Total 116 customer service job vacancies in royston hertfordshire sg8 5he

I am currently looking for an enthusiastic and committed Customer Services Advisor on behalf of my client in Borehamwood.

This role is a full time temporary role (36 hours per week) for around 3 months paying £14.00 per hour. My client is flexible on start and finish times within business hours.

The main duties of this role will be answering calls and emails form the public in a professional and timely manner.

You will need to follow enquiries through to completion wherever possible and delivering the service to the best possible standards of customer care.

Undertake any follow-up administrative work associated with the operation of the Customer Service Centre.

To make sure all customers are dealt with quickly and effectively, working to response targets and the standards of customer care specified in the Customer Service Strategy and advising of any proposed follow-up action and timescales.

Update Customer Service Centre information systems as required.

If you interested in this role please apply straight away as this will be an immediate start

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Your new company
My client is seeking a dynamic and proactive individual with a can - do attitude to join their team as a customer service administrator.

The primary goal of this role is to ensure the continuity of customer care and support for the organisation's customer and client base. You will be assisting the service team and manager with overseeing administrative support, engineering staff and other business areas to maintain high standards of customer care.

Your new role
Schedule engineers effectively and timely
First line of communication for all customers, ensuring customer support levels meet agreed contract standards
Escalate customer complaints as needed
Log reactive calls and coordinate engineer's jobs daily
Monitor engineer attendance
Ensure all calls are handled quickly and efficiently


What you'll need to succeed
Scheduling / Planning experience is desirable or experience within a similar role.
Experience working in customer care / Helpdesk
Experience working with MS Office packages
Experience of handling purchase orders
Ability to prioritise tasks and work under pressure
Strong communication and written skills
Good numerical skills
Ability to work as part of a team

What you'll get in return
Free parking on-site
Annual bonus
20 days holiday plus BH - Holiday increases with years of service
Staff lunches on a Friday

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We're recruiting for an experienced Service Manager for a supported living service in Radlett, Hertfordshire. This pivotal role involves leading a team supporting individuals with learning disabilities and complex needs, ensuring high standards of care, and managing the transition from inpatient care to a supported living model.
Key Responsibilities:

• Lead and manage a team in a medium to large supported living setting.
• Oversee the transition process for individuals with complex needs.
• Ensure compliance with legal frameworks (e.g., DoLS).
• Manage budgets and maintain financial viability.
• Provide practice leadership to develop and align best practices within the team.
• Be part of an on-call rota.

What we're looking for:

• Experience managing supported living or residential services.
• A background in supporting individuals with learning disabilities and complex needs.
• Strong leadership, coaching, and team development skills.
• Knowledge of relevant legal frameworks (e.g., DoLS, best interest requirements).
• NVQ Level 3 or QCF Level 5 (or willingness to obtain).
• Full UK driving licence.

Benefits include:

• £37,080 per annum.
• High-quality training and career development.
• Flexible working hours.
• Up to 28 days annual leave (pro-rata).
• Contributory pension scheme.
• Health portal access & employee support.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Advisor
Location: Borehamwood
Hours - Monday - Friday, 8 am - 6 pm, 1 in 3 Saturdays, 8.30 am - 1 pm
Salary: Up to £30,000 + Uncapped Bonus
Ref: OC19026

We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Borehamwood. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

Benefits
* Company Pension
* Performance Bonus
* Company Benefits Scheme
* Long Service Holiday Reward
* Enhanced Maternity Policy
* Share Save Options
* Your Birthday Off

Service Advisor Responsibilities:
* Ensure the highest levels of customer service and satisfaction
* Ensure all customer enquiries are answered promptly and professionally
* Provide advice and support to customers regarding their vehicle
* Ensure all paperwork is completed accurately and efficiently
* Liaise with the workshop to ensure customer requirements are met
* Maintain a high standard of housekeeping
* Ensure all company processes and procedures are adhered to

Service Advisor Skills:
* Excellent customer service skills
* Good communication and interpersonal skills
* Good administration skills
* Ability to work well under pressure
* Good time management
* Ability to use Microsoft Office Suite and other computer systems

Consultant - Yvonne Martin - Octane Recruitment
INDAS
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

We are currently working with a fantastic client, looking for agents to support their customers with a wide range of different enquiries via webchat.

This is a fixed term contract until the end of April 2025

Pay Rate - £12.31 per hour

Role is on site at the office in Watford

Ideal candidates will have a passion for customer service and excellent communication skills. It is a fast-paced environment where you will be expected to respond to up to 3 live chats whilst navigating multiple computer systems at once.

