Total 36 customer service job vacancies in stockport sk4 1bs

Customer Service Officer Contact Centre
Scale 4 (Full time - £25,584 - £27,269)
37 Hours, Full Time
Temporary (6 months)
Stopford House

Application Deadline: 9th December 2024
Shortlisting Date: 10th December 2024
Interview Date: Week Commencing 16th December 2024
Interview Type: Online (MS Teams)

**PLEASE NOTE** Previous applications need not reapply if applied within the last 6 months

Your Role

We have an exciting opportunity within our Business Support Hub, within our Contact Centre for Stockport Council to provide a competent, organised, and professional first point of contact for customers accessing council services.

The team are responsible for first point of contact for council services predominantly inbound telephone calls. To accurately evaluate customer needs and respond appropriately, within agreed policies, guidelines, and procedures. Accurately update and maintain electronic records and to ensure responses are delivered within performance standards.

Key Responsibilities

With some supervision and direction, you will be expected to undertake a range of activities including the following (although please note it is not an exhaustive list):

• Telephone call-handling and managing incoming customer contact (including signposting and directing enquiries) in particular dealing with calls for waste and recycling.
• The ability to converse at ease with service users/customers and provide advice in accurate spoken English.
• Processing and updating information; handling and processing sensitive and confidential information; and keeping information safe
• Working with inhouse case management systems
• Cross-checking information, data inputting and financial transactions, eligibility checks and support to complete applications.
• Training and support will be provided to the successful candidate.

About You

We are looking for and motivated enthusiastic individual to join the Contact Centre. The ideal candidate will have a commitment to providing a high standard of customer service, strong organisational and interpersonal skills. You will be expected to be a quick learner. You must be able to provide a professional service for the various requirements of the services of the contact centre. You will require previous experience of dealing with customers and be able to prioritise your own workload in a demanding environment. You will work as part of a team and therefore can build effective working relationships with colleagues. You should be computer literate and be proficient in working with standard office IT applications including MS Office. You will be expected to learn how to navigate in-house ICT systems to work with data and information.

About Us

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

For further information about the role please contact James Healey, Business Support Operations Manager- Contact Centre james.healey@stockport.gov.uk

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X, Instagram and Facebook for updates on our vacancies and recruitment events.

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Royal Mail is something special, a well–loved brand people can rightly be proud of. We have the assets, the infrastructure and the scale that others don’t, yet we are a big part of the communities we operate in, making billions of precious deliveries each year. Our people are at the heart of our business and are integral to helping us to utilise the latest technology and business approaches to optimise, automate and digitise our operations.

We are now recruiting for a Mobile Electrical Service & Maintenance / HVAC Engineer covering the M,SK,OL,CW postcode areas. Job reference number 320591

Salary
- £37,570.35 per annum, 22.5 days annual leave, rising to 25 after 5 years’ service plus bank holidays.
Contract Type: Permanent, Full time 37.5 hours per week (excluding meal breaks)
- typical attendance will be 08:00 until 16:00 Monday to Friday however, flexibility is essential.
You will be required to join an out of hours callout rota in the future

In this role, you will be expected to have excellent technical knowledge of HVAC, lighting systems, mechanical, power and control wiring. You will be expected to work on multiple FM systems with the majority of the work being FM tasks within their core buildings and within the larger area. Air Conditioning or gas qualifications would be advantageous
You will need a flexible approach to work and be willing to travel to different sites within a specified geographical area. A vehicle will be provided for required travel. A requirement to have excellent communication and organisational skills and be able to discuss work and progress with customers and managers.

