 0.8 role based across our Surrey colleges at Guildford, Merrist Wood, and Farnham.
What do you need to be successful as a Quality Assurance Business Partner at Activate Learning?
The successful candidate must be a qualified IQA and assessor with significant experience as a Lead/Internal Verifier, and a deep understanding of IV/EV systems and processes. Experience in an educational environment is essential, ideally in Further Education specifically, or those who have worked within an awarding organisation.
We are seeking an outgoing individual who can build quickly strong and effective relationships. Your interpersonal skills will be key in this role, as fostering a positive environment and maintaining open lines of communication with teams across Activate Learning and with partners will be integral to our success.
Who we are
Activate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.
We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.
When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.
Together, we will bring out the best version of yourself.
Why work with the Activate Learning Group?
Activate Learning Group Employee Benefits:
Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.
Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeing.
Company benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.
Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.
Teaching Support: Tailored induction and development programs for teaching staff.
Pension Schemes: Teacher and Local Government pension schemes for Activate Learning staff.
Generous Annual Leave: Up to 6 weeks paid leave.
Flexible Working: Options include hybrid and remote, term time only, and flexible working patterns.
Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.
On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.
Applicants should apply at the earliest opportunity, closed vacancies will prevent application form submission.
Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.

The post holder will support the Divisional Quality, Safety & Learning Team through the provision of tasks relating to Clinical Governance, Assurance & Learning, along with administrative and clerical tasks required to facilitate the improvement of clinical services across the Women's Health & Paediatrics Division.

This role has a starting salary of £32,512 per annum, based on a 36-hour working week.

We are excited to be hiring a new Quality Assurance Officer to join our Quality Assurance Team in Adults, Wellbeing and Health Partnerships. The Quality Assurance Team evaluate the quality of care and support services in Surrey. We work with care and support providers to improve quality, improve the experience of people using care services and promote and share best practice. The position is based in Mid Surrey covering Mole Valley, Epsom & Ewell and Elmbridge, working under an Area Quality Assurance Manager covering services for older people - nursing homes, residential care homes and home-based care services. Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team The Quality Assurance Team is a well established and well regarded Team in Adults, Wellbeing and Health Partnerships. We have strong links with internal colleagues as well as our external partners in Health and CQC. About the Role Working with the area Quality Assurance Manager, you will collect and analyse data and information about quality and risk in older persons care and support services within the area, identifying priorities. You will:

• Undertake visits to Care Homes and Home Based Care Agencies producing reports following the visits.
• Gather and analyses data and information about quality and risk of the services in the patch.
• Plan and prioritise your own work and activities, responding to changing priorities as needed.
• Maintain a network of up to date Provider contacts.
• Partake in a rota system to cover the Quality Assurance Team inbox.

Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following:

• Be a driver with a valid UK driving licence and own car and be prepared to drive across the County to support the Quality Assurance Team.
• Willingness to work outside of normal working hours when Care Homes are identified as high risk.
• Experience of working in a front line care or support setting for adults.
• Good communication and interpersonal skills.
• Report writing skills.
• Good IT skills.
• Good analytical skills.

The job advert closes at 23:59 on 04/08/2024 with interviews planned for 22/08/2024. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Essential Pharma are looking for a Quality Systems Manager to deliver the globalisation of QA processes, implement and embed a new quality system and ensure deep collaboration across all teams in the UK, Switzerland and Malta to ensure we can progress with a “one team” mindset. Apply Today!

What You Will Do
• Lead a small team, reporting into the Head of QA, ensuring a collaborative approach to new ways of working and engagement of all teams to ensure a “one team” mindset.
• Deliver the new QMS for Essential, retaining oversight of quality systems processes, maintenance and ensuring that we are audit ready.
• Collaborate with the QA team to manage processes related to QA documentation (GMP, GDP, GCP/GVP), deviations, complaints, CAPAs and change controls.
• Own reporting against KPIs and once live, lead on the administration of the EDMS database (including user training, configuration and withdrawal).

