Total 26 job vacancies in Coventry, CV3 1AA

Job Introduction

We are recruiting for a Service Advisor to join our Audi Dealership in Coventry. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis.

Excellent basic salary with OTE of £34,000 plus car and benefits.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role and Responsibilities

• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.

About you

• You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers.
• A well-presented individual with a desire, attitude and character to succeed.
• Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives.
• You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

To function as the departments point of contact when dealing with day-to-day correspondence. Ensuring all enquiries are effectively managed and successfully resolved within a prompt timescale ensuring all relevant personnel are informed as necessary and an appropriate record is maintained. Liaising and effectively communicating at all levels using written, oral and electronic methods. Using tact and sensitivity to deal with difficult issues as required. To ensure, wherever possible, that all documentation is up to date, in an orderly fashion and available whenever decisions are being made, reporting exceptional circumstances where necessary.This will require effective collaboration with all relevant personnel to maintain an efficient administrative system, building good working relationships with appropriate internal and external. To continually contribute to patient and business improvement agendas.This will require: undertaking any project work as directed, including obtaining information from the Internet, collation and reporting of data in order to produce reports and spreadsheets utilising relevant Trust IT systems, as determined by the role, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines. These systems may include IPM, CRRS, Opera, CRIS, Ultra, Respond, IMPAC etc. Share ideas for potential service improvement. To assist with the implementation and maintenance of an efficient office management system/procedures to enable the department to optimise its patient care services.This will require effective time management; arranging and preparation of correspondence and reports; establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationery levels are maintained, processing orders as required. To support team members.This will require: Undertaking appropriate staff training and development as required; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Collect used equipment from service users in a safe and efficient manner in accordance with departmental and Trust procedures. Sort used equipment by decontamination category as specified by departmental procedures. Participate in daily housekeeping and equipment preparation checks in accordance with Trust and national standards. Undertake daily user tests & approvals as required on washer-disinfectors Undertake cleaning of medical devices by the use of washer-disinfectors or manually where required using personal protective equipment provided. Be able to recognise all surgical instruments and identify trays used within the trust once full competence training is completed. Examination of cleaned devices to validate cleaning processes. Assemble instruments and checking for safety and correct function in accordance with departmental procedures, specifications and best practice. Ensure cleanliness / follow clean room dress procedures and dress codes in the rest of the department and hospital. Package instruments as specified in the clean room. Maintain correct work patterns in dirty and clean zones of the sterile supply unit and conform to clean room requirements as per operational directives. Use of autoclaves to sterilize devices ensuring cycle runs meet prescribed parameters and undertaking daily user tests as required following training. Receipt of equipment requisitions from service users, preparation, dispatch and transportation to destination ensuring correct delivery of items. Maintain stocks of process / raw materials and identify any deficiencies to department supervisors. Assist with stock inventory checks in accordance with Trust and departmental procedures. Ascertain priorities during times of peak workload by discussion with departmental supervisors. Comply with departmental systems for signing off items assembled/checked and adhering completely to the use of tracking and traceability systems and documentation. Take part in on call rota once competence training is completed. Ensure that departmental policies are followed to ensure departmental registration to European quality standards for sterile services. For further details please see the attached job description.

Using Advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of look feel and move and observation, inspection, auscultation, palpation, and percussion, including the safe use of diagnostic equipment as appropriate. Orders and interprets appropriate laboratory and radiology investigations to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis. Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team. Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce, and resource data. Responsible for documenting all clinical notes both computerised and paper based. Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by Emergency Practitioners. Provide clinical teaching and develop knowledge and skills of junior staff in the Emergency Practitioner team, whilst remaining up to date with clinical and professional developments and own learning. Share knowledge and expertise related to clinical and professional practice within and outside the organisation. Support the resuscitation and stabilisation of adults and children / young people applying either ILS/ PILS/ EPALS skills and knowledge. Consider any safeguarding concerns: adult and child and comprehensively acting upon them Liaising with colleagues and senior teams and the named nurse for adult/ children safeguarding as necessary. For further details of the role please see the attached job description.

