Total 1,381 Others job vacancies in Quedgeley, Gloucester

- To support families with children with an endocrine condition from diagnosis through to transition. - Provide diagnostic testing and staring treatments where required - Act as a expert resource for patients, parents, schools, nurserys and other community settings as well as for medical staff. - Support the organisation and development of health care education packages for children and families, nurseries, schools and respite care facilities. - Reviewing and monitoring of blood results - Ensure the delivery of accurate research based information, for the administration of clinical procedures/treatments within the specialist area, e.g. NICE guidelines for Growth Hormone Treatment for children with Growth Hormone Deficiency. -Training and education -Support the development of nursing policy, protocols and guidelines within defined speciality, ensuring consistency with National and International standards and current research, e.g. Policy for the Management of Congenital Hypothroidism and Protocols for Hormone Provocation Tests. To deliver safe care within a challenging and changing clinical environment, using equipment and resources safely and as appropriate. If you are interested in the above position and would like more information or would like to arrange an informal visit, then please contact: 0300 422 8476 Or e-mail Sarah.wynn@nhs.net

Salary: NJC 7-11 £25,584 - £27,269 FTE (£18,751.84 - £19.986.87 actual salary) + well-being cash plan + pension scheme (LGPS) + additional Lift Schools benefits

Hours: 32.5 hours per week, 38 weeks per year

Contract: Part Time, Fixed Term

Start date: Immediately

Are you passionate about education and looking for a fulfilling career?
We're looking for a dedicated teaching assistant to join our supportive team at Brockworth Primary Academy. Within this role, you will provide support to students so that they can access the curriculum, participate in learning and experience a sense of achievement. You will be vital in supporting our students and helping them achieve their potential.

You will be working on a daily basis within our Enhanced Provision supporting students with SEMH (social, emotional and mental health needs) so you will need to have a resilient and empathetic attitude. You will have the opportunity to have a huge positive impact on our students' lives. Experience working with students with special needs or challenging behaviour would be an asset. This is a part-time, fixed term role until the end of the school year - July 31st 2025. We warmly welcome candidates with experience working with children (ideally with SEND/SEMH) within an educational environment and full training will be provided.

About our school:
Brockworth Primary Academy is a two form entry primary school on an ambitious journey to make a real difference to the lives of our children. We are proud to be a part of Lift Schools (formerly known as Academies Enterprise Trust), a collaborative educational organisation striving for excellence across all 57 of our remarkable schools. If you join our team at Brockworth, we can offer you large spacious classrooms, fantastic grounds, two halls, chromebooks and iPads for every class, an academy library, excellent resources for the curriculum and our very own technology workshop, which includes a large kitchen.

We have a strong, supportive team of staff, who are well supported by expertise across our network to help realise the next steps of their careers.

Ready to apply? Get in touch below. We can't wait to hear from you.

The role is due to commence immediately. This is a part time, fixed term role until July 31st 2025.

Closing date: 29 November 2024

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

Proud member of the Disability Confident employer scheme

Are you an experienced Fabric Plumber, then this is for you. we do have an opening in Gloucester for Plumber.

This is a Monday to Friday position working a 40 hours per week, In return you will receive:

• Salary - £34k

• Mobile, van and fuel card

• Monday to Friday, 40 hours

• 25+8 days holidays

• Call out between ¼ and 1/6, £105

• Other details:

• Requirements / Qualifications:

  Qualifications:

  • NVQ Level 2 / 3 in plumbing / equivalent

• Day to Dat Duties:

• Conduct routine inspections and maintenance of fabric structures.
• Identify and repair damages to fabric installations.
• Assist with installation and upgrades of fabric systems.
• Select, procure, and manage fabric materials and tools.
• Ensure compliance with safety standards and regulations.
• Maintain documentation and prepare reports on fabric conditions.
• Coordinate with maintenance staff and communicate with management.
• Implement preventive maintenance schedules.
• Train and supervise junior staff and maintenance personnel.
• Apply technical expertise to solve fabric-related issues.
• Carpentry, plumbing, painting, tiling etc

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

De Vere Tortworth Court

De Vere Tortworth Court is a hotel that definitely has the WOW factor: a magnificent Grade II listed mansion house in South Gloucestershire, complete with sweeping drive entrance, Victorian arboretum and 30 acres of grounds making it a truly unique place to work. There are 201 bedrooms and suites, 14 meeting and event spaces including the Orangery, 2 Food & Beverage outlets, a seasonal outdoor Tipi and a Leisure Club & Spa offering treatments.

