Total 42 customer service job vacancies in avonmouth bs1 5tr

JOB TITLE: Customer Consultant - Cavendish Online
SALARY:£28,044 - £32,472
LOCATION: Bristol

HOURS: Full-time - 40 hours. (Monday -Thursday 9.45am-7pm and Friday 9.45am-6pm).

WORKING PATTERN: Our work style is Hybrid, which involves spending at least two days, or 40% of your working week, in our Bristol Harbourside office. This will be agreed by your Line Manager.

About this opportunity

Do you enjoy building relationships with customers and colleagues?

Supporting our Cavendish Online business, we're currently looking for enthusiastic and driven Customer Consultants. You'll engage our customers, briefly understand their needs and signpost or transfer to the right person/team to meet those needs. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them.

This is an exciting opportunity for motivated and adaptable people to really make a difference and ensure more customers get the protection they need.

About us

From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

You'll have good interpersonal, organisational and communication skills, along with the ability to establish rapport quickly and make an excellent first impression.

You'll support new and existing customers with their financial & service needs via a range of channels where appropriate, and deliver an excellent customer experience.

You'll have strong attention to detail ensuring calls and information is accurately processed and that work follows relevant internal and external rules, procedures, scripts and regulatory requirements.

• Identify customer needs

• An easy and confident communicator

• A genuine desire to help our customers

• A desire to help the business meet its objectives by succeeding in your own KPI's.

• Proactive and organised, with an ability to manage your workload

• Positively influence others by demonstrating core values and behaviours.

• Be open and receptive to feedback and improvement suggestions

• Empower others by sharing your skills and knowledge.

About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern.

We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%

• An annual performance-related bonus

• Share schemes including free shares

• Benefits you can adapt to your lifestyle, such as discounted shopping

• 22 days' holiday, with bank holidays on top

• A range of wellbeing initiatives and generous parental leave policies

If you're excited by the thought of becoming part of our team, get in touch.

We'd love to hear from you.

Proud member of the Disability Confident employer scheme

Placement Officer

Location: Bristol
Contract: Initial 4-month contract, Full-Time (37 hours per week)
Hourly Rate: £16 Umbrella per hour (£13 PAYE)

We are seeking a proactive and highly organised Placement Officer on an initial 4-month contract, based in Bristol. This is a full-time role (37 hours per week) offering a competitive hourly rate of £16 umbrella per hour.

Key Responsibilities:

• Source and negotiate suitable care packages for children that meet their needs while ensuring value for money.
• Manage a busy workload, including handling the duty desk and prioritising new referrals effectively.
• Oversee a caseload of placement searches, ensuring placements are found and confirmed in a timely manner.
• Prepare and present reports and options appraisals to the Head of Service and Service Director for placement approval.
• Maintain accurate case records and ensure administrative tasks comply with departmental policies and procedures.
• Review and evaluate referrals to ensure they meet quality standards, providing feedback and challenges when necessary to secure well-matched placements.

Essential Requirements:

• EITHER: A relevant level 3 qualification (e.g., NVQ Level 3, BTEC, or relevant A-levels)
• OR: Equivalent knowledge gained through relevant experience.
• A good understanding of the types of specialist services available for children and how these services impact placement decisions.

Additional Information:
This role offers an excellent opportunity to make a difference in a dynamic and supportive environment. If you are highly organised, have strong attention to detail, and are committed to delivering quality placements, we want to hear from you!
To apply, please submit your CV outlining your relevant experience.

Customer Service Administrator

£25,000 to £28,000 per annum, Permanent, 09:00am to 17:30pm M-F, BS35 Severn Beach, Bristol, 33 days Holiday, Pension, Health plan, Eye care, On site Parking and employee shares plan.

Expanding, forward thinking and team orientated, A multi-billion pound global freight forwarding business who are actively recruiting for a customer service administrator to join their team. With 350 office's worldwide, this will see you working in their brand new, purpose built offices playing a vital part within their fun loving team. With opportunities to have fun whilst you work, this is an opportunity not to be missed.

The Customer service administrator will carry out duties such as:

• To be a first point of call to clients to organise incoming goods receipt
• Working closely with a global client base in processing inbound orders
• Working with clients to maintain stock levels via warehouse management system
• Processing orders on an internal CRM system
• Raising invoices to clients
• General department administration

The successful customer service administrator will have a need to hold an administrative background, be proficient within the use of Microsoft programs and be confident in picking up new packages. It would be beneficial to hold current CRM system experience and hold experience using a warehouse management system but full training will be provided within their bespoke system. This would be an excellent opportunity for someone who has worked as a transport administrator, customer service advisor, administrator or who holds warehouse administrator type experience.

