Total 376 Manager job vacancies in Gateshead, Tyne-Tees, NE11 0HZ

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

About The Company
At Salutem Care and Education, we are dedicated to ensuring that the individuals who use our services receive exceptional, empowering support from a team of highly trained and engaged staff in environments that are homely and comfortable. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes.

➡️Supportive: We promote opportunities for everyone to reach their full potential.
➡️Ambitious: We strive to provide the best possible outcomes for those who use our services.
➡️Loyal: We put the people we support and our staff at the center of everything we do, delivering on our promises and ensuring our services meet the needs of all stakeholders.
➡️Unique: We offer diverse, innovative services without compromising on quality.
➡️Transparent: We foster a culture of openness, honesty, and mutual respect, continuously learning from our experiences and striving to set the highest standards.
➡️Engaging: We work in partnership with the people we support, our staff, and all stakeholders.
➡️Meaningful: We encourage everyone to lead a meaningful life by being aspirational and offering opportunities.

Why Choose Us? 
✅ Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support. 
✅ Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support. 
✅ Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance. 
✅ Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities. 

Still not Convinced? 
⭐ Top Employer Recognition: Salutem Care and Education is proud to be acknowledged by the Top Employers Institute as one of the UK's top employers. 
⭐ Disability Confident Commitment: We actively create an inclusive workplace for disabled individuals. Our commitment goes beyond compliance, fostering an environment where everyone’s unique talents thrive.  
⭐ Top 50 Inspiring Workplace: Honoured for our commitment to a PeopleFirst culture, integrating culture, purpose, leadership, wellbeing, inclusion, employee voice, and experience. 

About The Role

This is a Multi-Site Role covering two of our fantastic services here at Salutem - Mount View and New Road both sites are within a 5 minute drive from one another so a driver with a full, clean UK Licence will be required. Time in the working week will be spilt over both sites!

The role of the Registered Manager encompasses overall operational responsibility for the service or services, ensuring smooth operations, and effective staff allocation and management. You will oversee the delivery of excellent operational services within your area, regularly supervising Deputy Managers, Team Leaders, and/or Senior Support Workers.

Responsibilities
Service Delivery:
Monitor and support person-centered services within your area.
Ensure health and safety of the people we support and staff.
Ensure staff actions support care, protection, well-being, and regulatory compliance.
Staff Supervision:
Supervise and support Deputy Managers, Team Leaders, and Senior Support Workers through recruitment, coaching, and performance management.
Financial Administration:
Manage budgets and staff deployment effectively.
IT and Quality Management:
Use IT systems to manage staff, incidents, quality assurance, training, and occupancy.
External Collaboration:
Work with external agencies to promote the company and increase referrals and placements.
Staff Development:
Enhance staff knowledge and skills through inductions and training.
Continuously improve your own knowledge and practice for service improvement.

Join us at Salutem Care and Education and help create a brighter future for those we care for! 
Apply now and be part of a team that truly values your contribution! 

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Professional Lead Therapeutic Radiographer To lead and be responsible for the delivery of radiotherapy services and implementation of radiotherapy pathways ensuring a cohesive, effective and seamless service is provided to service users across NCCC and NCCC-NC To be responsible for the safe and efficient use of multiple modalities, cutting edge Radiotherapy equipment, (over both sites) in the development and delivery of novel radiotherapy planning and treatment delivery techniques, and in the undertaking of research and development within the radiotherapy service To provide professional leadership and strategic development of Consultant Radiographers and Advanced Radiotherapy Practitioners working within appropriate expert fields of Radiotherapy practice Responsible for the safe delivery of a high-quality radiotherapy service, in a patient orientated way to agreed standards and within available resources To plan for and respond to changes in service needs and delivery. To take a lead on the strategic and operational management of radiotherapy delivery within the Clinical Board and providing expert advice in relation to radiotherapy delivery issues To advise the Trust and external bodies on radiotherapy delivery issues. This role will work closely in conjunction with Radiotherapy Physics and Medical Staff for delivery of radiotherapy service To provide line management support to the Operational Delivery Network Manager working towards achieving the objectives of the Radiotherapy Service Specification. To provide strategic leadership to the Northern Radiotherapy Network as a core member of the Network Oversight Group, covering area of responsibility

Interview date 12 December 2024

The Northern Centre for Cancer Care (NCCC) is looking to appoint a Radiotherapy Service Manager and Professional Lead Therapeutic Radiographer based in Newcastle.