JOB DESCRIPTION Role Primary Care Clinical Coder and Administrator Band AFC 3/4 Working Pattern Permanent 35 to 37.5 hours p/w (negotiable with job share considered) Team Operations Reporting to Operations Manager Location Coventry Job Purpose Broomfield Park Medical Centre has an exciting opportunity for an experienced medical coder to manage all aspects of Docman administration within the practice. The main responsibility of the Summariser/Coder is to administrate and filter the paperwork workflow that comes into the practice. As Summariser/Coder you will be a vital member of the Operational Team. We receive large volumes of clinical information on a daily basis regarding patients and other matters. This filters in from a variety of sources and it all needs organising, coding, actioning and sharing with relevant people in the practice using Docman 10. The role consists of managing these documents, coding and updating patients' medical record within EMIS web. The post holder will provide a full range of administrative support to the Practice. Undertaking a variety of tasks to assist in the day to day running of our practice. You will need a flexible approach with attention to detail and the ability to work as part of a busy team. About us Broomfield Park Medical Centre is a Practice with a list size of around 20,000 patients, along with our partner practice based at Warwick University. We have 4 GP Partners, 6 salaried GPs, 2 Nurses, 1 HCA, 2 ANPs who are support by 3 Managers, Practice Secretaries, Operational Team and a Reception Team. Main Duties and Responsibilities Process all correspondence received in all electronic and paper formats in an accurate and efficient manner. Manage the reception practice mailbox and ensuring all emails are actioned. Review medical records and documentation to ensure accuracy and completeness for coding purposes Assign appropriate diagnostic codes accurately to patient records using SNOMED CT coding systems. Undertake clinical documentation reading and assist with digital workflow optimisation Follow coding guidelines and regulations to ensure compliance with legal and ethical standards. Ensuring incoming letters are viewable on the patient record within a 48/72-hour timescale. Flagging safeguarding concerns and liaising with safeguarding team. Any other tasks assigned by the Operations Manager. Person Specification Essential: Experience working with GP Clinical Systems for example: Proficiency in Emis Web Snomed CT coding Systems Strong knowledge of medical terminology, anatomy, and physiology `. Educated to at least a GCSE level including Maths and English (or equivalent). Experience working within a GP practice environment, ideally in a similar role. At least 3 to 5 years working within a Docman related role with technical use. Ability to prioritise and time management own workload. Good IT skills Excellent attention to detail and accuracy in coding assignments Ability to be flexible and adjust to changing service requirements. Desirable: Knowledge of role of other healthcare professionals. Good numerical skills. Willingness to travel to our partner surgeries within Coventry as and when needed. Benefits Agenda to Change band progression. NHS pension. Generous holiday entitlement that increases with service. Cycle to work scheme. Wellbeing app with numerous benefits. Enhanced maternity pay with qualifying length of service. Generous sickness pay with qualifying length of service. Annual Christmas bonus. Annual Christmas Staff Party Continuous professional development including access to training courses. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Using Advanced physical assessment skills, undertakes physical examination as appropriate, using techniques of look feel and move and observation, inspection, auscultation, palpation, and percussion, including the safe use of diagnostic equipment as appropriate. Orders and interprets appropriate laboratory and radiology investigations to distinguish between normal and abnormal findings on history and physical examination and relates these findings to possible diagnosis. Makes clinical decisions using analytical and judgmental skills to reach a diagnosis and effectively communicates the information regarding these decisions, care pathways and policy to the patients/carers and multi professional team. Develops and implements a plan of healthcare management which will include any necessary treatment and appropriate referral for further evaluation or follow up care to any member of the multidisciplinary team. Takes clinical responsibility for the diagnosis, management and discharge/referral/transfer of the patient and offers health promotion strategies where appropriate. Utilise and ensure others utilise information and IT systems to secure accurate and timely patient, workforce, and resource data. Responsible for documenting all clinical notes both computerised and paper based. Communicates effectively and works collaboratively with colleagues and other members of the multidisciplinary and multi professional teams to develop and promote the unique contribution to patient care provided by Emergency Practitioners. Provide clinical teaching and develop knowledge and skills of junior staff in the Emergency Practitioner team, whilst remaining up to date with clinical and professional developments and own learning. Share knowledge and expertise related to clinical and professional practice within and outside the organisation. Support the resuscitation and stabilisation of adults and children / young people applying either ILS/ PILS/ EPALS skills and knowledge. Consider any safeguarding concerns: adult and child and comprehensively acting upon them Liaising with colleagues and senior teams and the named nurse for adult/ children safeguarding as necessary. For further details of the role please see the attached job description.