Key aspects of the role include:

- Analyse and understand complex technical issues in relation to electrical, plumbing, heating, air conditioning and lighting systems.
- Manage the delivery of planned and corrective maintenance to meet the performance measures detailed in the contract.
- Liaise with customers’ representatives on a day to day basis to ensure customer requirements are fully met.
- Check and ensure all appropriate and approved paperwork is completed.
- Make personal judgments on how to undertake work to achieve cost, quality and contractual objectives without jeopardising safety in any way
- Act as a role model for safety, setting an example to colleagues and customers
- Manage the relationship with the customer, and liaise with customers to ensure that the customer is fully informed and project a positive professional image of self and Royal Mail P&FS.
- Report to Technical Services manager.


About You

- Must hold 18th Edition Electrical certification.
- NVQ level 3 or equivalent in either HVAC, service & maintenance, electrical engineering, / F-Gas / City and Guilds 2079 in Air Con and Refrigeration
- IOSH
- Ideally you will be IPAF and MEWP trained and qualified, and be comfortable working at heights
- Certified electrical qualification, 2391 electrical testing inspection (or willing to undergo training)
- Proven experience in a similar role.
- Applicants must hold a valid Full UK driving licence (no endorsements preferable) as this vacancy will involve travel within a specified geographical area.
- Computer literacy skills an advantage.

About UsRoyal Mail Property & Facilities Solutions is responsible for upgrading and safely maintaining one of the largest corporate real estates and property portfolios in Europe, with over 2,600 sites. We pride ourselves in working to the highest standards of both technical assurance and customer service. It’s our job to support Royal Mail in being the best delivery company in the UK and that it is fit for delivering to 29 million addresses nationwide, six days a week. Through our core delivery pillars of Real Estate & Value Generation, Property Programmes & Projects, and Workplace Services, Royal Mail Property & Facilities Solutions plays a key role in keeping the mail moving. Royal Mail Property & Facilities Solutions employs 3000 employees and is owned by Royal Mail Group Ltd.

The Recruitment Co are looking for Customer Service Advisers for our distribution client based in Stockport.

Duties will include:

• Receiving Inbound Calls
• Using social media to respond to messages
• Replying to emails
• Providing information about products and services
• Taking orders
• Processing payments
• Addressing complaints

Shifts and pay:

9am-6pm 5 days over 7, so must be prepared to work some weekends.

£12 per hour

This is a really exciting opportunity to join a rapidly growing company.

Temp to perm for the right candidate.

CPManchesterGS

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Leaving Care Personal Advisor with Stockport Council

Stockport Council are currently looking for someone who is happy to work 37 hours per week.

About the Role:

Stockport Council is seeking a dedicated Personal Adviser to join the Leaving Care Team. This role involves supporting young people aged 16-25 who are, or have been, looked after by the local authority. As a Personal Adviser, you will play a key role in helping care leavers transition to independent adulthood, providing guidance, support, and advocacy.

Key Responsibilities:

• Manage a caseload of young people, ensuring compliance with the Children Act 1989 and Children (Leaving Care) Act 2000.
• Develop and implement Pathway Plans, supporting young people in education, training, and independent living.
• Maintain regular contact, conduct assessments, and promote young people's welfare.
• Work closely with partner agencies, including social services, health, housing, education providers, and law enforcement.
• Support young people's financial independence and offer practical guidance on budgeting.
• Participate in duty rotations, team meetings, and continuous training to provide high-quality service.

Essential Criteria:

• Relevant experience with care leavers or young people.
• Knowledge of Leaving Care legislation and child/adult development.
• Strong communication, organizational, and assessment skills.
• NVQ Level 3 in childcare or equivalent qualification.
• Ability to drive and access to a vehicle for work purposes.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Assistant Service Leader for Safeguarding and Independent Reviewing Officer
MB3 (£49,764 - £56,361)
37 hours, Full Time
Permanent

Office based, with an expectation of regular office presence but the flexibility to work remotely

Application Deadline: 24th November 2024
Shortlisting: 25th November 2024
Interview Date: 28th and 29th November 2024
Interview Type: Face to face

Your Role

As an Independent Reviewing Officer (IRO), you will have a combined role in reviewing and quality assuring care planning for children in our care and those who are the subject of a child protection plan you will drive and promote excellence in these areas of practice.