We are looking for a well-motivated, experienced person to lead the delivery of radiotherapy services within our Cancer Centres in Newcastle and Carlisle (Northern Centre for Cancer Care North Cumbria).

This management position within NCCC/NCCCNC involves the full range of management accountabilities including day-to-day operational management of the radiotherapy department in both Newcastle and North Cumbria.

This post is responsible for teams across both departments incorporating approximately 100 members of staff, predominantly radiographers.

We have 9 Varian TrueBeams, 2 Tomotherapy units, 3 CT Scanners, 1 SXT unit and 1 HDR brachytherapy unit across our two sites, delivering treatment to approximately 6000 new patients per year employing a wide range of therapies including multi-met SRS, lungs SABR, HDR gynae brachytherapy, TBI/TSEI, gated lung therapy and cardiac SABR.

This is an exciting role for a motivated individual keen to drive improvement and join a very supportive and collaborative team.

The post holder takes day-to-day responsibility for delivery of the radiotherapy department’s key performance indicators as laid out in the NHS England’s service specification. This includes achieving the national cancer waiting time targets including the 62 and 31-day waits.

NCCC provides a highly specialized regional radiotherapy service to a population of circa 3.3million across the North East and North Cumbria with radiotherapy service provision for circa 2.0million.

This senior management position within NCCC/NCCC-NC involves the full range of management accountabilities for the delivery of radiotherapy services, including day-to-day operational management of the departments in both Newcastle and North Cumbria. A key objective for the post holder is to ensure equity of service delivery across the geographically spread treatment locations. This requires the post holder to ensure effective agreement exists between the departments in delivery of both strategic and operational objectives in order to deliver integrated care pathways.

The role provides radiotherapy professional leadership to the Radiotherapy Operational Delivery Network (ODN) responsible for providing radiotherapy system leadership and the delivery of NHS England’s vision and ambitions for the modernisation of radiotherapy services

The annual budgetary management responsibilities for this role include £4.6million for staff resources, and operational management and leadership of in excess of 100 staff membersAs part of the senior management team of the Cancer and Haematology Clinical Board, the post holder will work collaboratively to propose and implement changes to radiotherapy service delivery across the two radiotherapy units.

Our staff oversee around 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:

• Freeman Hospital
• Royal Victoria Infirmary (RVI)
• Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)
• Newcastle Dental Hospital
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service
• Cramlington Manor Walks

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under ‘Documents to download’ or ‘Supporting documents’.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit:Careers | Newcastle Hospitals | NHS | Newcastle HospitalsandNewcastle Hospitals NHS Foundation Trust

• Professional Lead Therapeutic Radiographer
• To lead and be responsible for the delivery of radiotherapy services and implementation of radiotherapy pathways ensuring a cohesive, effective and seamless service is provided to service users across NCCC and NCCC-NC
• To be responsible for the safe and efficient use of multiple modalities, cutting edge Radiotherapy equipment, (over both sites) in the development and delivery of novel radiotherapy planning and treatment delivery techniques, and in the undertaking of research and development within the radiotherapy service
• To provide professional leadership and strategic development of Consultant Radiographers and Advanced Radiotherapy Practitioners working within appropriate expert fields of Radiotherapy practice
• Responsible for the safe delivery of a high-quality radiotherapy service, in a patient orientated way to agreed standards and within available resources
• To plan for and respond to changes in service needs and delivery.
• To take a lead on the strategic and operational management of radiotherapy delivery within the Clinical Board and providing expert advice in relation to radiotherapy delivery issues
• To advise the Trust and external bodies on radiotherapy delivery issues.
• This role will work closely in conjunction with Radiotherapy Physics and Medical Staff for delivery of radiotherapy service
• To provide line management support to the Operational Delivery Network Manager working towards achieving the objectives of the Radiotherapy Service Specification.
• To provide strategic leadership to the Northern Radiotherapy Network as a core member of the Network Oversight Group, covering area of responsibility


This advert closes on Sunday 1 Dec 2024

Proud member of the Disability Confident employer scheme

School Business Manager
Newcastle School
Full-Time, Permanent
£30,000 - £33,000 per annum
Start Date: ASAP

We are currently supporting a Newcastle School which is a vibrant and inclusive educational institution dedicated to providing high-quality education and fostering a supportive learning environment.

We are supporting them in their hunt for an experienced School Business Manager to join our team and contribute to the efficient management of the school's resources.

