Total 3,750 Manager service centre manager job vacancies in D22 Jurong, Jurong Island, Tuas

Responsibilities:

• Attending to customer queries and concerns in a timely manner and professionalism

• Data entry and card programming

• Process new registration and manage existing records

• Handle calls and register to system accordingly

• Prepare monthly service report and other reports

• Check daily report for enhancement

• Assist user to sign up and basic troubleshooting

• Record and keep track customer feedback and daily reporting.

• Manpower scheduling and check daily attendance

• Recruitment function including posting of recruitment advertisement, sourcing candidates via various platforms, interview, and offer managements

• Update leave application in system

• Coordinate social and recreational activities to promote the team work of the company

• Other duties as assigned from time to time

We are representing our client in the Food Services industry to hire for a (Senior) Sales Manager.

Role Overview:
Drive sales growth, develop strategies, and lead a high-performing team to achieve revenue targets. Build strong client relationships, expand market presence, and contribute to business success.

Key Responsibilities:

• Develop and execute sales strategies to meet growth objectives.
• Lead, coach, and inspire the sales team to achieve targets.
• Manage key client accounts, negotiate contracts, and ensure satisfaction.
• Identify new business opportunities and drive market expansion.
• Collaborate with marketing and operations for seamless execution.
• Analyze performance metrics and adjust strategies as needed.

Qualifications:

• Strong sales background in Food Service.
• Proven leadership and business development skills.
• Results-driven, strategic, and excellent relationship management abilities.

Interested candidates, please apply here. Thank you.

EA Personnel (Koh Pei Wen)

EA Reg: R23115205

APBA TG Human Resources Pte Ltd

EA License: 14C7275

Key Responsibilities:

• Support the Outlet Manager in overseeing the daily operations of the F&B outlet.
• Assist in managing and leading the team, including recruitment, training, and staff development.
• Ensure exceptional guest service by maintaining high standards of service quality and guest satisfaction.
• Monitor staff performance and provide coaching or disciplinary actions when needed.
• Manage inventory, control costs, and minimize wastage while ensuring adequate stock levels.
• Collaborate with the kitchen and bar teams to ensure smooth coordination and service flow.
• Handle guest feedback and complaints, resolving issues promptly and professionally.
• Assist in developing and implementing promotional strategies to increase sales and revenue.
• Ensure compliance with health, safety, and hygiene standards, conducting regular checks.
• Assist in preparing reports, including sales, staffing, and financial performance.
• Supervise staff scheduling and manage shift rosters to ensure appropriate coverage.
• Oversee cash handling and ensure adherence to financial procedures.
• Ensure compliance with company policies, procedures, and SOPs.

Job Requirements:

• Degree or Diploma in a relevant field.
• Minimum of 5 years of experience in a similar role, including inventory management and scheduling / timesheet management.
• Valid Food Hygiene Certificate (Level 1).
• Wine certification preferred.
• Team player with excellent communication skills.
• Strong attention to detail and demonstrated leadership skills.

Roles & Responsibilities

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

Are you up for the challenging next step in your career? Stolthaven’s Customer Service department is looking for a Customer Service Manager who will oversee the division of work to the Customer Service Representatives. Manage, monitor, and improve the performance of Customer Service. Ensure the CS department meets organizational goals and expectations. Ensures that all activities are consistently executed with SHVN's existing Quality Management System.

