Adv Medical Support Assistant
Full-time
Junior Executive
1 day ago
The employee develops/maintains effective and efficient communication wi.....
The employee develops/maintains effective and efficient communication with patients and/or caregivers, interdisciplinary team, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicates with non-VA medical facilities; facilitates/processes secure messaging with the patient and team; notifies patients of normal lab results; develops and manages a tracking system for follow up care such as consults, tests, etc.).
Other assignments at this level include, but are not limited to:
- Participating in team huddles and team meetings to manage and plan patient care; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs;
- May work with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record;
- Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work);
- Participating and providing input in problem solving on operational issues or procedures in team meetings, performing administrative follow up actions; participating in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care;
- evaluating patient information and clinic schedule lists to determine whether patient is vested; educating providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and bringing to the attention of the provider.
- The Advanced MSA utilizes multiple computer applications in the performance of above duties.
Work Schedule: Monday - Friday 9am-5:30pm
Compressed/Flexible:Up to Supervisors Discretion.
Telework: Not Available.
Virtual: This is not a virtual position.
Functional Statement #: 21J84-A
Relocation/Recruitment Incentives: Not Authorized.
Starting at $48,120 Per Year (GS 6)
Official account of Jobstore.