This opportunity working as customer service administrator will see you working within an office of 50 employees, within a personable team of 4 and with the full support of customer services individuals and a direct line manager who is career served within the organisation. Offering future chance of progression, this is the chance to join a career focused business which will give you training, stability and a fantastic team culture.

Benefits include :

• 33 days holidays Including bank holidays.
• Pension
• Health plan
• Eye care
• Employee share purchase plan
• On-site Parking
• Working within a brand new, modern office space

Apply today for your immediate consideration or apply direct to richard.hughes@travail.co.uk

For further information, please call Richard Hughes on 07778150198 or 0117 934 9770.

Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy.

Hays are supporting a growing organisation based in Bristol City Centre to recruit a new, permanent IT Service Desk Analyst. The role is paying between £26,000 - £32,000 depending on experience and will offer hybrid working post probation.
In the role you'll provide a variety of 1st and 2nd line technical support across software, applications and hardware. You'll need to have experience working in a similar role and the below technical skills are ideally required:

• M365 Suite
• Azure Active Directory
• Windows 10 & 11
• InTune & Autopilot
• Basic Networking
• Powershell scripting

The role offers a really varied day to day, lots of opportunity to learn and upskill and you'll work within a team with a great culture and brilliant working environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Support Worker (Learning Disabilities / Complex Needs)
Location: Bristol
Hourly Rate: £14.24 ph Limited (Equivalent to £13.08 ph PAYE inclusive)

Are you an experienced support worker with a passion for making a difference in the lives of individuals with learning disabilities and complex needs? We are seeking dedicated support workers to join our supported living service in Bristol!

Why Join Us?

• Flexible shifts - Work around your availability
• Competitive pay - Earn from £14.24 per hour with uplifts for nights and weekends
• Rewarding role - Make a lasting impact on people's lives

What We Offer:

• A dedicated consultant
• Referral bonuses for recommending friends and a Registration Bonus for joining us
• All compliance costs covered
• Additional internal training courses

What We're Looking For:

• Minimum 12 months' experience in a Learning Disabilities / Complex Needs setting
• Valid Right to Work in the UK
• Car driver is desirable but not essential

If you're committed, compassionate, and have the right experience, I would love to hear from you! Apply today and be a part of something special.

SEND Consultant

Duration: Initially 11 months
Hours: 37 hours a week
Rate: £550 umbrella a day (£435 PAYE a day)

Bristol City Council are looking for a SEND Consultant to join their team. This role is required to be in Bristol a minimum of 2 days a week to build relationships and visit the school estate in person

As a SEND Consultant you will:

• Internally review and improve the Local Authority's approach to funding specialist provision and also work directly with schools and multi-academy trusts in Bristol to deliver new Specialist places in mainstream settings
• Work in internal staff and external stakeholders to identify issues with the current SEND financial system, develop and implement new processes and deliver transformation to improve the model
• Manage and oversee operations to identify opportunities for new places, negotiate funding agreements, specifications and delivery timescales
• Work alongside the Head of Capital Projects/Capital Programme Manager to ensure new specialist places are delivered on time

Requirements

• Proven experience in leading changes to SEND financial systems
• Good knowledge of SEND and related statutory responsibilities
• Possess a strong understanding of capital delivery in educational settings and a successful track record of managing a significant capital programme with a complex stakeholder
• Experience of working with schools to negotiate and deliver school places
• Experience within a similar role

Project Officer

On-going contract Inside IR 35

Bristol

About the role

Project Officers to a 12-month task and finish group that will provide professional environmental advice and technical guidance to the City Region Sustainable Transport Settlement (CRSTS) programme, working across the Environment and Infrastructure Directorates.

Responsibilities

• Contribute to the delivery of the work programme and provide high quality outputs by the agreed deadlines.
• Provide environmental requirements for legal, grant agreement, policy, project and technical documents.
• Provide technical expertise for CRSTS projects.
• Set out clear requirements for the business case development stages, grant agreements (where applicable), contracts, health and safety, budgeting, and forecasting.
• Provide technical expertise for the assessment and appraisal of CRSTS projects in respect to meeting their environmental requirements.
• Inform the approach for evaluating, monitoring, and auditing CRSTS projects in relation to their environmental requirements.
• Apply a continuous improvement approach, including capturing lessons learned.
• Proactively engage and communicate with CRSTS project managers, internal and external stakeholders.
• Escalate project risks, as and when required, to project manager.
• Contribute to a positive team culture with a passion for improving environmental outcomes of infrastructure projects.
• Manage budgets for projects if required, keep track of costs of environmental work in their subject area.
• Create, manage, and update project documentation, including timelines, risk registers, etc., and ensure project delivery to tight deadlines.
• Provide written and verbal regular updates to their line manager and support briefings for senior leaders as required.