Key Responsibilities

• Oversee the division of work to the Customer Service Representatives.
• Manage, monitor, and improve the performance of the Customer Service Team.
• Represent and develop processes within the team that improve customer satisfaction, customer relationships and business execution accuracy.
• Improve customer service experience and facilitate organic growth.
• Oversees the order acceptance process and communicates with internal departments if escalation is needed.
• Participates in the order acceptance process and communicates with the Operation Manager/ supervisors in a timely and accurate manner.
• Maintain an orderly workflow according to priorities.
• Write and conduct formal performance appraisals and participate in various personnel actions, including hiring, training, discipline, and termination.
• Analyze statistics and compile accurate reports.
• Take ownership of customers issues and follow problems through to resolution.
• Mentor and develop customer service representatives and nurture an environment where they can excel through encouragement and empowerment.
• Accompany customer visits as required.
• Update CRM with visit reports / competitor info / market knowledge and other relevant account information.
• Assist in the preparation of terminal reporting.
• Liaises with the commercial department on customer inquiries for new business opportunities.
• Assist with projects as they may arise.
• A customer service manager builds and maintains lasting customer relationships and loyalty whilst delivering a customer-centric experience. A customer service Manager has a deep understanding of the customers' needs, products, and supply chain.
• Oversees and manages the order process flow for all customers. Co-ordinates the customer assignment. Responsible for setup Operational Review Meetings.
• Leading in continuous improvement and process optimization. Responsible for effectively and productively managing resources.
• Initiate Customer leadership teams.
• Develop and monitor training plan for customer service team.

Qualifications

• Possess a diploma in any discipline.
• Preferably experience in the (petrochemical) Industry.
• Experienced in leading teams and improving processes.
• Deep understanding of the customers' needs, products, and supply chain.
• Ability to think strategically and to lead.
• Excellent verbal and written communication skills
• Organizational skills and able to drive the organization in an effective and efficient way.
• Able to effectively manage personnel and delegate tasks to a diverse staff.
• Ability to prioritize and set goals short and long term.
• Analytical mind.
• 5- day work week with the need to do perform standby for 24hrs call when required.
• Willing to working in Jurong Island (Company transport is provided at designated pickup point)

What we offer

Join us and become part of a family-founded organization where your contribution counts.

• A full-time and permanent role
• Working Hours: 5 days’ work week (Mon-Fri), 8.30am to 5.30pm
• A competitive compensation package, including a 13th month
• Good Flexible Medical Benefits for you and your family members
• Company Transport is provided as designated pick-up point

How to apply

• Complete the online application form and send it to us along with your CV
• Short-listed candidate, will be invited to attend interview at our terminal

Got questions about the process? Contact ap.lim@stolt.com.

About Stolt-Nielsen

The Stolt-Nielsen portfolio consists of its three global bulk liquid and chemicals logistics businesses: Stolthaven Terminals, Stolt Tankers and Stolt Tank Containers – Stolt Sea Farm and investments in LNG. Stolt Tankers is a division of Stolt-Nielsen Limited (SNL), focused on opportunities in logistics, distribution, and aquaculture. Stolt-Nielsen Limited is listed on the Oslo Stock Exchange (Oslo Børs: SNI). Our values: We act pragmatically, collaborate for success, commit to go further, and seek creative solutions.

Disclaimer for recruitment agencies

We don’t accept any unsolicited applications or CVs from recruitment and selection agencies.

Job responsibilities

• Independent worker and able to handle difficult cleaners
• Ensure all timesheet for all commercial sites are filled
• Ensure all site SOP are met accordingly to client's requirement
• Planning, executing and implementing new SOP to ensure cleaners are following
• Draft out timetable and duties for individual site cleaner to adhere
• Ensure smooth operations flow across all sites
• Site visit meeting with customer bi-annually to ensure customer satisfaction and gather client's feedback
• Ensure all stocks for the necessities are replenished at all time
• Maintain good relationships with clients
• To adhere to any adhoc jobs required by the company

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Manager Job Responsibilities:

Accomplishes department objectives by managing staff; planning and evaluating department activities.

Maintains staff by recruiting, selecting, orienting, and training employees.

Ensures a safe, secure, and legal work environment.

Develops personal growth opportunities.

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.

Coaches, counsels, and disciplines employees.

Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.

Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.

Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

Performance management

Project management

Coaching

Supervision

Quality management

Results driven

Developing budgets

Developing standards

Foster teamwork

Handles pressure

Giving feedback

Responsibilities:

• Develop and execute the company’s business strategies in order to attain the goals of the board
• Provide strategic advice to the board and Chairperson so that they will have accurate view of the market and the company’s future
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities
• Ensure company policies and legal guidelines are communicated all the way from the top down in the company and that they are followed at all times
• Communicate and maintain trust relationships with shareholders, business partners and authorities
• Oversee the company’s financial performance, investments and other business ventures
• Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance
• Read all submitted reports by lower rank managers to reward performance, prevent issues and resolve problems

Requirements:

• Proven 7 years experience as Managing Director or other managerial position.
• Demonstrable experience in developing strategic and business plans.
• Thorough knowledge of market changes and forces that influence the company.
• Strong understanding of corporate finance and measures of performance
• Familiarity with corporate law and management best practices
• Excellent organisational and leadership skills
• Excellent communication, interpersonal and presentation skills
• Outstanding analytical and problem-solving abilities

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

Roles & Responsibilities

Typically work for a variety of food establishments, from fast food and casual dining to trendy bistros and fine dining destinations, to ensure that diners have a positive experience. Shall work closely with upper management to implement various policies related to topics such as customer service, staffing, food safety, dress codes, tips and scheduling. Staffing is often the responsibility of the Restaurant Manager with duties including recruiting, hiring, training and evaluating employees for all areas of the restaurant. They typically handle scheduling, time off and payroll for the staff.

Another major part of the job is to oversee smooth operations in all areas, including the front of house, kitchen and bar areas. This might involve assigning Servers to tables, assisting front-of-house staff and helping out in different parts of the restaurant when it’s busy or understaffed. They may also be responsible for managing budgets and placing orders for products and supplies.

Managing a restaurant often means juggling several tasks at once, especially during the busiest parts of the day. Restaurant Managers should have the following qualifications to fulfill the role successfully:

• Previous restaurant experience

• Management or supervisory experience

• Customer service skills

• Training in food safety

• Financial literacy

• Inventory control skills

• Knowledge of restaurant management software

• Ability to handle a fast-paced work environment

A requirement of hold associate or bachelor’s degrees in restaurant management or hospitality management, which can help them handle complex job duties easily. Others may hold a Food Protection Manager Certification or have related degrees that help prepare them for this job. For instance, the Manager might hold a culinary arts degree, which gives them a better understanding of kitchen operations.

ROLES AND RESPONSIBILITIES

1. Assist the CFO to engage and manage the finance function for regional sites, with the support of a finance executive.
2. Work closely with the Country Finance Managers (CFMs) of the respective countries to ensure that country finance teams deliver to the expectation of HQ finance.
3. Ensure that the countries meet the management & regulatory deadlines – reporting, audit, filing annual returns, tax filing, GST, etc.
4. Rollout & implement the group corporate governance policy to the sites.
5. Strengthen the finance team by providing support, training, help, and engagement with the CFM.
6. Perform monthly reviews of the financial reports and performance of the countries. Give inputs to the countries for improvements.
7. Setup of new sites in the region.
8. Perform audit of the region (compliance to Corporate Governance Policy).
9. Deal with any regional issues – foreign exchange, tax, transfer pricing agreements, management fees, etc.
10. Put in place a master documentation of the policies and procedures governing the countries in the region and ensure consistency of practice among different sites/countries in the region.
11. Engage with the wider finance team to come up with best practices for the whole group.
12. Implement these practices in all sites.
13. Ensure that all initiatives from HQ are adopted by the region.
14. Perform business analysis for specific business units.
15. Support exercises including budgeting, cost cutting, etc.
16. Perform other job related duties as and when requested by superior.