Excellent spelling, grammar and typing speed are needed, however you don't need to have experience in this type of environment, just have a strong desire to provide a consistent outstanding service whilst dealing with customers.

Full training will be provided.

37.5 hours per week on a shift rota basis between the hours of 8 am and 8pm, Monday to Sunday.


Please note acceptance onto the role is subject to a clear DBS and Credit Check.

Please apply with your most up-to-date CV, ensuring any gaps in employment during the last 3 years are accounted for.

If suitable, a member of the team will contact you for a short telephone screening, computer skills test and then look to invite you to a face to face interview with the hiring manager.

Brook Street NMR is acting as an Employment Business in relation to this vacancy.

Service Advisor - Bishops Stortford

Salary: £30,000 plus Bonus OTE £36,000

Hours: Monday-Friday 08:00-17:00. 1 in 3 Saturday 8-12 to start moving to 1 in 4 days.

Ref:OC18785

We have a new vacancy for a customer service advisor looking for a new challenge, entering the motor world my client's main dealership in Bishop Stortford, who are looking for a confident individual with transferable skills, to work along side a vibrant team of service advisors in Bishops Stortford. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge!

Excellent opportunities for progression, development, and high earning potential!

Benefits:

• Employee purchase scheme
• Refer a Friend Scheme you could get up to £1000
• Discount voucher store
• Enhanced maternity, paternity and adoption leave
• Life assurance x2 basic salary
• Eye Care
• Discounts with selected mobile phone providers
• Smart Health
• Mental health support
• Travel insurance
• Discount at UK Premium Gyms
• Pay day advances up to 10%
• Critical illness cover up to 50% salary for 2 months

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled
• Confident with using Computer systems
• Dealing with telephone calls and booking systems

Service Advisor Requirements

• Minimum 2 year's customer Facing service experience.
• Full UK Driving License.

All applicants for this Service Advisor role are treated with 100% confidentiality.

Consultant: Billy olivier

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Service Admin- Motor Trade- Bishops Stortford
Salary: £27,000 to £30,000
Working hours: Monday to Friday - 8-6, 1 in 4 Saturdays

We have a new vacancy for a customer service admin looking for a new challenge, entering the motor world my client's main dealership in Bishop Stortford, who are looking for a confident individual with transferable skills, to work along side a vibrant team in Bishops Stortford. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge!

Excellent opportunities for progression, development, and high earning potential!

Benefits:

• Employee purchase scheme
• Refer a Friend Scheme you could get up to £1000
• Discount voucher store
• Enhanced maternity, paternity and adoption leave
• Life assurance x2 basic salary
• Eye Care
• Discounts with selected mobile phone providers
• Smart Health
• Mental health support
• Travel insurance
• Discount at UK Premium Gyms
• Pay day advances up to 10%
• Critical illness cover up to 50% salary for 2 months

Requirements:

• 2 years experience in the trade
• Commercial experience beneficial
• Full driving licence

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Billy Olivier

Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

The role of Sector Safeguarding Lead will be part of the trust safeguarding team, working collaboratively across the trust to ensure that our statutory, regulatory, and mandatory frameworks and guidance relating to safeguarding are met. The role holder will have experience in and be a specialist for one of the following areas: children & young people, adults and education & training.
You will be the subject matter expert, working to support the sector team with all aspects of safeguarding.

This vacancy is to support across Cambridgeshire

The post holder will work collaboratively across the safeguarding team and will work on shared workstreams across the safeguarding portfolio, along with holding responsibility for specific workstreams. The post holder will work to provide specialist support to staff, monitoring and reviewing referrals and responding to requests for information from internal/external partners.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Tuesday 3 Dec 2024

Looking for your next role? Why not take a look at our exciting Scheduling Coordinator role?

Come join our fantastic and dynamic new centralised scheduling team within the Planning and Resourcing Department, where your skills and contributions will be valued and make a meaningful impact!

The post holder will be responsible for the daily running of the scheduling function and supporting staff with resource planning as well as supporting with the workforce planning process.