Knowledge

• Educated to degree level or with equivalent work experience.
• Qualification in an environment subject.
• Knowledge of the wider climate and nature emergencies and national, regional, and local responses to it.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.

Project Manager

On-going contract Inside IR 35

Bristol

About the role

Reporting into the Senior Environment Manager, the Project Manager will manage a one year task and finish group that will provide environmental advice, ensuring regulatory compliance with legislation and standards for CRSTS projects. The role will work closely with the wider CRSTS team to ensure that any work or proposals are achieved mindfully. As a team, we commit to ensuring we deliver for the business, the communities in our region and for the environment.

Responsibilities

• Manage the work programme to deliver the project objectives, milestones, and timescales.
• Line management of team members.
• Collate, review, and decipher legal, grant agreement, policy, project and technical documents and brief the technical experts to gain their input efficiently and effectively into setting out the environmental requirements.
• Interpret and collate the technical expertise input into concise, clear, and consistent project documents for project managers.
• Adopt a proportionate and risk-based approach for integrating the environment across the CRSTS programme.
• Set out clear requirements for the business case development stages, stage gates, grant agreements (where applicable), contracts, health and safety, budgeting, and forecasting.
• Manage the technical experts to deliver the assessment and appraisal of CRSTS projects in respect to meeting their environmental requirements.
• Develop the approach for evaluating, monitoring, and auditing CRSTS projects in relation to their environmental requirements.
• Apply a continuous improvement approach, including capturing lessons learned.
• Proactively engage and communicate with CRSTS project managers, internal and external stakeholders, including the unitary authorities.

Knowledge

• Educated to degree level or with equivalent work experience.
• Professional qualification in project management and/or equivalent experience in project management, ideally applied in infrastructure design and construction.
• Knowledge of the wider climate and nature emergencies and national, regional, and local responses to it.

If interested in the role, please contact me at moeez.muhammed@servicecare.org.uk or give me a call on 01772208967 for further information regarding the role.

Service Manager - (Travelling Communities)

Location - Wiltshire & B&NES

[Expectation to spend one day per week based at
Rosewell Court Bath office, the remainder of the time in Wiltshire at either Chippenham or Devizes office]

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Part-time [30 hrs] | Permanent
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£23,002.40 per year [fte. £28,753]
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Participation in an on-call, out-of-hours rota
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Valid driving licence and access to vehicle, business insurance required

Responsibilities:

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Provide operational management and staff line management, including setting targets, monitoring and addressing any performance issues
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Ensure clients are provided with a high-quality, person-centred service
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Establish positive working relationships with external agencies

Requirements:
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Understanding of the impact of social exclusion and inequalities
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Proven knowledge and understanding of the specific challenges facing travelling communities


Please call me on 07840047258 for more information.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Flexible RMN Shifts Available - Independent Mental Health Hospital, Bristol

Are you a qualified RMN looking for flexible work that fits your schedule? Join our team at a leading independent mental health hospital in Bristol, offering Ad Hoc Shifts that work around your commitments.

Provide care to individuals with complex psychiatric disorders, including those who may not have responded to previous treatments.

Competitive Rates: Earn from £24.50 per hour with uplifts for Nights and Weekends, paid as a PAYE inclusive rate. Please note we are unable to pay via Ltd or umbrella companies for this role

• Deliver high-quality, patient-centred care to individuals with a range of psychiatric conditions.
• Collaborate with a multidisciplinary team to develop and implement evidence-based treatment plans.
• Administer and monitor medications, ensuring patient safety at all times.
• Provide compassionate support to patients and their families throughout their treatment journey.
• Maintain accurate, up-to-date patient records in line with legal and ethical standards.
• Continuously engage in professional development to enhance your clinical skills.

• Qualified RMN with a valid PIN
• Minimum of 12 months UK experience in an acute mental health setting
• Strong clinical skills and a commitment to patient-centred care
• Ability to work autonomously and as part of a multidisciplinary team
• Excellent communication and interpersonal skills

• Registration and referral bonuses of up to £350
• All compliance costs covered
• Uniform provided
• Single point of contact for support and access to a wide range of flexible and ongoing roles

Ready to make a difference while maintaining a flexible work-life balance? Apply today or contact rebecca.hyde@servicecare.org.uk for more information, and become a valued member of our team!