We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk ma.....
We Are TransUnion:
TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.Day to Day You’ll Be:
Work as part of our International Delivery Support team to drive the implementation of standardized and optimal solutions to common challenges, helping our Regional Delivery teams to deliver our products and data to our customers in a scalable and efficient way.
Work directly with our solutions, market verticals, product and Global Technology teams to understand our product matrix and landscape.
Interact with Global Delivery peers to understand voice of the customer and voice of the user; provide feedback to our internal partners to ensure alignment.
You will work closely with other business partners in the matrix to consult on operational readiness for new products and complex solutions.
You will contribute to the establishment of internal business metrics to be able to support recommendations internally and to our partners.
Work with your leader to establish goals, team plan and ways of working for supporting our International Regions, including defining stakeholders, establishment of meeting cadence, and prioritization of projects.
You will contribute to the delivery of multiple global projects, collaborate with cross-functional teams.
Support the monthly analysis and reporting of product and operational metrics.
Contribute to a culture of operational excellence through engaging as a team player across Delivery Operations and sharing insights with your team and peers.
Essential Skills & Experience:
Proven ability to solution complex ideas directly with product development and technology teams.
Experience in supporting functions for existing and new client deliveries end to end – from initial scoping and quoting through implementation and post-production support.
Strong business analysis aptitude together with an ability to understand technical and analytical concepts and articulate their value in layman’s terms.
Ability to assess and understand local Regional architectural landscape across a number of product platforms and the ability to expand that understanding across more Regions to support identification of common challenges and common solutions.
Ability to foster enterprise relationships directly and successfully navigate a matrix organization.
An understanding of the credit risk life cycle, its products and regulatory constraints.
Ability to problem solve; work with little formal guidelines and direction; recommend decisions using the appropriate level of information; provide appropriate guidance to others; balance external and internal requirements.
Expert knowledge of software development lifecycle principles and quality assurance.
Ability to tell a story or present a problem with facts, data, and provide solutions options.
What’s In It For you?
At TransUnion you will be joining a friendly, forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
26 days’ annual leave + bank holidays (increasing with service)
Global paid wellness days off + a bonus day off to celebrate your birthday
A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
Access to our diversity forums and communities so you can get involved in causes close to your heart
TransUnion – a place to grow:
If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together
Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.
Additional support:
At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting ukrecruitment@transunion.com
Interview & Hiring Process:
Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.
We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.
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Find out more about Life At TU UK:
https://twitter.com/TransUnionUK
https://www.linkedin.com/company/transunion/life/