Please note that the Scheduling department’s hours of operation is between 0600 and 2200, and successful post holders appointed will berequired to work REMOTELY and undertake evening and WEEKEND working on a shift rota. Unsocial hours payment, where applicable, will be made in line with Agenda for Change, section 2 – use this link for more information on unsocial hours payments: Unsocial hours payments | NHS Employers

The post holder will be responsible for the smooth day to day running of the Scheduling function, ensuring the most cost effective and efficient use of resource supply to meet demand. Use and maintain the workforce management system to enable the department to meet its goals and objectives. Provide data entry, telephone and email support, guidance, assistance and support to managers and staff in matters relating to resource planning.The post holder will ensure the service has the right staff, both internal and external, with the right skills in the right place to meet patient demand and deliver Key Performance Indicators (KPIs) at all times. They will need to support the workforce planning process effectively.

Deal promptly, efficiently,and professionally with calls and emails from staff dealing with queries, absence, annual leave, relief shifts etc and deal with these proactively to meet KPIs and provide a good service. Respond to ad hoc enquiries from all levels of staff.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.








This advert closes on Thursday 21 Nov 2024

Job Description




We currently have a great opportunity with a Housing organisation for a Complaints Resolutions Assistant role on a full-time fixed-term contract basis for 3-6 months. This is an office-based role located in Hertfordshire, requiring the successful candidate to work 5 days a week in the office.




Job Title: Complaints Resolutions Assistant

Salary: £25,300-£30,000 per annum

Contract: Fixed-Term Contract (3-6 months)

Working Hours: 37 hours per week

Location: Hertfordshire (Office-based - 5 days a week)




Responsibilities of Complaints Resolutions Assistant:




- Deliver exceptional customer service across the Operations Directorate, championing customer care and serving as a customer ambassador.

- Maintain proactive communication with customers about service failures, communal defects, and rectification timelines through various channels (phone, email, social media, etc.).

- Log and monitor all feedback in the housing management system, ensuring complaints are handled within the timelines outlined in policies and procedures.

- Promote online tenancy services to customers and respond to queries regarding improvement works, adaptations, repairs, and other housing-related requests.

- Address complex issues related to dampness, adaptations, and repairs, keeping customers informed throughout the process.

- Collaborate with planners to arrange repair works, raise work orders, and work with the Gateway Membership Team to enhance service delivery.

- Conduct resident profiling surveys to maintain up-to-date data.

- Provide administrative support to the Operations team as needed.




Requirements for Complaints Resolutions Assistant:




Essential:

- Full Driver's License and access to a car.

- Basic DBS check.

- Experience in a customer-focused environment, with a strong record of providing quality customer care.

- Proven ability to manage complaints effectively, achieving positive resolutions.

- Strong written and verbal communication skills, with excellent interpersonal abilities.

- Ability to work under pressure, balance customer needs with legal requirements, and maintain a professional approach at all times.

- Proficiency in IT systems, particularly Word and Excel.

- Ability to manage and prioritize tasks to meet deadlines and handle conflicting demands.

- Flexibility to work outside standard office hours if needed.




Desirable:

- NVQ in Customer Care.

- Experience in social housing.

- Basic knowledge of housing issues, including disrepair, gas access, dampness, and adaptations.







If you believe you are the right candidate for this role, please reply with your updated CV.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.

Explore our very big world.

We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at Hanbury Manor.

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

The impact you'll make.

Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Service Experts you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

What you'll do

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around, managing the menu, and taking a hands-on approach to work. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

Perks you deserve.

You'll be supported in and out of the workplace through:

• Discounts on hotel rooms, gift shop items, food and beverage
• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team-spirited colleagues
• Meals at work
• Uniform
• 20 days holiday increasing with service plus bank holidays.
• Free gym access

Come and join us today, and become part of the Marriott family.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Proud member of the Disability Confident employer scheme

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.

Explore our very big world.

We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at Hanbury Manor.

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

The impact you'll make.

Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Food & Beverage Service Experts you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

What you'll do

Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around, managing the menu, and taking a hands-on approach to work. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.

Perks you deserve.

You'll be supported in and out of the workplace through:

• Learning and development opportunities
• Recognition programs
• Wellbeing programs
• Encouraging management
• Team-spirited colleagues
• Meals at work
• Uniform

Come and join us today, and become part of the Marriott family.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Proud member of the Disability Confident employer scheme

Our client based in Hertfordshire is currently recruiting for a Structural Engineer to join their team as soon as possible.

This is a full time, permanent role offering hybrid working from their office in Hertfordshire, the ideal candidate must have 3+ years working on residential projects.

The purpose of the role is to be responsible for the successful technical and commercial execution of project work, including managing personnel and resources. Senior Engineers will be technically competent and be good communicators, able to develop relationships with clients and fellow professionals.