Key Responsibilities:

• Oversee the financial management of the school, including budgeting, forecasting, and financial reporting.
• Manage the school's administrative functions, including HR, facilities, and procurement.
• Ensure compliance with relevant legislation and school policies.
• Work closely with the Headteacher and senior leadership team to support the strategic direction of the school.
• Develop and implement effective systems and processes to enhance operational efficiency.
• Liaise with external stakeholders, including local authorities and suppliers.

Requirements:

• Proven experience in a similar role, preferably within an educational setting.
• Strong financial acumen and experience with budget management.
• Excellent organisational and leadership skills.
• The ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Relevant qualifications in business management or a related field.

Benefits:

• Opportunity to make a significant impact on the school's operations.
• Supportive and collaborative working environment.
• Professional development opportunities.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

In this role, you are accountable for: Create and lead the project to deliver the agreed outcomes within time, cost and quality constraintsDeliver project in line with internal and external assurance frameworks as appropriateDay to day management and leadership of the project and the project teamSet project controlsSelect and apply appropriate delivery methodologiesDelivery of cohesive project Business Cases through collaborative input from subject matter expertsDevelop the budget and track deliveryEnsure all expenditure is governed in accordance with NHSBSA Standing Financial Instructions and DHSC / Cabinet Office spend controlIdentify skill requirements and deploy resources. Manage a medium sized teamDelivery of the agreed Business Case scope in line with defined time, cost, and quality criteria to enable the realisation of benefits post projectEnsure appropriate Benefits Realisation Strategy is in place to enable longer term delivery of benefits against the Business Case within post project Benefit RealisationIdentify and manage stakeholder relationships and need for senior level support Manage internal and external relationships as appropriateIdentify and monitor project risks and issues. Develop mitigating actions and escalate as appropriateLead risk management within project team in accordance with NHSBSA Risk Management FrameworkSupport effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as Project Manager, to account for deliveryManage progress and delivery confidence reporting in line with internal NHSBSA and external reporting cycles as requiredEngage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as requiredEnsure effective Change Management processes are in place to agree and document changes to deliverables as agreed with stakeholdersSeek appropriate support, guidance and coaching from the project community.Show commitment to personal developmentActive involvement in knowledge sharing and informal mentoring within the Programme and Project Management community