You will have a reduced caseload as you will also be the Assistant Service Leader for Safeguarding. You will play a key role in jointly leading the service by offering leadership oversight and supervision to some of the IRO team. You will have a key role in supporting the quality assurance and practice development work of the service, including supporting the Service Leader in the regular review of data and performance to ensure we are fulfilling our statutory responsibilities and strengthening our independent oversight of children’s plans.

About You

You will be a qualified social worker with significant experience in practice. You will have a strong commitment to working restoratively and will be skilled in forming relationships with children and their families, and with partners. You will have excellent communication skills, both written and oral, and will have experience of chairing complex meetings, analysing information from multiple sources, assessing risk and formulating plans. You will have a sound understanding of quality assurance frameworks and will be ambitious to achieve excellence for the children and families of Stockport. You will also have a desire to lead a team and strive for continuous improvement of our service.

About Us

The IRO team sits within the Safeguarding and Learning Service and alongside colleagues from Family Group Conference, Participation, Workforce Development, and the Children’s and Adults’ Safeguarding Partnerships. We are an enthusiastic, supportive and experienced team and are keen to share our skills and knowledge - and learn new ones too!

At Stockport Council we are one ambitious team on a mission to create opportunities for everyone who lives, works and spends time in the borough. Working at Stockport Council means contributing to one of the most thriving towns in the North. We’re keen to recruit people with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We are proud to be recognised under the Good Employment Charter as an organisation committed to the wellbeing of our colleagues. As members of the charter, we have been recognised as a great place to work for all colleagues and pledge to pay the real living wage, engage staff in key decisions and endorse fair and flexible working conditions.

Click here to find out more about the Employee Benefits you will receive when you join our team!

If you would like to find out more, please contact Service Leader Mathew Finegan via email mathew.finegan@stockport.gov.uk and we can arrange a time to chat about the role.

The successful applicant’s appointment will be subject to satisfactory pre-employment clearances including a Disclosure and Barring Service check.

Stockport Council holds a Visa sponsorship licence but this can only be used for certain roles and this campaign does not qualify.

Please note that we have made a commitment to improve the employment opportunities for people with disabilities, care leavers and ex-military personnel. As part of the Guaranteed Assessment Scheme you will therefore be guaranteed an interview if you meet both the criteria for the scheme and the essential job role criteria.

Find out if you meet the criteria here: https://www.greater.jobs/our-guaranteed-assessment-scheme

Privacy Notice

Stockport Council is committed to promoting a diverse and inclusive workforce culture - a place where we can all be ourselves and succeed. We welcome applicants from all backgrounds and communities to join our workforce.

We want our employees to have a good work life balance and in many job roles we can offer a range of flexible/hybrid working arrangements. We also have inclusive employment policies and staff engagement forums to support our diverse workforce. We will listen to, learn from, and develop our workforce.

Follow our recruitment team on X and Facebook for updates on our vacancies and recruitment events.

Job Profile

Calculate your take home pay

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Are you a skilled community nurse looking for flexible ad hoc shifts? Join our NHS Community Mental Health Teams in Greater Manchester and Cheshire!

Position: Community General Health Nurse
Shift Type: Ad hoc, 9-5 day shifts
Location: Greater Manchester and Cheshire
Pay Rate: Up to £40 per hour (umbrella)
Sign-Up Bonus: £250 upon joining
Referral Bonus: £350 for referring a colleague or friend

Requirements:

• Previous experience in community nursing is essential.
• Up to date NMC pin
• UK drivers license

Responsibilities:

• Provide treatment and care to individuals in a home and clinical setting.
• Collaborate with our dedicated Community Mental Health Teams.

If you're passionate about making a difference and have the necessary experience, we'd love to hear from you!