Previous theatre experience is required. Ophthalmic scrub experience is preferred but not essential as full training is available for suitably qualified RGNs / ODPs with at least 2 years post qualification clinical experience in a secondary care setting or similar. Evidence of relevant professional development, clinically, preferably evidenced by certification RN with valid NMC Registration / ODP with valid HCPC Registration Up-to-date knowledge in area of practice. Proficient in the use of a PC, including the use of software and systems. Strong interpersonal and communication skills Passion for delivering first- rate patient safety and care

The successful applicant will be required to provide input in the form of specialist assessments and psychological interventions, team formulation, consultation, training, service evaluation and supervision of other qualified staff. The teams work systemically to understand and support the significant impact and challenges experienced by our service users. To do this, we work with the network around the person (e.g., Social Care, Education) and work closely with commissioners. As a Clinical Psychologist you will have experience of multi-disciplinary and multi-agency working as you will need to attend regular MDTs, CETRs and EMDTs. Your role will entail working directly with the service users and their families or carers and, as such, experience of working with young people who have mental health needs and autism, and Learning Disability is essential. The people referred to our service have highly complex needs, e.g., enduring behaviour which challenges, self-injurious, aggressive, or violent behaviour, or other risky presentations which could lead to harm to themselves or others. Understanding these needs, risks, and behaviours within the context of our service users lived experiences and their autism and/or learning disability is the foundation of our work and we use Team Formulations to help us to do this. You will have a key role in these processes, along with specialist assessments, interventions, and evaluations, which will involve working to understand relationships within families. Other responsibilities include providing consultation within the MDT and externally, joint working with other agencies, participation and involvement in service development, research and business meetings and providing supervision (where appropriate) to other psychology staff or team members providing psychologically informed interventions. This is an exciting time to join our team as we mature and expand and continue to look for innovative ways to support the people we work with. If you are passionate and motivated to work with people with Learning Disability and Autism then we want to hear from you. Applicants who do not meet the criteria for the band 8a role will also be considered for the band 7 role and job description (available under additional documents on NHS Jobs). If appointed to the band 7 role this will be a development role with progression to the band 8a role upon successful completion of a preceptorship programme. It is expected that this will be achievable within a period of up to two years and will be dependent on the experience of the successful candidate. In the event that elements of the preceptorship programme are not fully met the role will remain as a band 7. This will be further discussed as part of the interview process and with the preferred candidate as appropriate. Applications from newly qualified/soon to qualify clinicians would be welcomed. The role is that of a community based practitioner and applicants will be required to travel across the Trust, so car owner/driver or suitable alternative transport arrangements will be essential to enable you to undertake the job. The post is subject to an enhanced DBS Check.

Other responsibilities include providing consultation within the MDT and externally, joint working with other agencies, participation and involvement in service development, research and business meetings and providing supervision (where appropriate) to other psychology staff or team members providing psychologically informed interventions. This is an exciting time to join our team as we mature and expand and continue to look for innovative ways to support the people we work with. If you are passionate and motivated to work with people with Learning Disability /Autism then we want to hear from you. Applicants who do not meet the criteria for the band 8b role will also be considered for the band 8A role and job description (available under additional documents on NHS Jobs). This will be further discussed as part of the interview process and with the preferred candidate as appropriate. The role is that of a community based practitioner and applicants will be required to travel across the Trust, so car owner/driver or suitable alternative transport arrangements will be essential to enable you to undertake the job. The post is subject to an enhanced DBS Check. For further information please contact Dr Yve Griffin Interim Consultant Clinical Psychologist Yve.Griffin@covwarkpt.nhs.uk or Dr Becky Shaw, Principal Rebecca.Shaw@covwarkpt.nhs.uk

Experience in assessment skills, chairing multi-agency meetings and a working knowledge of the Positive Behavioural Support model would be advantageous; or a willingness to access training in this approach is essential. A good working understanding of neurodevelopmental disorders would be essential. As one of the lead clinicians in the team you will have a role in formulating and directing interventions. You will take responsibility for providing assessment and behavioural/therapeutic treatment programmes for these individuals. You will have a proven ability to liaise with and work in collaboration with other relevant agencies according to the needs of the young person.

A full time vacancy for a Sterile Service Technician role is now available at UHCW NHS Trust. The successful candidate will work as part of a dedicated and hard-working team in the decontamination and reprocessing of reusable medical devices within the Sterile Services Department.

If you are flexible, hard working and have a keen eye for detail, come and join the team that keeps the surgical services throughout the Trust going, saving lives 365 days a year.

We decontaminate, reprocess and return all reusable surgical equipment from UHCW NHS Trust and various other facilities - over 200 000 items a year, from single instruments up to surgical sets containing 100+ instruments.

Previous experience of working within a sterile services environment would be advantageous but not essential, as full training will be given by our experienced training team.

The ideal candidates will:
• Be diligent in their work
• Have an excellent eye for detail
• Possess the ability to focus and avoid distractions
• Be team players but also confident working on their own initiative
• Be confident in closely following specific work instructions once trained

Closing Date: Please be advised that this job advert is capped for numbers and will close as soon as sufficient applications have been received.

Previous applicants need not apply.

University Hospitals Coventry and Warwickshire NHS Trust, rated as Good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• Collect used equipment from service users in a safe and efficient manner in accordance with departmental and Trust procedures.
• Sort used equipment by decontamination category as specified by departmental procedures.
• Participate in daily housekeeping and equipment preparation checks in accordance with Trust and national standards.
• Undertake daily user tests & approvals as required on washer-disinfectors
• Undertake cleaning of medical devices by the use of washer-disinfectors or manually where required using personal protective equipment provided.
• Be able to recognise all surgical instruments and identify trays used within the trust once full competence training is completed.
• Examination of cleaned devices to validate cleaning processes.
• Assemble instruments and checking for safety and correct function in accordance with departmental procedures, specifications and best practice.
• Ensure cleanliness / follow clean room dress procedures and dress codes in the rest of the department and hospital.
• Package instruments as specified in the clean room.
• Maintain correct work patterns in dirty and clean zones of the sterile supply unit and conform to clean room requirements as per operational directives.
• Use of autoclaves to sterilize devices ensuring cycle runs meet prescribed parameters and undertaking daily user tests as required following training.
• Receipt of equipment requisitions from service users, preparation, dispatch and transportation to destination ensuring correct delivery of items.
• Maintain stocks of process / raw materials and identify any deficiencies to department supervisors.
• Assist with stock inventory checks in accordance with Trust and departmental procedures.
• Ascertain priorities during times of peak workload by discussion with departmental supervisors.
• Comply with departmental systems for signing off items assembled/checked and adhering completely to the use of tracking and traceability systems and documentation.
• Take part in on call rota once competence training is completed.
• Ensure that departmental policies are followed to ensure departmental registration to European quality standards for sterile services.

For further details please see the attached job description.


This advert closes on Wednesday 20 Nov 2024

A new opportunity has arisen for a motivated and enthusiastic individual to join the existing Network Team in the capacity of Technical Services Manager - Networks.

The successful applicant is to be recruited on an permanent basis and will support the Network Team in their efforts to administer, configure and troubleshoot the LAN, WAN and wireless technologies, as well as VOIP telephony infrastructure and more, through planned project work and reactive daily activities. Existing networking experience or a demonstrable capacity to learn quickly and pick up new skills is required to benefit from this role.

The successful candidate is expected to embody the Trust Values whilst liaising with and supporting a wide range of staff within the organisation, ensuring the best possible service is provided to all service users in a timely and effective manner.

This is an exciting opportunity to be part of a dynamic technical team committed to delivering new and emerging technologies fundamental to the successful delivery of clinical safety, quality, and excellent patient care.

This post will involve a mixture of office and home working.
• Use ITIL principles to record, manage and monitor the progress of all jobs, incidents and changes to their resolution, including invoking escalation procedures where appropriate and keeping users and other relevant staff informed of progress
• Make a positive contribution to Customer Relationship Management by ensuring that customers and other relevant staff are notified in a timely and professional manner of updates and changes made which affect the operation of specific ICT services.
• Use ITIL principles to manage assets, stock and consumables to provide a 24/7 service and produce management reports as required

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence®designated organisation – please click the link for further details about this prestigious award.Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
• Manage the successful planning, development and implementation of designated network, security and VOIP projects that impact the Trust against agreed project plans to time and within constraints, using PRINCE 2 methodologies
• Take day-to-day responsibility for specific development work on network and computer systems liaising with associated and related IT and project teams, taking full account of user requirements and business objectives.
• Support more junior ICT Services members in the execution of their job role.
• Skilled in the development and management of technologies such as secure software defined wired and wireless networks, firewalls, cloud networking, wide area networks, VOIP and Video Conferencing
• Produce and maintain documentation required for the lifecycle of on-going and new systems including the production of policies and procedures
• Participate in system procurements, including drafting of procurement documentation and supplier evaluations
• Develop and maintain strong communications links with key stakeholders conveying complex issues and negotiating desired outcomes
• Liaise with other ICT Services staff, as required, to ensure the overall integrity and smooth running of the service.

For further details of the job role please see attached job description.


This advert closes on Monday 25 Nov 2024

As a Medical Secretary in Oncology you will provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Oncology Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism.

An ideal candidate for this position should have excellent customer service, effective and timely resolution of queries received and
ability to support the Trust in providing quality care to its patients.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

1. To act as a senior point of contact to ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintained.

2. To ensure, wherever possible, that all clinical documentation is up-to-date, in an orderly manner and available whenever clinical decisions are being made, reporting exceptional circumstances where necessary. This will require: effective collaboration with all relevant personnel to maintain an efficient administrative system.

3. To ensure the effective organisation of all patients under the care of the consultant and their team in accordance with Local and National policy and targets. This will require effective collaboration with: the Booking Centre and Patient Access team to ensure the waiting list is up-to-date and accurate at all times; Outpatient Access team and General Managers to monitor the utilisation and effectiveness of outpatient clinics.

4.Provide administrative support for Oncology Departmental meetings as required. This would include organising meetings, booking rooms, taking meeting minutes, and providing administrative support as and when required.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care.

We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

1. To implement and maintain an efficient office management system/procedures to enable the consultant and his/her team to optimise their patient care services.

This will require:
• effective management of the consultant’s time, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel;
• arranging meetings/events.
• effective management of the consultant’s office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems;
• ensuring office equipment and stationery levels are maintained, processing orders as required.

2. To continually contribute to patient and business improvement Agendas.

This will require:
• Undertaking any project work as directed, including obtaining information;
• Collation and reporting of data in order to produce reports and spreadsheets, utilising relevant Trust IT systems, as determined by the role, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines.

3. To support team members.

This will require:
• Demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times;
• Providing cross cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required

For further details of the job role please see attached job description.


This advert closes on Monday 25 Nov 2024

Responsible To: Line Manager
Direct Reports: 0
Key Relationships: Coworkers, Guests, and Line Manager

Hours of work: 0-40 hours per week / Available to work some weekends.

Company Overview:
HotelCare, the UK's foremost hotel support services provider, boasts over 30 years of experience serving 200+ hotels nationwide. Offering premium staff and services, including cleaning over 10,000 rooms daily and catering to various sectors such as apartments, leisure facilities, public areas, and corporate offices, we collaborate with ICE UK to introduce sustainable cleaning solutions, reducing our carbon footprint while upholding quality service.

We offer a benefits package including

• Up to 28 days paid holidays.
• A permanent job with flexible working hours to suit your lifestyle.
• Standard working hours 25+ per week / Available hours may reduce during periods of low occupancy / Contracted hours can be negotiated and guaranteed.
• Free Lunch on duty (site dependant).
• Full on-site training.
• Salary Finance with exclusive rates – access to loans or wage advances (available once probation is complete).
• Career progression with the opportunity to undertake a HotelCare Apprenticeship.
• Automatic Enrolment into a workplace pension, after 3 months’ service.
• Recognition, incentives and awards.

Job Overview:
HotelCare are committed to excellence in all that we do and our Room Attendants are integral to upholding impeccable cleanliness standards, enhancing guest satisfaction in hotels nationwide. Joining our dynamic team, you'll thrive in a fast-paced environment, consistently delivering the highest levels of room cleanliness.

Job Description
Key Responsibilities

• Clean and tidy guest rooms to established standards.
• Change bed linens, replace towels, empty trash bins and restock amenities.
• Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
• Sanitize surfaces thoroughly for hygiene maintenance.
• Maintain stock levels of cleaning supplies and toiletries.
• Promptly report any maintenance issues or damages.
• Follow supervisor instructions and adhere to safety protocols.
• Ensure the security of guest rooms and the privacy of the guests.
• Provide professional and respectful service to guests and respond to their requests promptly.

Person specification
Experience

• Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and knowledge

• Physical ability to lift, bend, and stand for extended periods.
• The ability to work individually and as part of a team.
• Strong time management skills.
• Attention to detail.
• Flexibility and willingness to learn.
• A ‘Can Do’ attitude.
• Adaptability to organisational needs.
• Ability to prioritise and multi-task.
• Capability to provide excellent customer service.
• Self-motivation and accountability.
• Ability to work confidentially and with integrity.
• Ability to work under pressure and to follow instructions.
• Awareness of safety regulations and compliance.

Flexibility

• You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.

Hawkesbury Lodgeis a 20 bedded mixed sex rehabilitation unit based within the Longford area of Coventry.

It provides inpatient recovery-based rehabilitation for adults who have been experiencing difficulty with maintaining their mental well being and living in the community. The residents may be admitted from the community or an acute inpatient setting, and through their journey with us are looking to recover the skills, roles, routines and right support to be able to live well.

The role of the Occupational Therapist is integral to the multidisciplinary recovery approach with the residents on their rehabilitation journey. The post offers genuine opportunity to influence and shape how things are done here.

To develop, provide and evaluate effective occupational therapy with the residents, and contribute to the maintenance and development of the therapeutic environment within the busy unit.

To work with the residents to identify, achieve and maintain interest in what they want and need to do, and help them continue to grow and develop their potential to the point that they can sustain it in a longer term environment.

The post is based within a multidisciplinary team of recovery support workers, psychologists, nurses, psychiatrists and the community Enablement Team. Professional supervision is from the Lead Occupational Therapist, the post holder will work directly with the Occupational Therapist based at the other rehabilitation unit and those within the Enablement Team. There are professional training opportunities in occupational therapy and sensory integration. The unit is part of a three year transformation program which provides lots of opportunity to get involved with various aspects of service development.



Please see the job description for full details.
1. Take a lead role in the development, provision and evaluation of occupational therapy in the rehabilitation and recovery inpatient setting.
1. To ensure occupational therapy makes a significant and specialist contribution to services users’ recovery and preparation for discharge.
1. To contribute to the assessment of referrals to the rehabilitation service.
1. Assess service users using a variety of occupational therapy assessment tools, specialised observational and communication skills in the domains of daily living, vocation and leisure.
1. Assess impact of mental and physical health needs and neurodiversity on service users functional ability, interaction and emotional regulation.
1. Plan, develop and evaluate need for complex packages of care.
1. To contribute to the maintenance and development of the therapeutic environment and routine within the rehabilitation and recovery inpatient setting.
1. To provide professional leadership, supervision and guidance to identified junior staff (Recovery Support Workers, students).
1. To be responsible for managing high standards of clinical care and maintaining service delivery based on sound clinical and professional judgement.
1. To have a detailed working knowledge of key partnership services and organisations (i.e. acute inpatient, community mental health, voluntary sector, social services, housing), including their eligibility criteria and access procedures, in order to be able to appropriately sign post, work in collaboration and refer on.
1. To ensure effective communication and working relationships with the Multi-Disciplinary Team and other key partners.
1. Provide a learning environment and assessment of practice where required/ appropriate for students of all disciplines.


This advert closes on Monday 25 Nov 2024