In this role, you are accountable for: Supporting Strategic Reviews including Spending Reviews Whilst the Finance Strategy and Management team will lead the financial aspects of these reviews, the Finance Transformation team will play a key supporting role as directed, as set out below: Production of financial advice for the purpose of Spending Reviews and other Government lead reviews enabling the production of coherent, consolidated plans. Professional, accurate and insightful information provided to review team potentially in challenging situations. Liaising with NHSBSA Directors and divisional management teams to understand their strategic aims and operational imperatives, to inform the production of information. Preparation of sensitive, contentious information on all aspects for these Reviews in a clear, understandable, and audience-appropriate manner. This may include presenting to DHSC, HMT, Review Teams, NHSBSA Leadership Team (LT) and Board. Developing and presenting detailed reports summarising status on issues, appraising outcomes, and providing progress reports for senior staff or groups of staff as directed from time to time, tailoring the content to meet the needs of the audience including delivering complex and sensitive messages through written and verbal presentations. Supporting the Taxpayer Value Programme (TVP)/ HMT Public Value Self-Assessment Supporting the Head of Strategic Commissions and Transformation to deliver the financial aspects of the programme. Reporting to the Head of Finance Strategy Management and Reporting and where necessary Executive Director of Finance and Commercial Services on a regular basis on the performance of the financial aspects alongside colleagues in other departments. Leading a team who work closely with the organisation to ensure that this approach to the financial aspects of TVP are adopted widely across the Directorate. Supporting the risk management, and issue resolution processes. Financial Benchmarking Responsible for developing and co-ordinating production of financial benchmarking documentation in line with NHSBSAs commitments and long-term implementation across the organisation ensuring this is embedded and aligned with the Taxpayer Value Programme. Liaising with NHSBSA Directors, divisional management teams and Finance Strategy and Management team to support the development of an accurate and impactful financial benchmarking solution(s). Lead input of financial benchmarks to the Head of Strategic Commissions and Transformation to enable forming overall Benchmarking. Liaising with third parties, including the Department of Health and Social Care (DHSC) and HMT on financial benchmarking and ensuring that best practise is adopted across the organisation. Lead a team to ensure that this work is continually adopted and improved. Ensuring appropriate governance and training is provided to the organisation to make this a permanent process. Leading presentations to NHSBSA LT, Board and External Stakeholders to support the Head of Financial Management, Reporting and Control and EDoF. Drawing from awareness of other academic fields and industries, ensuring the organisation benefits from relevant initiatives. Service and Unit Costing Responsible for developing and co-ordinating the production and long-term implementation of unit and service costing across the organisation ensuring this is embedded and aligned with the Taxpayer Value Programme. Liaising with NHSBSA Directors and divisional management teams to support the development and maintenance of an accurate and impactful solution. Liaising with third parties, including the Department of Health and Social Care (DHSC) and HMT on unit costing and ensuring that best practise is adopted across the organisation. Ensure adoption as part of the organisations ongoing monthly processes to drive change. Postholder will lead a team to ensure that this work is continually adopted and improved. Ensuring appropriate governance and training is provided to the organisation to make this a permanent process. Lead presentations to NHSBSA LT and Board and External Stakeholders to support the Head of Financial Management, Reporting and Control and Executive Director of Finance and Commercial Services. Multi-year Planning/Forecasting Support the Finance Strategy and Management team to: Develop and implement financial planning and forecasting over multiple years including through: a. drawing from the recommendations and actions from Taxpayer Value Programme assessments b. use of service and unit costing c. application of new forecasting and planning tools and; d. providing other input as required reflecting the outputs and experience of the Financial Transformation team Horizon Scanning of Future Finance Strategies Responsible for establishing a full awareness of emerging trends, innovations, and challenges in the future of finance within the public sector and beyond. Proactively exploring new financial strategies, technologies, and policies to provide insights and recommendations that support the directorate and organisations. The role requires the following skills and abilities: Previous experience of mobilising and running multiple programmes simultaneously, blending the problem-solving skills necessary in the early phases with the implementation skills needed to move from design to delivery. Previous experience managing large and matrix style teams with a key focus on enabling collaboration, drawn from different government departments/national bodies. Ability to plan out, draft and edit strategic documents intended for a broad audience. Excellent influencing and stakeholder skills and the ability to operate autonomously at senior levels, i.e., CEOs, board. Excellent analytical skills, qualitative and quantitative skills. The ability to manage conflict and negotiate difficult relationships, always treating others with respect but equally ensuring that projects are kept on track. Have experience of health and care sector and its strategy. Be resilient and approach work with a can-do attitude. Be receptive to other perspectives and to well-founded arguments, no matter who voices them. A positive and optimistic attitude, commitment to the values of the NHS as well as of equality and diversity. Proactively manage the key risks and issues that arise within projects and the wider team; ensuring appropriate mitigating actions are taken in response. Establish the right governance for projects and programmes. Avoid the destabilisation of business as usual across Strategic Finance and ensure business continuity plans are in plan within the team.

Randstad CP are looking for an experienced Technical Service Manager for a leading Facilities Management company on a long term contract based near Durham.

The role is pivotal to success and growth of businesses/services and will report to the Contract Manager. You will have the ability to update and maintain up to date professional and technical competence and use this in the achievement of objectives.

Key Responsibilities:

- Supervision of the site team in accordance with company Procedures andPolicies.
- Ensuring the efficient and effective operation, maintenance and repairof the sites M&E Plant and Equipment, Building Fabric, Site Infrastructure, External Works, Grounds, Transport and Waste Services.
- Planning and controlling change.
- Researching new technologies and alternative methods of efficiency.Ensuring that there is suitable cover to support a robust out of hours call out system for all contract service lines.
- Ensure that appropriate controls are in place to confirm that reactive repairs to the sites M&E systems (such as - but not limited to - BMS, Fire, Air Conditioning, Generators, Compressors and LV Electrical Distribution and Switch Gear), fabric and site infrastructure are completed correctly and in accordance with the contract requirements.
- Provide technical support to team supervisors to prioritise and delegate reactive and Planned Preventative Maintenance tasks to the delivery team ensuring optimum levels of service delivery are being achieved.
- Ensure that Planned Preventative Maintenance is carried out in line with task schedules and industry best practices.
- Advising the Account Manager on labour levels and holiday/absence cover
- Sub-Contractor procurement and appointment
- Management of Specialist Service Contractors, including Induction and signing off and actioning minor works listed on service report sheets.
- Monitor staff's performance and ensure service delivery meets and exceeds client's expectations.
- Financial management and planning, reviewing budgets and managing cost inclusive of internal and external invoicing
- Support the Account Manager in producing Contract Review Packs in accordance with the Business Unit timetable.
- Regularly monitor and audit Quality documentation to ensure compliance with companies standards.
- Ensure that all company standard policies relating to HR issues are understood and adhered too, including managing grievance/disciplinary processes as required.