To Apply or For More Information: Contact us at katie.porter@servicecare.org.uk

Are you a skilled community nurse looking for flexible ad hoc shifts? Join our NHS Community Mental Health Teams in Greater Manchester and Cheshire!

Position: Community General Health Nurse
Shift Type: Ad hoc, 9-5 day shifts
Location: Greater Manchester and Cheshire
Pay Rate: Up to £40 per hour (umbrella)
Sign-Up Bonus: £250 upon joining
Referral Bonus: £350 for referring a colleague or friend

Requirements:

• Previous experience in community nursing is essential.
• Up to date NMC pin
• UK drivers license

Responsibilities:

• Provide treatment and care to individuals in a home and clinical setting.
• Collaborate with our dedicated Community Mental Health Teams.

If you're passionate about making a difference and have the necessary experience, we'd love to hear from you!

To Apply or For More Information: Contact us at katie.porter@servicecare.org.uk

Payroll Technician
Accounting Service
Stockport Area
Monday to Friday 09:00-17:00 (37.5 Hours per week)
Permanent Role
£25,500 - £27,500 per annum

Responsibilities & Duties

* Ensuring all payments are processed accurately and on time
* Processing payroll as per each client's/agency partner's requirements
* Managing a portfolio of clients and ensuring checklist is completed each payroll cycle
* Assessment of the correct PAYE and National Insurance being levied on each pay slip
* Reconciling payments on a weekly basis
* Look into and resolve various technical payroll queries
* Build rapport with clients and employees, delivering exceptional customer service.

Required Skills and Qualifications

* Experience in a Payroll Technician, Payroll Officer, Payroll Administrator or similar
* Ideally fully or part CIPP qualified in Payroll Technician certificate, though not essential.
* Enthusiastic, with an ability to quickly build a warm relationship with customers, employees and subcontractors by telephone and email.
* Outstanding communication and organisational skills, customer focused, with an empathetic and caring attitude and commitment to 'getting the job done' before the end of each day.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

You will undertake comprehensive assessments and use your advanced clinical reasoning skills to develop and deliver rehabilitation programmes that support patients to achieve their goals. You will participate actively in our weekly MDT meeting, linking with therapists from other disciplines and helping to ensure fully co-ordinated communication and goal-setting. Within the multidisciplinary team you will provide support and training to our Band 5 Physiotherapists, Assistant Practitioners and Therapy Assistants within the delivery of rehabilitation interventions and a supervisor, as well as providing clinical education to student members of the team. As a member of the CNRS team you will have excellent assessment, communication and problem-solving skills and demonstrate an adaptable, flexible approach whilst meeting guidelines and standards. Joining the Community Neuro Rehab Service (CNRS) in Stockport, you will see were a supportive, caring and proactive team. Everything we do is aimed at providing exceptional, holistic, person-centred care to people with stroke and neurological conditions within the community of Stockport. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing the Trusts policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful this vacancy will require an enhanced DBS check at a cost of £41.90. This cost will be deducted from your first Trust salary In addition to this it will be a condition of your employment that you will join the DBS update service and pay the annual subscription fee of £13.

Service Manager - Adult Social Support | Stockport | Full Time | £28,000 per year

Are you passionate about making a difference in the lives of adults with learning disabilities, mental health needs, and other vulnerabilities?

Do you have the leadership skills to inspire a team, deliver high-quality care, and create meaningful change in your community?

Our client aims to help everyone they support to lead fulfilled lives and where possible, achieve positive outcomes regardless of age or presumed ability. Working in partnership with Stockport Council to provide Social Support and non-regulated activities to service users in the comfort of their own homes.

They are seeking an experienced Service Manager - Adult Social Support to lead their dedicated team in delivering person-centred care that promotes independence and well-being. This is an opportunity to work closely with clients, families, and partner organisations to ensure that adults in the community receive the support they need to live fulfilling, independent lives.

Are you the right person for the job?

