Total 49 customer service job vacancies in brighton sxe bn1

Morgan Hunt's Social Care team are proud to be working exclusively with Mind in Brighton and Hove on their search for a Service Manager (Advocacy)

As Service Manager, you will be responsible for managing a team of project staff to provide high quality mental health services.

Founded in 1971, Mind in Brighton and Hove are a trusted provider of mental health services in the city and across Sussex. Committed to challenging inequality, discrimination and stigma, particularly in relation to minority and socially excluded groups, Mind in Brighton and Hove believe in equal opportunity.

Providing advice and information, advocacy and support services, the Advocacy Service is an integral part of the charities mission to empower those struggling with mental health to live a full life and be empowered to do so.

Some of the main duties include:

• Ensuring all services are client focused and promote service user involvement
• Ensure all services are of high quality and represent best practice
• Ensure all services are delivered in accordance with contract requirements
• Undertaking effective line management including regular supervision and annual appraisal
• Responsible for improvement and development of services, in line with service user's needs
• Developing and maintaining effective professional relationships with staff, volunteers, trustees, partners organisations and more.

We are looking for someone with experience with managing and delivering mental health services, advocacy experience or knowledge would be an added bonus. You should have experience managing staff and volunteers and have experience managing contracts.

We are happy to consider someone at a Team Leader level ready to take a step into management however you must have had experience overseeing paid members of staff.

The role is based in New England Street, Brighton however you will be required to travel around the West Sussex area so a car driver is desirable.

This role is a really exciting chance to be part of an incredible team at Brighton Mind who have grown tremendously over the past few decades.

The role is 4 days a week and the salary £36,561 is pro rata.

To find out plenty more about the position please contact Amara Howe, Mental Health Specialist Recruiter at Morgan Hunt.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Job Title: Gas Service and Breakdown Engineer

Location: West Sussex - BN Postcodes

Salary: £30,000 - £40,000 w/ Van and Fuel Card (OTE £50k+ with overtime & call out)

Job Type: Permanent

Daniel Owen are currently working with a leading Gas company and are seeking a Gas Service and Breakdown Engineer to join them on one of their many contracts.

Gas Service and Breakdown Engineer Role:

• Carrying out day-to-day repairs
• Fault finding
• Completing annual servicing visits
• Meeting first-time fix targets
• Maintaining high-quality standards
• Focusing on customer satisfaction

Gas Service and Breakdown Engineer Requirements:

• ACS Gas Qualifications: CCN1, CENWAT, CPA1, CKR1, HTR1
• Full UK Driving Licence (less than 6 points
• Experience within Social Housing desirable, but not essential

Gas Service and Breakdown Engineer Benefits:

• Company Van and Fuel Card
• 28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)
• Overtime opportunities
• Salary exchange pension
• Employee assistance programme
• Enhanced family leave (dependent on length of service)
• EV car scheme (dependent on length of service)

If this role is of interest to you, please apply.

LON123

Who we are: The Grace Eyre Foundation is a charity based in Brighton & Hove and the wider Sussex community that has been working with people with a Learning Disability and autistic people since 1898. Our mission is to work towards being led by people with Learning Disabilities and autistic people to deliver high-quality housing, support and activities in their local communities. The people we support tell us that they want “good support from kind and friendly people” – so that is what we are looking for!

Introduction to the role: We are recruiting a Service Manager to be part of the Choices team at Grace Eyre. The role is to manage a supported living service for people with learning disabilities and autism.


Brief outline of the role: As Service Manager in a Grace Eyre Supported Living service you will expected to supervise a team of Support Workers and a Team Leader, ensure the quality of the service and ensure the people we support are living their lives in line with the Grace Eyre Charter.


Equity, Diversity and Inclusion: No applicant for employment or employee will be treated less favourably than another on grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage & civil partnership or pregnancy & maternity, and we encourage applications from people with learning disabilities or identify with being on the autistic spectrum/neurodiverse.

Staff benefits include:
• Enhanced holiday entitlement
• One paid celebration day a year
• Cost of living support package such as rental deposit scheme
• Cycle to work scheme
• Generous refer-a-friend scheme
• One paid volunteering day a year
• Enhanced sick pay
• Enhanced employer pension contribution
• Enhanced death in service
• Training and development opportunities
• Flexible working opportunities.