Experience required:

Applicant must have and maintain a current valid driver's license.
At least two years at a similar level or equivalent.
Knowledge of current technical standards
Knowledge of business-critical services
Working in a Blue-Chip environment.
Formulating, Assessing and Validating Risk Assessments and Method Statements.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

I am working with a leading construction firm dedicated to delivering high-quality projects on time and within budget. Our team is committed to excellence, innovation, and sustainability in every project we undertake.
I am seeking an experienced and dynamic Construction Project Manager to join our team. The successful candidate will be responsible for managing relationships with key stakeholders, creating benchmarks for success and deliverables, and planning work assignments that meet deadline requirements. This role requires a proactive approach to managing budgets and adapting to changes in scope during the execution of contracts.

Key Responsibilities:

Stakeholder Management: Build and maintain strong relationships with clients, subcontractors, suppliers, and internal teamsBenchmarking and Deliverables: Develop and implement benchmarks for project success, ensuring all deliverables are met on time and within budget.
Budget Management: Oversee project budgets, track expenses, and ensure financial objectives are achieved.
Work Planning: Plan and assign work tasks to team members, ensuring deadlines are met and quality standards are maintained.
Adaptability: Monitor and manage changes in project scope, budget, and timelines, ensuring project goals are still achieved.
Reporting: Prepare and present regular project updates to stakeholders, highlighting progress, risks, and mitigation strategies.

Qualifications:

Bachelor's degree in Construction Management, Civil Engineering, or a related field.
Proven experience as a Construction Project Manager or similar role.
Strong knowledge of construction processes, means, and methods.
Excellent communication and leadership skills.
Proficiency in project management software and tools.
The ability to manage multiple projects simultaneously and meet tight deadlines.
Strong problem-solving skills and attention to detail.

What They Offer:

Competitive salary and benefits package.
Opportunities for professional development and career growth.
A collaborative and supportive work environment.
The chance to work on exciting and challenging projects.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

The full responsibilities and requirements of the role can be found in the job description and personal specification.

The Catering operations managers plan, organise and develop the food and beverage services of organisations and businesses. The Manager runs the day-to-day operations of a dining establishment. Their duties include managing the staff and operations, providing excellent customer service, ensuring staff safety, and following all food safety procedures according to regulations. Coordinating meals with the kitchen staff to ensure food is ready. The managers are expected to have a keen eye for detail and the ability to prioritise tasks. Ensuring customers have a positive experience at the restaurant, including greeting customers, handling complaints or issues, and providing prompt and efficient service; Managing an inventory of restaurant supplies and ensuring they are adequately stocked and maintained.

Pay up to £45,081, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance.  

DWP. Digital with Purpose. 

• We love to talk Agile. What's your favourite approach? Scrum, Kanban, Lean or something else? 

• Want to grow your career as part of the one of the biggest Agile Delivery communities in the UK? 

We are looking for an Agile Delivery Manager to join our community of tech experts in DWP Digital.

This is not a traditional project management role. We're looking for skilled agile delivery managers, who have experience of delivering software in an agile environment.

You'll enable a multi-disciplinary team through different phases, as we use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK.

What skills, knowledge and experience will you need? 

• Experience of delivering software at pace in an agile environment 

• A good understanding of agile principles and practices 

• Promoting a healthy team culture, managing team dynamics and fostering a continuous improvement environment 

• Translating technical terms and facilitating relationships with business stakeholders  

• Form effective partnerships and relationships with people both internally and externally, from a range of diverse backgrounds, sharing information, resources and support
  
  
  
  

You and your role 

Our Agile Delivery Managers create psychologically safe spaces, so our high-performing digital teams to create, build, innovate and deliver stuff that works for over 20 million users.

You'll make sure our experts have what they need to deliver the best services. You'll identify blockers, and find the best way round through, and over. 

Our focus is on individuals and interactions, values and behaviours - not processes tools or documentations - and we put the user at the centre of everything we do. 

One of the great things in DWP is the scale and breadth of activity we're taking on. It is massive. There is a real variety of projects and teams who want your coaching, leadership and empowerment. 

Our Agile Delivery practice is thriving with over 200 members.

New joiners, and long time-members of our community love how much support is available, and the degree of collaboration in DWP. 

And the opportunities for learning - in whatever form you prefer - are unlimited. 

Details. Wages. Perks. 

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield, whichever most convenient for you. 

Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. 