Your commute: we're just a short way from J14 of the M5 and commutable by car from both Bristol and Gloucester.

At De Vere, we warmly welcome everyone and foster a sense of belonging, where each person is valued and appreciated. Join our team and become part of a passionate group of individuals who genuinely care about the experiences we create for our guests and colleagues.

Leisure Assistant

This is a part time vacancy - 32 hours per week

Are you looking for a leisure fitness role? Would you enjoy working in a luxury spa environment?

As a Leisure Assistant you will support the Leisure Club Manager to ensure the smooth running of the health club. The role will involve a range of duties including carrying out pool checks and cleanliness of the facilities, checking guests into the leisure facilities and spa, keeping accurate membership records and maximising sales opportunities wherever possible.

Ensuring health and safety requirements are met at all times for the safety of both members and staff will also be very important in this role.

What we look for from a Leisure Assistant:
• Someone who is self-motivated with excellent communication skills and has previous experience in a leisure based role
• Pool Plant operator knowledge is desirable but not essential as a training qualification will be provided

Benefits:

The Pay & Benefits:

At De Vere we pay attention to the thoughtful details that inspire the loyalty of our permanent colleagues. That’s why we are proud to offer the following benefits for the role of Leisure Assistant.

• £12.25 per hour
• Free meals on duty in our colleague dining facilities
• Stay in shape with complimentary use of the Leisure Club facilities saving you money on costly gym memberships
• We believe in celebrating your special moments too, which is why we offer an extra paid day off for your birthday, along with a £20 love to shop voucher.
• Varied shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone
• As a token of our gratitude for your loyalty, we'll treat you to an annual complimentary 2-night stay with dinner in a De Vere property of your choice, plus additional monetary rewards for reaching long service milestones
• Discover exclusive perks with our £50 colleague rates for overnight stays at De Vere properties, accompanied by a fantastic 50% discount on Food & Beverage.
• 28 days holiday each year - pro rata (increasing annually up to 33 days)
• Venue closure over the Christmas period allowing you time off to enjoy the festive season
• Explore our Exclusively Yours Benefits portal, unlocking hundreds of discounts on retail, travel, and leisure activities.
• We are committed to your growth and offer excellent career progression opportunities, including access to our Apprenticeship programmes and study support.
• Take advantage of our Employee Assistance Programme, Hospitality Action, providing 24/7 health and wellbeing support, including free counselling.
• Experience the flexibility and convenience of Wagestream, our financial wellbeing platform, granting you instant access to your pay when you need it.
• We value your hard work and recognise your achievements through our monthly colleague recognition programme, You Are De Vere, culminating in an exciting annual colleague recognition event.
• Join a supportive team that knows how to have fun with regular team appreciation events, including memorable Christmas and Summer parties.
• Gain peace of mind with our Company Life Assurance scheme, ensuring financial security for your loved ones.

JOB ROLE: CONSTRUCTION GROUNDWORKER
LOCATION: GLOUCESTER, GL7
START MONDAY 11TH NOVEMBER
RATE: £21 - 22 PER HOUR

We are currently looking for an experienced groundworker for a civils project based in Gloucester.

You will be working on a range of finishing groundworks duties mainly concrete paving, breaking out and repairs. Working with an established team.

Requirements for the role:

• A current CSCS card
• Full 5 point PPE
• Proven experience working in a civils environment
• Strong attention to HSE standards

Please apply for the role or for more information contact Joe Lewis on 07826 531757.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Are you an experienced Transport Manager looking to use your skills to step into an exciting position in a fast-paced environment? How would you like to be part of the leadership team in the biggest global vehicle remarketing Company?