We are also:
• A living wage employer
• Accredited as a Disability Confident Leader
• Accredited as an Investors in People employer

Successful applicants will be required to provide details of 2 referees. One must be your most recent employer, however if you have not undertaken employed work before, a reference from voluntary work, educational facility or personal reference can be accepted. You must also undertake an enhanced DBS Disclosure and provide proof of your right to work in the UK.

Please apply by filling in an application form. You can also apply by completing an accessible application form, downloading this and emailing it to recruitment@grace-eyre.org. Please state clearly which job you are applying for and the location when emailing recruitment.

If you are unable to complete our application form or if you require any additional support or reasonable adjustments, please contact us on the recruitment email above

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Service Engineer

Join us in making a positive impact within the business, with growth being a huge priority for the team!

Where: Brighton

Hours: Full-time with overtime available

Salary: £28,000 - £32,000 plus overtime options

Who can apply: 1 years minimum experience in electrical engineering/mechanical or experience within wastewater/water industry

The Service Engineer is a very responsible customer facing role and requires a great deal of communication and technical ability as well as a sound understanding of customer care and the systems operated by the company to perform the role. The Service Engineer is responsible for the safe and timely delivery of work allocated to them and reporting back as directed by company procedures that work has been completed satisfactorily and to the satisfaction of the customer and the company.

Benefits

- Saturday ( Optional Overtime ) 1.5x
- Sunday x2
- Overnight if required - £35 per night payment is paid ( this is not for food )
- £100 per month attendance bonus for full attendance.
- Up to additional £100 per month on additional sales leads bonus.
- During first 8 weeks they will be required to travel and stay in locations in UK to accommodate training and hotels and food is paid for by the business.
- Company van and Tablet
- Leave: 33 days (including bank hols)
- Pension: 5%
- Kingspan smart save (discounts).

Tasks

- Carry out monthly stock takes on van stock or stock at stored lockups
- Deliver a good customer service at all times, including service plans and upgrade options
- Obtain tasks using PDA Software as provide and trained to use
- Carry out risk assessments on each job as required
- Report and carry out any other requests required of your line manager.


Experience & Qualifications

The successful candidate will be commercially aware and have a strong engineering background.

- Have 1 year minimum experience in electrical/mechanical engineering
- Hold a clean driving license
- IT Literate especially on Microsoft products
- Proven ability to fault finding in multiple different environments

Call Faye on 07754551601 email engineering@everpoolrecruitment.com for more information

Customer Service Team Leader - Brighton & Hove City Council

Location: Bartholomew House & Hove Town Hall

Salary: £16.63ph PAYE

Contract: Temporary, Full time

ASAP Start

Guidant Global have an exciting opportunity for an experienced Customer Service Team Leader to join the Customer Services Team at Brighton & Hove City Council.

Working in liaison with and reporting to the Security & Customer Service Manager, you will be leading and inspiring team members to deliver outstanding service, supporting all council services, external stake holders and customers that rely on Customer Service Centres, Switchboard and Reception Units.

We are looking for a strong, flexible leader, based at two Customer Service Centre sites this is a varied role where you will be line managing 6 customer service team members. To fulfill the Customer Service Team Leader role you will have experience of line managing staff in a customer service setting, conducting 121' and managing PDP's for your team members.

Your role will entail:

• To lead,develop and manage the customer service teams, inspiring a strong, positive and united team spirit, especially during periods of difficulty.
• Coach and mentor each team member in line with each individual's Personal Development Plan (PDP)
• Conduct team's scheduled 121 meetings
• To prepare staff and service for times of change particularly contentious issues and support and lead the team through change
  
• Motivate team to ensure all are engaged to perform in the most effective way

This is a fully on-site based role with no at home working, your time will be split between the two Customer Service Centres to meet business needs.

We are looking for someone with the below skills and experience:

• Good problem solving and analytic skills
• Experience of line managing staff, prioritising workloads and practising time management
  
• Great customer service skills, you will be the first line of enquiry
• Brilliant people skills
• Experience of dealing with difficult members of the public in a customer service environment
• Excellent and confident communication skills dealing with senior managers, the public, stakeholders and other staff
• Experience of working in a local authority environment providing customer services (desirable)

If this sounds like you please apply now!

Guidant Global is acting as an Employment Business in relation to this vacancy.

