Total 145 customer service job vacancies in fort washington medical center

As part of a team, support the Customer Service Team Leader in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner.


1. Answering the telephone and inputting any relevant information from the telephone call into the database on the computer.
2. Develop strong relationships with the Wheelchair service team.
3. Update computer records for reconditioned wheelchairs.
4. Raising job cards on the computer system and ensuring all details are correct and ready for the engineer to carry out the visit to the service user.
5. Contact service users to arrange visits by the engineer for repairs, collections and deliveries.
6. Filing of all relevant paperwork and job cards, setting up and maintenance of filing systems as and when required.
7. Ensure any PPE supplied for use in carrying out your duties is used as instructed.
8. Maintain a professional customer service attitude when dealing with all service users and other agencies.
9. Import and export data from Wheelchair service onto Ross care database.
10. Observe all regulations covering the confidentiality of the service user information accessed in undertaking the role.
11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.


1. Computer literate
2. Good communication, verbal and written
3. Experience of invoicing and accounts procedures
4. Experience of working within a service provider industry
5. Flexible approach to working conditions and working environment change
6. Self-motivated and enthusiastic worker






During the course of the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.


This role involves contact with vulnerable people and access to their records and therefore it will be necessary for the company to obtain a satisfactory CRB check on all staff employed in this role.


Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.

• Assist in conducting studies of costs, benefits and detailed capabilities of computer hardware or software
• Investigate equipment failures and malfunctions for immediate repair or correction.
• Diagnose hardware and software issues.
• Provides technical advice on the automated backup system solutions.
• Determine, establish, and maintain an IT equipment repair inventory.
• Provide maintenance and repair support for acquiring, installing, and operating microcomputers, peripheral equipment and associated software.

Starting at $73,286 Per Year (GS 11)

• Assist customers in configuring standard and unique software packages.
• Investigate equipment failures and malfunctions for immediate repair or correction.
• Determine, establish, and maintain an IT equipment repair inventory.
• Diagnose hardware and software issues.
• Provide maintenance and repair support for acquiring, installing, and operating microcomputers, peripheral equipment and associated software.

Starting at $73,286 Per Year (GS 11)

1. Berkomunikasi dengan pelanggan
2. Mendata keluhan pelanggan terkait kendaraan yang akan di servis
3. Membuat estimasi kebutuhan perbaikan kendaraan dan biaya
4. Memastikan pengerjaan kendaraan selesai sesuai kebutuhan dan work order
5. Follow up pelanggan untuk servis rutin dan setelah servis rutin
6. Input pendapatan after sales
7. Input pengeluaran suku cadang

Job Purpose
To enable the Company to achieve the agreed contractual standard of service required by completing initial training in the workshop reconditioning wheelchairs to gain essential product knowledge. On completion of initial training this will enable you to work out in the field delivering, collecting, repairing and servicing wheelchairs. The expectation is that once fully trained the majority of jobs will be completed on a first-time fix basis. Initially the workload will consist of manual wheelchairs but as more experience is gained and with further workshop training electric wheelchairs will also be included into your work schedule.

Key Responsibilities
1. Delivering and collecting wheelchairs to and from service user’s homes and NHS departments, ensuring at all times that the Company Infection Control Policy is followed.
2. Servicing and repairing wheelchairs in the field with the aim of achieving a first time fix whenever possible.
3. Ensure all paperwork relating to each job is read carefully and completed with all the necessary information regarding parts used and action taken written onto the job card to enable the administration team to accurately update the data base.
4. Ensure any PPE supplied for use in carrying out your duties is used as instructed.
5. Observe all regulations covering the driving and use of the Company vehicle on the public highway and be aware of employee responsibility under the Health & Safety at Work Act.
6. Keep the vehicle you use in a tidy state and ensure stocks of all necessary parts are replenished each day.
7. ensure the vehicle safety check and the van check sheet are done each week
8. Maintain a professional customer service attitude and always use discretion when dealing with all service users and other agencies, always wear your uniform and identification badge, and ensure the uniform is kept clean and laundered at all times.
9. Prioritise and organise your workload, referring to Line Manager as and when appropriate
10. Be responsible for the maintenance and safe keeping of all tools and equipment provided by the Company as outlined in the Company handbook.
11. Agree to undertake all training offered that is necessary to maintain the skills required for this role.