We are looking for a Transport Manager to join our established management team, working at our Gloucester Operation Centre.

The Transport Manager is responsible for leading and coaching our Transport teammates, to ensure Company and customer expectations are met.

This role is responsible for the compliance and efficient management of the transport function within the Operation Centres. The successful candidate must have a CPC (National or International) as they will be expected to be named on the Operator's Licence, becoming the principal Operators Licence holder.

Main duties and responsibilities:

• People Leadership - Recruiting, inducting, Coaching, and developing the transport team to succeed and grow.
• Drive Operational Service - Ensure the day-to-day transport function operates in line with service level agreements with the support of the General Manager.
• Drive Continuous Improvement - challenge the norm, fostering a culture of looking forward way to improve the operation.
• Cross functional working - Actively builds relationships across the Operation Centre and wider business in a way which ensure support is available and performance isn't hindered or negatively impacted.
• Legalities and compliance - Ensure that all fleet vehicles and teammates are compliant with all legal, regulatory and contractual compliance including Drivers Hours and working Time Directive with the support of the Regional Transport Manager.

What we need from you:

• Demonstrable people management and leadership experience
• CPC (National or International) and full UK Driving Licence
• Customer service focused (both internal and external customers)
• Positive, can-do attitude - motivating and engaging your teammates to succeed
• Must be able to multi-task within a fast-paced environment and do well under pressure
• Excellent verbal and written communication skills
• Must be computer literate and familiar with computerised transport management systems
• Proactive and flexible approach - can use initiative and work on your own
• Can develop a team and introduce new working practices

What we offer you in return:

• Monday to Friday working
• 23 days holiday plus bank holidays plus an additional day per year to celebrate a special occasion to you
• A further paid day available to volunteer for a charity of your choice
• Medicash Cover - look after you and your family by providing a range of positive healthcare benefits
• Contributory workplace pension plan
• Life assurance cover
• Cycle to work to scheme
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

As a Registered Nurse the expectation is that, with adequate training, supervision and assessment, you will be able to; - Ensure clinical practice is evidence based or peer reviewed best practice - Develop, maintain and teach CPD including clinical skills and knowledge necessary to deliver an evidence-based service. - Assist the Lead Neonatal Clinical Educator and senior nursing team with the development of staff through assisting the on-going development, supervision and monitoring of nurses and nursery nurses; ensuring their role provision meets service needs and local training needs analysis -Adhere to the NMC code of practice at all times and operate within the NMC standards of proficiency for Registered Nurses -Contribute to the development of policies, protocols, guidelines, and documentation in the Neonatal Service -To act as a resource and support nursing teams in the care delivery of patients across neonates in the organisation. - Able to work alongside nursing staff, role modelling high standards of practice whilst assessing, delivering and evaluating patient care. Highlighting any areas of development for team members as required. - Devise individual training plans for staff that are either new in post or requiring specific support or training. Providing feedback to support their development -To actively monitor and support the health and wellbeing of staff: advising on resources available and escalating for line manager assistance as required and agreed by the individual staff member -Responsible for the administration of clinical procedures/treatments within the specialist area, acting as an expert resource for the nursing team - Be actively involved in, arrange and deliver educational programmes and study day requirements. - Mentor, support and educate registered staff in the clinical practice setting - Support student nurses whilst on placement

HGV Vehicle Technician
Salary £32,076 - £33,024 per annum base salary ( £40,536 - £41,723 per annum including overtime and tool allowance) 42 hours per week – Monday to FridayPermanent
We’re a friendly and ambitious company with a big responsibility. We help to keep the spaces and places where people live, work and visit clean, green and tidy. We impact the lives of everyone where we work so it’s important that we always deliver quality and get it right first time.
Ubico employs over 700 staff and operates 900 vehicles and plant over 1200 square miles of the most beautiful and vibrant towns, cities and countryside you’ll find. We offer a friendly and flexible working environment, where you really feel part of the Ubico ‘family’. The work is diverse and fast paced, delivered by teams who work closely and collaboratively to deliver results. Our work ethic is underpinned by our five values - deliver quality, be safe, do the right thing, care for the environment, and work together. We strive to achieve these values in everything we do and we are seeking enthusiastic and committed people who are committed to making a positive difference to Ubico and to the people and neighbourhoods we serve.
About the role…
We are looking for an enthusiastic HGV Vehicle Technician to join our hard-working, highly successful team. Providing excellent front line services, Ubico is a rapidly expanding local authority owned Company.
Reporting to the Fleet Workshop & Maintenance Manager, you will carry out inspections, servicing, repairing, maintaining HGV and light vehicles, plant and equipment to required standards in line with Compliance and Health & Safety regulations and procedures.
For key job specific skills, experience & knowledge for this role please see Job description and employee specifications.
You will need…