Funeral Service Crew
£12.40 per hour plus benefits
Part Time 18.75 hours per week, 3 days per week working a variety of shifts Monday to Friday 8am-5pm - as part of this role, you'll also be part of the on call rota
Brighton, East Sussex BN1 4JH


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Customer Assistant | Dan Murphy’s | Share your passion

Looking for an adventure? You’ll fit right in at Dan’s! As one of our spirited Customer Assistants, you’ll leave your mark on our customers, team and local community. With over 270 stores and 6500+ team members, we’re on a mission to share our passion for drinks and great times, just like our founder Daniel Francis Murphy did.

The ROLE:

• Leave your mark on our customers by providing memorable in store experiences which are centered around product discovery
• Increase your daily step count while stocking our shelves with the products that Dan’s is famous for
• Discover ways that you can bring our products to life through storytelling
• Adhere to responsible service of alcohol guidelines
• Importantly, be your authentic self.  Diversity is what makes our culture here at Dan’s

The YOU:

• YOU are passionate about people and creating memorable customer experiences
• YOU have the ability to work autonomously and in a team
• YOU have good availability to work across key customer hours
• YOU have a thirst for knowledge and feel excited to discover something new every day
• YOU want to join a business where you can dream big about your future and reach your potential

How we take care of our PEOPLE:

An exclusive discount card for Dan Murphy’s, BWS and other Endeavour Group brands including ALH pubs not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support, our Employee Assistance Program that offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. Grow your career within Dan Murphy’s and the wider Endeavour Group network.

If drinks excite you - and you’re close-enough on the requirements, we’d love to hear from you!

Candidates will be required to complete a functional screening assessment as part of the recruitment process.

We are together creators
We’re big, but part of something much bigger. Dan Murphy’s is one of a number of brilliant retail businesses like BWS, ALH Hotels, Pinnacle Drinks within the Endeavour Group. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about having a good time - creating a safe, inclusive and fun place to work. We’re all about creating a more sociable future - for our customers and each other.

#WeAreTogetherCreators #ComeAsYouAre #FeelTheEnergy #DreamBig #LeaveYourMark #DanMurphys #DrinkBetter #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

JOB TITLE: Customer Support

SALARY: £23,500

LOCATION(S): Brighton and covering our friendly Hove branch
HOURS: 35 hours a week, including Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.
  
  

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

To be successful in this role, you will need: Professional qualification such as a degree or equivalent in Occupational Therapy Current registration with the HCPC Evidence of relevant postgraduate courses / CPD and reflective practice relevant to clinical speciality Substantial relevant post-qualification experience covering a broad range Experience working within a relevant specialist area Experience in interdisciplinary working Experience of supervising junior staff, assistants and students Experience in independently managing a clinical caseload Experience in contributing to audit and evaluation within a clinical governance framework Experience in a range of caseload management and prioritisation systems Experience within specialism underpinned by theory and specific therapeutic knowledge Experience in using assessment tools relevant to the client group To be able to demonstrate competency in a range of clinical skills Please see the attached supporting documents for a detailed job description and main responsibilities.

Comfortable in providing support for young people experiencing a mental health crisis. Experienced in working with young people with mental health needs Able to travel across Brighton & Hove as needed MAIN DUTIES To work with other members of the Brighton & Hove Duty and Liaison team to support children and young people experiencing a mental health crisis and their families/carers. Supporting recovery focused interventions which may include support with care and safety plans both as in reach onto paediatric wards and at CAMHS bases across Brighton & Hove. To liaise with GPs, mental health services, voluntary service agencies, social services, police and other appropriate agencies or individuals with regard to young peoples issues. To assist clinicians to support Community CAMHS with young people who are awaiting allocation of a Lead Practitioner, therapeutic work or are waiting for an initial assessment with therapeutic interventions. See attached Job Description and Person Specification for full details.

Funeral Service Crew
£24,180 (£12.40 per hour) plus benefits
Full time 37.5 hours per week, Monday-Friday 8:30am-4:30pm - as part of this role, you'll also be part of the on call rota to cover occasional evenings and weekends
Brighton, BN1 4JH


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Soft Service Manager (FM) - Brighton

£50,000 + Bonuses + Corporate benefits

Carbon60 are looking to recruit an experienced Soft Service Manager to join their client's site in Brighton, to oversee the events and hospitality services.

We are looking for someone who is willing to be flexible to cover the events which may also occur on the weekends. Someone who is used to managing staff within a hospitality setting.

This is a great opportunity for someone wanting progression and stability in a corporate environment.