Skills and Qualifications
1. Full UK driving licence
2. Successful enhanced CRB check
3. General workshop knowledge
4. Basic mechanical knowledge
5. Basic electrical knowledge including 12v/24v D.C. systems
6. Able to move and handle loads and equipment safely
7. Experience of face to face customer contact.
8. Previous delivery driver experience
9. An awareness and understanding of people with disabilities
10. Flexible approach to working conditions and working environment change.
12. Ability to use own initiative within set boundaries of the role.
11. Ability to use a mobile phone to relay photographs
12. Good written and verbal communication skills.
13. Ability to relay clear instructions to clients.

Physical demands of the job
1. Moving and handling of equipment and accessories following handling guidelines
2. Standing at a bench to work
3. Kneeling/crouching
4. working in confined workspace if the job necessitates (installing/repairing equipment in small areas)
5. Use of ramps and any other agreed moving equipment.

Most challenging part of the role
1. Flexible working/responsive to changing priorities as set by Line Manager or Customer Service team
2. Committing to being available for short notice overtime necessitated by emergency response requirements
3. Responsibility of out of hour’s duties.

Health and Safety
The post holder is required to take reasonable care for his/her own health and safety and that of other persons who may be affected by his/her acts or omissions. The post holder is also required to co-operate with supervisory and managerial staff to ensure that all relevant statutory regulations, policies, codes of practise and departmental safety procedures are adhered to, and to attend relevant training programmes.

Prevention and Control of Infection
The prevention and control of infection is an integral part of the role of all Ross Care personnel. Staff members, will contribute to the prevention and control of infection through standard infection control practises and compliance with the Company infection control policy


Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.

• Serve as a food service worker performing a variety of non-supervisory duties, where the primary duty is in food service, food preparation and cleaning.
• Clean manual and electrical utensils.
• Make a variety of beverages, fruit and vegetable salads.
• Deliver food carts to the hospital wards for patients.
• Clean and set up dining facility.

Starting at $18.99 Per Hour (WG 2)

On this page you will find a Role Profile which provides information about the hospital and full details about the role. We recommend that you review this and refer to it as you complete your application. Please include how you will meet the Trust Values Compassion, Excellence and Collaboration. If you would like more information about the role or working at Royal Papworth Hospital, please get in touch with the contact for this role.

• Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level assisting Commanders with assessing, tailoring and prioritizing ACS service delivery in support of local military and Family needs.
• Provide ACS services designed to maximize Soldier, Retiree, Family, Survivor and Civilian adaptability, promote self-reliance, and Readiness.
• Provides comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, and transition services.
• Develops, implements and manages installation ACS services, establishing goals, objectives and procedures IAW applicable State, DoD, DA and other federal guidance, regulations and laws.
• Mentors ACS staff through interaction, consultation, training and career guidance.
• Consults with on and off site community leadership officials on Soldier and Family Readiness services and related issues.
• Maintains close liaison with on and off post agencies, establishments, advisory councils and special emphasis groups.
• Designs and establishes marketing and public relations strategies to ensure target populations are informed of services and activities.
• Serves as unit service coordinator, providing services to a designated military unit.

Starting at $72,553 Per Year (GS 11)

We are looking for a Food Service Manager for The Highland Soap Visitor Centre & Larder Caf in Fort William. This is a new position in the company, designed to strengthen the management team. Salary will be dependent on experience but will be respectable.

The Highland Soap Visitor Centre & Larder Cafe has been a fantastic success since we opened it in December 2020. We have a large shop, which has recently doubled in size with room to double again. Our cafe has 110 covers and an outdoor events space - and all set in 6 acres of grounds with views over Ben Nevis in what is undoubtably the area’s best located tourist destination.

We are a friendly, locally-owned business with a good local reputation and a strong tourist trade. We make good quality food out of local ingredients and are increasingly becoming known nationally as a wonderful day out for a family. Opening hours are mostly 9am-5pm, 7 days though we have an ambition to do evenings in the summer. Operationally, the site is running smoothly with a strong team.