City & Guild Craft Certificate in Motor Vehicle Mechanics or equivalent
Experience of understanding vehicle inspections, servicing and repairing of motor vehicles; working on a mixed fleet would be a distinct advantage.
Good communication skills, with excellent attention to detail and a flexible approach to work
Full valid driving licence


For further information please download the job description and person specification.
What can we offer you?


Full PPE supplied
Opportunities for progression
26 days paid annual leave (pro rata if you are working part time) plus bank holidays. Holiday allowance rises to 30 days after 5 years
Employee discounts - all of our employees can access our Unity Rewards app which offers discounts across major retailers and attractions, days out restaurants and holidays.
Access to health and wellbeing support including free eye tests, annual flu vaccinations and a 24/7 employee assistance helpline
Pension scheme with an employer contribution of 4% of your earnings


To apply for this position please click on "apply now" within this page and complete your application form and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Ubico.
It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies
Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

Your new companyYou will be working for a well established and growing manufacturing business with a site based in Gloucester. The business produces quality products used across many industries and operates their production facility on a 24/7 basis. Due to their growth and their continuous production, they are looking for an additional Maintenance Engineer to join on a triple days shift pattern, Mornings 6-2; afternoons 2-10 and evenings 10-6.
Your new roleAs a Maintenance Engineer, you will be responsible for upkeeping the smooth operation of maintenance for the business's manufacturing equipment. You will play a pivotal role as part of the maintenance team where you will deliver on both planned maintenance and reactive maintenance activities.
Key responsibilities will include:

• Perform reactive and preventative maintenance
• Repair and diagnose electrical, mechanical and hydraulic issues with machinery
• Adhering to health and safety protocols
• Continuous improvement of maintenance procedures
• Helping to improve planned maintenance activities to reduce machinery downtime
• Liaising and assisting with maintenance colleagues and supporting apprentices
• Be involved in maintenance projects

What you'll need to succeedTo be successful, you will need to:

• Be an apprenticeship trained Maintenance Engineer in a relevant engineering field
• Have a few years of proven experience in a manufacturing environment
• Have the ability to work well in a team
• Excellent problem-solving skills and a strong attention to detail
• Be able to effectively perform electrical and mechanical maintenance, strong candidates will be those who are multi-skilled. But candidates who have more of an electrical or mechanical bias will also be considered.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Complex Care Assistant

Gloucester

From £12.00 per hour / weekly pay

17:00-22:00 Friday, Saturday & Sunday

Drivers required (not for all roles so non drivers may be considered depending on location and shift patterns)

What our clients are looking for

As part of our team, we will all work together to create a positive and supportive environment where our clients feel safe and supported. We aim to transform lives by been professional, caring, passionate and supportive.

You will have the opportunity to make a huge difference in our clients lives. You will be committed to making a difference, this includes creating positive relationships with our clients and families, meeting their needs, and always having their best interests at the heart of what we do.

Do you need experience?

As much as experience is highly preferred for this role, we will consider applicants that have come from other care related roles as we do offer excellent and high standard complex care training.

What we offer

• A variety of shifts to suit your lifestyle.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Are you passionate about delivering Outstanding care and do you enjoy coaching and guiding your team on Outstanding Quality delivery? Are you focused on person-centred values and are you willing to go the extra mile to achieve positive outcomes? If so, this is the job for you!