• Proven experience in adult social care management or a similar role
• You should have experience in writing and updating care plans, identifying, managing, and updating risks
• You must have either worked as a Safeguarding Lead or be willing to undergo the necessary training
• The ideal candidate should also know the Stockport area and be able to liaise effectively with Social Workers, Commissioners, Clients, their families, and Staff
• Understanding of adult care legislation and best practices
• Strong leadership, organisational, and communication skills
• Qualifications:

• 5 GCSEs (or equivalent) Maths and English
• Bachelor’s degree in business management or equivalent
• Level 5 Diploma in Leadership and Management for Adult Care (or willingness to obtain this qualification)

• Must-Have

• Full UK driving licence and access to a vehicle

What will your role look like?

Leadership & Team Management:

Lead, mentor, and support a team of social support workers, ensuring the highest standards of care are met. Conduct performance evaluations, regular team meetings, and facilitate ongoing development.

Client Services & Care Coordination:

Oversee the assessment and delivery of tailored care plans for adults with diverse needs, maintaining regular communication with clients and families, and ensuring care plans are adjusted as needed.

Community Engagement:

Build strong relationships with local agencies and healthcare providers. Represent the organisation at community events, advocating for clients and promoting social inclusion.

Service Operations & Quality Assurance:

Manage day-to-day operations, ensuring compliance with regulations and delivering services that meet quality standards.

Financial Management:

Oversee the service budget, manage resources effectively, and identify opportunities for funding or cost-saving.

What can you expect in return?

• Competitive salary of £28,000 per year
• 28 days of holiday (including bank holidays)
• Flexible working hours and on-call opportunities
• Pension scheme, free parking, and development opportunities

What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!

Your data will be handled in line with GDPR.

Company: Service Care Solutions
Trust: Pennine Care NHS Foundation Trust
Location: Oldham, OL4 or Stockport, SK2

Position: Mental Health Practitioner
Specialisation: CAMHS Crisis Team

Hours: Full-time | Part-time considered
Pay rate: Day £27ph, £30ph, £32ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Role and Responsibilities:

• You will develop holistic, safety and recovery focused care plans and mobilise support around the child and family to promote resilience and reduce the likelihood of future crisis episodes.
• To support young people and families under a number of different pathways including an in reach and assessment model where a young person has been admitted to a paediatric ward, rapid intervention on 72-hour care pathways and longer-term intervention on 4-6 week care pathways.
• Direct work with young people will take place in clinical environments including emergency care settings and paediatric wards; community settings such as schools as well as home environments.

Nursing Qualifications and Requirements:

• Hold a PIN number as a registered mental health nurse.
• Fully enhanced valid DBS
• Must have own vehicle

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive
£30ph LTD | £26.93 PAYE Inclusive | £24.03 Exclusive
£32ph LTD | £28.69 PAYE Inclusive | £25.60 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk.

Rent & Service Charge office- Managing Agents £40,055pa

Origin – Great homes, positive people and strong communities

An inspiring past and a bright future

A home is the essential foundation for a good quality of life, so what we do every day really matters to the wellbeing of our communities. Here at Origin, we trace our roots back 100 years, building and managing high quality homes as well as providing support services and housing for those who are most vulnerable in London and Hertfordshire. We work to provide safe, decent affordable homes and support for individuals and communities.

Focused on our residents, our driving ambition is to provide services that make people’s lives easier, and homes and communities they can be proud to live in. We are ‘not for profit’ and reinvest all our surpluses back into our varied and vibrant neighbourhoods.

Rent and Service Charge officer- Managing Agents

As the Rent and Service Charge officer for our Managing Agent stock you will play a pivotal part in ensuring we are compliant with statute and legislation when it comes to re-charging our residents for services received from the Managing Agent. You will be the main point of contact for all of the Managing Agents, Freeholders and Origin Housing colleagues, ensuring a seamless and compliant process for the invoicing process.