Pay: We offer competitive pay of up to £45,081.

Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £13,000 per year. 

Holidays: A generous leave package starting at 26 days and rising to 31 days over time. 

You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. 

We have a broad benefits package built around your work-life balance which includes: 

• An award-winning environment and culture: Employer of the Year 2023 (Women In IT Awards), Founders Award for Outstanding Digital Leadership 2023 (Digital 100)  

• Flexible working including flexible hours and flex-friendly policies 

• Time off volunteering and charitable giving 

• Bring your authentic self to work with 'I Can Be Me in DWP'  

• Discounts and savings on shopping, fun days out and more 

• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference 

• Sports and social activities 

• Professional development, coaching, mentoring and career progression opportunities. 

 

Process:  

We know your time is valuable so our application and selection process is just two stages: 

 

1. Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. 

1. Interview: a single stage interview online. 

CLICK APPLY for more information and to start your application. 

Proud member of the Disability Confident employer scheme

Are you a fully experienced Bodyshop Manager who has a technical background? Are you looking for a new challenge? If so, here’s a great opportunity for you. Our client is an independent bodyshop looking to recruit a Bodyshop Manager who has previous experience in this role.

Required for this role, you will:

Organise work into the bodyshop.
Allocate work to productives.
Monitor productivity of the workshop.
Manage quality control.
Control technical data.
Dealing with insurance companies.
Knowledge of Audatex.
Understand estimating.
Aftersales experience in either Bodyshop or Workshop.
Having 3 years in supervising experience and knowledge of Autoflow, manufacturer approval, warranty approval and insurance approval experience will help your application.

You must be IT literate and liaising with customers and dealing with their requirement.

To be considered for this job, you must be an excellent communicator, hardworking, motivated, organised, process driven, a team player, target driven, good understanding of aftersales/Bodyshop and have a full UK driving license. If this sounds like you, we need to be talking to you today. Give us a call on 0191 4155010 or click apply now.

Hours: Mon – Fri 8.00 am. – 5.00 pm. No Saturdays

Wages: Negotiable DOE,

Are you a fully experienced Front of House Manager? Are you looking for a new opportunity? If so, you need to keep reading.

Required for this Independent Workshop/garage, you will need to be:

Responsible for greeting/updating customers.
Providing estimates for work.
Converting estimates into sales.
Applicants must have good track record in car sales, technical experience, good communication skills and be IT literate to be considered for this position.

You must be organised, Confident, self-motivated, attention to detail, willing to go the extra mile, and be a team player.

A full current driving licence is essential.

If this sounds like you, we need to be talking to you today. Give us a call on 0191 4155010 or click apply now.

Hours: Mon – Fri 8.30 am – 5.30 pm. (40 hrs per week)

Wages: Upto £40k DOE.

Restaurant General Manager

Newcastle upon Tyne

£38,000 - 42,000 + Fantastic Benefits

Are you ready to lead and inspire a team in one of the most loved restaurant brands? We are looking for an experienced and passionate Restaurant General Manager (RGM) to take charge in one of our dynamic restaurants. This is not just a job - it's an opportunity to shape a high-performing team, deliver world-class guest experiences, and drive business success. If you thrive in a fast-paced environment and are ready to make a real impact, this role is for you.

What You'll Be Doing

• Leading a team of managers and staff at all levels, ensuring the restaurant runs like clockwork.
• Creating a people-first culture, motivating your team to reach their full potential.
• Building long-term success through strong leadership and robust performance management.
• Driving commercial success by focusing on sustainable profit growth and sales metrics.
• Ensuring the guest experience is second to none - your leadership will guarantee every guest leaves happy.
• Taking ownership of Health & Safety, ensuring the safety of guests, team members, and visitors at all times.

What You'll Need

• Proven leadership experience, ideally in a fast-paced restaurant or retail environment.
• Strong commercial acumen - you know how to drive profitability and growth.
• Exceptional communication and coaching skills - you'll be inspiring and developing your team every day.
• A passion for delivering an outstanding guest experience and a keen eye for detail.
• The ability to adapt, make decisions and take responsibility for your restaurant's success.

What's in it for You?

• Competitive salary of £38,000 -£42,000 depending on experience.
• Excellent benefits package, including opportunities for career progression and personal development.
• A chance to be part of an industry-leading brand that values people as its greatest asset.

If you're ready to lead, inspire, and make a difference, apply now! Let's take your career to the next level in one of the most exciting roles in the restaurant industry.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations.

To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in:

Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.