I am seeking an established Registered Manager to oversee a beautiful Adult's Residential service in the Abbeymead, Gloucester. You will provide direct support and guidance to a team of Support Workers and Seniors - who provide support to adults living with a learning disability, autism, complex needs and behaviours of concern. You will promote a positive culture within your service and will ensure delivery of person-centred care in line with best practices and current guidance.

The ideal candidate for this role will:
* Have experience of working within a Management position for a minimum of 2 years.
* Have experience working closely with adults with learning disabilities and complex needs, ideally within residential homes.
* Have an NVQ in Health & Social Care Level 3/4/5, or be working towards this.

A generous salary is on offer for this role up to £32,000 and a generous annual leave entitlement of 27 days plus 8 additional statutory days.

You will be joining an established care organisation with a great reputation, growth plans and great progression opportunities! Does this sound like an exciting next step in your career?

Contact Heidi Chapman today to find out more: 01293848170 / heidi.chapman@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

We are looking at appointing a talented teacher with proven outstanding practice to work in one of our schools. You will be able to plan and teach exciting lessons to captivate children and promote good learning. This post would suit an enthusiastic, self-motivated individual with a positive, 'can-do' attitude. This is a full-time permanent role.
We are looking for someone who will form positive relationships with children, parents and outside agencies to support them and continue to develop the outstanding provision that has been established.
Key responsibilities:

- Be responsible for the learning and achievement of all pupils in the class ensuring equality of opportunity for all- Be responsible and accountable for achieving the highest possible standards in work and conduct.
- Work proactively and effectively in collaboration and partnership with learners, parents/carers, governors, other staff and external agencies in the best interests of pupils
- Act within, the statutory frameworks, which set out their professional duties and responsibilities and in line with the duties outlined in the current School Teachers Pay and

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This is an exciting, rare permanent opportunity to join a leading, dynamic and fun events company based in Gloucester. You will be responsible for managing the effective maintenance and refurbishment of mobile and semi-permanent assets of the business from budget to completion. Ensuring all work adheres to regulatory standards.

Responsibilities:
- Developing maintenance & refurb budgets for all assets
- Create annual refurb & maintenance schedules
- Delegate tasks to team members and/or contractors
- Quarterly H & S audits and reporting to identify areas requiring maintenance & refurb of all assets at HQ and various sites
- Prepare and submit H & S documents for required work need to be conducted on site
- Manage procurement of all required components and materials
- Implement an effective fault/ defect reporting system for assets in use at events
- Reacting effectively in a timely manner to reported issues
- Supervising team members and contractors, ensuring they follow safe work practices and compliance directives/guidelines.
- Scheduling contractors as required to support the maintenance team
- Sign off of maintenance work completed prior to deployment at events
- Support the build team with in-house projects when required

Candidate Attributes:
- A good understanding about general build and compliance. Gas, electrical and plumbing regulations is advantageous
- A good understanding of industry standards and regulations
- Good verbal communication skills, including active listening and the ability to translate complex information
- Organisational skills for scheduling maintenance tasks and ensuring job completion, even during emergencies
- Attention to detail, ensuring maintenance tasks are not overlooked and minor site problems do not become major site problems
- Excellent understanding of reporting procedures and record-keeping
- Ability to work and communicate effectively with internal and external stakeholders.

Salary – £45k + excellent benefits such as 28 days annual leave + bank holidays! Life cover, income protection. Fortnightly team lunches & regular social activities, plus the opportunity to be involved in some of the UK's most prestigious sporting events & festivals!
Hours – Monday – Friday - 40 per week

