Total 13 software architect job vacancies in VIC - Melbourne - CBD & Surrounds

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The world of finance moves fast. At FIS, we’re faster. We are a global Fintech, our teams are empowered to learn, grow, and make an impact–in their careers and communities. We deliver innovation that advances the way the world pays, banks and invests. If you want to grow personally and professionally, we’d like to know - are you FIS?

About the role:

We are seeking an experienced, professional, and energetic Azure Cloud Architect to our growing team. You will have a solid background in building enterprise-grade Azure infrastructure to support 99.99% SLA in a highly available, 24/7, public-facing Linux environment. As an Azure Cloud Architect you will work closely with the Client Services and Product teams to ensure SaaS Operations can exceed SLA, resiliency, and reliability objectives for our client. The role is designed for a cloud architect expert who can not only triage and prioritise when necessary, but also has a strong sense of responsibility and ownership and can drive a complex problem to completion. This role will be based in Wellington.

About the role:

As an Azure Cloud Architect you will:

• Analyse, design, document, and build our next-gen operations and deployment infrastructure

• Advocate for and apply best design practices when it comes to availability, scalability, operational excellence and efficiency

• Deploy and enhance components of our ecosystem such as Container Services, Load Balancers, Firewalls, monitoring and alerting tools, etc  

• Serve as the subject matter expert for all things Azure Cloud

• Maintain ongoing improvement of processes, and best practices to meet security, cost and agility requirements

• Contribute to and maintain design and process documentation

• Continually seek opportunities to improve SLA/Uptime and minimize customer impacts

• Understand, champion, and enforce security and compliance policies and procedures

What you will bring:

• Experience designing a high availability publicly facing ecosystem with 24/7 uptime and 99.99%+ SLA

• Broad experience with building and deploying systems/applications on Microsoft Azure

• Experience operating commercial, client-facing applications in Microsoft Azure

• In-depth experience deploying Azure AKS, Azure Postgres, Azure SQL, Azure Networking, Storage and Log Analytics

• Exposure to Terraform and HashiCorp suite of tools

• Knowledge and understanding of networking technologies. (VPN, Load Balancers, Firewalls, Routers, etc.)

• Broad knowledge of the architecture of enterprise-level information technology hardware (e.g., WAN, LAN and computer systems and peripherals) and software platforms.

• Understanding of internet technologies. (Web servers, encryption, XML, HTTP, Web Services, etc.)

• Experience with Databases, SQL, LDAP.

• Azure Solutions Architect Certification

• Working knowledge of Terraform Enterprise (TFE) and associated technologies

• Ability to effectively prioritise deliverables and manage workload to meet deadlines

• The ability to multi-task and work across a range of projects and issues with various timelines and priorities

• Strong analytical and problem-solving skills with a high attention to detail

What we offer you:

At FIS, we hire the best. In return, you receive exceptional benefits including:

• An opportunity to play a major role in a significant banking transformation project

• An opportunity to work for a leading global Fortune 500 Fintech

• Attractive salary and benefits including medical insurance and employee share scheme

#LI_TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

As a high-growth tech company selling software in a competitive global market, the work is not easy. But it’s interesting and super fun. As the Customer Success Consultant, your primary purpose is to ensure our customers get, and keep getting value from their investment in Phocas. You strive to retain our customers, turn them into advocates for Phocas and proactively identify opportunities for further revenue growth within our existing customer base.

It’s what our consultants love about the work. Because it gives meaning to their roles. Oh, and did we mention it was fun?
No? Well, you’re in for a good time.

Here’s how you’ll do that

• Proactively drive activities that increase brand awareness, product presence and user adoption. This could be through regular customer account reviews, product demonstration, customer training, events and other marketing activities
• Provide exceptional service and support, and ensure the customer is gaining value from their investment through coaching, advice and training
• Guiding clients through onboarding, issue resolution, and adoption phases with your fantastic communication and training abilities
• Identify new business opportunities within the account for revenue growth
• Collaborate with global colleagues to continuously improve products, internal processes and documentation as they relate to customer success

This is what you’ll need to do it

• A love of working with customers and developing long-term value
• Excellent presentation, training and communication skills
• You enjoy building rapport with your customers, and staying up to date with product enhancements and features
• Financial planning, accounting, or financial modeling knowledge, as well as an understanding of ERPs is essential
• Solid understanding of business needs and customer focus with a dedication to customer experience
• Previous experience within a Customer Success role within SaaS

A bit about us to see if we’re a match for your enthusiasm

We’re a business planning and analytics company on a mission to make people feel good about data. We’ve been hard at it for 20+ years, helping 2,300 companies turn complex business data into performance boosting results. Despite our global status, we’ve held on to our start-up roots. The result is a workplace that’s fast, exciting and designed for fun.

Create your happy place!

We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

#LI-EA1

• Bachelor's degree in Business, Information Technology or another related subject. In lieu of degree, relevant equivalent experience required.
• Minimum 3 years’ prior experience working in Customer Success or Account Management roles
• Proven track record of meeting or exceeding retention goals / customer satisfaction metrics
• Experience with Phocas or related products – other BI, CRM, ERP software products

• Previous experience working within the SaaS/IT industry
• Familiarity with financial planning, accounting, or financial modeling is essential