What We Do
Essential Pharma is an international specialty pharmaceutical company dedicated to maintaining access to clinically differentiated, niche medicines in small patient populations. Our high-impact portfolio includes over 300 medicines covering ten therapeutic areas, with a focus on the central nervous system (CNS), gastroenterology, ophthalmology, and rare diseases. Our products treat patients in more than 70 countries.
We are proactive in identifying low volume, difficult-to-manufacture therapeutic products, and late-stage clinical development assets that target rare diseases. Our recent acquisition of Renaissance Pharmaceuticals is a significant milestone for Essential Pharma, the groups second product for treatment of a rare disease, and the first development-stage asset in our portfolio.
Our UK Operations team is comprised of 60 people, based out of our Egham, Surrey office, five minutes’ drive from Egham Train Station situated on the Thorpe Industrial Estate. We also have colleagues based in Malta, France, Spain and Switzerland.
What You Will Bring
• QMS knowledge (Veeva or similar) gained in a project based or management roles where you have implemented or contributed to the implementation of new systems and change management in relation to quality processes.
• GxP knowledge gained working in a pharmaceutical setting, with exposure to US and EEA regulations.
• Eligibility to live and work in the UK.

What We Offer
• Salary – from £65,000.
• Agile Working – we offer flexibility and trust from day one, when you attend the office will be guided by business needs and role requirements. This role requires you to work two days a week from our Egham, Surrey office with flexibility on start/ends times.
• £150 towards your home office – claim purchases back on expenses.
• Healthcare Insurance
• Pension – you contribute 5% and we offer 3%.
• Life Insurance – lump sum (tax free) death benefit of 4 x basic salary.
• Enhanced Family Leave
• Enhanced Sick Pay
• Annual Leave – 26 days plus bank holidays, 3 days shut down between Christmas and NY.
• Discretionary Annual Performance Bonus
• Referral Programme - £1500 for a successful hire!
• Recognition Programme – from shout outs, vouchers and up to £2000 for gold awards!

What To Expect
• We wholeheartedly embrace agile working, recognizing that it enables individuals to bring their authentic selves to work. Our commitment to living by our values forms the bedrock of our inclusive culture, where everyone's voice is valued and respected.
• Treating each other as adults fosters a sense of autonomy and responsibility, while our inherent social nature is nurtured through engaging groups and events. We understand the significance of forging connections in the workplace, and our dedication to facilitating these bonds is underscored by regular access to our CEO. Grounded in the principles of dynamism, responsibility, trustworthiness, and collaboration, our values guide our interactions. Furthermore, our unwavering dedication to employee growth and learning is evident through our commitment to personalized development plans, as we believe in fostering an environment where all individuals can thrive.
• Right from the interview stage, we encourage candidates to ask us questions, as we understand that it's just as important for us to be the right fit for you as it is for you to be the right fit for us.

Join Our Team! - Special Investigations Unit (SIU – Fraud Team)

Position Summary: AXA Partners is looking for a dynamic and experienced professional to join our team as a Special Investigations Unit/Fraud Control Officer. This crucial role, positioned at a medium to senior level (depending on experience), will provide direct support to our Travel Claims and Medical Assistance claims teams, conducting forensic checks on new and ongoing claims to support or deny claims where fraud is suspected or proven.
Location: AXA Partners, Redhill Length of term/Tenure: 6 Months – Secondment Salary:
The successful candidate will be responsible for handling and working on Special Investigations Unit (SIU) claims case referrals, conducting in-depth reviews and investigations to identify potentially fraudulent claims and customers. This role involves using tried and tested techniques, such as forensic reviews of claims and conversation management with claimants, and requires learning end-to-end Travel FNOL, Travel Claims, and other AXA Travel customer-facing teams processes.
Key Responsibilities:
· Analysing and working on new Travel and Medical Assistance claims referred into the SIU workbook/Queue – Auto/manual
· Ensuring cases allocated into personal workbooks are correctly prioritised and managed through the full end-to-end SIU process in a timely manner
· Performing forensic reviews of Travel and Medical Assistance claims to minimize financial risk or loss to AXA Partners UKandI Ltd
· Use of Fraud prevention tooling – Resistant AI/ID Tool (training will be given)
· Maintaining a strong framework of internal controls both internally and via relationships with third-party clients and others
· Proposing and following up on process improvements to support operational teams, improve internal controls, and support future profitability by reducing exposure to fraud
· Liaising with in-house recoveries and associated litigation SMEs when fraud is suspected or indicated
· Supporting Leakage Auditors when fraud is suspected as a causal issue

The starting salary for this role will be £26,852 per annum as a trainee firefighter control, working 42 hours per week, moving to £27,970 per annum as a developing firefighter control upon completion of basic training, rising to £35,791 per annum once you have become a competent firefighter control in Surrey. You will also receive an additional Surrey Allowance of £1,575 per annum on top of your annual salary.