This is an exciting opportunity to run the cafe and manage a friendly hardworking team.

We are looking for someone experienced in running a busy restaurant or hotel and managing staff. Applicants should have experience in rota planning, interviewing potential new team members and operating within a budget. This role will report into our General Manager and will require working closely with our Head Chef.

If you are a proven manager with strong leadership skills looking or a new challenge, sociable hours and are passionate about delivering excellent service within the catering sector, we would love to hear from you.

• Provides strategic leadership and operational direction to a professional team of direct-hire and contractor staff.
• Formulates and develops short-term and long-range strategic and financial plans and justifications for programs, budgets, staffing, and related projects for the Division.
• Plans, organizes, and manages the development and delivery of a broad range of problem resolution and technical support services.
• Synthesizes and analyzes available information; recognizes patterns or trends and draws reasoned conclusions from data.
• Manages a variety of customer services and experiences such as walk-in expert support at DT's multiple IT Marts, Bureau VIP customers, domestic equipment refresh upgrades and IT office equipment relocations, and onsite Tier 2 deskside support.

Starting at $163,964 Per Year (GS 15)

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

VA offers a comprehensive total rewards package: VA Nurse Total Rewards

Duties of the RN Assistant Chief of SPS include, but are not limited to:

• Assesses, plans, implements, and evaluates outcomes in the SPS program.
• Assumes responsibility for the coordination of sterile processing service focused on high level disinfection, sterilization, sterile storage, infection control and prevention, staff education, self-management, and customer satisfaction throughout the continuum of care.
• Ensures that all applicable VHA policies and guidelines are followed and that the American Association of Medical Instrumentation (AAMI) guidelines are followed per VHA Directive 1116(2).
• Executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of SPS processes.
• Demonstrates performance and leadership that is broad enough to impact the entire SPS department.
• Provides leadership for critical and semi-critical RMD, including sterile storage, reprocessing, standard operating procedures (SOP), competency assessment, selection, operation, and maintenance of reprocessing equipment, staff education program for RMD¿s a ad quality management of SPS.
• Assists Chief of SPS with assessing, monitoring, developing, and implementing corrective action plans for instrument processing, decontamination, sterilization, storage, biological monitoring, and high-level disinfection monitoring through an SPS Quality Management system.
• Assists with oversight and availability for consultation of non-critical RMD.
• Assesses the environment, analyzes trends, transmits data, communicates ideas, develops and implements policies, initiates programs and systems, and collaborates in the management of resources.
• Collaborates with the Chief of SPS about evidence-based practice (EBP) infection control relating to sterile processing standards. Specific activities include but are not limited to education program development, evaluating concepts and project development, mentoring staff and medical providers in sterile processing principles and in the implementation of projects, data collection techniques, statistical analysis, and developing evidence based clinical guidelines and protocols.

This position potentially requires:

• Flexibility in schedule and assignments
• Ability to ambulate and stand for long periods of time
• Donning and doffing of PPE
• Driving to community- based outpatient clinics (CBOCs).

Pay: Competitive salary, regular salary increases, potential for performance awards
Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory

Work Schedule: Monday - Friday 0900-1730
Telework: ADHOC-May be authorize (Employee who Telework on an occasional, episodic, or short-term, and have completed required telework training and telework agreement).
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $64,612 Per Year (VN 00)

Join our team in Lochaber (Fort William) and make a difference every day!

Are you looking for a fulfilling role that makes a positive impact in your local community? At Carr Gomm, we are offering a unique opportunity to become a part time Support Practitioner in our Home Respite service and make a real impact in the lives of both carers and their loved ones.

About Us:

Carr Gomm is a leading social care and community development charity. Our service in Lochaber (Fort William) provides respite breaks to people with caring responsibilities. We believe in the power of person-centred support and the importance of ensuring that carers have the chance to take a break when needed. Our support helps to keep people in their own homes, surrounded by familiarity and comfort.