• Permanent
• £50,000 + bonuses and corporate benefits
• 40hrs 5/7 to include all match days with flexibility to meet demands of events and business needs

Role:

• Lead the team to deliver scoped services daily across catering, vending, hospitality, retail and any other required areas
• Develop and implement operational procedures and standards to ensure high-quality service delivery
• Coordinate and supervise Managers, including hiring, training, performance management
• Conduct regular reviews and audits to maintain operational efficiency and service quality
• Build and maintain strong relationships with the client and its employees, ensuring their needs and expectations are met or exceeded
• Act as the primary point of contact for all catering, hospitality and vending service inquiries, concerns and feedback, and cascade accordingly
• Develop and manage budgets for all parts of the contract
• Monitor and report on financial performance including revenue, expenses, labour and profitability
• Oversee corporate events and functions ensuring all are executed smoothly, meeting all client requirements and company standards
• Ensure compliance with H&S regulations, and ensure all team are trained with appropriate qualifications
• Conduct regular inspections and audits to maintain compliance

Person Specification:

• IT literate - Microsoft & financial systems
• Proven experience as a GM or at least 5 years in a DGM role
• Strong leadership experience / ability to drive and manage change
• Knowledge of food safety regulations and best practice
• Experience with site audits
• Proficient in financial management and budgeting, including proven experience in managing a P&L statement

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Band 6 Psychiatric Liaison Nurse
Sussex Partnership NHS Trust
Brighton Duty and Liaison Team
Royal Alexandra Children's Hospital, Eastern Road, Brighton and Hove, BN2 5BE
3 Month Contract
Monday to Sunday 09:00 - 17:00. (10:00-18:00 on Weekends)
£27ph Weekdays, £30ph Saturdays, £33ph Sundays.

The Brighton Duty and Liaison Team offers an exciting opportunity for a Band 6 Mental Health Practitioner keen to apply their skills across a range of settings to help young people in crisis.

As a DLT Mental Health Practitioner you will work a shift pattern covering the hours of 9.00am - 8.00pm Monday to Friday and 10.00am to 6.00pm weekends and public holidays.

You will be supporting young people and their carers who are presenting in mental health crisis across a range of settings including; General Hospitals, CAMHS Offices, online/ via phone and occasionally at home.

Detailed job description and main responsibilities

To support the day to day leadership of a clinical team providing a high quality service within the resources available in a defined area, and specifically to deliver on the following key areas:

To offer specialist mental health assessments to Young People who present in crisis during the hours of the service.

This role includes both Community CAMHS Duty and A&E Liaison work on a rotating shift basis covering a seven day rota.

Assessment includes care and safety planning, risk assessment and discharge management where clinically indicated, to provide a single intervention model to CYP not currently open to CAMHS.

This role involves significant liaison with partner agencies and professionals including developing ongoing positive working relationships in order to support young people who present in crisis.

The role aims to reduce the number of presentations and admissions to acute hospitals and to reduce length of stay and facilitate discharge once physical health needs have been addressed.

You will act as a liaison to acute care colleagues for YP with MH needs that are admitted to A&E or acute paediatric wards and it will be your responsibility to provide specialist mental health assessments and interventions to these young people and to provide advice and consultation on appropriate mental health care planning to support a holistic care and discharge plan (including risk and safety).

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208963

Deputy Customer Experience Manager

ATG Entertainment is proud to stand at the forefront of the live entertainment industry.

Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.

Theatre Royal Brighton is Grade II* listed and one of the oldest theatres in the UK. First established in 1764 and on its current site since 1807, it has been in almost continual operation to the present day. This iconic theatre welcomes 200,000 people a year through its doors to more than 300 performances. Five minutes from the beach and situated in the heart of the city, we offer a packed and varied programme of incredible shows plus a full schedule of amazing creative learning activities. Theatre Royal Brighton has played host to all the greats: Kean, Thorndike, Dietrich, Olivier, McKellen and many more.

We are recruiting for a Deputy Customer Experience Manager to lead an excellent front of house service and deliver a first class audience experience for our visitors. You'll support and motivate the team to achieve their day-to-day sales targets from our various bars, kiosks, and at-seat delivery service, and proactively work to improve what we offer to our customers. You will be the key contact in the Customer Experience Management department to deal with all aspects of staff, personnel needs, rotas and timesheet management. You'll be working in a friendly, dedicated team in a dynamic, exciting venue - so this is an ideal opportunity if you enjoy working in a varied, busy role with a diverse range of people.

Interested? Please click on the link to view our full Job Description!

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you will see a contact e mail address to request a confidential discussion.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk