Total 6,058 Manager job vacancies in Walthamstow, Greater London, E17 4JB

Join us as a Fiduciary Diligence Manager

• In this key role, you’ll support, deliver and execute upon the Depositary performance monitoring and oversight programme

• You’ll help set and deliver the strategy for Depositary oversight utilising both internal and external insights such as industry and regulatory developments, client feedback, custodian, transfer agent or fund administrator feedback and competitor information

• This is an opportunity for you to join a collaborative team, where you’ll be liaising with different areas of the business to broaden your network, while developing your knowledge and skills

What you'll do

As a Fiduciary Diligence Manager, you’ll support and undertake the delivery of high quality and risk based due diligence and ongoing monitoring programme of fund managers, fund accountants, transfer agents and custodians including ongoing performance management, service level monitoring and relationship management for all Depositary jurisdictions. You’ll support the implementation and execution of overall risk based Depositary service monitoring and oversight programme in support of the business strategy.

You’ll also provide team support and guidance and undertake delivery of jurisdictional business fiduciary oversight and assurance program for all fund managers, their delegates and custodians in line with regulatory requirements. You’ll collaborate, manage and be a point of escalation both internally and externally, for all custody, fund accountant, transfer agent and client oversight related issues, ensuring the service levels of all parties are set and driven to high standards in a changing environment.

You’ll also be:

• Making sure the clients' and custodians performance is monitored within the agreed metrics, ensuring all risks are called out and are visible to the senior management team, and any losses are addressed and remediated

• Supporting engagement with the legal team in order to input and direct content of relevant legal agreements on an ongoing to represent business and fiduciary requirements

• Providing comprehensive and value-add performance analytics and reporting of fund managers, their delegates and custodians across all Depositary jurisdictions

• Identifying areas of continuous monitoring to enhance the existing External Monitoring and Custody oversight functions, utilising technology solutions as appropriate

• Producing, analysing and distributing comprehensive and accurate management information

• Supporting the operation and management of the team to ensure they have a full understanding of what is required for oversight and monitoring activities

The skills you'll need

To thrive in this role, you’ll need experience of regulatory and operational risk identification, assurance testing, independent oversight utilising audit and risk management methodologies

You’ll also bring a strong understanding of custody, depositary and fund administration and transfer agency business and relevant regulations.

You’ll also need:

• Proven ability to provide good reliable and robust management information

• The ability to manage various stakeholders, using excellent problem solving and interpersonal skills

• Good influencing and negotiation skills and the ability to develop effective working partnerships both internally and externally across a wide range of stakeholders

• Strong ability to work under pressure, managing diverse initiatives without comprising quality

• The ability to coach and share specialist knowledge with others to aid their understanding and decision making

• Excellent written and verbal communication skills

Join us an Electronic Trading Risk & Control Manager

• We're looking for someone with a commercial and strategic mindset to advise business and technology leads on the mitigation of electronic trading risks
• You’ll be running and improving our three electronic trading control life cycles; algorithm, automated control, and electronic platform
• It’s a chance to work with a variety of stakeholders, giving you a platform to raise your network and career profile across the business

What you'll do

This role will see you providing electronic trading risk expertise to enhance our global risk and control framework. We’ll look to you to review and assess our adherence to the relevant electronic trading policies, and assist with administering the electronic trading governance structure.

Your other key responsibilities will include:

• Investigating and responding to electronic trading risk issues, internal reviews and regulatory inquiries
• Performing independent real time monitoring of algorithmic trading activity
• Assessing existing automated controls for established and emerging risks, identifying gap and weaknesses in the control environment
• Delivering regulatory remediation in the electronic trading space
• Identifying and mitigating non-market risks inherent in the electronic trading businesses
• Collaborating with business risk managers to deliver the risk and control agenda for the business

The skills you'll need

To succeed in this role, you’ll need operational experience in an electronic trading business together with knowledge of financial services businesses, including investment banking. We’d also like you to hold a Science, Technology, Engineering or Mathematics degree, or appropriate analytical qualifications.

You’ll also need:

• Knowledge of financial services risk and control at different levels of an organisation
• A clear track record of delivery and the ability to work to deadlines and adapt to changing priorities
• The ability to think strategically and to develop targeted and intelligent solutions which are appropriate for the business

Join us as a Third Party Risk Manager

• If you’re looking for a new challenge, where you can play a key role in managing third party risk, this could be the ideal role for you
• You’ll work in partnership with colleagues across the organisation in applying a third party risk management (TPRM) framework, and anticipating and assessing the potential impacts of third party risk across the bank
• By liaising closely with a range of stakeholders, you’ll have an opportunity to raise your profile across the bank and you’ll benefit from a strong focus on your personal development

What you'll do

You’ll play a key role in delivering initiatives that support the effective application of the TPRM framework, with an opportunity to improve the understanding and effective management of third party risk across the bank.

We’ll look to you to support the business in managing third party risk, making sure mechanisms are in place to identify, report, manage, and mitigate risk within a defined risk appetite, working in conjunction with the second line of defence.

Day-to-day, you’ll be:

• Undertaking quality assurance testing on key TPRM and governance processes, identifying weaknesses and trends and driving activity to improve process design and capability
• Developing processes and procedures to support users in complying with the EO standard
• Building and maintaining trusted working partnerships with key stakeholders across the bank to align and create synergies between inter-related frameworks and non-financial risks
• Supporting the interpretation of the latest regulatory requirements and changes, managing updates to the TPRM framework to ensure our ongoing compliance to the outsourcing regulatory requirements
• Reviewing and maintaining of the EO risk standard and supporting guidance
• Providing oversight of the development and testing of robust third party exit and contingency plans for our most critical suppliers

The skills you'll need

To be successful in this role, you’ll demonstrate knowledge of third party risk and bring experience of working in a first or second line of defence risk role.

You’ll also bring:

• A clear track record of achievement and delivery
• Experience of working in a in financial services or supply chain environment
• Strong analytical and problem solving abilities with good attention to detail
• Excellent communication skills, both written and verbal and the ability to influence at all levels

Are you an experienced MEP Project Manager seeking a new challenge? If you're looking for a role with great scope for progression this is certainly the one!
Company Overview: The company is a leading player in the construction industry, known for delivering high-quality projects across London and the South East. With a focus on excellence, they are seeking an MEP Project Manager to contribute to their continued success.
Job Overview: As the MEP Project Manager, you will play a pivotal role in estimating, pre-construction activities, and managing the full project life cycle. Reporting directly to the Directors, you will lead a talented team and collaborate with subcontractors to ensure the successful delivery of MEP projects. Additionally, this role presents a unique opportunity for career advancement, with the potential to grow into a General Manager role as part of the company's strategic leadership transition plan.
Here's what you'll be doing:

- Estimate and Pre-construction: Collaborate on MEP trades estimation and pre-construction activities.
- Contract Review: Analyze Contract Documents and suggest modifications for MEP trades.
- Management of Employees and Subcontractors: Oversee project teams and MEP subcontractors from planning to project handover.
- CPM Scheduling: Develop detailed Critical Path Method (CPM) schedules for MEP installation activities.
- Material and Equipment Approval: Review and approve material and equipment for MEP systems.

Here are the skills you'll need:

- Completed either a trade or technical apprenticeship with a building services bias.
- Achieved either a BTECH Level 3 / HNC and NVQ or equivalent.
- Experience in managing multiple subcontractors on small to medium-sized projects.
- Digitally capable with the ability to build lasting client relationships.
- Background in construction or project management.

Here are the benefits of this job:

- Join a renowned company with a commitment to excellence.
- Lead and mentor a skilled team.
- A highly competitive salary open for negotiation based on experience.

Opportunity for Career Growth: This role offers the potential for career progression into a General Manager role, aligning with the company's strategic leadership transition plan.
Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.

We currently have an exciting opportunity for a Senior Outage Manager to join Thames Water on a permanent basis.

As the successful candidate, your role will be to lead the strategic delivery of all planned outages across the Water systems. As well as balancing the uninterrupted supply of safe clean drinking water to our customers and the delivery of all capital, inspection and operational projects and programmes.

The role will successfully work across senior stakeholders within Water Operations, Capital Delivery, DMC, System Operations and others to enable. The role will involve interaction with external stakeholders, including Drinking Water Inspectorate, the Environment Agency and others.

- Depending on your location this role can be based at any Thames Water site. For example; Hybrid - Coppermills (WTW) - E17 7HE, Hybrid - Farmoor (WTW)- OX2 9NS, Hybrid - Hampton (WTW) - TW12 2ES, Hybrid - Reading Fobney (WTW) - RG2 0SF, Hybrid - Latton (WTW) - GL7 5QF
- 36 hours per week Monday – Friday
- Full time, permanent role

What you will be doing as a Senior Outage Manager

- The senior accountable person who owns the coordination and delivery of all Water activities and responsibilities required for the successful delivery of an extremely complex capital delivery programme
- Engage with and develop a high performing network at all levels within Water and other parts of AO&CD and Retail
- Ensure that the outage programme is agile and able to respond to changes in operational or capital delivery circumstances – ensuring a continued supply of potable water to customers whilst maximising the efficiency of the capital programme
- Work with all levels within Water to improve site engagement and develop and deliver a deliverable outage programme that meets the needs of Thames Water and its customers
- Responsible for project planning stage to ensure dependencies and assumptions are in place to successfully ensure completion of outages
- Work with key internal and external stakeholders to develop and deliver the long term outage plan
- As the owner of the Water Outage programme identify, predict, and address all risks and issues well before they become blockers for the
- Work with key stakeholders to ensure H&S and public health is maintained throughout the programme
- Own the 'Unplanned Outage' performance commitment, strategy and improvement plan
- Support the delivery/outage enablers for the increased volume of mains replacement programme for AMP8
- Lead for Water for AMP8 operational readiness
- Lead delivery of the outages for the Water ‘Major Projects’
- Lead a supportive learning environment that transparently identifies and learns lessons after each outage

What should you bring to the role?

- Have significant operational and project management experience
- Be able to demonstrate capability with risk-based and analytical decision making
- Ability to think logically and problem solve alongside the local team
- Excellent communication and interpersonal skills demonstrated at all levels of the business
- Comfortable managing outcomes in a matrix environment
- A collaborative approach (demonstrable) and an excellent relationship management
- Good business knowledge and ability to think strategically across the organisation
- Ability to devise compelling business cases for enabling activities
- Good Microsoft Office skills
- Proven ability to coach and manage a team
- Due to the nature of the role a full UK Driving licence is essential

What’s in it for you?

- Offering between £60,000 - £70,000 per annum, depending on skills and experience
- 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
- Car Allowance
- Annual Bonus
- Private Medical Health Care
- Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution
- Personal Medical Assessments – Open to all once a year
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
- GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
- Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment
- WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist
- Benefits on Tap, access to discounts, cashback and instant vouchers,
- Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
- Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
- Ongoing performance development reviews to help you be your best and identify growth opportunities

Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water
At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Proud member of the Disability Confident employer scheme

Clinical Deputy Manager
Southwark
£52,000 - £54,000

Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change?

Then Purosearch have the perefct role for you!

Where you'll be working:

The home operates in close partnership with Southwark Council and local hospital trusts in London. This care home is unique as it has a council employed multi-disciplinary team on site in the home (Social Workers and OTs), with whom you as a Clinical Deputy Manager would partner with to support reablement and discharge to assess services.

Benefits:

Refer a friend scheme up to £1000
Outstanding career development
Fully funded training up to QCF Level 5
Blue Light care discount package
Company pension scheme

What is required from you?
A minimum of 12 months on your right to work in the UK
A valid, in date NMC pin without restrictions to practice
QCF level 3 diploma or above in Health and Social Care (or equivalent)
Good knowledge of the CQC key lines of enquiry and other regulatory frameworks
Full time role working 42 hours per week

A day in the life of a Deputy Manager

As Deputy Manager you will be responsible for leading the care team to ensure that the care delivered to our resident is safe, supportive and person-centred. You will ensure that these needs are regularly reviewed to ensure they meet their current requirements, and ensure the general standards of hygiene and cleanliness and equipment are maintained for their safety and wellbeing. You will support to the Registered Manager in the day to day running of the home, assuming full capacity in their absence.

If you would like to apply for the role please send your CV to l,hughes@purosearch.com or call Lily 02079527641

Independent Garage Manager – North London

- Starting Basic Salary £35,000 plus Bonuses.
- Monday to Friday 8.30am – 6pm, with Saturdays on rota.
- Onsite Parking, Friendly Atmosphere and Employee Discounts!

An exciting opportunity has arisen for a dedicated and experienced individual to join my client’s team as an Independent Garage Manager. This role is perfect for someone who thrives in a dynamic environment and is passionate about delivering exceptional customer service.

My client is offering the successful Garage Manager:

- Starting salary of £35,000 plus bonus
- Working Hours: 8:30am – 6pm Monday to Friday with Rota’d Saturday’s.
- A generous holiday allowance of 25 Days plus Bank Holidays!
- Company Benefits including Company Pension, Employee Discount, Onsite parking, Monthly commission etc.

Key Responsibilities of a Garage Manager:

- Oversee the daily operations of the garage, ensuring smooth and efficient workflow.
- Allocate work to a team of skilled technicians, whilst providing guidance and support to achieve high performance.
- Maintain high standards of customer service, addressing client needs and concerns promptly.
- Ensure compliance with health and safety regulations and company policies.
- Monitor inventory levels and order supplies as needed.
- Handle administrative tasks, including scheduling, invoicing, and record-keeping.

What our Client expects of the successful Auto Garage Manager:

- Minimum of 2 years’ experience in a similar role
- Demonstrating management and motivational skills
- Proven record of excellent customer service skills
- Time Management
- A working history within the automotive sector
- Clean driving licence – Automatic and Manual

To learn more about this opportunity or to apply, please contact Zoe Osborn at Perfect Placement. Our team of Automotive Recruitment Consultants is dedicated to finding the best jobs for our candidates, so get in touch today to explore your career options in the motor trade.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career.

Job Advertisement: Kitchen Manager

Location: Bury
Salary: £32,000 - £38,000

Are you an experienced culinary professional looking to take the next step in your career? We are seeking a passionate and dedicated Kitchen Manager to join our dynamic team. As a Kitchen Manager, you will play a critical role in ensuring our kitchen runs smoothly and efficiently, while delivering exceptional dishes that keep our customers coming back for more.

Key Responsibilities:

1. Supervise and train kitchen staff on food preparation, safety, and hygiene practices.
2. Ensure all dishes are prepared according to established recipes and standards.
3. Manage kitchen inventory, ordering supplies, and controlling food costs to meet budgetary goals.
4. Ensure compliance with health and safety regulations, including cleanliness and food storage practices.
5. Collaborate with the front-of-house team to ensure smooth service and timely dish delivery.
6. Innovate new menu items and improve existing recipes to enhance the restaurant's offerings.
7. Monitor portion control and waste management to maintain cost efficiency.
8. Report on kitchen performance and work with upper management to implement improvements.
9. Oversee the maintenance and cleanliness of kitchen equipment and utensils.
10. Develop and implement training programs for new kitchen staff.
11. Create staff schedules to ensure adequate coverage during peak hours.
12. Manage kitchen budgets, including labor, food, and supply costs.
13. Conduct regular food safety audits to ensure compliance with health regulations.
14. Foster a positive and productive work environment, encouraging teamwork and collaboration.
15. Stay updated on industry trends and incorporate innovative techniques and ingredients into the menu.
16. Handle customer feedback and complaints professionally to ensure customer satisfaction.
17. Work with suppliers to source high-quality ingredients and negotiate pricing.
18. Monitor and evaluate the performance of kitchen staff, providing constructive feedback and support.

Qualifications:

- Proven experience as a Kitchen Manager or similar role in a fast-paced kitchen environment.
- Strong knowledge of food safety and sanitation regulations.
- Excellent leadership and communication skills.
- Ability to manage multiple tasks and work under pressure.
- Creative mindset with a passion for food and culinary innovation.
- Proficient in kitchen management software and inventory systems.

If you are ready to take on this exciting challenge and lead our kitchen team to new heights, we would love to hear from you!

Application Process:
Please send your CV and a cover letter outlining your relevant experience to hr@abaseenone.co.uk

Application Last Date : 17/11/2024

Start Date: 01/12/2024

Join us in delivering exceptional dining experiences and making our restaurant a culinary destination!

Full-time Team Leader vacancy at GAIL's.

If leading a team to success makes you smile and puts a spring in your step, then please read on!

We are looking for Team Leaders who have a passion to join the GAIL’s family and for supporting and developing others. You should be motivated by taking charge and want to be a positive role model. With no day being the same, you must be organised and clear talking to maximise your teams’ potential and to deliver our products to a high standard.

As appreciation for being a Team Leader with great execution and effective leadership, we will treat you to amazing benefits including:

• Free food and drink when working
• 50% off food and drink when not working
• Pension Scheme
• Discounts and Savings from high-street retailers and restaurants
• 24 hour GP service
• Cycle to work scheme
• Twice yearly pay review
• Development programmes for you to RISE with GAIL’s

Apprenticeships available alongside this role including ‘Retailer Team Member Level 2’

As Senior Transformation Strategy Manager, the post holder will lead and work as part of a dynamic team in delivering an effective service supporting managers and staff across their functional team, within the Transformation Directorate to: Works with others to create the environment for multi-disciplinary teams to incubate, test, translate and operationalise strategies, ideas, improvements and key commitments. Work with multi-disciplinary teams in the definition of strategic measures of success and management of insights across portfolio areas Work with teams in a matrix way; convening and providing thought leadership across policy, clinical, technical and professional (e.g., commercial) experts. Applies a whole system approach within the functional area and beyond. Works through options development, prioritisation, incubation and innovation activity. Ensures full suite of products, services, platforms, levers, incentives, wider interventions are effectively deployed in support of shared / multiple policy objectives. Works to align the portfolio to deliver against national policy and strategy commitments Acts as a convening point across the Transformation Directorate and NHS England to ensure strategic objectives are communicated, clear and understood by all teams The post holder will work across boundaries with teams in a matrix way to help define the strategic approach for the Directorate.

Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.

Develop a clear understanding of all aspects of service delivery and ensure that the business agenda promotes service delivery and improved care for patients. Have responsibility for co-ordinating the strategic planning processes for the Directorate, incorporating all aspects of the business and service delivery agenda. Directing and ensuring the delivery of a number of disparate work streams across clinical teams, in conjunction with the appropriate Service Manager or Professional Lead. Provide formal presentations, on complex financial and service proposals, to Trust wide and Directorate management boards. Manage the Directorates central budget and ensure proactive steps are taken to reduce overall expenditure. Identify and manage procurement opportunities to reduce overall costs of the service, increase productivity and efficiencies and liaise with the corporate procurement process. Provide leadership and management of specific Trust wide programmes of work aimed at delivering a co-ordinated approach to managing resources and minimising risk. Direct and advise the Directorate Senior Management team on processes and systems to manage and minimise the Trusts exposure to financial risk. Line management responsibilities for key staff in the business and Performance Team and the Directorate EA/PA Team. Lead the Directorate response to procurement opportunities and actively look for new opportunities for the expansion of the business of the Directorate. Lead on a range of service improvement projects across the Directorate and develop policies that support implementation of improved operational processes and systems. Lead on the design and development of programmes to support the delivery of Oxleas priorities, Directorate priorities, NHS targets and other service priorities. Co-ordinate identified work streams through the use of skilled facilitation and project management, to deliver the Trusts and the Directorates service priorities. Provide support and training to managers and front-line staff in the use of effective service improvement techniques and evidence-based approaches to managing change. Lead development of and testing of new ideas and approaches that can support the Directorate deliver improvements. Overall responsibility for the financial management of the Directorate, putting corrective measures in place or identifying, developing and negotiating new income flows where necessary. Manage and maintain financial systems which will enable the Directorates services meet their financial targets. Take appropriate action to ensure that all budgets are properly managed by delegated budget holders. Manage the functions of the Business Office team and oversee the delivery of accurate and timely financial information to support the budgetary and business planning process. Take lead responsibility for the co-ordination of the Directorates financial reporting to external bodies such as SEL and Local Authorities. Leadership Lead on the development of an overall financial management strategy to address key areas of financial risk for the Directorate, working with the Service Director, Clinical Director, Associate Directors, Service Managers and the assigned directorate Senior Finance Manager to ensure that services are delivered within the budget allocation and meet Trust financial cost improvement targets. Lead on the development of detailed plans to deliver CIPs targets and cost pressures and identify potential areas for efficiency and improvements. Lead on the development of a financial reporting process that dovetails with the service performance and clinical information reporting systems to ensure a comprehensive strategic overview is provided to the management team. Take a leadership role in the development of business cases, both to secure new funding sources in order to deliver services, but also in response to tender applications. Lead on complex change management programmes within the Directorate, working across service areas, with clinical teams and managers to improve delivery of services and outcomes for service users. Collaborate with corporate colleagues to develop and improve the use of new technologies to support and increase the productivity of service delivery and procure new services or supplies and ensure appropriate contract monitoring arrangements. Own and manage the directorate Risk Register Health & Safety leadership for Community Mental Health Teams Communication Key working relationships with Directors, Executive, Business Managers in the Organisation, Senior Management Team, corporate support department(s) teams and senior staff including Commissioners, Local Authorities, GPs and also with voluntary organisations

An exciting opportunity has arisen within the Emergency Services Division at University College London Hospitals for a highly motivated, enthusiastic and experienced leader to join us as Deputy Divisional Manager.

You will have proven leadership and management skills and experience of delivering excellence. Reporting to the Divisional Manager you will provide strategic and operational support to the Divisional Manager and Divisional Clinical Director. You will be required to work in close partnership with leaders across the division, the Trust and with external stakeholders to continue our improvement journey and ideally will be able to demonstrate experience in leading work with a variety of stakeholders to improve patient pathways and experience.

The post holder will be accountable for the operational delivery of emergency services at University College Hospital and will work closely with the clinical, nursing and managerial leads across the division, to ensure the provision of an efficient, safe, effective service that delivers excellent patient and staff experience.

This is a high profile, challenging and rewarding leadership role within the Trust with an emphasis on innovation, achieving operational and financial performance, and improving staff wellbeing. You would be part of a dynamic team who are passionate about improvement and would receive the necessary support to enable you to deliver and continue your career development journey.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

National Hospital for Neurology and Neurosurgery

Royal National ENT and Eastman Dental Hospitals

University College Hospital Grafton Way Building

Royal London Hospital for Integrated Medicine

University College Hospital Macmillan Cancer Centre

The Hospital for Tropical Diseases

University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description.


Come and be a part of the best NHS trust in England to work for, according to our staff*


UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust


*In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.


UCLH top trust to work at in England – for the second yearrunning!University College London Hospitals NHS Foundation Trust.


Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at https://www.nhsemployers.org/articles/pay-scales-202425






This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

Job Opportunity: Billing Manager
Location: Stamford Hill, London N16 6XS
Salary: £45,000
Hours: Monday - Friday, 9:30 AM - 6:00 PM
Contractual Status: Permanent

Key Employee Benefits:
* Birthday Leave: Enjoy a paid day off on your birthday to celebrate in your own way.
* Health Insurance: Access to private healthcare services, promoting your overall well-
being.
* Employee of the Month: Recognition for outstanding contributions, with a choice of extra
annual leave or a £100 voucher.
* Holiday Advantage: Additional paid days off for long-standing employees to recharge and
spend time with loved ones.
* Training and CPD Opportunities: Support for continued professional development to enhance
your skills and career growth.
* Income Protection: Financial support during extended leave due to illness or injury,
ensuring peace of mind.

About the Role:
We are seeking a highly skilled and driven Billing Manager to join a leading company in the communications industry. This is an exciting opportunity for an experienced professional to oversee Telecom and Mobile Billing Operations, ensuring accuracy, efficiency, and compliance with industry standards.

Key Responsibilities:

Billing Operations Management:
* Oversee the end-to-end Telecom billing process using the aBillity billing platform.
* Ensure timely and accurate generation of invoices for all Telecom services.
* Maintain data in the billing system to align with business needs.
* Monitor customer usage and manage CDR imports for billing suppliers.
* Data Analysis and Reporting:
* Analyse billing data to identify trends and opportunities for improvement.
* Generate regular and ad-hoc reports for management and stakeholders.
* Prepare monthly reports and enhance current reporting methodologies.

Customer Support:
* Address and resolve customer billing enquiries and disputes promptly.
* Collaborate with sales and support teams to ensure a seamless billing
experience.
* Maintain high levels of customer satisfaction through effective
communication.

Compliance and Audit:
* Ensure compliance with industry regulations and company policies.
* Implement billing controls to prevent errors and fraud.
* Review and standardise existing processes to enhance efficiency.

Team Leadership:
* Lead and mentor a team of billing specialists, providing training and support.
* Foster a collaborative and high-performance team environment.
* Work with Finance and Credit Control teams to streamline invoicing and
collections.

Required Skills and Abilities:
* Previous experience in a similar role within the Telecom industry.
* Strong leadership and organisational skills with a focus on efficiency.
* Confident and innovative, yet calm under pressure.
* Excellent written and verbal communication skills.
* Knowledge of the aBillity billing system is desirable.

Why Apply?
This role offers the chance to be part of a forward-thinking team dedicated to innovation and excellence in the telecom sector. If you are a motivated professional looking to make a significant impact, we encourage you to apply!

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.