To contribute to the set up and effective running of a Birth Review and Reflect Service Ensure database and systems are in place to monitor themes and outcomes for women accessing the service and these are reported in a timely manner to the Clinical Governance team The post holder will ensure the smooth running of the service with responsibility for receiving all referrals, responding to referrals within stated timescales. Offering a prompt initial contact and support to the woman, and remaining an accessible point of contact, and support throughout involvement with the service. Co-ordinating appointments with professionals and keeping families informed following self-referral into service or referral by other health care professionals. To support professionals prior to Birth Reflect and Review consultations with women and birthing people, ensuring that relevant maternity notes and records are available. Organising appointments in confidential space individual women feel comfortable to attend including hospitals, their own homes and community hubs. To support professionals and service users following appointments this may include written and verbal feedback and supporting referral process onto other services such as PALS or patient complaint teams To contribute to the service user experience ensuring women and families are listened to and responded to with compassion. The post holder will support the feedback loop ensuring that the service is able to identify themes and learning from the experience of service users which will be used by the Maternity Service and wider LMNS to improve the experience for service users. To contribute to the safety culture and service improvement within the organisation, ensuring that feedback is used to improve quality and safety of maternity services and reduce inequalities in experience and outcome for women To liaise with a variety of professionals and organisations to ensure women referred to users to the service are responded to in a timely manner and supported through any onward referral pathways. Contributes to the safeguarding of mothers and babies being aware of triggers for concerns and reporting concerns appropriately within the Trust and multi-disciplinary team. Maintain accurate patient records in line with Trust guidelines. Ensure that any database or client related data are correctly stored, processed and secured in line with departmental and Trust policies and to comply with IG requirements. Referral attendance and outcome records are kept and analysed as part of service evaluation and development. To contribute to the monitoring and evaluation of the service, including collating themes, outcomes and feedback from service users. Liaise closely with Perinatal Mental Health Services, Health Visiting and GP services to ensure smooth transition from the service and handover of care. To organise own time, and to work flexibility to best support service delivery, meeting set targets and deadlines as defined by the service.

Job purpose To provide clerical and reception cover for the ward, administration and clerical support to the Ward Manager/ Nurse in Charge and to enter and maintain patient demographic data and ward/consultant status. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Skills in these areas would be desirable however full training will be given including other relevant Trust training: - Ability to work in a team and independently - Customer care skills - Effective communication skills across all disciplines of staff, patients and public - Knowledge and understanding of confidentiality and data protection in accordance with Trust policy and procedures. - Able to communicate effectively, and act appropriately and quickly in an emergency - Experience in using a PC - Knowledge and understanding of the Trust including a basic knowledge of roles in other areas - Some knowledge of clinical terminology and flexibility to support another ward/team if required KEY RESULT AREAS - Demonstrate excellent customer care skills. Provide a welcome point for the ward, responding to patient, staff and visitor requests appropriately - Analyse and deal with routine non-clinical problems, following Trust policy and using own initiative to ensure a seamless support service in the clinical area enabling staff to perform in their own roles effectively - Receive queries, both in person and on the telephone and manage appropriately - Prioritise work, ensuring support for clinical staff is always available for the efficient delivery of patient care - Assist ward nurses with discharge process, e.g. updating Trakcare and transport bookings - Obtain notes, in routine and emergency situations, ensuring clinical staff have access to essential information in a timely fashion. - Filing of all patient documentation generated on the ward, ensuring that notes are up to date and accurate when used by Clinicians. - Tracing all notes in and out, to ensure notes can be obtained from anywhere at any time in case of clinical need, maintaining data protection and confidentiality according to Trust protocol and procedure - Arrange routine and emergency transport to prevent unnecessary delays in patient flow - Accurate input of patient details including bed status on Trakcare system, ensuring follow up appointments and procedures have been booked to meet Trust and national requirements - Working Knowledge of routine for ordering on P2P and Stationery system - Safeguarding of all patients - Provide all general and ad hoc administration and clerical support as directed by the Ward Clerk Management Team. - Follow Trust Infection Prevention and Control Policies, within the scope of own role. - Adherence to the latest Trust Policy on Uniform and Dress Code Standards - Flexibility to support other wards with Ward Clerk support when the need arises and there may be an occasion to work across both sites due to operational needs. Organisational Arrangements Ward Clerk Manager, Assistant Ward Clerk Manager and Admin Co-ordinators are the direct Line Managers for Ward Clerks and will complete the appraisal process with input from the Ward Managers. However, the appropriate Nursing staff will provide direction on a day-to-day basis Additional Contact Details Dee Hargreaves (Assistant Ward Clerk Manager) 0300 422 5637