The Role:

As a part time or relief Support Practitioner, you’ll be the helping hand that carers rely on. Your role involves providing respite care, allowing carers the well-deserved break they need. With an impressive rating from the Care Inspectorate, we are dedicated to upholding the highest standards of care and support. We strive for excellence in everything that we do, and our Support Practitioners play a vital role in maintaining these high standards. We value flexibility, and our support visits can be tailored to work around your other commitments, whether it’s childcare, studies, or other responsibilities.

Who We’re Looking For:

We are looking for caring individuals who have a genuine passion for making a positive impact in their community.

You do not need professional experience to join us. We provide comprehensive induction training to all new team members.

Why Join Carr Gomm:

You’ll be part of a supportive team in Lochaber (Fort William) that values your contributions and helps you grow in your role. Our benefits include:

35 days’ holiday per year, increasing to 40 days with length of service
Enhanced maternity, paternity, adoption, and sick leave
Recommend a Friend Scheme (T&Cs apply)
Fully funded SVQ qualification with support from a dedicated team (T&C’s Apply)
Enhanced maternity, paternity, adoption, and sick leave
A Defined Contribution pension scheme, with incremental employer contributions
Membership to Lifeworks; employee well-being and perks platform. Access to the Carr Gomm App, which includes online access to physiotherapy, personal training and counselling
Membership of a credit union
Cycle to work scheme and more!

Apply Today:

Applying to join our team as a Support Practitioner is quick and straightforward. Our online application processes typically take 10-15 minutes to complete. We will ask for some essential details, including information on your previous employment, SSSC (Scottish Social Services Council) registration and PVG (membership).

We welcome applications from any candidates already eligible to work in the UK or those that can apply for a visa granting permission to work in the UK (e.g. dependent visas, ancestry etc.) that do not require sponsorship from Carr Gomm. You will be asked to share proof of this prior to receiving any offer of employment. It is currently our policy not to offer sponsorship for prospective candidates.

• Assists primary instructors to plan, organize and conduct limited instruction.
• Functions as principal coordinator among Career Technical Training (CTT), academic, and residential-living areas regarding new student activities.
• Counsel, motivate, guide and assist students in goal setting, and resolving issues.
• Provides instruction, tutors, directs, guides, monitors, and supervises students.

Starting at $44,253 Per Year (GS 6-7)

As the Chief Procurement Officer (CPO), you will oversee, manage, and develop policies and procedures involving the procurement of supplies, construction, and services required to manage the overall operational efficiency within the Secret Service. As the agency authority on procurement and contracting matters, you will be responsible for the acquisition of all goods and services for the protective, investigative, and administrative mission of the Secret Service.

As a key executive advisor, you will inform the Chief Management Officer and the Chief Operating Officer on the interpretation of contracting laws, principles, and regulations to generate new procurement concepts or make recommendations regarding procurement matters impacting the Secret Service.

The primary duties include, but are not limited to, the following:

• Acquires commercial items, classified/sensitive intelligence technology, protective countermeasures, major nationwide telecommunication network systems, complex and diversified information technology systems and services, major system acquisitions for highly sensitive investigation and protection equipment, and state-of-the-art electronic and security systems. Products and services procured are unique, time sensitive, high dollar value and critical to the mission of the Secret Service.
• Plans, directs, and oversees a worldwide centralized procurement program through several subordinate supervisors who directly supervise contract and procurement specialists, automation specialists, and administrative/support personnel in procuring equipment, supplies, and services for the Secret Service.
• Refines procurement policies used in the acquisition of goods and services to enhance operational efficiency; develops and implements new procedures and processes to streamline and improve operations.
• Develops and maintains liaison with officials from other Federal agencies as well as state and local agencies, the private sector, administrators of other related programs and professional associations, and the Office of Management and Budget (OMB).
• Keeps abreast of newly proposed or enacted legislation impacting procurement programs, program innovations at the Federal, state, and local levels, and in the private sector. Provides authoritative interpretations, instructions, and guidance relative to all phases of procurement management. Provides information and guidance at meetings with senior officials of the Secret Service.

Starting at $147,649 Per Year (ES 00)

WHAT IS THE LARGE BUSINESS AND INTERNATIONALDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Large Business and International Office of Program and Business Solutions/Office of Communication

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

Starting at $139,395 Per Year (IR 4)