Do you want to make a difference? Can you work under pressure? Are you a team player? If the answer is yes, then this could be the role for you! Surrey Fire and Rescue Service are recruiting for permanent posts for Joint Fire Control Room Operators for vacancies based in Salfords, Surrey, covering the three counties of Surrey, West Sussex and East Sussex. The Joint Fire Control operates 24 hours a day, 365 days of the year providing call receipt, call handling and mobilisation. The Control Room Operators work a rotating shift pattern of 42 hours a week including days, nights and weekends. You will form an integral part of a team whose priority is to receive emergency calls from members of the public, mobilising fire engines and firefighters who respond to a wide range of incidents throughout the three counties, including assisting other emergency services and partner agencies. You will join us as an apprentice and be enrolled onto the Level 3 Emergency Contact Handler Apprenticeship program. Please click here for further information. This role provides you with all the essential training and an opportunity to play a key part in our Service. About the role In this position, you will be doing the following:

• Answer, advise, record and action emergency calls.
• Assist in the continued management of incidents.
• Carry out a variety of emergency and non-emergency tasks to support and maintain an effective Fire Service response.

Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence that you:

• Have the ability to work under pressure in a fast-changing, disciplined environment.
• Have a positive and flexible attitude to all aspects of work.
• Are able to work as part of a team and act on own initiative
• Have a good level of commitment to own development.
• Have quick & accurate data entry skills, including be able to type 30 words per minute
• Are committed to learn new skills, including examples of how you can demonstrate this and are able to undertake intensive initial training and study in your own time.
• have a confident telephone manner, and that you're able to process often complex information within a short period of time, achieving high standards

Applicants must have the following qualifications:

• GCSE in English Language at grade C or Level 4 or above
• 4 additional GCSEs at grade C or Level 4 or above

A GCSE in Mathematics at grade C or Level 4 is a requirement of the apprenticeship, but there are opportunities to complete this whilst on programme if you do not already have it. About the Service Surrey Fire and Rescue Service has the responsibility of protecting over one million people who live in the 650 square miles of Surrey. The Service employs just under 700 people across the County in a variety of roles. Comprising both uniformed personnel and support staff, they all share one vision: With you, making Surrey safer. We do this by:

• Serving the needs of our community.
• Flexibly responding to a constantly changing environment.
• Recognising and embedding diversity in everything we do
• Solving challenges through intelligence driven collaboration, innovation and improvement.

Surrey Fire and Rescue is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups. Our Core Code of Ethics

• Putting our communities first
• Integrity
• Dignity & Respect
• Leadership
• Equality, Diversity and Inclusion

We look forward to receiving your application. Please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

Responsibilities:
- Design and build CCTV systems for various applications
- Conduct site surveys to determine the best locations for cameras and equipment
- Install, configure, and troubleshoot CCTV cameras, DVRs, and other related equipment
- Perform system integration with other security systems such as Intrusion Detection Systems (IDS)
- Collaborate with clients to understand their security needs and provide appropriate solutions
- Conduct regular maintenance and inspections of CCTV systems to ensure optimal performance
- Provide technical support and assistance to clients regarding CCTV system operation

Skills:
- Proficient in CCTV system design, installation, and configuration
- Strong knowledge of electrical and mechanical principles related to CCTV systems
- Familiarity with computer networking concepts and protocols
- Ability to use power tools for installation purposes
- Knowledge of computer hardware components relevant to CCTV systems
- Excellent problem-solving skills and attention to detail
- Strong communication skills to effectively interact with clients and team members
- Ability to work independently or as part of a team

Job Types: Full-time, Permanent

Pay: £20,000.00-£45,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Sick pay
Schedule:

Monday to Friday
Overtime
Application question(s):

Do you currently hold or are you able to obtain Enhanced DBS Clearance?
Language:

Fluent English (required)
Licence/Certification:

UK Driving Licence (Maximum 6 points) (required)
ECS Card (preferred)
CSCS Card (preferred)
IPAF Certification (preferred)
Work authorisation:

United Kingdom (required)
Work Location: On the road

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

Monitor and ensure compliance with international regulations and guidelines related to cosmetic products, ingredients, labelling, packaging, recycling, and claims
Provide training, support, and guidance to stakeholders on regulatory issues, including ingredients, testing, packaging, claims, storage, and handling
Manage product and chemical registrations, and regulatory submissions in relevant markets
Maintain internal databases for product information, safety data, ingredient lists, and claim support documentation
Implement cosmeto vigilance practices, investigate potential issues, and provide technical advice and solutions to maintain brand reputation

Work with Quality and Technical Managers to ensure regulatory compliance of new and existing product formulations.

The ideal candidate is an impressive regulatory professional with proven experience in cosmetics formulation and ingredients.
An excellent communicator, with strong analytical and problem-solving abilities, they successfully manage multiple projects under tight deadlines.

Here's what's in it for you

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend setting retailer? Our vibrant Head Office, based by East Croydon station is a fantastic environment filled with hundreds of brilliant personalities.

We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit…a day includes

To manage Own Brand product development, quality and supplier base across various assigned categories by working closely with commercial, design and supply chain colleagues. To deliver the agreed NPD plans by providing technical expertise throughout the new product development process and ensure pre and post launch product compliance and supplier compliance with both ASW Guidelines and existing regulatory requirements.

Key Responsibilities:

1. Develop Own Brand product ranges with the commercial team; setting out the technical and corporate social responsibility requirements.
2. Ensure all suppliers comply with and maintain compliance with ASW requirements.
3. Deliver the technical elements of the New Product Development process and ensure ongoing product and supplier compliance with ASW guidelines and relevant legal requirements.
4. Manage quality process within category, including for example product, packaging and pack claims. Ensure pack claims made can be substantiated; and quality issues are resolved with suppliers and other relevant departments.
5. Deliver the technical aspects of all critical paths to budget/cost and within set timescales.
6. Technical Expert – be an expert source of technical information, standards and legal requirements within assigned categories.
7. Regularly review and benchmark Own Brand products, with key competitors to ensure comparable quality is maintained.
8. Investigate customer complaints with suppliers, analyse trends from customer complaints or compliments and communicate accordingly to improve quality and performance of product.
9. Develop build and maintain effective working relationships with both internal and external stakeholders.
10. Continually keep up to date with standards, legal requirements and technical innovation.
11. Undertake store and supplier visits

Person Specification:

• Experience working in fast paced commercial environment
• Sound knowledge in Cosmetics & Toiletries or Healthcare formulations and packaging technology
• Commercial acumen
• A degree or equivalent in Cosmetic Science
• Confident energetic approach
• Excellent communication skills
• Excellent attention to detail

Here's what's in it for you

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays)
• 2 staff discount codes for yourself and a family member or friend
• 30% discount on Superdrug Own Brand Products both in store and online
• Hybrid working patterns available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station
• Company pension matching and bonus
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes

Come and be part of something special.

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office close to East Croydon Station.

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Join our client and drive sustainability with your Supplier Quality Assurance skills!

Manpower UK have been instructed by a pioneering Surrey based engineering company, dedicated to sustainable practice and minimising their environmental footprint, to source a Supplier Quality Assurance Engineer to support their company grow towards a greener future. The successful applicant will play a crucial role in ensuring the quality of components from a global supply chain while considering environmental sustainability. Collaborating with your team, you'll enhance supplier's quality and delivery performance.

You'll evaluate component vendor's capabilities to produce defect-free components sustainably, supporting new product introductions. By coordinating flawless product launches and developing supplier's performance reports, you'll minimize production shortages and line stops, reducing environmental impact. Your role involves reviewing and approving PPAPs promptly, maintaining records, and driving root cause analyses to improve quality throughout the product life cycle.
We're seeking candidates ideally with an engineering degree or recognized Quality Management qualification, coupled with ISO 9001 auditing credentials. Previous experience in supplier quality assurance, preferably in automotive manufacturing, is essential. Proficiency in IATF 16949, Core Tools and quality methodologies is beneficial.

Our client is offering a salary up to £45,000 with an attractive benefits package. Apply now to join our client in driving environmental stewardship and make a difference!