Essential Duties and Responsibilities:

• Undertaking more complex analysis and design calculations
• Provide guidance to other engineers and technicians
• Checking work of other engineers and technicians
• Understanding and implementing business management systems
• Assistance with the preparation of fee bids
• Management of projects including invoicing
• Assisting with training and appraisal of technical staff
• Assisting with management of staff

Requirements:

• A degree in Civil or Structural Engineering, or alternative equivalent practical experience
• Chartered or Incorporated Engineer, Member of IStructE, ICE or other relevant institution
• Knowledge of relevant discipline and applicable standards
• Proven ability in engineering design & reporting
• Commercially aware

If interested, our client is looking to move quickly and are therefore offering between £44,000 - £58,000 per annum for the role. If you would like more information, please feel free to get in touch on 01772208967 or via email at james.glover@servicecare.org.uk

Customer Lifecycle Marketing Automation Manager
Hemel Hempstead (Hybrid) – (50% of week in office)
Annual salary + bonus and benefits

Be part of the CLM transformation at Haven! We’re looking for a technical specialist to take on a brand new role that will drive automation and incremental revenue and an enhanced customer experience. Automation and personalisation are key pillars of our new Customer Lifecycle Marketing proposition, you will drive building sophisticated customer journeys

The Customer Lifecycle Marketing Automation Manager will oversee customer communication journeys, automation (email, SMS, App Push, Outbound Calling), and dynamic elements in our new Email Service Provider (Bloomreach). This role demands technical expertise, project management proficiency, and CRM best practice knowledge. Leading the CLM's technical aspect, you'll be instrumental in building the new CRM journeys.

Your Opportunity:
To learn, develop and become an expert in a key area of the business by:
- Developing and building our new Bloomreach environment
- Leading the build & development of visually appealing and responsive marketing emails, SMS, App Push campaigns, including implementing dynamic elements
- Acting as the technical lead on CRM automation across workflows, process, campaigns, cart abandonment etc
- Owning the testing and optimisation process, including QA
- Leading on email campaign performance and analytics/tracking

What we’d like you to bring:
- Proven experience in the technical elements of CRM – building and deploying emails
- Experience of implementing advanced email automation workflows based on customer behaviour and preferences
- Deep understanding of email service provider platform management and operations
- Experience of building emails using some or all of the following: HTML, CSS, PHP, AMP Script
- Demonstrated experience of building personalised communications within an ESP

What’s In It For You?
- Holiday allowance that rises with service, plus a ‘Holiday Buy Scheme’
- Annual bonus
- 20% discount on both Haven and Warner Hotels holiday for you, family and friends
- Comprehensive wellbeing support
- Access to the Bourne Leisure corporate box at the O2 Arena ,London
- Exclusive discounts with corporate partners
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

Who are we?
We’re part of an award-winning Bourne Leisure family, which includes Haven & Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What’s it like to work with us?
Working with us is ultimately defined by our exceptional people and teams. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.
We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?
The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. If you require any support or reasonable adjustments to help you perform at your best during this process, please let us know.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at resourcingteam@bourne-leisure.co.uk.

Service Advisor
Location: Borehamwood
Hours - Monday - Friday, 8 am - 6 pm, 1 in 3 Saturdays, 8.30 am - 1 pm
Salary: Up to £30,000 + Uncapped Bonus
Ref: OC19026

We are looking for an experienced Service Advisor to join the team of a successful motor dealership in Borehamwood. The successful candidate will be responsible for ensuring the highest levels of customer service and satisfaction, as well as providing professional advice and support.

Benefits
* Company Pension
* Performance Bonus
* Company Benefits Scheme
* Long Service Holiday Reward
* Enhanced Maternity Policy
* Share Save Options
* Your Birthday Off

Service Advisor Responsibilities:
* Ensure the highest levels of customer service and satisfaction
* Ensure all customer enquiries are answered promptly and professionally
* Provide advice and support to customers regarding their vehicle
* Ensure all paperwork is completed accurately and efficiently
* Liaise with the workshop to ensure customer requirements are met
* Maintain a high standard of housekeeping
* Ensure all company processes and procedures are adhered to

Service Advisor Skills:
* Excellent customer service skills
* Good communication and interpersonal skills
* Good administration skills
* Ability to work well under pressure
* Good time management
* Ability to use Microsoft Office Suite and other computer systems

Consultant - Yvonne Martin - Octane Recruitment
INDAS
Service advisor

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers
Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.