What you’ll do

You will

Manage the invoicing process, including sense checking services against the lease
Challenge costs where necessary and feed into service improvement
Be a champion for the resident by ensuring value for money
What you’ll need

A good understanding of the Managing Agent relationship
Exceptional communication skills
Good attention to detail
Ability to trouble shoot issues to provide positive outcomes
Our Values

Our core values are at the heart of how we work

Take the lead
Create energy
Build trust
Be generous
Stay grounded
Remember the little things
We're committed to the wellbeing of our people and in creating an environment that promotes diversity, equity, inclusion and belonging.

Our benefits to you

Origin’s ways of working make it easier for you to balance work and home life. You will benefit from flexible working which offers you the opportunity to work from where you are most effective, with the technology and equipment you need, as well as access to flexible space for collaborative working.
A generous 25-day holiday allowance plus bank holidays, that increases with time, with the opportunity to buy and sell leave
Competitive salary of £40,055
2 additional ‘giving something back’ volunteer days
A pension scheme with contributions up to 8% of your salary
Family leave, compassionate leave and enhanced maternity pay
Simply Health cash plan providing money back when you spend on health appointments including physiotherapy, dental and opticians
Interest free loans to help spread the cost of a season ticket or another big purchase
Annual staff conference, team away days and annual team meal allowance
Access to Perk Box for fantastic savings on everyday purchases and much more
Free employee assistance programme
Opportunities to join staff network groups
Refer a friend bonus
We’re also committed to ensuring that our people have access to an excellent range of learning and development opportunities including our induction programme, course sponsorship, leadership development, mentoring and talent schemes along with professional membership if it’s a requirement to your role.

Tell us your story

We are looking forward to learning about you. Please help us get to know you by sending your latest CV and covering letter detailing how your skills and experience meet the job description for Job Title outlined above.

Closing date for applications: 1st September 2024

Interviews will be held: TBA

Please note that suitable candidates will be invited to interview throughout the application window and therefore the vacancy may close at short notice. However, all candidates will be advised of the outcome of their application and therefore interested candidates are encouraged to apply at their earliest convenience.

Proud member of the Disability Confident employer scheme

Customer Service Administrator

Pallet Networks, Cullompton

At Gregory Distribution, we are looking for a Customer Service Administrator who will be the primary point of contact for our Pallet Networks site in Cullompton.

The position of Customer Service Administrator involves:

• You will be required to work closely with our customers to ensure the smooth running of the operation as a whole
• Coordinating daily service reports, daily/weekly conference calls with customers, and using various internal/external IT systems.
• Processing customer invoices and inputting invoice data on various systems.
• Managing customer relationships and associated administrative duties, including answering all queries via email, phone, and face to face.
• Production of KPI's and daily statistics.
• Investigating and resolving stock issues to ensure customer satisfaction.
• Liaising with the vehicle maintenance team and planning vehicle servicing and defect repairs.
• You will be the main point of contact for customers, drivers, and internal teams, so strong communication skills (both written and verbal) are essential.
• The job can be fast-paced and pressurised, but you will receive the support and training needed to be successful in the role.

Essential skills required for Customer Service Administrator:

• Previous experience of working in a similar role is advantageous but not necessary.
• Ability to communicate at all levels.
• Excellent organisational skills and prioritising workload.
• Attention to detail.
• Working to deadlines.
• Able to work as part of a team and on own initiative.
• MS packages to include, Word, Excel, PowerPoint and Outlook.

Why Gregory Distribution?

• Salary for Customer Service Administrator is between £24,000pa to £26,000pa, depending on experience.
• Hours of work are Monday - Friday, 06:00hrs - 15:00hrs.
• Additional holiday purchasing scheme*
• Retail discounts with Hapi*
• Retail Trust Wellbeing Support*
• Opportunity to develop your career within an expanding business.
• Excellent holiday allowance and company benefits.
• Life assurance, pension and sickness scheme*
• Christmas Savings Club*
• Black Circle Tyre discount*
• Leading industry qualifications*
• This vacancy is not entitled to the employee referral scheme.
• Free Uniform.
• Strong culture of teamwork.

