Location: Leicester area
Office located: Leicester Business Park, 111 Ross Walk, LE4 5HH
Working Week: 37.5 hours a week, Monday to Friday, 7.5 hour shifts between 8 am – 6pm
Salary: £18,299.00
Apprenticeship Qualification: Level 2 Property Maintenance Operative
Expected Apprenticeship Duration: Full Time
This role does require a Full UK Driving Licence
Looking to kickstart your career in property maintenance?
We, at Serco, are looking to recruit an Apprentice Property Maintenance Operative to support our AASC contract.
As a Maintenance Operative Apprentice for AASC you will provide building maintenance services and contribute towards the delivery of a safe and secure environment for people living in the property. You will carry out both planned and reactive maintenance tasks, whilst under supervision to ensure that all properties in the portfolio meet the required standards under the AASC contract.
Serco has a strong commitment to apprentices and training and as a successful Serco apprentice, you will be provided with unparalleled support throughout the duration of your programme. You will develop the skills you need for the job by working alongside your colleagues and getting hands on experience. You will be helped to build relationships with peers, allowing you to achieve your professional development objectives. Full training and support will be given for this role.
About the role
Key accountabilities:
- Ensure that there is no hazard to users of the property and check all relevant property reports before undertaking works in the properties, e.g. asbestos, potentially dangerous persons, structural reports. Any hazards report to line manager or supervisor.
- Comply with all relevant health and safety legislation and the relevant Serco safety standards when on duty
- Purchase materials from approved Serco suppliers, as per internal processes and agreements and ensure all documentation relating to materials is kept in order to reconcile transactions and tasks
- Remove all waste from properties when in attendance and ensure that it is recycled, where possible, or disposed of as per local regulations.
- Safely isolates electrical, electronic and emergency systems
- Report electrical faults
- Perform fault diagnostics for plumbing and drainage repairs
- Minor repairs within water, environmental and energy management systems
- Minor repairs in carpentry and joinery
- Refurbishments to fixtures within and around properties
- Minor plastering repairs
- Carry out painting and decorating works
- Minor tiling and flooring repairs
More about you
We are looking for somebody who is, enthusiastic, confident, determined and hardworking and who is happy to constantly learn and develop new skills with an interest in Property Maintenance. You will be proactive, resourceful and efficient with a can-do attitude and committed to Serco’s Values of Trust, Care, Innovation and Pride. The ideal candidate will have GCSE’S grades A
- to C (or 9 to 4 in the new grading system) in Maths and English or the acceptable equivalent.
A driver’s license is required for the role, as you will be asked to drive within the region and occasionally within the UK, however the van is provided.
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Things to consider
You will be subject to security screening before the final offer of employment is made
The role is physical and there will be a requirement to be mobile for most of the working period.
You will be subject to online assessments as part of the assessment process
This role is exempt from the Rehabilitation of Offenders Act 1974 and all offers of employment are subject to security clearance checks and approval by the Home Office.
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About SercoAt Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
ApplyPlease click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to
Disability Confident.