JOB REQUIREMENTS

1. Degree or equivalent in Accounting / Finance / ACCA
2. At least 5 years of experience in Accounting / Financial Reporting for countries in the Asia Pacific region
3. Able to work independently with high attention to details.Tact and ability to interact with staff and management at all levels in order to achieve mutually acceptable resolution of incidents
4. Require determination to succeed in the implementation of processes in the face of some reluctant parties

Job Summary: The Assistant Finance Manager (AFM) supports the head of finance in managing the financial operations of a pharmaceutical manufacturing plant. The AFM is responsible for financial reporting, costing, budgeting, forecasting, and analysis to ensure accurate and timely financial information. The role also involves supporting strategic financial planning and ensuring compliance with regulatory standards.

Key Responsibilities:

• Preparing monthly, quarterly, and annual financial statements and reports.
• Managing accounts payable processes, ensuring timely and accurate processing.
• Develop and maintain standard costs for products and processes and analyse manufacturing costs and prepare detailed cost reports.
• Support the development and management of the periodic, annual budget and financial forecasts.
• Monitor budget variances and provide analysis and recommendations for cost control.
• Conduct financial analysis to support business decisions, including cost analysis, profitability analysis, and variance analysis.
• Ensure compliance with financial regulations, accounting standards, and internal policies.
• Identify and implement process improvements to enhance financial operations and reporting efficiency.
• Support the implementation of SAP Hana system.
• Work closely with other departments to gather financial and required information.
• Assist in various ad-hoc projects and tasks as needed.

Qualifications:

• Bachelor’s degree in finance, accounting, or related field and professional certification is preferred.
• 5+ years of experience in audit, finance or accounting, preferably in the pharmaceutical or manufacturing industry.
• Strong knowledge of financial principles, accounting standards, and regulatory requirements.
• Proficiency in SAP Hana is preferred.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

We are seeking an experienced and highly organized Administrative Manager (Customer Service) to oversee the day-to-day operations of our office and ensure the smooth functioning of all administrative processes.

The Admin Manager will be responsible for maintaining a productive work environment by managing office resources, coordinating with various departments, and ensuring compliance with company policies.

This role requires excellent communication, problem-solving, and multitasking skills to support the team and ensure operational efficiency.

Key Responsibilities

• Liaise and assist external finance company on matters for payroll, company tax, and monthly general accounting admin
• New employee orientation
• Upkeep records of confidential information of employees and contractors
• Liaise with external HR company on work pass application
• Application and Maintenance of Company licenses with SPF, MOM, SFA and LTA.
• Work with external vendors to manage support software and AI automation systems
• Oversee and manage customer service/admin team in the execution of the following

1. Reviewing and validating customer purchase orders
2. Manage new customer account setup and credit approval
3. Processing customer order entry into Company Ordering Portal and SAP in a timely and accurate manner
4. Making direct contact with customers to resolve any order related issues
5. Managing backlog orders and work with internal parties to resolve any order and/or delivery issues not meeting promised delivery dates or project schedules
6. Ensuring orders shipped are invoiced in a timely and accurate manner, including obtaining support documents like proof of delivery

• Provide secretarial support to Managing Director and General Manager
• Management of office team for general upkeep of the office

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

You will hunt, qualify and acquire new businesses with new accounts for the Singapore Public Sector domain. You will work closely with stakeholders from the solutions and project teams in response to RFQ/RFI. We are looking for a candidate with a can-do attitude, strong sense of ownership and desire to succeed in a role with significant growth opportunities in Singapore and regionally.

Be Part of Our Success

• Prospect, build, develop and manage relationships with potential new clients
• Possess good prospects qualification
• Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ
• Participate as a key stakeholder in pricing strategy
• Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients
• Organise technology demonstration events to showcase capabilities and engage potential customers
• Handle sales cadence where required

Qualities We Value

• Degree in Engineering or Business
• More than 5 years’ experience in Sales and leading a team
• Prior experience in Government sector will be an added advantage
• Good working knowledge of MS Office
• Aptitude in articulating business proposals and plans to key stakeholders
• Hands-on experience with Salesforce software is a plus
• Experience in the homeland borders control, maritime and/or aviation hubs would be ideal
• Working location is in Jurong East
• Singaporeans Only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Working location is in Jurong East