So if you have the drive to be the best and want to be a part of a flourishing and ambitious company, apply now for this vacancy.

Please submit your application as soon as possible; due to the high volumes of applications we receive, and we reserve the right to close any adverts before the closing date once we have received sufficient applications.

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

Interested applicants for the Customer Service Administrator position should click the apply button below. For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory Distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We'll be in touch if we need you.

*Subject to terms and conditions

The Gregory Group require all applicants to be eligible to work in the UK with no restrictions, as we are unable to offer sponsorship/work visas. You will be required to provide proof of Right to Work at interview stage.

For any queries in relation to the vacancy please contact our Recruitment Team on . Please take into account that our Recruitment Team work Monday to Friday 08:30hrs - 17:00hrs, so we will get back to you as soon as we can.

External Website Applications: You will be redirected to the Gregory distribution Website where you can apply for this vacancy. You will be asked to complete a short application form and will receive email confirmation when it has been submitted.

Note to recruitment agencies: We prefer to recruit direct, but we do have a Preferred Supplier List for when we need a helping hand. We'll be in touch if we need you.

*Subject to terms and conditions

A client within the Public Sector based in Greater Manchester is currently recruiting for Building Inspector to join their team as soon as possible. The client is offering a full time, contract position on an ongoing basis with the ideal candidate having experience of working within a local authority.

The Role

Key purpose of the role is to undertake a varied workload of plan assessments, site inspections, investigating reports of dangerous buildings and other related Building Control activities.

Key responsibilities will include but not be limited to:

• Manage a portfolio of construction development sites, including non-domestic low risk schemes (including new applications).
• Providing accurate information, advice, and professional support to businesses and/or individuals, in accordance with the inspection framework.
• Liaising and/or consulting external agencies, stakeholders, statutory undertakers and members of the public as necessary to ensure a seamless approach to the provision of guidance and service delivery
• Positively contribute to a strong, efficient, and effective performance culture with a focus on service excellence.

The Candidate

To be considered for this role you will require to hold a Registered Building Inspector status at either Class 2a (Domestic); 2b (General) or 3 (Specialist).

It will be essential to be in experiences in the below:

• considerable experience in Building Control, either in the public or private sector, and understand the main duties required of a Registered Building Inspector.
• possess a comprehensive understanding of the key legislation related to Building Control, including the Building Act, the Building Safety Act, the Building Regulations, etc.
• willingness to work as part of a professional, forward-thinking team, who work together to carry out the objectives of the Building Control section.

The client is looking to move quickly with this role and as such are offering between £35 p/h - £65 p/h Umbrella Ltd. (approx. £30 p/h - £50 p/h PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Customer Service Advisor
Manchester, Trafford Park (On-site)
Monday-Friday 9am-5pm
£24000

Who are they:
My client are a leading large format print manufacturer based in Manchester, and we are the market leader in print solutions and invest in the most advanced print technology and display applications to provide the best quality for our clients.

They are very excited to announce that they are on the hunt for a new team member. Due to our continued growth, they are looking for a Customer Service Liaison to join their team. You will be the 'voice' of all incoming calls and will champion the role as our very own Brand Ambassador.

Responsibilities:
* Answering incoming phone calls.
* Attending to queries from new and existing clients.
* Directing calls as required and taking messages.
* Assisting with POD's as and when necessary.
* Checking on production updates.
* Administrative duties, as and when required, to support the customer services team.

Skills required:
* Strong written and verbal communication skills.
* Customer service.
* Multitasking and prioritising.
* Dependability.
* Familiarity with Microsoft Office.
* Problem-solving.
* Ability to work under pressure.
* Attention to detail.
* Representing the business with a positive attitude and professional appearance

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.